eligibility technician

CareFirst BlueCross BlueShield

<div><p><b>Resp &amp; Qualifications</b>
</p><p><b>PURPOSE:</b>
<br>
The Technician, Enrollment II is responsible for ensuring that members are accurately enrolled into CareFirst member enrollment systems in a timely manner, and according to the account contract or service agreement for complex accounts. To accomplish this, the associate in this role may interact and coordinate activity with key client account contacts, subscribers, CareFirst Sales, Underwriting, Finance, and Information Technology associates, as well as associates aligned to the Account Installation Division of other BlueCross BlueShield Plans.<br>
<br>
<b>ESSENTIAL FUNCTIONS:</b></p>
Enroll subscribers and dependents for all lines of business as requested via fax, U.S. mail, and/or e-mail for complex accounts. Verify enrollment status, make changes to membership records, research and resolve enrollment system discrepancies, process membership terminations, and other forms of enrollment events. Complete monthly reconciliation processes and resolve discrepancies in a timely manner.<br>
<ul><li>
</li>
Coordinate with the Account Installation Team as it pertains to member identification card process to ensure cards are not released until all enrollment updates are completed and audited. Coordinate with the Billing Technician to ensure that all group enrollments are processed prior to running the monthly bill.<br>
<li>
</li><li>
May assist with initial training for new hires and training refreshers for experienced hires.</li></ul><p><b><br>
QUALIFICATIONS:</b></p><p><b><br>
Education Level:</b> High School Diploma or GED.<br>
<br>
<b>Experience:</b> 3 years experience in membership enrollment, member services, billing, claims operations, and/or data analysis.<br>
<br>
<b>Knowledge, Skills and Abilities (KSAs)</b></p><ul><li>
Must be able to work effectively in a team environment.</li><li>
Must be able to adapt swiftly to multiple and rapidly changing priorities.</li><li>
Must be able to learn and comprehend details of client accounts, process flow diagrams, and health insurance enrollment software.</li><li>
Must be able to work effectively with large amounts of member enrollment data, paying close attention to detail upon entering data into the appropriate CareFirst system.</li><li>
Must be able to utilize Microsoft Office Suite, especially Excel.</li></ul><p><br>
Salary Range: $34,632 - $63,492</p><p><b><br>
Salary Range Disclaimer</b>
</p><p>The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).</p><p><b>
Department</b>
</p><p>Enrollment Business Support</p><p><b>
Equal Employment Opportunity</b>
</p><p>CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.</p><p><b>
Where To Apply</b>
</p><p>Please visit our website to apply: www.carefirst.com/careers</p><p><b>
Federal Disc/Physical Demand</b>
</p><p>Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.</p><p><b>
PHYSICAL DEMANDS:</b></p><p>
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.</p><p><b>
Sponsorship in US</b>
</p><p>Must be eligible to work in the U.S. without Sponsorship.</p><p>
#LI-ZW1</p></div>

Enrollment Technician II (Remote)

Octapharma

<div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2>
</div><div><p>
This role is responsible for determining donor eligibility, plasma collection and product processing while maintaining compliance.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
This is What You&rsquo;ll Do</b></h2>
</div><div><ul><li>Ensure compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.</li><li>Maintain high levels of customer service, donor confidentiality, and a positive donor experience.</li><li>Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration, to ensure safety and product quality.</li><li>Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion.</li><li>Perform plasma collection and processing, including sterile product and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations.</li><li>Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required.</li><li>Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills.</li><li>Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions.</li><li>Maintain complete and accurate recordkeeping in compliance with company SOPs.</li><li>Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events.</li><li>Troubleshoot machine issues and perform routine quality control checks on equipment.</li><li>Perform other duties as assigned.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
This is What it Takes</b></h2>
</div><div><ul><li>High school diploma or equivalent (GED).</li><li>Three (3) months&rsquo; experience in clerical or customer service position preferred.</li><li>Specific certification or licensing based on State requirements.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements</b></h2>
</div><div><ul><li>Ability to utilize all required and appropriate PPE (Personal Protective Equipment).</li><li>Ability to sit or stand for extended periods.</li><li>Ability to tug, lift, and pull up to thirty-five (35) pounds.</li><li>Ability to bend, stoop, or kneel.</li><li>Occupational exposure to blood borne pathogens.</li><li>Ability to view video display terminal less than 18&rdquo; away from face for extended periods of time.</li><li>Ability to enter an environment with a temperature of -40C or colder according to Standard Operating Procedures.</li><li>Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.</li><li>Ability to use assistive devices if needed for mobility or communication.</li><li>Ability to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis and be punctual.</li><li>Ability to use a computer and other office equipment.</li><li>Ability to communicate effectively, both verbally and in writing.</li><li>Ability to focus and concentrate on tasks for extended periods.</li><li>Ability to navigate the office environment safely, including stairs and elevators (if applicable).</li><li>Ability to travel up to 20% via airplane and vehicle (if applicable).</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Do Satisfying Work. Earn Real Rewards and Benefits</b></h2>
</div><div><p>
We&rsquo;re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.</p><ul><li>
Formal training</li><li>
Outstanding plans for medical, dental, and vision insurance</li><li>
Health savings account (HSA)</li><li>
Flexible spending account (FSA)</li><li>
Tuition Reimbursement</li><li>
Employee assistance program (EAP)</li><li>
Wellness program</li><li>
401k retirement plan</li><li>
Paid time off</li><li>
Company paid holidays</li><li>
Personal time</li></ul><p></p><p><br>
Click Donor Center Technician I | Octapharma to view the full job description.</p></div></div></div>

