ecommerce manager

HIPPEAS

<p>Company Overview</p><p>Hippeas&#8239;is a fast-growing, plant-based snack brand on a mission to change snacking for the better. Known for our delicious chickpea-based snacks, including puffs and chips, we are passionate about delivering tasty, nutritious, and sustainable products to consumers around the globe. At&#8239;Hippeas, we believe in spreading good vibes, and we are looking for dynamic, driven individuals who share our commitment to innovation, collaboration, and creating a positive impact.&#8239;</p><p>Position Summary</p><p>We are seeking an Ecommerce Brand Manager with deep expertise in Amazon management and retail media strategy. This role will be a key driver of Hippeas&rsquo; digital growth, owning strategy, execution, and performance across Amazon, Instacart, Walmart.com, Target.com, and other ecommerce partners. You will lead retail media planning, optimize PDP content, manage channel operations, partner cross-functionally, and uncover insights that accelerate revenue growth.</p><p>Key Responsibilities</p><p>Ecommerce Channel Growth</p><ul><li>Manage the full Amazon business, including forecasting inputs, operational troubleshooting, promotional planning, and Vendor Central management.</li><li>Partner with supply chain and finance to improve profitability, minimize chargebacks, and maintain healthy inventory positions.</li><li>Lead PDP optimization including SEO-rich copy, image stacks, A+ content, and ongoing conversion-rate enhancements.</li><li>Manage relationships and growth initiatives with pure-play partners, including Thrive Market and HungryRoot.</li><li>Identify, evaluate, and open new ecommerce accounts that align with brand goals.</li></ul><p>Retail Media &amp; Performance Marketing</p><ul><li>Lead full-funnel retail media strategy across platforms including Amazon Ads (Sponsored Ads + DSP), Instacart Ads, Walmart Connect, and Roundel.</li><li>Develop annual media plans, manage budgets, and optimize spend to improve ROAS, TACoS, share of voice, and new-to-brand acquisition.</li><li>Partner with agencies and platforms on campaign execution and analytics.</li></ul><p>Creative Development &amp; Innovation</p><ul><li>Partner with creative teams to develop breakthrough digital content, hero imagery, and platform-specific storytelling.</li><li>Lead A/B and multivariate testing to optimize PDP performance across retailers.</li><li>Ensure consistency of brand voice and identity across all digital touchpoints.</li><li>Lead the digital go-to-market strategy for innovation launches, including messaging, PDP builds, content development, and media planning.</li><li>Partner with marketing, operations, and sales teams to ensure flawless execution across ecommerce channels.</li></ul><p>Analytics &amp; Optimization</p><ul><li>Monitor and report on KPIs such as ROAS, TACoS, SOV, conversion rate, CTR, repeat rate, and profitability.</li><li>Synthesize insights from Amazon Brand Analytics, retail media dashboards, and syndicated data (IRI/Nielsen) to inform strategy.</li><li>Identify trends, uncover growth opportunities, and translate findings into actionable recommendations.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Sales, Operations, Finance, Marketing, and external agencies to align digital strategies with broader business goals.</li><li>Communicate performance insights, risks, and opportunities to stakeholders.</li><li>Own ecommerce media and marketing budgets, ensuring accurate planning, efficient spend, and maximum ROI.</li></ul><p>Qualifications &amp; Attributes</p><ul><li>Bachelor&rsquo;s degree in business, marketing, or related field.</li><li>3+ years of experience in ecommerce or brand management within CPG.</li><li>2+ years of direct Amazon management experience with hands-on expertise in Vendor Central, AMS/Sponsored Ads, and content management.</li><li>Experience with syndicated data tools (IRI, Nielsen) and ecommerce analytics platforms (e.g., Profitero, Stackline, or similar).</li><li>Strong quantitative skills with proficiency in Excel and PowerPoint; experience with trade management tools a plus.</li><li>Proven ability to manage budgets, trade spend, promotions, and complex cross-functional projects.</li><li>Highly organized, with the ability to operate in ambiguity, prioritize effectively, and thrive in an entrepreneurial environment.</li><li>Current knowledge on platform changes, emerging tools, and best practices in the retail media and ecommerce landscape.</li><li>Some travel may be required.</li></ul><p>Measures of Success</p><ul><li>Amazon revenue growth and category share expansion</li><li>Improvement in key PDP conversion metrics and Share of Voice</li><li>Retail media efficiency (ROAS, TACoS) and budget stewardship</li><li>Successful and timely execution of innovation launches</li><li>Forecast accuracy and operational stability</li></ul><p>Equal Opportunity Statement</p><p>Hippeas is an equal opportunity employer committed to building a diverse and inclusive team. If you're passionate about fueling the growth of a trailblazing brand and making a positive impact, we&rsquo;d love to hear from you!</p><p>Job Type: Full-time</p><p>Pay: $100,000.00 - $110,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in New York, NY 10036</p>

