emergency medical service manager

Wentworth-Douglass Hospital

<div>Site: Wentworth-Douglass Hospital<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
EMS Operations &amp; Community Liaison Manager (RN or Paramedic)<br>
<br>
Wentworth-Douglass Hospital (Mass General Brigham)<br>
<br>
Position Summary<br>
<br>
Wentworth-Douglass Hospital is seeking an experienced EMS Operations &amp; Community Liaison Manager to serve as the primary connection between the hospital and regional Emergency Medical Services (EMS) agencies.<br>
<br>
This role is responsible for strengthening partnerships with local EMS providers, supporting pre-hospital care integration, improving patient handoff processes, and ensuring readiness of emergency response systems across the community. The Manager will collaborate closely with Emergency Department leadership, clinical teams, and external EMS organizations to ensure high-quality, coordinated patient care across the continuum.<br>
<br>
This position also includes ongoing cross-coverage support at Salem Hospital (approximately 10 hours per week), partnering with teams across both locations to enhance EMS collaboration, emergency preparedness, and system integration efforts.<br>
<br>
This role will leverage clinical expertise from either a Registered Nurse (RN) or EMS professional (Paramedic) to support prehospital integration, patient care<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><h3 class="jobSectionHeader"><b>
EMS Partnership &amp; Community Engagement</b></h3><ul><li>
Serve as the primary <b>hospital liaison to local EMS agencies, fire departments, and paramedic services</b></li><li>
Build and maintain strong relationships with <b>regional EMS leaders and providers</b></li><li>
Represent the hospital in <b>regional EMS councils, committees, and community initiatives</b></li><li>
Coordinate <b>community EMS programs, outreach, and engagement efforts</b></li></ul><h3 class="jobSectionHeader"><b>
Prehospital &amp; Emergency Department Integration</b></h3><ul><li>
Improve <b>EMS-to-ED patient handoff workflows, communication, and throughput</b></li><li>
Collaborate with ED leadership to align <b>prehospital protocols with hospital clinical practices</b></li><li>
Identify opportunities to enhance <b>patient flow, triage processes, and EMS turnaround times</b></li><li>
Support integration of <b>community paramedicine and alternative care pathways</b></li></ul><h3 class="jobSectionHeader"><b>
Emergency Response Readiness &amp; System Coordination</b></h3><ul><li>
Support <b>readiness of emergency response systems</b> through coordination with internal and external stakeholders</li><li>
Collaborate on <b>emergency preparedness planning, drills, and response protocols</b></li><li>
Ensure alignment between hospital capabilities and <b>regional emergency response resources</b></li><li>
Participate in <b>incident command structure (ICS) planning and activation support as needed</b></li></ul><h3 class="jobSectionHeader"><b>
Clinical Collaboration &amp; Education</b></h3><ul><li>
Provide <b>clinical expertise and guidance</b> on EMS protocols and prehospital care practices</li><li>
Assist with <b>education and training initiatives for local EMS agencies and Emergency Department-based paramedics</b>, ensuring alignment with clinical protocols and best practices</li><li>
Support development and delivery of <b>continuing education, skills training, and protocol updates</b></li><li>
Facilitate <b>joint training sessions, case reviews, and simulation exercises</b></li></ul><h3 class="jobSectionHeader"><b>
Quality Improvement &amp; Performance Monitoring</b></h3><ul><li>
Lead <b>EMS-related Quality Assurance/Performance Improvement (QA/QI) initiatives</b></li><li>
Analyze data related to <b>EMS arrivals, patient outcomes, and operational efficiency</b></li><li>
Conduct <b>case reviews, feedback sessions, and performance improvement planning</b></li><li>
Ensure compliance with <b>state EMS regulations and hospital standards</b></li></ul><h3 class="jobSectionHeader"><b>
Leadership &amp; Program Development</b></h3><ul><li>
Support development of <b>strategic EMS initiatives and community programs</b></li><li>
Collaborate across departments to enhance <b>emergency preparedness and response planning</b></li><li>
Act as a subject matter expert for <b>EMS systems, prehospital care, and hospital integration</b></li></ul><h3 class="jobSectionHeader"><b>
Financial &amp; Administrative Responsibilities</b></h3><ul><li>
