emergency dispatcher

Infina Health

<div><div><div>Reading Metro Transportation is looking to hire dispatchers for all shifts to manage all the growth!
We are looking for dispatchers to work all hours of the day and all days of the week (24/7). We can accommodate everyone's work schedule.
We are looking for a reliable Dispatcher. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
<ul><li>Receive emergency and non-emergency calls and record significant information</li>
<li>Address problems and requests by transmitting information or providing solutions</li>
<li>Receive and dispatch orders for products or deliveries</li>
<li>Prioritize calls according to urgency and importance</li>
<li>Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations</li>
<li>Monitor the route and status of field units to coordinate and prioritize their schedule</li>
<li>Provide field units with information about orders, traffic, obstacles and requirements</li>
<li>Enter data in computer system and maintain logs and records of calls, activities and other information</li>
</ul>
Skills
<ul><li>Proven experience as dispatcher or relevant position</li>
<li>Fast typing with experience in data entry</li>
<li>Knowledge of procedures and guideline for emergency situations</li>
<li>Proficient in English and Spanish (oral and written)</li>
<li>Outstanding organizational and multitasking abilities</li>
<li>Active listener with excellent communication skills</li>
<li>Sound judgement and critical thinking</li>
<li>High school diploma</li></ul></div></div></div><div></div>

Dispatcher & Phone Operator (Evening, Night, & Weekends)

Dispatcher & Phone Operator (2nd Shift)

Prosegur

<div>Dispatcher Level II 
Duties and responsibilities included but not limited to:<ul><li>
Must answer phones as calls come into the Command Center.</li><li>
Must transfer calls as calls come into the Command Center.</li><li>
Must sign in visitors using our Visitor Management System.</li><li>
Must create/Modify badge profiles to restrict access to the Facility.</li><li>
Must monitor and respond to emails through the Security email drive.</li><li>
Must monitor cameras at all times.</li><li>
Must operate gate arms to restrict access to employee parking areas.</li><li>
Must log patrols from Fire Brigades</li><li>
Must monitor Officer traffic via radio.</li><li>
Must take emergency calls and dispatch any active emergency.</li><li>
Must monitor Simplex Fire Panel for any possible fires/water flow alarms.</li><li>
Must review camera footage after incidents to gather information.</li><li>
Will be required to Interact with client any and all customers.</li><li>
Must maintain/distribute stock for central command supplies as well as truck gates.</li><li>
 Must answer call boxes at truck gates to allow traffic in and out during non-peak times.</li><li>
Will be required to announce any pending weather alerts.</li><li>
Must be prepared to set tones for Evacuation/Take Shelter/Active Shooter</li></ul> 
 
License # 13022 
 
#SERTN</div>

Dispatcher Level II

V2X Inc

<div>
 
 Overview
 
 
 
 <ul>
 <li>
 This position will be physically located in Kuwait in support of LOGCAP**
 
 
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 </ul>
 This position will perform all Desk Operations functions for the PMO that deal with dispatching initial response to accidents or incidents, providing emergency notifications IAW notification matrix provided by the USG, and plotting recording responses to accidents and incidents. Coordinate with the US Army Crimes Record Center (CRC) for the submission of appropriate Military Police Reports (MPRs) IAW AR 190-45 and CRC policies and procedures. Monitor IDS (intrusion detector system) and CCTVs (closed-circuit television systems).
 
 
 
 Responsibilities
 
 
 
 
 This position description is subject to change at any time as needed to meet the requirements of the program or company.
 
 
 