Ecommerce Manager

PATTERN

<div><div><div>Pattern is a leading eCommerce accelerator with offices across the globe offering outsourced marketplace and ecommerce management services for brands worldwide. The Pattern Ecommerce Acceleration Platform leverages AI-powered technology, industry expertise, and global distribution, logistics, and fulfilment services to help quality brands scale profitably on their own websites and through hundreds of marketplaces. Pattern works with some of the most recognized brands such as Thorne, Naturelo, Marshall, Nutricost, MegaFood, TIGI, Hair Burst and Sage and it ranks among the top 5 Amazon sellers globally.</div><div></div><div><br>
Pattern is expanding and we are looking for an experienced Ecommerce expert to join our MENA Team in Dubai to support the scaling of the business by driving the performance of the brands we represent on Amazon and other Marketplaces.</div><div></div><div><br>
You will own the relationship and financial performance of a portfolio of global brands managing their performance across marketplaces here in MENA. You will support the Associate Director of eCommercewith defining and implementing the E2E growth and profitability plan for your portfolio of brands by working cross-functionally with Operations, Content, Advertising, Creative, Merchandising and Finance. You will also lead cross-functional projects to implement processes to scale the organisation in MENA. You will be a strategic and commercial ecommerce professional who can engage partners and internal stakeholders towards a common goal. You will have a growth mindset and love navigating the challenges of working in fast changing landscapes.</div></div>
<div><div><h3 class="jobSectionHeader"><b>The core responsibilities of the eCommerce Manager reflect the following</b></h3><ul><li><ul><li>
Drive revenue growth on marketplaces across MENA through a data-driven approach across a portfolio of brands through B2B and D2C marketplaces.
</li><li>Ensure that a clear activity plan is in place to achieve and surpass the budget targets, including promotional planning, seasonal phasing, NPD launches, advertising campaigns etc.</li><li>
Define the strategy and joint business plan with our brands to create mutually beneficial sales and marketing plans which grow market share.</li><li>
Represent your brands brilliantly across Marketplaces through best-in-class product content, including but not limited to images, enhanced content, keyword SEO, local language translation, advertising campaigns etc.</li><li>
Conduct analysis of brands performance using multiple data sources and tools on a regular basis to ensure that performance is continuously optimised across all touch points.</li><li>
Manage inventory, working alongside our merchandisers to maintain a healthy pipeline</li><li>
.Establish and maintain relationships with appropriate client partners, providing day-to-day contact on project status and changes.</li><li>
Have a passion for continuous improvement and building and automating processes.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>What will I need to thrive in this role?&#65279;</b></h3><ul><li><ul><li>
Demonstrated success in managing an ecommerce business</li><li>
2-5 years experience in an ecommerce role</li><li>
Strong academic background (2:1 or above)</li><li>
Previous experience managing and growing 3P business on Marketplaces (Amazon and Noon)</li><li>
Creative thinker and problem solver</li><li>
Highly organized and disciplined</li><li>
Willing to be nimble and adaptable to change</li><li>
Able to work under pressure and manage workloads effectively</li></ul></li></ul></div></div>
<div><div><b>We are looking for individuals who are:</b></div><div></div><div><b><br>
Game Changers</b>- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern&rsquo;s processes and outcomes.</div><div><b>
Data Fanatics</b>- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.</div><div><b>
Partner Obsessed</b>- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner&rsquo;s expectations and delivers results that exceed them, prioritises the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.</div><div><b>
Team of Doers</b>- Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

