electronic health record trainer

Seneca Holdings, LLC

<div>Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.
<div>
At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.</div>

Seneca Global Services is seeking an MHS GENESIS Training Specialist to join our team in supporting our United States Coast Guard (USCG) client to provide End User Engagement (EUE) support across USCG clinics and sickbays. The successful candidate will work closely with end users to provide communication, knowledge management, training, and workflow coaching support. 
 
A Public Trust clearance is required for this position and up to 25% travel may be required. 
 
While this role is primarily remote, it may include up to 1-2 days weekly onsite at USCG clinics and sickbays. Candidates that live within commuting distance (up to 50 miles) of USCG facilities in the following locations are highly encouraged to apply: Petaluma, CA; Yorktown, VA; Washington, DC; Baltimore, MD; San Diego, CA; Miami, FL. 


Responsibilities include, but are not limited to:
<ul>
<li>Provide Electronic Health Record (EHR) end user training to USCG clinic/sickbay staff, both virtually and onsite, utilizing DHA training domains for training delivery. Training content will include the core EHR system, capability releases/upgrades, and new deployments, via instructor-led training (ILT), over-the-shoulder training, and optimization sessions.</li>
<li>Assess newly assigned clinic/sickbay staff to determine training needs and assign MHS GENESIS/JOMIS solution suite role-based training tracks to end users based on the healthcare personnel requirements/responsibilities.</li>
<li>Verify that CG personnel can access DHA materials on CGOne network and notify Government Training Lead of access issues.</li>
<li>Provide workflow training support during deployment and sustainment phases of end-user adoption support.</li>
<li>Ensure that each user demonstrates the skills and the abilities to use the system in accordance with the criteria required to successfully perform his/her specific role within MHS GENESIS/JOMIS.</li>
<li>Educate end users on locating training and adoption resources, including instructions for requesting ad-hoc training sessions from a USCG trainer; DHA EHR University and JKO modules; online DHA resources, tip sheets and job aids; Learning Lives; USCG Homeplate SharePoint, etc.</li>
<li>Train end users (and assist ad-hoc) on the process of submitting MHS GENESIS/JOMIS trouble tickets and provide training issue resolution support.</li>
<li>Coordinate with designated clinic/sickbay representatives in filling end user training slots and strategically schedule training sessions to maximize resources and efficiently utilize training staff.</li>
<li>Leverage DHA EHR University and other DHA training, adoption, and optimization resources to improve training delivery to CG healthcare staff.</li>
<li>When DHA-provided content does not meet CG needs, design and develop curriculum content, coaching materials, and teaching aids as needed, compliant with CG Force Readiness Command (FORCECOM) policies and formats.</li>
<li>Maintain expertise on MHS GENESIS and associated supporting applications (i.e., Joint Level Viewer (JLV), Patient Portal, reporting platforms (Health Data Intelligence, Discern, LightsOn, Advance), etc.)</li>
<li>Adapt and customize JOMIS Roles 1 and 2 and JOMIS Operational Medicine Healthcare Solution Suites strategy and training and provide documentation to address Coast Guard needs, as needed.</li>
<li>Assist with development and execution of a training approach that ensures all trainers and end users are educated and equipped with training materials to use routinely for sustainment training.</li>
<li>Review all training materials for accuracy and relevancy based on curriculum and workflow and provide recommendations to the appropriate office for updates, as needed.</li>
<li>Promote EHR optimization for each user's role to support thorough, efficient documentation. Optimization should include personal configuration of workflow components (adding or removing), filters, continuous scrolling, and contextual view/split screen; Use of favorites and ensuring favorites are added to folders on Quick Orders Mpage; and sharing of favorites among team members.</li>
</ul>
Basic Qualifications:
<ul>
<li>A minimum of five (5) years' experience in supporting computer information systems training, tools, software installs, and upgrades; preparing classrooms, facilities, and necessary equipment for classes; delivering classroom instructor led, one-on-one, and structured on the job training.</li>
<li>A minimum of two (2) years' experience training personnel on Cerner Millennium Electronic Health Record or MHS GENESIS software.</li>
<li>Cerner Millenium training certification.</li>
<li>Strong interpersonal skills, effective verbal and written communication, and the ability to work professionally and effectively with stakeholders in a diverse community.</li>
<li>Fluency in verbal and written English and English medical terminology and the ability to read, write, speak, and understand English fluently.</li>
<li>United States (U.S.) citizenship.</li>
<li>Ability to obtain and maintain at a minimum a Tier 1 NACI background investigation</li>
<li>Ability to obtain a Common Access Card (CAC) as required.</li>
<li>Ability to work professionally and effectively with stakeholders in a diverse community.</li>
<li>Understanding of the unique informatics architecture of the military.</li>
<li>Operational (deployment), clinical (i.e., RN or HM), and Electronic Health Record (EHR) system experience strongly preferred.</li>
</ul><div>
Equal Opportunity Statement: 
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.</div></div>

