emergency communications dispatcher

State of Vermont

<div><div><div><div><div><b>Overview</b></div>
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Watch a short video on being a PSAP Emergency Communications Dispatcher I.</div><br>
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Are you looking for a career that serves the community? Are you a highly motivated individual that enjoys a fast paced, team-oriented environment? Do you have customer service or call center experience? Apply now for this opportunity to expand your career and be the voice of the Vermont State Police!</div><br>
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Applicants who are selected to move forward in the hiring process must pass testing before they are considered for an interview. Visit this site for more information about the test. A test prep guide will be emailed to applicants if selected.</div><br>
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<div><b>
$5,000 Hiring Bonus for New Hires!</b><br>
When funding is available, all new full-time Emergency Communications Dispatchers will receive a hiring bonus of $5,000 as follows:</div>
<ul>
<li>$1,000 will be awarded upon successful completion of the first pay period.</li>
<li>$1,500 will be awarded upon successful completion of the training program.</li>
<li>$2,500 will be awarded upon successful completion of one year of service.</li></ul><br>
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Job Summary</b><br>
An Emergency Communications Dispatcher (ECD) receives voice and text requests for police, fire, and medical services. The incumbent in this position determines the nature, urgency, and jurisdiction of a report and either dispatches first responders or transfers the call to the appropriate jurisdiction. The ECD documents information in Computer-Aided Dispatch (CAD) software and provides updates via phone or radio as needed. The ECD provides guidance and assistance to the public in life-safety situations; and coordinates appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe.</div><br>
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Training</b><br>
A new hire will go through a lengthy, structured training program to learn Vermont State Police and E911 policy and procedures for handling emergent and non-emergent calls as well as other PSAP related responsibilities. The average training program lasts approximately 5 months.</div></div></div><div><div><div><b>
Knowledge, Skills, &amp; Abilities</b></div>
</div><div><ul><li>Ability to quickly and accurately transcribe radio and telephone messages.</li>
<li>Ability to remember details.</li>
<li>Ability to operate various software and computers.</li>
<li>Ability to operate 2-way radio and other communication systems.</li>
<li>Visit this site for the full list.</li>
</ul></div></div><div><div><div><b>Who May Apply</b></div>
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This position, <b>PSAP Emergency Communications Dispatcher I (Job Opening #54588)</b>, is open to all State employees and external applicants.<br>
If you would like more information about this position, please contact Michelle Hunt at michelle.c.hunt@vermont.gov.</div>
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Please note that multiple positions in the same work location may be filled from this job posting.</div>
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Resumes will not be accepted via e-mail. You must apply online to be considered.</div><br>
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PUBLIC SAFETY BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position to include Motor Vehicle/Criminal Records, Personal History, Credit and any additional background check(s).</div></div></div><div><div><div><b>
Environmental Factors</b></div>
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Due to the nature of this work, candidates with 100% loss of sight, hearing ability, or with major speech impediments will not be considered. Eligibility determination of candidates with a less severe disability will be made on an individual basis. the needs of the department, mandatory overtime may be necessary. The work is performed in an office environment at a computer workstation using different desktop computer systems, answering multiple phone lines and radio channels to process emergent and non-emergent calls for service. Employees regularly interact with extremely distressed individuals and unpleasant situations in graphic detail. Workload can change at a moment&rsquo;s notice and the incumbent needs to be able to react calmly. The work environment includes mandatory overtime; rotating shifts covering 24 hours a day, seven days a week, including holidays; frequent changes in multi-jurisdictional policies and procedures, and changes in equipment. Physical ability to perform the essential functions of the job including frequently remain stationary for long periods of time; frequently operate a computer and other office machinery such as a keyboard, mouse, phone, and fax machine; receive and communicate accurate information in a stressful or confrontational environment.</div>
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Minimum Qualifications</b></div>
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One (1) year or more of experience in public safety, first response, or as an emergency dispatcher or telecommunicator.</div>
<div>OR</div>
<div>Two (2) or more years of experience as a non-emergency dispatcher, or in a customer service or administrative role that includes significant contact with the public.</div>
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Preferred Qualifications</b></div>
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High school diploma or equivalent.<br>
Vermont E911 Call Taker Certification.<br>
Experience running license, registration, and criminal history queries.<br>
Experience entering NCIC information.<br>
Experience as a First Responder.</div>
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Special Requirements</b></div>
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Performance requirement: Applicants must pass a Department of Public Safety administered computer based &quot;CritiCall&quot; test, which assesses computer and other job related skills.<br>
Certification by the E-911 Board as a telecommunicator may be required within six months of entry into the job.<br>
All candidates must pass a security clearance conducted by the Department of Public Safety.</div>
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Additional Benefits</b></div>
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In addition to the generous state employment package, PSAP employees receive the following compensation opportunities:</div>
<ul>
<li>Built-in overtime</li>
<li>Promotion eligibility after 2 years, which would also include a differential for training new hires</li>
</ul></div></div><div><div><div><b>Total Compensation</b></div>
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As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:</div>
<ul><li>80% State paid medical premium and a dental plan at no cost for employees and their families</li>
<li>Work/Life balance: 11 paid holidays each year and a generous leave plan</li>
<li>State Paid Family and Medical Leave Insurance (FMLI)</li>
<li>Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan</li>
<li>Tuition Reimbursement</li>
<li>Flexible spending healthcare and childcare reimbursement accounts</li>
<li>Low cost group life insurance</li>
<li>Incentive-based Wellness Program</li>
<li>Qualified Employer for Public Service Student Loan Forgiveness Program</li>
</ul>
<div>Want the specifics? Explore the Benefits of State Employment on our website.</div></div></div><div><div><div><b>
Equal Opportunity Employer</b></div>
</div><div>The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State&rsquo;s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.</div></div></div></div>

