ehr specialist

FRIENDS OUTSIDE

<div>The CalAIM Data &amp; EHR Specialist is responsible for supporting the implementation, maintenance, integrity, reporting, and day-to-day functionality of electronic health record (EHR) systems and data processes related to MediCal billing. This position serves as a liaison between program staff, leadership, billing personnel, Managed Care Plans (MCPs), and Activate Care technology support teams to ensure accurate documentation, workflow efficiency, compliance, and data reporting in alignment with DHCS, CalAIM, HIPAA, and organizational requirements.

The Data &amp; EHR Specialist provides training and technical support to staff utilizing EHR systems, supports workflow development and quality improvement initiatives, assists with reporting and monitoring activities, and helps ensure data accuracy for care coordination, billing, authorizations, and program compliance. This position reports to the Assistant Director of CalAIM Services. 
Qualifications
<ul>
<li>Associate&rsquo;s degree in Health Information Management, Healthcare Administration, Information Technology, Business Administration, Public Health, or related field preferred</li>
<li>Minimum of two years of experience working with electronic health records, healthcare data systems, or program reporting</li>
<li>Experience supporting EHR workflows, training users, and troubleshooting technical issues preferred</li>
<li>Knowledge of CalAIM, Enhanced Care Management (ECM), Community Supports (CS), Medi-Cal, or healthcare documentation standards preferred</li>
<li>Experience working in community-based healthcare, behavioral health, homelessness services, or reentry programming</li>
<li>Familiarity with encounter data reporting, MCP requirements, and DHCS documentation standards</li>
<li>Experience with care coordination platforms, reporting tools, or data dashboards</li>
<li>Strong understanding of HIPAA, confidentiality, and data integrity standards</li>
<li>Strong understanding of confidentiality protocols related to behavioral health service records, 42 CFR Part 2 and the like</li>
<li>Excellent organizational, analytical, and communication skills</li>
<li>Ability to manage multiple priorities and work independently in a fast-paced environment</li></ul> 


Key Responsibilities

EHR &amp; Systems Support
<ul>
<li>Provide day-to-day support to staff regarding EHR, documentation, functionality and workflow processes</li>
<li>Assist with implementation, maintenance, testing, and optimization of EHR systems and related software platforms</li>
<li>Troubleshoot system issues and coordinate with software vendors or IT support teams as necessary</li>
<li>Maintain working knowledge of all applications, workflows, and documentation systems utilized within CalAIM programming</li>
<li>Support staff in proper use of electronic systems including care plans, authorizations, progress notes, assessments, encounter tracking, and reporting tools</li>
<li>Participate in software upgrades, implementation of new workflows, and system testing activities</li>
</ul>
Training &amp; Workflow Support
<ul>
<li>Conduct training for direct service staff, supervisors, and administrative staff on EHR documentation standards, workflows, and system functionality</li>
<li>Provide onboarding support and refresher training related to ECM and Community Supports documentation requirements</li>
<li>Ensure staff understand documentation expectations related to outreach, engagement, care coordination, assessments, housing support, addiction and mental health treatment, and billing compliance</li>
<li>Monitor workflow efficiency and recommend process improvements to enhance service delivery and compliance</li>
<li>Assist staff in resolving documentation deficiencies that impact reporting, billing, or compliance</li>
</ul>
Data Integrity &amp; Compliance
<ul>
<li>Maintain system data integrity by ensuring accurate, timely, and complete documentation in EHR systems</li>
<li>Monitor documentation compliance with DHCS, MCP, HIPAA, accrediting bodies, and organizational standards</li>
<li>Ensure proper storage and tracking of consent forms, releases of information, authorizations, and service documentation</li>
<li>Support compliance with encounter data submission requirements and reporting standards for ECM and Community Supports services</li>
<li>Maintain confidentiality of protected health information in accordance with HIPAA and organizational policies</li>
</ul>
Reporting &amp; Monitoring
<ul>
<li>Generate and maintain reports related to program performance, staffing capacity, member engagement, service utilization, billing support, and compliance monitoring</li>
<li>Assist leadership with preparation of quarterly reports, audits, implementation monitoring, and MCP reporting requirements</li>
<li>Track key program metrics and identify documentation or workflow trends requiring corrective action</li>
<li>Monitor staff documentation timeliness and follow up regarding missing or incomplete records</li>
<li>Support quality assurance and continuous quality improvement initiatives through data analysis and reporting</li>
</ul>
Help Desk &amp; Technical Support
<ul>
<li>Document, research, prioritize, and resolve internal support tickets and system-related issues</li>
<li>Provide phone, remote, and in-person support to staff experiencing technical or workflow challenges</li>
<li>Escalate unresolved software or technical issues to appropriate vendors or IT personnel</li>
<li>Maintain documentation of support requests, resolutions, and workflow updates</li>
</ul>
Collaboration &amp; Coordination
<ul>
<li>Work collaboratively with program leadership, billing staff, care managers, clinical consultants, and external partners to support program operations</li>
<li>Coordinate with billing staff to ensure documentation supports claims submission and reimbursement requirements</li>
<li>Participate in multidisciplinary meetings, implementation planning, and process improvement initiatives</li>
<li>Stay informed regarding CalAIM, DHCS, MCP, behavioral health, and EHR system updates impacting workflows or reporting requirements</li></ul></div>