MHS GENESIS Training Specialist

Adventist Health

<div>Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.
 
 
Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.
Job Summary:
Assists end-users at Adventist Health clinics, hospitals and other care settings with successful adoption and use of electronic health record (EHR) and related technologies. Works closely during the onboarding processes to ensure proficient EHR skills and works with users subsequently to fine-tune and improve those skills over time. Participates in specific training and competence building activities along with other informaticists, driven by user-data, and clinical performance of the system over time. Rounds with users on a regular basis with one or many AH markets and acts as a resource to be based at AH markets.
Job Requirements:
<div>Education and Work Experience:
<ul><li>Associate's/Technical Degree in one of the following fields of study: patient care technician, medical assistant, licensed vocational nurse, laboratory technician, radiologic technology, pharmacy technician, certified nursing assistant, health information management, nursing, respiratory therapy, rehabilitation services or equivalent combination of education/related experience: Required
</li><li>Bachelor's Degree: Preferred
</li></ul></div><div>Essential Functions:
<ul><li>Supports end-users (clinical, ancillary, support staff) in clinics or hospitals through EHR training including onboarding, first 30-days, and then on a routine basis, especially when EHR updates are rolled out. Requires close collaboration with med staff, clinic managers, nursing education, EHR education teams in IT, and vendors.
</li><li>Works closely with EHR super users, clinic managers, nurse supervisers, and others in workforce management to identify re-training and skills improvement opportunities. Leverages data from EHR and input during routine in-person (or virtual) rounding with users.
</li><li>Participates in change management activities including submission of incidents and change requests, including vetting and validation of user requests, reviewing with AH IT and Informatics teams, researching potential solutions, and communicating with users and other stakeholders.
</li><li>Learn and masters clinical workflows and market operations (clinical and financial), learns hardware and application support fundamentals, and participates in market activities during regulatory surveys, operational projects, downtimes etc. to ensure care continuity and improvements.
</li><li>Participates in projects as needed at market or system level for new service lines, new care locations, performance improvement programs, or clinically driven initiatives by connecting with end-users through all stages of the project to ensure their active engagement, training, and pre and post support.
</li><li>Performs other job-related duties as assigned.
</li></ul></div><div>Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
 
