e commerce operations specialist

Qureos

We are seeking a detail-oriented E-Commerce Operations Specialist to manage the day-to-day online sales operations, ensuring seamless order fulfillment, accurate reporting, and efficient account management. The ideal candidate will play a key role in optimizing online sales performance by coordinating with internal teams, managing customer accounts, and maintaining operational excellence.&nbsp;Job Description: &nbsp;<ul><li>Manage online orders from placement to fulfillment, ensuring timely and accurate delivery.</li><li>Coordinate with warehouses and couriers to oversee order dispatch and tracking.</li><li>Maintain and update product listings across e-commerce platforms.</li><li>Manage e-commerce accounts such as Shopify, Amazon, Noon, and Instagram.</li><li>Monitor stock levels and coordinate replenishments.</li><li>Conduct daily, weekly, and monthly sales reports with performance insights.</li><li>Handle customer inquiries, refunds, and complaints in a timely manner.</li><li>Collaborate with marketing teams to support promotions and campaigns.</li><li>Analyze sales trends and suggest improvements to boost performance.</li><li>Ensure proper documentation of all transactions and operations.</li></ul><h3>&nbsp;</h3>Responsibilities:<h3>&nbsp;</h3><ul><li>Experience in e-commerce operations or online sales.</li><li>Familiarity with online platforms like Shopify, Amazon, or other local e-commerce websites.</li><li>Excellent organizational and multitasking skills.</li><li>Strong knowledge of order fulfillment processes.</li><li>Proficiency in Microsoft Excel or Google Sheets for reporting.</li><li>Ability to communicate effectively with internal teams and customers.</li><li>Detail-oriented and problem-solving mindset.</li></ul>

