emergency communications officer

Bethune-Cookman University

<div></div><div><div><div><b>Bethune-Cookman University</b></div>
</div>
<div></div><div><b>Job Title:</b> Communications Officer (Dispatcher)</div>
<div><b>Sector:</b> General Services
</div><div><b>Department:</b> Campus Safety
</div><div><b>Immediate Supervisor:</b> Campus Safety Officer - Sergeant
</div><div></div><div><b>Job Summary:</b></div>
<div>The Campus Safety Communications Officer operates the Department of Campus Safety Communications Center on the Bethune-Cookman University campus, receiving emergency and non-emergency telephone calls, after-hours maintenance requests, monitoring computerized alarm and access control systems, providing contact to police and EMS services, providing in-person customer service, monitoring a CCTV surveillance system and reporting inappropriate activities to zone officers, and making entries into automated record files. Some tasks may be life-safety related and thus place a critical emphasis on a successful outcome.</div>
<div></div><div><b>Essential Functions:</b></div>
<ul><li>Utilize proper telephone etiquette when answering the telephone.</li>
<li>Multitasking capability and calm, efficient function under stressful conditions are essential (i.e. dispatch calls to Campus Safety Officers, communicate on the telephone and monitor the video surveillance system).</li>
<li>Takes emergency and non-emergency calls for assistance, dispatching appropriate unit, and maintaining contact with responding units to gather and supply information.</li>
<li>Make notification to emergency services when requested (law enforcement, EMS, and fire personnel) and provide exact address location where services are needed.</li>
<li>Ensure that all communications equipment is working properly and reporting to appropriate person when equipment is not functioning.</li>
<li>Communications is a 24 hour, seven days a week operation and therefore, this position may require irregular hours. May also be required to work on-call in an emergency.</li>
<li>Monitor the CCTV video surveillance system and report inappropriate activity to Campus Safety Officers and/or the on-duty supervisor.</li>
<li>Capable of operating the Computer Aided Dispatch system (NaviGate) while simultaneously speaking on the telephone, radio or both, ensuring that all activities are logged properly.</li>
<li>Develop and issue emergency campus wide alerts when required.</li>
<li>Discretion and the ability to keep all records, communications and other information in absolute confidence.</li>
<li>Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.</li>
</ul><div><b>Education and Experience:</b></div>
<ul><li>Associate degree; supplemented with one (1) year of experience in a position requiring the use of interpersonal/communication skills and high interaction with the public. Must be able to type accurately.</li>
<li>Bachelor&rsquo;s is preferred.</li>
<li>Other combinations of experience, training and education which provide the knowledge and abilities necessary to perform the work may be considered.</li>
<li>Must possess a valid driver license upon the effective starting date and a valid Florida Drivers License no later than 30-days after the effective starting date.</li>
</ul><div><b>Requirements:</b></div>
<ul><li>Ability to use a two-way radio for official communications, communicating in a clear, concise and intelligible manner under all conditions at all times.</li>
<li>Ability to react promptly and correctly in emergency situations.</li>
<li>Ability to make independent decisions that are permitted with minimum supervision.</li>
<li>Ability to work effectively with co-workers, university staff and faculty and members of the public that may visit the university.</li>
<li>Ability to accurately communicate required information in a timely manner.</li>
<li>Ability to stay aware and alert to the surrounding conditions and situations.</li>
<li>Proficient in the use and operation of the NaviGate C.A.D. system.</li>
<li>Proficient in the use and operation of the E2 Campus Alert system.</li>
<li>Basic computer proficiency including keyboarding, data entry, data retrieval, electronic forms completion, and proficiency with Windows 7, Microsoft Outlook, Microsoft Office Suite, program designs and development.</li>
<li>Ability to follow written and oral instructions.</li>
<li>Ability to actively listen to requests for service via telephone and radio; clearly articulate questions, instructions, and information; and take appropriate action in accordance with established procedures and guidelines.</li>
<li>Ability to rapidly assimilate information from a variety of sources to direct appropriate resources where they may be needed.</li>
<li>Ability to function under pressure or in emergency situations.</li>
<li>Ability to manage multiple tasks and activities in a fast-paced environment in accordance with established policies, procedures, and training.</li>
<li>Strong interpersonal skills; excellent verbal and writing skills; aptitude for working collaboratively and independently; capacity to multi-task, organize, and work under limited supervision.</li>
<li>Must have strong organizational skills and the ability to meet deadlines.</li>
<li>Must have the ability to respond effectively to the needs of a diverse and demanding student and parent population.</li>
</ul>
<div></div><div>The University does not discriminate on the basis of race, color, national and ethnic origin, sex, retaliation, marital status, religion or disability, or any other applicable local, state or federal regulation. Inquiries regarding provisions for persons with disabilities, equal employment opportunity and Title IX matters should be directed to the Office of Human Resources at 386-481-2049.</div></div><div></div>