PSAP Emergency Communications Dispatcher I - Westminster

Washington University in St. Louis

<div><h1 class="jobSectionHeader"><b>Scheduled Hours</b></h1>
40<p></p><h1 class="jobSectionHeader"><b>
Position Summary</b></h1>
Assist in coordinating operations of the Communications Center while maintaining responsibility for performing regular duties as a Dispatcher. Will coordinate efforts with Communications Center Supervisor to develop and implement training materials, ensure proper staffing and properly maintain Communications Center systems.<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p></p><div><div><div><div><div><div><div><p><b>
Primary Duties &amp; Responsibilities:
</b></p></div></div></div></div></div></div></div><ul><li><p>Receives emergency and non-emergency telephone calls and in-person complaints from the public. Refers non-emergency calls to the appropriate service provider by phone call, written message, or in-person referral.</p></li><li><p>
Dispatches police personnel using radio system in response to calls for service. This involves assessing and assigning the proper number of units after obtaining critical information from the service requestor.</p></li><li><p>
Records all police activity on proper forms and/or by entering data in the Department&rsquo;s CAD system. This activity is conducted concurrently with other Dispatcher tasks.</p></li><li><p>
Maintains constant contact, by police radio, with police personnel in the field and remains alert for potential problems or threats to personnel safety. Maintains an on-going assessment of personnel availability through active listening to radio traffic.</p></li><li><p>
Monitors alarm panels by watching or listening and dispatches units to the appropriate alarm. This requires geographic familiarity with the Campus as well as constant monitoring of personnel availability. The Dispatcher must react quickly in contacting personnel at the source of the alarm to determine if the alarm is false or bona fide.</p></li><li><p>
Monitoring of campus CCTV feeds by viewing monitors in the dispatch center and dispatching appropriate personnel when activity requiring follow-up is observed.</p></li><li><p>
Monitors by listening to and comprehending several other radio frequencies such as Parking, Bear Patrol, and surrounding jurisdictions.</p></li><li><p>
Dispatches the Emergency Support Team.</p></li><li><p>
Monitors and dispatches units in response to calls received on the Emergency &ldquo;Blue Light&rdquo; Telephone system.</p></li><li><p>
Using police telecommunication system, notifies and dispatches appropriate personnel in response to specific incidents requiring investigation.</p></li><li><p>
Conducts computer inquiries and makes computer entries of stolen property, missing persons, license registrations, etc. Must constantly monitor computer for receipt of messages regarding commission of crimes, wanted persons, stolen vehicles, etc.</p></li><li><p>
Receives and processes emergency calls for other University departments when they are closed.</p></li><li><p>
Maintains a constantly updated log of towed vehicles. Maintains computerized files of bicycle registrations, telephone contacts, etc.</p></li><li><p>
Greets and assists visitors at the public window.</p></li><li><p>
Responds to inquiries from the public regarding police related services and makes referrals for members of the news media.</p></li><li><p>
Maintain Department recording equipment so that telephone and radio traffic can be recorded and reviewed periodically changing discs and checking machines for proper adjustment.</p></li><li><p>
Reviews &quot;Dispatcher&quot; email on a daily basis; shares pertinent information with on-coming Dispatcher.</p></li><li><p>
Other duties as assigned.</p></li></ul><p></p><p><b>
Working Conditions:</b></p><p>
Job Location/Working Conditions</p><p></p><ul><li><p>
Ability to work in an environment that is fast-paced and is exposed simultaneously to multiple audio and visual signals.</p></li><li><p>
Employee may be required to work any shift and to occasionally remain on duty beyond normal shift.</p></li><li><p>
Employee may occasionally be required to report for duty without prior notice due to emergencies or staffing shortages.</p></li></ul><p></p><p>
Physical Effort</p><p></p><ul><li><p>
Employee is required to sit for extended periods of time.</p></li></ul><p></p><p>
Equipment</p><p></p><ul><li><p>
E‐911 Communications, computer aided dispatch, multi-disciplined radio, Computer Aided Dispatch (CAD) system.</p></li><li><p>
Normal office equipment.</p></li></ul><p></p>
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.<p></p><h1 class="jobSectionHeader"><b>
