embedded case manager

The Albray Maxwell Center

The Special Explorers Center is dedicated to children with special needs. We strive to address the needs of the &quot;whole&quot; child, with the inclusion of parents or guardians and the community to ensure a dynamic, favorable outcome. Our goal is to promote continued growth by focusing on structural socialization skill training and ensuring each child develops skills at his or her own pace.Job Description:The Case Manager provides day to day support to Behavior Technicians providing ABA services under BCBA supervision. They function as a liaison to BCBAs by providing parent training. The Case Manager is responsible to address parents&rsquo; concerns regarding services, create consumer programming, writing reports, graphing, updating, and analyzing data based on the assessment developed by the Clinical Supervisor (BCBA). The Case Manager is also responsible for the clinical supervision of the Behavior Technicians, who provide 1:1 ABA therapies. The Case Manager will meet with their Clinical Supervisor on a monthly basis to review your assigned caseload. Miscellaneous administrative and supervisory tasks could be asked to performRequirements:&middot; Must have a bachelor&rsquo;s level degree or higher&middot; Must have a minimum of 2 years working with children diagnosed with Autism or other related intellectual disability.&middot; Must be computer literate in Excel Microsoft PowerPoint&middot; Clean DMV record&middot; Time Management&middot; Professionalism&middot; Exceptional communication skillsHere at Special Explorers Center, we have always prided ourselves on cultivating an inclusive culture in an effort to promote a healthy learning environment. Cultural awareness, sensitivity and understanding are embedded in how we train our staff and provide services to our clientsJob Type: Full-timePay: $23.00 - $32.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>ABA: 1 year (Required)</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Work Location: In person

ABA Case Manager

AllHealth Network

<div><h3 class="jobSectionHeader">Case Manager &ndash; Co-Responder &ndash; AllHealth Network
</h3>At AllHealth Network, we partner closely with community and law enforcement agencies to deliver coordinated, person-centered support to individuals facing homelessness and complex needs. The Case Manager position embedded with the Littleton Police Department (LPD) is essential for enhancing community-based responses through direct engagement, ongoing follow-up, and strong partnerships.

