emergency dispatcher

Town of Williston

<p><i><b>$5,000 Hiring Bonus! Join Our Team as a Dispatcher! </b></i></p><p>The Town of Williston Police Department invites applications for a full-time public safety Dispatcher position. This role plays a crucial part in ensuring public safety by efficiently handling emergency and non-emergency calls and directing them to the appropriate authorities and personnel.</p><p>If you possess exceptional communication skills, the ability to remain composed under pressure, and a strong desire to make a positive impact on your community, we want to hear from you!</p><p>Additional qualifications for this role include the ability to multi-task in a fast-paced environment and proficiently use communication and dispatching systems. Timeliness, active listening, calmness, and attention to detail are also essential. While previous experience in public safety dispatching is preferred, it is not a mandatory requirement. The selected candidate must pass a comprehensive criminal background check, agree to a confidentiality agreement, and obtain NCIC certification within six months of hire.</p><p>The Town of Williston offers an excellent compensation package including health and dental insurance, retirement benefits, holidays, vacation, and sick leave. The starting wage rate is between $28-$31 per hour with shift differential and is subject to review based on the experience of the selected candidate. Work schedules vary and may include nights, weekends, holidays, and possible overtime. Town of Williston Dispatchers work in unison with Town of Essex Dispatchers and are co-located at the Essex Police Department.</p><p><b>For a full job description and to access forms and instructions to apply, </b>please visit https://www.town.williston.vt.us/employment and select the &quot;Dispatcher&quot; position. For your application, there are two forms required, the general <i><b>Application Form </b></i>and a <i><b>Civilian Questionnaire Form</b></i><i>. </i>Please send completed forms to or mail to: sleonard@willistonvt.org Town of Williston, Attn: Susan Leonard 7900 Williston Road, Williston, VT 05495. The deadline for applications is <b>Friday, January 30, 2026</b>.</p><p><i><b>The Town of Williston is an Equal Employment Opportunity Employer. Applicants from all backgrounds, identities, and experiences are encouraged to apply.</b></i></p><p>Job Type: Full-time</p><p>Pay: $28.00 - $31.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Emergency Communications - Dispatcher

Medical Jets International, LLC

<p><b>Job description</b></p><p>Nav-Central is actively seeking dispatchers to join our team! We are a growing company and invite you to join us.</p><p>Nav-Central is a full-service Communication Center providing both 9-1-1 and interfacility transport for various agencies in the DFW and San Antonio regions. We provide EMD services to our 9-1-1 customers.</p><p>Nav-Central is seeking full time dispatchers. The dispatcher would be responsible for taking, triaging, and dispatching 9-1-1, urgent, and non-emergency requests for medical care and transportation. Our dispatchers provide EMD (Emergency Medical Dispatcher) services, including triage, prioritization, pre-arrival and post-dispatch instructions, utilizing computer-aided dispatch platforms to manage and keep track of field resources.</p><p>Nav-Central is a stable company that offers dispatchers the ability to work in a progressive and exciting environment. If you are an experienced EMS dispatcher looking for a stable company or new to medical call-taking and dispatching, Medical Jets is the place for you!</p><p><b>Duties include:</b></p><ul><li>Performs all duties with the utmost professionalism, reliability, and integrity</li><li>Maintains a calm, non-emotional, professional tone. You are the calm in the chaos.</li><li>Gathers information from callers, including nature, severity, location, and status of emergencies.</li><li>Assesses need for response and dispatches resources accordingly.</li><li>Acts as a resource point for all agencies utilizing our services</li><li>Adapts to changes in the work environment quickly and precisely</li><li>Determines medical necessity for ambulance services</li><li>Performs insurance verification/pre-authorizations for IFTs</li><li>Maintains knowledge of customer contracts and agreements</li><li>Inputs and updates emergency and non-emergency call data</li><li>Monitors, updates, and controls the location/movement of all units</li><li>Assists responding units with routing instructions to scenes when necessary; relays efficiently and accurately utilizing any resource available</li><li>Monitors and documents response times of units, investigating and reporting any exceptions</li><li>Maintains understanding of all company policies, procedures, and medical protocols.</li><li>Demonstrates extensive knowledge of all equipment, including telephones, radios, and computers</li><li>Other duties as assigned</li></ul><p><b>Qualifications:</b></p><p>Must be at least 18 years of age</p><ul><li>High school diploma or general education degree (GED)</li><li>Communications, call taking, or dispatching experience <b>required</b></li><li>911- call-taking experience, while not required, is HIGHLY desirable.</li><li>Working knowledge of medical terminology</li><li>Demonstrate knowledge of local geography</li><li>Must exemplify professional attitude and appearance</li><li>Regular and consistent attendance for the assigned work hours is essential.</li></ul><p><b>Licenses and Certifications</b> <b>Required </b>(must be current and in good standing):</p><ul><li>Valid Driver&rsquo;s License</li><li>EMD Certification through IAED, or able to obtain, within 90 days</li><li>CPR/BLS</li></ul><p><b>Schedule:</b></p><p>&middot; Rotating Schedule</p><p>Job Type: Full-time</p><p>Salary: $17.00 - $24.00 per hour based on experience</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li><li>401K</li></ul><p>Schedule:</p><ul><li>12- hour rotating schedule</li><li>2-2-3 schedule</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Forney, TX 75126: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Experience:</p><ul><li>Communication, dispatching, 911 call taking, HIGHLY desired.</li></ul><p>License/Certification:</p><ul><li>EMD Certification: Preferred</li></ul><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Pay: $17.00 - $24.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Emergency Medical Dispatcher