CalAIM Data & EHR Specialist

Brightwater Health

<div><div><div>EHR Support Specialist

Union Category: Non-Union

Hours: Full Time

Location: 1401 E 1st Street, Duluth, MN 55805

Wage: $55,000.00 - $70,000.00 (Dependent Upon Experience)

Benefit Eligibility: Yes

Summary:

Utilize Electronic Health Record (HER) system to write reports to pull data for the purpose of submitting grant applications, state and federal reporting, and analyzing trends in care. Assist in planning, installation, and implementation of EHR development and upgrade projects. Support and assist with problem resolution as it relates to the EHR product and end users.

Duties:
<ul><li>Data capture and report through the writing and development of ad-hoc reports from the EHR using the prescribed reporting software.</li></ul>
<ul><li>Knowledgeable in data and reporting manipulation through Excel, as well as the ability to use other components of the Microsoft Suite.
</li></ul><ul><li>Assisting with the training of all employees on data capture to satisfy grant requirements of the CCBHC care delivery model.
</li></ul><ul><li>Shares in System Administration for the EHR System.
</li></ul><ul><li>Participates in EHR design and build sessions, tests the application, and documents the findings.
</li></ul><ul><li>Maintains the EHR issues database/helpdesk.
</li></ul><ul><li>Assist in conducting user workflow analysis to determine possible improvements in the use of existing software systems or the possible additions/changes to the systems.
</li></ul><ul><li>Develops and delivers training documentation and instruction for end users.
</li></ul><ul><li>Assist in the development of forms and applications needed for the EHR. Maintain up-to-date knowledge of mission-critical system's functionality and utilization improvement. Performs special projects.
</li></ul>Minimum Qualifications:
<ul><li>Must possess an HIM, MIS, or Business-Related Degree or other related advanced training with in-depth knowledge of report writing.</li></ul>

Desired Qualifications:
<ul><li>One (1) year experience working in a customer service healthcare setting and/or working within an EHR system.
</li></ul><ul><li>Demonstrated knowledge of Microsoft Suite, software and hardware support with troubleshooting skills and diagnostic abilities.
</li></ul><ul><li>A strong customer focus and constant drive to improve the support experience and training for our employees.
</li></ul><ul><li>Initiative and a willingness to learn new skills with the ability to manage multiple projects and tasks simultaneously.
</li></ul><ul><li>Good verbal and written communications skills.
</li></ul><ul><li>Must be able to work in a team environment.</li></ul>

Brightwater Health Advantage:
<ul><li>Flexible Scheduling
</li></ul><ul><li>Personal Training</li></ul>
<ul><li>Ability to work collaboratively with a team and community partners.</li></ul>
<ul><li>Unparalleled opportunity for growth and advancement in largest, most comprehensive behavioral health clinic north of the Twin Cities</li></ul>
<ul><li>Emphasis on life/work balance. Start working smarter, not longer. Have the opportunity to work 36 hours every week while still getting paid for 40 hours worked. 
</li></ul><ul><li>Full Benefit Package including; Vacation Time, Sick Time, Personal Time, 11 paid Holidays per calendar year, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, AD&amp;D Insurance, Long Term Disability, Employee Assistance Program, and an Employer Matched 401K.</li></ul>

