e commerce operations specialist

SKINN

<div>
 
 
 About SKINN
 
 
 
 
 At SKINN Cosmetics, we believe professional-grade skincare should deliver visible, transformative results. Founded by esthetician and product formulator Dimitri James, we bridge the gap between beauty and science&mdash;empowering confidence through education, authenticity, and performance-driven innovation.
 
 
 
 
 
 
 
 We are seeking a hands-on, technically strong E-Commerce Operations Specialist to manage and support daily operations across Shopify, TikTok Shop, and our 3PL/WMS. This role is critical to ensure orders flow seamlessly across systems, inventory is accurate, and operational issues are identified and resolved quickly&mdash;especially during high-volume TikTok Live sales.
 
 
 
 
 
 
 
 This is not a marketing, design, or creative role.
 
 
 
 
 This role is focused on operations, fulfillment, inventory, and systems troubleshooting.
 
 
 
 
 
 
 
 We&rsquo;re looking for someone with 2&ndash;3 years of experience, strong common sense, a positive attitude, and a genuine desire to learn and grow. Training and support will be provided&mdash;but success in this role requires initiative, attention to detail, and comfort navigating systems to figure out what&rsquo;s broken and fix it.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 E-Commerce &amp; Order Operations
 
 
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 Monitor and manage daily orders across TikTok Shop and Shopify.
 
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 Ensure orders are successfully transmitted between TikTok Shop &rarr; Shopify &rarr; 3PL.
 
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 Spot-check orders to confirm fulfillment status, tracking accuracy, and system synchronization.
 
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 Proactively investigate late, missing, or unshipped orders and drive issues to resolution.
 
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 Communicate with internal teams and the 3PL to resolve fulfillment and order discrepancies.
 
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 </ul>
 
 
 
 
 
 System Sync &amp; Technical Troubleshooting
 
 
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 Identify, investigate and resolve order and inventory sync issues across platforms.
 
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 Troubleshoot scenarios such as:
 
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 Orders appear in TikTok Shop but not Shopify
 
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 Orders are fulfilled but not reflected correctly across systems
 
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 Tracking numbers exist in one system but not another
 
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 Escalate and document larger systemic issues and help streamline processes over time.
 
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 </ul>
 
 
 
 
 
 Product Listings &amp; Bundles
 
 
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 Create and manage product listings in Shopify and map/sync them to TikTok Shop.
 
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 Quickly create new listings, bundles, kits, and combined products upon request from the sales team&mdash;even on short notice (e.g., late-night TikTok Live requests).
 
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 Ensure new products, bundles, and kits are accurately synced across Shopify, TikTok Shop, and the 3PL.
 
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 </ul>
 
 
 
 
 
 Inventory Management
 
 
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 Monitor inventory levels across platforms and the 3PL/WMS.
 
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 Ensure inventory accuracy and availability for live sales and daily orders.
 
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 Coordinate sending inventory to the 3PL when products are not yet reflected in Shopify.
 
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 Help identify and resolve discrepancies (e.g., items not properly entered into Shopify).
 
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 </ul>
 
 
 
 
 
 Returns, Refunds &amp; Fraud Monitoring
 
 
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 Review refund and return requests to identify unusual or fraudulent activity.
 
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 Investigate high-dollar or suspicious refund behavior and flag repeat offenders.
 
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 Maintain internal records (e.g., banned customer list) when necessary.
 
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 </ul>
 
 
 
 
 
 TikTok Live Sales Support
 
 
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 Be on-call and available during TikTok Live sales, including evenings, weekends and holidays when required.
 
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 Support live merchandising requests, inventory checks, and urgent listing or bundle creation.
 
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 Quickly respond to operational issues during live events to avoid lost sales.
 
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 </ul>
 
 
 
 
 
 Qualifications
 
 
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 2-3 years of hands-on e-commerce operations experience (required).
 
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 Direct experience with Shopify and TikTok Shop (required).
 
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 Experience working with or coordinating with a 3PL/WMS.
 
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 Strong technical aptitude and ability to learn systems and workflows quickly.
 
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 Exceptional attention to detail and follow-through &mdash; issues are owned through resolution.
 
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 Practical problem-solver who brings solutions, not just problems.
 
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 Clear written and verbal communication skills.
 
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 Self-motivated, curious and eager to grow with a scaling company.
 