State of Vermont

<div><div><div><div><div><b>Overview</b></div>
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Watch a short video on being a PSAP Emergency Communications Dispatcher I.</div><br>
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Are you looking for a career that serves the community? Are you a highly motivated individual that enjoys a fast paced, team-oriented environment? Do you have customer service or call center experience? Apply now for this opportunity to expand your career and be the voice of the Vermont State Police!</div><br>
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Applicants who are selected to move forward in the hiring process must pass testing before they are considered for an interview. Visit this site for more information about the test. A test prep guide will be emailed to applicants if selected.</div><br>
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$5,000 Hiring Bonus for New Hires!</b><br>
When funding is available, all new full-time Emergency Communications Dispatchers will receive a hiring bonus of $5,000 as follows:</div>
<ul>
<li>$1,000 will be awarded upon successful completion of the first pay period.</li>
<li>$1,500 will be awarded upon successful completion of the training program.</li>
<li>$2,500 will be awarded upon successful completion of one year of service.</li></ul><br>
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Job Summary</b><br>
An Emergency Communications Dispatcher (ECD) receives voice and text requests for police, fire, and medical services. The incumbent in this position determines the nature, urgency, and jurisdiction of a report and either dispatches first responders or transfers the call to the appropriate jurisdiction. The ECD documents information in Computer-Aided Dispatch (CAD) software and provides updates via phone or radio as needed. The ECD provides guidance and assistance to the public in life-safety situations; and coordinates appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe.</div><br>
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Training</b><br>
A new hire will go through a lengthy, structured training program to learn Vermont State Police and E911 policy and procedures for handling emergent and non-emergent calls as well as other PSAP related responsibilities. The average training program lasts approximately 5 months.</div></div></div><div><div><div><b>
Knowledge, Skills, &amp; Abilities</b></div>
</div><div><ul><li>Ability to quickly and accurately transcribe radio and telephone messages.</li>
<li>Ability to remember details.</li>
<li>Ability to operate various software and computers.</li>
<li>Ability to operate 2-way radio and other communication systems.</li>
<li>Visit this site for the full list.</li>
</ul></div></div><div><div><div><b>Who May Apply</b></div>
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This position, <b>PSAP Emergency Communications Dispatcher I (Job Opening #54588)</b>, is open to all State employees and external applicants.<br>
If you would like more information about this position, please contact Michelle Hunt at michelle.c.hunt@vermont.gov.</div>
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Please note that multiple positions in the same work location may be filled from this job posting.</div>
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Resumes will not be accepted via e-mail. You must apply online to be considered.</div><br>
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PUBLIC SAFETY BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position to include Motor Vehicle/Criminal Records, Personal History, Credit and any additional background check(s).</div></div></div><div><div><div><b>
Environmental Factors</b></div>
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Due to the nature of this work, candidates with 100% loss of sight, hearing ability, or with major speech impediments will not be considered. Eligibility determination of candidates with a less severe disability will be made on an individual basis. the needs of the department, mandatory overtime may be necessary. The work is performed in an office environment at a computer workstation using different desktop computer systems, answering multiple phone lines and radio channels to process emergent and non-emergent calls for service. Employees regularly interact with extremely distressed individuals and unpleasant situations in graphic detail. Workload can change at a moment&rsquo;s notice and the incumbent needs to be able to react calmly. The work environment includes mandatory overtime; rotating shifts covering 24 hours a day, seven days a week, including holidays; frequent changes in multi-jurisdictional policies and procedures, and changes in equipment. Physical ability to perform the essential functions of the job including frequently remain stationary for long periods of time; frequently operate a computer and other office machinery such as a keyboard, mouse, phone, and fax machine; receive and communicate accurate information in a stressful or confrontational environment.</div>
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Minimum Qualifications</b></div>
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One (1) year or more of experience in public safety, first response, or as an emergency dispatcher or telecommunicator.</div>
<div>OR</div>
<div>Two (2) or more years of experience as a non-emergency dispatcher, or in a customer service or administrative role that includes significant contact with the public.</div>
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Preferred Qualifications</b></div>
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High school diploma or equivalent.<br>
Vermont E911 Call Taker Certification.<br>
Experience running license, registration, and criminal history queries.<br>
Experience entering NCIC information.<br>
Experience as a First Responder.</div>
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Special Requirements</b></div>
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Performance requirement: Applicants must pass a Department of Public Safety administered computer based &quot;CritiCall&quot; test, which assesses computer and other job related skills.<br>
Certification by the E-911 Board as a telecommunicator may be required within six months of entry into the job.<br>
All candidates must pass a security clearance conducted by the Department of Public Safety.</div>
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Additional Benefits</b></div>
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In addition to the generous state employment package, PSAP employees receive the following compensation opportunities:</div>
<ul>
<li>Built-in overtime</li>
<li>Promotion eligibility after 2 years, which would also include a differential for training new hires</li>
</ul></div></div><div><div><div><b>Total Compensation</b></div>
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As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:</div>
<ul><li>80% State paid medical premium and a dental plan at no cost for employees and their families</li>
<li>Work/Life balance: 11 paid holidays each year and a generous leave plan</li>
<li>State Paid Family and Medical Leave Insurance (FMLI)</li>
<li>Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan</li>
<li>Tuition Reimbursement</li>
<li>Flexible spending healthcare and childcare reimbursement accounts</li>
<li>Low cost group life insurance</li>
<li>Incentive-based Wellness Program</li>
<li>Qualified Employer for Public Service Student Loan Forgiveness Program</li>
</ul>
<div>Want the specifics? Explore the Benefits of State Employment on our website.</div></div></div><div><div><div><b>
Equal Opportunity Employer</b></div>
</div><div>The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State&rsquo;s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.</div></div></div></div>