E-Commerce Operations Specialist

House of Harley-Davidson

House of Harley-Davidson is seeking a detail-oriented E-Commerce Operations &amp; Marketplace Specialist to manage the daily operations of our online sales channels. This role is essential to maintaining accurate product listings, consistent inventory levels, and efficient order fulfillment across our Shopify website and marketplace platforms, including Amazon and eBay.The ideal candidate will possess exceptional attention to detail, strong data management skills, and the ability to collaborate effectively with multiple departments including Parts, Warehouse, Marketing, and Customer Service.Core ResponsibilitiesDaily E-Commerce Maintenance &amp; Product Listings<ul><li>Execute daily updates to the Shopify website and product catalog as directed by management</li><li>Maintain accuracy and consistency of all product listings including titles, descriptions, images, and categories</li><li>Perform bulk data updates and corrections using CSV files and data management tools</li><li>Monitor website health, identify technical errors, and verify accuracy of pricing and inventory visibility</li><li>Ensure all product listings comply with Harley-Davidson brand standards and company guidelines</li></ul>Marketplace Coordination (Amazon, eBay, etc.)<ul><li>Manage existing product listings and attributes across all approved online marketplace platforms</li><li>Verify inventory synchronization between Shopify and marketplace platforms and resolve any conflicts</li><li>Monitor marketplace performance metrics and address suppressed listings or platform warnings promptly</li><li>Set up new product listings based on information provided by Parts and Marketing departments</li></ul>Data Entry &amp; Inventory Management<ul><li>Accurately input and update product pricing, cost structures, and availability information</li><li>Collaborate closely with Parts and Apparel departments to ensure product descriptions and fitment data are correct</li><li>Maintain accurate inventory tracking and availability status including in-stock, backorder, and discontinued items</li></ul>Order Fulfillment &amp; Customer Support<ul><li>Monitor online order flow and troubleshoot fulfillment issues including payment processing, routing, and inventory discrepancies</li><li>Maintain accurate workflows between Shopify and shipping systems (e.g., ShipStation) used by the warehouse team</li><li>Support Customer Service by investigating order status inquiries, delivery delays, and listing discrepancies</li></ul>Cross-Departmental Collaboration<ul><li>Communicate daily with Warehouse, Parts, and Customer Service teams to resolve listing errors and inventory issues</li><li>Support Marketing team by preparing and updating product content for seasonal promotions and campaigns</li><li>Document recurring issues clearly and escalate technical or complex data needs to management</li></ul>Performance Monitoring<ul><li>Collect and report basic performance data for weekly management reviews including listing errors, order cancellations, and website traffic</li><li>Identify recurring process problems and recommend corrective actions to improve efficiency and accuracy</li></ul>Required Qualifications<ul><li>E-commerce platform experience: 2+ years of hands-on experience with Shopify or similar e-commerce platforms</li><li>Marketplace knowledge: Demonstrated experience managing product listings on Amazon, eBay, or similar online marketplaces</li><li>Technical proficiency: Strong working knowledge of Microsoft Excel including formulas, pivot tables, and data manipulation; experience with CSV file imports/exports</li><li>Attention to detail: Exceptional accuracy in data entry and quality control with ability to identify and correct errors quickly</li><li>Communication skills: Excellent written and verbal communication with ability to collaborate across multiple departments</li><li>Problem-solving ability: Strong analytical skills to troubleshoot technical issues and process inefficiencies</li><li>Time management: Ability to prioritize multiple tasks, meet deadlines, and work independently with minimal supervision</li></ul>Preferred Qualifications<ul><li>Experience with ShipStation or similar order management and shipping software</li><li>Knowledge of inventory management systems and ERP software</li><li>Familiarity with motorcycle parts, accessories, or automotive product categories</li><li>Basic understanding of SEO principles and product listing optimization</li></ul>Why House of Harley-Davidson?<ul><li>Rich Heritage: As Milwaukee's premier Harley-Davidson dealership in the birthplace of the iconic brand, we embody the spirit, passion, and authenticity that Harley enthusiasts crave.</li><li>Industry Leadership: We are the 15th largest pre-owned dealer nationally and the nation's largest fleet dealer, offering unparalleled opportunities for professional growth.</li><li>Passionate Team: Work alongside dedicated Harley-Davidson enthusiasts who share expertise and create exceptional customer experiences.</li><li>Community Engagement: Join a dealership that actively participates in the local motorcycle community, organizing events like the Milwaukee Rally.</li></ul>Comprehensive Benefits Package<ul><li>401(k) retirement plan with company matching</li><li>Health insurance coverage</li><li>Dental insurance</li><li>Vision insurance</li><li>Paid time off</li><li>Comprehensive on-the-job training</li><li>Employee referral program</li></ul>Work Schedule<ul><li>Schedule: Full-time day shift, Monday through Friday</li><li>Flexibility: Occasional flexibility required during peak seasons or promotional periods</li></ul>Equal Opportunity EmployerHouse of Harley-Davidson is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates are encouraged to apply.Pay: $17.00 - $21.00 per hourExpected hours: 40.0 per weekBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

