emergency communications specialist

City of Englewood, CO

<div><h3 class="jobSectionHeader">POSITION SUMMARY</h3>

The Emergency Communications Specialist is a professional that performs skilled work operating in a primary PSAP that receives and relay calls for emergency and non-emergency public safety assistance via both radio and phone calls. Dispatch law enforcement, emergency medical/fire, and code enforcement for an Englewood Police Department. Duties may include activities such as: call taking and referral; providing information and assistance to non-emergency callers including referral to outside agencies; entering call records, maintaining call logs, and compiling call-related statistics; operating computer-aided dispatch systems for public safety law enforcement and medical/fire incidents;. This is a safety-sensitive position that handles confidential information. 

<h3 class="jobSectionHeader">
REPORTING RELATIONSHIPS</h3>

Receives direction from: Emergency Communications Supervisors

Exercises direct supervision to: Not Applicable 

<h3 class="jobSectionHeader">
ESSENTIAL AND MARGINAL FUNCTION STATEMENTS</h3>

The following statements are illustrative functions of the job and do not include other nonessential or peripheral duties that may be required. The Police Department retains the right to modify or change the duties of essential and additional functions of the job at any time without notice. 

<h3 class="jobSectionHeader">ESSENTIAL FUNCTIONS</h3>
<ul><li>Receive and prioritize emergency and non-emergency calls and digital requests for help from the public requesting police, fire, ambulance and other emergency services; gather, analyze, and report critical information during life-or-death situations such as crimes in progress, medical emergencies, and fire/rescue incidents, and dispatch units according to policy.</li>
<li>Operate a variety of public safety communications equipment including a multi-channel radio, 911 emergency telephone equipment, text-to-911 equipment, advanced location systems, computer-aided dispatch systems, instant recall recorders and reverse 911 program.</li>
<li>Read/interpret maps for the public, field personnel, and other agencies in order to assist in locating certain geographical areas; interpret telephone call locations from maps by applying knowledge of local geography in order to provide appropriate and timely assistance.</li>
<li>Provide assistance, information and directions to non-emergency callers; refer and/or transfer calls to outside agencies as appropriate</li>
<li>Coordinate and relay information and assistance requests involving other law enforcement and fire-fighting agencies; coordinate and assign resources as necessary in emergency and non-emergency situations; maintain contact with all units monitoring status and location of police, fire and emergency medical service units and code enforcement units.</li>
<li>Effectively communicate, orally and in writing, with members of the public as well as internal team members. Teamwork is a vital component of success in this job.</li>
<li>Take protective actions for first responders by providing life-safety information during responses such as officer down and MAYDAY calls.</li>
<li>Provide assistance, information and directions to emergency and non-emergency callers; refer and/or transfer calls to outside agencies as appropriate.</li>
<li>Retrieve information from State and National computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles and other related information; relay information to officers in the field.</li>
<li>Enter automated records of activity into the computer; maintain a variety of logs relating to public safety dispatch activities; compile statistics on calls received.</li>
<li>Review policy and procedures with trainees; work directly with trainee on shift to ensure proper techniques, call routing, and appropriate level of response; may provide input to supervisors on trainee progress as requested.</li>
</ul><ul><li>Perform other duties of a similar nature or level.</li></ul> 

