emergency communications dispatcher

Tech24

<div>The Dispatcher is the central hub of communication between the Customer and Technician. The position will require you to answer phone calls, and then communicate effectively with the necessary Technicians in response to the request. The Dispatcher ensures that the appropriate Technician is routed accurately to the correct location at the requested time; ensuring prompt, courteous, and efficient service to all Customers. The ideal Dispatcher must remain calm, clear, and in control at all times. The Dispatcher must be dependable and able to work efficiently in a fast-paced and continuously changing environment. 
Duties:<ul><li>
Dispatches service jobs to the technician&rsquo;s board.</li><li>
Routs technician&rsquo;s schedules.</li><li>
Calls customers with appointment times.</li><li>
Provides the highest level of service to the Customer.</li><li>
Professionally communicates the service needed to Customers and Technicians.</li><li>
Distributes calls in a way that maximizes company productivity but with a focus on good departmental fairness.</li><li>
Establishes follow-ups with the department of any jobs that require a return visit.</li><li>
Quickly and efficiently learns the dispatch software in the Company&rsquo;s business system.</li><li>
Provides positive interactions with our Technicians and the administrative staff.</li><li>
Provides back up when the Branch Manager is out of the office.</li><li>
Works rotational on-call as needed.</li></ul> 
Requirements:<ul><li>
High school diploma/GED or the equivalent.</li><li>
Minimum of 3 years of dispatching experience.</li><li>
Previous dispatching experience in the HVAC and/or food service industry is a plus.</li><li>
Detailed, dependable and honest professional with the ability to type quickly and accurately.</li><li>
Proficient customer service skills.</li><li>
Excellent verbal and written communications skills.</li><li>
Proficient computer skills.</li><li>
Ability to multitask is a must.</li><li>
Must be motivated, a self-started, and able to follow through on duties and assignments with minimal supervision.</li><li>
Must be able to work rotational on-call as needed.</li></ul> 
Benefits:<ul><li>
Top pay for experience</li><li>
Full benefit package including medical, vision, and dental insurance</li><li>
Paid vacation, sick days and holidays</li><li>
401(k) retirement savings plan</li></ul> 
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/</div>

Dispatcher - Euless, Texas

Prosegur

<div>Dispatcher Level II 
Duties and responsibilities included but not limited to:<ul><li>
Must answer phones as calls come into the Command Center.</li><li>
Must transfer calls as calls come into the Command Center.</li><li>
Must sign in visitors using our Visitor Management System.</li><li>
Must create/Modify badge profiles to restrict access to the Facility.</li><li>
Must monitor and respond to emails through the Security email drive.</li><li>
Must monitor cameras at all times.</li><li>
Must operate gate arms to restrict access to employee parking areas.</li><li>
Must log patrols from Fire Brigades</li><li>
Must monitor Officer traffic via radio.</li><li>
Must take emergency calls and dispatch any active emergency.</li><li>
Must monitor Simplex Fire Panel for any possible fires/water flow alarms.</li><li>
Must review camera footage after incidents to gather information.</li><li>
Will be required to Interact with client any and all customers.</li><li>
Must maintain/distribute stock for central command supplies as well as truck gates.</li><li>
 Must answer call boxes at truck gates to allow traffic in and out during non-peak times.</li><li>
Will be required to announce any pending weather alerts.</li><li>
Must be prepared to set tones for Evacuation/Take Shelter/Active Shooter</li></ul> 
 
License # 13022 
 
#SERTN</div>

Dispatcher Level II

ZIMS Security Pakistan Pvt. Ltd

Job Location<ul><li>On-site (Office-based)</li></ul>Salary<ul><li>pkr 100,000 per month</li></ul>Work Schedule<ul><li>Timings: 9:00 PM &ndash; 7:00 AM</li><li>Weekends off</li></ul>Job SummaryWe are seeking an experienced Transportation Operations professional with strong hands-on knowledge of TripMaster software. The candidate will be responsible for managing daily trip scheduling, dispatch operations, driver coordination, and real-time monitoring to ensure smooth and efficient transportation services.Key Responsibilities<ul><li>Schedule and manage trips using TripMaster software</li><li>Dispatch drivers and assign vehicles efficiently</li><li>Monitor live trips using GPS tracking</li><li>Handle same-day changes, delays, cancellations, and no-shows</li><li>Coordinate with drivers to ensure timely pickups and drop-offs</li><li>Communicate with riders and internal teams as required</li><li>Maintain accurate trip records for billing and reporting</li><li>Generate daily and weekly operational reports</li><li>Ensure compliance with company policies and service standards</li></ul>Required Experience &amp; Skills<ul><li>Mandatory experience with TripMaster software</li><li>Prior experience in transportation, NEMT, logistics, or dispatch operations</li><li>Strong computer and data entry skills</li><li>Ability to work in a fast-paced operational environment</li><li>Excellent communication and coordination skills</li><li>Strong attention to detail and problem-solving ability</li></ul>Job Requirements<ul><li>Experience is compulsory.</li><li>Ability to manage pressure and time-sensitive operations</li><li>Professional attitude and reliability</li></ul>Preferred Qualifications<ul><li>Background in Non-Emergency Medical Transportation (NEMT) or paratransit services</li><li>Dispatcher or scheduler experience in US BASED PROJECT</li><li>Familiarity with GPS tracking and reporting tools</li></ul>Why Join Us<ul><li>Competitive salary of 100000pkr</li><li>Stable work schedule with weekend off</li><li>Opportunity to work in a structured transportation operations environment</li></ul>Job Type: Full-timePay: Rs100,000.00 per monthWork Location: In person