Donor Center Technician 1

<div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2>
</div><div><p>
This role is responsible for determining donor eligibility, plasma collection and product processing while maintaining compliance.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
This is What You&rsquo;ll Do</b></h2>
</div><div><ul><li>Ensure compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.</li><li>Maintain high levels of customer service, donor confidentiality, and a positive donor experience.</li><li>Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration, to ensure safety and product quality.</li><li>Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion.</li><li>Perform plasma collection and processing, including sterile product and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations.</li><li>Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required.</li><li>Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills.</li><li>Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions.</li><li>Maintain complete and accurate recordkeeping in compliance with company SOPs.</li><li>Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events.</li><li>Troubleshoot machine issues and perform routine quality control checks on equipment.</li><li>Perform other duties as assigned.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
This is What it Takes</b></h2>
</div><div><ul><li>High school diploma or equivalent (GED).</li><li>Three (3) months&rsquo; experience in clerical or customer service position preferred</li><li>Specific certification or licensing based on State requirements.</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Physical Requirements</b></h2>
</div><div><ul><li>Ability to utilize all required and appropriate PPE (Personal Protective Equipment).</li><li>Ability to sit or stand for extended periods.</li><li>Ability to tug, lift, and pull up to thirty-five (35) pounds.</li><li>Ability to bend, stoop, or kneel.</li><li>Occupational exposure to blood borne pathogens.</li><li>Ability to view video display terminal less than 18&rdquo; away from face for extended periods of time.</li><li>Ability to enter an environment with a temperature of -40C or colder according to Standard Operating Procedures.</li><li>Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.</li><li>Ability to use assistive devices if needed for mobility or communication.</li><li>Ability to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis and be punctual.</li><li>Ability to use a computer and other office equipment.</li><li>Ability to communicate effectively, both verbally and in writing.</li><li>Ability to focus and concentrate on tasks for extended periods.</li><li>Ability to navigate the office environment safely, including stairs and elevators (if applicable).</li><li>Ability to travel up to 20% via airplane and vehicle (if applicable).</li></ul><p>
Full job description: https://careers.octapharmaplasma.com/us/en/donor-center-technician-i</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Do Satisfying Work. Earn Real Rewards and Benefits</b></h2>
</div><div><p>
We&rsquo;re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.</p><ul><li>
Formal training</li><li>
Outstanding plans for medical, dental, and vision insurance</li><li>
Health savings account (HSA)</li><li>
Flexible spending account (FSA)</li><li>
Tuition Reimbursement</li><li>
Employee assistance program (EAP)</li><li>
Wellness program</li><li>
401k retirement plan</li><li>
Paid time off</li><li>
Company paid holidays</li><li>
Personal time</li></ul></div></div></div>