This position supports the Littleton Police Department, focusing on proactive outreach, service coordination, and continuous collaboration with community stakeholders.
<h4 class="jobSectionHeader">
 What You&rsquo;ll Do</h4>
<ul><li>Serve a caseload of approximately 50 clients at any given time; riding with officers for client engagement (resources, in-person follow up), responding to calls for service related to homelessness, and sustaining community partnerships via attending meetings, openings, and community events</li>
<li>Maintain an active caseload of clients as determined by department standards.</li>
<li>Provide and document clinical care interventions to meet regulatory standards and/or contractual requirements.</li>
<li>Improve client satisfaction and related health outcomes through delivery of person-centered treatment planning and collaborative care.</li>
<li>Work closely and collaborate within a team-based model to ensure effective and efficient delivery of care coordination and case management services.</li>
<li>Role requires telephonic and face-to-face contact; travel as required for hospital, provider offices, community-based organizations and/or home visits; partnering with other ACT team staff.</li>
<li>Motivate clients to participate in the program by establishing a therapeutic relationship.</li>
<li>Maintain a caseload of clients in accordance with department policy, to gain optimal functioning and sustain improvements in health management.</li>
<li>Complete comprehensive assessments that collect in-depth information about a client&rsquo;s unique situation and functioning in order to identify their individual needs. Information gathered should include, but not limited to; medical, psychosocial and behavioral health.</li>
<li>Develop and implement care plans using a multidisciplinary process that address client identified needs.</li>
<li>Assist clients in identifying recovery goals and coordinating services and providers to meet those goals. Utilize professional judgment and critical thinking to assist the client in overcoming barriers to goal achievement. Modify care plan as necessary.</li>
<li>Act as a client advocate and a liaison between internal and external providers, community resources and criminal justice partners to seamlessly integrate and coordinate services.</li>
<li>Provide clinical and coaching services that are consistent with the client&rsquo;s readiness to change and client engagement. Interventions may include, but are not limited to: motivational interviewing to facilitate health behavior change, cognitive behavioral strategies, skills-based training, and self-management support.</li>
<li>Make referrals to community-based organizations and resources that are consistent with the identified needs in the plan of care and/or by the client.</li>
<li>Maintain a positive, ethical, and professional working relationship with community, government agencies, and other professionals.</li>
<li>Perform case management services consistent with ethical and professional standards established by CMSA and disciplines pertinent to the employee.</li>
<li>Follow all AllHealth Network policies and procedures.</li>
<li>Perform other duties as required within the scope of the position and the experience, education and ability of the employee.</li>
<li>Respond to calls for service where the primary request/concern is regarding resource navigation.</li>
<li>Quickly evaluate the nature and severity of a crisis to determine appropriate interventions and support.</li>
<li>Provide secondary referrals from the Police Department to the CIT inbox</li>
</ul><h4 class="jobSectionHeader">What You Bring</h4>
<ul><li>Bachelor&rsquo;s degree in a related clinical field such as Social Work, Clinical Psychology, or Counseling.</li>
<li>Minimum of 2 years of related clinical practice experience with diverse populations in a physical and/or behavioral health setting or criminal justice setting.</li>
<li>Experience in case management, care coordination, and/or community health required.</li>
<li>Demonstrated ability in assessment, evaluation, and interpretation of behavioral health information, and care planning.</li>
<li>Knowledge and familiarity with case management concepts, principles, and strategies.</li>
<li>High level of understanding of community resources, treatment options, funding options, and special programs.</li>
<li>Proficiency in operating PC-based software programs including Word, Excel, PowerPoint, and other computer-based systems.</li>
<li>Advanced written and oral communication, decision making, and problem-solving skills; efficient time management with the ability to multi-task.</li>
<li>Excellent interpersonal skills, ability to work independently as well as part of a team, and collaboration with internal and external teams.</li>
</ul>
Must possess own transportation, have a good driving record, a valid driver&rsquo;s license, and proof of insurance.
<h4 class="jobSectionHeader">
Why You&rsquo;ll Love Working Here</h4>
<ul><li>A culture rooted in compassion, care, and integrity, where clinicians are valued as people first.</li>
<li>Strong work-life balance supported by flexible scheduling options and manageable caseloads.</li>
<li>The autonomy to shape your work, with leadership that trusts your professional judgment.</li>
<li>Regular supervision and consultation opportunities with experienced clinicians and leaders.</li>
<li>Clear paths for professional growth through continuing education, mentorship, and leadership development.</li>
<li>A comprehensive benefits package and a supportive environment where your voice matters.</li>
<li>The opportunity to serve a diverse and high-impact population, making a real difference every day in the lives of individuals, families, and our community.</li></ul> 

<h4 class="jobSectionHeader">
Position Details:</h4>

Full Time

4-10 hour shifts &ndash; 40 hour work week

Program focus: Law enforcement&ndash;embedded case management and homelessness response in Littleton, CO 

<h4 class="jobSectionHeader">
Compensation:</h4>

$26 - $28
<h6 class="jobSectionHeader">
The base salary range represents the low and high end of the AllHealth Network hiring salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, merit, and the ability to embody the AllHealth Network mission and values. The range listed is just one component of AllHealth Networks&rsquo; total compensation package for employees. Other rewards may include short-term and long-term incentives as well as a generous benefits package detailed below.</h6> 

<h4 class="jobSectionHeader">
The Perks &amp; Benefits You Deserve:</h4>

First, you would be joining one of Denver&rsquo;s Top Places to Work! We are honored to receive this amazing award, and we know it is recognition from our engaged staff who believe they are taken care of, listened to, and believe they are part of something bigger.

Our facility is approved by the Colorado Health Service Corps (CHSC), and we offer our employees the opportunity to participate in our Loan Repayment Program. Additionally, we provide a comprehensive compensation and benefits package which includes:
<ul>
<li>Positive, collaborative team culture</li>
<li>Competitive compensation structure</li>
<li>Medical Insurance, Dental Insurance, Basic Life and AD&amp;D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts</li>
<li>Retirement Savings 401k, company match up to 50% of the first 6% contributed</li>
<li>Excellent Paid Time Off &amp; Paid Holidays Off</li>
<li>Additional Benefits</li></ul> 


Join AllHealth Network and be part of a mission-driven organization committed to providing impactful, compassionate care to the communities that need it most. 