Communications Officer (Dispatcher)

Buffalo County, WI

<p></p><div><div><div><div><div><p>Buffalo County is seeking applicants for a dispatcher-focused public safety position that combines emergency communications and detention officer responsibilities. This role is approximately 80% emergency dispatching and 20% detention duties, with full training provided for both roles.</p><p>
This is a meaningful career for individuals who want stability, strong benefits, and the opportunity to make a real difference in their community-no prior law enforcement or corrections experienced required.</p><p></p><p><b><br>
Pay &amp; Schedule Summary</b></p><div><ul><li>
Starting pay: $26.49 per hour</li><li>
Night shift differential: +$2.00 per hour. Night shift pay=$28.49 per hour</li><li>
Shift: 12-hour night shifts (5:00 PM &ndash; 5:00 AM)</li><li>
Schedule: 2-2-3 rotation (work two days, off two days, work three days; alternating weekends)</li></ul></div><p></p><p><b><br>
About the Role</b></p><div><p>
This position combines emergency dispatching and detention officer responsibilities, with the majority of time spent in emergency communications.</p><p>
Emergency Dispatcher Duties:</p><ul><li>
Receive emergency and non-emergency calls</li><li>
Gather critical information calmly and accurately</li><li>
Dispatch police, fire, and medical services</li><li>
Monitor radio frequencies and communicate clearly under pressure</li><li>
Use computer-based dispatch and record systems</li><li>
Follow established procedures during high-pressure situations</li></ul><p>
Detention Officer Duties:</p><ul><li>
Supervise inmates in a controlled, secure environment</li><li>
Conduct safety and welfare checks</li><li>
Enforce facility rules and procedures</li><li>
Book and release inmates</li><li>
Maintain safety and accurate documentation</li><li>
Work as part of a team to ensure safety and security</li></ul></div><p></p><p><b><br>
Realistic Job Preview</b></p><div><p>
This position involves 12-hour night shifts in fast-paced environments. Emergency dispatching can involve emotionally challenging situations, and detention duties require attention to safety, structure, and established procedures.</p><p>
To support informed decision-making, candidates will have the opportunity to shadow the position prior to interviewing, allowing you to see the work firsthand and ask questions before moving forward.</p></div><p></p><p><b><br>
Minimum Requirements</b></p><ul><li>
High school diploma or equivalent</li><li>
At least 18 years old</li><li>
US Citizen</li><li>
Maintain a valid Driver's License</li><li>
Vision correctable to 20/20</li><li>
No felony or domestic abuse convictions</li>
Must be Jail Officer certified through WI LESB or have the ability to become certified within one year (training provided).<br>
<li>
</li></ul><p></p><br>
<p><b>Benefits</b></p><ul><li>
Wisconsin Retirement System (WRS) pension</li><li>
176 hours of Paid Time Off in the first year</li><li>
11 Paid Holidays</li><li>
Medical, dental, and vision insurance</li><li>
Supplemental insurance options</li><li>
Flex Spending and Health Savings Accounts</li></ul><p></p><p><b><br>
Job Description</b></p><p></p><p><b><br>
How to Apply</b></p><div><p>
Please review the full job description prior to applying.</p><p>
This position requires submission of the Sheriff&rsquo;s Office Application (not the general online apply button):</p><ul><li>
Download the application: CLICK HERE FOR A DOWNLOADABLE APPLICATION</li><li>
Complete all sections, including Section 6 questions</li><li>
Submit the completed application and any required documentation by one of the following methods:</li></ul><p><i>
Email</i>: jobs@buffalocountywi.gov</p><p><i>
In Person</i>: Buffalo County Courthouse / Administration Office (4th Floor) / 407 South Second Street, 4th Floor / Alma, WI 54610</p></div><p></p><p><b><br>
Questions</b></p><p>
Position questions: Jail Administrator Emily Scholl - 608-685-6279.</p><p>
Application questions: Human Resources - 608-685-6234 ext. 3 / jobs@buffalocountywi.gov</p><p></p><p><b><br>
Additional Information</b></p><p>
Specific genders of this position are preferred as a bona fide occupational qualification in compliance with Section 3602.41 of the Wisconsin Statutes.</p><p>
Buffalo County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.</p></div></div>
</div></div><div><div><h3 class="jobSectionHeader"><b>Job Details</b></h3>
<div><div><b>Category</b></div>
<p>Sheriff's Office</p>
<div><b>Status</b></div>
<p>Open</p>
<p></p><div><b>Posted</b></div>
<p>April 9, 2026</p>
<div><b>Closing</b></div>
<p>Open Until Filled</p></div></div></div></div><p></p>