Required Qualifications</b></h1><p></p><p><b>
Education:</b></p>
High school diploma or equivalent high school certification or combination of education and/or experience.<p><b><br>
Certifications</b><b>/Professional Licenses</b><b>:</b></p>
The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.<p></p>
Regional Justice Information System (REJIS) - St Louis Police Academy<p><b><br>
Work Experience:</b></p>
No specific work experience is required for this position.<p><b><br>
Skills:</b></p>
Not Applicable<p><b><br>
Driver's License:</b></p>
A driver's license is not required for this position.<p></p><h1 class="jobSectionHeader"><b>
More About This Job</b></h1><h2 class="jobSectionHeader"><b>
Required Qualifications:</b></h2><ul><li>
Successful completion of any required training to be a state certified Telecommunicator.</li><li>
Pass a drug screen and criminal background investigation.</li><li>
Considerable knowledge of communications equipment; considerable knowledge of and ability to operate a computer.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Preferred Qualifications:</b></h2><ul><li>
Previous experience as a Dispatcher.</li><li>
Ability to work all shifts.</li><li>
Ability to function effectively in a potentially stressful environment.</li><li>
Ability to type a minimum of 35 words per minute with accuracy.</li><li>
Ability to listen and effectively communicate via telephone, police radio and in person.</li><li>
Considerable knowledge of the geography of the campus and surrounding area.</li><li>
Considerable knowledge of Departmental rules, regulations, policies and procedures.</li><li>
Considerable knowledge of policies, procedures and operating guidelines of NCIC, MULES, REJIS and the FCC.</li><li>
Ability to react quickly and calmly in emergency situations.</li><li>
Ability to interact successfully and courteously with the public in person and/or by telephone.</li><li>
Ability to make emergency decisions under stress and assign priorities based on available information.</li><li>
Ability to write legibly and concisely.</li></ul><p></p><h1 class="jobSectionHeader"><b>
Preferred Qualifications</b></h1><p></p><p><b>
Education:</b></p>
No additional education unless stated elsewhere in the job posting.<p><b><br>
Certifications</b><b>/Professional Licenses</b><b>:</b></p>
No additional certification/professional licenses unless stated elsewhere in the job posting.<p><b><br>
Work Experience:</b></p>
Police/Fire Communications Center (2 Years)<p></p><p><b>
Skills:</b></p>
Analyze Information, Deadline Management, Decision Making, Emergency Dispatch, Enhanced 911, Impartiality, Listening Effectively, Multitasking, Objective Thinking, Oral Communications, Police Dispatching, Prioritization, Problem Solving, Radio Systems, Scheduling, Speak Effectively, Speaking Clearly, Stress Management, Teamwork, Working Independently, Work Relationships, Written Communication<p></p><h1 class="jobSectionHeader"><b>
Grade</b></h1>
G08-H<p></p><h1 class="jobSectionHeader"><b>
Salary Range</b></h1>
$21.17 - $32.85 / Hourly<p></p>
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.<p></p><h1 class="jobSectionHeader"><b>
Questions</b></h1><p>
For frequently asked questions about the application process, please refer to our External Applicant FAQ.</p><p></p><h1 class="jobSectionHeader"><b>
Accommodation</b></h1><p>
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.</p><p></p>
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.<p></p><h1 class="jobSectionHeader"><b>
Pre-Employment Screening</b></h1>
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.<p></p><h1 class="jobSectionHeader"><b>
Benefits Statement</b></h1><p>
Personal</p><ul><li><p>
Up to 22 days of vacation, 10 recognized holidays, and sick time.</p></li><li><p>
Competitive health insurance packages with priority appointments and lower copays/coinsurance.</p></li><li><p>
Take advantage of our free Metro transit U-Pass for eligible employees.</p></li><li><p>
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.</p></li></ul><p></p><p>
Wellness</p><ul><li><p>
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!</p></li></ul><p></p><p>
Family</p><ul><li><p>
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We&rsquo;ve got you covered.</p></li><li><p>
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.</p></li></ul><p></p><p>
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/</p><p></p><h1 class="jobSectionHeader"><b>
EEO Statement</b></h1>
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University&rsquo;s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.</div>

