emergency communications operator

City of San Marcos, TX

JOB
<br>Big Hiring Incentives Now Available!$5,000 for TCOLE-licensed Telecommunicators$2,500 for all other qualified applicantsShift differential for evening and midnight shiftsCritiCall test waiver for experienced 9-1-1 TelecommunicatorsInterviews late June • Start date targeted for AugustThe 911 Telecommunicator plays a vital role in public safety by answering emergency and non-emergency calls, dispatching appropriate response units, and maintaining communication with callers and field personnel. This position requires strong multitasking skills, calm decision-making under pressure, and a commitment to serving the community with professionalism and care. Telecommunicators operate specialized equipment and databases to support police, fire, and EMS operations and serve as a critical link between the public and emergency services.
<br><br>
EXAMPLE OF DUTIES
<br>The following list highlights the main responsibilities of this position. While it covers the core tasks, it may not include every duty that could be assigned. Employees may be asked to take on other responsibilities as needed to support the team and department.Answer and prioritize emergency and non-emergency calls; provide pre-arrival instructions for medical, fire, and police emergencies.Dispatch police, fire, and EMS personnel; track unit locations and maintain communication with responders.Access and operate confidential law enforcement databases (e.g., TCIC, NCIC, TLETS, NLETS) to process inquiries and enter data.Coordinate mutual aid and maintain contact with internal departments and external agencies during emergencies.Serve as the after-hours contact for various city departments and external service providers (e.g., TXDOT, utility companies).Operate multiple software systems, including CAD, multiline phone systems, and emergency radio channels.Assist with equipment testing and maintenance; help maintain the cleanliness and organization of the communications center.Make outgoing calls as needed (e.g., towing services, air ambulance).Communicate clearly and professionally; utilize maps and resources; manage multiple tasks under pressure.Maintain working knowledge of city geography, landmarks, and emergency service zones.
<br><br>
SUPPLEMENTAL INFORMATION
<br>KNOWLEDGE, SKILLS, AND ABILITIESAbility to work in a 24/7/365 emergency communications environment.Strong verbal and written communication skills.Ability to interpret and relay information quickly and accurately in emergencies.Proficiency in managing multiple computer systems and emergency communication devices.Ability to maintain positive working relationships with colleagues, other departments, and the public.PHYSICAL DEMANDSThis position requires frequent sitting, hearing, and visual use. Occasional tasks may include bending, twisting, and reaching. Rarely, lifting up to 45 pounds and exposure to infectious diseases or extreme weather may occur.WORK ENVIRONMENTWork is performed in a secure communications center with limited breaks and high-stress situations. Telecommunicators are considered essential staff and must report during emergencies. This is a safety-sensitive position and may require physical testing for licensing.

