ecommerce operations manager

Siwtech Solutions

Job PurposeManage multiple ecommerce stores, handle product listings, oversee orders, support customers, and coordinate with marketing and SEO teams to drive sales growth.Key Responsibilities1. Product Research &amp; Selection<ul><li>Identify trending, high-demand products suitable for online sales.</li><li>Evaluate competitor pricing, margins, and market demand.</li><li>Prepare product sheets with titles, descriptions, images, and videos.</li><li>Source products through suppliers and manage supplier coordination for fulfillment.</li></ul>2. Product Listing &amp; Store Optimization<ul><li>Add new products with accurate descriptions, images, and variations.</li><li>Maintain categories, homepage banners, discount offers, and inventory status.</li><li>Improve product pages for conversion and SEO basics.</li></ul>3. Order Processing &amp; Fulfillment Management<ul><li>Confirm COD orders via WhatsApp or call.</li><li>Coordinate shipments with courier partners.</li><li>Track deliveries, resolve delays, and manage returns.</li><li>Work with suppliers to ensure timely fulfillment and smooth delivery flow.</li></ul>4. Customer Support<ul><li>Respond to messages on WhatsApp, Facebook, TikTok, and email.</li><li>Handle pre-sales and post-sales questions.</li><li>Provide order tracking and issue resolution.</li></ul>5. Coordination With SEO &amp; Marketing<ul><li>Work with SEO specialist to improve ranking and organic traffic.</li><li>Assist Ads Manager with product ideas, content requirements, and landing pages.</li><li>Monitor marketing results and share insights.</li></ul>6. Reporting &amp; Admin<ul><li>Prepare daily/weekly reports on:</li><li>Orders</li><li>Sales</li><li>Best sellers</li><li>Supplier issues</li><li>Inventory and logistics</li><li>Suggest improvements based on analytics.</li></ul>Required Skills &amp; Experience<ul><li>Experience managing Shopify, WooCommerce, or similar platforms.</li><li>Strong understanding of online product research.</li><li>Good knowledge of ecommerce operations and supplier coordination.</li><li>Confident in customer communication (messages + calls).</li><li>Basic Canva skills for product creatives (preferred).</li><li>Familiar with Pakistan&rsquo;s COD couriers (Trax, Leopard, M&amp;P, CallCourier).</li></ul>Soft Skills<ul><li>Organized and detail-oriented</li><li>Fast learner with ownership mindset</li><li>Problem solver</li><li>Able to manage multiple stores simultaneously</li><li>Strong communication and reporting skills</li></ul>Performance KPIs<ul><li>Quality and accuracy of product listings</li><li>Order processing speed</li><li>Customer satisfaction</li><li>Smooth fulfillment coordination</li><li>Increase in sales and repeat orders</li><li>Reduction in order cancellations</li></ul>Monthly Expectations<ul><li>Upload 50&ndash;100 optimized products</li><li>Same-day order confirmation and processing</li><li>Customer response time within 15 minutes (business hours)</li><li>Maintain stable supplier communication</li><li>Continuous improvements in store performance</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>1. Can you explain your experience managing ecommerce stores?</li></ul>Work Location: On the road

Ecommerce Store Operations Manager

Trade2Online Pvt Ltd

We are seeking an experienced Operations Manager to oversee end-to-end operations for our ecommerce apparel brand. The role involves managing order processing, inventory, logistics, quality control, vendor coordination, and ensuring smooth day-to-day functioning of the business.Key Responsibilities1. Order &amp; Fulfillment Management<ul><li>Oversee daily order processing on website.</li><li>Ensure timely packing, dispatch, and delivery of orders.</li><li>Reduce RTO, delays, and logistics issues through proactive monitoring.</li></ul>2. Inventory &amp; Warehouse Management<ul><li>Track stock levels, plan replenishments, and coordinate production.</li><li>Maintain accurate inventory records across SKUs, sizes, and warehouses.</li><li>Implement systematic storage, labelling, and stock rotation processes.</li></ul>4. Logistics Coordination<ul><li>Handle partnerships with couriers, packaging suppliers.</li></ul>5. Quality Control<ul><li>Implement QC processes for garments, printing, and packaging.</li><li>Identify and resolve product defects and customer complaints.</li></ul>6. Operational Efficiency &amp; Reporting<ul><li>Optimize workflows to reduce delays and operational costs.</li><li>Track daily metrics like dispatch rate, TAT, RTO %, and inventory ageing.</li><li>Generate reports for management on performance and improvements.</li></ul>Requirements<ul><li>3&ndash;5 years of experience in ecommerce operations (apparel industry preferred).</li><li>Strong knowledge of order management systems, Shopify/marketplaces, and logistics dashboards.</li><li>Excellent understanding of garment production and QC processes.</li><li>Strong leadership and team management skills.</li><li>Analytical mindset with problem-solving ability.</li><li>Ability to work in a fast-paced, high-volume environment.</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;30,000.00 per monthExperience:<ul><li>Operations management: 5 years (Required)</li></ul>Work Location: In person

