ecommerce manager

CV Linens

Role Overview:We are seeking an experienced E-commerce Manager to lead day-to-day online retail operations, including website merchandising, production, optimization, and overall digital customer experience. This is a hands-on role requiring strong expertise in Shopify, UX/UI optimization, and the ability to manage a remote team. The ideal candidate is both strategic and execution-focused, with a proven ability to drive online growth and improve conversion rates.Key Responsibilities:E-commerce Operations &amp; Website Management:<ul><li>Manage day-to-day e-commerce operations, including site maintenance, product launches, and promotional campaigns.</li><li>Oversee product catalog management, content updates, and overall site functionality.</li></ul>Website Merchandising &amp; Optimization:<ul><li>Develop and execute website merchandising strategies to maximize conversion rates and revenue.</li><li>Leverage tools such as Fast Simon, Bloomreach, or Searchspring for search optimization, personalization, and merchandising automation.</li></ul>UX/UI &amp; Conversion Rate Optimization:<ul><li>Optimize user experience (UX) and interface design (UI) through A/B testing, customer research, and data analysis.</li><li>Use tools like Hotjar or Microsoft Clarity to analyze user behavior and identify opportunities for improvement.</li></ul>Analytics &amp; Performance Tracking:<ul><li>Monitor site performance metrics using tools like Google Analytics.</li><li>Implement data-driven improvements to enhance user experience and drive revenue growth.</li></ul>Team &amp; Project Management:<ul><li>Manage and coordinate a remote team of content and website producers.</li><li>Oversee cross-functional projects while maintaining organized workflows and prioritization.</li></ul>Technical &amp; SEO Collaboration:<ul><li>Ensure the website follows SEO best practices and identify opportunities for improvement.</li><li>Work with teams to implement enhancements and overall site performance.</li></ul>QualificationsExperience:<ul><li>3+ years of experience in e-commerce management or similar roles.</li><li>Proven track record of driving online revenue growth and improving conversion rates.</li><li>Strong hands-on experience with Shopify.</li></ul>Technical Skills:<ul><li>Experience with merchandising tools such as Fast Simon, Bloomreach, or Searchspring.</li><li>Strong understanding of UX/UI principles and e-commerce best practices.</li><li>Proficiency in Google Analytics and data-driven decision-making.</li><li>Knowledge of HTML/CSS and SEO best practices.</li><li>Familiarity with tools like Hotjar, Microsoft Clarity, or similar heatmapping tools.</li><li>Experience with Klaviyo or similar email marketing platforms is a plus.</li></ul>Soft Skills:<ul><li>Highly organized with strong project management skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong analytical mindset with attention to detail.</li><li>Customer-centric approach with a focus on improving user experience.</li></ul>What Success Looks Like for the Role:<ul><li>Improved conversion rates and online revenue growth.</li><li>Smooth execution of website updates, product launches, and campaigns.</li><li>Optimized user experience leading to increased engagement and lower drop-off rates.</li><li>Efficient management of remote teams and project workflows.</li><li>Data-driven decisions that consistently improve website performance.</li></ul>The Opportunity:This is a high-impact opportunity to take ownership of a growing e-commerce operation and directly influence revenue and customer experience. You&rsquo;ll work in a fast-paced environment where your ability to optimize, manage, and scale digital operations will play a key role in the company&rsquo;s continued success.Work Location: Remote

