ecommerce account manager

Shipa

Job Summary: We are seeking a highly motivated and results-oriented Key Account Manager to cultivate and expand relationships with our most valuable clients. This role requires a strategic mindset, strong relationship-building skills, and a deep understanding of customer needs. Your Responsibilities Account Management eCommerce &amp; Cross-Border: <ul> <li>Develop and implement strategic account plans tailored to eCommerce clients, including SMEs and global platforms.</li> <li>Build and maintain strong relationships with key decision-makers at client organizations, especially those involved in digital commerce and cross-border fulfillment.</li> <li>Identify and pursue growth opportunities in cross-border eCommerce, optimizing routes, services, and product offerings.</li> <li>Enhance client onboarding and operational processes for seamless integration with our fulfillment, air/ocean, and last-mile delivery capabilities.</li> <li>Ensure customer satisfaction and loyalty by aligning internal capabilities with client requirements in fast-paced eCommerce markets.</li> <li>Roles could also extend ecommerce and also include managing SaaS customers and projects on wider initiatives </li> </ul> Revenue Generation: <ul> <li>Achieve and exceed revenue and margin targets across eCommerce accounts and strategic B2C/B2B2C segments.</li> <li>Drive solution sales for international parcel delivery, express freight, cross-dock, returns management, and hybrid delivery models.</li> <li>Collaborate with product, pricing, and solutions teams to tailor service bundles for cross-border and domestic eCommerce.</li> </ul> Customer Relationship Management: <ul> <li>Understand digital commerce trends and work closely with clients to address logistics pain points.</li> <li>Co-develop process improvements that enhance visibility, delivery speed, and cost-efficiency across the supply chain.</li> <li>Maintain high service levels, proactively resolve issues, and act as a trusted logistics advisor.</li> </ul> Sales Forecasting &amp; Pipeline: <ul> <li>Maintain detailed forecasts and pipeline management with a focus on the eCommerce vertical.</li> <li>Analyze sales data and campaign effectiveness to identify opportunities for upselling or improved service adoption.</li> </ul> Stakeholder Management: <ul> <li>Collaborate with internal operations, customs, IT, and last-mile partners to ensure seamless service execution.</li> <li>Represent the company at industry events and eCommerce-focused trade shows or webinars.</li> </ul>

Key Account Manager

BSH Home Appliances Group

<div>
 
 
 Job Description:
 
 
 
 
 Role Overview:
 
 As a Key Account Manager for Ecommerce, you will be responsible for driving the success of our key accounts through exceptional relationship management, strategic planning, and market insights. You will lead a team of account managers while collaborating closely with various departments to maximize account potential and achieve overall business objectives.
 
 
 
 Key Responsibilities:
 
 
 <ol>
 <li>
 
 Business Planning:
 
 
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 </ol>
 <ul>
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 Own and drive P&amp;L responsibility for online channels (e.g., Amazon, Flipkart, Zepto, Blinkit, 3 P sellers etc.).
 </li>
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 Develop and execute annual business plans aligned with company growth objectives.
 </li>
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 Track and analyze sales trends, ROI, pricing, and promotions to achieve revenue and profitability targets.
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 Identify and unlock new growth opportunities within existing and emerging online marketplaces.
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 </ul>
 
 
 
 
 2:
 
 Data Analytics &amp; Portfolio management:
 
 
 (Weight: 15)
 
 .
 
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 Portfolio analytics with real time data analysis and In sighting/ and building portfolio choices alongside with category management
 
 
 team.
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 Track key performance metrics such as GMV, ASP, conversion rates, and category share.
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 <li>
 Leverage data insights to drive decision-making on pricing, promotion, and assortment.
 </li>
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 Provide monthly/ Quarterly periodic performance reports and competitor benchmarking to management
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 Ensure timely listing/ registration, pricing accuracy, and content optimization for all SKUs.
 </li>
 <li>
 Partner with category and supply chain teams for new product launches and exclusive online offerings.
 </li>
 <li>
 Develop financial offers for end consumers based on seasonality and market competition.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 
 Key account Management:
 
 
 (Weight: 10)
 
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 Conduct joint business planning with key accounts to align on sales targets, promotions, and assortment strategy.
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 Negotiate commercial terms, margins, and visibility investments to optimize profitability.
 </li>
 </ul>
 
 
 
 <ul>
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 Stock Planning and Coordination:
 
 
 (Weight: 30)
 
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 Plan stock levels in coordination with SCM teams to ensure daily billing and efficient inventory management.
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 Contract Management:
 
 
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 Review and sign contracts with online dealers, ensuring all agreements meet company standards and regulations.
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 Collaboration with Digital Marketing:
 