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 </ul>
 
 
 
 
 
 Role Details
 
 
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 Role Type: Full-time, non-exempt (overtime eligible)
 
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 Compensation: $60,000 annually
 
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 Schedule:&nbsp;
 
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 Regular hours: Monday &ndash; Friday 9:00 a.m. to 6:00 p.m. (1-hour lunch)
 
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 Flexibility required for TikTok Live sales, which may include evenings, weekends and holidays
 
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 Benefits: Medical &amp; dental insurance, 401(k) with company match, paid time off (PTO) and sick pay.
 
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 </ul>
 
 
 
 
 
 Why Join Us
 
 
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 Work closely with leadership and gain deep, hands-on operational experience.
 
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 Receive training and support while being trusted to take real ownership.
 
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 Grow with a company that is actively scaling its digital and TikTok Live sales channels.
 
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 Play a critical role in a fast-moving, performance-driven e-commerce business.
 
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 </ul>
</div>

E-Commerce Operations Specialist (Shopify, TikTok Shop & 3PL)

Nike

<div>
 
 Work options:
 
 Hybrid
 
 
 Onsite: Mon - Thurs
 
 
 
 Expression of Interest for:
 
 Marketplace Operations Specialist roles
 
 
 
 Locations
 
 : Beaverton, OR
 
 
 
 As a Marketplace Operations Specialist contractor at Nike, you can do work with impact. To be considered for future Marketplace Operations Specialist opportunities, express your interest now, and be added to the Nike Contract Talent Community and the Marketplace Operations Specialist Talent Pool.
 
 
 
 NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it&rsquo;s about each person bringing skills and passion to a challenging and constantly evolving game.
 
 
 
 What You Will Do
 
 
 
 You will oversee and optimize daily operations across the digital marketplace, ensuring a seamless experience for both buyers and sellers. This role involves cross-functional collaboration to support product listings, order fulfillment, and drive operational efficiency.
 
 
 
 What You Will Work On
 
 
 
 <ul>
 <li>
 Monitor marketplace performance and proactively resolve operational issues
 </li>
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 Ensure product listings are accurate, compliant, and optimized for visibility
 </li>
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 Coordinate with internal teams and external partners to support order processing and fulfillment
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 Analyze operational data to identify trends and opportunities for improvement
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 Contribute to process enhancements and automation initiatives
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 Support onboarding and training for new sellers and partners
 
 
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 </ul>
 
 What You Will Bring
 
 
 
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 Experience in e-commerce operations, marketplace management, or related roles
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 Strong attention to detail and organizational skills
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 Familiarity with marketplace platforms (e.g., Amazon, eBay, Shopify, etc.)
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 Analytical mindset with proficiency in Excel or other data tools
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 Excellent communication and problem-solving abilities
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 Ability to thrive in a fast-paced, cross-functional environment
 </li>
 </ul>
</div>

Marketplace Operations Specialist

Big Shiny Balls

Big Shiny Balls is a fast-growing, design-driven e-commerce brand specializing in oversized inflatables, holiday d&eacute;cor, and custom products. We&rsquo;re looking for a hands-on E-Commerce Coordinator to support day-to-day operations, custom projects, and performance optimization across our DTC business.E-Commerce &amp; Shopify Operations<ul><li>Manage and maintain the Shopify backend (products, inventory, collections, tags, pricing)</li><li>Create and manage product bundles, kits, and limited-edition offerings</li><li>Support custom projects and special orders from setup through fulfillment</li><li>Assist with product launches, promotions, and seasonal campaigns</li></ul>Order Management, Shipping &amp; Customer Experience<ul><li>Oversee daily order flow to ensure accurate, on-time fulfillment</li><li>Coordinate with shipping partners and fulfillment teams</li><li>Troubleshoot shipping issues, delays, address errors, and damaged or lost packages</li><li>Handle customer service inquiries (order status, returns, exchanges, setup questions)</li></ul>Affiliate &amp; Program Support<ul><li>Assist with affiliate program management, tracking, and coordination</li><li>Help onboard affiliates and support ongoing program execution</li></ul>Performance Tracking &amp; Reporting<ul><li>Track and analyze key performance metrics, including sales, conversion rates, and product performance</li><li>Report on product and bundle performance, identifying trends and opportunities</li><li>Provide insights to marketing and operations teams to support merchandising and site optimization decisions</li></ul>Cross-Functional Collaboration<ul><li>Coordinate with creative, marketing, and operations teams to ensure the site reflects current products, promotions, and content</li><li>Act as a liaison between e-commerce and other departments to support smooth communication and project execution</li><li>Support additional projects and operational needs as assigned</li></ul>Requirements<ul><li>2&ndash;4 years of experience in e-commerce, DTC operations, or a related role</li><li>Hands-on experience with Shopify (required)</li><li>Strong understanding of e-commerce best practices, including SEO, conversion optimization, and merchandising</li><li>Excellent organizational and project management skills; able to manage multiple tasks and deadlines</li><li>Strong written communication skills and customer-first mindset</li><li>Comfortable working in a fast-paced, founder-led environment</li><li>Experience with shipping, fulfillment, or affiliate platforms is a plus</li><li>Familiarity with AI tools to improve efficiency, reporting, or workflows is a plus</li></ul>Why Big Shiny Balls<ul><li>Unique, design-forward product category with strong brand recognition</li><li>Small, collaborative team with real ownership and responsibility</li><li>Exposure to high-volume seasonal launches and custom projects</li><li>Opportunity to grow with a scaling brand</li></ul>Job Types: Full-time, Part-timePay: $3,500.00 - $7,500.00 per monthExpected hours: 20 &ndash; 40 per weekBenefits:<ul><li>Flexible schedule</li></ul>Experience:<ul><li>Shopify: 2 years (Required)</li></ul>Work Location: Hybrid remote in Miami, FL 33137