<h3 class="jobSectionHeader">
QUALIFICATIONS</h3>
<h4 class="jobSectionHeader">Knowledge Of</h4>
<ul><li>Operations, services and activities of a public safety telecommunications and dispatch center.</li>
<li>Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems.</li>
<li>Techniques of questioning for both emergency and non-emergency calls.</li>
<li>Dispatching techniques with use of radio system for communicating and receiving information.</li>
<li>Customer service principles and problem resolution techniques.</li>
<li>Principles and practices of record keeping and documentation.</li>
<li>Geographic features and locations within the area served.</li>
<li>English usage, spelling, grammar and punctuation.</li>
<li>Modern office technology and equipment, including computers and related software applications.</li>
<li>Applicable tools and equipment operations.</li>
<li>Applicable Federal, State and local codes, laws and regulations.</li>
</ul><h4 class="jobSectionHeader">Ability To</h4>
<ul><li>Accurately type.</li>
<li>Respond to and resolve difficult and sensitive citizen inquiries and complaints.</li>
<li>Effectively communicate and elicit information from upset and irate callers.</li>
<li>Establish priority of emergency situations.</li>
<li>Perform multiple tasks simultaneously.</li>
<li>Maintain composure, alertness and concentration while working under mental and physical stress for extended periods of time.</li>
<li>Work in an environment that requires rapid multi-processing.</li>
<li>Adapt instantaneously to changes in call events.</li>
<li>Work a rotating schedule including nights, weekends, and holidays to ensure 24/7 coverage.</li>
<li>Remain subject to callback and holdover to maintain minimum staffing 24/7.</li>
<li>Operate a variety of telecommunications receiving and transmitting equipment.</li>
<li>Read and interpret maps and other navigational resources.</li>
<li>Establish and maintain accurate records, logs, and files.</li>
<li>Work under pressure, exercise good judgment and make sound decisions in emergency situations.</li>
<li>Interpret and apply Federal, State and local policies, laws and regulations.</li>
<li>Understand and follow oral and written instructions.</li>
<li>Operate and use modern office equipment including computer and various software applications.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Establish and maintain effective working relationships with those contacted in the course of work.</li>
<li>Must pass a background investigation that meets all local, state, and federal requirements as well as be without felony convictions.</li></ul> 

<h3 class="jobSectionHeader">
EXPERIENCE AND TRAINING GUIDLINES</h3>
<ul><li>Requires a high school diploma or equivalent.</li>
<li>At least two (2) years&rsquo; work experience with one (1) of those years in a customer service environment. Experience in emergency dispatch, general dispatch, or call center environment is preferred.</li>
<li>CCIC/NCIC certification obtained within six months of hire and renewal of certification every two years.</li>
</ul>
An equivalent combination of education, formal training, or work experience that produces the knowledge, skill and ability to perform the essential duties and responsibilities of the position.
<h4 class="jobSectionHeader">
Lateral Hire Requirements</h4>
<ul><li>A minimum of 2 years&rsquo; experience at a primary PSAP; and</li>
<li>Holds a current CCIC/NCIC certification or its equivalent for out of state applicants; and</li>
<li>Holds a current Incident Command System (ISC) certificate.</li></ul> 

<h3 class="jobSectionHeader">
WORKING ENVIROMENT</h3>

Work is performed in an emergency communications center. The work level can fluctuate from minimal to fast-paced and high volume. The employee deals with crisis situations that require them to quickly make major decisions involving people, resources, and property with frequently limited direction.

The Emergency Communications Specialist may be asked to work scheduled shifts at any time of the day and on weekends and holidays. Must be able to cope in a safe manner with stressful situations, emotional callers, irate responders and unprofessional contacts.

While performing the duties of this job, the employee is required to sit or stand for prolonged periods. The employee is regularly required to see, hear, talk, stand, twist and use repetitive motions in the conduct of work. The employee is also required to perform light lifting. The employee is required to stay calm during stressful situations. 

<h3 class="jobSectionHeader">
HOURLY RATE</h3>

$25.21 - $37.82/hourly rate 

<h3 class="jobSectionHeader">
BENEFITS</h3>

The City of Englewood offers a comprehensive benefits package including but not limited to:
<ul>
<li>Medical, Dental, and Vision Plans</li>
<li>Retirement Plans</li>
<li>Paid Time Off</li>
<li>Paid Sick Leave</li>
<li>12 Paid Holidays</li>
</ul>
You can learn more about our benefits HERE! 

<h3 class="jobSectionHeader">
APPLICATION DEADLINE</h3>

Open until filled.</div>

Emergency Communications Specialist

UVA Health

These roles provide essential assistance to healthcare professionals in delivering patient care. Ensure the smooth functioning of clinical operations by handling tasks that support the diagnostic, therapeutic, and procedural aspects of patient care. Allied Health - Health Services professionals work closely with physicians, nurses, and other healthcare providers to enhance the efficiency and effectiveness of medical services.
 