Assists with the <b>development and management of departmental budgets and financial planning activities</b></li><li>
Supports <b>financial tracking, resource planning, and cost-effective program operations</b></li><li>
Assists with <b>inventory and resource coordination as appropriate</b></li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><h3 class="jobSectionHeader"><b>
Education</b></h3><ul><li>
Associate&rsquo;s Degree in <b>Emergency Medical Services, Nursing, or related field</b> required</li><li>
Bachelor&rsquo;s Degree in <b>Healthcare Management, Public Health, EMS Administration, Nursing, or related field</b> preferred</li></ul><p><b>
Experience in lieu of degree:</b> Not accepted</p><h3 class="jobSectionHeader"><b>
Licensure &amp; Certifications</b></h3><ul><li><b>
Registered Nurse (RN) license (NH or compact)</b> <i>or</i> <b>Nationally Registered Paramedic (NRP)</b> required</li><li><b>
BLS (AHA)</b> required</li><li><b>
ACLS (AHA)</b> preferred</li><li><b>
PALS</b> preferred</li></ul><h3 class="jobSectionHeader"><b>
Experience</b></h3><ul><li><b>
5&ndash;7 years of clinical experience</b> in <b>EMS, Emergency Department, or critical care setting</b> required</li><li>
Experience working with <b>EMS agencies, hospital emergency departments, or community EMS programs</b> strongly preferred</li><li><b>
Leadership, coordination, or program management experience</b> preferred</li></ul><h2 class="jobSectionHeader"><b>
Core Competencies</b></h2><ul><li>
Strong knowledge of <b>prehospital care, EMS systems, and emergency medicine workflows</b></li><li>
Understanding of <b>care delivery across EMS (prehospital) and hospital (ED/RN) environments</b></li><li>
Ability to build relationships across <b>external EMS agencies and internal clinical teams</b></li><li>
Excellent <b>communication, stakeholder engagement, and collaboration skills</b></li><li>
Strong analytical and problem-solving skills focused on <b>patient flow and quality improvement</b></li><li>
Ability to perform effectively in a <b>fast-paced, high-acuity environment</b></li><li>
Strong leadership, organizational, and decision-making abilities</li></ul><h2 class="jobSectionHeader"><b>
Schedule &amp; Work Location</b></h2><ul><li>
Monday&ndash;Friday, day shift</li><li>
Occasional <b>evening/weekend community or EMS-related events</b></li><li>
Includes <b>approximately 10 hours per week of cross-coverage support at Salem Hospital</b></li></ul><h2 class="jobSectionHeader"><b>
Why Join Wentworth-Douglass Hospital?</b></h2><ul><li>
Part of <b>Mass General Brigham</b>, a nationally recognized healthcare system</li><li>
Opportunity to lead and grow <b>community EMS partnerships and system integration efforts</b></li><li>
Collaborative environment with <b>physicians, nurses, EMS leaders, and emergency care teams</b></li><li>
Direct impact on <b>patient outcomes, emergency readiness, and community health</b></li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><b>
Physical Requirements</b><ul><li>
Standing Frequently (34-66%)
</li></ul><ul><li>Walking Frequently (34-66%)
</li></ul><ul><li>Sitting Occasionally (3-33%)
</li></ul><ul><li>Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
</li></ul><ul><li>Carrying Frequently (34-66%) 20lbs - 35lbs
</li></ul><ul><li>Pushing Occasionally (3-33%)
</li></ul><ul><li>Pulling Occasionally (3-33%)
</li></ul><ul><li>Climbing Rarely (Less than 2%)
</li></ul><ul><li>Balancing Frequently (34-66%)
</li></ul><ul><li>Stooping Occasionally (3-33%)
</li></ul><ul><li>Kneeling Occasionally (3-33%)
</li></ul><ul><li>Crouching Occasionally (3-33%)
</li></ul><ul><li>Crawling Rarely (Less than 2%)
</li></ul><ul><li>Reaching Frequently (34-66%)
</li></ul><ul><li>Gross Manipulation (Handling) Frequently (34-66%)
</li></ul><ul><li>Fine Manipulation (Fingering) Frequently (34-66%)
</li></ul><ul><li>Feeling Constantly (67-100%)
</li></ul><ul><li>Foot Use Rarely (Less than 2%)
</li></ul><ul><li>Vision - Far Constantly (67-100%)
</li></ul><ul><li>Vision - Near Constantly (67-100%)
</li></ul><ul><li>Talking Constantly (67-100%)
</li></ul>Hearing Constantly (67-100%)<br>
<ul><li>
</li></ul><p></p><br>
<div><div><div><div><div><div><div><p><b>Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
789 Central Avenue<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$63,856.00 - $92,976.00/Annual<p></p><p><b><br>
Grade</b></p>
7<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Manager, Emergency Medical Services (Paramedic or Registered Nurse))