911 Telecommunicator

City of San Marcos, Texas

<div><div><div><h2 class="jobSectionHeader"><b>JOB SUMMARY</b></h2></div>
<p></p><div><div><b>Big Hiring Incentives Now Available!</b><br>
$5,000 for TCOLE-licensed Telecommunicators<br>
$2,500 for all other qualified applicants<br>
Shift differential for evening and midnight shifts<br>
CritiCall test waiver for experienced 9-1-1 Telecommunicators<br>
<b>Interviews late June &bull; Start date targeted for August</b></div><div></div><div><br>
The 911 Telecommunicator plays a vital role in public safety by answering emergency and non-emergency calls, dispatching appropriate response units, and maintaining communication with callers and field personnel. This position requires strong multitasking skills, calm decision-making under pressure, and a commitment to serving the community with professionalism and care. Telecommunicators operate specialized equipment and databases to support police, fire, and EMS operations and serve as a critical link between the public and emergency services.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>ESSENTIAL FUNCTIONS</b></h2></div>
<p></p><div><div>The following list highlights the main responsibilities of this position. While it covers the core tasks, it may not include every duty that could be assigned. Employees may be asked to take on other responsibilities as needed to support the team and department.</div><br>
<div></div><ul><li>
Answer and prioritize emergency and non-emergency calls; provide pre-arrival instructions for medical, fire, and police emergencies.</li><li>
Dispatch police, fire, and EMS personnel; track unit locations and maintain communication with responders.</li><li>
Access and operate confidential law enforcement databases (e.g., TCIC, NCIC, TLETS, NLETS) to process inquiries and enter data.</li><li>
Coordinate mutual aid and maintain contact with internal departments and external agencies during emergencies.</li><li>
Serve as the after-hours contact for various city departments and external service providers (e.g., TXDOT, utility companies).</li><li>
Operate multiple software systems, including CAD, multiline phone systems, and emergency radio channels.</li><li>
Assist with equipment testing and maintenance; help maintain the cleanliness and organization of the communications center.</li><li>
Make outgoing calls as needed (e.g., towing services, air ambulance).</li><li>
Communicate clearly and professionally; utilize maps and resources; manage multiple tasks under pressure.</li><li>
Maintain working knowledge of city geography, landmarks, and emergency service zones.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>MINIMUM REQUIREMENTS &amp; PREFERRED QUALIFICATIONS</b></h2></div><br>
<p></p><div><br>
<div><b>MINIMUM REQUIREMENTS</b></div><ul><li>
High school diploma or equivalent.</li><li>
One year of experience in emergency dispatch or related fields such as customer service or call centers.</li><li>
Must pass a skills test demonstrating computer proficiency, data entry accuracy, decision-making, and stress management.</li><li>
Must obtain a TCOLE Telecommunicator License within one year of employment (includes CPR, Basic Telecommunicator Licensing, TDD/TTY, and field training).</li><li>
Must complete all modules of the San Marcos 911 Telecommunications Training Program within the designated timeframe.</li><li>
Valid Texas Driver&rsquo;s License with an acceptable driving record within three months of hire.</li><li>
Must be a U.S. citizen at time of hire.</li><li>
Must be available to work nights, weekends, holidays, and overtime as needed.</li></ul><div></div><div><b><br>
PREFERRED QUALIFICATIONS</b></div><div><ul><li>
Bilingual in English and Spanish.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>COMPETENCIES AND ENVIRONMENT</b></h2></div><br>
<p></p><div><br>
<div><b>KNOWLEDGE, SKILLS, AND ABILITIES</b></div><ul><li>
Ability to work in a 24/7/365 emergency communications environment.</li><li>
Strong verbal and written communication skills.</li><li>
Ability to interpret and relay information quickly and accurately in emergencies.</li><li>
Proficiency in managing multiple computer systems and emergency communication devices.</li><li>
Ability to maintain positive working relationships with colleagues, other departments, and the public.</li></ul><div></div><div><b><br>
PHYSICAL DEMANDS</b></div><div>
This position requires frequent sitting, hearing, and visual use. Occasional tasks may include bending, twisting, and reaching. Rarely, lifting up to 45 pounds and exposure to infectious diseases or extreme weather may occur.</div><div><b><br>
WORK ENVIRONMENT</b></div><div>
Work is performed in a secure communications center with limited breaks and high-stress situations. Telecommunicators are considered essential staff and must report during emergencies. This is a <b>safety-sensitive position</b> and may require physical testing for licensing.</div></div></div></div><p></p>
<br><div></div><div><div><div><p><b>The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. </b><b>2023 Benefits Guide</b><br>
<br>
<b>BENEFITS</b><br>
Medical, Dental &amp; Vision Coverage</p><ul> <li>United Healthcare<ul> <li>Choice Plus PPO Plan </li><li>Prescription Drug Plan </li><li>Wellness Initiatives </li><li>Virtual Doctor Visits 24/7 </li><li>Dental Plan</li></ul> </li><li>Davis Vision Insurance<ul> <li>Base Vision Plan </li><li>Premium Vision Plan </li><li>Laser Vision Correction discounts</li></ul> </li></ul>Retirement<ul> <li>Texas Municipal Retirement System (TMRS) </li><li>Mission Square Retirement Corporation - optional 457-deferred compensation plan &amp; Roth IRA</li></ul><b>ADDITIONAL BENEFITS</b><ul> <li>Flexible Spending Accounts </li><li>City paid Life and AD&amp;D Insurance </li><li>Voluntary Life, AD&amp;D and Long Term Disability insurance </li><li>Employee Assistance Program </li><li>Vacation </li><li>Sick Leave </li><li>Holidays </li><li>Longevity Pay </li><li>Tuition Reimbursement </li><li>Activity Center Membership </li><li>Direct Deposit</li></ul><br>
 <i>The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services.</i></div></div></div><p></p>