Emergency Dispatcher / Detention Officer

State of South Carolina

JOB
<br>Supervises and monitors the assigned shift operation of the agency Emergency Action Center (EAC).Responsible for assigned personnel and their compliance with rules, regulations and procedures. Coordinates communication functions with the South Carolina Department of Corrections (SCDC), State Law Enforcement Division (SLED), other law enforcement agencies, and other state agencies during emergencies and on a daily basis communicates with the agency personnel and Admin. Duty Officer on non-emergency and emergency functions as a central communications center.Must be able to work rotating weekends and holidays. Must successfully complete eight (8) weeks of SCDC Basic Training upon hire. Questions regarding the application process, this job posting or any other postings with the SCDC should be directed to: Recruiting and Employment Services(803) 896-1649Employment@doc.sc.gov
<br><br>
EXAMPLE OF DUTIES
<br><b>State of South Carolina Minimum Requirements:</b> A high school diploma and relevant experience. A bachelor’s degree in a related field may substitute for the required experience.SCDC Minimum Requirements: A high school diploma and three (3) years experience in correctional, security, military, or police work to include one (1) year of supervisory experience.A degree in criminal justice or a related degree may substitute for supervisory experience year for year (associate and above = 1 year). Must be certified by the SCDC Training Academy and successfully complete the basic supervisory course within six (6) months of entry into the position. Must be certified to operate the NCIC SLED/CJIS computer system and other necessary equipment within six (6) months of entry into the position.
<br><br>
SUPPLEMENTAL INFORMATION
<br>The South Carolina Department of Corrections is committed to providing equal opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.

Lieutenant - EAC (#019870) Emergency Action Center, Columbia (RICHLAND)