Schwarzman Animal Medical Center

<div><p>To support operational excellence, staff well-being, regulatory compliance, and patient safety within a high-volume, 24-7 Emergency and Critical Care service, this position will provide complementary leadership coverage alongside the existing LVT Manager of ECC. The addition of a second manager will expand leadership capacity for proactive oversight, improve our responsiveness to staff and clinical needs, and strengthen leadership presence and operational consistency across all shifts.</p>
<p>
Structured overlap between ECC managers, including scheduled collaboration on Wednesdays, will facilitate continuity of projects, coordinated decision-making, and alignment of departmental priorities, and allow management to spend more time on the floor.</p>
<h2 class="jobSectionHeader"><b>
Duties and Responsibilities:</b></h2>
<h4 class="jobSectionHeader"><b>Purpose and Contributions of the Position</b></h4>
<p>
Through this role, the AMC ECC Nursing Services will:</p>
<ul>
<li>Deliver exemplary, coordinated nursing and technical patient care aligned with AMC's mission and core values.
</li><li>Partner with ECC team members and medical staff to continuously improve the quality and safety of patient care within the department and across AMC.
</li><li>Provide exceptional internal and external customer service in all interactions.
</li><li>Support and lead quality assurance and quality improvement initiatives within ECC services.
</li><li>Ensure staffing levels and operational workflows appropriately support patient care demands.</li>
</ul><h4 class="jobSectionHeader"><b>Major strategic responsibilities and challenges</b></h4>
<ul><li>Promote and model the mission, values, and professional standards of the Animal Medical Center.
</li><li>Assist in the development, planning, and implementation of short- and long-term departmental goals, including staff and departmental Key Performance Indicators (KPIs).
</li><li>Serve as a client and patient advocate, ensuring clear communication and efficient operations from the perspective of pets and their families.
</li><li>Collaborate with the LVT Director of ECC, LVT Manager of ECC, and clinical staff to develop, evaluate, and improve policies, protocols, and quality standards for ECC nursing and technical services, ensuring compliance with national standards and state regulatory requirements.
</li><li>Optimize patient flow and throughput across the Emergency Service and Intensive Care Unit.
</li><li>Lead initiatives supporting ICU and Emergency Service nursing care while proactively addressing workload balance, staff wellness, and burnout mitigation.
</li><li>Provide feedback and consultation to the ECC Director regarding nursing service performance, operational challenges, and personnel concerns.
</li><li>Foster strong interdisciplinary collaboration among nursing services, veterinarians, and other departments</li>
<li>Work closely with section heads and medical staff to support clinical excellence and organizational goals.
</li><li>Serve as a visible role model for professionalism, teamwork, and institutional commitment; act as ambassador for ECC within the hospital as an ambassador for the institution within the larger veterinary community.</li>
</ul><h4 class="jobSectionHeader"><b>Major operational responsibilities and challenges</b></h4>
<ul><li>Plan, coordinate, and oversee day-to-day nursing and technical operations within the Intensive Care Unit and Emergency Service.
</li><li>Develop and maintain ECC support staff schedules, utilizing real-time problem-solving to ensure appropriate coverage and operational continuity.
</li><li>Assist with payroll as needed
</li><li>Serve as a working supervisor, providing direct clinical support as an LVT approximately <b>60% of the time</b>, delivering patient care while mentoring and coaching staff in real time.
</li><li>Monitor and support the consistent delivery of high-quality nursing and technical care.
</li><li>Facilitate weekly staff forums to promote open communication, collaborative problem-solving, and continuous improvement.
</li><li>Oversee ordering, maintenance, and inventory management for patient care equipment, medications, instruments, and supplies, ensuring readiness and compliance with sterilization and maintenance standards.
</li><li>Evaluate equipment needs and provide recommendations for capital and supply purchases to support efficiency and patient care improvements.
</li><li>Coordinate nursing and technical care processes from patient admission through discharge to ensure efficient and high-quality care delivery.
</li><li>Lead, mentor, and evaluate ECC staff, ensuring appropriate scheduling, time management, and regulatory compliance.
</li><li>Participate in recruitment, interviewing, and selection of ECC support staff.
</li><li>In collaboration with the LVT Director of ECC, support orientation, training, and continuing education initiatives for ECC nursing staff and regional LVTs and assistants.
</li><li>Address and assist in resolving service, quality, and workplace concerns raised by staff, clients, or through reporting systems such as Navex.
</li><li>Support the development and implementation of departmental policies and procedural protocols to enhance quality and safety.
</li><li>Assist in responsible management of departmental financial resources, including verification of charge capture, appropriate resource utilization, and monitoring of supplies and staffing allocations.
</li><li>Participate in committees and complete additional departmental or institutional projects as assigned.</li>
</ul>
<p><b>Essential Qualifications</b></p>
<ul>
<li>Effectively lead inpatient and outpatient veterinary nursing teams in a progressive specialty hospital environment.
</li><li>Build and maintain strong professional relationships with staff, veterinarians, clients, and referring veterinarians.
</li><li>Communicate clearly and constructively in both written and verbal formats and utilize common elements of Microsoft office suite.
</li><li>Contribute collaboratively within multidisciplinary teams, committees, and workgroups.
</li><li>Lead, organize, prioritize, and monitor staff work assignments.
</li><li>Provide clinical nursing leadership and technical guidance to veterinary support staff.
</li><li>Deliver meaningful and constructive performance feedback.
</li><li>Maintain situational awareness and clinical prioritization in a fast-paced emergency environment, balancing multiple responsibilities while maintaining attention to detail and patient safety.
</li><li>Ability to work independently while contributing effectively within a team environment.
</li><li>Flexibility to support operations in a <b>24/7 clinical service</b> environment.</li>
</ul><h4 class="jobSectionHeader"><b>Education and Experience:</b></h4>
<ul><li>NYS veterinary technician's license
</li><li>Bachelor's Degree and/or VTS preferred.
</li><li>Minimum of 5 years of experience as an LVT in a veterinary specialty environment, with high proficiency in respectful patient handling, monitoring, supportive therapy, treatments, and advanced nursing procedures
</li><li>Minimum of 2 years of experience in a veterinary leadership/supervisory capacity, with exceptional capacity to communicate professionally and effectively with clients, colleagues, and referring veterinarians.
</li><li>Proven ability to lead veterinary clinical and technical staff in a healthcare environment</li>
<li>Bachelor's Degree preferred</li>
</ul>
<p><b>Reports to: </b>Director of Emergency and Critical Care</p>
<h2 class="jobSectionHeader"><b>
Benefits</b></h2>
<ul><li>Competitive salary</li>
<li>Generous sign-on bonus</li>
<li>Four-day work week</li>
<li>Comprehensive benefits including health insurance with medical, dental, and vision benefits</li>
<li>Very generous paid time off, paid continuing education time-off and stipend</li>
<li>403-b retirement plan with employer contribution.</li>
<li>School loan debt forgiveness opportunity as a non-profit hospital</li>
<li>Non-corporate practice with no pressure for percentage pay</li>
<li>Collegial work with colleagues in a non-competitive structure with strong teaching and mentoring opportunities as well as opportunities for research</li>
</ul>
<p><b>4 week repeating schedule:</b></p>
<ul>
<li>Week 1: 1 pm &ndash; 10 pm Wed &ndash; Sat</li>
<li>Week 2: 9 am &ndash; 6 pm Tues - Friday</li>
<li>Week 3: 1 pm &ndash; 10 pm Wed - Sat</li>
<li>Week 4: 9 am &ndash; 6 pm Wed - Sat</li>
</ul><div><p><b>
Excellence in veterinary medicine since 1910. AMC Offers:
</b></p><p><b>A Commitment to Lifelong Learning</b>: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world.</p>
<p><b>
State-of-the-Art Facilities</b>: AMC just completed a major expansion and renovation. This project transformed the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other.</p>
<p><b>
Highlights include</b>: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT</p>
<p><b>
A multidisciplinary team of 140+ veterinarians across 20+ specialties</b>: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases.</p>
<p><b>
A Hospital in the heart of NYC</b>: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.</p></div></div>

