emergency dispatch operator

Elkhart County Government

<div>
 ELKHART COUNTY GOVERNMENTAL POSITION VACANCY NOTICE
 
 
 9-1-1 DISPATCHER/OPERATOR (COMM TECH I/II)
 
 
 DEPARTMENT: Elkhart County 9-1-1 (PSCC)
 
 
 HIRING RANGE: Starting $23.00/hour (CT I) and upwards from $25.00/hour depending on experience (CT II)
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Health, Dental, Vision, Life and Disability Insurance
 </li>
 <li>
 FREE Primary Care Health Clinic
 </li>
 <li>
 Supplemental Insurance and Employee Assistance Program
 </li>
 <li>
 Retirement PENSION and Deferred Compensation 457b
 </li>
 <li>
 14 Paid Holidays Annually
 </li>
 <li>
 Generous Paid Vacation and Sick Time
 </li>
 <li>
 Eligible Employer of the Public Service Loan Forgiveness Program
 
 
 </li>
 </ul>
 POSITION TO BE FILLED: ASAP
 
 
 HOURS &amp; DAYS OF WORK: MUST be available to work any shift assigned (days, afternoons, nights, weekends, and holiday coverage) This is a 24-hour operation and a 40-hour work week
 
 
 LOCATION OF POSITION: Elkhart County Public Safety Communications Center (911)
 
 
 TRAVEL REQUIREMENT: None
 
 
 
 Job Summary
 
 
 
 This is an entry level position for extensive training in the (911) dispatch routine and qualification as a Communications Tech II; responsible for multiple activities in the emergency response process; will answer and dispatch multiple personnel in response to telephone calls regarding emergency and potentially life-threatening situations; responsible for operation of IDACS computer terminal, maintenance of records, and appropriate response to calls following set guidelines.
 
 
 
 Job Requirements
 
 
 
 <ul>
 <li>
 High School diploma or GED
 </li>
 <li>
 Will be expected to meet qualifications for a Communications Tech II, be certified as an IDACS computer operator and CPR certification within 6 months
 </li>
 <li>
 Ability to perform multiple tasks, work at a computer terminal and enter data
 </li>
 <li>
 Pre-employment background check and polygraph
 </li>
 <li>
 Good typing skills (Minimum of 35 wpm)
 
 
 </li>
 </ul>
 Elkhart County Human Resources
 
 
 117 N. Second Street, Goshen, IN 46526
 
 
 Telephone: (574) 535-6725 FAX: (574) 535-6750
 
 
 APPLICATIONS ACCEPTED UNTIL POSITION IS FILLED
 
 
 Elkhart County is an Equal Opportunity Employer
</div>

9-1-1 Dispatcher/Operator (Comm Tech 1/11)

Qwalifize LLC

<div>Type:<ul><li>
3 months to 1 year contract with additional option years.</li></ul>
Full Time or Part Time:<ul><li>
Full-Time</li></ul>
Pay Rate:<ul><li>
$18.00 &ndash; $28.00 per hour (negotiable).</li></ul>
Location:<ul><li>
TBD &ndash; Onsite</li><li>
Must be willing to relocate anywhere in the US</li></ul>
Language Requirements:<ul><li>
Write, read, and speak English</li></ul>
Language Preferences:<ul><li>
Bilingual (English/Spanish)</li></ul>
Job Overview 
We are seeking dedicated Call Center Operators / Dispatchers to provide emergency communication services, including receiving, prioritizing, and dispatching emergency and non-emergency calls for fire, rescue, and other public safety services. This role ensures timely and accurate information flow between the public, field responders, and other departmental personnel. Operators will maintain records, operate communication and dispatch systems, and provide customer service under high-pressure conditions. Candidates must hold or be eligible to obtain a security clearance and maintain it as required. Clearance level is to be determined. Performs other duties as assigned.
Experience Requirements<ul><li>
Minimum of two (2) years of experience in emergency communications, dispatching, or call center operations</li><li>
Experience operating multi-line phone systems, radio communication, and computer-aided dispatch systems</li><li>
Ability to follow protocols for prioritizing and routing emergency and non-emergency calls</li><li>
Strong communication, decision-making, and problem-solving skills</li><li>
Ability to work effectively under stress and maintain composure during emergency situations</li></ul>
Experience Preferences<ul><li>
Experience in a municipal or county emergency dispatch center</li><li>
Knowledge of fire, EMS, and law enforcement operations</li><li>
Familiarity with NFPA or APCO standards for emergency communications</li></ul>
Physical Requirements<ul><li>
Ability to sit for extended periods while operating communication systems</li><li>
Ability to hear, speak, and type clearly under stressful conditions</li><li>
Ability to perform multitasking duties with attention to detail and accuracy</li></ul>
Education Requirements<ul><li>
High School Diploma or equivalent recognized certification</li></ul>
Education Preferences<ul><li>
Emergency Communications Certification or Dispatcher Training Certification</li></ul>
Training Schedule:<ul><li>
TBD</li></ul>
Schedule:<ul><li>
Varies based on operational needs; includes availability for nights, weekends, and holidays</li></ul>
Dress Code:<ul><li>
TBD</li></ul>
Benefits:<ul><li>
TBD</li></ul>
Additional Information: 
Drug screening, background, and reference checks are performed if required. Valid identification and reliable transportation are required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee&rsquo;s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.</div>