iXP Corporation

<div><div><div><b>Position Overview</b></div>
<div></div><div>This position is responsible for receiving emergency and non-emergency calls for service over the telephone and by other means, employing appropriate call screening protocols, and responding to those calls by dispatching the appropriate public safety resources. This position is responsible for interaction with other public safety dispatch centers in the answering and transferring of calls and incident information, and for maintaining communications with field personnel in law enforcement, fire and EMS agencies. This position is required to respond appropriately to requests for services and information from field personnel. The Telecommunicator will report directly to the Center Manager.</div><br>
<div></div>
<div></div><div><b>Essential Functions &amp; Responsibilities</b></div>
<div>Processes incoming and outgoing emergency and non-emergency telephone calls, ensuring agency policy, procedures and goals are met.</div>
<div></div><div>Dispatches and communicates with law enforcement, fire and EMS units, ensuring agency policy, procedures and goals are met.</div>
<div></div><div>Provides Manager with input regarding policies and procedures pertaining to the operation of the communications center.</div>
<div></div><div>Coordinates with Manager to implement changes in Center procedures.</div>
<div></div><div>Speaks English clearly and verbally communicates effectively.</div>
<div></div><div>Works effectively and calmly in a high stress environment.</div>
<div></div><div>Maintains familiarity with the general geography of the communities served.</div>
<div></div><div>Meets all training requirements of the Center.</div>
<div></div><div>Participates in available professional development for center staff.</div>
<div></div><div>Communicates in a positive manner with Manager and other center staff.</div>
<div></div><div>Reports commendable performance or deficiencies or liability issues to Manager in a timely manner.</div><br>
<div></div>
<div></div><div><b>Required knowledge/skills</b></div>
<div></div><div>Knowledge of accepted call handling practices for public safety call takers with an emphasis on professionalism and high level of customer service.</div>
</div>
<div><div>Familiarity with principles and practices of radio communications as well as the proper policies and procedures used in public safety dispatching with an emphasis on professionalism and high level of customer service.</div>
<div></div><div>Knowledge of all aspects of operations of a public safety communications center.</div>
<div></div><div>Communication facilities, equipment and management practices as they pertain to the operation of a public safety communications center.</div>
<div></div><div>Technology systems utilized by a public safety communications center.</div>
<div></div><div>Operational needs of public safety responders for law enforcement, fire and EMS.</div>
<div></div><div>Agency&rsquo;s geographical service areas and relationship/location of public safety responders.</div>
<div></div><div>Practical working knowledge in public safety communications.</div><br>
<div></div>
<div></div><div><b>Requirements</b></div>
<div></div><div>Successfully complete a myriad of training initiatives and certifications for call receiving and dispatching.</div>
<div></div><div>Learn to operate a variety of technology including contemporary computer, radio and telephone systems.</div>
<div></div><div>Work independently with minimal supervision.</div>
<div></div><div>Work in an environment where multiple activities are routinely underway that influence the performance of the duties assigned.</div>
<div></div><div>Coordinate multiple priorities and competing demands on time and multi-tasking.</div>
<div></div><div>Simultaneously process information from multiple sources (verbal, text, and video) and keep information clear.</div>
<div></div><div>Quickly and accurately recall information, specifically names, numbers and details.</div>
<div></div><div>Make appropriate decisions based on minimal information.</div>
<div></div><div>Deal with sensitive information in a discreet and professional manner.</div>
<div></div><div>Follow prescribed rules, regulations and procedures.</div>
<div></div><div>Recall details and record information/numbers quickly and correctly.</div>
<div></div><div>Communicate effectively and professionally, both orally and in writing.</div>
<div></div><div>Work collaboratively and cooperatively with co-workers and personnel from customer agencies.</div>
<div></div><div>Be able to work in a shift-work environment with variable hours of work and schedule over the course of typical work year.</div>
<div></div><div>Present ideas and recommendations in a clear and concise manner.</div>
<div></div><div>Be reliable, and highly dependable in reporting for work on time and as scheduled, on a consistent basis.</div>
<div></div><div>Be available for overtime as needed.</div><br>
<div></div>
<div></div><div><b>Qualifications and Skills</b></div>
<div></div><div>High School Diploma (or equivalent)</div>
<div></div><div>Two (2) years of proven paid experience in public safety communications (preferred)</div>
<div></div><div>Three (3) years general work experience.</div>
<div></div><div>Bi-lingual preferred.</div>
<div></div><div>Any military or armed forces experience must be in commanding control or communications.</div><br>
<div></div>
<div></div><div><b>Must complete/have completed:</b></div>
<div></div><div>Criminal Justice Information System (CJIS) Terminal Operator Certification</div>
<div></div><div>Emergency Medical Dispatch (EMD) Certification through the National Academies of Emergency Dispatch (NAED)</div>
<div></div><div>Emergency Fire Dispatch (EFD) Certification through the National Academies of Emergency Dispatch (NAED)</div>
<div></div><div>Emergency Telecommunicator Certification (ETC) through the National Academies of Emergency Dispatch (NAED)</div>
<div></div><div>General police, fire and EMS operations training</div>
<div></div><div>Cardio Pulmonary Resuscitation (CPR)</div><br>
<div></div>
<div></div><div><b>Work Environment</b></div>
<div></div><div>Shift work environment where hours of work will be driven by the call volume demands of the agency rather than convenience of the staff.</div>
<div></div><div>Call back and overtime required</div>
<div></div><div>24/7 operations with work scheduled on days others consider holidays.</div>
<div></div><div>Work performed at a stationary work station.</div>
<div></div><div>Occasionally will need to handle hostile or abusive callers in a professional manner.</div>
<div></div><div>Must be able to perform under pressure and in a stressful environment</div><br>
<div></div>
<div></div><div><b>Physical Demands</b></div>
<div></div><div>Dexterity of hands and fingers to operate personal computers.</div>
<div></div><div>Sitting for extended periods of time working at computer keyboards, monitoring a variety of public safety communications systems, completing documentation required of operations.</div>
<div></div><div>Vision, specifically to include up close, distance, color and peripheral; depth perception and ability to adjust focus.</div>
<div></div><div>Hearing and speaking to exchange information with emergency callers and public safety personnel.</div></div></div><div></div>