LVT Manager of Emergency and Critical Care (ECC)

SearchPlus HR

<div><p>SearchPlus HR is seeking a highly skilled Senior Specialist in Emergency Medicine to join a leading health care facility. This role is suited for an experienced emergency medicine physician who excels in providing superior patient care in critical and fast-paced environments. The successful candidate will play a pivotal role in delivering comprehensive emergency services and leading clinical teams to ensure excellence in patient outcomes.</p><p>
As a Senior Specialist in Emergency Medicine, you will be responsible for diagnosing and treating a wide spectrum of emergency conditions, coordinating with multidisciplinary teams, and driving quality improvement initiatives. You will also mentor junior medical staff and contribute to the advancement of emergency care protocols within the facility.</p>
Key Responsibilities:<ul>
<li>Provide expert clinical care to patients presenting with urgent and emergent conditions</li>
<li>Lead and supervise the emergency department staff to maintain high standards of care</li>
<li>Collaborate with other specialties to ensure coordinated and effective patient management</li>
<li>Participate in the development and implementation of clinical guidelines and protocols</li>
<li>Engage in continuous professional development and promote training within the department</li>
<li>Ensure compliance with regulatory standards and hospital policies</li>
<li>Contribute to research and quality improvement projects in emergency medicine</li>
<li>Maintain accurate and detailed patient records and documentation</li><br>
</ul><br>
<br>
<b>Requirements</b><br>
<ul>
<li>Medical degree (MD or equivalent) with specialization in Emergency Medicine</li>
<li>Board certification or equivalent credentials in Emergency Medicine</li>
<li>Minimum of 5 years experience in emergency medicine, preferably in a leading healthcare institution</li>
<li>Proven leadership and team management skills within a clinical setting</li>
<li>Strong clinical decision-making and problem-solving abilities in high-pressure situations</li>
<li>Excellent communication and interpersonal skills</li>
<li>Familiarity with healthcare regulations and standards</li>
<li>Current certifications in Advanced Cardiac Life Support (ACLS) and Basic Life Support (BLS)</li>
<li>Commitment to patient-centered care and continuous learning</li><br>
</ul><br>
<br>
<b>Benefits</b><p></p><p><br>
Benefits are a Good Monthly Salary + Incentives + Standard family benefits like accommodation, Air ticket, Medical insurance, and Education allowance.</p></div>

Senior Specialist Emergency Medicine - Leading Health Care Facility

Zoll Medical Corporation

<div>Acute Care Technology<p>
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.<br>
<br>
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.<br>
<br>
At ZOLL, you won&rsquo;t just have a job. You'll have a career&mdash;and a purpose.<br>
<br>
Join our team. It&rsquo;s a great time to be a part of ZOLL!<br>
<br>
<b>Job Summary</b></p><p>
Responsible for the achievement of Territory Sales Quota, manage and develop customer base, control expenses while contributing to ZOLL's profitability. Cover assigned territory promoting products to the pre-hospital (EMS) market, including fire departments, military bases, and air medical</p><p></p><p>
Territory to include OR, WA, ID, AK, and MT</p><p><b><br>
Essential Functions</b></p><ul><li>
Achieve sales hardware and disposable sales quotas assigned</li><li>
Responsible for maintaining short range and long-term plans for developing sales in the assigned territory, these plans should include an annual business plan</li><li>
Responsible for uncovering new business opportunities, developing and keeping up to date an adequate pipeline of potential sales to meet territory sales expectations.</li><li>
Responsible for providing the required in-service education to customers.</li><li>
Responsible for ensuring the proper technical scope review has been conducted prior to sale.</li><li>
Responsible for maintaining organized account records, including account profiles and maintaining those in the company CRM, Salesforce .com.</li><li>
Responsible for providing various reports as required by management. These shall include, but are not limited to, weekly expense reports, monthly and quarterly forecasts, and regular up-to-date activity reporting.</li><li>
Responsible for maintaining and tracking demo and evaluation inventory and documenting the use thereof in Salesforce.com. In addition, equipment must be maintained and presented in good working manner. Each Territory Manager is financially responsible for the equipment assigned to them.</li><li>
Spend an average of 3 days per week working in the field</li><li>
Other projects as assigned</li></ul><p><b><br>
Required/Preferred Education and Experience</b></p><ul><li>
College degree preferred</li><li>
5+ years of related sales experience required or</li><li>
ZOLL experience required</li></ul><p><b><br>
Knowledge, Skills and Abilities</b></p><ul><li>
Knowledge of ZOLL and competitive products</li><li>
Strategic and customer oriented selling skills</li><li>
Professional and ethical behavior and character</li><li>
Organizational/Territory Time Management skills</li><li>
Good interpersonal and communication skills</li><li>
Basic technical and clinical knowledge to speak competently about ZOLL products</li><li>
Intermediate computer skills</li></ul><p><b><br>
Physical Demands</b></p><ul><li>
Ability to lift 25 lbs.</li></ul><p><br>
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.</p><p></p><p>
The &quot;at plan&quot; compensation (Base Salary + Variable Incentive Compensation) for this position is:</p>
$200,000.00 which includes a base salary of $65,000.00 and commission in accordance with the company's sales compensation plan.<p></p><p>
Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
</p><p></p><p>Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee&rsquo;s primary work location.</p><p></p><p><b>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.</b></p><p></p><p><b>
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.</b></p></div>