E-commerce Coordinator

Talenthue

Job Description: E-Commerce Operations ExecutivePosition: E-Commerce Operations Executive Location: [City/Remote/Hybrid] Employment Type: Full-Time Experience Level: 2&ndash;5 years in e-commerce operations / back-office Reports to: E-Commerce Manager / Operations HeadAbout the RoleWe are looking for a detail-oriented and organized E-Commerce Operations Executive to manage the day-to-day operational backbone of our online store. This is a hands-on role perfect for someone who enjoys keeping everything running smoothly behind the scenes &ndash; from product data accuracy to vendor coordination, financial tracking, and timely order dispatch.Key Responsibilities<ul><li>Regularly upload, update, and maintain product listings (titles, descriptions, images, variants, pricing, inventory levels, metafields, etc.) on Shopify.</li><li>Ensure 100% data accuracy across the storefront, collections, tags, and SEO elements.</li><li>Manage redirects, broken links, and site content updates as needed.</li><li>Coordinate with the marketing/design team for new launches and promotions.</li><li>Act as the primary point of contact for all suppliers and third-party vendors.</li><li>Place purchase orders, follow up on stock arrivals, and resolve quality/delay issues.</li><li>Maintain vendor database and performance scorecards.</li><li>Maintain accurate purchase, sales, and expense ledgers (using Google Sheets, Excel, Zoho Books, QuickBooks, or similar).</li><li>Reconcile Shopify payouts with bank statements and vendor payments.</li><li>Track COD remittances, payment gateway fees, returns, and refunds.</li><li>Oversee end-to-end order fulfillment: printing picklists, packing slips, and invoices.</li><li>Coordinate with Logistic partners/courier companies for label generation and pickup scheduling.</li><li>Ensure 99%+ same-day/next-day dispatch SLA.</li><li>Handle NDR (Non-Delivery Report) cases, re-attempts, and returns logistics.</li><li>Monitor and reduce RTO (Return to Origin) percentage.</li><li>Resolve order-related queries (tracking, delays, wrong items, etc.).</li><li>Process replacements, refunds, and exchanges in coordination with the customer support team.</li></ul>Requirements &amp; Skills<ul><li>2&ndash;3 years of hands-on experience in e-commerce back-end operations (Shopify experience mandatory).</li><li>Excellent command over Shopify admin (products, orders, discounts, themes, apps).</li><li>Advanced Excel/Google Sheets skills (VLOOKUP, pivot tables, basic automation).</li><li>Prior experience handling vendors and logistics partners in India.</li><li>Basic accounting knowledge and comfort with maintaining ledgers.</li><li>Strong organizational skills and ability to manage multiple tasks under tight deadlines.</li><li>Good communication skills (English + Urdu).</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

E-Commerce Operations Executive

IT Gadgets Hub

Smart Tech Store (Malaysia) is looking for a reliable and detail-oriented Digital Marketing Expert &amp; E-commerce Assistant to support our daily online store operations. This role is ideal for candidates with experience in Shopee, Lazada, Facebook Marketplace, or general e-commerce operations.You will work remotely with our Malaysia-based team and support product listings, order handling, and customer communication.Key Responsibilities<ul><li>Create and update product listings (titles, descriptions, pricing)</li><li>Manage orders and order tracking</li><li>Respond to customer inquiries (chat/email)</li><li>Update stock records and pricing</li><li>Assist with promotions, vouchers, and campaigns</li><li>Coordinate with the internal team for daily tasks</li></ul>Requirements<ul><li>Experience in e-commerce or online store operations</li><li>English</li></ul>Job Types: Full-time, Part-time, Temporary, Contract, Internship Contract length: 12 monthsPay: Rs30,000.00 - Rs100,000.00 per monthWork Location: In person