Obtaining Applications: Apply online at https://brightwaterhealth.org/

Equal Opportunity / Affirmative Action Employer

Minorities Encouraged to Apply</div></div></div>

EHR Support Specialist

Suvida Healthcare

<div>Who We Are 
At Suvida Healthcare, we are not just caregivers; we're compassionate advocates dedicated to enriching the lives of our cherished seniors. As a Team Member with us, you will embark on a fulfilling journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families. Our multi-disciplinary primary care program is built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors. 
Celebrate diversity and inclusivity in a workplace that attracts, engages, values, rewards, and recognizes the unique needs and backgrounds of both, our patients and our team. We believe that a rich tapestry of experiences, shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered, and more compassionate healthcare family and Employer of Choice! Will you join us Suvidanos, to help achieve our Higher Purpose? 
What Makes Us Unique 
We are an empowered primary care, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve. We tailor our primary care program to the culture, language, social, and overall well-being of the seniors we serve. 
How We Work
Our Culture &amp; Core Beliefs<ul><li>
Earn Trust</li><li>
Building Relationships</li><li>
Creating Joy</li><li>
Doing Right</li><li>
Improving Every Day</li><li>
Moving Forward</li></ul> 
What You&rsquo;ll Do 
Position Summary 
The Clinical Informatics Specialist (CIS) collaborates with Suvida Healthcare primary care providers and assumes a vital role within the Care Team. The primary focus is on ensuring the accuracy and efficiency of medical documentation during patient encounters. Working closely with primary care providers, the CIS scribes and records medical histories, physical examinations, diagnostic tests, treatment plans, and other pertinent information into electronic health record (EHR) systems. The CIS's support empowers healthcare professionals to allocate more time to patient care while maintaining comprehensive and precise patient records. Essential key responsibilities consist of but are not all inclusive: 
Responsibilities<ul><li> 
Patient Encounter Documentation: Accompany healthcare providers during patient visits and accurately document all relevant medical information, including medical histories, physical examinations, diagnostic tests, and treatment plans in real-time.</li><li>
EHR Management: Navigate and proficiently utilize electronic health record (EHR) systems to input and manage patient data, ensuring that all documentation adheres to compliance and confidentiality standards.</li><li>
Chart Review: Regularly review and organize patient charts, ensuring completeness and accuracy of information, and addressing inconsistencies or discrepancies.</li><li>
Effective Communication: Act as a liaison between healthcare providers and other team members, facilitating the exchange of important information, requests, and follow-up instructions.</li><li>
Data Entry and Coding: Enter accurate ICD-10 and CPT codes for diagnoses, procedures, and services provided during patient encounters.</li><li>
Liaison for Documentation Queries: Serve as a liaison between the coding team and providers to ensure the timely resolution of documentation queries.</li><li>
Morning Huddle Preparation: Conduct thorough research of patients' historical charts and external data to enhance the morning huddle presentation.</li><li>
Quality Metrics Management: Oversee measurement, analysis, and reporting of healthcare quality metrics. Identify and close gaps in care to ensure optimal outcomes.</li><li>
Population Health Optimization: Analyze population health and coding strategies to enhance patient stratification, identifying at-risk patients and assisting in enrolling them in chronic care management protocols.</li><li>
Evidence-Based Research: Stay updated on evidence-based medical protocols and provide revised data to the care team.</li><li>
Maintain Confidentiality: Adhere to strict patient privacy and confidentiality regulations (e.g., HIPAA) and ensure that all patient data is handled with the utmost discretion.</li></ul> 
What You&rsquo;ll Bring 
Knowledge, Skills, and Abilities<ul><li>
Bachelor's degree in healthcare or related field, preferred.</li></ul> 
Education, Experience, Licensure, or Certification Requirements<ul><li>
Minimum of 2 years of clinical experience.</li><li>
Familiarity with medical terminology, anatomy, and physiology is a plus.</li><li>
Prior experience as a Medical Scribe is preferred, though not obligatory.</li><li>
Ability to efficiently use electronic health record (EHR) systems.</li><li>
Strong typing skills and advanced computer proficiency.</li><li>
Effective written and verbal communication skills.</li><li>
Ability to thrive in a fast-paced clinical environment with a commitment to accuracy.</li><li>
Strong organizational skills, effective time management, and problem-solving capabilities.</li><li>
Willingness to move between Neighborhood Centers as needed.</li><li>
Proficiency in both English and Spanish is required.</li></ul> 
Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>