Ventilator Territory Manager, EMS

<div>Acute Care Technology<p>
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.<br>
<br>
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.<br>
<br>
At ZOLL, you won&rsquo;t just have a job. You'll have a career&mdash;and a purpose.<br>
<br>
Join our team. It&rsquo;s a great time to be a part of ZOLL!<br>
<br>
<b>Job Summary</b></p><p>
Responsible for the achievement of Territory Sales Quota, manage and develop customer base, control expenses while contributing to ZOLL's profitability. Cover assigned territory promoting products to the pre-hospital (EMS) market, including fire departments, ambulance services and air medical</p><p></p><p>
Territory to include IN, IL, MN, WI and ND</p><p><b><br>
Essential Functions</b></p><ul><li>
Achieve sales hardware and disposable sales quotas assigned</li><li>
Responsible for maintaining short range and long-term plans for developing sales in the assigned territory, these plans should include an annual business plan</li><li>
Responsible for uncovering new business opportunities, developing and keeping up to date an adequate pipeline of potential sales to meet territory sales expectations.</li><li>
Responsible for providing the required in-service education to customers.</li><li>
Responsible for ensuring the proper technical scope review has been conducted prior to sale.</li><li>
Responsible for maintaining organized account records, including account profiles and maintaining those in the company CRM, Salesforce .com.</li><li>
Responsible for providing various reports as required by management. These shall include, but are not limited to, weekly expense reports, monthly and quarterly forecasts, and regular up-to-date activity reporting.</li><li>
Responsible for maintaining and tracking demo and evaluation inventory and documenting the use thereof in Salesforce.com. In addition, equipment must be maintained and presented in good working manner. Each Territory Manager is financially responsible for the equipment assigned to them.</li><li>
Spend an average of 3 days per week working in the field</li><li>
Other projects as assigned</li></ul><p><b><br>
Required/Preferred Education and Experience</b></p><ul><li>
College degree preferred</li><li>
5+ years of related sales experience required or</li><li>
ZOLL experience required</li></ul><p><b><br>
Knowledge, Skills and Abilities</b></p><ul><li>
Knowledge of ZOLL and competitive products</li><li>
Strategic and customer oriented selling skills</li><li>
Professional and ethical behavior and character</li><li>
Organizational/Territory Time Management skills</li><li>
Good interpersonal and communication skills</li><li>
Basic technical and clinical knowledge to speak competently about ZOLL products</li><li>
Intermediate computer skills</li></ul><p><b><br>
Physical Demands</b></p><ul><li>
Ability to lift 25 lbs.</li></ul><p><br>
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.</p><p></p><p>
ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/D/V.</p><p>
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990</p><p>
#LI-REMOTE</p><p>
#LI-RF1</p><p></p><p>
The &quot;at plan&quot; compensation (Base Salary + Variable Incentive Compensation) for this position is:</p>
$200,000.00 which includes a base salary of $65,000.00 and commission in accordance with the company's sales compensation plan.<p></p><p>
Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
</p><p></p><p>Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee&rsquo;s primary work location.</p><p></p><p><b>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.</b></p><p></p><p><b>
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.</b></p></div>