eCommerce Manager

expertsme

<div><p>Responsible for online marketing spend, execution and optimization of online marketing budgets and online marketing campaigns, whether paid, or unpaid, through online or offline channels, is responsible for web advertising technologies and overall web advertising information architecture. Experience and profile requirements:</p>
<ul><li>5-10 years in eCommerce management and digital marketing, with focus on customer and lead acquisition, across retail verticals.
</li></ul><ul><li>Has managed ecommerce website acquisition for at least 5 years, with direct acquisition budget responsibilities.
</li></ul><ul><li>Ideal candidate comes from an online hyper growth business based in digitally matured local markets.
</li></ul><ul><li>In-depth knowledge of digital advertising tools and advertising technology landscape such as digital media buying platforms, advertising optimization platform, ad servers technology ad networks mobile advertising solutions, social advertising tools is required.
</li></ul><ul><li>High level of proficiency on PPC (and other forms of SEA) including real-time biding techniques, keyword generation techniques, SEO, social marketing (e.g. YouTube, Instagram, Facebook, or other), re-targeting and display advertising and digital PR, good understanding of offline channels advertising such as print, TV or radio.
</li></ul><ul><li>Professional profile: Numbers driven, has a strong commercial ethos and a &quot;trader's mentality</li></ul>
<p>
Skills and Qualifications:-</p>
<p>
Bachelor's degree in either business or an E-commerce related subject.</p>
<p>
Minimum of 2 years&rsquo; experience in an E-commerce environment is mandatory ( Managing in Fashion &amp; Accessories, retail environment is preferred .</p>
<p>
Familiarity with digital best practices in web implementation is a must.</p>
<p>
Experience in improving website conversion; including a background using and managing advanced interactive technologies will be an advantage.</p>
<p>
Kindly note: We cannot consider applications from professionals who do not hold E Commerce Marketing experience.</p></div>