Ecommerce Manager

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. 
What you'll be doing
The Trade Manager owns the commercial performance of the Ecommerce business across the GCC. The Trade Manager leads all trade planning, budgeting, and forecasting across markets and zones, drives sustainable growth, protects margin, and ensures every commercial moment is planned, executed, and optimised.
The Trade Manager works cross-functionally across the business and leads one direct report. Combining strategy with hands-on execution, the role requires strong commercial instinct, a proactive trade mindset, and the ability to influence and align teams. This is a fast-paced, high-growth environment that demands commercial instinct, operational rigour, and the ambition to constantly push the business forward.
 Trade Strategy, Performance &amp; Budgeting<ul><li>
Own and drive ecommerce sales and gross margin targets across all GCC markets; monitor performance closely and react to risks and opportunities quickly.</li><li>
Monitor the full ecommerce funnel &mdash; from on-site behaviour through to operational performance</li><li>
Identifying gaps and putting in place actions to maximise performance across all stages.</li><li>
Own the ecommerce budgeting and forecasting process across all GCC markets, zones, and departments, ensuring cross-functional alignment at every level.</li><li>
Lead the weekly trade meeting, ensuring structured updates, clear actions, and accountability; maintain a consistent commercial rhythm and proactively flag performance issues and opportunities.</li><li>
Stay close to market trends and competitor activity to keep the business reactive and commercially agile.</li></ul>
Promotional &amp; Digital Communications Calendar<ul><li>
Own the promotional calendar end-to-end across all key trading moments, new season drops, and markdown periods, ensuring every moment is commercially planned, aligned, and well executed</li><li>
Drive the digital communications and homepage calendar to ensure commercial relevance and maximum impact across all markets.</li></ul>
Commercial Projects &amp; Innovation<ul><li>
Identify and lead commercial projects and initiatives that drive incremental revenue or strengthen the trade model.</li><li>
Work with digital, tech, and product teams to identify and deliver site improvements with a clear commercial impact.</li></ul>
Cross-Functional Collaboration &amp; Team<ul><li>
Embed a strong trade mindset across the wider ecommerce function &mdash; ensuring every team understands the commercial priorities, is focused on performance, and contributes proactively to driving the business forward.</li><li>
Build strong relationships across functions, driving alignment and shared ownership of commercial outcomes.</li><li>
Manage and develop one direct report, fostering commercial thinking and ownership of trade initiatives.</li></ul>
What you&rsquo;ll need to succeed
 <ul><li>7+ years of ecommerce experience with direct ownership of trade performance, budgets, and commercial results.</li><li>
Background in retail, ideally in a multi-branded or premium environment, with a strong understanding of the product, customer, and commercial dynamics that come with it.</li><li>
Strong financial acumen &mdash; comfortable with P&amp;L, forecasting, and margin management.</li><li>
Highly analytical with the ability to translate data into clear commercial decisions and actions.</li><li>
Commercially driven and action-oriented &mdash; equally comfortable at a strategic level and in the day-to-day detail.</li><li>
Strong relationship-builder, able to earn trust quickly across functions and levels, and maintain effective collaboration in a fast-moving environment.</li><li>
Confident influencer &mdash; able to drive alignment, challenge constructively, and move teams to action</li><li>
Comfortable operating at pace in a high-growth, multibrand environment.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
Using GenAI in Your Application Process
To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Ecommerce Trade Manager - Level Shoes

Big Ticket

<div>Company Overview

Since 1992, Big Ticket LLC has been offering huge cash prizes and dream cars, creating unforgettable experiences for our customers. Our monthly guaranteed draws give participants the chance to win massive cash prizes, luxury cars, and more, with millions of dirhams awarded to lucky winners every month.

At Big Ticket, we're more than just a raffle; we create moments of hope, joy, and excitement for people around the world. With a mission to turn dreams into reality through exciting games and entertainment and make every draw an event to remember.

Purpose and Objectives for the Role

The Ecommerce Channels Manager will lead the commercial development and execution of Big Ticket's Ecommerce channels strategy and plans, across web and app(s) (including app launch).