<h4 class="jobSectionHeader">Important Notice</h4>
<h4 class="jobSectionHeader">Our recruiting system uses an AI-assisted Candidate Match score to help recruiters identify applicants whose qualifications align with this position. The score is used to help prioritize application review and is not the sole factor in any hiring decision.</h4>
<h4 class="jobSectionHeader">All hiring decisions involve human review.</h4>
<h4 class="jobSectionHeader">You may opt out of AI-assisted scoring at any time. If you opt out, your application will be reviewed by a recruiter without reference to any AI-generated score.</h4>
<h4 class="jobSectionHeader">For more information, please review our Privacy Notice or contact hr@allhealthnetwork.org.</h4></div>

Case Manager - Co-responder

Devereux

<div>Description:
<div>
Do you want to make a positive impact on the lives of children and Families?</div><div>
Then being a Case Manager at Devereux is for YOU! You belong here.</div><div>
This is not your traditional case manager role. You&rsquo;ll be there to support!</div><div></div><div> 
Devereux Florida Health provides services for children and families in the child welfare system, to ensure a community without abuse, neglect and abandonment so all children grow to their full potential. Based out of Sarasota, FL and providing coverage to Sarasota, DeSoto, and Manatee counties., the Case Manager is responsible for coordinating and overseeing services to support individuals in the Sarasota Pilot Program with a primary focus on ensuring safety, stability, and assisting towards permanency. Ensuring all individuals receive any needed services. This role requires consistent engagement with children and foster parents and biological families and service and service providers to assess needs, ensure any additional services are in place , monitor progress and communicate to all parties.</div><div></div><div> 
The Case Manager facilitates access to necessary services, including medical, educational, and behavioral health supports, while maintaining accurate and timely documentation in compliance with agency and regulatory requirements. They will advocate for the child&rsquo;s best interests, ensuring that all decisions promote well-being and permanency outcomes. This position also involves regular communication and collaboration with multidisciplinary teams, including therapists, supervisors, and community partners, to address barriers and support placement stability. The Case Manager is responsible for preparing any necessary reports.</div><div></div><div> 
Position Details:</div><div>
Salary: Starts at $24.04- 27.41 / hr (rate is based on education and relevant experience).</div><div>
Schedule: Full time</div><div>
Location: hybrid; in-office &amp; community-based (covers Sarasota, DeSoto, and Manatee Counties; other Counties as needed.)</div><div></div><div> 
Benefits and Rewards</div><ul><li>
Up to 24 PTO days/year (increases with service)</li><li>
Up to 64 hours of sick time</li><li>
Low-cost medical, dental, vision Devereux Benefits
</li><li>403(b) retirement plan</li><li>
ASCEND Tuition Program: 100% tuition covered (up to $15k undergrad / $25k grad per year)</li><li>
Student loan repayment assistance</li><li>
Payactiv: Access your earned wages early</li><li>
Employee Assistance Program &amp; Discounts</li></ul>
Qualifications:
<div>
Education:</div><ul><li>
Bachelor&rsquo;s degree in human services, criminology, juvenile justice, psychology, sociology, counseling, special education, education, human development, child development, family development, marriage and family therapy, and nursing required</li><li>
Master's Degree in Counseling, Social Work or related field preferred</li></ul><div>
Experience:</div><ul><li>
Must have full Florida Board Certification in Child Welfare Case Management</li><li>
Two years of experience working with children, adolescents and families is strongly preferred.</li><li><div>
Strong organizational skills, critical thinking, and the ability to manage complex cases are essential. The Case Manager must demonstrate professionalism, cultural competency, and a commitment to supporting children and families through a trauma-informed and strengths-based approach.</div></li><li><div>
On call is also needed. Transportation and supervising visits may also be necessary.</div></li></ul><div>
Other Requirements:</div><ul><li>
Valid Florida Driver's License</li><li>
On-call rotation</li><li>
Successfully pass pre-employment medical screenings which include: Drug Test and TB Test.</li><li>
Successfully pass a Level 2 background screening with the State of Florida. To learn more visit: https://info.flclearinghouse.com.</li></ul><div>
Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.</div><div></div><div> 
For more information, please reach out us at flrecruitment@devereux.org.</div>
Company Overview:
<div>
Company Overview</div><div>
Devereux is one of the nation&rsquo;s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults &ndash; and their families &ndash; every year. 
</div><div></div><div>Our Mission: Devereux changes lives &ndash; by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.
</div><div>With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care.</div><div></div><div> 
Our Culture, Our Expectations</div><div>
At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide &ndash; every day &ndash; for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.</div><div> 
</div><div>We believe a workplace rooted in inclusivity &ndash; offering a sense of belonging to all those who walk through our doors &ndash; is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world &ndash; one person, one family, one community at a time.</div><div></div><div> 
What Devereux Offers You</div><div>
In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;</div><div> 
</div><ul><li>Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.</li><li>
Student loan debt assistance, tuition reimbursement and continuing education assistance.</li><li>
Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.</li><li>
Employee assistance / work-life balance program.</li></ul><div>
Visit www.mydevereuxbenefits.org to see why Devereux is a great place to work!</div><div> 
</div><div>Devereux is a drug-free workplace, drug screening required. EOE</div></div>