Call Center Operators/ Dispatchers

At-Desk PVT LTD

About the RoleWe are looking for a highly organized, professional, and clear-speaking Taxi Operator and Dispatcher to manage our UK-based operations from our office in Karachi. You will serve as the crucial link between our passengers and drivers, ensuring that every journey is coordinated efficiently, safely, and on time.This role requires someone who can remain calm under pressure, maintains meticulous records, and provides top-tier customer service to our UK clientele.Key Responsibilities<ul><li>Dispatching &amp; Coordination: Actively monitor booking systems to assign and dispatch taxis to passengers based on location, availability, and specific travel requirements.</li><li>Communication: Handle inbound calls from passengers and outbound calls to drivers. Provide clear instructions, confirm pick-up details, and manage expectations professionally.</li><li>Job Management: Follow up on active jobs to ensure drivers are on track and confirm the successful completion of passenger drop-offs.</li><li>Record Keeping: Maintain accurate, real-time records of all bookings, driver logs, and passenger inquiries.</li><li>Problem Solving: Address any booking issues, delays, or passenger concerns immediately and professionally as they arise.</li></ul>Required Skills &amp; Qualifications<ul><li>Excellent English Communication: A clear, professional, and confident telephone manner is mandatory, as you will be communicating with UK-based customers.</li><li>Geographic Knowledge: A solid understanding of UK geography (or the ability to quickly learn maps and route planning) is essential.</li><li>Operational Proficiency: Experience in dispatching, logistics, or high-volume call center environments is highly preferred.</li><li>Detail-Oriented: Ability to multitask and maintain high accuracy while handling multiple bookings simultaneously.</li><li>Reliability: Ability to strictly adhere to the scheduled working hours (Wed&ndash;Mon).</li></ul>Location: Bahadurabad, Karachi (on-site) Work hours: Wednesday to Monday (Tuesdays off) 4:00apmto 1:00am (NIGHT SHIFT)Job Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In person

Taxi Operator and Dispatcher (UK-Based Night Shift)