Medical Scribe

Valley Medical Center

<div></div><div><div><div><ul><li><h6 class="jobSectionHeader">Job Title:</h6>
 Clinical Informatics Specialist
</li><li><h6 class="jobSectionHeader">Req:</h6>
 2026-0311
</li><li><h6 class="jobSectionHeader">Location:</h6>
 VMC Main Campus
</li><li><h6 class="jobSectionHeader">Department:</h6>
 Clinical Informatics
</li><li><h6 class="jobSectionHeader">Shift:</h6>
 Days
</li><li><h6 class="jobSectionHeader">Type:</h6>
 Full Time
</li><li><h6 class="jobSectionHeader">FTE:</h6>
 1
</li><li><h6 class="jobSectionHeader">Hours:</h6>
 Monday-Friday, 7:30 am to 4:00 pm or as needed to support departmental needs.
</li><li><h6 class="jobSectionHeader">City State:</h6>
 Renton, WA
</li><li><h6 class="jobSectionHeader">Salary Range:</h6>
 Min $94,894 - Max $142,341/annual DOE</li></ul></div></div> 
 
 
 
Job Description:
VALLEY MEDICAL CENTER

JOB DESCRIPTION

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

TITLE: Clinical Informatics Specialist

JOB OVERVIEW: The Clinical Informatics Specialist (CIS) provides direct end-user support to clinicians in their use of clinical information systems. The scope of support includes all members of the interdisciplinary care team with a primary focus on clinicians. The CIS role is essential to the success of clinicians' use of the electronic health record (EHR), facilitating optimal use to improve patient care delivery.

Clinical support activity includes customizing/creating content within the EHR, working as a liaison with operational leaders, and delivering training, enhancement education, coaching, customer service and problem solving.

The CIS role is pivotal in working with clinical, operational, and IT leaders to analyze, plan, implement and optimize clinical information systems that ultimately improve the quality of care while supporting administrative needs and providing an improved patient experience.

DEPARTMENT: Clinical Informatics

WORK HOURS: Typically, Monday-Friday, 7:30 am to 4:00 pm or as needed to support department needs.

REPORTS TO: Supervisor or Manager, Clinical Informatics

PREREQUISITES:
<div>
<ul><li>Bachelor's degree in clinical area of practice OR Computer Science, Information Technology, Informatics, or another closely related field, required.
</li></ul>
<ul><li>Minimum 3 years' experience of clinical or informatics experience in a healthcare setting using electronic health record systems, required.
</li></ul>
<ul><li>Experience, certifications and/or proficiencies with Epic preferred.
</li></ul>
<ul><li>Current license or licensure eligibility to practice as a clinician preferred.
</li></ul>
<ul><li>Experience in facilitating workflow evaluation and process improvement preferred.
</li></ul>
</div>GENERAL QUALIFICATIONS:
<div>
<ul><li>Demonstrate skills with ability to collaborate with various teams, utilize clinical judgment, clinical inquiry, innovation and systems thinking.
</li></ul>
<ul><li>Able to communicate and work effectively with the physical and emotional development of all ages served.
</li></ul>
<ul><li>Able to organize and prioritize duties effectively, while handling multiple demands in a rapidly changing environment.
</li></ul>
<ul><li>Able to effectively collaborate with various stakeholders, at all levels, within a multidisciplinary team environment.
</li></ul>
<ul><li>Able to access information and communicate in an electronic environment including but not limited to the use of order entry, e-mail, and computerized clinical documentation skills.
</li></ul>
<ul><li>Able to communicate effectively in oral and written form in the English language.
</li></ul>
<ul><li>Be self-directed in advancing knowledge through continuing education.
</li></ul>
</div>UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS :

See Generic Job Description for Administrative Partner

PERFORMANCE RESPONSIBILITIES:
<div>
<ul><li>Generic Job Functions: See Generic Job Description for Administrative Partner.
</li></ul>
<ul><li>Essential Responsibilities and Competencies:
</li></ul>
</div><div><ul><li>Teaching / Coaching:
<div>
<ul><li>Provide direct end-user support to clinicians in their use of Epic and other clinical information systems.
</li></ul>
<ul><li>Assist clinicians in gaining &amp; maintaining competency in the use of clinical information systems.
</li></ul>
<ul><li>Develop and present education to clinicians via seminars, individual sessions and training materials regarding documentation, regulations, opportunities and chart audit findings.
</li></ul>
<ul><li>Ensure that education content delivered is consistent with Valley Medical Center policies regarding clinical information system usage.
</li></ul>
<ul><li>Assist in coordinating communication regarding future clinical information system changes, upgrades and downtimes to clinical users.
</li></ul>
<ul><li>Provide input into development of user training.
</li></ul>
<ul><li>Assist with the development of training materials and periodically delivers training.
</li></ul>
</div></li></ul></div><div><div><div><div><div><ul><li>Problem Solving:
<div>
<ul><li>Triage issues appropriately.
</li></ul>
<ul><li>Demonstrate willingness to assist clinicians and follow up on previous interactions to ensure the issue has been resolved.
</li></ul>
<ul><li>Recommend procedures and innovative solutions to enhance efficient &amp; productive use of clinical information systems.
</li></ul>
<ul><li>Identify problems with equipment and/or software and effectively communicates the issue to the appropriate IT staff.
</li></ul>
<ul><li>Identify barriers to completion of documentation goals with appropriate interventions.
</li></ul>
</div></li></ul></div></div></div></div></div><div><div><div><div><div><ul><li>Customer Service:
<div>
<ul><li>Demonstrate focused and active listening to clinicians' concerns.
</li></ul>
<ul><li>Utilize expert communication skills, change theory, problem solving strategies and knowledge of resources to create a learning and supportive environment.
</li></ul>
<ul><li>Capture clinician's suggested clinical system improvements and communicates suggestions to appropriate resources.
</li></ul>
<ul><li>Act as an agent of change, assisting clinicians with the dynamic nature of clinical information systems.
</li></ul>
<ul><li>Assist staff to incorporate clinical information systems into their daily clinical practice in a meaningful way.
</li></ul>
<ul><li>Demonstrate &quot;Patients Are First&quot; service skills (example: AIDET).
</li></ul>
</div></li></ul></div></div></div></div></div><div><div><div><div><div><ul><li>Teamwork:
<div>
<ul><li>Establish and maintain effective relationships with healthcare team members.
</li></ul>
<ul><li>Support the established vision of the future for the goals and objectives in the use of clinical information systems.
</li></ul>
<ul><li>Advocate for excellence in use of clinical information systems with a focus on provider documentation.
</li></ul>
<ul><li>Maintain and promotes a positive attitude towards change.
</li></ul>
</div></li></ul></div></div></div></div></div><div><div><div><div><div><ul><li>Clinical Support:
<div>
<ul><li>Evaluate provider documentation in relationship to coding &amp; reporting standards.
</li></ul>
<ul><li>Assist in the evaluation, preparation of and planning for the implementation of clinical information systems and system enhancements and upgrades.
</li></ul>
<ul><li>Assist with development and implementation of change management strategies, particularly as applied towards clinicians.
</li></ul>
<ul><li>Participate in rounding on patient care units and clinics, approaching and engaging clinicians appropriately.
</li></ul>
<ul><li>Conduct periodic chart audits to ensure consistency of documentation of patient care in the EHR.
</li></ul>
<ul><li>Participate in development and revision of hospital policies, procedures/standards related to clinical information systems.
</li></ul>
<ul><li>Collaborate with IT staff and Operations to coordinate resources, resolve issues and develop improved processes for patient care.
</li></ul>
</div></li></ul></div></div></div></div></div><div><div><div><div><div><ul><li>Clinical Information Systems / Clinical Informatics:
<div>
<ul><li>Maintain proficiencies / certifications in agreed upon Epic applications.
</li></ul>
<ul><li>Attend educational programs as applicable to this position to maintain standard expertise.
</li></ul>
<ul><li>Participate in design, build, and testing of clinical information systems enhancements.
</li></ul>
<ul><li>Assist with, lead, and/or co-lead programs and projects as assigned.
</li></ul>
<ul><li>Assist with design and monitoring of clinical decision support tools.
</li></ul>
</div></li></ul></div></div></div></div></div><div><div><div><div><div><ul><li>Miscellaneous:
</li></ul>
</div><div><ul><li>Perform other duties / assignments as directed.
</li></ul>
</div></div></div></div></div>Revised: 5/25