Certified Child Welfare Case Manager

Digital Future Middle East (DFME)

<div>
 
 Our company partners with leading brands to secure high-profile talent
 
 
 for fixed-term assignments. The candidate selected for this project
 
 
 will be working directly as a consultant embedded within our
 
 
 customer&rsquo;s (Corporate Multinational, Leader in the industry) internal
 
 
 team in a contractor capacity. Currently, we're seeking a candidate
 
 
 for a 12-month contractor position (extendable)
 
 
 
 
 
 
 
 
 Senior Performance Marketing Manager | Contractor with Top Multinational Brand
 
 
 
 
 
 Role Level: Manager (5+ years of experience)
 
 
 
 
 
 Compensation: Based on the seniority and experience of the candidate
 
 
 
 
 
 Duration: 12-month contract with employment agency (extendable for
 
 
 additional 12-month periods)
 
 
 
 
 
 Location: UAE (On-site at our customer&rsquo;s offices)
 
 
 
 
 
 Employer:
 
 
 
 
 
 Employment with Digital Future Middle East FZ-LLC, working directly as
 
 
 a consultant embedded within our customer&rsquo;s internal team.
 
 
 
 
 
 Role Description
 
 
 
 
 
 We are seeking an experienced Digital Marketing Manager / Measurement
 
 
 Specialist to lead data-driven marketing initiatives for a leading
 
 
 corporate brand. The role focuses on optimizing campaign performance,
 
 
 developing measurement frameworks, and delivering actionable insights
 
 
 that drive business growth.
 
 
 
 
 
 Responsibilities and Deliverables
 
 
 
 
 
 Plan and execute digital marketing campaigns across paid, social, and
 
 
 search channels.
 
 
 Define KPIs and build performance dashboards to track ROI.
 
 
 Analyze campaign data to optimize targeting, creative, and spend.
 
 
 Manage A/B tests and conversion tracking to improve results.
 
 
 Oversee agencies and ensure accurate tagging and reporting.
 
 
 Present insights and recommendations to stakeholders.
 
 
 
 
 
 Minimum Qualifications
 
 
 
 
 
 5&ndash;6 years of experience in digital marketing, analytics, or
 
 
 performance marketing.
 
 
 Proven experience in campaign optimization and ROI improvement.
 
 
 Strong knowledge of GA4, Google Ads, Meta, and programmatic platforms.
 
 
 Advanced analytical and reporting skills.
 
 
 Experience managing agencies and cross-functional stakeholders.
 
 
 
 
 
 Preferred Qualifications
 
 
 
 
 
 Experience in performance-driven B2B or service industry marketing.
 
 
 Certifications in Google Marketing Platform, Meta Blueprint, or related tools.
 
 
 Familiarity with attribution models, CRM systems, and marketing automation.
 
 
 Experience working on regional or multinational campaigns across GCC markets
 
</div>

Senior Performance Marketing Manager|Contractor with Top Multinational Brand

Zelo

<div>
 
 
 About Zelo
 
 
 
 Zelo is an ADGM-regulated private financing platform backed by IHC, one of the largest holding companies in the UAE. We provide invoice financing, bank guarantees, and purchase invoice financing to SMEs transacting with credible buyer ecosystems &mdash; government entities, GREs, and large corporates. We're also building Zelo Procure, a procure-to-pay SaaS platform that digitises procurement workflows for enterprises and builds towards embedded financing.
 
