ecommerce account manager

Shipa

Job Summary: We are seeking a highly motivated and results-oriented Key Account Manager to cultivate and expand relationships with our most valuable clients. This role requires a strategic mindset, strong relationship-building skills, and a deep understanding of customer needs. Your Responsibilities Account Management eCommerce &amp; Cross-Border: <ul> <li>Develop and implement strategic account plans tailored to eCommerce clients, including SMEs and global platforms.</li> <li>Build and maintain strong relationships with key decision-makers at client organizations, especially those involved in digital commerce and cross-border fulfillment.</li> <li>Identify and pursue growth opportunities in cross-border eCommerce, optimizing routes, services, and product offerings.</li> <li>Enhance client onboarding and operational processes for seamless integration with our fulfillment, air/ocean, and last-mile delivery capabilities.</li> <li>Ensure customer satisfaction and loyalty by aligning internal capabilities with client requirements in fast-paced eCommerce markets.</li> <li>Roles could also extend ecommerce and also include managing SaaS customers and projects on wider initiatives </li> </ul> Revenue Generation: <ul> <li>Achieve and exceed revenue and margin targets across eCommerce accounts and strategic B2C/B2B2C segments.</li> <li>Drive solution sales for international parcel delivery, express freight, cross-dock, returns management, and hybrid delivery models.</li> <li>Collaborate with product, pricing, and solutions teams to tailor service bundles for cross-border and domestic eCommerce.</li> </ul> Customer Relationship Management: <ul> <li>Understand digital commerce trends and work closely with clients to address logistics pain points.</li> <li>Co-develop process improvements that enhance visibility, delivery speed, and cost-efficiency across the supply chain.</li> <li>Maintain high service levels, proactively resolve issues, and act as a trusted logistics advisor.</li> </ul> Sales Forecasting &amp; Pipeline: <ul> <li>Maintain detailed forecasts and pipeline management with a focus on the eCommerce vertical.</li> <li>Analyze sales data and campaign effectiveness to identify opportunities for upselling or improved service adoption.</li> </ul> Stakeholder Management: <ul> <li>Collaborate with internal operations, customs, IT, and last-mile partners to ensure seamless service execution.</li> <li>Represent the company at industry events and eCommerce-focused trade shows or webinars.</li> </ul>

Key Account Manager

Zains Trading

About the Role:We are seeking a results-driven and detail-oriented Amazon Account Manager to join our eCommerce team. In this role, you will be responsible for overseeing the end-to-end performance of Amazon seller accounts&mdash;including account health, brand negotiations, product approvals, and supply chain operations. You will serve as the key point of contact between our company, partnered brands, and Amazon Seller Central.Location: Key Responsibilities:<ul><li>Account Management:</li></ul>Manage day-to-day operations of Amazon Seller Central accounts to ensure optimal performance, compliance, and growth.<ul><li>Brand Negotiation &amp; Outreach:</li></ul>Identify and engage with potential brand partners, negotiate trade terms, and establish long-term strategic relationships.<ul><li>Brand Approval &amp; Onboarding:</li></ul>Handle all aspects of brand authorization and listing approvals, including compliance documentation, LOAs, and product gating issues.<ul><li>Inventory &amp; Supply Chain Verification:</li></ul>Coordinate with suppliers and logistics teams to verify stock availability, lead times, pricing accuracy, and shipping workflows.<ul><li>Listing Optimization:</li></ul>Collaborate with content teams to ensure high-quality product listings including SEO-optimized titles, bullet points, and A+ content.<ul><li>Data Analysis &amp; Reporting:</li></ul>Track key performance metrics (Buy Box, IPI score, BSR, ACOS, etc.), prepare reports, and provide actionable insights to improve account performance.<ul><li>Compliance &amp; Risk Mitigation:</li></ul>Monitor account health and performance notifications, proactively resolve issues related to suspensions, IP claims, or customer complaints.Requirements:<ul><li>Proven experience managing Amazon Seller Central accounts (minimum 1&ndash;2 years preferred)</li><li>Strong understanding of Amazon policies, FBA/FBM models, and compliance requirements</li><li>Exceptional communication and negotiation skills</li><li>Proficiency in Excel/Google Sheets, Amazon reports, and third-party tools (e.g., Helium 10, Jungle Scout, Sellerboard, etc.)</li><li>Experience in brand outreach and supplier engagement is highly preferred</li><li>Ability to multitask, meet deadlines, and work in a fast-paced eCommerce environment</li></ul>What We Offer:<ul><li>Competitive salary.</li><li>Growth opportunities in a rapidly scaling eCommerce business</li><li>Collaborative and dynamic team culture.</li></ul>Job Type: Full-timePay: From Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Amazon Account Management: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Amazon Account Expert

PVH Corp.