Dispatcher - Communications

NYU Langone Health

<div><p>NYU Langone Hospital&mdash;Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
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<i>Learn more about</i> NYU Langone Hospital&mdash;Brooklyn, and interact with us on <i>LinkedIn</i>, <i>Glassdoor</i>, <i>Indeed</i>, <i>Facebook</i>, <i>Twitter</i>, <i>YouTube</i> <i>and</i> <i>Instagram</i>.</p>
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Position Summary:</b><br>
We have an exciting opportunity to join our team as a Emergency Medical Dispatcher - Per Diem.
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In this role, the successful candidate The Emergency Med Svcs. Dispatcher receives triage and dispatch requests for Emergency Medical Services and ensures appropriate and timely responses by emergency personnel. The Emergency Med Svcs. Dispatcher is responsible for the Operations Center and the coordination of EMS staff deployment, vehicles assignments and all operational details key to the safe, efficient and effective operations of the service throughout the shift.</p>
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Job Responsibilities:</b></p>
<ul>
<li>Demonstrates communications skills and exercises considerable judgment under pressure. Operates EMS Computer-Aided Dispatching (CAD) equipment to quickly and accurately receive and transmit information of an emergency nature to NYULH EMS</li>
<li>Responsible for proper operations of the Emergency Operations Center. Overseers all radio communications including but not limited to FDNY, NYULH, OEM and REMSCO. Monitors Automated Vehicle Locator (AVL), GPS and Closed-Circuit Cameras</li>
<li>Operates radios, telecommunications equipment, computer terminals, management systems including Emergency Medical Dispatch (EMD) and Computer Aided Dispatching (CAD) Software.</li>
<li>Receives all incoming calls including requests for service and processes as appropriate. Triages all ambulance assignments and provides on-line instructions for first aid as necessary until the appropriate unit arrives at the patients location</li>
<li>Conduct all radio transmissions according to the Federal Communications Commission (FCC) rules and the departments established procedures.</li>
<li>Obtain all necessary information from telephone callers to determine the incident location utilizing maps and any available tools and relay that information to responding personnel to maximize the accuracy and speed of dispatch.</li>
<li>Continually monitors the activity of the unit throughout assignment. Receives progress and updates all incoming assignment information into the Computer Aided Dispatch (CAD) System and appropriate logs. Ensures staff compliance with the completion of documentation as required.</li>
<li>Maintains Communication Center Equipment, ensures that it is functioning properly and notifies the appropriate supervisor/management staff when a problem arises. When equipment failures occur, coordinate and follows proper policy and procedures to ensure uninterrupted service.</li>
<li>Coordinates the response/actions of staff members and ensures the efficiency and availability of all EMS Units. Takes appropriate action when immediate intervention is necessary and refers to the appropriate supervisor those efficiencies or problems that can be resolved at a later time. Documents all department specific incidents to the appropriate supervisor for corrective action and follow up</li>
<li>Maintain situational awareness of local, regional, state, and national emergencies, weather events, mutual aid status, significant incidents, planned events, etc.</li>
<li>In cases of actual MCIs or disasters, the Dispatcher is responsible for following the appropriate notification policy as per the department MCI Plans. Remains abreast of all interagency activities that can affect the potential outcome of internal and external disasters. Coordinates the response of these agencies as requested by the EMS Director or designee.</li>
<li>Interacts with Patient Services, Affiliations, Private Physicians and the staff at referring medical facilities or hospitals to effectively coordinate the safe and efficient transport, transfers of unstable or critically ill patients. When necessary, the Dispatcher acts as a resource person to expedite emergency calls, transport and inter-facility transfers enlisting the assistance of the EMS Management and Administrative Team. Utilizes judgement to avoid misunderstanding where improper handling could affect results and patient care.</li>