Overall Responsibilities
<ul>
<li>Define Ecommerce channel strategies and annual plans, ensuring delivery against agreed commercial targets, customer engagement KPIs, and budget.
<ul><li>Responsible for sales conversion on web and app and delivery of sales targets. Practically this means working with the marketing team to ensure we are capturing the demand they create</li>
<li>Developing a suite of changes, overtime, increasing the conversion effectiveness of the channels</li>
<li>Alongside the other channels, align on targets and support them to deliver on their overall accountability for total sales targets.</li>
<li>Support Marketing/CRM to define and execute their plans on the channels as necessary</li>
<li>Work continuously with other channel managers, strategy and marketing to produce integrated strategies, plans and operational activities that maximise the potential of the channels as a whole to acquire, reactivate and retain players and adopt a lifecycle approach to player management.</li>
</ul></li><li>Act as requirement owner for Big Ticket's ecommerce channels (app and web), shaping the roadmap and prioritising initiatives in collaboration with internal teams and business stakeholders to ensure. alignment with strategic objectives.</li>
<li>Ensure all digital initiatives are delivered in alignment with the organization's project management framework.</li>
<li>Lead the optimisation of UI/UX customer journeys to reduce friction, enable conversion-focused interactions, drive sales uplift, and ensure changes are rigorously QA'd and validated against performance metrics.</li>
<li>Monitor the performance of the channels via behavioural analysis and quickly flag if remedial actions are needed that are inhibiting sales/players.</li>
<li>Conduct holistic channel performance reviews (working with insight and marketing); identify improvements; and taking inputs from across the business (esp Customer Services) - define, agree, update and maintain a resulting 'incremental change Growth/CX test and change roadmap' to drive continuous improvement in CX</li>
<li>Working independently or in tandem with other functions; define, develop and launch major enhancements to the channels experience or new propositions that will appeal to core players or help to attract currently disengaged ones (e.g. app, new payment options, playing together propositions, rewards).</li>
<li>Support the definition of the app experience and proposition. Be the business owner for the launch, understand it's impact and work with marketing to develop the plans that follow to drive adoption.</li>
</ul>
Skills Required
<ul>
<li>Demonstrable track record of driving commercial performance improvement and customer satisfaction in B2C Ecommerce channels to market roles.</li>
<li>Experience in the gaming sector is an advantage.</li>
<li>Deep technical understanding of UX/UI, CX, MVT, Web Analytics &amp; Reporting, SEO, Digital Transformation methodologies and practices (e.g Agile development, Requirements Definition, UAT, Design tools etc etc)</li>
<li>Commercial and analytical mindset, able to identify issues and opportunities from behavioural analysis and other forms of insight/data to independently define recommended courses of action as a result.</li>
<li>Able to translate wider business and consumer strategy to action and propose strategy/initiatives for E-Commerce.</li>
<li>Good working knowledge of all forms of digital marketing &ndash; On and Offsite CRM, Organic, Paid etc in order to be able to align Ecommerce channels and the marketing to optimize conversion and lifetime value of customers.</li>
<li>Creative thinker with analytical rigour and a test-and-learn mindset.</li>
<li>Comfortable in fast-paced, digital-first environments with shifting priorities.</li>
<li>Excellent project management skills with the ability to manage multiple initiatives simultaneously.</li>
<li>Strong collaboration and stakeholder engagement skills across cross-functional teams.</li>
</ul>
Qualifications Required
<ul>
<li>Bachelor's degree in Marketing, Digital Business, Communications, or related field.</li>
<li>Additional certifications in Ecommerce related fields, e.g CRO, CRM, Martech, or Agile Product Ownership are a plus.</li></ul></div>

Ecommerce Channels Manager (8 month maternity cover)

Salt

<div>
 
 
 Project Manager: Ecommerce Operations
 
 
 
 This is an on-site role in Dubai
 
 
 Salary is up to 7,000 AED/month
 
 
 
 
 
 As the company scales across existing and new countries, Ecommerce Operations is evolving to support increasingly complex logistics, fulfillment, payments, marketplaces and operational launches.
 
 
 
 
 
 As Project Manager: Ecommerce Operations, this role will own the management and execution of critical ecommerce operational projects across logistics, marketplaces, payments, country launches and operational scalability initiatives.
 
 
 
 
 
 The expectation is high ownership, urgency, follow-through and strong execution. The ideal candidate is an excellent communicator and collaborator who proactively drives projects forward, removes blockers quickly, escalates risks early and ensures launches happen successfully and scale operationally.
 