Qwalifize LLC

<div><p><b>Type:</b></p><ul><li>
3 months to 1 year contract with additional option years.</li></ul><p><b>
Full Time or Part Time:</b></p><ul><li>
Full-Time</li></ul><p><b>
Pay Rate:</b></p><ul><li>
$18.00 &ndash; $28.00 per hour (negotiable).</li></ul><p><b>
Location:</b></p><ul><li>
TBD &ndash; Onsite</li><li>
Must be willing to relocate anywhere in the US</li></ul><p><b>
Language Requirements:</b></p><ul><li>
Write, read, and speak English</li></ul><p><b>
Language Preferences:</b></p><ul><li>
Bilingual (English/Spanish)</li></ul><p><b>
Job Overview</b><br>
We are seeking dedicated Call Center Operators / Dispatchers to provide emergency communication services, including receiving, prioritizing, and dispatching emergency and non-emergency calls for fire, rescue, and other public safety services. This role ensures timely and accurate information flow between the public, field responders, and other departmental personnel. Operators will maintain records, operate communication and dispatch systems, and provide customer service under high-pressure conditions. Candidates must hold or be eligible to obtain a security clearance and maintain it as required. Clearance level is to be determined. Performs other duties as assigned.</p><p><b>
Experience Requirements</b></p><ul><li>
Minimum of two (2) years of experience in emergency communications, dispatching, or call center operations</li><li>
Experience operating multi-line phone systems, radio communication, and computer-aided dispatch systems</li><li>
Ability to follow protocols for prioritizing and routing emergency and non-emergency calls</li><li>
Strong communication, decision-making, and problem-solving skills</li><li>
Ability to work effectively under stress and maintain composure during emergency situations</li></ul><p><b>
Experience Preferences</b></p><ul><li>
Experience in a municipal or county emergency dispatch center</li><li>
Knowledge of fire, EMS, and law enforcement operations</li><li>
Familiarity with NFPA or APCO standards for emergency communications</li></ul><p><b>
Physical Requirements</b></p><ul><li>
Ability to sit for extended periods while operating communication systems</li><li>
Ability to hear, speak, and type clearly under stressful conditions</li><li>
Ability to perform multitasking duties with attention to detail and accuracy</li></ul><p><b>
Education Requirements</b></p><ul><li>
High School Diploma or equivalent recognized certification</li></ul><p><b>
Education Preferences</b></p><ul><li>
Emergency Communications Certification or Dispatcher Training Certification</li></ul><p><b>
Training Schedule:</b></p><ul><li>
TBD</li></ul><p><b>
Schedule:</b></p><ul><li>
Varies based on operational needs; includes availability for nights, weekends, and holidays</li></ul><p><b>
Dress Code:</b></p><ul><li>
TBD</li></ul><p><b>
Benefits:</b></p><ul><li>
TBD</li></ul><p><b>
Additional Information:</b><br>
Drug screening, background, and reference checks are performed if required. Valid identification and reliable transportation are required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee&rsquo;s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.</p></div>