Encompasses a range of roles focused on providing immediate care and response to medical emergencies, accidents, and life-threatening situations. These jobs are critical in stabilizing patients, providing urgent medical care, and ensuring safe transport to healthcare facilities.
 
Coordinating Emergency Transport. Protecting Patients. Managing High‑Risk Missions.
 This role serves as a critical operational lifeline within UVA Health’s emergency medical transport system. You will be responsible for the precise coordination of all air and ground transport activity , ensuring that critically ill and injured patients move safely, efficiently, and with full clinical oversight. Core Responsibilities
 Manage Air Traffic for Medical Flights
 Direct and monitor helicopter movements, maintain situational awareness with aviation partners, and ensure flight operations remain safe and compliant in rapidly shifting conditions.
 Coordinate Ground EMS Transport
 Deploy UVA Health’s ground units, synchronize incoming and outgoing patient transfers, and prioritize missions based on acuity, capacity, and clinical urgency.
 Provide Real-Time EMS Consultation
 Communicate directly with EMS providers in the field—supporting life‑sustaining decisions, clarifying clinical needs, and ensuring the receiving teams are fully prepared upon arrival.
 Control Critical Communications Channels
 Maintain continuous, accurate communication between flight crews, paramedics, referring hospitals, emergency departments, ICUs, and system‑wide leadership.
 Ensure Operational and Clinical Accuracy
 Track patient status, document mission details, and maintain oversight of all active transports to reduce risk and support safe transitions of care. Why It Matters Every decision in this role has consequences. You are the central point of coordination for high‑risk, time‑sensitive missions involving unstable patients, limited resources, and rapidly evolving clinical conditions. Your judgment directly shapes patient outcomes. Compensation Compensation starts at the base rates below .
 Final offers are determined commensurate with education and experience.
 Emergency Communications Specialist 2 (EMT‑B): $18.00–$30.14/hr
 Emergency Communications Specialist 3 (AEMT/Paramedic): $18.00–$34.62/hr Promotional Opportunities The following role is not hired into directly and is available only through promotion based on experience, performance, and demonstrated competency.
 Emergency Communications Specialist 4 (AEMT/Paramedic – Promotional Only): $18.70–$37.48/hr
 
Minimum Qualifications
 Education: High School diploma/GED required
 Experience: Communications center experience and/or basic dispatcher course/dispatch experience preferred.
 Licensure/Certifications: Certification as an Emergency Medical Technician (EMT) in the Commonwealth of Virginia required. AHA Health Care Provider BLS CPR certification required.
 
Physical Demands – Job requires sitting for prolonged periods, frequently typing/traveling and multi-tasking activities. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull &gt; 20lbs. May be exposed to fumes, heat, noise, High-stress environment and environment prone to high-capacity sensory stimulation.
 
Onboarding Requirements
 Background checks and pre-employment health screenings will be conducted on all new hires prior to employment. All safety-sensitive positions with direct patient interaction also require a drug screen.
 
The starting base rate for this role is $18.00 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.
 
Benefits
 
Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
 
Paid Time Off, Long-term and Short-term Disability, Retirement Savings
 
Health Saving Plans, and Flexible Spending Accounts
 
Certification and education support
 
Generous Paid Time Off
 
UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
 
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment .

Emergency Medical Transport Dispatcher (EMT/Paramedic)

State of Iowa - Executive Branch

<div>
 
 Job Description
 
 
 
 
 Be the Lifeline: Join the Iowa Department of Public Safety as a Dispatcher/ Communications Center Specialist
 
 
 
 Do you thrive under pressure, communicate clearly, and have a commitment to public service? The
 
 State of Iowa Department of Public Safety
 
 is seeking detail-oriented, highly dependable individuals to serve as
 
 Dispatchers / Communications Center Specialists
 
 , acting as the critical link between emergency calls and first responders.
 
 
 Whether you&rsquo;re beginning your career in public safety or bringing prior experience to the table, we offer an opportunity to make a real difference every single day.
 