E-commerce and Digital Marketing Executive

Electroglobal Solutions Private Limited

Join Electro Global Team .<ul><li>Greetings from Electroglobal Solutions Private Limited!</li><li>We are thrilled to invite fresh talent like you to join our dynamic team. At ElectroGlobal, we believe in fostering innovation and excellence while providing a launchpad for budding professionals.</li></ul>E-Commerce Executive&ndash; Electroglobal Solutions Pvt. Ltd.<ul><li>Date Posted: December 27, 2025</li><li>Location: Jaipur (Bhamashah Techno Hub, Jhalana, Malviya Nagar) &mdash; In-Office Only</li><li>Pay:-₹15000-₹20,000</li><li>Contract Type: Permanent</li></ul>About the CompanyElectroglobal Solutions Pvt. Ltd. is a rapidly growing innovation-driven startup at the forefront of AI, IoT, Robotics, and Semiconductor technologies. Our mission is to connect devices and empower human capabilities through automation and intelligent systems.We are backed by the Rajasthan Government, STPI, DRDO, ISRO, Microsoft for Startups, and the Google Startup Community, and have been featured on Zee News, DD National, and DD Rajasthan for our deep-tech innovations.As we expand our e-commerce and digital sales channels, we are building a strong online presence across major marketplaces and direct-to-consumer platforms-offering an opportunity to work with high-value products, big-brand ecosystems, and fast-scaling online operations in a dynamic startup environment.About the Role &ndash; E-Commerce ExecutiveAt Electroglobal Solutions, we are scaling our digital sales channels and strengthening our online product ecosystem. We are seeking a proactive and detail-oriented E-Commerce Executive to manage marketplace operations, optimize product listings, and drive online sales performance across multiple platforms.In this role, you will work closely with the marketing, sales, and operations teams to enhance product visibility, improve conversions, manage marketplaces, and deliver a seamless online customer experience.Key Responsibilities<ul><li>Manage and optimize product listings across Amazon, Flipkart, Meesho, Shopify, and the official website.</li><li>Create and optimize product titles, descriptions, keywords, pricing, and images to improve search ranking and conversion rates.</li><li>Monitor inventory levels, order processing, cancellations, returns, and customer queries.</li><li>Track marketplace performance, analyze sales data, and generate reports with actionable insights.</li><li>Coordinate with the design and content teams for listing creatives, banners, and product visuals.</li><li>Conduct competitor analysis on pricing, promotions, and product positioning.</li><li>Plan and support PPC campaigns, SEO optimization, and marketplace promotions.</li><li>Handle customer support escalations and maintain strong seller ratings and reviews.</li><li>Ensure accurate documentation of SKUs, listings, pricing, and operational workflows.</li><li>Stay updated with marketplace algorithms, policies, and e-commerce best practices.</li></ul>Preferred Skills<ul><li>Hands-on experience with Amazon/Flipkart Seller Central or similar marketplace dashboards.</li><li>Knowledge of e-commerce SEO, product optimization, and performance marketing.</li><li>Strong proficiency in Excel/Google Sheets for reporting and data analysis.</li><li>Ability to manage multiple tasks and collaborate across teams.</li><li>Strong communication skills with high attention to detail.</li><li>Analytical mindset to interpret sales trends and performance metrics.</li></ul>Eligibility / Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Commerce, or related fields.</li><li>1-3 years of experience in e-commerce operations, marketplace management, or digital sales.</li><li>Strong interest in online marketplaces and tech-driven business models.</li><li>Ability to work independently in a fast-paced startup environment.</li></ul>Perks &amp; Benefits<ul><li>Free Exclusive Training worth ₹50,000.</li><li>Letter of Recommendation and Certificate of Completion.</li><li>Appreciation Certificate based on performance.</li><li>Opportunity for Pre-Placement Offer (PPO).</li><li>Flexible work schedule.</li><li>Internet reimbursement.</li><li>Exposure to startup operations and direct collaboration with founders.</li></ul>Job Type: Full-time, Permanent Work Location: in-personWarm regards,Adarsh jayadasHR Electroglobal Solutions Private Limited.+91-8955024678Team Electro GlobalJob Types: Full-time, PermanentPay: ₹15,000.00 - ₹20,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Leave encashment</li><li>Paid sick time</li><li>Provident Fund</li><li>Work from home</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

E-Commerce Executive

LIGHTNING QUICK

<div>**THIS IS A FULLY REMOTE POSITION** 
Returns &amp; Reimbursement Specialist (Remote) 
Join Lightning Quick LLC and Elevate Your Career! 
We are seeking a Returns &amp; Reimbursement Specialist in our Compliance Team to drive growth, and ensure seamless execution of Amazon Returns and Reimbursement. 


