emergency medical dispatcher

Balance HomeCare Services Inc

Job Overview Join our dynamic team as a Non-Emergency Medical Transportation (NEMT) Dispatcher, where you will be the vital link ensuring seamless, safe, and timely transportation services for patients requiring non-emergency medical travel. In this energetic role, you will coordinate rides, communicate with drivers and healthcare providers, and utilize advanced dispatching tools to optimize routes and schedules. Your proactive approach and excellent communication skills will help improve patient experiences while maintaining high standards of safety and efficiency.Responsibilities<ul><li>Manage incoming transportation requests via multi-line phone systems, ensuring prompt and courteous phone etiquette.</li><li>Use GPS and GIS (Geographic Information Systems) technology to plan efficient routes for non-emergency medical trips.</li><li>Coordinate with drivers, healthcare facilities, law enforcement, and patients to schedule pickups and drop-offs accurately.</li><li>Conduct phone triage to assess patient needs, confirm appointment details, and provide clear instructions.</li><li>Maintain detailed data entry and transcription records of all dispatch activities, trip logs, and incident reports with precision.</li><li>Apply analysis skills to troubleshoot scheduling conflicts or delays proactively, adjusting plans as needed.</li><li>Ensure compliance with security protocols while managing sensitive patient information with confidentiality and professionalism.</li></ul>Qualifications<ul><li>Previous EMT experience or background in emergency medical services is highly desirable.</li><li>Strong knowledge of medical terminology, first aid procedures, and basic health protocols.</li><li>Experience with dispatching systems, GPS navigation tools, and multi-line phone operations.</li><li>Excellent communication skills with a professional phone manner and conflict management abilities.</li><li>Demonstrated typing speed and data entry accuracy; familiarity with transcription is a plus.</li><li>Ability to analyze situations quickly and make sound decisions under pressure.</li><li>Knowledge of law enforcement procedures or experience working alongside first responders is advantageous. Join us in making a difference by coordinating safe transportation solutions that support health and well-being! We are committed to providing paid positions that foster growth, teamwork, and community impact&mdash;every role is valued as part of our mission to serve others efficiently and compassionately.</li></ul>Pay: $14.00 - $16.00 per hourWork Location: In person

Non-Emergency Medical Transportation Dispatcher

Union County 911

Job Summary Join our dedicated emergency response team as a 911 Dispatcher, where your quick thinking and compassionate communication will be the lifeline for those in crisis. In this vital role, you will coordinate emergency services, provide critical assistance to callers, and ensure rapid response from law enforcement, fire, and medical teams. Your expertise will help save lives, manage high-pressure situations, and maintain calm in moments of chaos. This position offers a dynamic environment where your skills in communication, analysis, and multitasking make a real difference every day.Duties<ul><li>Answer incoming emergency calls promptly using multi-line phone systems while maintaining professional phone etiquette.</li><li>Gather essential information from callers through effective phone triage to assess the nature and severity of incidents.</li><li>Dispatch law enforcement, fire, EMS (Emergency Medical Services), and other emergency responders efficiently using GPS and GIS (Geographic Information Systems) tools.</li><li>Provide clear instructions to callers on first aid procedures, medical terminology, or crisis management as needed.</li><li>Maintain accurate data entry and transcription of incident details into dispatch systems with high typing speed and attention to detail.</li><li>Monitor security cameras and analyze situational data to support ongoing emergency response efforts.</li><li>Manage conflict situations with negotiation skills and conflict management techniques to de-escalate tense interactions.</li><li>Collaborate closely with law enforcement agencies and medical personnel to coordinate effective responses during critical incidents.</li><li>Document all communications thoroughly in dispatch logs and incident reports for future reference.</li><li>Ensure safety protocols are followed at all times while managing sensitive information securely.</li></ul>Skills<ul><li>Proven experience with EMD(Emergency Medical Dispatch) procedures or background in emergency medical services is highly desirable.</li><li>Strong knowledge of GIS mapping, GPS navigation, and multi-line phone systems enhances dispatch efficiency.</li><li>Excellent communication skills&mdash;both verbal and written&mdash;are essential for clear instructions and effective coordination.</li><li>Ability to type quickly and accurately while transcribing detailed incident reports under pressure.</li><li>Analytical skills for assessing situations rapidly and making sound decisions in high-stress environments.</li><li>Proficiency in using data entry systems, transcription tools, and understanding medical terminology.</li><li>Conflict management abilities to handle distressed callers professionally while maintaining control of the situation.</li><li>Strong organizational skills for managing multiple calls simultaneously while prioritizing urgent incidents.</li><li>Must not have any serious misdemeanor or felony convictions.</li><li>Join us as a 911 Dispatcher&mdash;where your dedication transforms chaos into calm, ensuring safety for our community every single day!</li></ul>Job Type: Full-timePay: $17.25 per hourBenefits:<ul><li>Health insurance</li><li>Life insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Retirement plan</li></ul>Work Location: In person