<li>Perform other duties as may be assigned or required by the department</li><br>
</ul>
<p></p><p><b>Minimum Qualifications:</b><br>
To qualify you must have a Minimum Education: High School Diploma or GED
<br>
Emergency Medical Dispatch Certification Required within 3 months of hire date<br>
CPR Certification Required<br>
EMS experience strongly preferred
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Previous experience utilizing Computer Aided Dispatch (CAD) Systems preferred
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Dispatcher Experience preferred.
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<b>Required Licenses:</b> HrtSvr/First Aid/CPR/AED Cert</p>
<p><i>
Qualified candidates must be able to effectively communicate with all levels of the organization.</i>
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NYU Langone Hospital&mdash;Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
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At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.</p>
<p>
NYU Langone Hospital&mdash;Brooklyn is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.</p>
<p>
View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $25.23 - $30.48 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</p>
<p>
To view the Pay Transparency Notice, please click here</p></div>

Emergency Medical Dispatcher - Per Diem

MEDIX AMBULANCE SERVICE, INC.

<p><b>Job description</b></p><p>Have you been considering a career change? Our local communications department is growing! Medix Ambulance Service is seeking applicants for full time Dispatchers, no experience necessary. Applicants must be detail oriented, comfortable making and taking professional phone calls, and have excellent communication skills. Through our on the job training we will help you get MPDS/EMD certified within 6 months of employment in our Communication Center. Our Emergency Medical Dispatchers are responsible for the efficient and orderly disbursement of ambulance and/or wheelchair resources to meet the demands of Medix and our community.</p><p>Duties involved include:</p><ul><li>Receiving telephone calls and listening to callers to accurately ascertain the nature of the call and respond with the appropriate service.</li><li>Entering information at workstation computer terminal while continuing to question and listen to the customer</li><li>Deploying the appropriate resources to meet the emergency and non-emergency needs of the community</li><li>Scheduling appointments based on the customer&rsquo;s needs</li><li>Maintaining accurate records of customer contacts</li><li>Maintaining effective communications with all individuals, departments, and customers</li><li>Actively participating in continuing education and maintain all required certifications.</li><li>Completing other duties as assigned</li></ul><p><b>Pre-requisites for Application:</b></p><p>In order to be considered as an applicant for a training position in medical communications the applicant must:</p><ul><li>Have earned a high school diploma or its equivalent.</li><li>Ability to type a minimum of 45 words per minute</li><li>Current CPR and First Aid Certification (We can help you with this!)</li><li>Excellent communication, organizational, computer, and problem-solving skills</li><li>Ability and willingness to build proactive relationships with customers</li><li>Ability to exercise good judgment</li><li>Ability to multitask</li><li>Ability to work day and night shifts</li></ul><p>Join our team as an Emergency Dispatcher to play a crucial role in public safety and emergency response. Apply now to be part of a dynamic team dedicated to serving the community.</p><p>Job Type: Full-time</p><p>Pay: $42,600.00 - $66,500.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>On-the-job training</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li></ul><p>Ability to Commute:</p><ul><li>Warrenton, OR 97146 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Warrenton, OR 97146: Relocate with an employer provided relocation package (Required)</li></ul><p>Work Location: In person</p>