State of South Carolina

<div><div><div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2></div><br>
<p></p><div><br>
<div><b>*This is a Temporary Grant position.*</b></div><div><b><br>
The Agency's mission is to be boldly innovative in improving the health and quality of life for South Caro</b><b>linians.</b></div><div></div><div><br>
This position is located in <b>Eligibility, Enrollment and Member Service (EEMS) Processing Centers</b><b>,</b><b> </b><b>Spartanburg</b><b> C</b><b>ounty.</b></div><div>
This is an in-office role and not a telecommute or remote position.</div><br>
<b>
Are you the One? </b>We are looking for an <b>Eligibility Specialist II (MAGI)</b> who will determine/re-determine Medicaid eligibility according to Medicaid policies and procedures. This position collects and evaluates documentation from applicants to determine individual and family eligibility for the program. Eligibility Specialists complete all assigned eligibility determinations, reviews, and changes in an accurate and timely manner.<ul><li>
Uses various information sources, electronic tools, and systems provided by the Department to collect, assemble, evaluate, and act upon information provided by applicant/beneficiaries and third parties to make timely eligibility determinations, reviews, and changes of circumstance. Follows policies and procedures for the collection and analysis of applications and documentation and collects additional information for beneficiaries as necessary with the least burden to the applicant/beneficiary as possible. Performs follow-up activities in an efficient and effective manner, using the communication method most appropriate for obtaining outstanding information. Documents all notes and steps clearly and completely for review and hand-off to other specialists.</li><li>
Demonstrates proficiency in utilizing all processes, policies, procedures, and system updates to ensure that all eligibility determinations, reviews, and changes are completed accurately with satisfactory documentation. Makes accurate determinations of eligibility based on the rules and standards detailed by the Department and defined in written performance standards. Resolves discrepancies in case determinations or documentation a timely manner. Follows appropriate escalation processes as outlined in eligibility process documentation. Labels all documentation, records decision and notes clearly and accurately in the appropriate systems of record.</li><li>
Maintains a professional demeanor and communication style, ensuring that communication and interactions with co-workers, supervisors, and beneficiaries is clear, polite, and concise. Participates in customer service and privacy training and ensures that confidential or private information is maintained in accordance with State and Federal law as articulated through departmental policies and training.</li><li>
Attends all mandatory meetings, trainings, and events as directed by supervisory staff and agency leadership. Maintains awareness of and complies with all agency policies, to include privacy, confidentiality, standards of conduct, performance, leave and compensation, vehicle use and travel, and financial controls. Maintains appropriate certification and training to perform emergency management evacuation and shelter duties as necessary. Performs other duties as assigned by supervisory staff and agency leadership.</li></ul><div><b>
The South Carolina Department of Health and Human Services offers an exceptional benefits package for FTE and TGE positions that includes:</b></div><ul><li>
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.</li><li>
15 days annual (vacation) leave per year.</li><li>
15 days sick leave per year.</li><li>
13 paid holidays.</li><li>
State Retirement Plan and Deferred Compensation Programs.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Minimum and Additional Requirements</b></h2></div>
<p></p><div><p>A high school diploma and relevant program experience in customer services, social services, human services, and/or Medicaid processing.</p><p>
A bachelor's degree may be substituted for the required program experience.</p><p><b><br>
Additional Requirements:</b></p><ul><li>
Overtime and/or weekend work with Deputy approval.</li><li>
Sitting or standing for long periods of time.</li><li>
Lifting requirements: 20 lbs.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2></div>
<p></p><div><ul><li>Eligibility Specialists must have a familiarity with computers, standard Microsoft Office software, internet browsers, and the ability to read, write, and speak English in a clear and concise manner.</li><li>
Must be able to perform basic mathematical computations.</li><li>
Eligibility Specialists must be able to work in a professional office environment with a diverse group of teammates and provide excellent customer service either face to face, telephonically or through written communication.</li><li>
Eligibility Specialists must be able to learn, retain, and apply information about federal rules and standards for processing Medicaid eligibility determinations.</li><li>
Specialists must maintain productive workspaces and must perform tasks in an effective manner to ensure the completeness, accuracy, and timeliness of eligibility determinations.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Comments</b></h2></div>
<div><p>Please complete the State application to include all current and previous work history and education. <b>A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes.</b><b> </b>All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.<br>
<br>
<i>The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.</i></p></div></div></div>