iXP Corporation

<div><div><div><b>Position Overview</b></div>
<div></div><div>This position is responsible for receiving emergency and non-emergency calls for service over the telephone and by other means, employing appropriate call screening protocols, and responding to those calls by dispatching the appropriate public safety resources. This position is responsible for interaction with other public safety dispatch centers in the answering and transferring of calls and incident information, and for maintaining communications with field personnel in law enforcement, fire and EMS agencies. This position is required to respond appropriately to requests for services and information from field personnel. The Telecommunicator will report directly to the Center Manager.</div><br>
<div></div>
<div></div><div><b>Essential Functions &amp; Responsibilities</b></div>
<div>Processes incoming and outgoing emergency and non-emergency telephone calls, ensuring agency policy, procedures and goals are met.</div>
<div></div><div>Dispatches and communicates with law enforcement, fire and EMS units, ensuring agency policy, procedures and goals are met.</div>
<div></div><div>Provides Manager with input regarding policies and procedures pertaining to the operation of the communications center.</div>
<div></div><div>Coordinates with Manager to implement changes in Center procedures.</div>
<div></div><div>Speaks English clearly and verbally communicates effectively.</div>
<div></div><div>Works effectively and calmly in a high stress environment.</div>
<div></div><div>Maintains familiarity with the general geography of the communities served.</div>
<div></div><div>Meets all training requirements of the Center.</div>
<div></div><div>Participates in available professional development for center staff.</div>
<div></div><div>Communicates in a positive manner with Manager and other center staff.</div>
<div></div><div>Reports commendable performance or deficiencies or liability issues to Manager in a timely manner.</div><br>
<div></div>
<div></div><div><b>Required knowledge/skills</b></div>
<div></div><div>Knowledge of accepted call handling practices for public safety call takers with an emphasis on professionalism and high level of customer service.</div>
</div>
<div><div>Familiarity with principles and practices of radio communications as well as the proper policies and procedures used in public safety dispatching with an emphasis on professionalism and high level of customer service.</div>
<div></div><div>Knowledge of all aspects of operations of a public safety communications center.</div>
<div></div><div>Communication facilities, equipment and management practices as they pertain to the operation of a public safety communications center.</div>
<div></div><div>Technology systems utilized by a public safety communications center.</div>
<div></div><div>Operational needs of public safety responders for law enforcement, fire and EMS.</div>
<div></div><div>Agency&rsquo;s geographical service areas and relationship/location of public safety responders.</div>
<div></div><div>Practical working knowledge in public safety communications.</div><br>
<div></div>
<div></div><div><b>Requirements</b></div>
<div></div><div>Successfully complete a myriad of training initiatives and certifications for call receiving and dispatching.</div>
<div></div><div>Learn to operate a variety of technology including contemporary computer, radio and telephone systems.</div>
<div></div><div>Work independently with minimal supervision.</div>
<div></div><div>Work in an environment where multiple activities are routinely underway that influence the performance of the duties assigned.</div>
<div></div><div>Coordinate multiple priorities and competing demands on time and multi-tasking.</div>
<div></div><div>Simultaneously process information from multiple sources (verbal, text, and video) and keep information clear.</div>
<div></div><div>Quickly and accurately recall information, specifically names, numbers and details.</div>
<div></div><div>Make appropriate decisions based on minimal information.</div>
<div></div><div>Deal with sensitive information in a discreet and professional manner.</div>
<div></div><div>Follow prescribed rules, regulations and procedures.</div>
<div></div><div>Recall details and record information/numbers quickly and correctly.</div>
<div></div><div>Communicate effectively and professionally, both orally and in writing.</div>
<div></div><div>Work collaboratively and cooperatively with co-workers and personnel from customer agencies.</div>
<div></div><div>Be able to work in a shift-work environment with variable hours of work and schedule over the course of typical work year.</div>
<div></div><div>Present ideas and recommendations in a clear and concise manner.</div>
<div></div><div>Be reliable, and highly dependable in reporting for work on time and as scheduled, on a consistent basis.</div>
<div></div><div>Be available for overtime as needed.</div><br>
<div></div>
<div></div><div><b>Qualifications and Skills</b></div>
<div></div><div>High School Diploma (or equivalent)</div>
<div></div><div>Two (2) years of proven paid experience in public safety communications (preferred)</div>
<div></div><div>Three (3) years general work experience.</div>
<div></div><div>Bi-lingual preferred.</div>
<div></div><div>Any military or armed forces experience must be in commanding control or communications.</div><br>
<div></div>
<div></div><div><b>Must complete/have completed:</b></div>
<div></div><div>Criminal Justice Information System (CJIS) Terminal Operator Certification</div>
<div></div><div>Emergency Medical Dispatch (EMD) Certification through the National Academies of Emergency Dispatch (NAED)</div>
<div></div><div>Emergency Fire Dispatch (EFD) Certification through the National Academies of Emergency Dispatch (NAED)</div>
<div></div><div>Emergency Telecommunicator Certification (ETC) through the National Academies of Emergency Dispatch (NAED)</div>
<div></div><div>General police, fire and EMS operations training</div>
<div></div><div>Cardio Pulmonary Resuscitation (CPR)</div><br>
<div></div>
<div></div><div><b>Work Environment</b></div>
<div></div><div>Shift work environment where hours of work will be driven by the call volume demands of the agency rather than convenience of the staff.</div>
<div></div><div>Call back and overtime required</div>
<div></div><div>24/7 operations with work scheduled on days others consider holidays.</div>
<div></div><div>Work performed at a stationary work station.</div>
<div></div><div>Occasionally will need to handle hostile or abusive callers in a professional manner.</div>
<div></div><div>Must be able to perform under pressure and in a stressful environment</div><br>
<div></div>
<div></div><div><b>Physical Demands</b></div>
<div></div><div>Dexterity of hands and fingers to operate personal computers.</div>
<div></div><div>Sitting for extended periods of time working at computer keyboards, monitoring a variety of public safety communications systems, completing documentation required of operations.</div>
<div></div><div>Vision, specifically to include up close, distance, color and peripheral; depth perception and ability to adjust focus.</div>
<div></div><div>Hearing and speaking to exchange information with emergency callers and public safety personnel.</div></div></div><div></div>