 
 
 
 
 
 The role
 
 
 
 We're hiring our first Senior Marketing Manager to build Zelo's marketing function from the ground up. This isn't a role where you inherit a playbook, you're writing it. You'll own the full spectrum: organic content and brand, paid acquisition, revenue operations, and marketing-to-sales handoff architecture. You'll work in close coordination with sales, credit, and product teams to ensure every dirham of marketing spend translates into qualified pipeline that converts.
 
 
 
 
 
 This is a builder's role. You'll stand up the infrastructure, prove the model, and then hire and lead a team underneath you as we scale.
 
 
 
 
 
 
 What you'll own
 
 
 
 
 
 
 
 Organic &amp; Brand
 
 &mdash; Build Zelo's brand presence across LinkedIn, Instagram, YouTube, and web. Launch founder-led thought leadership and employee advocacy programmes. Own the website as a lead capture channel &mdash; SEO strategy, product pages, case studies, and content marketing.
 
 
 
 
 
 
 Paid Acquisition
 
 &mdash; Design and run multi-channel paid campaigns across Google, Meta, and LinkedIn, targeting SME borrowers for invoice financing and bank guarantees, procurement leaders for Zelo Procure, and external sales consultants for a referral programme. You'll own creative direction, audience segmentation, A/B testing, and budget allocation &mdash; with a mandate to deliver high-ROAS deals.
 
 
 
 
 
 
 Revenue Operations
 
 &mdash; Own HubSpot as the marketing CRM. Build the full lead-to-revenue pipeline: lead scoring, lifecycle stages, SLA gates between marketing and sales, attribution modelling, and reporting that ties every lead back to spend.
 
 
 
 
 
 
 Sales Coordination
 
 &mdash; Work hand-in-glove with the sales and credit teams. Marketing-generated leads need to meet the credit risk appetite and underwriting standards of a regulated financing platform. You're not just driving volume, you're driving quality that the credit committee will approve.
 
 
 
 
 
 
 Team Building
 
 &mdash; content, paid, social, and RevOps hires underneath you. You'll own hiring, onboarding, and performance management for the marketing function.
 
 
 
 
 
 
 What we're looking for
 
 
 <ul>
 <li>
 4&ndash;6 years of experience in B2B marketing, ideally in fintech, lending, payments, or SaaS &mdash; with at least some time spent in a startup or scale-up environment where you had to build rather than maintain.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Demonstrable experience running paid campaigns on LinkedIn, Google, and Meta with clear ROAS accountability. You can talk fluently about CPL, CAC, conversion rates, and attribution &mdash; not just impressions and reach.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Strong content instincts. You understand what makes a CFO or a business owner in the UAE stop scrolling, and you can translate complex financial products (invoice discounting, bank guarantees, procure-to-pay workflows) into compelling narratives.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 HubSpot proficiency &mdash; you've set up or materially improved a HubSpot instance, built workflows, and used it as a genuine revenue operations tool, not just a contact database.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 An AI-first mindset in how you approach marketing execution. You use AI tools natively for content generation, campaign ideation, audience research, creative testing, SEO, and workflow automation. You're not experimenting with AI &mdash; it's already embedded in how you work, and you have a point of view on where it creates leverage and where it doesn't.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Experience marketing regulated financial products is a strong plus. You understand that ad copy needs compliance review, that you can't guarantee approval, and that landing pages need to mirror the specific product angle of the ad.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 UAE market familiarity. You understand the business culture, the role of government and GRE ecosystems, the SME landscape, and how B2B buying decisions actually happen here.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 You've built or scaled a marketing function before &mdash; even a small one. You know what it takes to go from zero to a functioning team with processes, tooling, and reporting.
 </li>
 </ul>
 
 
 
 
 
 What success looks like in the first 12 months
 
 
 
 
 
 <ul>
 <li>
 Marketing becomes a consistent, measurable source of qualified deal origination.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 HubSpot is fully operational with clean attribution, lifecycle tracking, and marketing-to-sales SLA reporting.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Zelo has a recognisable brand presence in the UAE SME financing space.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Paid campaigns are running profitably across at least two channels with clear unit economics.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 You've hired at least 2&ndash;3 team members and have a functioning marketing operation.
 </li>
 </ul>
</div>