Grade: NC11

FLSA: Exempt

CC: 8706 

Job Qualifications:
PREREQUISITES:
<div>
<ul><li>Bachelor's degree in clinical area of practice OR Computer Science, Information Technology, Informatics, or another closely related field, required.
</li></ul>
<ul><li>Minimum 3 years' experience of clinical or informatics experience in a healthcare setting using electronic health record systems, required.
</li></ul>
<ul><li>Experience, certifications and/or proficiencies with Epic preferred.
</li></ul>
<ul><li>Current license or licensure eligibility to practice as a clinician preferred.
</li></ul>
<ul><li>Experience in facilitating workflow evaluation and process improvement preferred.
</li></ul>
</div>GENERAL QUALIFICATIONS:
<div>
<ul><li>Demonstrate skills with ability to collaborate with various teams, utilize clinical judgment, clinical inquiry, innovation and systems thinking.
</li></ul>
<ul><li>Able to communicate and work effectively with the physical and emotional development of all ages served.
</li></ul>
<ul><li>Able to organize and prioritize duties effectively, while handling multiple demands in a rapidly changing environment.
</li></ul>
<ul><li>Able to effectively collaborate with various stakeholders, at all levels, within a multidisciplinary team environment.
</li></ul>
<ul><li>Able to access information and communicate in an electronic environment including but not limited to the use of order entry, e-mail, and computerized clinical documentation skills.
</li></ul>
<ul><li>Able to communicate effectively in oral and written form in the English language.
</li></ul>
<ul><li>Be self-directed in advancing knowledge through continuing education.</li></ul></div></div>

Clinical Informatics Specialist

West Calcasieu Cameron Hospital

I. DESCRIPTION
 The Clinical Informatics Educator/Analyst (CIEA) will collaborate as a member of the Information Technology Department and assist with coordination, planning, design, development, implementation, maintenance and evaluation of clinical information systems. The CIEA will be accountable for measurable improvements in clinician satisfaction with technology, and in the use of the technology to facilitate best practices, promote patient safety, improve workflow, and reduce errors. The CIEA is responsible for training, supporting, and assisting with the optimization of West Calcasieu Cameron Hospital's Electronic Health Record (EHR), including its components (i.e. Order Sets, Clinician Documentation, Medication administration, etc.). This position works closely and collaborates with the information systems, patient care services, medical records and the education departments to improve and maximize the computerized medical record. In addition, this position serves as an EHR Physician Liaison and assists clinical and non-clinical employees in the workflow needs of the EHR.
 
II. POSITION SPECIFICATIONS
 
<ul>
<li>Educational Requirements:</li>
</ul>
Bachelor's or Associates degree in Nursing
 
Current state licensure as Registered Nurse
 
•
 
<ul>
<li>Experience Requirements:</li>
</ul>
One year minimum in informatics/analyst role
 
Two years minimum as a Registered Nurse
 
Knowledge of current Paragon and Wellsoft EHR programs preferred
 
•
 
<ul>
<li>Special Requirements:</li>
</ul>
Must possess excellent interpersonal skills in order to maintain a professional working relationship with area specific departments, and have the ability to communicate effectively both written and verbally. Must possess Project Management Skills and initiative on projects and must possess excellent analytical and problem solving skills.
 
III. JOB RELATED HAZARDS
 
Most job functions will take place in an air-conditioned office with little exposure to hazardous or infectious materials. Customer contact may cause some exposure to infection. Employee may be required to perform duties in storage areas. Possible long hours of sitting at a computer terminal is routine. Some lifting, stooping, and pushing will be necessary. Local travel to clinics and physician's offices required.