Operations Manager - Ecommerce

steadfast group

Job Description &ndash; Ecommerce ExecutiveLocation: Dubai Salary: 4000AED Job Type: Full-timeRole OverviewWe are hiring an Ecommerce Executive to manage daily online store operations, product listings, digital merchandising, and order coordination. The role involves optimising product visibility, improving customer experience, and supporting online sales performance. The ideal candidate should be detail-oriented, analytical, and comfortable working across ecommerce platforms.Key ResponsibilitiesEcommerce Operations<ul><li>Manage product uploads, descriptions, pricing, and inventory updates.</li><li>Ensure accurate categorisation, images, and content quality for all listings.</li><li>Monitor stock levels and coordinate with relevant teams for replenishment.</li><li>Process online orders and ensure smooth fulfilment.</li></ul>Website &amp; Marketplace Management<ul><li>Maintain and update content across ecommerce platforms.</li><li>Track performance metrics such as traffic, conversion rates, and product performance.</li><li>Coordinate promotional activities, discount updates, and campaign execution.</li></ul>Customer Experience &amp; Support<ul><li>Address customer inquiries and escalate issues when needed.</li><li>Monitor customer feedback to enhance store performance.</li></ul>Reporting &amp; Analysis<ul><li>Prepare regular sales and performance reports.</li><li>Analyse data to suggest improvements for growth and optimisation.</li></ul>RequirementsEducation<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Ecommerce, or a related field.</li></ul>Experience<ul><li>3 years of experience in ecommerce operations or online sales.</li><li>Experience with major ecommerce platforms (Shopify, WooCommerce, Magento, or marketplaces).</li></ul>Technical Skills<ul><li>Proficiency in ecommerce dashboards and CMS tools.</li><li>Strong Excel skills and familiarity with analytics tools.</li><li>Basic understanding of SEO principles and digital merchandising.</li></ul>Soft Skills<ul><li>Strong attention to detail and organisational skills.</li><li>Good communication and coordination abilities.</li><li>Ability to manage multiple tasks and deadlines.</li></ul>Working ConditionsWorking Hours: 8&ndash;9 hours per day Working Days: 5 days per week (Alternate half day Saturday) Location Type: Office-basedJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>What was your current / last drawn salary?</li></ul>Experience:<ul><li>UAE ecommerce: 2 years (Required)</li></ul>