 
 
 About The Role
 
 
 
 As a Communications Center Specialist, you&rsquo;ll be at the center of emergency operations&mdash;handling public safety and criminal justice information via phone, two-way radio, and digital systems. Your decisions directly impact the safety of law enforcement and the public. A calm demeanor and quick thinking will help preserve lives and property across the state of Iowa.
 
 
 
 What You&rsquo;ll Do
 
 
 
 In addition to the core duties, you&rsquo;ll:
 
 
 <ul>
 <li>
 Elicit critical information from private citizens and partner agencies, ensuring that accurate data is relayed to the appropriate law enforcement or emergency personnel.
 </li>
 <li>
 Monitor, identify, and report issues with the computerized switching system and coordinate timely repairs.
 </li>
 <li>
 Receive and enter road condition reports and towed vehicle updates into the statewide computer system.
 </li>
 <li>
 Operate two-way radios, telephones, and law enforcement data systems to support real-time communication with police, fire, and medical services.
 </li>
 <li>
 Retrieve and relay confidential records from the IOWA System, NCIC, and NLETS to authorized officials.
 </li>
 <li>
 Maintain ongoing contact with investigative officers to ensure situational awareness and officer safety during potentially dangerous interactions.
 
 
 </li>
 </ul>
 
 About The Department
 
 
 
 The
 
 Iowa Department of Public Safety (DPS)
 
 is a statewide law enforcement agency committed to serving the people of Iowa with leadership, integrity, and professionalism. We uphold the core values of courtesy, service, and protection, and collaborate with federal, state, and local jurisdictions within the criminal justice community to provide for the safety of people living in or traveling through the State of Iowa.
 
 
 
 DPS Includes Seven Divisions
 
 
 
 <ul>
 <li>
 Iowa State Patrol
 </li>
 <li>
 Iowa Division of Criminal Investigation
 </li>
 <li>
 Iowa Division of Narcotics Enforcement
 </li>
 <li>
 Iowa State Fire Marshal
 </li>
 <li>
 Division of Intelligence and Fusion Center
 </li>
 <li>
 Division of Professional Development and Support Services
 </li>
 <li>
 Administrative Services Division
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 We&rsquo;re searching for individuals who demonstrate:
 
 
 <ul>
 <li>
 Clear, calm, and professional communication under stress
 </li>
 <li>
 Strong attention to detail and critical thinking skills
 </li>
 <li>
 The ability to work flexible, irregular hours including nights, weekends, and holidays
 </li>
 <li>
 A strong sense of integrity, discretion, and teamwork
 </li>
 <li>
 Familiarity with Iowa geography or the ability to learn it quickly
 </li>
 <li>
 Commitment to public safety and the mission of DPS
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 
 Benefits
 
 
 
 As a State of Iowa Executive Branch agency, the Department of Public Safety offers a supportive, mission-driven work environment and comprehensive benefits, including:
 
 
 <ul>
 <li>
 Health, dental, and life insurance
 </li>
 <li>
 Nine paid holidays, plus generous paid vacation and sick leave starting on your first day
 </li>
 <li>
 Iowa Public Employees Retirement System (IPERS) defined benefit program
 </li>
 <li>
 Professional development opportunities, including paid training, certifications, and conferences
 </li>
 <li>
 Employee discounts through various vendors
 </li>
 <li>
 A collaborative and positive workplace culture where your work truly matters
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Applicants are encouraged to attach a resume and cover letter to their online application.
 </li>
 <li>
 The selection process may include phone or in-person interviews and could take up to 120 days.
 </li>
 <li>
 Applicants are welcome to explore additional employment opportunities within DPS.
 
 
 </li>
 </ul>
 
 Apply Today!
 
 
 
 If you&rsquo;re ready to be the voice behind the response&mdash;the calm in the chaos&mdash;we invite you to apply and join our dedicated team of public safety professionals.
 
 
 
 Candidates are encouraged to also apply to Law Enforcement Dispatcher/
 
 
 Communications Center Specialist 2 (26-02336
 
 
 ). Candidates will only be considered for the individual requisition(s) that they have applied for. The decision to apply for Law Enforcement Dispatcher/Communications Center Specialist 2 (26-02336) will not affect whether or not a candidate is considered for this requisition.
 