 <ul>
 <li>
 Record incidents and offenses occurring in a 24-hour period in the Computer Aided Dispatch System (CAD) and all applicable DA Forms, FM forms, IAW AR 190-40, AR 190-45, or at the direction of the Provost Marshal.
 </li>
 <li>
 Prepare and submit complete reports of incidents that are considered security breaches, violations of administrative regulations, or special instructions as outlined in general and special orders.
 </li>
 <li>
 Answers emergency and non-emergency phones calls via landline, VoIP, Whatsapp or cell phone process, prioritize and documents in the Computer Aided Dispatch System (CAD).
 </li>
 <li>
 Provide emergency notifications IAW notification matrix provided by the USG and ESD Notification matrix.
 </li>
 <li>
 Monitor communication channels with Law enforcement and dispatch appropriate response during emergencies.
 </li>
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 Prepare and submit SMS Alert text messages, when applicable.
 </li>
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 Maintains up-to-date knowledge of radio transmission, broadcasting, control and operation of telecommunication systems
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 <li>
 Safeguard evidence until turned over to the PMO Evidence Custodian using DA Form 4137, Evidence/Property Custody Document, which shall be filed for all evidence being held.
 </li>
 <li>
 Operate the Army Law Enforcement Reporting and Tracking System (ALERTS) and the Emergency Resporting System (ERS)
 </li>
 <li>
 Monitor fire alarm system equipment, IDS, Closed-Circuit Televisions Systems (CCTV), intrusion detection, vehicle tracking and coordinates for patrol, fire, or EMS response upon activation.
 </li>
 <li>
 Provide disposition of lost and found property by recording, processing, and returning property to owners, or properly disposing of unclaimed property per AR 190-45 and ASG-KU Policy.
 </li>
 <li>
 Complete official police reports on the results of investigations conducted.
 </li>
 <li>
 Will be cross-trained as Emergency Services Dispatchers
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 <li>
 Perform all other duties and assignments as required or as directed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 MINIMUM QUALIFICATIONS:
 </li>
 <ul>
 <li>
 High School diploma required, AA or BA/BS Degree preferred.
 </li>
 <li>
 Must Be a US Citizen
 </li>
 <li>
 Must Be at least 21 years of age.
 </li>
 <li>
 Have a valid US Passport
 </li>
 <li>
 Have a current and valid US Driver&rsquo;s License
 </li>
 <li>
 Will meet United States Government (USG) security requirements
 </li>
 <li>
 Must possess Active Secret Security Clearance
 </li>
 <li>
 Typing speed of 35 wpm or more, preferred
 </li>
 <li>
 One (1) year of specialized experience which includes dispatching emergency and/or non-emergency services; operating various telecommunication systems and/or equipment, preferred
 </li>
 <li>
 Hazmat Awareness, Telecommunicator I/II, EMD certifications, preferred
 </li>
 </ul>
 <li>
 MATERIAL &amp; EQUIPMENT DIRECTLY USED:
 </li>
 <ul>
 <li>
 Microsoft Office Programs &ndash; Mainly PowerPoint, Excel, and Access.
 </li>
 </ul>
 <li>
 Experience:
 </li>
 <ul>
 <li>
 Must have computer experience and have a thorough knowledge of Microsoft office.
 </li>
 </ul>
 <li>
 Skills:
 </li>
 <ul>
 <li>
 Excellent computer skills required as well as interpersonal, oral and written communication skills.
 </li>
 </ul>
 <li>
 WORKING ENVIRONMENT:
 </li>
 <ul>
 <li>
 Work is generally conducted in with mild exposure to extreme climatic conditions. Working in a military environment brings the potential for exposure to physical, chemical or biological agents. Employee use Personal Protective Equipment (PPE) is required in certain areas, but not on a daily basis. Such PPE includes but is not limited to head, foot, hand, torso, vision and hearing protective devices. Must comply with OSHA, EPA, and Fire Regulations and published company work rules.
 </li>
 </ul>
 <li>
 PHYSICAL ACTIVITIES:
 </li>
 <ul>
 <li>
 Physical requirements include lifting, climbing, extended sitting or standing, or other physical efforts that are typically required. In addition, visual acuity, hearing and speaking requirements would be considered.
 </li>
 </ul>
 </ul>
 