Clinical Informatics Educator

HCA Florida Sarasota Doctors Hospital

<div>Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Consulting Provider Solutions Specialist today with HCA Florida Sarasota Doctors Hospital.
<h5 class="jobSectionHeader">Job Summary and Qualifications</h5>
The Consulting Provider Solutions Specialist serves as a Division resource and subject matter expert for implementation and support of the ambulatory electronic health record (EHR). Using a balanced combination of advanced customer service, project management, sales, leadership, training, and technology skills, the Consulting Provider Solutions Specialist role works with an integrated support team to provide workflow analysis, testing, training, implementation, support, and optimization to clinical users of ambulatory EHR technology. The role requires working closely with providers and practice personnel, but also involves working with an ecosystem of healthcare professionals. Responsibilities include assisting providers throughout the healthcare continuum from the introduction to adoption and advancing utilization of HCA ambulatory EHR technologies. Duties also include ensuring providers and practice personnel have training and instruction on how to access and effectively utilize healthcare technologies and responding to, triaging, and delivering seamless coordination for provider support needs. The Consulting Provider Solutions Specialist will maintain collaborative relationships and engage across business units to enhance the provider experience with ambulatory EHR technologies and communicate key provider technology enablers. This role is responsible for understanding the dynamic landscape of Health IT, various digital access points, and common clinical workflows.
1. Implementation/Change Management:
a) Leads and independently conducts ambulatory EHR implementations for providers and practices (new start-ups and acquisitions).
b) Provides Training and Second level support for dictation and voice recognition technologies.
c) Plans, organizes, and independently conducts ambulatory EHR optimization efforts and actively supports and promotes system standardization, utilization, and best practices.
d) Contributes as a subject-matter expert for installation and support of ambulatory EHR solutions per HCA and Division IT&amp;S standards and guidelines.
e) Promotes process changes that improve the implementation, maintenance, and support of ambulatory EHR technologies.
f) Supports and assists with testing of ambulatory EHR functionality; assists in interpretation of test plans, troubleshooting, and clinical integration points.
g) Works with integrated support teams to address software functionality, content, and defect resolution updates.
h) Participates with peers in enterprise communities to develop and deploy best practices for physician support in the ambulatory care setting.
2. Support Requests:
a) Rounds in physician practices to ensure ambulatory EHR support needs and issues are proactivelyidentified and addressed.
b) Provides direct support of ambulatory EHR solutions to physician practices.
c) Documents interactions with physician practices to confirm needs are met, reporting issues to other teams as needed.
d) Coordinates provider and practice service requests and incident resolutions through the Division Service Desk. Reviews problem tracking databases and has the ability to track and analyze metrics.
e) Conducts problem analysis, timely and accurate resolution, and root cause analysis for complex ambulatory EHR issues and requests.
f) Escalates and works with enterprise subject matter experts and integrated support team resources to identify trends and manage resolution of ambulatory EHR application issues and requests.
g) Analyzes and provides hands-on support for moderate to complex inquiries. Identifies and facilitates discussions with appropriate technical group or vendor to resolve the problem and coordinates as needed.
h) Monitors and communicates trends and issues that may affect administration/provider relationships, regulatory compliance, and quality initiatives.
i) Provides timely response and resolution to provider issues identified and reported in GrowthLink, as applicable.
j) Serves as a subject-matter expert for ambulatory EHR solutions and support to the Service Desk Community.
3. Access:
a) Possesses a mature understanding of system access and information protection standards and processes to offer guidance and instruction to practice personnel regarding EHR technology, related systems, and reporting access.
b) Collects and routes non-standard access requests to governing teams for consideration; Provides timely feedback and outcome to physician practices.
c) Promotes system security, information protection, and patient confidentiality and helps ensure compliance.
d) Enhances provider utilization of HCA technologies, by offering at the elbow support, one-on-one training, and support.
4. Partnerships:
a) In collaboration with integrated support teams, works with physician practices to promote and advocate tools, resources and workflows to support clinical quality initiatives, certification and regulatory requirements, and patient experience strategies.
b) Works with Ambulatory Clinical Informatics team to create, introduce, and modify clinical content for the ambulatory EHR system.
c) Contributes to Corporate, Division, and Market strategic planning with regard to physician product linesand ambulatory EHR technologies.
d) Participates in data collection and reporting efforts, ensuring the accuracy of physician and practice data in HCA systems
1. Responsible for leading, planning, coordinating, developing, tracking and delivery of training for providers and practice personnel on ambulatory EHR technologies and supporting systems.
2. Collaborates with Central EHR Implementation and Ambulatory Clinical Informatics teams to design, develop, and implement education and training materials for the ambulatory EHR system in support of providers&rsquo; and practice staff initial and ongoing training.
3. Develops, maintains and customizes ambulatory EHR system training materials to reflect market or practice or specialty-specific needs.
4. Prepares and delivers presentations, demonstrations, train-the-trainer, and special training courses with frequency.
5. Trains in a multitude of settings and leverage existing technology to meet the needs of the audience or customer base.
6. Coordinate and executes group testing procedure training plans, conduct pilot trainings, and provide feedback to project lead to better serve our HCA business partners.
1. Partners with practice, market, division and Corporate colleagues to enable a successful physician experience and foster improved customer service interactions.
2. Effectively communicates with customers, maintaining positive body language with confidence and patience.
3. Follows up, post issue resolution, to complete customer service cycle.
4. Seeks feedback though customer interaction to identify areas of improvement. 