Senior Marketing Manager

Independence Pet Holdings

<div>Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. 
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Job Summary: 
IPH is seeking a VP Product Manager &ndash; Quote &amp; Buy. The Vice President, Product Manager &ndash; Quote &amp; Buy serves as the executive business sponsor and accountable owner of a large‑scale, enterprise transformation program focused on modernizing the quote‑to‑purchase and customer service experience to drive profitable customer acquisition and materially improve enterprise performance.
Representing the business at the executive level, this role translates strategic objectives into a clear acquisition and service transformation vision, measurable outcomes, and sustainable value creation. The VP provides decision leadership across the transformation portfolio to ensure alignment with enterprise strategy, growth priorities, and risk posture across customer acquisition, service delivery, and supporting platforms.
As the primary owner of the approved business case, the Vice President is fully accountable for benefit realization, including cost reduction, expense savings, productivity improvements, conversion uplift, and customer‑experience outcomes. The role ensures value commitments are translated into executable plans, governed through disciplined performance management, and embedded into the operating model beyond program completion in close partnership with Finance, Technology, Marketing, and Transformation leadership.
Acting as the voice of the business, this leader drives adoption and change at scale, ensures organizational readiness, and establishes clear accountability for acquisition and service outcomes across the enterprise.
Job Location: Primarily Remote &ndash; USA. Candidates local to Chicago, IL are preferred.
Travel: Expected travel up to 2-3x a month to Chicago, IL. This is subject to change based on business needs.
Main Responsibilities:
 
Enterprise Transformation &amp; Value Realization<ul><li>
Serve as executive business sponsor and value owner for acquisition and customer service transformation initiatives, with end-to-end accountability for outcomes defined in the approved business case.</li><li>
Own the delivery, tracking, and sustainment of financial and operational benefits, including cost reduction, expense savings, productivity improvement, conversion uplift, and customer experience gains.</li><li>
Establish value governance, performance management cadence, and post implementation validation in partnership with Finance, Technology, and Transformation leadership.</li><li>
Lead executive decision making across scope, sequencing, and investment tradeoffs to maximize enterprise value and manage risk.</li></ul> 
 