Dollar Shave Club

<div><p><b>ABOUT DSC:</b></p>
<p>
In 2011, Dollar Shave Club didn't just shake up the shaving aisle&mdash;we reinvented it. A viral video put us on the map, and our direct-to-consumer model challenged an entire industry by making great razors accessible, affordable, and actually fun to buy.</p>
<p>
Since then, we've grown far beyond blades. From grooming to personal care, we've built a lineup of quality essentials designed to make life easier (and smoother), whether you find us online or in stores near you.</p>
<p>
Today, DSC is expanding into new categories and new markets, but our DNA hasn't changed. We're still here to cut the BS, deliver real value, and bring a little humor to the everyday routine.</p>
<p>
So what are you waiting for? Join the Club.</p><br>
<p></p>
<p><b>
ROLE SUMMARY:</b><br>
We are hiring an entrepreneurial and results-driven Senior eCommerce Manager to drive online sales growth and enhance the customer experience for our direct-to-consumer (DTC) eCommerce properties. In this pivotal role, you will lead the execution and optimization of our eCommerce strategies, focusing on site merchandising, customer journey enhancement, and driving key performance indicators. You'll operate with significant autonomy, making data-informed decisions to achieve and exceed revenue targets.</p><p><br>
<b>
RESPONSIBILITIES:</b></p>
<ul>
<li><b>eCommerce Growth &amp; Strategy Execution:</b>
<ul><li>Develop and execute comprehensive eCommerce strategies and tooling to drive online sales growth, enhance customer engagement, and meet revenue targets</li>
<li>Identify market trends, customer preferences, and competitive landscapes to inform strategic decisions and continuously optimize site performance</li>
</ul></li><li><b>Site Merchandising &amp; Optimization:</b>
<ul><li>Own and lead all aspects of digital merchandising, including product presentation, categorization, navigation, and promotional placements to maximize conversion rates and average order value</li>
<li>Team up with product teams and web development agencies, prioritize user experience improvements, conduct A/B testing, and implement new features and enhancements</li>
</ul></li><li><b>Customer Experience Champion:</b>
<ul><li>Deeply understand customer needs and behaviors to create a seamless, intuitive, and engaging online experience</li>
<li>Identify opportunities to optimize the customer journey across various touchpoints, including supporting inbound customer journeys with landing page and product messaging</li>
</ul></li><li><b>Data Analysis &amp; Performance Management:</b>
<ul><li>Utilize Google Analytics (including GA4) and other eCommerce optimization tools to monitor key performance metrics (e.g., online sales revenue, conversion rate, CAC, website traffic, engagement, brand awareness)</li>
<li>Analyze data, identify trends, provide actionable insights, and present regular reports to senior management</li>
</ul></li><li><b>Cross-Functional Collaboration:</b>
<ul><li>Partner closely with Brand, CRM, SEO, Paid Media, IT, Design, and Operations teams to execute integrated eCommerce and digital marketing strategies</li>
<li>Foster strong relationships and ensure operational alignment across departments and with external agencies</li>
</ul></li><li><b>Operational Excellence &amp; Innovation:</b>
<ul><li>Proactively identify, evaluate, and implement new technologies, tools, and processes to improve efficiency and simplify existing operations</li>
<li>Ensure timely updates of site inventory, pricing, and product setup, driving operational planning around seasonal peaks</li>
</ul>
</li></ul><p><b>REQUIREMENTS:</b></p>
<ul>
<li>Bachelor's degree in Marketing, Business Administration, Engineering or a related field</li>
<li>7+ years of proven success in eCommerce management, digital marketing, or related roles, with a demonstrable track record of driving online sales growth and enhancing site experience, preferably in a DTC or retail environment</li>
<li>1-2+ years of deep expertise with Shopify Plus</li>
<li>3+ years of strong proficiency in Google Analytics (GA4) and other eCommerce optimization tools</li>
<li>Exceptional analytical and problem-solving skills, with the ability to interpret complex data, derive clear recommendations, and make data-driven decisions</li>
<li>Proven experience in driving conversion evolution thru site funnel analytics</li>
<li>Strong understanding of digital marketing channels, performance analytics, and A/B testing methodologies</li>
<li>Excellent communication, interpersonal, and cross-team collaboration skills, with the ability to influence stakeholders at all levels</li>
<li>Demonstrated ownership mentality, self-driven with the ability to work independently with minimal supervision, and a proactive approach to execution</li>
<li>Natural curiosity, eagerness to learn, and adaptability in a fast-paced environment</li>
<li>Proven experience managing direct reports and driving team performance, preferred</li>
</ul>
<p><b>NICE-TO-HAVES:</b></p>
<ul>
<li>Background in digital marketing strategy (SEO, Paid Media, CRM)</li>
<li>Knowledge of UX/UI principles for eCommerce</li>
<li>Familiarity with inventory management and order fulfillment</li>
<li>Experience in building or mentoring high-performing teams</li>
<li>Entrepreneurial experience, such as founding or running an online business</li>
</ul>
<p><b>POSITION TYPE:</b><br>
This is a full-time exempt position.<br>
<br>
<b>WORK ENVIRONMENT:</b><br>
This position is hybrid, primarily working out of our HQ in Durham, North Carolina. (Relocation assistance available)</p>
<p><b>
SALARY:</b><br>
$150,000-$165,000 + Bonus</p>
<p><b>
BENEFITS:</b></p>
<ul>
<li>Comprehensive benefit plans with low premium options, including medical, dental and vision coverage, along with supplemental coverage options</li>
<li>Free life insurance, short term disability and long term disability</li>
<li>401(k) plan with a company match of 100% of the first 2%, and 50% of up to an additional 4% with no vesting period</li>
<li>Unlimited vacation and generous sick time</li>
<li>Half day Fridays year-round (subject to business needs)</li>
<li>12 weeks of fully paid parental leave</li>
<li>4 weeks of fully paid disability leave</li>
<li>Free Dollar Shave Club Products</li>
<li>Monthly cell phone and work-from-home stipends</li>
</ul>
<p><b>APPLICATION PROCESS:</b><br>
All applications must be submitted via our Applicant Tracking System, Greenhouse, in order to be considered. Once you submit your application, the recruiting team will review your submission and will reach out if your skill sets and/or qualifications match our needs. If selected, you'll be invited to an initial phone screening interview with a recruiter before meeting with various members of the team. Candidates will be notified if they are not selected for the position. The position will remain open and we'll be accepting applications until the role is filled.</p>
<p></p>
<p>Dollar Shave Club is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identification, national origin, disability, or protected veteran status.<br>
<br>
Reasonable Accommodation: Dollar Shave Club provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: accommodations@dollarshaveclub.com<br>
<br>
Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Dollar Shave Club will be reviewed at the e-mail address supplied.<br>
<br>
Dollar Shave Club will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.<br>
<br>
Thank you for considering a career with Dollar Shave Club</p>
<p>
Privacy Notice for California Job Applicants</p>
<div>
Dollar Shave Club participates in the E-Verify program. Please click the links for more information:</div>
<ul><li>E-Verify Participation</li>
<li>Right to Work</li>
</ul>
<p>#LI-MK1</p></div>