911 Dispatcher

TriCare Medical Transportation

<div>Are you pursuing an exciting career in EMS? Do you want to make a difference in your community? Apply to join TriCare Medical Transportation&rsquo;s growing team as a BLS Dispatcher today!
TriCare Medical Transportation is South Jersey&rsquo;s premier medical transportation company. We are a large-scale 24/7 operation with over 300 employees and 130 vehicles, providing service from our headquarters in Pleasantville, NJ and two satellite locations in Vineland and Cherry Hill.
WHAT YOU&rsquo;LL DO
As a BLS Dispatcher, you will play a key role as the first line of response in emergency and non-emergency calls.<ul><li>Coordinate the work and activities of EMTs, First Responders and Nurses during emergency and non-emergency transports</li><li>Be courteous and professional to patients, facility employees, co-workers, supervisors and the public at all times</li><li>Receive, prioritize and dispatch calls in computer aided dispatch software (CAD)</li><li>Intake large volume of calls and determine appropriate level of EMS responsible required</li><li>Operate radio communication device, multi-line telephone system and various computer systems</li></ul>
WHAT YOU&rsquo;LL NEED<ul><li>Overnight availability 6p-6a Monday, Tuesday, Wednesday</li><li>Dispatch experience is preferred but not required</li><li>Proficient computer skills</li><li>Excellent communication skills</li><li>Ability to work in high pressure situations</li><li>Clean background check</li><li>Negative drug screening</li></ul>
PERKS<ul><li>Competitive compensation $20.00-24.00 based on experience</li><li>Benefits package (Medical, Dental &amp; Vision Insurance) Health Benefits starting at $10.00 weekly</li><li>Paid time off (PTO)</li><li>401(k) after 6 months of service</li><li>Opportunities for growth and advancement</li><li>$5000 Tuition Reimbursement</li></ul>
JOB TYPE: Full-time
TriCare Medical Transportation is an Equal Opportunity Employer</div>

Overnight BLS Medical Transportation Dispatcher

Trauma Life Care Medical Transport

Join Our Team as a Non-Emergency Ambulance DispatcherWe are seeking a highly organized and detail-oriented Ambulance Dispatcher to serve as the primary communications link for our non-emergency medical transport operations. This pivotal role is responsible for the efficient and timely coordination of resources, ensuring the safe and effective deployment of company assets and personnel.Core Responsibilities<ul><li>Call Handling and Triage: Professionally answer all incoming non-emergency calls, effectively triaging each request to determine the appropriate level of response and resource allocation.</li><li>Dispatching and Resource Management: Assign transport requests to the most suitable field units and provide clear, concise directions. You will maintain constant, accurate status of all field units to ensure operational efficiency and 100% compliance with company response time standards.</li><li>Administrative and Compliance: Maintain meticulous records, including the reconciliation of patient care and trip reports. This role requires strict adherence to established protocols and policies, and the ability to maintain the highest level of confidentiality regarding patient and company information.</li><li>Scheduling and Staffing Coordination: Assist in ensuring all scheduled shifts are optimally covered, including managing open shifts by contacting available personnel as required.</li></ul>Position Requirements<ul><li>Education: High school diploma or GED equivalent is required.</li><li>Experience: Previous experience in a dispatching, call-taking, or related role is essential, preferably within a medical or transportation setting.</li><li>Skills and Abilities:</li><li>Demonstrated ability to remain calm and professional under high-stress conditions.</li><li>Exceptional organizational, multitasking, and time-management skills.</li><li>Proficiency with computer-aided dispatch (CAD) systems and standard office software.</li><li>Comprehensive geographic knowledge of the company's service areas.</li><li>Strong written and verbal communication skills in English.</li></ul>Work EnvironmentThis position operates in a professional office environment, requiring prolonged periods of sitting and computer use. Work is performed on assigned shifts, which may include nights, weekends, and holidays.If you are a highly capable professional who thrives in a dynamic environment and is committed to operational excellence and patient safety, we encourage you to apply.Job Type: Full-timePay: From $18.00 per hourBenefits:<ul><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li></ul>Experience:<ul><li>Dispatching: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Sacramento, CA 95821 (Preferred)</li></ul>Work Location: In person