E-Commerce Operations & Marketplace Specialist

SetuBricks

About the Role: Join our dynamic Customer Success &amp; Operations team, where you&rsquo;ll play a crucial role in supporting both B2B and B2C customers across e-commerce platforms such as Amazon, Walmart, eBay, and Shopify. The ideal candidate will have hands-on experience working with U.S. customers, managing backend operations, and communicating effectively via phone, email, and chat.As a Customer Success &amp; Operations Specialist, you&rsquo;ll be responsible for managing wholesale orders end-to-end while developing deep expertise in product, process, and e-commerce logistics. You&rsquo;ll work closely with clients from diverse industries, providing top-tier customer service and ensuring timely fulfillment of orders. Your role will bridge customer-facing communication with backend operational efficiency to ensure smooth order processing and delivery.Key Responsibilities:<ul><li>Customer Communication (B2B &amp; B2C): Interact with B2B clients (screen printers, DTG decorators, promotional buyers) and B2C customers via email, phone, and chat, ensuring a seamless experience.</li><li>Product &amp; Service Recommendations: Offer suitable product recommendations based on customer needs, with in-depth knowledge of our catalog and fabric offerings.</li><li>Order Management: Oversee the entire order lifecycle from confirmation to dispatch, ensuring orders are processed accurately and on time.</li><li>Shipping &amp; Fulfillment Coordination: Create and manage UPS shipping labels, coordinate LTL shipments, and track shipments to ensure timely deliveries.</li><li>ERP System Management: Update order statuses, manage tracking, and ensure accuracy in the Odoo ERP system to facilitate smooth order fulfillment.</li><li>Collaboration with Warehouses: Coordinate with our warehouses in Buffalo, NY, and Canada to manage inventory, handle order exceptions, and maintain smooth operations.</li><li>Order Exceptions Handling: Address issues such as product shortages, substitutions, and restocks with professionalism and a customer-first approach.</li><li>E-commerce Platform Expertise: Utilize your knowledge of e-commerce platforms like Amazon, Walmart, eBay, and Shopify to handle orders and provide support for customers operating in these ecosystems.</li><li>Backend Operations Support: Support customers with backend operational tasks related to order management and troubleshooting e-commerce issues.</li></ul>What You&rsquo;ll Learn &amp; Gain:<ul><li>B2B &amp; B2C Operations Expertise: Gain a deep understanding of both B2B customer management and B2C retail strategies.</li><li>U.S. Logistics &amp; Fulfillment: Learn about U.S. logistics, shipping (UPS, LTL), and warehouse coordination.</li><li>ERP Systems Knowledge (Odoo): Enhance your skills in ERP system management, streamlining processes and improving order accuracy.</li><li>Client Communication Excellence: Develop advanced communication skills to handle customer queries professionally and efficiently.</li><li>E-commerce Product Insights: Build a strong product knowledge foundation across a variety of apparel categories and gain insights into e-commerce operations on leading platforms.</li></ul>Qualifications:<ul><li>Proven experience dealing with both B2B and B2C customers in a fast-paced environment (phone, chat, email support).</li><li>Strong knowledge of e-commerce platforms such as Amazon, Walmart, eBay, and Shopify.</li><li>Experience working with U.S. customers and understanding U.S. business practices.</li><li>Proficiency in ERP systems (Odoo experience is a plus).</li><li>Familiarity with shipping processes, including UPS and LTL.</li><li>Excellent communication skills and a customer-first approach to problem-solving.</li><li>Ability to multitask and manage a variety of customer requests and backend operations simultaneously.</li><li>Experience in managing backend operations related to order fulfillment is highly desirable.</li></ul>Job Types: Full-time, Contractual / TemporaryPay: &#8377;25,000.00 - &#8377;50,000.00 per monthBenefits:<ul><li>Work from home</li></ul>Work Location: Remote

Customer Success & Operations Specialist (E-Commerce & Wholesale)

Supertech Innovation Labs

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 The E-Commerce Operations Coordinator ensures smooth day-to-day management of webook.com e-commerce processes including order management, vendor coordination, and logistics. This role plays a key part in maintaining operational excellence and ensuring timely, accurate fulfillment.
 
 
 
 Key Responsibilities
 
 
 
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 Oversee daily order processing and ensure timely delivery
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 Coordinate with logistics and suppliers for stock and shipment updates
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 Maintain accurate product data, stock levels, and pricing on the website
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 Support customer service with order, refund, and delivery queries
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 Track inventory and flag shortages or delays to management
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 Generate daily, weekly, and monthly reports on operations and KPIs
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 Ensure operational workflows meet internal SLAs and quality standards
 
 
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 Requirements
 
 
 
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 Bachelor's degree in Business, Supply Chain, or related field
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 1-3 years of experience in e-commerce operations or fulfillment
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 Excellent organizational and multitasking skills
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 Strong Excel skills and familiarity with e-commerce tools
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 Detail-oriented, proactive, and customer-focused
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E-Commerce Operations Coordinator