PSAP Emergency Communications Dispatcher I - Westminster

Marley Transportation

<p><b>Position Summary:</b>The Marley Transportation Dispatcher plays a vital role in ensuring timely, safe, and efficient transportation of clients to and from medical appointments and facilities. This position is hybrid in nature &mdash; dispatching duties begin remotely or on-site when the first driver reports for their shift, with additional administrative or remote tasks as needed to support daily operations.</p><p><b>Key Responsibilities:</b></p><ul><li>Coordinate, schedule, and dispatch drivers for non-emergency medical transportation services according to daily trip schedules and client needs.</li><li>Monitor drivers&rsquo; routes, locations, and timeliness to ensure on-time performance and compliance with safety protocols.</li><li>Serve as the primary point of contact for drivers while they are on the road, addressing questions, delays, or emergencies in real time.</li><li>Communicate with clients, facilities, and families regarding trip statuses, ETAs, or schedule changes.</li><li>Maintain accurate trip logs, dispatch records, and related paperwork.</li><li>Collaborate with the Operations to optimize daily schedules and resolve routing conflicts.</li><li>Assist with administrative tasks as assigned, which may be completed remotely if appropriate.</li><li>Respond promptly and professionally to urgent situations, reassigning trips as needed to maintain service levels.</li><li>Ensure all drivers follow company policies, safety procedures, and customer service standards.</li></ul><p><b>Qualifications:</b></p><ul><li>High school diploma or equivalent; additional education or dispatching experience preferred.</li><li>Previous experience in dispatching, scheduling, or transportation logistics is strongly desired, ideally in a medical or paratransit setting.</li><li>Strong communication skills and the ability to multitask in a fast-paced environment.</li><li>Proficiency with dispatch software and basic computer applications (email, spreadsheets, GPS tracking systems).</li><li>Ability to work independently and make quick decisions to solve real-time scheduling challenges.</li><li>Must be reliable, detail-oriented, and committed to providing excellent service to clients and drivers alike.</li></ul><p>Pay: $37,000.00 - $40,000.00 per year</p><p>Work Location: In person</p>

Non Emergency Transportation Dispatcher

Doniphan County Sheriff's Department

<p>A <b>911 dispatcher</b> is a professional responsible for <b>answering emergency calls from the public and dispatching the appropriate emergency services</b>. Their tasks include:</p><ul><li>Providing emergency services to callers who dial 911.</li><li>Answering calls for police, fire, ambulance, etc.</li><li>Recording all incoming and outgoing calls.</li><li>Keeping track of caller&rsquo;s location.</li><li>Ensuring that phone lines are not blocked during an emergency.</li><li>Giving instructions on how to handle emergencies.</li><li>Taking down details of incidents in case of a crime.</li><li>Making follow-up reports.</li></ul><p>Job Type: Full-time</p><p>Pay: $17.00 - $17.50 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