NEMT Dispatcher / Transportation Operations Coordinator- US BASED PROJECT

Infina Health

<div><div><div>Reading Metro Transportation is looking to hire dispatchers for all shifts to manage all the growth!
We are looking for dispatchers to work all hours of the day and all days of the week (24/7). We can accommodate everyone's work schedule.
We are looking for a reliable Dispatcher. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
<ul><li>Receive emergency and non-emergency calls and record significant information</li>
<li>Address problems and requests by transmitting information or providing solutions</li>
<li>Receive and dispatch orders for products or deliveries</li>
<li>Prioritize calls according to urgency and importance</li>
<li>Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations</li>
<li>Monitor the route and status of field units to coordinate and prioritize their schedule</li>
<li>Provide field units with information about orders, traffic, obstacles and requirements</li>
<li>Enter data in computer system and maintain logs and records of calls, activities and other information</li>
</ul>
Skills
<ul><li>Proven experience as dispatcher or relevant position</li>
<li>Fast typing with experience in data entry</li>
<li>Knowledge of procedures and guideline for emergency situations</li>
<li>Proficient in English and Spanish (oral and written)</li>
<li>Outstanding organizational and multitasking abilities</li>
<li>Active listener with excellent communication skills</li>
<li>Sound judgement and critical thinking</li>
<li>High school diploma</li></ul></div></div></div><div></div>

Dispatcher & Phone Operator (2nd Shift)

Dispatcher & Phone Operator (Evening, Night, & Weekends)

Hanover Wrecker Service

Job Overview We are seeking an experienced Tow Truck Dispatcher Supervisor to lead and support our dispatch team in a fast-paced towing and recovery operation. This role is critical to ensuring efficient dispatch operations, excellent customer service, and smooth communication between drivers, dispatchers, law enforcement, and customers.The ideal candidate is calm under pressure, organized, leadership-driven, and experienced in towing dispatch.Responsibilities<ul><li>Supervise, train, and support a team of tow truck dispatchers</li><li>Ensure accurate and timely dispatch of tow trucks and service vehicles</li><li>Manage call flow, prioritize jobs, and resolve escalated issues</li><li>Coordinate with drivers, law enforcement, DOT, and customers</li><li>Monitor dispatcher performance and enforce company policies and procedures</li><li>Assist with scheduling, coverage, and shift coordination</li><li>Maintain accurate records, logs, and documentation</li><li>Provide leadership during high-stress or emergency situations</li><li>Support management with reporting, training, and operational improvements</li></ul>Qualifications<ul><li>Minimum 2&ndash;3 years of dispatcher experience, preferably in towing</li><li>Supervisory or lead experience strongly preferred</li><li>Strong communication, multitasking, and decision-making skills</li><li>Ability to remain calm and professional under pressure</li><li>Knowledge of towing operations, rotation requirements, and service areas is a plus</li><li>Reliable attendance and flexibility with scheduling</li></ul>Compensation will be based on the right candidate's experience level.Job Type: Full-timePay: From $18.00 per hourExpected hours: No less than 40 per weekBenefits:<ul><li>Employee discount</li><li>Life insurance</li><li>Paid time off</li></ul>Work Location: In person

Dispatch Supervisor

Student Transportation Of America

Student Transportation of America (STA) is seeking a Dispatcher to join our Bristol,* PA terminal team.* If you have a can-do spirit, safety first attitude and prior experience, STA invites you to apply! A benefits package including medical benefits, life insurance, matching 401k plan, and paid time off is included to care for and improve our employees.Qualified Dispatcher candidates for this hourly position should have:<ul><li>High School Diploma or equivalent;</li><li>At least two (2) years experience in office environment. Logistics or school bus experience a plus;</li><li>CDL (or acquire within first 90 days of employment).</li></ul>Job Tasks for Dispatcher:<ul><li>Primary contact person for transportation needs of those attending the East Penn school district(approximately one hundred (100) daily routes);</li><li>Keep records and submit reports. This includes documentation for complaints, accidents, discipline, routing changes, etc.;</li><li>Assist manager with billing, payroll, account payable/receivables, and month end requirements;</li><li>Assist manager in implementing driver recruitment programs to ensure coverage of daily home to school routes and ensure sufficient substitute personnel;</li><li>Assist manager in ensuring all drivers complete all necessary job related training and driver safety meetings;</li><li>Assist in managing extra curricular and charter trips; ensure personal are assigned to these trips;</li><li>Read and follow established School District contracts and assist with reporting to the district;</li><li>Communications with drivers and the community (two way company radios and landlines);</li><li>Willing and able to assist as a driver, when necessary;</li><li>Be familiar with Federal, State and STA policies and assist in policy enforcement;</li><li>Other tasks as may be assigned by Terminal Manager.</li></ul>Student Transportation of America, Inc. is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population (Minority/ Female/ Disabled/Veterans).Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>How many have you worked in the transportation industry </li></ul>Experience:<ul><li>Dispatching: 2 years (Required)</li></ul>Ability to Commute:<ul><li>Levittown, PA 19057 (Required)</li></ul>Ability to Relocate:<ul><li>Levittown, PA 19057: Relocate before starting work (Preferred)</li></ul>Work Location: In person

Dispatcher

Search 6705+ Emergency communications dispatcher jobs near you this January. New roles added regularly across leading industries. Apply today.