Senior Ecommerce Manager

Shaw's

<div><div><p><b>A Day in the Life:</b></p>
</div>
<div><p>Are you a dynamic and detail-oriented individual with a passion for shopping? We're on the hunt for an Assistant eCommerce Manager to join our awesome team! You'll be the wizard behind our online grocery platform, ensuring our customers have a magical shopping experience. Your mission involves coordinating with various departments, overseeing daily operations, and conjuring up strategies to boost online sales. You'll assist the eCommerce Manager in running the show, address customer inquiries, dive into data to uncover trends, prepare performance reports, and lead a team of in-store shoppers to ensure orders are picked and packed efficiently. Ready to join the adventure? We can't wait to meet you!</p></div><div><br>
</div><p></p><div><p><b>What you bring to the table:</b></p>
<p>You take pride in the work you do, whether big or small.</p>
<p>You agree that food is central to all our lives.</p>
<p>Helping customers and fellow associates gives you energy.</p>
<p>Smiling and making others smile is your favorite.</p>
<p>You are eager, willing, and wanting to learn &amp; grow.</p>
<p>You believe that being a part of your community matters.</p></div><div><br>
</div><p></p><div><p><b>Why you will choose us:</b></p>
</div>
<div><p>Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company&rsquo;s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!</p></div><div><br>
</div><p></p><div><p>We also provide a variety of benefits including:</p>
<p>Diverse and Inclusive work culture</p>
<p>Competitive Wages paid weekly</p>
<p>Flexible work schedules</p>
<p>Associate discounts</p>
<p>Leaders invested in your training, career growth &amp; development.</p>
<p>Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)</p>
<p>Vacation / Paid Time Off-For eligibility requirements please visit myACI Benefits</p></div><div><br>
</div><p></p><div><p><b>Our Values</b></p>
<p>We put people first.</p>
<p>We are customer driven.</p>
<p>We value different perspectives.</p>
<p>We raise the bar.</p>
<p>We act as owners.</p>
<p>We are one team.</p>
<p>We build belonging.</p>
<p>We are committed to a healthy future.</p>
<p>Click to view video:<b> </b>ACI Values</p></div><div><br>
</div><p></p><div><p><i>A copy of the full job description can be made available to you.</i></p>
</div>
<div><div><p><b>Pay Transparency:</b></p><br>
</div><div></div><br>
<div><p>Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis.</p><br>
<p></p><ul><li><b><i>For roles in Washington State:</i></b><i> Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.</i></li></ul></div></div></div>