Douglas County Sheriff's Office

<div>Emergency Services Operator
Employment Type: 0 - Full-time Regular 
Pay Range: $58,867.00 - 88,301.00 
Location: Castle Rock, CO 
Elected Office / Department: SHERIFF 
Job Number: req3188 
Closing Date: 5/22/2026<div></div>
Definition of Work: This is an entry-level position within the Emergency Services Unit (ESU) of the Office of Emergency Management (OEM). The incumbent works in the field to prevent, mitigate and respond to emergencies. This position requires flying in helicopters in support of emergencies and for training purposes.
General Duties: To reduce the risk of injury, loss of life or damage to property or the environment as a result of natural or human caused events or action. Help implement an integrated wildland fire management and all-hazard response program that addresses the core tenets of prevention, response and recovery designed to prevent and/or mitigate loss of life and damage to property.
Supervision Exercised: May provide operational supervision of personnel assigned to the Douglas County Sheriff&rsquo;s Office (DCSO) Wildland Fire Handcrew.
Supervision Received: Reports administratively to an Emergency Services Supervisor. May report operationally to an Emergency Services Senior Operator.
Examples of Duties and Responsibilities:<ul><li>
Respond on-scene to wildland fires and other emergencies.</li><li>
Operate as a Helitack Crew Member and respond to wildfires by flying in helicopters, coordinating air-to-ground fire suppression operations, and supporting logistical missions.</li><li>
Under supervision of a Senior Operator, implement time-sensitive decisions with limited information that may have life and death consequences regarding firefighter and public safety.</li><li>
Engage in fighting wildland fires and other disasters and fill incident command positions as qualified and needed during initial attack and extended attack incidents.</li><li>
Assist Senior Operators in coordinating and implementing hazardous fuels reduction projects utilizing specialized and heavy equipment to mitigate damage from wildland fires.</li><li>
Ensure quality and compliance of incident reports, timesheets, leave requests, injury reports, and such other departmental forms as needed.</li><li>
Achieve and maintain certifications and training as required by the Sheriff for Limited Commission status and enforce criminal ordinance violations within the scope of authority as determined by the Sheriff.</li><li>
Within the scope of authority determined by the Sheriff, respond to calls for service and utilize independent discretion in determining appropriate courses of action regarding criminal or potentially criminal violations of appropriate ordinances and statutes.</li><li>
Assist Senior Operators in delivering public presentations on emergency services topics.</li><li>
Assist Senior Operators in delivering wildland fire suppression training courses and certification tests to DCSO and Douglas County staff and other agency personnel.</li><li>
Attend training courses, meetings and conferences to stay current on best practices and state of the art equipment, strategies and tactics.</li><li>
Other duties as assigned.</li></ul>
Consequence of Error: Failure to properly perform the duties of this position may result in the loss of life, damage to public and private property and natural resources. 
Education and/or Experience:<ul><li>
High school graduate or GED. Bachelor&rsquo;s degree in forestry, fire management, natural resource management, biological sciences, agriculture or closely related field is preferred.</li><li>
2 years of experience in wildland firefighting or related field is required.</li><li>
Experience operating as an NWCG Helicopter Crewmember (HECM) is also preferred.</li><li>
A combination of appropriate education and experience can be considered for well-qualified candidates.</li><li>
Appropriate experience is defined as experience that equipped the incumbent with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.
</li><li>Examples of specialized experience include work on fire management plans, assisting in fuels management, documenting hazardous fuels in various environments, participating in prescribed burns or serving as a wildland firefighter.
</li><li>Must be qualified as NWCG Firefighter Type 2 and Faller 3.
</li><li>Preferred NWCG qualifications include: TFLD, STLD, CRWB, ENGB, HEQB, FELB, ICT4, FAL1, HMGB and HECM.</li></ul>
Special Requirements:<ul><li>
If not already qualified as NWCG Helicopter Crewmember (HECM), must successfully attain HECM qualification within three years of hire date.</li><li>
Willingness and ability to fly in helicopters during emergencies.</li><li>
Ability to obtain and maintain a valid Colorado driver&rsquo;s license during employment at DCSO.</li><li>
Ability to maintain arduous NWCG Qualifications as required.</li><li>
Ability to successfully pass training requirements for Limited Commission status as required by the Sheriff.</li><li>
Knowledge of the National Incident Management System, fire suppression and EMS operations and procedures.</li><li>
Prior wildland firefighting experience on the fireline is a mandatory requirement.</li><li>
Knowledge of Colorado statutes related to the Sheriff&rsquo;s Fire Warden responsibilities and ordinances pertinent to Limited Commission enforcement responsibilities.</li><li>
Ability to work outdoors in adverse conditions for extended periods of time.</li><li>
Ability to perform under stress and perform physical demands consistent with all essential job functions, such as lifting 40lbs from a standing position and walking up a steep grade at high elevations for 30 minutes.</li><li>
Vision correctable to 20/20.</li><li>
Able to pass qualifying exams and background checks.</li><li>
Willingness to work on-call on a rotating basis as required, 24 hours a day, 7 days a week. 365 days a year.</li></ul>
Work Environment: Work is performed primarily in the field. Field work may be performed under any weather and lighting conditions 24 hours a day, 7 days a week, 365 days a year. Under emergency situations, the environment may be of a more serious nature such as being exposed to smoke from fires, hazardous materials, natural disaster scenes and inclement weather. This position requires flying in aircraft during emergencies and for training purposes.
Contacts: This position has daily contact with other Sheriff&rsquo;s Office and County department members, employees of other jurisdictions, various Local, State and Federal Officials, and the general public.
Independent Judgment: Work is performed under the operational supervision of Senior Operators. Under emergency response situations, incumbent is relied upon to make critical, timely and independent decisions that may impact lives and property.
Note: The successful applicant must be able to perform ALL the above job functions, unassisted, and at a pace and level of performance consistent with actual job requirements. These duties are intended to be illustrative only and are not intended to be all-inclusive. 
ADDITIONAL INFORMATION:
In the event of an emergency/disaster in or near the County, all County employees are expected to make every effort to be available to assist the County Manager, Elected/Appointed Officials and Department Directors to ensure the continued operation of any and all necessary County functions. This may mean being available to perform additional duties and hours beyond what is normally required. In the event that an exempt employee does work more than 40 hours a week in support of County operations during an emergency, such employee may receive overtime or other appropriate wage compensation in accordance with existing County policies or at the discretion of the County.</div>