911 Dispatcher

NeurOptics

<p></p><div><div><div><div><p><b>Territory:</b><b> Midwest (Chicago) &ndash; Illinois and Western Michigan</b><b> / </b><b>Must currently reside in territory geography</b></p>
</div></div><p></p><div><div><p><b>About NeurOptics</b></p>
<p><b>
NeurOptics Inc.</b> is the leader in the science of pupillometry. Driven by a passion to help clinicians improve patient outcomes, NeurOptics develops and markets innovative technologies facilitating improved medical decision-making and enabling clinical research in critical care medicine, neurology, neurosurgery, emergency medicine, and research. Headquartered in Irvine, California, NeurOptics, Inc. is represented in over 40 countries worldwide.</p><br>
<p></p>
<p>
At <b>NeurOptics</b>, we are passionate patient advocates. For us, helping clinicians provide improved neurological patient outcomes is our life&rsquo;s work.</p>
</div></div><p></p><div><div><p><b>Candidate Description</b><b><br>
</b></p>
<p>The <b>Associate Territory Manager (ATM)/Associate Clinical Territory Manager (ACTM)</b> is responsible for achieving their territory sales quota, providing representation, service, onsite staff education and account management across their assigned territory.</p><br>
<p></p>
<p>
In this high-profile role, the <b>ATM/ACTM</b> will be a proactive member of a dynamic sales and marketing team introducing a new and advanced technology and standard of care in critical care neurological patient management. The ideal candidate will be a high-impact, self-motivated and results- oriented individual who is highly skilled in providing staff education focusing on the proper operation of the pupillometer, as well as clinical concepts and best practice guidelines in pupillometry. In this full-time position, the ATM/ACTM will be responsible for specific account assignments to provide regular ongoing account management, product training and clinician education program assignments in both new and existing accounts as determined by the Area Sales Manager and/or Zone Sales Director in targeted Level 1 and Level 2 trauma centers and stroke centers across their assigned territory.</p><br>
<p></p>
<p><b>
Responsibilities</b></p>
<p><b>
Sales Quota Achievement</b></p>
<ul>
<li><div><ul><li><div><ul><li>Independently execute and drive the entire sales process cycle to include lead follow-up, account qualification, onsite account department/key decision maker mapping while physically in facilities, customer relationship development across all key decisionmakers in all intensive care units (ICU) and emergency departments (ED) in a hospital, the product value assessment committee process, account installation and adaptation, and follow-up.</li>
<li>Drives Pupillometry clinical adoption across all customers in assigned Level 1 and Level 2 trauma centers and stroke centers across critical care, step-down, specialty units and the emergency department, across the specialties of critical care nursing, critical care medicine, neurology, neurosurgery, and emergency medicine.</li>
<li>Responsible for driving Pupillometry adoption and protocol establishment across the Stroke and Trauma Care Continuum in existing and new accounts, both across the hospital and in the Emergency Department.</li>
</ul>
</div></li></ul></div></li></ul></div></div><p></p><div><div><p><b>Existing Account Expansion and Management</b></p>
<p>
Drives business expansion in existing account targets, increasing sales of the NPi Product Line and achieving territory sales expansion quotas. Is able to develop strong working relationships with product champions and develop more within each account.</p>
<ul>
<li><div><ul><li><div><ul><li>Plans and executes strategy for product expansion in current accounts in collaboration with sales management.</li>
<li>Meets with to train ICU and ED physicians, residents, nursing staff, and midlevel provider staff in the medical specialty areas of critical care unit nursing, neurocritical care, neurosurgery, stroke neurology, trauma, and emergency medicine across all EDs, ICUs and step-down ICU units.</li>
<li>Organizes and conducts supplementary ongoing training of product and clinical indications in current accounts, in collaboration with sales management.</li>
<li>Reinforces and supports integration of unit and hospital protocols, establishing pupillometry as the standard of care in existing accounts.</li>
</ul>
</div></li></ul></div></li></ul></div></div><p></p><div><div><p><b>New Account Management</b></p>
<p>
Plans, organizes, and conducts comprehensive product training and in-service programs for clinical staff facilitating technology integration in Level 1 and Level 2 trauma center and stroke center new account targets. Leads the development of new account installation plans in collaboration with their Area Sales Manager.</p>
<ul>
<li><div><ul><li><div><ul><li>Meets with to train ICU and ED physicians, residents, nursing staff, and midlevel provider staff in the medical specialty areas of critical care unit nursing, neurocritical care, neurosurgery, stroke neurology, trauma, and emergency medicine across all EDs, ICUs and step-down ICU units.</li>
<li>Meets personally with clinical staff to support integration of unit and hospital protocols, establishing pupillometry as the standard of care in existing and new accounts.</li>
<li>Meets personally with and works hands on with account biomedical and unit management staff to seamlessly integrate the NPi Product Line into the hospital Electronic Medical Record (EMR) system.</li>
</ul>
</div></li></ul></div></li></ul></div></div><p></p><div><div><p><b>Sales and Marketing Team Member</b></p>
<ul>
<li><div><ul><li><div><ul><li>Develops new account and existing account expansion targets, timelines, and conversion plans.</li>
<li>Develops monthly and quarterly account specific sales forecasts for disposables.</li>
<li>Provides sales and marketing support at territory, regional and national industry meetings promoting the NeurOptics Critical Care products.</li>
<li>Plans, organizes, and conducts comprehensive product training and clinical education programs for nursing and physician staff, facilitating technology integration in new and existing accounts.</li>
<li>Requires overnight travel with many early morning and evening staff education responsibilities, customer meetings and team huddles across all areas of the hospitals.</li>