Ambulance Dispatcher

Shoals Ambulance

<div>Have you been displaced? Join the Priority Ambulance Family of Companies. EMT&rsquo;s, Paramedics, Dispatchers &amp; Drivers Wanted!
Ready for a fresh start in EMS? 
The Priority Ambulance Family of companies is expanding and looking for compassionate, skilled professionals ready to make a difference in their communities.
We know the EMS landscape is changing, and we&rsquo;re proud to be a stable, growing organization offering meaningful work, career advancement, and a supportive team environment. Whether you&rsquo;re an experienced EMT, Paramedic, Dispatcher, or Driver, we want to connect with you.
 What We Offer<ul><li>
Potential Sign-On Bonus: Available for new full-time hires (based on needs of location and bonus availability)</li><li>
Potential Relocation Program: Based on location and operational needs</li><li>
Referral Bonus: Current employees earn extra for bringing new teammates onboard.</li><li>
Fast-Track Hiring: Apply today and we will fast track interviews for qualified candidates.</li><li>
Career Stability: Join a company that&rsquo;s growing and committed to long-term EMS careers.</li><li>
Training &amp; Growth: Access to EMS academies, advancement opportunities, and continuing education.</li><li>
Community Focus: Be part of a mission-driven organization that serves with integrity and heart.</li></ul>
&zwj; ️ Who We&rsquo;re Looking For
We&rsquo;re seeking dedicated individuals with a passion for helping others and a desire to grow within a respected EMS organization.
Open Roles:<ul><li>
EMR's / Drivers / Transport Professionals</li><li>
EMTs (all levels)</li><li>
Paramedics</li><li>
Dispatchers / Communications Specialists</li></ul>
 How to Get Started
Complete our Interest Form Application to join the Priority Family of Companies talent network. 
Share your name, contact info, license level, preferred location, and resume and a recruiter will contact you to discuss current openings and next steps.
 Apply Now: Certified Emergency Medical Services Professionals (EMTs, Paramedics, Dispatchers, Drivers) 
 Questions? Email us at talentacquisition@priorityambulance.com
❤️ Your Community. Your Calling. Your Career.
Join an organization that values its people as much as the communities we serve. 
Be part of something bigger and discover why so many EMS professionals call the Priority Ambulance Family of Companies home.
Qualifications:<ul><li>
18 years of age or older</li><li>
Active state certification/licensure (varies by role)</li><li>
High school diploma or GED</li><li>
Valid driver&rsquo;s license and clean driving record
</li><li>Team-oriented attitude and commitment to patient care excellence</li></ul></div>

Certified Emergency Medical Services Professionals (EMTs, Paramedics, Dispatchers, Drivers)

Allegan County

<div>Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County&rsquo;s natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan. 
Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as &ldquo;Best in Class Winner&rdquo; among mid-size companies for our excellence in optimizing employee and organizational well-being for three years in a row (2023-2025). We have also received the &quot;Impact Award&quot; from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team! 
 