Eligibility Specialist II (MAGI) / 61100189TG

<div><div><div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2></div><br>
<p></p><div><br>
<div><b>The Agency's mission is to be boldly innovative in improving the health and quality of life for South Caro</b><b>linians.</b></div><div></div><div><br>
This position is located in <b>Eligibility, Enrollment and Member Service (EEMS) Processing Centers, Spartanburg County.</b><br>
This is an in-office role and not a telecommute or remote position.</div><div><br>
<b>
Are you the One? </b>We are looking for an <b>Eligibility Specialist II (LTCW)</b> who is the front-line of beneficiary access to the Medicaid program. This position collects and evaluates documentation from applicants to determine individual and family eligibility for the program. Eligibility Specialists ensure the integrity of the Medicaid program by completing all eligibility determinations, reviews, and eligibility changes in an accurate and timely manner. In addition to meeting minimum standards for timely determinations in accordance with the Department&rsquo;s EPSM, serves as a subject matter expert and first tier escalation authority for individuals on their team.</div><ul><li>
Uses various information sources, electronic tools, and systems provided by the Department to collect, assemble, evaluate, and act upon information provided by applicant/beneficiaries and third parties to make timely eligibility determinations, reviews, and changes of circumstance. Follows policies and procedures for the collection and analysis of applications and documentation and collects additional information for beneficiaries as necessary with the least burden to the applicant/beneficiary as possible. Performs follow-up activities in an efficient and effective manner, using the communication method most appropriate for obtaining outstanding information in a timely manner. Documents all notes and steps clearly and completely for review and hand-off to other specialists.</li><li>
Demonstrates proficiency in utilizing all processes, policies, procedures, and system updates to ensure that all eligibility determinations, reviews, and changes are completed accurately with satisfactory documentation. Makes accurate determinations of eligibility based on the rules and standards detailed by the Department and defined in written performance standards. Resolves discrepancies in case determinations or documentation a timely manner. Follows appropriate escalation processes as outlined in eligibility process documentation. Labels all documentation, records decision and notes clearly and accurately in the appropriate systems of record.</li><li>
Maintains a professional demeanor and communication style, ensuring that communication and interactions with co-workers, supervisors, and beneficiaries is clear, polite, and concise. Participates in customer service and privacy training and ensures that confidential or private information is maintained in accordance with State and Federal law as articulated through departmental policies and training.</li><li>
Attends all mandatory meetings, trainings, and events as directed by supervisory staff and agency leadership. Maintains awareness of and complies with all agency policies, to include privacy, confidentiality, standards of conduct, performance, leave and compensation, vehicle use and travel, and financial controls. Maintains appropriate certification and training to perform emergency management evacuation and shelter duties as necessary. Performs other duties as assigned by supervisory staff and agency leadership.</li></ul><div><b>
The South Carolina Department of Health and Human Services offers an exceptional benefits package for FTE and TGE positions that includes:</b></div><ul><li>
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.</li><li>
15 days annual (vacation) leave per year.</li><li>
15 days sick leave per year.</li><li>
13 paid holidays.</li><li>
State Retirement Plan and Deferred Compensation Programs.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Minimum and Additional Requirements</b></h2></div>
<p></p><div><p>A high school diploma and experience in customer services, social services, human services, and/or Medicaid processing.</p><p>
A bachelor's degree may be substituted for the required program experience.</p><p><b><br>
Additional Requirements:</b></p><ul><li>
Overtime and/or weekend work with Deputy approval.</li><li>
Sitting or standing for long periods of time.</li><li>
Lifting requirements: 20 lbs.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2></div>
<p></p><div><ul><li>Eligibility Specialists must have a familiarity with computers, standard Microsoft Office software, internet browsers, and the ability to read, write, and speak English in a clear and concise manner.</li><li>
Must be able to perform basic mathematical computations.</li><li>
Eligibility Specialists must be able to work in a professional office environment with a diverse group of teammates and provide excellent customer service either face to face, telephonically or through written communication.</li><li>
Eligibility Specialists must be able to learn, retain, and apply information about federal rules and standards for processing Medicaid eligibility determinations.</li><li>
Specialists must maintain productive workspaces and must perform tasks in an effective manner to ensure the completeness, accuracy, and timeliness of eligibility determinations.</li><li>
Demonstrates high performance standards.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Comments</b></h2></div>
<div><p>Please complete the State application to include all current and previous work history and education. <b>A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes.</b><b> </b>All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.<br>
<br>
<i>The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.</i></p></div></div></div>