Call Center Operators/ Dispatchers

Douglas County Sheriff's Office

<p></p><div><p><b>Emergency Services Operator</b></p><p><b>
Employment Type: </b>0 - Full-time Regular<br>
<b>Pay Range: </b>$58,867.00 - 88,301.00<br>
<b>Location: </b>Castle Rock, CO<br>
<b>Elected Office / Department: </b>SHERIFF<br>
<b>Job Number: </b>req3188<br>
<b>Closing Date:</b> 5/22/2026</p><div></div><p><b>
</b></p><p></p><p><b>Definition of Work:</b> This is an entry-level position within the Emergency Services Unit (ESU) of the Office of Emergency Management (OEM). The incumbent works in the field to prevent, mitigate and respond to emergencies. This position requires flying in helicopters in support of emergencies and for training purposes.</p><p><b>
General Duties:</b> To reduce the risk of injury, loss of life or damage to property or the environment as a result of natural or human caused events or action. Help implement an integrated wildland fire management and all-hazard response program that addresses the core tenets of prevention, response and recovery designed to prevent and/or mitigate loss of life and damage to property.</p><p><b>
Supervision Exercised:</b> May provide operational supervision of personnel assigned to the Douglas County Sheriff&rsquo;s Office (DCSO) Wildland Fire Handcrew.</p><p><b>
Supervision Received:</b> Reports administratively to an Emergency Services Supervisor. May report operationally to an Emergency Services Senior Operator.</p><p><b>
Examples of Duties and Responsibilities:</b></p><ul><li>
Respond on-scene to wildland fires and other emergencies.</li><li>
Operate as a Helitack Crew Member and respond to wildfires by flying in helicopters, coordinating air-to-ground fire suppression operations, and supporting logistical missions.</li><li>
Under supervision of a Senior Operator, implement time-sensitive decisions with limited information that may have life and death consequences regarding firefighter and public safety.</li><li>
Engage in fighting wildland fires and other disasters and fill incident command positions as qualified and needed during initial attack and extended attack incidents.</li><li>
Assist Senior Operators in coordinating and implementing hazardous fuels reduction projects utilizing specialized and heavy equipment to mitigate damage from wildland fires.</li><li>
Ensure quality and compliance of incident reports, timesheets, leave requests, injury reports, and such other departmental forms as needed.</li><li>
Achieve and maintain certifications and training as required by the Sheriff for Limited Commission status and enforce criminal ordinance violations within the scope of authority as determined by the Sheriff.</li><li>
Within the scope of authority determined by the Sheriff, respond to calls for service and utilize independent discretion in determining appropriate courses of action regarding criminal or potentially criminal violations of appropriate ordinances and statutes.</li><li>
Assist Senior Operators in delivering public presentations on emergency services topics.</li><li>
Assist Senior Operators in delivering wildland fire suppression training courses and certification tests to DCSO and Douglas County staff and other agency personnel.</li><li>
Attend training courses, meetings and conferences to stay current on best practices and state of the art equipment, strategies and tactics.</li><li>
Other duties as assigned.</li></ul><p><b>
Consequence of Error:</b> Failure to properly perform the duties of this position may result in the loss of life, damage to public and private property and natural resources.</p><p></p><p><b><br>
Education and/or Experience:</b></p><ul><li>
High school graduate or GED. Bachelor&rsquo;s degree in forestry, fire management, natural resource management, biological sciences, agriculture or closely related field is preferred.</li><li>
2 years of experience in wildland firefighting or related field is required.</li><li>
Experience operating as an NWCG Helicopter Crewmember (HECM) is also preferred.</li><li>