 
 
 
 
 
 Core Responsibilities &amp; Weightages
 
 
 
 
 1. Ecommerce Operations Project Management &mdash; 30%
 
 
 
 Own end-to-end management and execution of critical Ecommerce Operations projects.
 
 
 
 
 
 Responsibilities include:
 
 <ul>
 <li>
 Managing multiple ecommerce operational projects simultaneously
 </li>
 <li>
 Creating clear timelines, owners, milestones and execution plans
 </li>
 <li>
 Coordinating cross-functional stakeholders across Ecommerce, Product, Engineering, Finance, Supply Chain, Customer Support and external partners
 </li>
 <li>
 Following up consistently to maintain execution momentum
 </li>
 <li>
 Identifying blockers, risks and dependencies early
 </li>
 <li>
 Escalating issues clearly and constructively
 </li>
 <li>
 Ensuring projects launch operationally stable and scalable
 </li>
 <li>
 Driving post-launch stabilization, reporting and optimization
 </li>
 <li>
 Using project management tools effectively; prior Basecamp experience is a definite plus
 </li>
 </ul>
 
 
 
 
 The expectation is excellent ownership, communication, urgency and execution discipline.
 
 
 
 
 
 
 2. Logistics, Fulfillment &amp; Delivery Operations &mdash; 25%
 
 
 
 Support logistics and fulfillment transformation initiatives across existing and new markets.
 
 
 
 
 
 Responsibilities include:
 
 <ul>
 <li>
 Managing logistics partner evaluation, onboarding and transition projects
 </li>
 <li>
 Supporting forward fulfillment, reverse fulfillment and COD operational readiness
 </li>
 <li>
 Coordinating delivery capability improvements, including faster delivery propositions where relevant
 </li>
 <li>
 Working with logistics technology platforms and delivery partners on implementation
 </li>
 <li>
 Monitoring delivery SLAs, fulfillment performance and operational stability
 </li>
 <li>
 Coordinating issue resolution across logistics, warehouse and customer support teams
 </li>
 <li>
 Driving continuous improvements in delivery experience, cost and reliability
 </li>
 </ul>
 
 
 
 
 The expectation is scalable, reliable and commercially sensible ecommerce logistics execution.
 
 
 
 
 
 
 3. Marketplace &amp; New Channel Operations &mdash; 15%
 
 
 
 Own operational execution for marketplace, partner channel and new market launch initiatives.
 
 
 
 
 
 Responsibilities include:
 
 <ul>
 <li>
 Managing operational readiness for new ecommerce channels and partner integrations
 </li>
 <li>
 Coordinating catalog, pricing, inventory, fulfillment and customer experience workflows
 </li>
 <li>
 Aligning internal stakeholders and external partners ahead of launch
 </li>
 <li>
 Supporting launch governance, testing, issue resolution and operational stabilization
 </li>
 <li>
 Monitoring operational performance post-launch and driving improvements
 </li>
 <li>
 Ensuring new channels are operationally scalable and commercially viable
 </li>
 </ul>
 
 
 
 
 The expectation is smooth launches, strong partner coordination and disciplined post-launch execution.
 
 
 
 
 
 
 4. Commercial Operations &amp; Catalog Expansion Support &mdash; 15%
 
 
 
 Support operational execution for strategic commercial initiatives and catalog growth programs.
 
 
 
 
 
 Responsibilities include:
 
 <ul>
 <li>
 Coordinating operational readiness for large-scale catalog expansion initiatives
 </li>
 <li>
 Working with Brand Portfolio Managers, Supply Chain, Warehouse and Ecommerce teams
 </li>
 <li>
 Supporting stock readiness, pricing, promotions and operational workflows
 </li>
 <li>
 Tracking execution progress, issues and dependencies
 </li>
 <li>
 Ensuring catalog growth initiatives are operationally scalable
 </li>
 <li>
 Identifying process improvements and automation opportunities
 </li>
 </ul>
 
 
 
 
 The expectation is strong operational support for growth initiatives without creating unnecessary manual complexity.
 