 
 
 
 E-Verify and Right to Work
 
 
 
 The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal
 
 Right to Work
 
 laws, which protect employees&rsquo; rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov .
 
 
 
 Minimum Qualification Requirements
 
 
 
 Graduation from high school or GED.
 
 
 For additional information, please click on this link to view the job description.
 
 
 
 Additional Qualification Requirements
 
 
 
 Ability to pass a thorough background investigation by the Division of Criminal Investigation.
 
 
 Ability to pass a physical and psychological evaluation provided by the Department of Public Safety which includes normal hearing with a loss not exceeding a twenty-five decibel average in either ear at 500, 1000, 2000, and 4000 cycles, vision corrected to 20/20 and normal speech.
 
 
</div>

Des Moines Law Enforcement Dispatcher/Communications Center Specialist 1

Vernon County Sheriff's Office

&lt;Company Overview&gt; The Vernon County Sheriff's Office is dedicated to maintaining public safety and order within the community. Committed to transparency, professionalism, and proactive communication, our team works tirelessly to serve and protect residents through effective law enforcement and emergency response services.&lt;Job Overview&gt; We are seeking an energetic and detail-oriented Communications Officer to join our team. In this vital role, you will serve as the primary point of contact for emergency and non-emergency calls, coordinating responses with law enforcement, medical personnel, and other emergency services. Your expertise in communication technology, law enforcement procedures, and crisis management will ensure swift, accurate information flow during critical moments.&lt;Responsibilities&gt;<ul><li>Answer multi-line phone systems with professionalism, demonstrating excellent phone etiquette and conflict management skills</li><li>Dispatch law enforcement officers, emergency medical teams, and other responders efficiently using GPS and GIS tools</li><li>Conduct phone triage to assess incident severity, prioritize responses, and gather essential information quickly</li><li>Maintain accurate data entry, transcription, and detailed incident logs while adhering to security protocols</li><li>Utilize analysis skills to evaluate incoming calls for potential threats or urgent situations</li><li>Apply medical terminology and first aid knowledge when communicating about medical emergencies</li><li>Manage security procedures during high-pressure situations, ensuring confidentiality and proper protocol adherence</li></ul>&lt;Experience&gt;<ul><li>Previous experience in EMT roles or emergency dispatching is highly desirable</li><li>Familiarity with GIS (Geographic Information Systems), GPS technology, and multi-line phone systems</li><li>Strong understanding of law enforcement operations and medical terminology</li><li>Proven ability to handle phone triage, conflict management, negotiation, and data entry efficiently</li><li>Excellent communication skills with a focus on clarity, professionalism, and active listening</li><li>Experience in transcription or report writing related to emergency response is a plus</li><li>Demonstrated ability to work under pressure in fast-paced environments while maintaining attention to detail</li></ul>Join us as a Communications Officer and be at the forefront of public safety! Your dedication will help ensure rapid response times, clear communication during emergencies, and the safety of our community.Pay: $16.70 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Work Location: In person

Communications Officer

RWD Consulting

Pay rate: $23.66 per hour + $4.93 Health & Welfare
 
Shift: Part - Time-Saturday & Sunday - (10AM - 2PM or 2PM to 10PM)
 
Job Site Location: Walter Reed National Military Medical Center -8901 Wisconsin Ave, Bethesda, MD 20814
 