 
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 Conduct weekly meetings with the digital marketing team to review analytics, optimize digital content, and evaluate ongoing campaigns.
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 Plan and execute digital campaigns, traffic-driving activities, and brand
 
 promotions
 
 on partner platforms.
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 Collaborate with internal marketing &amp; category teams for performance marketing, SEO, and influencer tie-ups for building brand and category performance
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 Financial Coordination:
 
 
 (Weight: 10)
 
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 Manage payment processes and reconciliation with online dealers in collaboration with the commercial team.
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 Performance Review:
 
 
 (Weight: 5)
 
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 Conduct monthly reviews with online partners to assess sales promotions and event calendars, driving continual improvement in performance.
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 Customer Service Improvement:
 
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 Foster discussions with the customer service team to address customer escalations and identify opportunities for service delivery improvements.
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 Team Leadership and Development:
 
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 Conduct regular team meetings to review performance, address challenges, and celebrate successes.
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 Reporting and Insights:
 
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 Prepare comprehensive reports on account performance, presenting key insights and recommendations to senior management.
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 Utilize data analytics to monitor client behavior, market dynamics, and competitive landscape.
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 Cross-Departmental Collaboration:
 
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 Liaise with various departments, including supply chain, logistics, and customer service, to ensure seamless account management.
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 Advocate for client needs within the organization to foster a customer-centric approach.
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 </ul>
 
 
 Qualifications:
 
 
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 Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
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 Minimum 10 years of experience in key account management, with a strong focus on the ecommerce sector.
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 Proven track record of driving sales growth and managing high-value accounts.
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 Exceptional leadership skills with experience in team management and development.
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 Strong analytical and problem-solving abilities, with a data-driven mindset.
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 Excellent communication and presentation skills, able to engage with senior stakeholders.
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 Comprehensive knowledge of ecommerce platforms, digital marketing, and online sales strategies.
 </li>
 </ul>
 
 
</div>

Key Account Manager- E-commerce

Beardo

<div>
 
 Designation: Key Account Manager- E Commerce
 
 
 Department: Ecommerce
 
 
 Experience: Min 4 years
 
 
 Job Responsibilities:
 
 <ul>
 <li>
 Account management liaising with marketplace managers of Amazon, Flipkart for solving account issues, building relationships, aligning internal teams for success.
 </li>
 <li>
 Manage and oversee day-to-day operations of the E-commerce platform (viz. Amazon, Flipkart, Myntra, Ajio, etc.) Cover all activities including listing, forecasting, marketing, supply chain, payments reconciliation.
 </li>
 <li>
 Inventory planning ensuring inventory replenishment to avoid OOS/working closely with demand planning and warehousing team, ensuring the fastest time to customer by planning All India inventory disposition on primary platforms like Amazon/ Flipkart etc.
 </li>
 <li>
 Work closely with cross-functional teams to ensure that stocks and replenishment happen as per desired results.
 </li>
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 Reporting &amp; Analysis Monitoring all e-commerce metrics, generating informational dashboards to aid decision making, analysing data to drive interventions.
 </li>
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 Audits on listing - competition, own products, keywords, providing deep insights and inputs on observations, driving interventions to completion to achieve goal.
 </li>
 <li>
 Well-versed with PPC/AMS with 2-3 years of experience
 </li>
 </ul>
 
 
 
 
 Important Skills and Experience:
 
 
 Comprehensive E-commerce knowledge from Product Listing, Marketing, Sales, Inventory Planning, After Sales, customer service.
 
</div>

Ecommerce Manager

Extreme Branding

Job description:Position: Wholesale Account ManagerWork Mode: Office-Based (Location: G/10-1, Islamabad)Job Type: Full-timeSalary: Commission + FixedPut in that &quot;EXTRA&quot; effort while filling out the application!Apply Here: https://forms.gle/jHREodk3hndXfHNv6Who Are We Looking For?<ul><li>Hands-on Experience: Minimum 2 years of practical experience in managing wholesale accounts,sales, or related roles&mdash;preferably in the eCommerce or Amazon ecosystem.</li><li>Market &amp; Product Research: Strong analytical skills to identify profitable products, analyze industry trends, and monitor competitor activity to suggest actionable improvements.</li><li>Communication Skills: Solid verbal and written communication abilities to coordinate effectively with internal teams and external partners.</li></ul>Apply Now &amp; Join Our Journey to Excellence!Note: Shortlisted candidates will be contacted for interviews based on the strength of their application responses.Job Type: Full-timeWork Location: In person