Type: Full-time 
Location: Remote 
Key Responsibilities:

As a Returns and Reimbursement Specialist, you will be responsible for overseeing the daily compliance activities of Lightning Quick.
<ul>
<li>Monitor and analyze customer reviews across all brands. 
<ul><li>Identify high-risk reviews affecting listing performance or account health.</li><li>Coordinate compliant customer follow-ups through Amazon-approved channels.</li><li>Track VOC alerts daily and take immediate action.</li><li>Raise cases, follow up on defective trends, and work with the team to prevent recurring issues.</li><li>Escalate flagged listings promptly to avoid suppressions or suspensions.</li><li>Handle all buyer&ndash;seller communications professionally and promptly.</li><li>Resolve customer concerns to reduce negative reviews, returns, and account health risks.</li><li>Coordinate with Amazon for negative feedback removal when applicable.</li><li>Manage all FBA fee remeasurement cases from start to finish.</li><li>Raise reimbursement cases (lost inventory, damaged units, incorrect fees), track progress, and secure recoveries.</li><li>Maintain complete documentation for discrepancies and incorrect fee charges.</li><li>Follow through on all cases until resolution.</li><li>Maintain daily logs and escalate cases exceeding standard timelines.</li><li>Collaborate with the Odoo Developer to run system reports and identify reimbursement-eligible items.</li><li>Manually verify each case for accuracy.</li><li>Prepare and submit detailed reimbursement recovery sheets.</li><li>Oversee and optimize Amazon operations for high uptime, fast load times, and smooth user experience.</li><li>Stay updated on industry trends, algorithm changes, and best practices.</li><li>Analyze sales data and customer behavior to identify growth and profitability opportunities.</li><li>Coordinate with inventory, logistics, marketing, and customer support for seamless operations.</li><li>Serve as hiring manager for the Amazon team, handling recruitment, onboarding, training, and evaluations.</li><li>Develop and implement training and cross-training programs for team skill enhancement.</li><li>Ensure compliance with company policies, Amazon regulations, and legal requirements.</li><li>Conduct regular product listing audits for accuracy, optimization, and compliance.</li><li>Prepare and present reports on sales performance, operational issues, and strategic solutions.</li><li>Lead special projects and departmental initiatives within tight deadlines.</li><li>Work with leadership to implement new tools, technologies, and automation for scalability.</li><li>Drive continuous improvement by identifying and resolving operational bottlenecks.</li><li>Perform duties assigned by the CEO.</li><li>Handle special departmental projects and ad-hoc tasks with tight deadlines.</li></ul></li></ul> 


Qualifications &amp; Experience:
<ul>
<li>2+ years of experience with Amazon Seller Central.</li>
<li>Bachelor's degree in a relevant field required</li>
<li>Strong understanding of reviews, returns, VOC, reimbursements, &amp; case management.</li>
<li>Excellent written communication skills (English).</li>
<li>Highly organized, proactive, and strong with follow-ups.</li>
<li>Strong attention to detail and problem-solving mindset.</li>
<li>Strong understanding of e-commerce platforms, vendor management, and advanced MS Office skills (Word, Excel, Outlook).</li>
<li>Strong interpersonal and written communication skills to effectively collaborate with cross-functional teams and stakeholders.</li>
<li>Ability to work autonomously, manage multiple priorities, and execute tasks with precision.</li> 
</ul>
Why Join Lightning Quick LLC?
<ul>
<li>Fully Remote: Work from anywhere with 100% remote flexibility.</li>
<li>Growth Opportunities: We believe in continuous development, offering annual salary assessments so your contributions never go unnoticed.</li>
<li>Expert Learning Environment: Work alongside a team of industry experts who are eager to share their knowledge and help you grow.</li>
<li>Work-Life Balance: Enjoy paid time off and flexibility in your workday.</li></ul> 


Ready to Design Your Future with Lightning Quick LLC? 
Apply now and lead the future of our Amazon business!</div>

Returns & Reimbursement Specialist (Remote)

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