E-Commerce Specialist

ITSolution24x7

Location: Gulshan Block 10-A, Karachi Shift Timings: 8:00 PM &ndash; 05:00 AM Job Type: Full-time (On-site)About the RoleRed Feather Tech is seeking a highly skilled Ecommerce Production Manager to lead our arbitrage and marketplace operations across Walmart, Amazon, eBay, TikTok Shop, and Etsy. This role requires a strategic individual with strong expertise in product hunting, marketplace optimization, account handling, and client coordination. You will oversee end-to-end eCommerce operations to boost profitability, ensure store health, and maintain exceptional client satisfaction.Key Responsibilities<ul><li>Lead product hunting initiatives to identify high-margin, fast-moving items using market trends, analytics, and competitive research.</li><li>Manage retail &amp; online arbitrage workflows, ensuring profitable sourcing, pricing, and listing decisions.</li><li>Optimize Walmart Marketplace strategy including listing improvements, promotions, and revenue growth.</li><li>Oversee complete eCommerce lifecycle: sourcing, listing creation, pricing, order processing, and fulfillment.</li><li>Manage and monitor client accounts/stores across Amazon, Walmart, eBay, TikTok Shop &amp; Etsy.</li><li>Maintain store health, performance metrics, and compliance with marketplace policies.</li><li>Conduct client meetings, provide updates, and deliver performance insights.</li><li>Handle customer support, order inquiries, returns, and service resolutions.</li><li>Manage daily WhatsApp Business activity and client communication workflows.</li></ul>Required Skills &amp; Qualifications<ul><li>Expert-level product hunting skills across multiple marketplaces.</li><li>Strong understanding of arbitrage models (retail &amp; online).</li><li>Proven experience managing Amazon, Walmart, eBay, Etsy, and TikTok Shop accounts.</li><li>Ability to create high-converting listings using SEO, keyword research, and data analytics.</li><li>Strong command of order management, fulfillment workflows, and customer support processes.</li><li>Experience with marketplace tools, performance dashboards, and compliance monitoring.</li><li>Excellent communication, coordination, and client-handling skills.</li><li>Strong analytical mindset and problem-solving abilities.</li></ul>Why Join Red Feather Tech?<ul><li>Competitive salary package</li><li>Growth-oriented environment with learning opportunities</li><li>Performance-based bonuses</li><li>Paid time off &amp; health benefits</li><li>Supportive team culture and regular team-building activities</li></ul>Job Type: Full-timePay: Rs180,000.00 - Rs220,000.00 per monthApplication Question(s):<ul><li>What&rsquo;s your earliest possible joining date</li><li>What is your current and expected salary</li><li>Rate your skill level (1&ndash;10) in:</li></ul>Product HuntingListing OptimizationMarketplace Account Management<ul><li>How many years of experience do you have in product hunting for Amazon/Walmart/eBay/Etsy/TikTok?</li><li>Which product research tools have you used (Helium10, Jungle Scout, Keepa, etc.)?</li><li>Our office is located at Gulshan Block 10-A, are you available to work in shift timings 8 pm till 05 am</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Ecommerce Production Manager

Jumbo Group

<div>
 
 
 Summary:
 
 Are you passionate about e-Commerce operations and obsessed with delivering seamless online customer experiences? We are looking for an
 
 Ecommerce Executive
 
 to manage and optimize daily operations across
 
 Jumbo.ae, Amazon, Noon
 
 and other marketplaces.
 
 
 If you thrive in fast-paced online environments and love working with data, technology, and digital platforms, this role is for you.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Manage timely and accurate product listings across Jumbo.ae, Amazon &amp; Noon
 </li>
 <li>
 Maintain high-quality product content, descriptions, and images
 </li>
 <li>
 Monitor marketplace dashboards and drive performance optimization
 </li>
 <li>
 Oversee end-to-end order fulfilment using
 
 Vinculum OMS
 
 </li>
 <li>
 Coordinate with warehouse &amp; logistics for smooth order dispatch
 </li>
 <li>
 Update product pricing, availability, and specifications
 </li>
 <li>
 Track inventory levels to avoid overselling or stockouts
 </li>
 <li>
 Work closely with Customer Service to resolve product/order issues
 </li>
 <li>
 Assist in planning &amp; executing promotions, offers &amp; discounts
 </li>
 <li>
 Ensure accurate categorization for improved discoverability
 </li>
 </ul>
 
 
 
 
 
 What You Bring:
 
 
 <ol>
 <li>
 Ecommerce product listing management
 </li>
 <li>
 Marketplace operations (Amazon &amp; Noon)
 </li>
 <li>
 Magento CMS proficiency
 </li>
 <li>
 Vinculum OMS experience
 </li>
 <li>
 ERP knowledge (D365, SAP)
 </li>
 <li>
 Inventory &amp; stock monitoring
 </li>
 <li>
 Advanced Excel &amp; data analysis skills
 </li>
 <li>
 Product content management
 </li>
 <li>
 Order workflow understanding
 </li>
 <li>
 Strong problem-solving &amp; coordination skills
 </li>
 </ol>
 
 
 
 
 
 Experience &amp; Qualifications
 
 
 <ul>
 <li>
 2&ndash;3 years in eCommerce operations (retail/marketplace preferred)
 </li>
 <li>
 Bachelor&rsquo;s degree in business, Marketing, E-commerce, IT or related field
 </li>
 <li>
 Tech-savvy, detail-oriented, and proactive
 </li>
 <li>
 Strong communication and cross-functional collaboration skills
 </li>
 </ul>
 