<li>Responsible for driving Pupillometry adoption and protocol establishment across the Stroke and Trauma Care Continuum in existing and new accounts, both across the hospital and in the Emergency Department.</li>
<li>Provides ongoing product training and clinical staff, both day and night shift, in Pupillometry and its application in the medical specialty areas of critical care unit nursing, neurocritical care, neurosurgery, stroke neurology, trauma and emergency medicine.</li>
<li>Reinforces and supports the integration of unit and hospital protocols, establishing the adoption of Neurological Pupil index (NPi) adoption and use of Pupillometry as best practice in new and existing accounts.</li>
<li>Organizes and conducts supplementary ongoing training of product and clinical indications in existing accounts, in collaboration with Sales Management.</li>
<li>Collaborates with their management to develop territory-specific sales targeting and account strategy plans for: a) new accounts; b) expansion of business in existing accounts.</li>
<li>Participates in local, regional and national medical tradeshows, representing NeurOptics products.</li>
<li>Supports ongoing training for new field personnel as needed.</li>
<li>Supports the advancement of Pupillometry in strategic accounts across the Region and national level on an as needed basis.</li>
</ul>
</div></li></ul></div></li></ul></div></div><p></p><div><div><p><b>Travel Requirements</b></p>
<ul>
<li><div><ul><li><div><ul><li>The full time ATM/ACTM will be assigned account management responsibilities across a geographic area that will require regular overnight travel, to include air travel.</li>
<li>Territory weekly travel will vary based on customer priorities, staff education needs, and territory and region need. Under normal territory conditions, travel is estimated at 70-80% with 6-12 overnights per month, depending on territory needs, account coverage assignments and customer priorities.</li>
</ul>
</div></li></ul></div></li></ul></div></div><p></p><div><div><p><b>Education, Experience and Qualifications</b></p>
<ul>
<li><div><ul><li><div><ul><li>A bachelor&rsquo;s degree is required.<br>
</li><li>2 years work history in related health care field, or sales experience.<br>
</li><li>Medical device, or capital sales equipment experience 1-to-3 years preferred<br>
</li><li>One to 2 years of in-hospital critical care nursing experience is preferred.<br>
</li><li>A successful track record and history achieving goal-oriented objectives in academic, extracurricular and professional work experience.<br>
</li><li>Superior written and verbal communication skills are required<br>
</li><li>Demonstrate an exceptional ability to lead group presentations<br>
</li><li>Excellent organizational and time management skills<br>
</li><li>A self-starter who is highly motivated to excel<br>
</li><li>Team player, willing to collaborate with colleagues to provide excellence in sales and service to our customers<br>
</li><li>Must be able to provide proper health care records to secure health facility vendor credentials<br>
</li><li>Must have a valid driver&rsquo;s license and authorization to work in the United States</li>
</ul>
</div></li></ul></div></li></ul></div></div><p></p><div><div><p><b>Compensation and Benefits</b></p>
<p>
A first-year compensation opportunity for the ATM/ACTM-Full Time position includes a combined salary and monthly commissions, as well as a monthly technology and car allowance. NeurOptics is very proud to offer its employees a competitive employee benefits package which includes an employer-matching 401K Program, 100% employer-paid health insurance per Company health program, and paid vacation and holidays.</p>
</div></div><p></p><div><div><p><b>Company Benefits Overview</b></p>
<p>
The full time ATM/ACTM will be eligible for participation in the Company Employee Benefits Program<br>
to include:</p>
<ul>
<li><div><ul><li><div><ul><li>100% Employee Healthcare coverage</li>
<li>NeurOptics Employee Healthcare Plan</li>
<li>Company Paid Life Insurance</li>
<li>Technology Allowance</li>
<li>Car Allowance</li>
<li>Paid time off to include vacation, holidays, and sick time</li>
<li>401K Program- Employer Matching</li>
</ul>
</div></li></ul></div></li></ul></div></div><p></p><div><div><p><b>Training and Continued Professional Development</b></p>
<p>
A core value of NeurOptics is training and ongoing professional development. We invest in professional education to ensure all our field personnel are highly trained professionals who are completely prepared to meaningfully represent our products and services to our customers across the spectrum of clinical areas and medical specialties where the neurological patient is treated. Ongoing professional development will continue throughout the career of all NeurOptics&rsquo; field personnel.</p>
</div></div><p></p><div><div><p><b>Physical Requirements and Work Environment</b><b><br>
</b></p>
<p>The ATM/ACTM-Full Time position is home-based with significant travel calling on hospitals and emergency departments across their territory to conduct training and inservice programs, and ensure our equipment is in good working order. Daily territory travel is a fundamental job component, so the ability to operate a motor vehicle and maintain a valid driver&rsquo;s license is required.</p><br>
<p></p>
<p>
The ATM/ACTM- Full Time position requires frequent driving, sitting, standing, and walking. This position requires standing for extended periods when facilitating customer meetings or walking in hospitals and clinics. Daily use of a computer and other computing and digital devices is required. The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods.</p>
</div></div><p></p><div><div><p>To apply, please submit a resume and cover letter to: <b>Careers@NeurOptics.com</b></p></div></div></div></div>

Associate Territory Manager

Search 10000+ Emergency medical service manager jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 emergency medical service manager jobs Near Me

Manager, Emergency Medical Services (Paramedic or Registered Nurse))

LVT Manager of Emergency and Critical Care (ECC)

Senior Specialist Emergency Medicine - Leading Health Care Facility

Ventilator Territory Manager, EMS

Ventilator Territory Manager, EMS

911 Dispatcher

Associate Territory Manager