Duties and Responsibilities: 
<ul>
<li>Provides emergency communication reception and dispatching services. Determines the nature of the emergency in accordance with established guidelines.</li>
<li>Determines the response and services to be rendered based upon the emergency call received and dispatches the correct emergency team based upon the information received.</li>
<li>Maintains constant liaison with the scene of the emergency to include; fire officials, police, Command Duty Officer, and any other unit control centers involved with the emergency until official termination of the incident.</li>
<li>During periods of multiple emergencies, uses independent judgment to determine which calls need immediate attention. Additionally, prioritizes multiple emergency and non-emergency calls to determine appropriate response levels based on the needs of the caller.</li>
<li>Monitors various emergency radios including police, fire, and mutual aid frequencies.</li>
<li>Provides information to senior officials as requested. Conducts follow-up inquiries to track action being taken within the hospital.</li>
<li>Coordinates with military and civilian agencies in response to aid requests in accordance with locally established protocols.</li>
<li>Conducts daily pager tests at required intervals, ensuring proper response times. In the event a pager is not functional, will coordinate with the duty provider and Information Technology Department to repair or replace telecommunication equipment.</li>
<li>Maintains an activity log of all significant daily events, emergencies, processes, or notifications received through the communication center. Maintains an electronic daily activity log of all activities according to locally established protocols. Takes necessary measures to ensure information contained in each data entry is accurate and provides a clear picture of emergency and daily activities of the dispatch center.</li>
<li>Maintains maps, checklists, online data logs, and charts. Maintains checklists and is fully proficient in the use of these checklists during emergency operations.</li>
<li>Provides input to the supervisor regarding maintenance and updating of checklists. Maintains on and off base maps and other visual aids frequently utilized as quick information references for responding emergency personnel.</li>
<li>Operates and maintains telephones, radios, automated data processing equipment, printers, and other devices installed in the dispatch center. Monitors radio and telephone communications with police, fire, and hospital units during emergencies. Refers non-emergency callers to appropriate agencies as needed.</li>
<li>Receives, relays, and transfers phone calls and documents messages. Operates Hospital Code Alarm system. Receives and processes all significant information received in accordance with established protocols. Operates WRNMMC paging system to make announcements.</li>
<li>Prepares and maintains reports and records relating to emergency responses. Prepares an incident report for the locally utilized database management system, using correct codes and categories in the preparation of the report in accordance with locally established guidelines. Provides statistical data to supervisors. Compiles, collates, and verifies emergency and non-emergency response data generated by or processed through the communications center and enters appropriate information into the local reporting systems.</li>
</ul>
Special Qualifications: 
<ul>
<li>Knowledge of standardized computer operations.</li>
<li>Knowledge of the logs, reports, and filing procedures to perform necessary operator logging and documentation.</li>
<li>Knowledge and skill to coordinate the work of the E-911 center with installation-wide emergency services and other offices having a relationship.</li>
<li>Knowledge of basic emergency medical techniques and procedures sufficient to relay appropriate information to callers and emergency response teams.</li>
<li>Ability to analyze information given over the telephone in emergency situations.</li>
<li>Ability to communicate and interact orally with a variety of individuals in emergency situations.</li>
</ul>

Medical Emergency Dispatcher

North Arkansas Regional Medical Center

<div>EMS Dispatcher &mdash; Emergency Medical Services
Be the calm voice that sends help. As an EMS Dispatcher, you&rsquo;ll answer emergency and non-emergency calls, dispatch appropriate resources, and provide pre-arrival instructions&mdash;coordinating across teams to ensure timely response.
About Us
North Arkansas Regional Medical Center (NARMC) is a leading non-profit healthcare system based in Harrison, Arkansas, with a central hospital, 13 clinics, and a hospital-based Emergency Medical Services (EMS) team serving the rural communities of North Arkansas. Our continuum of care also includes Home Health, Hospice, and our inpatient Hospice House.
We&rsquo;re more than 750 strong&mdash;healthcare professionals and support staff united by our mission to provide exceptional care close to home. Guided by our values of safety, quality, integrity, and community, we work every day to make NARMC the region&rsquo;s most trusted and preferred provider.
Join us and be part of a team that saves lives, supports neighbors, and makes a difference every day.
Job Summary
Intake calls for medical assistance, deploy EMS units per protocol, operate multiple communication systems, and document all activity accurately.
Key Responsibilities<ul><li>
Receive and prioritize emergency/non-emergent requests; dispatch resources per policy.
</li><li>Use radio/phone/CAD professionally; follow communication procedures and etiquette.
</li><li>Maintain preparedness, mentor new team members, and keep the center clean and organized.
</li></ul>Job Qualifications
Required<ul><li>
High school diploma or GED; current American Heart Association BLS.
</li><li>Obtain Emergency Medical Dispatcher (EMD) certification through IAED within 4&ndash;6 months (initial course/testing funded with work agreement).
</li></ul>Preferred<ul><li>
1+ year emergency dispatch or prior NARMC EMS experience.
</li></ul>Compensation &amp; Schedule<ul><li>
Full-time; 24/7 center with rotating days/nights/weekends/holidays.</li><li>
Competitive hourly pay; shift differentials where applicable.</li></ul>
Why Join Us<ul><li>
High-trust team, strong protocols, and robust training.</li><li>
Real impact on community safety with growth in EMS communications.
</li></ul>Benefits Overview (based upon eligibility)<ul><li>
Multiple health plan options (PPO and HDHP) with coverage through NARMC Domestic Network and Cigna Health Plan.</li><li>
Dental and vision coverage through Delta Dental and Delta Vision of Arkansas.</li><li>
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) available.</li><li>
Basic life insurance and AD&amp;D are provided at no cost; voluntary life options available.</li><li>
Short-term and long-term disability coverage offered.</li><li>
Accident and critical illness insurance through Lincoln Financial.</li><li>
401(k) retirement plan with up to 3.5% company match, vested over 5 years.</li><li>
Paid Leave Bank (PLB) and Extended Illness Bank (EIB) with accrual based on service years.</li><li>
Employee Assistance Program (EAP) and First Stop Health 24/7 counseling services.</li><li>
AirMed/Mercy Life Flight membership for eligible staff and families.</li><li>
On-site wellness center and discounted membership at Planet Fitness.</li><li>
Tuition reimbursement and support for continuing education.</li><li>
Employee referral bonuses and internal promotion opportunities.</li><li>
Pet insurance and identity theft protection are available.</li></ul></div>