Emergency Services Operator

Phoenix Battery Service, LLC

Thank you for your interest in our available position as an in office dispatcher for Phoenix Battery Service!Our company provides roadside service to AAA members for vehicles that are having starting problems. This position is for dispatching incoming service calls to our infield roadside technicians.Shifts available<ul><li>Days = 2 shifts available = Weekends and Weekdays</li><li>Hours = Depending on daylight savings - We are operational from 7am to 8pm. Looking for multiple shifts to fill</li></ul>Responsibilities<ul><li>Dispatch incoming service calls to technicians in the field</li><li>Inbound phone call inquiries from AAA and AAA members regarding roadside service needs</li><li>Outbound phone call inquiries to AAA, AAA members and infield technicians regarding roadside service needs</li><li>Maintain accurate records of dispatch activities, including various reports throughout work shift.</li></ul>Qualifications<ul><li>Dispatching experience is a plus, but not necessary (willing to train the right person )</li><li>Basic computer experience</li><li>Ability and willingness to make strong analytical and often fast paced decisions.</li><li>Excellent communication skills, both verbal and written</li><li>Ability to sit for long periods of time</li><li>Safety Sensitive Position</li></ul>Apply now to be part of our dynamic team!Job Type: Full-timePay: $16.50 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

AAA Emergency Roadside Office Dispatcher

Navajo Express

NIGHT DISPATCH-This position is 5pm-5am with rotating nightsOverall Objective: To maintain operational consistency after normal working hours. Follow through with what the Load Planners and Fleet Managers have set up during normal working hours.Working relationship : Reports to Operations Manager.Responsibilities:<ul><li>Handle all incoming calls from drivers and customers.</li><li>Monitor electronic messages for the entire fleet and respond to drivers&rsquo; requests and inquiries accordingly.</li><li>Track loads every 2 hours to insure on time delivery.</li><li>Handle O.S.&amp;D issues as they arise.</li><li>Handle all accidents as they arise.</li><li>Complete all computer work for Loaded Calls, Empty Calls, Relays, Etc.</li></ul>Requirements:<ul><li>Effective interpersonal skills and behaviors conducive to a service/team-oriented environment (e.g., diplomacy, tact, flexibility, positive approach).</li><li>Ability to plan and meet deadlines, prioritize, and handle several projects simultaneously.</li><li>Ability to be self-directing and to work with a minimum of supervision.</li><li>Demonstrated effective problem solving capability with creativity in providing solutions to new issues to exploring alternatives.</li><li>Ability to communicate effectively and employ a high level of diplomacy and tact both verbally and in writing.</li><li>Broad-based understanding of and proficiency in the use of PC's and other skills, which include MS Word, MS Excel, MS Access and MS PowerPoint.</li><li>Acts somewhat independently using discretion in the disposition of routine and non-routine matters.</li></ul>Preferred:<ul><li>AS400 experience</li><li>EOBRs experience</li><li>Understanding of Hours Of Service</li></ul>Job Type: Full-timePay: $18.81 - $24.03 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Dispatching: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Denver, CO 80221 (Required)</li></ul>Work Location: In person

Night Dispatch

REAL LOGISTICS

DISPATCHING SERVICESAPPLY www.reallogisticsusa.comNOW ACCEPTING 5 TRUCKSOWNER OPERATORS &amp; FLEETS OWNERS WITH OWN AUTHORITY.With relationship with over 50 clients, just waiting for your PACKET We provide &quot;High Paying&quot; freight across the country. Contact us today &amp; maximize your trucking business, with your own Professional Dispatcher at your disposal to keep you rolling (Former Driver)SERVICES PROVIDED 24/7 On-call Dispatching, Profitable Freight Negotiations, Invoicing, Paperwork Transfers, No forced dispatch SPECIALIZED IN DRY VAN, REEFER AND FLATBEDAPPLY www.reallogisticsusa.comHABLAMOS ESPANOLSend us your MC and ContactCall/Text/WA 267-767-3224Job Types: Full-time, ContractPay: $83,562.00 - $341,126.00 per yearPay: $2.20 - $5.50 per mileWork Location: In person

NOW ACCEPTING 5 OWNER OPERATORS (DISPATCH)

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