Wholesale Account Manager

Retail Direct Private Limited

Role and Responsibilities<ul><li>Manage listings (Enhancement &amp; management) including catalogue specifications, product description, images, and prices uploading &amp; adjustments for Ecommerce Marketplaces like Amazon, eBay, etc., as well as company&rsquo;s own Magento-based E-Commerce webstores.</li><li>Create listings as needed, ensuring products are accurately priced, photographed, and described.</li><li>Make all listings as informative and appealing as possible.</li><li>eBay &amp; Amazon account Health Management</li><li>PPC campaign management</li><li>Returns Management</li><li>FBA Shipment Management</li><li>Handle day-to-day tasks to contribute to the overall growth of each client on all platforms, ensuring quality of product detail pages and making recommendations for online marketing strategies.</li></ul>Qualifications and Education Requirements<ul><li>Bachelors</li></ul>Key Requirements<ul><li>2+ years of experience in a similar role</li><li>Strong Ms. Excel skills.</li><li>Knowledge of online selling platforms Like eBay and Amazon</li><li>Good English verbal and written communications skills</li></ul>Preferred Skills<ul><li>Experience with Magento platform will also be an added advantage.</li></ul>Job Type: Full-timeWork Location: In person

E-Commerce Listing Executive

Tabook

Key Responsibilities:<ul><li>Manage day-to-day operations for key ecommerce accounts.</li><li>Act as a liaison between internal teams and customer to ensure seamless execution.</li><li>Handle distribution processes including order flow, dispatch coordination, and delivery tracking.</li><li>Onboard new brands and SKUs on various ecommerce platforms &ndash; including cataloging and content uploads.</li><li>Procure adequate stock based on sales forecast,</li><li>Monitor and manage inventory across warehouses and platforms to prevent stock outs or overstocking.</li><li>Track product availability and place timely stock procurement orders with vendors or internal teams.</li><li>Managing online customer queries, escalations, and promotional activities.</li><li>Prepare and share regular sales and stock reports with actionable insights for growth and efficiency.</li><li>Work closely with accounts, warehouse and logistics teams to optimize order fulfillment.</li><li>Maintain detailed product and inventory records using Excel and internal systems.</li><li>Monitoring ledgers rec/payables, payment recoveries.</li></ul>Requirements:<ul><li>Prior experience handling key ecommerce accounts is a must.</li><li>1-2 years of experience in ecommerce operations, distribution, or supply chain management.</li><li>Strong knowledge of procurement and inventory management processes.</li><li>Hands-on experience with brand onboarding and catalog management.</li><li>Proficient in Microsoft PowerPoint, Excel: Pivot Tables, VLOOKUP, SUMIF / SUMIFS and COUNT</li><li>Strong coordination and communication skills to manage cross-functional tasks.</li><li>Ability to analyze data and take proactive actions to improve operational efficiency.</li><li>Experience with ecommerce dashboards or seller panels is an added advantage.</li></ul>Location: Main Shahrah e Faisal Near Baloch Pull Working Days: Monday to SaturdayTiming: 9am to 6pmBenefits : Provident Fund, Health Insurance, Leaves &amp; Leaves Encashment, Bonus, Annual IncrementsJob Type: Full-timeWork Location: In person

E-Commerce Executive

Empowers Zone

About Us:Empowers Zone is a growing eCommerce service provider helping clients build, manage, and grow profitable stores on Amazon, Walmart, and TikTok Shop. We handle everything from business registration (LLC/LTD) to store setup, product sourcing, and account management.Job Description:We are looking for a highly skilled and experienced Social Media Marketing Specialist to manage our company&rsquo;s online presence and ad campaigns across multiple platforms.Responsibilities:<ul><li>Manage and grow Empowers Zone&rsquo;s social media accounts (Facebook, Instagram, LinkedIn, TikTok, etc.)</li><li>Create engaging content aligned with company goals and brand image</li><li>Plan and run paid ad campaigns (Facebook Ads, Instagram Ads, TikTok Ads, etc.)</li><li>Monitor performance, analyze data, and report results</li><li>Collaborate with the management team to optimize ad spending and ROI</li><li>Stay updated with social media trends, algorithms, and eCommerce marketing techniques</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of proven experience in social media marketing and ad management</li><li>Strong understanding of Facebook Ads Manager, TikTok Ads, and Meta Business Suite</li><li>Experience in eCommerce or digital marketing agencies preferred</li><li>Excellent communication, creativity, and analytical skills</li><li>Fresh candidates will not be considered</li></ul>Benefits:<ul><li>Competitive salary based on experience</li><li>Performance-based incentives</li><li>Growth opportunities in the digital marketing and eCommerce sector</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Social Media Marketing: 2 years (Preferred)</li></ul>Work Location: In person

Social Media Marketing Specialist (Experienced Only)

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