 
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.</div></div>

Associate Informaticist

Direct Physical Therapy

This description reflects leadership's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned or expected. The company reserves the right to add, remove, or change duties at any time.Locations: Orange City, FLJob Summary<ul><li>Serves patients and visitors by greeting and helping with their needs. Acts as a key point of contact between patients, visitors, staff members, healthcare professionals, and appropriate parties in an effort to aid in coordination of care. Performs as an assistant to their direct supervisor/manager. Accountable for administering, collecting, filing, organizing, scanning, and providing assistance with paper-work and document processes. As a centralized element to the practice, individual will be scheduling, answering calls/faxes with routing and message taking as appropriate, assisting with or completing in-person inquiries, payment collections/transactions, bookkeeping, maintaining records and accounts as appropriate.</li></ul>General Accountabilities<ul><li>Welcome patients and visitors by greeting, in person or on the telephone; answering or referring inquiries.</li><li>Request, compile and record medical records, reports, and correspondences.</li><li>Interview patients for completion of insurance, privacy forms, and documentation.</li><li>Communicate &amp; collect applicable service charges posting to patient accounts.</li><li>Schedule, check-in/out, cancel/reschedule, confirm, and communicate patient appointments, check-ups and provider referrals. (This may include other appointment types such as vendors, marketing representatives, other medical professionals, or guests in general).</li><li>Coordinate appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.</li><li>Collect and verify insurance/benefit coverage; communicating with patient, staff, and insurer as necessary.</li><li>Handle and maintain administrative/front desk activities to be fully operational at start of business or shift hours.</li><li>Answer and communicate telephone calls directing to appropriate staff as needed; documenting and communicating detailed messages as necessary. This includes checking messages and taking necessary action in a timely manner.</li><li>Answer and communicate in-coming faxes to appropriate staff assisting or executing tasks as needed in a timely manner.</li><li>Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.</li><li>Comforts patients by anticipating patient anxieties; answering patient questions; maintaining the reception/waiting area.</li><li>Ensures availability of treatment information by filing, retrieving, and/or preparing records.</li><li>Maintains patient accounts by obtaining, recording, and updating personal financial information.</li><li>Obtains revenue by recording and updating financial information. Record and collect patient charges. With direction, coordinate credit extended to patients; filing, collecting, and expediting third-party claims.</li><li>Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies &amp; communicating needs. Placing if directed and/or expediting orders for supplies. Verifying receipt of supplies; scheduling equipment service repairs.</li><li>Helps patients in distress by responding appropriately to emergencies.</li><li>Protects patients' rights by maintaining confidentiality of personal and financial information.</li><li>Complies with and retains knowledge of professional, ethical, and legal standards. Maintains operations and safe/clean working environment by following policies and procedures; reporting needed changes.</li><li>Maintains knowledge of best practice for medical regulatory/compliance standards including, but not limited to HIPAA and OSHA guidelines.</li><li>Contributes to team effort and practice initiatives.</li></ul>Job Qualifications<ul><li>Education: High School - equivalent or above</li><li>Work Experience: Out-Patient/Ambulatory Medical Office Reception - Preferably physical therapy, chiropractic, or rehabilitation.</li><li>Electronic Medical/Health Records: Preferably WebPT</li><li>Physical Skill/Ability: Job will require a healthy state where individual must be able to lift 25 lbs. from floor to waist on a periodic basis.</li><li>Must be able to pass a Background Check and drug screening.</li></ul>Skills&middot; Excellent verbal and written communications &middot; Compassionate/Empathetic &middot;Technical prowess &middot; Clerical/administrative procedural skills &middot; Health insurance procedures &middot; Working knowledge of billing and coding (ICD-10, CPT&rsquo;s, etc.) &middot; MS office proficiency &middot; Data entry &amp; typing &middot; Critical thinking &middot; Time management &middot; Multi-tasking &middot; Flexibility &middot; Detail and service orientation &middot; Active listening &middot; Work ethic that encompasses a constant willingness to learn &middot; Ability to accept direction &middot; Team player &middot; Professionalism &middot; Outstanding interpersonal skills with co-workers, patients, and general public &middot; Organization.NOTE: Certified Personal Trainer, Certified Strength and Conditioning Specialist, Athletic Trainer, or other healthcare certifications is a PLUS!' ' Work Remotely<ul><li>No</li></ul>Job Type: Full-timePay: $15.00 - $18.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Schedule:<ul><li>8 hour shift</li></ul>Work Location: In person

Patient Care Coordinator

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MHS GENESIS Training Specialist

MHS GENESIS Training Specialist

MHS GENESIS Training Specialist

MHS GENESIS Training Specialist

MHS GENESIS Training Specialist

Associate Informaticist

Patient Care Coordinator