A combination of appropriate education and experience can be considered for well-qualified candidates.</li><li>
Appropriate experience is defined as experience that equipped the incumbent with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.
</li><li>Examples of specialized experience include work on fire management plans, assisting in fuels management, documenting hazardous fuels in various environments, participating in prescribed burns or serving as a wildland firefighter.
</li><li>Must be qualified as NWCG Firefighter Type 2 and Faller 3.
</li><li>Preferred NWCG qualifications include: TFLD, STLD, CRWB, ENGB, HEQB, FELB, ICT4, FAL1, HMGB and HECM.</li></ul><p><b>
Special Requirements:</b></p><ul><li>
If not already qualified as NWCG Helicopter Crewmember (HECM), must successfully attain HECM qualification within three years of hire date.</li><li>
Willingness and ability to fly in helicopters during emergencies.</li><li>
Ability to obtain and maintain a valid Colorado driver&rsquo;s license during employment at DCSO.</li><li>
Ability to maintain arduous NWCG Qualifications as required.</li><li>
Ability to successfully pass training requirements for Limited Commission status as required by the Sheriff.</li><li>
Knowledge of the National Incident Management System, fire suppression and EMS operations and procedures.</li><li>
Prior wildland firefighting experience on the fireline is a mandatory requirement.</li><li>
Knowledge of Colorado statutes related to the Sheriff&rsquo;s Fire Warden responsibilities and ordinances pertinent to Limited Commission enforcement responsibilities.</li><li>
Ability to work outdoors in adverse conditions for extended periods of time.</li><li>
Ability to perform under stress and perform physical demands consistent with all essential job functions, such as lifting 40lbs from a standing position and walking up a steep grade at high elevations for 30 minutes.</li><li>
Vision correctable to 20/20.</li><li>
Able to pass qualifying exams and background checks.</li><li>
Willingness to work on-call on a rotating basis as required, 24 hours a day, 7 days a week. 365 days a year.</li></ul><p><b>
Work Environment: </b>Work is performed primarily in the field. Field work may be performed under any weather and lighting conditions 24 hours a day, 7 days a week, 365 days a year. Under emergency situations, the environment may be of a more serious nature such as being exposed to smoke from fires, hazardous materials, natural disaster scenes and inclement weather. This position requires flying in aircraft during emergencies and for training purposes.</p><p><b>
Contacts: </b>This position has daily contact with other Sheriff&rsquo;s Office and County department members, employees of other jurisdictions, various Local, State and Federal Officials, and the general public.</p><p><b>
Independent Judgment:</b> Work is performed under the operational supervision of Senior Operators. Under emergency response situations, incumbent is relied upon to make critical, timely and independent decisions that may impact lives and property.</p><p><b>
Note:</b> The successful applicant must be able to perform ALL the above job functions, unassisted, and at a pace and level of performance consistent with actual job requirements. These duties are intended to be illustrative only and are not intended to be all-inclusive.</p><p></p><p><b><br>
ADDITIONAL INFORMATION:</b></p><p>
In the event of an emergency/disaster in or near the County, all County employees are expected to make every effort to be available to assist the County Manager, Elected/Appointed Officials and Department Directors to ensure the continued operation of any and all necessary County functions. This may mean being available to perform additional duties and hours beyond what is normally required. In the event that an exempt employee does work more than 40 hours a week in support of County operations during an emergency, such employee may receive overtime or other appropriate wage compensation in accordance with existing County policies or at the discretion of the County.</p></div>