Communications Specialist (Emergency Medical Dispatcher)

North Arkansas Regional Medical Center

<div><p><b>EMS Dispatcher &mdash; Emergency Medical Services</b></p><p>
Be the calm voice that sends help. As an EMS Dispatcher, you&rsquo;ll answer emergency and non-emergency calls, dispatch appropriate resources, and provide pre-arrival instructions&mdash;coordinating across teams to ensure timely response.</p><p><b>
About Us</b></p><p>
North Arkansas Regional Medical Center (NARMC) is a leading non-profit healthcare system based in Harrison, Arkansas, with a central hospital, 13 clinics, and a hospital-based Emergency Medical Services (EMS) team serving the rural communities of North Arkansas. Our continuum of care also includes Home Health, Hospice, and our inpatient Hospice House.</p><p>
We&rsquo;re more than 750 strong&mdash;healthcare professionals and support staff united by our mission to provide exceptional care close to home. Guided by our values of safety, quality, integrity, and community, we work every day to make NARMC the region&rsquo;s most trusted and preferred provider.</p><p>
Join us and be part of a team that saves lives, supports neighbors, and makes a difference every day.</p><p><b>
Job Summary</b></p><p>
Intake calls for medical assistance, deploy EMS units per protocol, operate multiple communication systems, and document all activity accurately.
</p><p><b>Key Responsibilities</b></p><ul><li>
Receive and prioritize emergency/non-emergent requests; dispatch resources per policy.
</li><li>Use radio/phone/CAD professionally; follow communication procedures and etiquette.
</li><li>Maintain preparedness, mentor new team members, and keep the center clean and organized.
</li></ul><p><b>Job Qualifications</b></p><p><b>
Required</b></p><ul><li>
High school diploma or GED; current American Heart Association BLS.
</li><li>Obtain Emergency Medical Dispatcher (EMD) certification through IAED within 4&ndash;6 months (initial course/testing funded with work agreement).
</li></ul><p><b>Preferred</b></p><ul><li>
1+ year emergency dispatch or prior NARMC EMS experience.
</li></ul><p><b>Compensation &amp; Schedule</b></p><ul><li>
Full-time; 24/7 center with rotating days/nights/weekends/holidays.</li><li>
Competitive hourly pay; shift differentials where applicable.</li></ul><p><b>
Why Join Us</b></p><ul><li>
High-trust team, strong protocols, and robust training.</li><li>
Real impact on community safety with growth in EMS communications.
</li></ul><p><b>Benefits Overview (based upon eligibility)</b></p><ul><li>
Multiple health plan options (PPO and HDHP) with coverage through NARMC Domestic Network and Cigna Health Plan.</li><li>
Dental and vision coverage through Delta Dental and Delta Vision of Arkansas.</li><li>
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) available.</li><li>
Basic life insurance and AD&amp;D are provided at no cost; voluntary life options available.</li><li>
Short-term and long-term disability coverage offered.</li><li>
Accident and critical illness insurance through Lincoln Financial.</li><li>
401(k) retirement plan with up to 3.5% company match, vested over 5 years.</li><li>
Paid Leave Bank (PLB) and Extended Illness Bank (EIB) with accrual based on service years.</li><li>
Employee Assistance Program (EAP) and First Stop Health 24/7 counseling services.</li><li>
AirMed/Mercy Life Flight membership for eligible staff and families.</li><li>
On-site wellness center and discounted membership at Planet Fitness.</li><li>
Tuition reimbursement and support for continuing education.</li><li>
Employee referral bonuses and internal promotion opportunities.</li><li>
Pet insurance and identity theft protection are available.</li></ul></div><p></p>