Judy Blue Jeans

We&rsquo;re a young contemporary women&rsquo;s denim brand based in Los Angeles, CA, with a start-up mentality and a fast-paced, collaborative culture. We value upbeat, can-do team players who are eager to support one another and grow with us.Position SummaryWe are seeking a driven and detail-oriented E-Commerce Specialist to manage and grow our B2B online sales channels. In this role, you will oversee wholesale platform operations, maintain accurate product listings and pricing, and support bulk order processing. You&rsquo;ll work closely with sales and customer service teams to ensure seamless buying experience for our wholesale clients, while identifying opportunities to expand reach and increase revenue.Key Responsibilities<ul><li>E-Commerce &amp; Sales Support: Assist and support the e-commerce and sales associates in daily operations, ensuring smooth execution of tasks and cross-functional collaboration.</li><li>B2B Site Management: Maintain and update online wholesale platforms (e.g., FasionGo, Faire, Joor, NuOrder), ensuring listings, pricing, and policies are current and accurate.</li><li>B2C Operations: Support retail e-commerce tasks as needed including product uploads, order and return processing, customer service, issue resolution, and content creation.</li><li>UX Optimization: Collaborate with overseas web developers to revise and enhance website functionality and user flow for improved customer experience.</li><li>Analytics &amp; Optimization:Monitor site performance using analytics tools and provide data-driven recommendations to improve user experience, conversion rates, and operational efficiency.</li><li>Product Catalog &amp; Asset Management: Handle product catalogs and imagery across all platforms, ensuring accuracy and consistency. Proactively troubleshoot and resolve listing or asset-related issues.</li><li>Cross-Functional Collaboration: Partner with sales and e-commerce teams to support growth initiatives such as site development, SMS/email marketing campaigns, photoshoot coordination, and SEO enhancements.</li><li>Logistics Tracking: Track inbound and outbound shipments from the warehouse, ensuring timely delivery and accurate inventory updates.</li><li>Assist with photoshoot coordination occasionally, based on operational demands.</li></ul>Note: The role may require occasional support for projects or tasks outside the scope of primary responsibilities.Qualifications<ul><li>Bachelor&rsquo;s degree in Fashion Merchandising, Business, Marketing, or related field (Relevant industry experience may substitute for formal education).</li><li>2&ndash;3 years of experience in denim apparel or related fashion categories preferred</li><li>Previous experience in wholesale and/or e-commerce operations, ideally in both B2B and B2C environments.</li><li>Familiarity with platforms such as Shopify, Magento, Fashiongo, Faire, Joor, NuOrder, and basic ERP systems (experience with N41 is a plus).</li><li>Highly detail-oriented, organized, and capable of multitasking in a fast-paced, deadline-driven environment.</li><li>Strong interpersonal skills with the ability to build relationships and communicate effectively across departments.</li><li>Proficiency in Excel, Google Sheets, and digital asset management tools; basic knowledge of SEO and email/SMS marketing is a plus.</li></ul>Benefits<ul><li>Medical, Dental, and Vision insurance (HMO and PPO options)</li><li>Accrued paid time off</li><li>7 Paid Holidays</li><li>401(k) option</li><li>3% Company Safe Harbor contribution*</li><li>Pension*</li><li>Sick leave</li></ul>*Employee eligible after 12-month, full vesting after 6 years.EligibilityCandidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. We are unable to sponsor employment visas at any stage.Physical RequirementsThis role is office-based and involves standard activities such as sitting, typing, attending meetings, and occasional lifting of items up to 10 pounds. We&rsquo;re committed to providing reasonable accommodations to support individuals with disabilities in performing essential job functions.Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at Judy Blue: Judy Blue affirms that inequality is detrimental to our workforce, our customers, and the communities we impact. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Judy Blue is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.Job Type: Full-timePay: $26.00 - $32.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Experience:<ul><li>B2B eCommerce: 2 years (Preferred)</li></ul>Ability to Commute:<ul><li>Los Angeles, CA 90001 (Required)</li></ul>Work Location: In person