Job Summary:
Receives calls and dispatches for all public safety within Allegan County, emergency and non-emergency related. Law Enforcement Information Network (LEIN) record entry and management for law enforcement and courts.
Starting Wage: $24.26 per hour, full time, 12-hour shifts
Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date<ul><li>Medical, Dental &amp; Vision (three medical plans to choose from, two of which have a $0 bi-weekly premium)</li><li>County-funded Health Savings Account with our two high-deductible medical plans</li><li>County-paid employee life insurance coverage</li><li>County-paid short-term disability coverage, up to 52 weeks</li><li>Generous retirement plan, including a county contribution of 7% of your annual earnings</li><li>Tuition Reimbursement Program for college degree courses</li><li>Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1.</li><li>13 paid holidays, in addition to PTO</li><li>FREE use of Allegan County government's two fitness centers</li></ul>
Responsibilities and Duties:<ul><li>
Processes all emergency and non-emergency public safety and public service calls within Allegan County. Prioritizes calls and department response and dispatches appropriate resource.</li><li>
Monitors all countywide work station alarms.</li><li>
Manages the Law Enforcement Information Network (LEIN) system.</li><li>
Performs Emergency Medical Dispatch (EMD) utilizing EMD protocols established by the Allegan County Medical Control Authority Board.</li><li>
Answers and processes administrative calls for all public safety and government related agencies.</li><li>
Record management logs for: Service Vehicle Rotation, Computer Aided Dispatch (CAD), lost and found, road conditions and closures, livestock, animal records, phone records, medical examiners, on-call for courts, Child Protective Services (CPS), Dive Team, SWAT Team, Marine Patrol, etc.</li><li>
Operates radio consoles, audio recorders, Enhanced 911 (E911) displays, computer aided dispatching (CAD) terminals, Law Enforcement Information Network (LEIN) and National Crime Information Center (NCIC), Emergency Alert System (EAS), keyboard, CAD, CAD mapping, Mobile Computer Terminals (MCT) Outdoor Warning Sirens, Teletype (TTP), Public Safety Alert Monitors (PSAM), Fleet Eyes, Emergency Management Network (EMNET).</li><li>
Performs miscellaneous clerical duties as assigned.</li><li>
Contacts non-public safety related agencies that work with Allegan County Central Dispatch (ACCD) on a routine basis.</li></ul>
Education and Experience:<ul><li>
High School Diploma or equivalent (GED) and up to one year of specialized of technical training beyond high school.</li><li>
Within one year of hire must be Emergency Medical Dispatch (EMD) certified, Law Enforcement Information Network (LEIN) certified and have completed a State basic dispatching course.</li><li>
Keyboard speed and accuracy with a minimum of 40 words per minute.</li><li>
Prefer two years of experience in the public safety related field.</li></ul>
Click here to review entire job description
Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website:
https://www.allegancounty.org/home/showpublisheddocument/2802/6379747400
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911 Telecommunicator

Veyo

<div>
 
 Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE* when you sign up to drive your own vehicle and help transport others to healthcare appointments around Yuma!
 
 
 
 Veyo is a mission-driven company helping individuals get to and from their non-emergency medical appointments. We're actively seeking local drivers to partner with us. As a Veyo driver, you use your own vehicle, set your own schedule, and make a meaningful impact in your community.
 
 
 
 Why Drive with Veyo?
 
 
 
 <ul>
 <li>
 No Hidden Fees: You keep 100% of what you earn.
 </li>
 <li>
 Get Paid Weekly: Direct deposits straight to your account.
 </li>
 <li>
 Use Your Own Car: No expensive vehicle lease required.
 </li>
 <li>
 Flexible Hours: Drive when you want, as much as you want.
 </li>
 <li>
 Daytime Driving: Most trips happen between 6:00 AM and 6:00 PM.
 </li>
 <li>
 Community Impact: Help people get the care they need.
 
 
 </li>
 </ul>
 
 Requirements To Apply
 
 
 
 <ul>
 <li>
 At least 21 years old
 </li>
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 No more than two moving violations or accidents in the past three years
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 Minimum of 3 years of driving history in the US
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 Valid driver&rsquo;s license
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 Able to pass a background check (no felonies in the past seven years)
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 Valid vehicle insurance and registration
 </li>
 <li>
 A 4-door vehicle from 2006 or newer*
 </li>
 <li>
 Own an iPhone or Android smartphone
 
 
 </li>
 </ul>
 
 How It Works
 
 
 
 <ul>
 <li>
 Open the Veyo Driver App and log in
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 <li>
 Accept trip requests as they come in
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 Pick up members at their scheduled locations
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 Drop them off safely at their appointments
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 Repeat and get paid weekly!
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 <li>
 View our current rewards and terms here: https://support.veyo.com/hc/en-us/articles/360022522672-Current-Rewards-for-New-Drivers
 </li>
 </ul>
</div>

Non-Emergency Medical Driver – $10,000 Guarantee + Bonus

Search 10000+ Emergency medical dispatcher jobs near you this June. New roles added regularly across leading industries. Apply today.