e commerce operations manager

AL SAFEER GROUP OF COMPANIES

Company: Al Safeer Group of CompaniesPosition: E-Commerce Manager Location: SharjahWe are seeking an experienced and highly motivated E-Commerce Manager to lead the development and management of the e-commerce division of our established supermarket chain. This role requires a proven track record in retail e-commerce, with the ability to design, implement, and scale digital sales channels that align with customer needs and company goals.Key Responsibilities:<ul><li>Develop and execute the supermarket&rsquo;s e-commerce strategy, ensuring seamless integration with existing retail operations.</li><li>Oversee daily operations of the e-commerce platform including product listings, promotions, pricing, and online inventory management.</li><li>Collaborate with cross-functional teams (marketing, IT, logistics, procurement, and customer service) to optimize the end-to-end online customer journey.</li><li>Drive traffic and sales through digital marketing initiatives, SEO/SEM, social media, and loyalty programs.</li><li>Implement data-driven strategies to improve customer acquisition, retention, and average order value.</li><li>Monitor KPIs, prepare reports, and provide insights for management to support decision-making.</li><li>Stay updated on e-commerce industry trends and emerging technologies to maintain a competitive edge.</li></ul>Qualifications &amp; Requirements:<ul><li>Minimum 5 years of proven experience in retail e-commerce.</li><li>Experience in the supermarket or grocery retail sector is a strong plus.</li><li>Strong knowledge of e-commerce platforms, online payment systems, logistics, and fulfillment models.</li><li>Expertise in digital marketing tools, SEO, and analytics platforms.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Strategic thinker with a results-oriented mindset.</li></ul>Join our team and grow with us&mdash;apply today!Job Type: Full-time

E-Commerce Manager

Unitech Packs

Position: E-Commerce ManagerLocation: Villianur, PondicherryExperience Required: 5&ndash;10 years in e-commerce / digital marketing / online salesSalary Range: [&#8377;15,000 &ndash; &#8377;20,000 per month]Education: Bachelor&rsquo;s / Master&rsquo;s degree in Business Administration, Marketing, E-Commerce, or related fieldJob SummaryWe are seeking a highly motivated and strategic E-Commerce Manager to oversee and grow our online business. The role involves managing product listings, online sales channels, digital marketing campaigns, customer experience, and overall e-commerce operations to maximize sales and profitability.Key Responsibilities<ul><li>Develop and implement effective e-commerce strategies to increase sales and brand visibility.</li><li>Manage online marketplaces (Amazon, Flipkart, Myntra, etc.) and company&rsquo;s own website.</li><li>Oversee product catalog management, pricing, inventory, and promotions.</li><li>Plan and execute digital marketing campaigns (SEO, SEM, social media, email marketing, paid ads).</li><li>Track KPIs like website traffic, conversion rates, ROI, and customer engagement.</li><li>Ensure smooth order fulfillment, logistics coordination, and timely delivery.</li><li>Analyze competitor trends, market insights, and customer behavior.</li><li>Collaborate with marketing, sales, design, and IT teams to enhance user experience.</li><li>Handle customer service escalations and improve customer satisfaction levels.</li><li>Regularly prepare sales reports and present insights to management.</li></ul>Required Skills &amp; Competencies<ul><li>Strong knowledge of e-commerce platforms (Shopify, WooCommerce, Magento, etc.).</li><li>Experience in online marketplaces (Amazon Seller Central, Flipkart Seller Hub, etc.).</li><li>Proficiency in digital marketing tools (Google Ads, Facebook Ads, SEO, Analytics).</li><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Ability to manage budgets and maximize ROI.</li><li>Strong communication, leadership, and team management abilities.</li><li>Familiarity with logistics, payment gateways, and customer support systems.</li></ul>Key Skills (Short Points)<ul><li>E-Commerce Operations Management</li><li>Digital Marketing &amp; SEO/SEM</li><li>Marketplace Management (Amazon/Flipkart)</li><li>Data Analytics &amp; Reporting</li><li>Inventory &amp; Order Management</li><li>Customer Relationship Management (CRM)</li></ul>Team LeadershipJob Type: Full-timePay: &#8377;15,000.00 - &#8377;20,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Work Location: In person