Emergency Services Operator

City of Dublin, Ohio

<div><div><div><h2 class="jobSectionHeader"><b>Class Concept</b></h2></div><br>
<div><p><br>
<b>Are you looking to make a difference every day, with each call that you answer? The City of Dublin is accepting applications for lateral 911 Dispatchers/Communications Technicians. To learn more about our center, click on this </b><b>Recruitment Video</b><br>
<br>
This posting is only for LATERAL candidates who have related experience in the field. For a candidate to be considered for lateral entry, they must be a 911 Dispatcher, Communications Technician, or other directly related position with at least 1 year of work experience outside of their training period, and not currently in a probationary period. Out of state related experience is accepted.<br>
<br>
Candidates that do not meet the requirement for the lateral process, should apply to the entry based posting. This posting does require the completion of a written exam. The posting can be accessed here: <b>bit.ly/NRECCApp</b></p><div><br>
The Northwest Regional Emergency Communications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington (police and fire), City of Worthington (police and fire), Washington Township, and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard. Dispatching for Hilliard Police started in January of 2014. Upper Arlington fire joined in October 2017 and Upper Arlington Police in January 2018. Worthington police and fire joined in 2020.<br>
<br>
The nature of this work requires that candidates work irregular hours which include nights, weekends, and holidays. Assignment of shifts is based upon seniority.</div>
First Shift: 6:45 a.m. to 2:45 p.m.<br>
Second Shift: 2:45 p.m. to 10:45 p.m.<br>
Third Shift: 10:45 p.m. to 6:45 a.m.<div><br>
<b>
Primary Focus: </b>This position communicates with safety, other City personnel, and partnering agencies that fall under the Northwest Regional Emergency Communications Center (NRECC). Work involves receiving, prioritizing, transmitting, and recording data, communications, resources, and requests for assistance.<br>
<br>
The incumbent must model the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment.<br>
<br>
Given the nature of this classification&rsquo;s duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.</div><p></p><p><b><br>
Supervisory Responsibilities</b>:</p><p>
None</p><b>
Important dates to be aware of:</b><br>
Application process:<b> April 10 - May 3</b><br>
Panel Interviews:<b> May 12 - 14</b><br>
Backgrounds checks:<b> May 18 - June 5</b><br>
Final Chief Interviews:<b> June 15 - 19</b><br>
Conditional Offers:<b> June 22</b><br>
Projected start date:<b> July 27</b><br>
<br>
All correspondence regarding the hire process, including the log-in information for the information session, will be sent to the email address submitted with the application. Therefore, it is imperative that your email address is correct with no errors.<br>
<br>
<b>The City of Dublin offers advanced step placement for those with prior dispatching experience</b><b>:</b><br>
<b>2026 Wage Structure:</b><br>
Step 1 - $63,267.06<br>
Step 2 - $66,825.83<br>
Step 3 - $70,384.62<br>
Step 4 - $73,943.37<br>
Step 5 - $77,897.55<br>
Step 6 - $81,851.75<br>
<br>
<b>Working at the City of Dublin is more than just a job &ndash; Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following:</b><ul><li>
Opportunity to earn premium-free medical, dental, and vision benefits</li><li>
Employer-provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage)</li><li>
Healthy By Choice Wellness Program</li><li>
Employer-provided Life Insurance</li><li>
Vacation, Sick, and Personal Leave</li><li>
Longevity Pay after just four years</li><li>
Tuition Reimbursement</li><li>
Employee Assistance Program and Peer Support Program</li><li>
Dublin Community Recreation Center Membership (Employee and their spouse)</li><li>
Deferred Compensation (optional retirement program)</li><li>
Ohio Public Employees Retirement (14% employer matching program)</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<p></p><div><p>Operate a multi-channel radio system to dispatch requests for assistance and resources for law enforcement, fire, medical, and other emergency requests. Coordinate backup support when needed.</p><p>
Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf), and non-emergency calls, record, and dispatch the appropriate resources to the emergency or concern.</p><p>
 Operate a sophisticated workstation comprised of multiple monitors with various mapping, video feeds, computer-aided-dispatch (CAD), Emergency Medical Dispatch (EMD) guide cards, and various other computer-aided resources to collect, verify locations of emergencies, evaluate, process, prioritize, track units, and collate incident information with limited supervision.</p><p>
Utilize accepted techniques and protocols to obtain the necessary information to identify the specific type and priority level of emergency.</p><p>
Maintains communication with callers and responders during life-threatening emergencies or volatile situations by providing guidance and life-saving pre-arrival medical instructions.</p><p>
Performs queries and entries into the computerized state system, LEADS, and national system, NCIC, to assist in locating persons and property and ensuring officer safety.</p><p>