 
 
 
 
 
 5. Payments &amp; PSP Operations &mdash; 10%
 
 
 
 Own payment partner evaluation, implementation coordination and operational management.
 
 
 
 
 
 Responsibilities include:
 
 <ul>
 <li>
 Researching and evaluating leading payment service providers
 </li>
 <li>
 Managing proposal collection, commercial comparisons and recommendation documents
 </li>
 <li>
 Coordinating approvals, implementation planning and launch readiness
 </li>
 <li>
 Working closely with Finance, Product, Engineering and external PSP partners
 </li>
 <li>
 Monitoring payment performance, cost, reliability and operational issues post-launch
 </li>
 <li>
 Managing ongoing PSP relationships and optimization opportunities
 </li>
 </ul>
 
 
 
 
 The expectation is commercially sharp and operationally reliable payment execution.
 
 
 
 
 
 
 6. Reporting, Visibility &amp; Process Improvement &mdash; 5%
 
 
 
 Drive operational visibility, reporting and continuous improvement.
 
 
 
 
 
 Responsibilities include:
 
 <ul>
 <li>
 Maintaining clear project trackers, dashboards and status updates
 </li>
 <li>
 Providing concise stakeholder visibility on progress, blockers and risks
 </li>
 <li>
 Identifying recurring operational inefficiencies proactively
 </li>
 <li>
 Supporting SOP creation, process improvement and automation initiatives
 </li>
 <li>
 Reducing manual dependency and improving operational scalability
 </li>
 </ul>
 
 
 
 
 The expectation is operational clarity, transparency and continuous improvement.
 
 
 
 
 
 
 Success Profile
 
 
 
 The ideal candidate:
 
 <ul>
 <li>
 Has strong ecommerce operations and project management experience
 </li>
 <li>
 Is proactive, organized and execution driven
 </li>
 <li>
 Communicates clearly and collaborates well across teams
 </li>
 <li>
 Pushes projects forward without constant supervision
 </li>
 <li>
 Has strong urgency, follow-through and attention to detail
 </li>
 <li>
 Can manage multiple high-pressure projects simultaneously
 </li>
 <li>
 Escalates issues early instead of hiding problems
 </li>
 <li>
 Understands ecommerce operations, logistics, marketplaces, payments and partner management
 </li>
 <li>
 Is comfortable working with senior stakeholders and external partners
 </li>
 <li>
 Uses project management tools well; prior Basecamp experience is a definite plus
 </li>
 <li>
 Thrives in fast-moving environments
 </li>
 </ul>
 
 
 
 
 
 Preferred Background
 
 
 <ul>
 <li>
 Ecommerce operations experience
 </li>
 <li>
 Logistics, fulfillment or marketplace project experience
 </li>
 <li>
 COD, PSP or payment operations experience
 </li>
 <li>
 GCC ecommerce experience preferred
 </li>
 <li>
 Shopify ecosystem familiarity preferred
 </li>
 <li>
 Strong reporting, documentation and stakeholder coordination skills
 </li>
 </ul>
 