<div>About Us:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That&rsquo;s the Power of Us, that&rsquo;s the Power of PVH+. 
One of PVH&rsquo;s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion &amp; Diversity at PVH here.
The Team
Within the SE HUB the Ecommerce Team, our mission is to drive healthy &amp; sustainable growth for the Ecommerce channel, in full alignment with our global brands&rsquo; strategy. The team plays a pivotal role in scaling our Ecommerce business across .COM, marketplaces, and Pure Players, working closely with global, regional, and cross-functional teams to translate our brands&rsquo; vision into high-impact digital execution. With a deep focus on consumer experience, performance marketing, platform innovation, and strategic partnerships, the team is instrumental in shaping a seamless, engaging, and brand-consistent journey for our online consumers, ultimately fueling commercial success.
The Position
As an E-commerce Manager, you will play a crucial role in executing the commercial strategy and achieving net sales targets across the CIS market. You will nurture Partner relationships, manage seasonal sell-in, deliver monthly net sales targets for your accounts, and identify risks and recovery actions to maintain business momentum. This is vital for delivering sustainable profitable growth and building strong commercial relationships with partners. Your work will be key to delivering the commercial goals of the South East HUB.
Key Responsibilities:<ul>
<li>
Define with your manager the commercial strategy to achieve sales and profitability targets for your respective accounts</li>
<li>
Hit seasonal sell-in targets by account and ensure direct sell-in targets are met</li>
<li>
Manage account erosion budgets to ensure no overspend and maintain financial discipline</li>
<li>
Establish and nurture relationships with your key accounts through regular check-ins and structured business reviews</li>
<li>
Ensure financial coverage is in place for each of your accounts</li>
<li>
Identify any risks in hitting targets for your accounts and create recovery plans as necessary</li>
<li>
Partner with Operations &amp; Partners to ensure shipments flow on time and meet partner expectations.</li>
<li>
Work in close collaboration with marketing to drive sell-out initiatives for your respective accounts</li>
<li>
Maintain a clear understanding of sell-out performance, inventory levels, and necessary action plans to improve sell-out</li>
<li>
Responsible for key account input into both long-term planning (e.g., IDP, annual budgets) and short-term cycles (e.g., seasonal CEF updates and submissions)</li>
<li>
Propose commercial terms for new and existing partners to support contract formulation and renewals</li>
<li>
Seek new opportunities within your accounts or new accounts that align with the company's strategic goals</li>
</ul>
Note: Responsibilities include, but are not limited to, those listed above. The role may require additional tasks and duties as assigned to meet the needs of the department and organization.
Requirements<ul>
<li>
Bachelor&rsquo;s degree, ideally Business, Marketing, Digital Commerce or related fields</li>
<li>
4+ years of experience in commercial roles, including key account management</li>
<li>
Proven experience in the CIS region</li>
<li>
Strong commercial acumen and business awareness</li>
<li>
Excellent negotiation skills</li>
<li>
Strong analytical skills to support decision-making</li>
<li>
Strategic thinker with the ability to see the big picture</li>
<li>
Skilled in stakeholder management and relationship building</li>
<li>
Fluent English and Russian is a must</li>
</ul>
At PVH, how we act is as important as what we do. Here are some key behaviours we expect from our people:
ENTERPRISE FIRST &ndash; we act in the best interests of PVH and its consumers beyond our own team, brand, region or market.
DRIVE CHANGE &ndash; we lead by example and are optimistic about change. We challenge the status quo but fully commit once a decision is made.
CREATE CLARITY &ndash; we are diligent in providing context and setting our priorities so we can be productive quickly.
INSPIRE TRUST &ndash; we create safe spaces for debate and deliver on what we promise so people can learn to depend on us.
TAKE ACCOUNTABILITY &ndash; we focus on work with the biggest business impact and give candid feedback to each other.
PVH Corp. or its subsidiary (&quot;PVH&quot;) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.</div>

Manager E-commerce - Russian Speaker

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
About Amazon
 
 
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience &ndash; Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.
 
 
About the Role
 
 
Account Manager - Amazon Vendor Services, North America 
 
As an Account Manager you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services. You will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors.
 
 
AVS team is looking for bright, customer centric, driven, and creative candidates to join our team. You will interface with Ecommerce/Digital teams of your assigned vendors and also internally with stakeholders across our Retail Vendor Management and Vendor Services teams, while being responsible for multiple aspects of the vendor&rsquo;s business with Amazon. You will engage directly with multiple internal teams to optimize and trouble shoot to grow business for your vendors on Amazon.
 
 
You will utilize a wide range of skills and work across major functional areas such as, selection, catalogue quality, buying, inventory management, finance, operations, to drive the performance of vendor partners at Amazon. In this role you will be focused on driving numerous aspects of managing the customer relationships with vendors.
 
 
You will conceive, create and analyze a wide range of deal activities to grow the vendor&rsquo;s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor&rsquo;s business with Amazon, root cause analysis of issues and opportunities impacting business.
 