33 Holdings Global 

Role OverviewWe are looking for an experienced E-Commerce Operations Manager to oversee the day-to-day operations of our new e-commerce division in Qatar. The ideal candidate will have a deep understanding of the Qatar e-commerce market and will play a crucial role in building operational processes, ensuring seamless customer experiences, and driving overall efficiency.Key Responsibilities<ul><li>Oversee and manage end-to-end e-commerce operations including order processing, payment reconciliation, logistics, and returns.</li><li>Collaborate with the Head of E-Commerce to set up operational systems and processes from scratch.</li><li>Coordinate with logistics, fulfillment, and customer support teams to ensure timely order delivery and smooth operations.</li><li>Develop and track KPIs related to fulfillment accuracy, order processing time, customer satisfaction, and inventory management.</li><li>Liaise with third-party logistics (3PL) partners to optimize last-mile delivery and warehouse operations.</li><li>Ensure compliance with local regulations and e-commerce best practices in Qatar.</li><li>Monitor platform performance and suggest improvements to enhance the customer journey.</li><li>Implement and manage tools for inventory tracking, demand planning, and warehouse management.</li><li>Collaborate closely with the marketing and product teams to align operational readiness with campaign plans.</li><li>Identify opportunities for cost optimization while maintaining high service levels.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, E-Commerce, or a related field.</li><li>Experience: Minimum 5+ years in e-commerce operations, with at least 2+ years in a managerial role within Qatar.</li></ul>Technical Skills:<ul><li>Knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce, or custom solutions).</li><li>Familiarity with warehouse management systems (WMS) and inventory control tools.</li><li>Understanding of last-mile logistics and Qatar&rsquo;s delivery ecosystem.</li></ul>Soft Skills:<ul><li>Excellent leadership and team management capabilities.</li><li>Strong problem-solving, analytical, and decision-making skills.</li><li>Ability to thrive in a fast-paced, startup-style environment.</li><li>Strong communication and cross-functional collaboration abilities.</li></ul>Job Type: Full-timeExperience:<ul><li>E-Commerce: 3 years (Preferred)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>

HZA SMC PVT LTD

We&rsquo;re seeking a detail-oriented and strategic E-commerce Operations Manager to oversee the day-to-day operations of our online store. This role is responsible for ensuring seamless order fulfillment, inventory accuracy, supplier coordination, and optimizing operational workflows to enhance customer satisfaction and drive business growth.Key Responsibilities:&middot; Oversee daily e-commerce operations including order processing, fulfillment, shipping, and returns.&middot; Monitor and optimize operational KPIs (e.g., order accuracy, shipping times, return rates).&middot; Identify process inefficiencies and implement improvements for scalability and cost-effectiveness.&middot; Work with customer service to resolve operational issues and enhance customer experience.&middot; Ensure systems integration between e-commerce platform, warehouse, and third-party tools.&middot; Support marketing and product teams with operational readiness for promotions and product launches.&middot; Stay updated with e-commerce trends and technologies to continuously improve operations.Required Qualifications:&middot; Bachelor&rsquo;s degree in Business, Supply Chain, Operations Management, or related field.&middot; Minimum 5 years of experience on a same role in e-commerce operations.&middot; Strong knowledge of inventory management systems and e-commerce platforms&middot; Excellent problem-solving, organizational, and communication skills.&middot; Data-driven mindset with experience in operational reporting and analytics.&middot; Familiarity with international logistics and customs processes.&middot; Background in D2C or multi-channel e-commerce environments.Benefits:&middot; Bonuses: Three bonuses per year, based on individual and company performance.&middot; Paid Time Off: Annual paid leaves, including medical and casual leave.&middot; Travel Allowance: Reimbursement for business-related travel expenses.&middot; Corporate Events: Participation in company-sponsored dinners and lunches.&middot; Additional Perks: Access to other employee benefits and incentives as part of our company culture.Job Type: Full-timePay: Rs125,000.00 - Rs250,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Our office timings are 5:00 AM - 2:30 PM (Monday - Saturday) and our office location is Samnabad, Lahore. Can you make daily commute to office location &amp; comfortable with office timings &amp; working days?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Ecom Operation Manager: 5 years (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Ecommerce Operations Manager