Utilization of the Dublin Emergency Warning Systems and Dublin Emergency Calling System to notify the public of emergencies such as severe weather, hazardous material incidents, and other public emergencies.</p><p>
Coordinate with other dispatch organizations to determine and communicate the status of resources for requests for assistance.</p><p>
Other duties as assigned.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Typical Qualifications</b></h2></div>
<p></p><div><p>Possession of a High School Diploma or GED and some experience as a Communications Technician with computer-aided dispatch (CAD) automated information preferred, or any equivalent combination of education and experience.</p><p>
Must be at least 18 years of age at the time of application.</p><p>
Must be a United States Citizen or United States Permanent Resident.</p><p><b><br>
Physical Requirements:</b><br>
Ability to communicate clearly and effectively under highly stressful conditions, listen attentively to radio transmissions for long periods, and attend to information requests from numerous parties.</p><p>
Ability to transmit information verbally clearly, concisely, and accurately.</p><p>
Ability to respond to emergency calls appropriately, effectively, efficiently, and calmly.</p><p><b><br>
Necessary Special Requirements:</b><br>
Ability to acquire and maintain LEADS and NCIC certification.</p><p>
Possession of a valid driver's license.</p><p>
Must establish and maintain a primary place of residence within a County within which the Division of Police has jurisdiction or a county contiguous with such County of jurisdiction. (List includes Franklin, Delaware, Union, Morrow, Marion, Hardin, Logan, Champaign, Madison, Pickaway, Fairfield, Licking, and Knox Counties.)</p><p><b><br>
Other Requirements:</b><br>
Successful completion of all phases of the selection process before appointment.</p><p>
Successful completion of the communications technician training program.</p><p>
Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures, and laws, is regarded as an essential requirement of this classification.</p><p>
Compliance with training directives established by supervisory/managerial personnel.</p><p>
Adherence to all applicable Federal and State safety laws, rules, regulations, and City safety policies/procedures.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Core Competencies</b></h2></div>
<p></p><div><p><b>Composure: </b>Is cool under pressure, can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence in a crisis. Is professional even when frustrated.</p><p><b><br>
Dealing with Ambiguity: </b>Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn&rsquo;t upset when things are up in the air; doesn&rsquo;t have to finish things before moving on; can comfortably handle risk and uncertainty. Can task switch based on priority.</p><p><b><br>
Patience: </b>Tolerant of people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; sensitive to due process and proper pacing; follows established process.</p><p><b><br>
Problem-Solving: </b>Uses logic and methods to solve, complex problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn&rsquo;t stop at the first answers.</p><p><b><br>
Priority Setting: </b>Spends his/her time and the time of others on what&rsquo;s necessary; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.</p><p><b><br>
Technical Learning:</b> Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge.</p><p><b><br>
Timely Decision Making: </b>Makes decisions promptly, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.</p><p><b><br>
THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER</b></p></div><p></p>
</div><div></div><div><div><p><b>Drug-Free Workplace</b></p>
<p>The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting.</p>
<p><b>EEO Statement</b></p>
<p>The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues&rsquo; differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees.</p></div></div></div>
<br><p></p><div><div><div><div><div>It is the City of Dublin's goal to provide a medical benefits plan that promotes wellness and prevention and encourages employees to be partners in their healthcare coverage. The City of Dublin provides Medical, Dental, Vision, and Prescription benefits through an innovative health management program called Healthy by Choice (HBC). HBC is a consumer driven health care plan that includes a high deductible insurance plan and a health savings account (HSA), or a health reimbursement account (HRA) for certain individuals. Employees enrolled in the City of Dublin's medical plan will receive a contribution from the City into their HSA or HRA account based upon their respective coverage level. All employees who elect coverage through the City's medical benefits plan will be charged a medical premium, however, employees and covered spouses will have the opportunity to participate in the HBC program to waive all or partial medical premiums associated with coverage under the City's medical plan.<br>
 </div>Additional benefits include a free Recreation Center membership which is subject to tax withholding, tuition reimbursement, longevity pay, life insurance, and an EAP program. Paid time off is offered in the form of sick leave, vacation, and personal time.</div></div></div></div><p></p>