 
Timings will be as per North America shift, 3:00 pm IST to 12:00 am IST
 
 
Qualification : 2-4 Years of Sales or Account Management Experience 
 
Key job responsibilities 
<ul><li>Establish long term partnerships with key vendor partners for the group of vendors handled.
</li></ul> 
<ul><li>Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors.
</li></ul> 
<ul><li>Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
</li></ul> 
<ul><li>Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data, to improve vendor experience.</li></ul> 
<ul><li>Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers.
</li></ul> 
<ul><li>Conduct regular business reviews with the vendors, highlight business metric performance and build action plans. 
</li></ul> 
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Experience with Excel</li><li>Experience analyzing data and best practices to assess performance drivers</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience analyzing key open issues and resolution metrics for each of the managed accounts</li><li>Experience in relationship management within technology, start-ups, or SaaS Platforms</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Account Manager, US AVS, Paid Selling Partner Services

Maymaar Web Solutions

Location: 72 Khurshed Alam Road, Office No 2, opposite to McDonald's, Westridge 1, Rawalpindi, 46000Department: Digital Marketing / eCommerceWe are hiring a dedicated Amazon Account Specialist to manage product listings, optimize advertising campaigns, and enhance sales performance across Amazon marketplaces. The role requires strong analytical skills, experience with Amazon Seller Central, and a deep understanding of PPC management and keyword optimization.Key Responsibilities:<ul><li>Manage day-to-day operations of Amazon Seller Central accounts.</li><li>Create and optimize product listings (titles, descriptions, bullet points, and backend keywords).</li><li>Conduct keyword research and competitive analysis.</li><li>Manage Amazon PPC campaigns and optimize for better ROI.</li><li>Monitor inventory, pricing, and order fulfillment to maintain performance metrics.</li><li>Handle customer communication, feedback, and A-to-Z claims.</li><li>Prepare weekly reports on sales, traffic, and conversion rates.</li></ul>Qualifications &amp; Skills:<ul><li>2+ years of hands-on experience with Amazon Seller Central.</li><li>Knowledge of Amazon SEO, PPC, and FBA/FBM operations.</li><li>Strong analytical and problem-solving abilities.</li><li>Familiarity with Helium 10, Jungle Scout, or similar tools is a plus.</li></ul>What We Offer:<ul><li>Competitive salary with performance incentives.</li><li>Skill development and growth opportunities.</li><li>Supportive and collaborative work culture.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Amazon Account Specialist

Plopdo LLP

Accounts Executive-E-CommerceRequirements:<ul><li>0-1 years operational experience in the eCommerce / Retail / Internet industry. Freshers can also</li></ul>apply.<ul><li>BCom / MBA preferred.</li></ul><ul><li>Ability to work in an organized manner &amp; in a timely fashion.</li></ul><ul><li>Great communication skills, both in Hindi and English.</li></ul><ul><li>Ninja-level skills with MS Excel.</li></ul><ul><li>Good listener and a quick learner.</li></ul><ul><li>A calm demeanor such that you are able to handle pressure situations that are bound to happen.</li></ul>Responsibilities:<ul><li>Managing the eCommerce operations of a number of clients depending on the size of the</li></ul>accounts.<ul><li>Ensure that all the products of the clients are listed correctly on all marketplaces.</li></ul><ul><li>Manage Daily Order Processing &amp; Account related daily operations.</li></ul><ul><li>Handle and resolve client escalations.</li></ul><ul><li>Ensure timely completion of tasks assigned by reporting manager.</li></ul><ul><li>Ensure that the orders are fulfilled smoothly by the clients&rsquo; warehouse staff.</li></ul><ul><li>Report on numbers to the reporting manager and the client.</li></ul><ul><li>Create daily task reports.</li></ul><ul><li>Contribute to overall growth of the client / account.</li></ul>Job Type: Full-timePay: &#8377;20,000.00 - &#8377;25,000.00 per monthWork Location: In person

Accounts Executive

Empowers Zone

About Us:Empowers Zone is a growing eCommerce service provider helping clients build, manage, and grow profitable stores on Amazon, Walmart, and TikTok Shop. We handle everything from business registration (LLC/LTD) to store setup, product sourcing, and account management.Job Description:We are looking for a highly skilled and experienced Social Media Marketing Specialist to manage our company&rsquo;s online presence and ad campaigns across multiple platforms.Responsibilities:<ul><li>Manage and grow Empowers Zone&rsquo;s social media accounts (Facebook, Instagram, LinkedIn, TikTok, etc.)</li><li>Create engaging content aligned with company goals and brand image</li><li>Plan and run paid ad campaigns (Facebook Ads, Instagram Ads, TikTok Ads, etc.)</li><li>Monitor performance, analyze data, and report results</li><li>Collaborate with the management team to optimize ad spending and ROI</li><li>Stay updated with social media trends, algorithms, and eCommerce marketing techniques</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of proven experience in social media marketing and ad management</li><li>Strong understanding of Facebook Ads Manager, TikTok Ads, and Meta Business Suite</li><li>Experience in eCommerce or digital marketing agencies preferred</li><li>Excellent communication, creativity, and analytical skills</li><li>Fresh candidates will not be considered</li></ul>Benefits:<ul><li>Competitive salary based on experience</li><li>Performance-based incentives</li><li>Growth opportunities in the digital marketing and eCommerce sector</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Social Media Marketing: 2 years (Preferred)</li></ul>Work Location: In person

Social Media Marketing Specialist (Experienced Only)

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