 
</div>

Project Manager - Ecommerce Operations

Pinch A Penny

<div>*This is an On-site role in Clearwater, FL*
Location: Pinch A Penny Administration; 6385 150th Ave N. Clearwater, FL 33760
You want Benefits? You&rsquo;ve got it! Our generous benefits package includes:<ul><li>
Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs</li><li>
401 (k) with generous company match</li><li>
Eligible for Paid Time Off and 8 paid holidays (NOTE: PTO increases with tenure!)</li><li>
100% employer paid Life Insurance and Long-Term Disability Insurance</li><li>
Paid Parental Leave</li><li>
Fully Funded Tuition Education Programs</li><li>
Employee Stock Purchase Plan</li><li>
Excellent career advancement and training opportunities to support your career growth</li><li>
Employee Discounts and much more!</li></ul>
What to Expect?
The Ecommerce Marketing Manager is responsible for website performance and optimization, driving online traffic, conversion and revenue while supporting our franchise network. This role blends hands-on digital execution with strategic leadership&mdash;overseeing website experience, ecommerce merchandising, paid media, and lifecycle marketing to deliver measurable growth.
On a daily basis our E-commerce Marketing Manager:<ul><li>
Website &amp; Ecommerce Management<ul><li>
Own day-to-day management and optimization of PinchAPenny.com, ensuring a best-in-class, conversion-focused user experience.</li><li>
Partner with internal teams and external developers to manage site enhancements, UX/UI improvements, feature releases, and technical roadmaps.</li><li>
Manage ecommerce merchandising, product taxonomy, content, promotions, and on-site SEO.</li><li>
Monitor site performance (speed, uptime, accessibility) and ensure ADA and security best practices.</li></ul></li><li>
Digital Marketing &amp; Demand Generation<ul><li>
Plan, execute, and optimize paid media programs (search, google shopping, Pmax, programmatic, social, display, retargeting) to drive profitable website sales.</li><li>
Develop email lifecycle marketing including acquisition, onboarding, promotional, and retention campaigns.</li><li>
Collaborate with creative to ensure consistent messaging and compelling digital experiences.</li><li>
Leverage personalization, A/B testing, and CRO best practices to improve conversion rate and average order value.</li></ul></li><li>
Analytics &amp; Performance<ul><li>
Track and report on ecommerce KPIs including traffic, conversion, revenue, ROAS, and LTV.</li><li>
Tracks campaign analytics and translates data into actionable insights that will help optimize campaign performance and create more effective campaigns in the future
</li><li>Prepares reports on campaign performance, behavior trends, or online traffic metrics and presents them to the rest of the team and senior leadership
</li><li>Use analytics tools (GA4, heat mapping, dashboards) to generate insights and inform decisions.</li><li>
Forecast performance and manage budgets to hit revenue and ROI targets.</li></ul></li><li>
Cross-Functional Collaboration<ul><li>
Support omnichannel initiatives including campaign &amp; promotional support, BOPIS &amp; in store pick-up.</li><li>
Work closely with merchandising, IT, and customer service teams to ensure ability to support ecommerce plans</li><li>
Other job-related duties as assigned
</li></ul></li></ul>What You Will Need:<ul><li>
Bachelor&rsquo;s degree in Business Administration, Digital Marketing or similar discipline preferred</li><li>
5+ years of experience in ecommerce or digital marketing, preferably in retail or franchised environments.</li><li>
Digital Marketing Certifications and experience preferred</li><li>
Strong technical understanding of web design and development (CMS platforms, ecommerce platforms, HTML/CSS basics, integrations).</li><li>
Hands-on experience managing paid media and email marketing programs.</li><li>
Proven success driving ecommerce revenue growth and conversion optimization.</li><li>
Strong SEO, SEM and content marketing experience, including researching, planning and executing organic search campaigns
</li><li>Advanced analytical skills with experience using GA4 and marketing performance dashboards.</li><li>
Demonstrated experience with lead generation campaigns leveraging SEO, SEM, social (integrated digital media) and conversion rate optimization (CRO) tactics
</li><li>Ability to work in a fast-paced and dynamic working environment, supporting new products by a proven large-scale media property
</li><li>Ability to demonstrate analytical skills, technical knowledge, and attention to detail
</li><li>Franchise experience a plus</li></ul>
Looking to work for the best in the industry? 
Since opening its first store in 1975, Pinch A Penny, A POOLCORP Company, has become the largest franchised retail pool, patio and spa company. This first store evolved into a full-time, full-service retail pool supply store offering everything needed to operate and enjoy a swimming pool or spa. With our rapid growth we have been able to hire over 300 employees from Marketing directors, sales associates to machine operators and maintenance mechanics. We are proud to serve our community and be an employer of choice. We believe in recognizing our employees for their hard work and encourage work-life balance.
Why join PINCH A PENNY? 
Pinch A Penny, a POOLCORP Company is the premier destination for all your swimming pool and backyard needs. With over 300 stores and expanding, we are the nation's largest swimming pool retail, service, and repair franchise. Our relentless dedication to excellence drives us to bring people together through the joy of pools, spas, and the backyard experience. Join us on this exciting journey as we continue to grow, innovate, and set new standards in the swimming pool industry.
Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.
All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized.
POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer &ndash; By Choice. The Company understands, respects, and values diversity &ndash; unique styles, experiences, identities, ideas, and opinions &ndash; while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.</div>