Atelier Perfumery

We&rsquo;re Hiring: E-commerce Head / E-commerce ManagerLocation: Dubai, UAESalary: Competitive, based on experienceMaylaa International Trading LLC is looking for an experienced and results-driven e-commerce professional to lead and grow our online business operations. This role will oversee end-to-end e-commerce management, including sales growth, marketing campaigns, platform optimization, and customer support operations, ensuring a seamless shopping experience for our customers.Key Responsibilities:&#9679; Develop and execute the e-commerce strategy aligned with business objectives&#9679; Manage day-to-day operations of the e-commerce website and mobile app&#9679; Collaborate with technical and creative teams to optimize platform performance&#9679; Oversee product listings, pricing, inventory, and content quality&#9679; Ensure high-quality visuals, banners, and product descriptions&#9679; Implement cross-selling, up-selling, and personalization strategies&#9679; Plan and manage paid campaigns across Meta, Google, and TikTok&#9679; Drive CRM initiatives including email, SMS, and WhatsApp campaigns&#9679; Collaborate with influencers and remarketing programs to boost brand awareness&#9679; Supervise and support the customer care team for timely query resolution&#9679; Streamline processes for complaints, returns, and refunds&#9679; Work closely with logistics to ensure smooth post-purchase experience&#9679; Track traffic, conversion rates, revenue, CAC, ROAS, and CSAT&#9679; Generate actionable insights for continuous optimization&#9679; Leverage tools like Google Analytics, GTM, and CRM dashboards&#9679; Collaborate with internal teams for smooth operations&#9679; Manage vendor and agency relationships&#9679; Train, mentor, and lead the e-commerce and support teamsQualifications &amp; Skills:&#9658; Bachelor&rsquo;s degree in Business, Marketing, or related field (Master&rsquo;s preferred)&#9658; 5+ years in e-commerce operations and customer support management&#9658; Knowledge of platforms like Shopify, Magento, WooCommerce, or custom solutions&#9658; Experience managing customer support teams and CRM/Helpdesk tools&#9658; Hands-on digital marketing experience (Google Ads, Meta Ads, TikTok Ads)&#9658; Strong analytical, leadership, communication, and problem-solving skillsWe warmly welcome exceptional e-commerce talent to join the Maylaa family and contribute to our growth and success.Job Type: Full-timePay: From AED1.00 per monthApplication Question(s):<ul><li>What is your current salary and your salary expectations?</li></ul>Experience:<ul><li>E-Commerce Operations: 5 years (Required)</li></ul>