911 Dispatcher

Massachusetts Institute of Technology

<div><div><p><b>Posting Description</b><b><br>
</b>
</p><p><b>COMMUNICATIONS OFFICER</b>, <i>School of Engineering - Hood Pediatric Innovation Hub</i>, will lead the strategic development, implementation, and management of all communications. This role offers an opportunity to increase visibility and drive engagement for both initiatives through dynamic content creation, digital strategy, media outreach, marketing campaigns, and collaborative storytelling. The Communications Officer will lead the development and execution of comprehensive communications plans while building strong connections across MIT and beyond.</p><p>
The full job description is available, here.</p><br>
<p></p>
<p></p>
</div><div><p><b>Job Requirements</b><b><br>
</b>
</p><p><i>REQUIRED</i>: Bachelor&rsquo;s degree in English, communications, journalism, or similar field; a minimum of five years of professional communications experience in higher education or at a research institution or in journalism, public relations, or marketing; experience planning and implementing communications strategies; ability to communicate, edit, and present concisely and clearly (written and spoken); experience with print and digital communication, user interface trends, and web design best practices; ability to translate complex technical ideas into clear language (experience in science journalism a plus); ability to work independently and as part of a dynamic team, build productive relationships with faculty/staff/external audiences; experience with social media content creation, monitoring, metrics, and reporting; discretion with confidential information; demonstrated design skills and proficiency using Adobe Creative Suite and other modern tools; and experience using HTML and CMS. <i>PREFERRED</i>: Master&rsquo;s degree.</p><p>
May be required to work on nights and weekends. Limited travel may also be required.</p></div></div><p></p>

Communications Officer

City of San Juan, Texas

<b>JOB OBJECTIVES:</b><br>
To provide a variety of specialized and routine tasks in the provision of emergency and non-emergency communication services; to answer calls for the Police and Fire Departments and to the general City number and respond to the calls as appropriate; to provide emergency dispatch services. General supervision is provided by the Captain or his designee overseeing Uniformed Services.
<br><br>
<b>ESSENTIAL JOB FUNCTIONS:</b><br>
<ul>
<li>Behaviors must comply with the Code of Conduct and Rules of Behavior outlined in the San Juan Civil Service Rules & Regulations, San Juan Police Department Policy Manual, City of San Juan Personnel Employee Manual.</li>
<li>Answer and process calls, including emergency 911 and general non-emergency to City Hall and the Police and Fire Departments; forward calls to appropriate departments and personnel; prioritize calls and assign proper codes.</li>
<li>Receive and transmit pertinent information on all calls for services including those in progress and those involving other agencies; monitor activities of Police, Fire and Emergency Medical Service personnel; maintain the location and call status of all emergency units during an assigned dispatch shift.</li>
<li>Operate NCIC/TCIC computer system; enter data; retrieve pertinent information; relay information to emergency personnel; purge printouts from NCIC/TCIC system; maintain computers and related equipment; verify reports and data entered during shift.</li>
<li>May oversee maintenance of office equipment; maintain inventory of supplies; participate in acquisition of supplies as necessary.</li>
<li>May coordinate testing of civil defense system and cable television emergency warning system.</li>
<li>May fill out status and activity reports at the close of each shift; complete other pertinent reports as assigned.</li>
<li>May maintain and update call list for after hour's emergency and non-emergency response personnel.</li>