EMS Dispatcher (FT)

Hartford HealthCare

<div><p><b>Location Detail: </b>One American Way Norwich (10565)</p><p><b>
Shift Detail: </b>5 8-hour shifts per week with a mix of days and evenings and one weekend shift</p><p><b>
Be the Best at Getting Better</b>. Join over 40,000 Hartford HealthCare colleagues who make a difference every day .</p><p><b>
What We Offer:</b></p><ul><li>
Career growth and movement opportunities within our network</li><li>
On-going education and training</li><li>
Robust Benefits Package</li><li>
Special Interest Groups</li><li>
MedBridge Subscription</li><li>
Referral Bonus Program <i>(top leader number of employee referrals in the industry)</i></li><li>
Wellness Programs</li><li>
Employee Discount Programs</li><li>
Supportive culture</li><li>
Awards &amp; Recognition</li><li>
Flexible Scheduling</li><li>
Rewarding Compensation</li><li>
401K with company match</li><li>
Clinical specialty opportunities</li></ul><p><b>
About our EMS Network:</b></p><p>
American Ambulance Service, Inc, is a subsidiary of the Hartford HealthCare EMS Network, a comprehensive, multidisciplinary EMS system which includes licensed EMS agencies, hospital &ndash; based paramedic response resources, air-medical response resources, education and research, and hospital-based coordinators and medical directors. Our headquarters is located in Norwich, CT and we have additional offices in Griswold, Ledyard, and at Foxwoods Resort Casino. American Ambulance provides a full range of emergent and non-emergent medical transportation services by highly trained professionals to ensure safe, quick, and compassionate patient care.</p><div><b>
Your Impact:</b></div><div>
The Emergency Medical Dispatcher (EMD) is responsible for effective communications, call entry, and dispatching for all 911 emergency and non-emergency medical transportation requests. Operating within our 911 Emergency Communications Call Center, this unique telecommunicator position will not only act as a 911 operator, but also as a liaison between healthcare facilities and our medical transportation team to effectively communicate available resources and expected arrival times, schedule non-emergency medical transportations, and ensure timelines are being met or new arrival expectations are set.</div><h3 class="jobSectionHeader"><b><br>
Qualifications</b></h3><br>
<ul><li>High school diploma or general education degree (GED)</li><li>
Must have basic computer knowledge and skills.</li><li><p>
Current Priority Dispatch EMD Certification or the ability to obtain within 60 days of hire.</p><p><br>
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge &ndash; helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance.</p></li></ul></div>