Digital Marketing Manager, Pinch-A-Penny

Accutree Consulting

Hiring: HR Manager &ndash; E-commerce | Dubai (DIP)<ul><li>We are hiring for our E-commerce client in Dubai Investment Park (DIP).</li><li>Male candidates preferred due to the nature of the role</li><li>Immediate joiners preferred 5&ndash;10 years of UAE HR experience required</li><li>E-commerce industry HR experience is a MUST</li><li>Strong understanding of UAE Labour Law &amp; HR Operations</li></ul>Key responsibilities include:✅ Managing warehouse staff &amp; drivers✅ Maintaining smooth end-to-end HR operations✅ Employee engagement &amp; workforce motivation✅ HR policies, compliance &amp; people managementLocation: DIP, DubaiWork Schedule: 6 days a weekSalary: Up to AED 15,000 + benefitsPay: AED13,000.00 - AED15,000.00 per monthApplication Question(s):<ul><li>Can you join immediately?</li></ul>Experience:<ul><li>HR Ecommerce: 4 years (Required)</li></ul>Work Location: In person

HR Manager (E-commerce)

<div>
 
 
 Role: Team Lead: Ecommerce Operations &ndash; Internal Marketplace
 
 
 
 This is an on-site role in Dubai
 
 
 Salary: Up to 10,000 AED
 
 
 
 
 
 As the company significantly expands its Internal Marketplace and consignment business across UAE, Bahrain, Kuwait and Oman, the Ecommerce Operations function is evolving to support increased operational complexity, vendor coordination and marketplace scalability.
 
 
 
 
 
 As Team Lead: Ecommerce Operations &ndash; Internal Marketplace, you will support operational continuity, vendor coordination, customer support liaison activities, payment tracking workflows and operational governance across Internal Marketplace operations.
 
 
 
 
 
 You will work closely with Brand Portfolio Managers, vendors, Finance, warehouse teams and Customer Support to help ensure smooth and scalable marketplace operations across all supported channels.
 
 
 
 
 
 
 Core Responsibilities &amp; Weightages
 
 
 
 
 1. Vendor Operations, Coordination &amp; Marketplace Support &mdash; 25%
 
 
 
 Support operational coordination activities across Internal Marketplace vendors and marketplaces operations.
 
 
 
 
 
 Responsibilities include:
 
 <ul>
 <li>
 Vendor communication and follow-up
 </li>
 <li>
 Supporting vendor onboarding coordination
 </li>
 <li>
 Coordinating stock and pricing updates
 </li>
 <li>
 Supporting promotion execution coordination
 </li>
 <li>
 Monitoring vendor operational responsiveness
 </li>
 <li>
 Supporting operational readiness for newly onboarded vendors
 </li>
 <li>
 Coordinating packaging material requirements where required
 </li>
 <li>
 Escalating recurring vendor operational issues proactively
 </li>
 </ul>
 
 
 
 
 The expectation is smooth vendor coordination and operational readiness across marketplace operations.
 
 
 
 
 
 
 2. Customer Support Liaison Management &mdash; 20%
 
 
 
 Serve as the primary ecommerce operations liaison between Ecommerce and Customer Support operations.
 
 
 
 
 
 Responsibilities include:
 
 <ul>
 <li>
 Coordinating customer support escalations
 </li>
 <li>
 Managing operational communication with the Customer Support team
 </li>
 <li>
 Monitoring marketplace-related customer complaints
 </li>
 <li>
 Supporting resolution of operational issues impacting customers
 </li>
 <li>
 Tracking recurring operational issues and escalation trends
 </li>
 <li>
 Coordinating with internal stakeholders to resolve escalations efficiently
 </li>
 <li>
 Supporting operational improvements related to customer experience
 </li>
 </ul>
 
 
 
 
 The expectation is proactive coordination and timely operational resolution support.
 