Communications Technician/911 Dispatcher - Lateral April 2026

City of Farmington Hills

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Receive incoming emergency calls and dispatch emergency services, maintain proficiency in operation of all dispatch related computer database systems, monitor radio networks and relay messages when appropriate, input and access information into databases, maintain EMD certification, and maintain Communications files as required.
 <br/>
 <br/>
 How to Apply
 <br/>
 <br/>
 All candidates must complete an online application through the Government Jobs website in order to be considered for a position.
 <br/>
 <br/>
 Paper applications will not be accepted. If this is the first time you are applying using our online job application, you will need to create an account and select a username and password.
 <br/>
 <br/>
 After your account has been established, you can then submit an application. This application can be saved and used to apply for more than one job opening.
 <br/>
 <br/>
 If you have any questions or concerns while applying, please contact the HR Department by e-mail at jobs@fhgov.com or by phone at 248-871-2490.
</div>


Police Dispatcher

RWJBarnabas Health

<div><b>Req #: </b>0000247079
<br>
<b>Category: </b>Information Technology and Systems / Clinical Informatics
<br>
<b>Status: </b>Full-Time
<br>
<b>Shift: </b>Day
<br>
<b>Facility: </b>Monmouth Medical Center
<br>
<b>Department: </b>IT&amp;S Telecommunications
<br>
<b>Pay Range: </b>$17.82 - $20.00 per hour
<br>
<div><div><b>Location:
</b></div><div>300 Second Avenue, Long Branch, NJ 07740</div><br>
</div><br>
<p></p><div><p>Job Title: Communications Operator Lead</p><p>
Location: Monmouth Medical Center</p><p>
Department Name: IT&amp;S Telecommunications</p><p>
Req #: 0000247079</p><p>
Status: Hourly</p><p>
Shift: Day</p><p>
Pay Range: $17.82 - $20.00 per hour</p><p><b>
Pay Transparency:
</b></p><p>The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.</p><p>
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.</p><p><b>
Job Description:</b></p><p>
Provides leadership to other telephone operators in the day to day operations of the department,</p><p>
Evaluates and assigns schedules and makes changes as needed,</p><p>
Completes weekly payroll for the Telephone Operators ,</p><p>
Is responsible for reporting identified safety issues such as hazardous environments (i,e,damaged floors/walls/ceiling tiles/unsecured areas) and medical errors, etc.</p><p>
Exercises supervisory authority and independent judgment in directing employee labor,</p><p>
Makes recommendations regarding the ongoing performance evaluation of supervised staff and resulting actions (i,e,reward, discipline, discharge, etc,).</p><p><b>
Basic Qualifications:</b></p><p>
High School diploma,</p><p>
One to three years telephone switchboard experience required with some supervisory experience preferred</p><p><b>
Responsibilities:</b></p><p>
Answers patient information line and gives appropriate information,</p><p>
Anticipates and resolves problems effectively,</p><p>
Demonstrates knowledge of switchboard and paging system,</p><p>
Insures a timely response and adequate screening of incoming calls with appropriate referral to specific Hospital departments,</p><p>
Initiates communication codes for emergency situations such as Cardiac Arrest Code, Disaster Trauma, fire codes and as required,</p><p>
Keeps accurate and current on-call schedules for IV Team, Respiratory, Anesthesia Residents or others,</p><p>
Maintains alpha file of attending physicians office and home telephone numbers,</p><p>
Maintains on-call service for contact with physicians and other hospital personnel outside regular working hours,</p><p>
Uses conference plan for Administrative calls, fire and other emergencies as required,</p><p>
Creates monthly working schedule and makes changes as appropriate,</p><p>
Maintains attendance records,</p><p>
Provides training support for new operators,</p><p>
Exercises supervisory authority and independent judgment in directing employee labor,</p><p>
Perform other duties as assigned</p><p></p><p><br>
Other Duties:</p><p>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p><br>
</p><p>Benefits and Perks:</p><p>
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees&rsquo; physical, emotional, social, and financial health.</p><br>
<p></p><ul><li>
Paid Time Off (PTO)
</li><li>Medical and Prescription Drug Insurance</li><li>
Dental and Vision Insurance</li><li>
Retirement Plans</li><li>
Short &amp; Long Term Disability</li><li>
Life &amp; Accidental Death Insurance</li><li>
Tuition Reimbursement</li><li>
Health Care/Dependent Care Flexible Spending Accounts</li><li>
Wellness Programs</li><li>
Voluntary Benefits (e.g., Pet Insurance)</li><li>
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!</li></ul><p></p><p><br>
Choosing RWJBarnabas Health!</p><p></p><p><br>
RWJBarnabas Health is the premier health care destination providing patient-centered,</p><p>
high-quality academic medicine in a compassionate and equitable manner, while delivering</p><p>
a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.</p><p><br>
</p><p>RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey&mdash;whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.</p><p></p><p><br>
Equal Opportunity Employer</p><p></p><p><br>
#LI-KS1</p></div><br>
<p></p>
<br>
<p><i>RWJBarnabas Health is an Equal Opportunity Employer</i></p></div>

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