 At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
 
</div>

Desk Operations Coordinator

Hanover Wrecker Service

Job Overview We are seeking an experienced Tow Truck Dispatcher Supervisor to lead and support our dispatch team in a fast-paced towing and recovery operation. This role is critical to ensuring efficient dispatch operations, excellent customer service, and smooth communication between drivers, dispatchers, law enforcement, and customers.The ideal candidate is calm under pressure, organized, leadership-driven, and experienced in towing dispatch.Responsibilities<ul><li>Supervise, train, and support a team of tow truck dispatchers</li><li>Ensure accurate and timely dispatch of tow trucks and service vehicles</li><li>Manage call flow, prioritize jobs, and resolve escalated issues</li><li>Coordinate with drivers, law enforcement, DOT, and customers</li><li>Monitor dispatcher performance and enforce company policies and procedures</li><li>Assist with scheduling, coverage, and shift coordination</li><li>Maintain accurate records, logs, and documentation</li><li>Provide leadership during high-stress or emergency situations</li><li>Support management with reporting, training, and operational improvements</li></ul>Qualifications<ul><li>Minimum 2&ndash;3 years of dispatcher experience, preferably in towing</li><li>Supervisory or lead experience strongly preferred</li><li>Strong communication, multitasking, and decision-making skills</li><li>Ability to remain calm and professional under pressure</li><li>Knowledge of towing operations, rotation requirements, and service areas is a plus</li><li>Reliable attendance and flexibility with scheduling</li></ul>Compensation will be based on the right candidate's experience level.Job Type: Full-timePay: From $18.00 per hourExpected hours: No less than 40 per weekBenefits:<ul><li>Employee discount</li><li>Life insurance</li><li>Paid time off</li></ul>Work Location: In person

Dispatch Supervisor

Salt Air Inc.

Position OverviewWe are seeking an organized, detail-oriented HVAC Dispatcher to join our growing team. This role is critical to daily operations and customer satisfaction. The HVAC Dispatcher will coordinate technician schedules, manage client maintenance agreements, and provide exceptional customer service in a fast-paced, solution-focused environment.Key Responsibilities<ul><li>Dispatch HVAC technicians efficiently based on skill set, location, and urgency</li><li>Schedule service calls, maintenance visits, and emergency requests</li><li>Manage and track client maintenance agreements, ensuring timely renewals and scheduled services</li><li>Communicate clearly with technicians throughout the day to adjust schedules as needed</li><li>Provide a high level of customer service by answering inbound calls, addressing concerns, and setting proper expectations</li><li>Maintain accurate records in the dispatch and CRM systems</li><li>Prioritize calls and problem-solve in real time to keep operations running smoothly</li><li>Support the service team with administrative tasks as needed</li><li>On Call Requirement</li></ul>Qualifications &amp; Skills<ul><li>Previous experience in HVAC dispatching, scheduling, or a similar fast-paced service role preferred</li><li>Strong customer service and communication skills</li><li>Ability to multitask and remain calm under pressure</li><li>Highly organized with strong attention to detail</li><li>Solution-focused mindset with the ability to think quickly and adapt</li><li>Comfortable working with scheduling software, CRM systems, and phones</li><li>Team-oriented with a positive, professional attitude</li></ul>Work Environment<ul><li>Fast-paced and dynamic</li><li>Customer-focused service culture</li><li>Collaborative team atmosphere</li></ul>Why Join Us?<ul><li>Be a key player in a growing HVAC company</li><li>Work with a supportive and driven team</li><li>Opportunity for growth and long-term career development</li><li>401K</li><li>Health Insurance</li><li>PTO</li></ul>Job Type: Full-timePay: $18.00 - $20.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Experience:<ul><li>Dispatching: 1 year (Preferred)</li><li>Customer service: 1 year (Preferred)</li></ul>Work Location: In person

HVAC Dispatcher/ Office Admin

River Parish Disposal

The dispatcher will be responsible for scheduling service, communicating with drivers, resolving service issues, and will receive incoming calls from customers with service requests. This person must have excellent computer skills with the ability to handle multiple tasks at one time. Must also be able to communicate effectively and professionally via email, telephone and 2-way devices.Duties:1. Assign route and service tickets to drivers.2. Manage and determine routing and assuring route completion.3. Maintain contact between drivers and home base.4. Troubleshoot and resolve potential delivery and pick-up problems before they result in service issues.5. Effectively communicate with drivers and customers to ensure customer satisfaction.6. Answer incoming calls and provide requested route information and/or follow up.7. Communicate with maintenance personnel and serve as emergency point of contact to drivers.Job Type: Full-timePay: $18.00 - $22.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

DISPATCHER

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