Eligibility Specialist II (LTCW) / 61059453

Texas Health and Human Services Commission

<div></div><div><div><div><div><div>Date: Mar 19, 2026
</div></div></div></div><div><div><div><div>Location:
SCHERTZ, TX
</div></div></div></div><div><div><div><div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><br>
<p></p>
<p><b>
Functional Title: </b>Eligibility Advisor I - Temporary<br>
<b>Job Title: </b>Eligibility Advisor I<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>Ops Virtual Interviewing Ctrs<br>
<b>Posting Number: </b>15109<br>
<b>Closing Date: </b>04/02/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Community and Social Services<br>
<b>Salary Range: </b>$2,953.25<b> </b>- $4,365.66<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-B-13<br>
<b>Shift: </b>Day<br>
<b>Additional Shift:</b><br>
<b>Telework: </b>Eligible for Telework<br>
<b>Travel: </b>Up to 10%<br>
<b>Regular/Temporary: </b>Temporary<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b>
<br>
<b>Job Location City:</b> SCHERTZ<br>
<b>Job Location Address:</b> 109 WINDY MEADOWS DR<br>
<b>Other Locations:</b>
<br>
<b>MOS Codes:</b> No military equivalent</p><p><b><br>
Brief Job Description:</b></p><br>
<p></p>
<p>
This is a temporary position that is expected to end on 08/31/2027. Temporary employees may be eligible to transfer to a regular status vacant position, contingent upon regular status position availability, tenure, and job performance.</p><br>
<p></p>
<p>
Are you a highly motivated, compassionate and dedicated individual looking for a rewarding career assisting the most vulnerable citizens of Texas in need of food, medical care, cash assistance and other social services?</p><br>
<p></p>
<p>
If so, the Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment. AES provides an integrated and streamlined approach to connect individuals to services and supports that: reduce institutionalization, allow individuals to remain in their communities, and promote economic and personal self-sufficiency. AES is built upon its&rsquo; core values of respect, ownership, collaboration, and integrity with a goal of delivering best-in-class customer service to clients and stakeholders.</p><br>
<p>
</p><p>Our staff are well organized, able to multi-task, possess the ability to learn policy regulations, able to thrive in a challenging, fast-paced, and evolving environment, have good communication skills, a positive attitude, strong work-ethic and a desire to help others. If you also possess these skills, then we are looking for you.</p><br>
<p></p>
<p><b>
We want you to join our team!</b></p><br>
<p></p>
<p>
The Eligibility Advisor I position consists of three job classifications; Eligibility Advisor, Medical Eligibility Specialist, and Hospital Based Worker that establish eligibility for different financial and medical programs. These include the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Medicaid for the Elderly and People with Disabilities (MEPD) and Medicaid.</p><br>
<p></p>
<p><b>
Essential Job Functions (EJFs):</b></p><br>
<p></p>
<p>
As an Eligibility Advisor I, you will receive paid, formal, training to perform the following essential job functions:</p>
<ul>
<li>Interview applicants and recipients in person or by inbound or outbound telephone calls to obtain pertinent financial and personal information to determine financial eligibility for public assistance programs.</li>
<li>Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.</li>
<li>Compute and authorize benefits based on eligibility determination.
</li><li>Process work in accordance with state and federal regulations and established procedures, guidelines, and timeframes.</li>
<li>Perform other duties, as assigned.
</li></ul><p>Must be able to work overtime, as required by management, outside of normal hours of operation, which may include weekends when called upon.