Assistant eCommerce Manager

Fendi

<div>
 <p>
  <strong>
   E-COMMERCE MANAGER
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Mission
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As E-Commerce Manager, you will be part of the Middle East Region, reporting to the Managing Director ME &amp; WW Omnichannel Director. You will work closely with the Retail functions, being responsible for the following tasks.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic Leadership &amp; Vision:
  </strong>
 </p>
 <p>
  Defining and leading the E-Commerce strategy for the ME zone, including cross-functional team leadership and collaboration. This involves developing the commercial calendar, digital strategies, and website supervision.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Forecasting &amp; Planning:
  </strong>
 </p>
 <p>
  Defining and managing sales forecasts for all ME E-Business activities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Project Management &amp; Innovation:
  </strong>
 </p>
 <p>
  Proposing, coordinating, and rolling out E-Commerce projects (e.g., Ship from Store, NPS) within the zone.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Collaboration &amp; Coordination:
  </strong>
 </p>
 <p>
  Working closely with various departments, including Retail Merchandising, Supply Chain, CRM, and Customer Service, to ensure alignment and effective execution of strategies.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Business Optimization &amp; Monitoring:
  </strong>
 </p>
 <p>
  Monitoring website performance, managing stock strategies, developing online client strategies, and implementing anti-fraud measures to optimize business performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   E-Commerce Development &amp; Launch:
  </strong>
 </p>
 <p>
  Defining and implementing E-Commerce zone launch strategies with zone teams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   E-commerce Operations:
  </strong>
 </p>
 <p>
  Monitoring operations performance, ensuring strong collaboration with warehouse and store to maximize compliance with shipping policy and grant the best client experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Continuous Improvement:
  </strong>
 </p>
 <p>
  Collaborating with Warehouse Team for business strategy application and service improvements. Monitoring NPS (Net Promoter Score) and implementing actions based on feedback.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Profile
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   3-5 years&rsquo; experience in Fashion/Luxury Sale
  </li>
  <li>
   Bachelor&rsquo;s Degree or equivalent is preferred
  </li>
  <li>
   Manages own image standards on a high level
  </li>
  <li>
   Excellent relationships skills
  </li>
  <li>
   Organization, professionalism, self-confidence
  </li>
  <li>
   Strong customer service skills
  </li>
  <li>
   Excel, PPT, Power BI, Akeneo, Sales Force, Algolia.Goal
  </li>
  <li>
   Strong knowledge and/or interest for Fashion/Luxury Industry
  </li>
  <li>
   Fluent English
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Supertech Innovation Labs

<div>
 The E-Commerce Manager will lead webook.com e-commerce business, managing daily operations while driving growth, conversion, and customer satisfaction. This role combines strategic planning with hands-on execution, ensuring smooth operations across all online sales channels and alignment with company objectives.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee and execute all e-commerce activities, ensuring the smooth daily operation of online channels
  </li>
  <li>
   Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms
  </li>
  <li>
   Own the e-commerce strategy, KPIs, and P&amp;L to drive sales and profitability
  </li>
  <li>
   Handle account management of all sales channel partners and vendors
  </li>
  <li>
   Lead workflows for new product setup and listings (strong writing skills in Arabic and English required)
  </li>
  <li>
   Ensure content, pricing, and inventory accuracy across the website and marketplaces
  </li>
  <li>
   Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates
  </li>
  <li>
   Set up initiatives to deliver engaging customer experiences that drive conversions and retention
  </li>
  <li>
   Gather and analyze data from analytics, customer feedback, and competitor research to identify growth opportunities
  </li>
  <li>
   Manage product forecasting to align supply with customer demand
  </li>
  <li>
   Oversee stock delivery accuracy for all new product launches
  </li>
  <li>
   Prepare monthly management reports and conduct ad hoc reporting on sales, stock, and customer service performance
  </li>
  <li>
   Stay updated on e-commerce trends, technologies, and best practices
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Marketing, Business, or related field
  </li>
  <li>
   5-7 years of experience in e-commerce, with at least 2 years in a managerial role
  </li>
  <li>
   Strong analytical, commercial, and leadership skills
  </li>
  <li>
   Proficiency with e-commerce platforms, analytics tools, and performance tracking
  </li>
  <li>
   Excellent written and verbal communication skills in both Arabic and English
  </li>
 </ul>
</div>


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