 
</div>

E-Commerce Executive

Scaleup Connect

Job Title: Ecommerce Executive (Amazon Marketplace)Shift: Evening/Night Gender: Open to both Male &amp; Female candidatesAbout the OpportunityScaleup Connect, on behalf of its client, is hiring for a fast-growing company specializing in global eCommerce operations. The organization manages multiple international brands across Amazon, Walmart, and eBay, using data-driven insights, advanced tools, and performance-focused strategies to accelerate growth in highly competitive markets.About the RoleWe are looking for an experienced Ecommerce Executive with hands-on expertise in managing and optimizing marketplace accounts&mdash;particularly Amazon and Walmart. This role requires strong analytical thinking, operational precision, and a results-oriented approach grounded in data-driven decision-making.Key ResponsibilitiesMarketplace Management &amp; Operations<ul><li>Create, manage, and optimize product listings on Amazon, Walmart, and eBay.</li><li>Monitor account health and maintain compliance with marketplace standards and policies.</li><li>Execute strategies to improve product visibility, ranking, and conversion rates.</li><li>Stay informed on marketplace algorithm updates, trends, and best practices.</li><li>Use tools such as Helium 10, Keepa, and other analytics platforms to support data-led decisions.</li></ul>Reporting &amp; Analytics<ul><li>Prepare and maintain detailed reports using Excel/Google Sheets and presentation tools.</li><li>Analyze sales performance, advertising metrics, and account data to identify trends and optimization opportunities.</li><li>Provide actionable insights and strategic recommendations to enhance sales growth and ROI.</li></ul>Soft Skills &amp; Collaboration<ul><li>Strong written and verbal communication skills; comfortable participating in client calls and review meetings.</li><li>Demonstrate a proactive, solutions-focused mindset.</li><li>Collaborate effectively within the team while independently managing assigned tasks.</li><li>Identify and pursue new opportunities for product and marketplace growth.</li></ul>Qualifications &amp; Requirements<ul><li>Education: Bachelor&rsquo;s degree (Graduate preferred) with relevant eCommerce certifications.</li><li>Experience: Minimum 2 years of experience managing Amazon/Walmart marketplace operations.</li><li>Age: Up to 34 years.</li><li>Language: Excellent command of English (written and spoken).</li></ul>Work Schedule<ul><li>Timings: 6:00 PM &ndash; 3:00 AM</li><li>Days: Monday to Friday</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable in working hours?</li></ul>Work Location: In person

Ecommerce Executive (Amazon Marketplace)

Robinson & Co (Singapore) Pte Ltd

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: E-Com Operations Specialist Retail Fashion Dubai Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.Role Purpose:The Ecommerce Operations Specialist is responsible for managing the day-to-day backend operations of our ecommerce platforms across multiple brands and markets. This includes handling order processing, coordinating fulfillment, resolving platform issues, and ensuring smooth system integrations between SAP and Shopify. The role also supports online merchandising activities and contributes to operational efficiency through automation tools (e.g., Power Automate) and data-driven reporting.The ideal candidate is detail-oriented, technically proficient, and able to work collaboratively in a fast-paced ecommerce environment.Key Responsibilities:<ul><li>Manage the end-to-end ecommerce order process (cancellations, returns, exchanges, refunds) across GCC markets.</li><li>Monitor and troubleshoot integrations between SAP, Shopify, OMS, payment gateways, and 3PL systems; coordinate with IT to ensure uptime and data accuracy.</li><li>Conduct daily QA checks to ensure site readiness, smooth navigation, and checkout functionality.</li><li>Support online merchandising tasks, including product sorting, homepage scheduling, and campaign readiness.</li><li>Prepare and maintain operational reports using BI tools (Power BI, Looker Studio, etc.) to track orders, returns, fulfillment, and issue resolution.</li><li>Assist in creating workflow automation to streamline manual processes and improve efficiency.</li><li>Collaborate with content, IT, customer service, and logistics teams to ensure seamless site operations.</li><li>Participate in UATs, platform upgrades, and system enhancements with internal tech teams.</li></ul>Requirements:Experience<ul><li>2-4 years in ecommerce operations or platform management.</li><li>Familiarity with Shopify Plus and SAP (Retail, MM, or SD modules).</li><li>Understanding of system integrations and API workflows.</li><li>Experience with online merchandising.</li><li>Ability to create reports and dashboards using BI tools.</li><li>Exposure to automation tools like Power Automate is a plus.</li><li>Strong attention to detail and organizational skills.</li><li>Technical understanding of ecommerce platforms and workflows.</li><li>Comfortable with data analysis and reporting tools.</li><li>Proactive problem-solver with a continuous improvement mindset.</li><li>Strong communication and cross-team collaboration skills</li></ul>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

E-Com Operations Specialist Retail Fashion Dubai

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