<li>May supervise and monitor assigned personnel in the Technical Services Division of the Mesquite.</li>
<li>Notify wrecker services of requests for towing; maintain records of towing activities; dispatch City water, sewer and animal control personnel as necessary.</li>
<li>Monitor alarms for jail and building facilities.</li>
<li>Provide and confirm information regarding warrants and property locations; validate computer entries; enter data regarding warrants into the computer.</li>
<li>Notify hospital personnel of incoming ambulances; transmit status of patients.</li>
<li>May search prisoners.</li>
<li>May witness statements by witnesses, prisoners or suspects.</li>
<li>May change tapes on recording devices; add paper to printing equipment; save and file reports and data on computer equipment; file hard copies of reports and other data.</li>
<li>May participate in internal and external training exercises and programs; may assist in training of new personnel.</li>
<li>May monitor the weather.</li>
<li>May coordinate with other agencies to receive and transmit information.</li>
<li>Perform other duties as assigned.</li>
</ul>
<b>EQUIPMENT/MATERIALS:</b><br>
Computer, typewriter, radio, etc.
<br><br>
<b>WORKING CONDITIONS/PHYSICAL DEMANDS:</b><br>
Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: fulfilling responsibilities characterized by anxiety, confusion and stress, maintaining constant readiness to answer and dispatch calls, sitting for extended periods of time, operating specialized communications equipment. Maintain effective audio-visual discrimination and perception needed: distinguishing the difference between colors, reading and writing, communicating with others, operating specialized communications equipment.
<br><br>
<b>EDUCATION/SKILLS REQUIRED:</b><br>
Requires a high school diploma or GED. Speak English and Spanish fluently, able to read and write legibly, pass criminal background investigation, pass National Dispatchers Test, no experience required; type 35 wpm. Possess of a valid Class C Texas driver's license. Must also possess TCIC/NCIC Full Access Certification, within one (1) year of employment. Knowledge of: jurisdictional boundaries of the City of San Juan, Texas, safe work practices, modern office procedures, methods and computer equipment, proper spelling, grammar and punctuation, basic report preparation, principles and procedures of record keeping. Must be able to communicate with persons in highly stressful situations; be proficient through TCIC/NCIC level within one year of employment as a condition of continued employment. Failure to prove proficiency as Call Taker, and NCIC within one year of employment will result in non-disciplinary termination. This is not applicable to part-time employees. Operating modern communications and computer equipment. Work during regular and irregular shift rotations, which may include weekends, holidays and extended hours in emergency, disaster or other situations influenced by workload or staffing difficulties. Work under stress and use good judgment in emergencies, listen carefully, respond to requests and inquiries from the general public, be assertive and calm in soliciting information from distressed callers, plan, organize and manage time effectively, type at a speed necessary for successful job performance, establish and maintain cooperative working relationships with coworkers and those contacted in the course of work, simultaneously perform a variety of tasks, use a variety of specialized equipment including communications and computer related equipment, quickly assimilate information and implement an appropriate course of action, communicate clearly and concisely, both orally and in writing, pass a drug examination, pass a medical physical examination and meet the City's driving standards.
<br><br>
<b>Note:</b> The above duties describe the chief functions of the job and are not to be considered a detailed description of every duty of the job.