 
 
 
 
 
 3. Vendor Payment &amp; Invoice Management &mdash; 20%
 
 
 
 Own operational coordination and tracking of vendor invoice processing and payment workflows.
 
 
 
 
 
 Responsibilities include:
 
 <ul>
 <li>
 Maintaining a centralized vendor invoice tracker
 </li>
 <li>
 Tracking invoice submissions and approvals
 </li>
 <li>
 Coordinating with Finance on payment processing
 </li>
 <li>
 Monitoring vendor payment SLAs
 </li>
 <li>
 Following up on pending or delayed payments
 </li>
 <li>
 Maintaining invoice documentation accuracy
 </li>
 <li>
 Monitoring vendor payment ageing visibility
 </li>
 <li>
 Escalating payment-related operational risks proactively
 </li>
 </ul>
 
 
 
 
 The expectation is operational accuracy, transparency and timely vendor payment coordination.
 
 
 
 
 
 
 4. Marketplace Reporting &amp; Operational Monitoring &mdash; 10%
 
 
 
 Support operational reporting and marketplace monitoring activities.
 
 
 
 
 
 Responsibilities include:
 
 <ul>
 <li>
 Marketplace operational reporting
 </li>
 <li>
 Sales and order trend monitoring
 </li>
 <li>
 Vendor operational monitoring
 </li>
 <li>
 Delivery and fulfillment monitoring
 </li>
 <li>
 Operational issue tracking and reporting
 </li>
 <li>
 Returns and refunds operational reporting
 </li>
 <li>
 Supporting operational reconciliations where required
 </li>
 </ul>
 
 
 
 
 The expectation is accurate, timely and actionable operational visibility.
 
 
 
 
 
 
 5. Returns, Refunds &amp; Escalation Coordination &mdash; 10%
 
 
 
 Support operational coordination of returns, refunds and customer escalation workflows.
 
 
 
 
 
 Responsibilities include:
 
 <ul>
 <li>
 Coordinating RMA and replacement cases
 </li>
 <li>
 Supporting vendor coordination for return cases
 </li>
 <li>
 Supporting refund follow-ups
 </li>
 <li>
 Monitoring return cycle timelines
 </li>
 <li>
 Escalating delayed or problematic cases
 </li>
 <li>
 Supporting operational resolution coordination with Customer Support and vendors
 </li>
 </ul>
 
 
 
 
 The expectation is efficient operational coordination and timely escalation handling.
 
 
 
 
 
 
 6. Operational Continuity &amp; Team Support &mdash; 10%
 
 
 
 Support operational continuity across Internal Marketplace operations.
 
 
 
 
 
 Responsibilities include:
 
 <ul>
 <li>
 Supporting management operational execution activities where required
 </li>
 <li>
 Providing operational backup coverage during leave periods
 </li>
 <li>
 Supporting operational workload balancing during peak periods
 </li>
 <li>
 Coordinating with stakeholders to maintain operational continuity
 </li>
 <li>
 Supporting smooth day-to-day marketplace operational execution
 </li>
 </ul>
 
 
 
 
 The expectation is flexibility, collaboration and operational reliability.
 
 
 
 
 
 
 7. Operational Improvement &amp; Platform Migration Support &mdash; 5%
 
 
 
 Support Internal Marketplace operational improvement and platform transition initiatives.
 
 
 
 
 
 Responsibilities include:
 
 <ul>
 <li>
 Supporting migration from Webkul to the new marketplace platform
 </li>
 <li>
 Identifying repetitive manual operational tasks
 </li>
 <li>
 Supporting SOP improvements
 </li>
 <li>
 Supporting operational automation initiatives
 </li>
 <li>
 Supporting marketplace operational scalability improvements
 </li>
 </ul>
 
 
</div>

Team Lead - Ecommerce Operations

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