E-Commerce Specialist

Arth Life

Job Title: E-commerce ExecutiveBrand: Arth Life &ndash; Kids Clothing Location: Pune (Work From Office) Salary: Up to &#8377;30,000 per month Shift Timing: 10:00 AM &ndash; 7:00 PM Experience Required: Minimum 2 years (E-commerce)About Arth LifeArth Life is a growing kids clothing brand offering stylish, comfortable, and high-quality apparel. We are expanding our online presence across major e-commerce platforms and looking for a skilled E-commerce Executive to support our marketplace operations.Key Responsibilities<ul><li>Manage daily operations across major e-commerce marketplaces such as Myntra, Amazon, FirstCry, Ajio, etc.</li><li>Handle product listing creation, catalog management, pricing updates, and inventory tracking on marketplaces.</li><li>Monitor orders, returns, exchanges, and customer queries to ensure smooth operations.</li><li>Coordinate with warehouse and logistics teams to ensure timely order processing and dispatch.</li><li>Optimize product visibility by improving content, keywords, and marketplace SEO.</li><li>Track and analyze marketplace performance metrics including sales, traffic, pricing trends, stock availability, and promotions.</li><li>Manage promotional campaigns, deals, and advertisements on marketplaces.</li><li>Coordinate with design and content teams for product images, creatives, and marketing materials.</li><li>Ensure compliance with marketplace guidelines and resolve any account-related issues.</li><li>Work closely with management to plan growth strategies and category expansion.</li><li>Maintain and update a Shopify website (if needed), so strong Shopify handling skills are required.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum 2 years of relevant e-commerce experience, preferably in fashion or kids apparel.</li><li>Strong understanding of marketplace operations (Amazon, Myntra, etc.).</li><li>Good working knowledge of Shopify (website updates, product upload, basic management).</li><li>Familiarity with marketplace tools, dashboards, and seller panels.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication and coordination abilities.</li><li>Ability to work independently with attention to detail and deadlines.</li></ul>Why Join Us?<ul><li>Become part of a growing kids fashion brand with big expansion plans.</li><li>Work in a dynamic environment with opportunities to learn and grow.</li><li>Friendly and creative workplace culture.</li></ul>Job Types: Full-time, PermanentPay: &#8377;9,510.40 - &#8377;34,870.03 per monthEducation:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>Shopify: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Pune, Maharashtra (Required)</li></ul>Work Location: In person

E-Commerce Executive

Sanatan Khadi Gramodyog

Job description:Full job descriptionPosition: E-commerce Executive Location: Delhi, Bindapur Experience: 2-3 YearsRole Summary:We are seeking a detail-oriented and proactive E-commerce Executive to support our marketplace operations across platforms like Amazon, Flipkart, Meesho, Zepto, Blinkit, JioMart, and others. The role involves assisting with listings, content uploads, campaign monitoring, and performance tracking to help scale our online business.Key Responsibilities:1. Marketplace Operations Support&middot; Assist with onboarding new products and brands on various e-commerce and quick commerce platforms.&middot; Coordinate with content and creative teams for uploading images, videos, A+ content, etc.&middot; Ensure product listings comply with platform-specific requirements.2. Listing Management &amp; Optimization&middot; Update product information, keywords, descriptions, pricing, and inventory on platforms.&middot; Support SEO optimization and keyword tagging to enhance visibility.&middot; Regularly audit listings for errors, suppression, or compliance issues.3. Ad Campaign Coordination&middot; Assist with campaign setup and monitoring across:Amazon Ads (SP, SB, SD)Flipkart Ads (PLA, PPC)&middot; Track basic performance metrics like impressions, clicks, CTR, and ACOS.4. Inventory &amp; Pricing Coordination&middot; Collaborate with warehouse and logistics teams to ensure product availability.&middot; Monitor pricing and promotions to maintain competitiveness and improve Buy Box win rate.5. Reporting &amp; Analytics&middot; Maintain daily/weekly reports on product performance, stock levels, ad spends, and sales.&middot; Use tools like Excel and Google Sheets for tracking and reporting.&middot; Support brand and category teams with insights and performance summaries.Required Skills &amp; Qualifications:&middot; 2&ndash;3 years of experience in e-commerce operations or marketplace management.&middot; Working knowledge of Amazon Seller Central, Flipkart Seller Hub, or similar platforms.&middot; Basic understanding of digital marketing or ad tools (Amazon Ads, Flipkart Ads, etc.).&middot; Good coordination, communication, and time management skills.Preferred:&middot; Basic knowledge of SEO and product content optimization.Job Types: Full-time, PermanentAbility to commute/relocate:Plot No. F-125, Street No 82 Mahavir Enclave Part 3 New Delhi 110059 ApplicationInterested candidate can share your CV on whatsapp at : 7838980100Job Type: Full-timeWork Location: In personJob Type: Full-timePay: &#8377;12,000.00 - &#8377;15,000.00 per monthWork Location: In person

E-Commerce Assistant

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