</p><p>Must be able to work in a highly stressful and fast-paced environment under constant pressure to meet required deadlines.</p><br>
<p></p>
<p><b>
Knowledge, Skills and Abilities (KSAs):</b></p><br>
<p></p>
<p>
In addition to the above listed functions, the following knowledge, skills, and abilities are needed:</p>
<ul>
<li>Use fact-finding techniques to obtain, relate and evaluate information provided by applicants.</li>
<li>Read, understand, apply, and explain detailed regulations and policies.
</li><li>Perform basic arithmetic functions.</li>
<li>Manage time efficiently by establishing priorities in accordance with importance of deadlines.</li>
<li>Establish and maintain effective work relationships with others.
</li><li>Ability to communicate effectively both verbally and in writing.
</li><li>Follow written and oral directions and instructions.
</li><li>Operate computers to perform data entry and basic office software use such as Microsoft Word, Outlook, and Excel.</li>
</ul>
<p>General knowledge and proficiency with computers and related technologies, such as software, hardware, operating systems, and typing skills.
</p><p>Using Microsoft Teams and potentially soft phone technology is part of the everyday job expectations.</p><br>
<p>
</p><p><b>Registrations, Licensure Requirements or Certifications:</b></p><br>
<p></p>
<p>
N/A</p><br>
<p></p>
<p><b>
Initial Screening Criteria:</b></p><br>
<p></p>
<p>
Applicants must meet the following education and experience requirements:</p><br>
<p></p>
<p>
Education:
</p><p>High School Diploma or GED equivalent is required.
</p><p>Sixty (60) semester or ninety (90) quarter hours from an accredited college or university is preferred.</p><br>
<p>
</p><p>Experience:
</p><p>One (1) year of customer service experience with public contact which can include retail, call center, clerical, hospitality, banking, receptionist, or similar customer service experience.
</p><p>Thirty (30) semester or forty-five (45) quarter hours from an accredited college or university may be substituted for one (1) year of required experience.</p><br>
<p></p>
<p>
Experience in an environment interviewing clients and gathering personal information in-person or over the phone is preferred.</p><br>
<p></p>
<p><b>
Additional Information:</b></p><br>
<p></p>
<p>
Upon hire, the selected candidate will be required to sign a Temporary Employment Agreement. Temporary employees may be eligible to transfer to a regular status vacant position, contingent upon regular status position availability, tenure, and job performance.</p><br>
<p></p>
<p>
This posting may be used to fill positions in other locations within the region, as vacancies occur.</p><br>
<p></p>
<p>
Access and Eligibility Services Field Office normal hours of operation are Monday-Friday 8:00am to 5:00pm. Employees may be required to work overtime, as required by management, outside of normal hours of operation, which may include weekends.</p><br>
<p>
</p><p>Applicants selected for hire will be required to pass a fingerprint criminal history background check.</p><br>
<p></p>
<p>
Applicants may not have a history of substantiated fraudulent activity against HHSC or any program it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.
</p><p>Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><br>
<p></p>
<p><b>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p>
<p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><br>
<p></p>
<p><b>
ADA Accommodations:</b></p>
<p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><br>
<p></p>
<p><b>
Pre-Employment Checks and Work Eligibility:</b></p>
<p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><br>
<p></p>
<p>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p>
<p><b>
Telework Disclaimer:</b></p>
<p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p><br>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>San Antonio</p></div>