911 Dispatcher

Union County 911

<p><b>Job Summary</b><br/>Join our dedicated emergency response team as a 911 Dispatcher, where your quick thinking and compassionate communication will be the lifeline for those in crisis. In this vital role, you will coordinate emergency services, provide critical assistance to callers, and ensure rapid response from law enforcement, fire, and medical teams. Your expertise will help save lives, manage high-pressure situations, and maintain calm in moments of chaos. This position offers a dynamic environment where your skills in communication, analysis, and multitasking make a real difference every day.</p><p><b>Duties</b></p><ul><li>Answer incoming emergency calls promptly using multi-line phone systems while maintaining professional phone etiquette.</li><li>Gather essential information from callers through effective phone triage to assess the nature and severity of incidents.</li><li>Dispatch law enforcement, fire, EMS (Emergency Medical Services), and other emergency responders efficiently using GPS and GIS (Geographic Information Systems) tools.</li><li>Provide clear instructions to callers on first aid procedures, medical terminology, or crisis management as needed.</li><li>Maintain accurate data entry and transcription of incident details into dispatch systems with high typing speed and attention to detail.</li><li>Monitor security cameras and analyze situational data to support ongoing emergency response efforts.</li><li>Manage conflict situations with negotiation skills and conflict management techniques to de-escalate tense interactions.</li><li>Collaborate closely with law enforcement agencies and medical personnel to coordinate effective responses during critical incidents.</li><li>Document all communications thoroughly in dispatch logs and incident reports for future reference.</li><li>Ensure safety protocols are followed at all times while managing sensitive information securely.</li></ul><p><b>Skills</b></p><ul><li>Proven experience with EMD(Emergency Medical Dispatch) procedures or background in emergency medical services is highly desirable.</li><li>Strong knowledge of GIS mapping, GPS navigation, and multi-line phone systems enhances dispatch efficiency.</li><li>Excellent communication skills&mdash;both verbal and written&mdash;are essential for clear instructions and effective coordination.</li><li>Ability to type quickly and accurately while transcribing detailed incident reports under pressure.</li><li>Analytical skills for assessing situations rapidly and making sound decisions in high-stress environments.</li><li>Proficiency in using data entry systems, transcription tools, and understanding medical terminology.</li><li>Conflict management abilities to handle distressed callers professionally while maintaining control of the situation.</li><li>Strong organizational skills for managing multiple calls simultaneously while prioritizing urgent incidents.</li><li>Must not have any serious misdemeanor or felony convictions.</li><li>Join us as a 911 Dispatcher&mdash;where your dedication transforms chaos into calm, ensuring safety for our community every single day!</li></ul><p>Job Type: Full-time</p><p>Pay: $17.25 per hour</p><p>Benefits:</p><ul><li>Health insurance</li><li>Life insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Retirement plan</li></ul><p>Work Location: In person</p>

Jefferson County Human Resources

<div><div><b><i>How to Apply:</i></b></div><div><b><i>
To be considered for this position, please submit your application directly to Jefferson County Human Resources. You may apply online via our </i></b><b><i>Employment Portal</i></b><b><i> at </i></b><b><i>jefferson-portal.mycivilservice.com</i></b><b><i> or by mailing a paper application to: Jefferson County Human Resources, 175 Arsenal Street, Watertown, NY 13601.</i></b></div><div><br>
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911 DISPATCHER</b><br>
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Jefferson County Fire &amp; Emergency Management is seeking dedicated, calm-under-pressure individuals to join our team as a 911 Public Safety Dispatcher. As the first point of contact in an emergency, you will be the &quot;unseen hero&quot; who coordinates police, fire, and medical responses across our North Country communities. If you possess a sharp mind, a steady heart, and a desire to make a tangible difference in Jefferson County, we invite you to answer the call.<br>
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Salary Range</b>: $26.59 - $33.95 per hour<br>
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Excellent fringe benefits include:</b></div><ul><li>
NYS Retirement.</li><li>
Deferred Compensation.</li><li>
Sick Leave.</li><li>
Paid Vacation.</li><li>
Tuition Reimbursement.</li><li>
Comprehensive Health Plan, Including Vision.</li><li>
Dental Insurance.</li><li>
Flex Spending Account.</li><li>
Candidates may be eligible for the Public.</li><li>
Service Loan Forgiveness program.</li></ul><div></div><div><b><br>
MINIMUM QUALIFICATIONS:</b></div><ul><li>
Graduation from high school or possession of a high school equivalency diploma.</li></ul><div></div><div><br>
Applications will be accepted until the position is filled,<br>
first review of applicants will be April 24, 2026.<br>
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Apply online on our Employment Portal:<br>
https://jefferson-portal.mycivilservice.com/<br>
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Or send a paper application and resume to:<br>
Jefferson County Dept. of Human Resources, 175 Arsenal St.<br>
Watertown, NY 13601.<br>
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*Jefferson County is an Equal Opportunity Employer*</div></div>

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