NEW BHARAT IMPEX

JD :E-Commerce ManagerThe journey of Taj Mahal Basmati Rice, started in 1958 with a vision of reaching heights in the industry of rice millers, processors and exporters. Over the years, we have created a reputation for ourselves in the international market and enjoy a sterling name for our commitment to quality, cost effective pricing and ethical business practices. Our motive is to export premium quality basmati rice from India and cater our clients with the best products.Years of experience: 1-5yearsNumbers of opening: 1Job Location: Tagore Garden, New DelhiSalary(in CTC): 3.60Lpa to 4.80LpaJob Summary:Role OverviewWe are looking for a highly motivated and experienced E-Commerce Manager to lead our domestic online sales operations across leading platforms such as Blinkit, Zepto, BigBasket, Amazon, Flipkart, and other e-grocery/e-retail channels. The ideal candidate will be responsible for driving online sales growth, managing marketplace relationships, optimizing product visibility, and ensuring smooth end-to-end operations for our rice and FMCG product range in the domestic market.Key Responsibilities:1. Platform Strategy &amp; Management<ul><li>Develop and implement e-commerce strategy for domestic platforms.</li><li>Manage and grow company presence on Blinkit, Zepto, BigBasket, Amazon, Flipkart, etc.</li><li>Build strong working relationships with category managers and platform representatives.</li></ul>2. Product Listing &amp; Content Optimization<ul><li>Oversee accurate and SEO-friendly product listings with updated descriptions, pricing, packaging, certifications, and images.</li><li>Regularly update stock status, MRP, offers, and product attributes on all portals.</li><li>Optimize product rankings and discoverability through keywords, content enhancement, and platform algorithms.</li></ul>3. Sales &amp; Promotions Management<ul><li>Plan and execute promotional campaigns, discount offers, and visibility initiatives in coordination with platform teams.</li><li>Monitor campaign performance and ensure maximum ROI.</li><li>Forecast demand and coordinate stock planning for festive seasons and high-sales periods.</li></ul>4. Order Fulfillment &amp; Operations<ul><li>Oversee end-to-end order flow: from order placement to final delivery.</li><li>Coordinate with warehouse/logistics teams to ensure timely dispatches and smooth returns management.</li><li>Monitor SLA compliance, returns, replacements, and customer satisfaction levels.</li></ul>5. Data Analysis &amp; Reporting<ul><li>Analyze sales data, customer behavior, product performance, and competitor activities.</li><li>Prepare regular reports for management with actionable insights and improvement plans.</li><li>Track KPIs such as GMV, conversion rate, CTR, product ranking, and campaign ROI.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business, Marketing, E-Commerce, or related field.</li></ul><ul><li>Minimum 1 years of experience in managing B2C e-commerce platforms (Blinkit, Zepto, BigBasket, Amazon, Flipkart, etc.) in FMCG/Food/Retail industry.</li><li>Proven track record of driving online sales growth and platform performance.</li><li>Strong understanding of platform algorithms, SEO for e-commerce, digital marketing, and sales analytics.</li><li>Proficiency in MS Excel, PowerPoint, and marketplace dashboards.</li></ul>Qualification Required:Any GraduateAny Post- GraduateHow to Apply:Interested candidates can apply by sending their resume via whatsapp to our HR team:+91- 9821955100Job Types: Full-time, PermanentPay: &#8377;30,000.00 - &#8377;40,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Job Description: E-Commerce ManagerCompany:Active8 &ndash; Premium Activewear BrandJob Title:E-Commerce ManagerLocation:Doha, Qatar (Remote/Hybrid)Reporting to:Founder / Brand DirectorJob Overview:As the E-Commerce Manager at Active8, you will own and manage the full lifecycle of our digital retail operations&mdash;from website performance and customer acquisition to inventory sync and fulfillment coordination. You will be the digital face of the brand, responsible for delivering a seamless customer experience across web and mobile, increasing online sales, and building a scalable e-commerce structure to support our growth across the GCC and global markets.Key Responsibilities:Website &amp; Product Management&middot; Oversee daily operations of the Shopify website: performance, speed, UX/UI, product flow, and bug resolution.&middot; Manage all product listings: SKUs, images, descriptions, size charts, and inventory levels.&middot; Coordinate with the design and marketing teams to ensure seasonal campaigns, banners, and collections are accurately reflected online.Sales &amp; Digital Marketing&middot; Plan and execute growth campaigns via Meta Ads, Google Ads, and TikTok in collaboration with the digital marketing team or agencies.&middot; Own email and SMS marketing strategy using Klaviyo, including welcome series, abandoned cart flows, and new product drops.&middot; Optimize CRO (conversion rate optimization), bounce rate, and average order value through A/B testing and funnel improvements.Inventory, Fulfillment &amp; Logistics&middot; Integrate and maintain sync between Shopify and the 3PL/warehouse system.&middot; Monitor stock levels and ensure smooth coordination with suppliers, manufacturers, and fulfillment partners.&middot; Resolve issues related to delivery, returns, or inventory mismatches.Customer Experience &amp; Support&middot; Manage customer service channels (email, live chat, WhatsApp), including support agents or VAs.&middot; Implement FAQ automation, chatbots, and help center updates.&middot; Ensure customer satisfaction and handle escalations directly when necessary.Analytics &amp; Reporting&middot; Track and report KPIs: sales performance, CAC, LTV, ROAS, traffic, conversion rate.&middot; Use Google Analytics, Shopify Analytics, and marketing dashboards to guide decision-making.&middot; Conduct competitor analysis and market trend evaluations to inform strategy.Team Coordination &amp; Outsourcing&middot; Manage communication with external freelancers or agencies (e.g. marketing, developers, support).&middot; Collaborate with the founder, marketing, and design teams on launch plans, new collections, and content requirements.&middot; Hire and oversee part-time or remote staff (VAs, support reps, logistics coordinators).Qualifications:&middot; Bachelor&rsquo;s degree in E-commerce, Marketing, Business, or a related field.&middot; 3&ndash;5 years of experience in managing e-commerce platforms (ideally fashion, lifestyle, or activewear).&middot; Proficiency in Shopify, Klaviyo, Meta Ads, Google Ads, and Google Analytics.&middot; Strong analytical mindset and excellent organizational skills.&middot; Knowledge of e-commerce logistics and fulfillment, especially within the Qatar/GCC region.&middot; Experience working with remote or hybrid teams.Preferred Skills:&middot; Knowledge of influencer marketing platforms or affiliate tools.&middot; Experience with performance tracking tools like Hotjar or Lucky Orange.&middot; Basic HTML/CSS or Shopify Liquid experience is a plus.Compensation:Competitive salary + performance-based incentives + employee product discounts. Flexible remote work structure. Based in Qatar is a plusJob Types: Full-time, Permanent

Ecommerce Manager

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