Customer Acquisition &amp; Quote to Purchase (Quote &amp; Buy) Optimization<ul><li>
Serve as executive sponsor for improving the end-to-end quote to purchase experience to maximize conversion, reduce friction, and drive profitable customer acquisition.</li><li>
Lead channel optimization across web, mobile app, aggregators, partner channels, and telephony, ensuring consistent, high performing acquisition journeys.</li><li>
Sponsor quote flow redesign initiatives, aligning service, technology, and content decisions to simplify journeys and improve completion rates.</li><li>
Establish governance for conversion analysis and friction removal, leveraging data, analytics, experimentation, and customer insights.</li><li>
Drive content and customer communications improvements throughout the acquisition journey to increase clarity, confidence, and ease of purchase.</li><li>
Ensure cross market alignment of acquisition journeys, balancing local needs with enterprise-wide standards, scalability, and performance benchmarks.</li><li>
Partner closely with Marketing, Digital, Technology, and Customer Experience leadership to embed acquisition optimization into the broader transformation roadmap.</li></ul>
 Customer Service Strategy &amp; Operating Model Evolution<ul><li>
Define and sponsor the future state customer service operating strategy aligned to enterprise customer experience objectives and long-term cost to serve targets.</li><li>
Provide strategic oversight of service performance outcomes, ensuring operating models, escalation structures, and service design support acquisition, retention, and growth goals.</li><li>
Drive continuous modernization of service delivery approaches to enable scalability, resilience, and measurable experience improvements.</li></ul> 
Platform, Data, &amp; Automation Enablement<ul><li>
Sponsor the strategic evolution of the customer service and acquisition technology ecosystem, ensuring platforms support transformational outcomes rather than incremental optimization.</li><li>
Partner with Technology and Data leadership to leverage automation, analytics, AI, and digital capabilities to unlock productivity, conversion gains, and service efficiency.</li><li>
Own prioritization of the transformation roadmap for acquisition and service platforms, balancing value delivery, risk, and enterprise dependencies.</li></ul> 
Workforce, Capability, &amp; Sourcing Strategy<ul><li>
Establish strategic governance over workforce models, aligning demand planning, capacity strategy, capability development, and service outcomes.</li><li>
Sponsor enterprise training and quality frameworks that support adoption, conversion performance, and sustainable capability building.</li><li>
Provide executive oversight of offshore operations and third-party service partners, ensuring sourcing strategies support acquisition, financial, and service integrity objectives.</li></ul>
Executive Leadership &amp; Stakeholder Engagement<ul><li>
Act as a senior executive leader and trusted partner to Operations, Technology, Finance, HR, Marketing, Digital, and Customer Experience leadership.</li><li>
Represent acquisition and service transformation progress, risks, and value realization to executive leadership, steering committees, and board level forums.</li><li>
Drive organizational alignment, adoption, and accountability to ensure outcomes are embedded and sustained beyond program completion.</li></ul> 
Basic Qualifications:<ul><li>
Bachelor&rsquo;s degree in Business, Strategy, Design, Operations, or a related field (or equivalent experience).</li><li>
12+ years of senior leadership experience across customer experience, journey design, distribution, or large‑scale service environments.</li><li>
Proven experience establishing enterprise governance models and influencing across complex, matrixed organizations.</li><li>
Strong strategic, analytical, and executive communication capabilities.</li></ul> 
Preferred Qualifications:<ul><li>
MBA or advanced degree.</li><li>
Experience in insurance or highly regulated financial services environments.</li><li>
Demonstrated leadership of digital and non‑digital channel integration.</li><li>
Experience embedding experience measurement and journey analytics into executive decision‑making</li></ul>
#LI-Remote 
#LI-Hybrid 
#IPH 
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:<ul><li>
Comprehensive full medical, dental and vision Insurance</li><li>
Basic Life Insurance at no cost to the employee</li><li>
Company paid short-term and long-term disability</li><li>
12 weeks of 100% paid Parental Leave</li><li>
Health Savings Account (HSA)</li><li>
Flexible Spending Accounts (FSA)</li><li>
Retirement savings plan</li><li>
Personal Paid Time Off</li><li>
Paid holidays and company-wide Wellness Day off</li><li>
Paid time off to volunteer at nonprofit organizations</li><li>
Pet friendly office environment</li><li>
Commuter Benefits</li><li>
Group Pet Insurance</li><li>
On the job training and skills development</li><li>
Employee Assistance Program (EAP)</li></ul>
Interview Technology Notice:
Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.
By continuing with the interview, you consent to this use.
Text Messaging Notice:
If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.
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VP, Product Manager - Quote & Buy

Resource Industries

Job Title: Embedded Hardware Systems Engineer &ndash; Aerospace Location: Al Wathba, Abu Dhabi, UAEJob Summary: We are looking for an experienced Embedded Hardware Systems Engineer. The ideal candidate will be responsible for designing, developing, and testing embedded hardware ensuring high reliability and compliance with industry standards.Key Responsibilities:<ul><li>Design and develop embedded hardware systems</li><li>Work on PCB design, circuit design, and hardware integration</li><li>Collaborate with firmware/software teams for system-level integration</li><li>Perform testing, validation, and troubleshooting of hardware systems</li><li>Ensure compliance with aerospace standards and safety regulations</li><li>Support prototyping, production, and documentation processes</li></ul>Requirements:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Electronics, Electrical, or related field</li><li>Minimum 5+ years of experience in embedded hardware design</li><li>Strong knowledge of PCB design tools and circuit analysis</li><li>Experience with microcontrollers, FPGAs, and embedded systems</li><li>Familiarity with communication protocols (UART, SPI, I2C, CAN)</li><li>Understanding of EMI/EMC, reliability, and safety standards</li><li>Strong problem-solving and analytical skills</li></ul>Preferred Skills:<ul><li>Experience with DO-160 / DO-254 standards</li><li>Knowledge of high-reliability system design</li><li>Hands-on experience in testing and validation tools</li></ul>Contact: +971 54 257 3836Job Types: Full-time, PermanentPay: AED4,000.00 - AED7,000.00 per monthWork Location: In person

Embedded System Engineer

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