Eligibility Advisor I - Temporary

<div></div><div><div><div><div><div>Date: Mar 19, 2026
</div></div></div></div><div><div><div><div>Location:
SILSBEE, TX
</div></div></div></div><div><div><div><div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><br>
<p></p>
<p><b>
Functional Title: </b>Eligibility Advisor I - Temporary<br>
<b>Job Title: </b>Eligibility Advisor I<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>TW Reg 05 EOAPD<br>
<b>Posting Number: </b>15074<br>
<b>Closing Date: </b>04/02/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Community and Social Services<br>
<b>Salary Range: </b>$2,953.25<b> </b>- $4,365.66<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-B-13<br>
<b>Shift: </b>Day<br>
<b>Additional Shift:</b><br>
<b>Telework: </b>Eligible for Telework<br>
<b>Travel: </b>Up to 10%<br>
<b>Regular/Temporary: </b>Temporary<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b>
<br>
<b>Job Location City:</b> SILSBEE<br>
<b>Job Location Address:</b> 1215 E HWY 327<br>
<b>Other Locations:</b>
<br>
<b>MOS Codes:</b> No military equivalent</p><p><b><br>
Brief Job Description:</b></p><br>
<p></p>
<p>
This is a temporary position that is expected to end on 08/31/2027. Temporary employees may be eligible to transfer to a regular status vacant position, contingent upon regular status position availability, tenure, and job performance.</p><br>
<p></p>
<p>
Are you a highly motivated, compassionate and dedicated individual looking for a rewarding career assisting the most vulnerable citizens of Texas in need of food, medical care, cash assistance and other social services?</p><br>
<p></p>
<p>
If so, the Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment. AES provides an integrated and streamlined approach to connect individuals to services and supports that: reduce institutionalization, allow individuals to remain in their communities, and promote economic and personal self-sufficiency. AES is built upon its&rsquo; core values of respect, ownership, collaboration, and integrity with a goal of delivering best-in-class customer service to clients and stakeholders.</p><br>
<p>
</p><p>Our staff are well organized, able to multi-task, possess the ability to learn policy regulations, able to thrive in a challenging, fast-paced, and evolving environment, have good communication skills, a positive attitude, strong work-ethic and a desire to help others. If you also possess these skills, then we are looking for you.</p>
<p><b>
We want you to join our team!</b></p><br>
<p></p>
<p>
The Eligibility Advisor I position consists of three job classifications; Eligibility Advisor, Medical Eligibility Specialist, and Hospital Based Worker that establish eligibility for different financial and medical programs. These include the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Medicaid for the Elderly and People with Disabilities (MEPD) and Medicaid.</p><br>
<p></p>
<p><b>
Essential Job Functions (EJFs):</b></p><br>
<p></p>
<p>
As an Eligibility Advisor I, you will receive paid, formal, training to perform the following essential job functions:</p>
<ul>
<li>Interview applicants and recipients in person or by inbound or outbound telephone calls to obtain pertinent financial and personal information to determine financial eligibility for public assistance programs.</li>
<li>Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.</li>
<li>Compute and authorize benefits based on eligibility determination.
</li><li>Process work in accordance with state and federal regulations and established procedures, guidelines, and timeframes.</li>
<li>Perform other duties, as assigned.
</li></ul><p>Must be able to work overtime, as required by management, outside of normal hours of operation, which may include weekends when called upon.
</p><p>Must be able to work in a highly stressful and fast-paced environment under constant pressure to meet required deadlines.</p><br>
<p></p>
<p><b>
Knowledge, Skills and Abilities (KSAs):</b></p><br>
<p></p>
<p>
In addition to the above listed functions, the following knowledge, skills, and abilities are needed:</p>
<ul>
<li>Use fact-finding techniques to obtain, relate and evaluate information provided by applicants.</li>
<li>Read, understand, apply, and explain detailed regulations and policies.
</li><li>Perform basic arithmetic functions.</li>
<li>Manage time efficiently by establishing priorities in accordance with importance of deadlines.</li>
<li>Establish and maintain effective work relationships with others.
</li><li>Ability to communicate effectively both verbally and in writing.
</li><li>Follow written and oral directions and instructions.
</li><li>Operate computers to perform data entry and basic office software use such as Microsoft Word, Outlook, and Excel.</li>
</ul>
<p>General knowledge and proficiency with computers and related technologies, such as software, hardware, operating systems, and typing skills.
</p><p>Using Microsoft Teams and potentially soft phone technology is part of the everyday job expectations.</p><br>
<p>
</p><p><b>Registrations, Licensure Requirements or Certifications:</b></p><br>
<p></p>
<p>
N/A</p><br>
<p></p>
<p><b>
Initial Screening Criteria:</b></p><br>
<p></p>
<p>
Applicants must meet the following education and experience requirements:</p><br>
<p></p>
<p>
Education:
</p><p>High School Diploma or GED equivalent is required.
</p><p>Sixty (60) semester or ninety (90) quarter hours from an accredited college or university is preferred.</p><br>
<p>
</p><p>Experience:
</p><p>One (1) year of customer service experience with public contact which can include retail, call center, clerical, hospitality, banking, receptionist, or similar customer service experience.
</p><p>Thirty (30) semester or forty-five (45) quarter hours from an accredited college or university may be substituted for one (1) year of required experience.</p><br>
<p></p>
<p>
Experience in an environment interviewing clients and gathering personal information in-person or over the phone is preferred.</p><br>
<p></p>
<p><b>
Additional Information:</b></p><br>
<p></p>
<p>
Upon hire, the selected candidate will be required to sign a Temporary Employment Agreement. Temporary employees may be eligible to transfer to a regular status vacant position, contingent upon regular status position availability, tenure, and job performance.</p><br>
<p></p>
<p>
This posting may be used to fill positions in other locations within the region, as vacancies occur.</p><br>
<p></p>
<p>
Access and Eligibility Services Field Office normal hours of operation are Monday-Friday 8:00am to 5:00pm. Employees may be required to work overtime, as required by management, outside of normal hours of operation, which may include weekends.</p><br>
<p>
</p><p>Applicants selected for hire will be required to pass a fingerprint criminal history background check.</p><br>
<p></p>
<p>
Applicants may not have a history of substantiated fraudulent activity against HHSC or any program it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.</p><br>
<p>
</p><p>Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><br>
<p></p>
<p><b>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p>
<p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><br>
<p></p>
<p><b>
ADA Accommodations:</b></p>
<p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><br>
<p></p>
<p><b>
Pre-Employment Checks and Work Eligibility:</b></p>
<p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><br>
<p></p>
<p>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p>
<p><b>
Telework Disclaimer:</b></p>
<p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p><br>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Beaumont</p></div>

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