EMS Dispatcher (FT)

Chumash Enterprises

<div>Overview:
<div>
The Public Safety Dispatcher is responsible for making and receiving emergency and non-emergency requests for service and dispatching the proper resource for the request received. A request for service may be presented in person, by telephone or by radio communications from inside and outside the resort.
</div>Responsibilities:
<ul><li>Immediately broadcasts requests for service to the appropriate resource and logs all pertinent information regarding request in the CAD (computer aided dispatch system).
</li><li>Requests off-site emergency services when directed by an authorized employee.
</li><li>Determines the &lsquo;who, what and where&rsquo; needs of the person requesting assistance,
</li><li>Relays the request for assistance in a clear and calm manner to the proper resource(s) of the department or off-site agency.</li><li>
Ensures that all information regarding the date, time of request, name/contact of requestor, nature of request, time a resource was notified, time the resource arrived on-scene and the time the resource returned to service after completion of the call for assistance is captured and historically preserved through data entry into CAD system.</li><li>
Monitors Public Safety Camera network.</li><li>
Receives required check-ins by off-site personnel and reports any inconsistencies or lapse of contacts.</li><li>
Maintains control of old valet parking entry requests.</li><li>
Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash.</li><li>
Performs other duties as assigned.
</li></ul>Qualifications:
<ul><li>High School Diploma or GED Certificate.</li><li>
One year of prior experience in a customer service position within gaming, hospitality, or service industry.
</li><li>Basic computer proficiency utilizing Microsoft applications, e-mail, and internet.</li><li>
Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
</li><li>Must have or obtain within 90 days of employment a valid security guard registration on file with the Bureau of Security &amp; Investigative Services and maintain license throughout employment.</li><li>
Must have or obtain within 90 days of employment CPR certification and maintain certification throughout employment.</li><li>
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.</li><li>
Native American hiring preference applies.</li><li>
Strategic Thinking: Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization.</li><li>
Conceptual Thinking: Understanding a given situation or problem by combining information that is readily available; identifying patterns or connections between situations that are not obviously related; identifying key or underlying issues in complex situations.</li><li>
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.</li><li>
Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.</li><li>
Self-Confidence: Believing in one's capabilities; dealing confidently with increasingly challenging circumstances; reaching decisions or forming opinions, standing up for his/her interests, and handling failure constructively.</li></ul>
Location: 3400 Highway 246 Minimum Pay Rate: $19.60 per hour Maximum Pay Rate: $22.53 per hour</div>

Public Safety Dispatcher

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