Public Safety Dispatcher

CITY OF COFFEYVILLE

<div>Description:
<p>
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.</p><p><b>
DEFINITION</b></p><p>
To provide emergency and general service to the public while ensuring officer safety; to receive and dispatch calls for police, fire and EMS; and to perform a variety of technical tasks relative to assigned area of responsibility.</p><p><b>
SUPERVISION RECEIVED AND EXERCISED</b></p><p>
Receives general supervision from Police Sergeant or higher level supervisory staff.</p><p>
Exercises no supervision.</p><p><b>
ESSENTIAL AND MARGINAL FUNCTION STATEMENTS</b> - <i>Essential and other important responsibilities and duties may include, but are not limited to, the following:</i></p><p><b>
Essential Functions:</b></p><ul><li>
Receive emergency service calls from the public requesting law enforcement, fire, ambulance or other emergency service; determine nature, location and priority of emergency; dispatch emergency units as necessary or route calls to the appropriate department.</li><li>
Maintain contact with all units on assignment using a two-way radio; maintain status and location of law enforcement and fire units; maintain daily log of all field calls and units dispatched.</li><li>
Assist Department personnel and the public in person and by phone; provide general information regarding Department policies, procedures and regulations.</li><li>
Monitor prisoners for medical emergencies and transfer purposes; may provide matron duties for female prisoners as needed.</li><li>
Input and retrieve information using a personal city owned computer with state and national networks; dispatch paperwork and process inquiries; access vehicle registration and driver&rsquo;s license files.</li><li>
Monitor, receive, disseminate and transmit information for the Police Department and other agencies; receive and send teletypes to other agencies for warrants, stolen items and various other inquiries.</li><li>
Monitor alarm boards, National Weather Service, CB emergency channel and teletype; notify appropriate personnel as needed.</li><li>
Gather information and prepare supplemental reports as assigned.</li><li>
Record warrants, pawn tickets, firearm registration cards and other data as needed.</li><li>
Respond to and resolve difficult and sensitive citizen inquiries and complaints.</li><li>
Perform matron duties as needed.</li></ul><p><b>
Marginal Functions:</b></p><ul><li>
Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of police dispatching.</li><li>
Perform a variety of special projects as assigned.</li><li>
Perform related duties and responsibilities as required.</li></ul>
Requirements:
<p><b>
Knowledge of:</b></p><p>
Procedures of security and dispatch systems.</p><p>
Principles of law enforcement protocol involving confidentiality.</p><p>
Basic principles and procedures of record keeping.</p><p>
Operations, services and activities of the City.</p><p>
English usage, spelling, grammar and punctuation.</p><p>
Basic problem solving techniques.</p><p>
Modern officer procedures, methods and computer equipment.</p><p>
Geography and surrounding area of the City.</p><p>
Pertinent Federal, State and local laws, codes and regulations.</p><p>
Occupational hazards and standard safety precautions necessary in the work.</p><p><b>
Ability to:</b></p><p>
Respond to emergency and non-emergency situations from the general public.</p><p>
Prepare clear and concise reports.</p><p>
Communicate clearly and concisely, both orally and in writing.</p><p>
Establish and maintain effective working relationships with those contacted in the course of work.</p><p>
Process information and make sound decisions in emergency situations.</p><p>
Type at a speed necessary for successfully job performance.</p><p>
Deal and cope with high levels of stress.</p><p>
Interpret City maps and geographical locations.</p><p>
Maintain confidentiality of material in various situations.</p><p>
Be sensitive to defendants regarding alleged offenses.</p><p>
Interpret and apply federal, state and local policies, procedures, laws and regulations.</p><p>
Act quickly and calmly in emergencies.</p><p>
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.</p><p>
Follow all safety rules and regulations of the Police Department.</p><p>
Interpret, explain, and enforce departmental polices and procedures.</p><p>
Understand and follow oral and written instructions.</p><p>
Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:</p><ul><li><i>
Standing or sitting for extended periods of time</i></li><li><i>
Operating office equipment including computer, copier and telephones</i></li><li><i>
Communicating on the telephone for extended periods of time</i></li></ul><p>
Maintain mental capacity which permits:</p><ul><li><i>
Making sound decisions and using good judgment</i></li><li><i>
Communicating clearly</i></li><li><i>
Responding to questions</i></li><li><i>
Thinking clearly in emergency situations.</i></li></ul><p>
Maintain effective audio-visual discrimination and perception needed for:</p><ul><li><i>
Making observations</i></li><li><i>
Communicating with others</i></li><li><i>
Reading and writing</i></li><li><i>
Operating assigned equipment</i></li><li><i>
Answering questions</i></li><li><i>
Speaking in a clear and audible voice</i></li><li><i>
effectively working with numbers</i></li></ul><p>
Effectively handle a work environment and conditions which involve:</p><ul><li><i>
Working closely with others</i></li><li><i>
Working with the public</i></li></ul><p><b>
Experience and Training Guidelines</b></p><p><i>
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:</i></p><p><b>
Experience:</b></p><p>
Prior responsible police dispatch experience is preferred but not required.</p><p></p><p><b><br>
Training:</b></p><p>
Equivalent to the completion of twelfth grade.</p><p><b>
License or Certificate</b></p><p>
Possession of, or ability to obtain, an appropriate, NCIC terminal operators permit.</p><p>
Possession of, or ability to obtain Emergency Medical Dispatch Certificate.</p><p>
Possession of, or ability to obtain Emergency Fire Dispatch Certificate.</p><p>
Possession of, or ability to obtain IPAWS Certification.</p><p>
Possession of, or ability to obtain NIMS 100 &amp; 700 Certification.</p><p><b>
WORKING CONDITIONS</b></p><p><b>
Environmental Conditions:</b></p><p>
Office environment; emergency peace control environment; exposure to computer screens. May work in stressful situations.</p><p><b>
Physical Conditions:</b></p><p>
Essential and marginal functions and other important responsibilities and duties may require maintaining physical condition necessary for sitting for prolonged periods of time; general manual dexterity; ability to distinguish color.</p></div>

PART-TIME DISPATCHER

Search 10000+ Emergency communications officer jobs near you this April. New roles added regularly across leading industries. Apply today.