<h6 class="jobSectionHeader">What qualifications you will need:</h6>
No Travel Required
5 years experience Required Years of Experience
Preferred: Proficiency in clinical applications, ambulatory EHR preferred
Education: College graduate or advanced course studies or related experience with 5 years previous experience in healthcare related field preferred.
Certification/Licensure: N/A
<h5 class="jobSectionHeader">Benefits</h5>
HCA Florida Sarasota Doctors Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
 
&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Consulting Provider Solutions Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Consulting Provider Solutions Specialist

UF Health

<div>Overview:

Clinical Informatics Specialist 
Drive smarter healthcare delivery by bridging clinical practice and technology&mdash;turning data into actionable insights that improve patient care.<div> 
 Work Style: Hybrid 
 Location: St. Agustine, FL 
 FTE: Full-Time (1.0 FTE) 
<ul><li>Schedule: Monday &ndash; Friday</li></ul></div> 
Plays a critical role in enhancing healthcare delivery by analyzing clinical data and integrating informatics solutions into clinical workflows. Develops and maintains clinical information systems to ensure data accuracy, accessibility, and efficiency while training medical staff on electronic health records (EHR) and informatics tools. 
Monitors compliance with healthcare regulations and data privacy standards, evaluates emerging technologies, and recommends improvements to clinical practices. Supports clinical research through effective data management and resolves technical issues related to informatics systems to ensure optimal performance and user adoption.
Responsibilities:

Clinical Informatics Specialist &ndash; Key Responsibilities<ul><li> 
Analyze clinical data and integrate informatics solutions to enhance healthcare delivery and workflow efficiency</li><li>Develop, maintain, and optimize clinical information systems to ensure data accuracy, integrity, and accessibility</li><li>Train and support medical staff on electronic health records (EHR) and informatics tools</li><li>Monitor compliance with healthcare regulations, data governance, and privacy standards (e.g., HIPAA)</li><li>Evaluate emerging technologies and recommend improvements to clinical processes and patient care delivery</li><li>Support clinical research initiatives through effective data management and reporting</li><li>Troubleshoot and resolve technical issues related to clinical informatics systems in a timely manner</li></ul> 

Qualifications:

Minimum Qualifications 
Education 
Bachelor&rsquo;s degree from an accredited college or university required 
Master&rsquo;s degree preferred<div> 
Experience 
<ul><li>3+ years of experience in clinical informatics or healthcare</li><li>Knowledge of electronic health records (EHR) and clinical data systems</li><li>Experience training clinical staff on informatics tools</li><li>Familiarity with healthcare regulations and data privacy standards (e.g., HIPAA)</li><li>Strong analytical, problem-solving, and critical thinking skills</li></ul></div> 
Certifications (Preferred)
Relevant IT or clinical informatics certifications preferred</div>

Clinical Informatics Specialist | IT- Informatics & Education

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