EMS Dispatcher

Arkansas State University

<div><div><div><div><div>Employment Status:
</div><div><b>Full time (29-40 Hrs)</b></div>
</div><div><div>Type of Employment:
</div><div><b>Staff</b></div>
</div><div><div># of openings:
</div><div><b>1</b></div>
</div><div><div>Location:
</div><div><b>ASU-Jonesboro</b></div>
</div><div><div>Proposed Salary Range:
</div><div><b>$38,604.00</b></div>
</div><div><div>Closing:
</div><div><b>6/19/26</b></div></div></div></div><p></p><div><div><div><br>
</div>
</div></div><p></p><div><div><div><div><p><br>
<b>Please note:</b> All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.</p>
</div>
</div></div></div><div><div><div><div><p><b>Position Summary:</b></p>
<p>
The Call Center Specialist is responsible for providing emergency assistance and response through the use of communications equipment. This position is governed by state and federal laws and agency/institution policy.</p>
</div>
</div></div></div><div><div><div><div><p><b>Duties &amp; Responsibilities:</b></p>
<p></p><p><b>
This posting is open for continued recruitment of individuals seeking employment for the position of Call Center Specialist with the University Police Department. This pool position allows applicants to be considered for every Call Center Specialist position that becomes available.</b></p><ul><li>
Frequent contact with department personnel, university officials, and local law enforcement agencies. Operates computer consoles, video monitoring equipment and other communication devices in the public safety department to receive requests for assistance; identifies the nature of the situation and dispatches public safety officers and/or other personnel as required</li><li>
Receives 911 emergency calls and monitors fire and security alarm systems, determines the type and severity of the emergency and alerts the proper authority</li><li>
Maintains accurate records of calls and other communication transmissions and enters the information into a computer for preparation of written transcripts and reports</li><li>
Coordinates the activities of field officers with superior officers and local law and fire authorities and develops positive communication links for active participation during possible disasters and emergencies</li><li>
Assists public safety officers in the preparation of reports; prepares incident reports; submits crime statistics to the National Crime Information Center and other organizations as required</li><li>
Performs related responsibilities as required or assigned</li><li>
Maintain appropriate paperwork relevant to incident numbers, ACIC entries, and radio logs</li><li>
Maintain a professional attitude toward both the public and staff at all times. Dispatchers will be helpful and display a positive attitude toward all persons contacted</li><li>
Use codes appropriately and effectively to minimize radio talk time</li><li>
Ability to manage work load effectively to efficiently keep with the university and the police departments mission statements</li><li>
Executes direction and plans from superiors. Works effectively with superiors, peers, and profits from constructive criticism</li><li>
Provides full-time dispatch duties consisting of (1) transmitting and receiving telecommunications via radio to/from officers. (2) logging activities and emergency notes on computerized log and emailing log to various university officials</li><li>
Operate the ACIC terminal to run driver and vehicle licenses, names, and/or other information as requested by officers or parking services. Operating the ACIC (Arkansas Crime Information Center) requires being certified by the State of Arkansas and is held legally accountable for information that is requested and distributed. Dispatcher also acknowledges terminal messages to &quot;A-StateJ&quot; or &quot;GLAW&quot; in a timely manner</li><li>
Dispatcher is responsible for dispatching emergency personnel (fire department, ambulance, etc.)</li><li>
Monitor and respond to two alarm systems</li><li>
General campus and fowler center as well as monitoring two separate emergency phones, speaking to individuals who have activated an emergency phone located on campus or in the elevators.</li><li>
Answer the phone, taking messages, transferring phone calls, and waiting on customers</li><li>
Answer calls and requests for parking services for vehicle license information and to request officers to stand by with vehicle when towing vehicles and other requests</li><li>
Able to reason through a problem and come to an acceptable conclusion in routine situations. Makes reasonable decisions based on information available. Dispatcher makes good decisions without assistance</li><li>
Adheres to the chain-of-command and accepts his/her role in the organization</li><li>
Passes on appropriate information to other officers and dispatchers on other shifts. Dispatcher is supportive and team oriented and communicates with all members of the department effectively and positively</li><li>
Operational knowledge of, and ability to operate the Emergency Alert System, Phone recording system, and camera systems in a timely and efficient manner</li><li>
Other duties as assigned</li></ul><p></p>
</div>
</div></div></div><div><div><div><div><p><b>Knowledge/Skills/Abilities:</b></p>
<p>
Knowledge of communications operating procedures and advanced first aid<br>
<br>
Ability to operate broadcasting and receiving equipment, advise others in emergency treatment procedures, keep routine records, and read maps</p>
</div>
</div></div></div><div><div><div><div><p><b>General Days/Hours:</b></p>
<p>
Shift work including nights, weekends, and holidays<br>
Additional hours as requested and/or needed<br>
Regular and reliable attendance</p>
</div>
</div></div></div><div><div><div><div><p><b>Other:</b></p>
<p>
Please note: all position postings close at 12:00 A.M. CST on the position closing date</p>
</div>
</div></div></div><div><div><div><div><p><b>Minimum Qualifications:</b></p>
<p>
The formal education equivalent of a High School Diploma<br>
<br>
Other job related education and/or experience may be substituted for all or parts of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee</p></div></div></div></div></div><p></p>

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