emergency response coordinator

Wayne County E911

<p><b>Overview</b><br/>Join our dedicated emergency response team as a 911 Dispatcher, where your quick thinking and exceptional communication skills will be the backbone of community safety. In this vital role, you will coordinate emergency responses by accurately assessing situations, dispatching appropriate services, and providing critical support to callers in distress. Your energetic approach and attention to detail will ensure swift, effective action during urgent moments, making a real difference in people's lives every day.</p><p><b>Duties</b></p><ul><li>Receive and prioritize incoming emergency calls using multi-line phone systems with professionalism and empathy.</li><li>Gather essential information from callers through clear communication, including location details, nature of the emergency, and any immediate hazards.</li><li>Utilize GIS (Geographic Information Systems) and GPS technology to pinpoint incident locations precisely for rapid response.</li><li>Dispatch law enforcement, fire services, medical personnel, and other emergency responders efficiently based on assessed needs.</li><li>Maintain accurate data entry and transcription of call details into dispatch systems while managing multiple tasks simultaneously.</li><li>Provide phone triage support by offering first aid instructions or medical advice until responders arrive.</li><li>Manage conflict situations with calm negotiation skills while maintaining security protocols and ensuring caller cooperation.</li></ul><p><b>Skills</b></p><ul><li>Proven EMT (Emergency Medical Technician) experience or familiarity with medical terminology enhances response quality.</li><li>Strong analysis skills to evaluate situations quickly and determine appropriate actions under pressure.</li><li>Excellent communication skills paired with phone etiquette that reassures distressed callers and gathers vital information effectively.</li><li>Proficiency in typing, data entry, and transcription to document incidents accurately and efficiently.</li><li>Knowledge of law enforcement procedures, security protocols, and conflict management techniques to handle sensitive or volatile situations.</li><li>Experience with GIS, GPS, and multi-line phone systems to optimize dispatch accuracy and response times.</li><li>Ability to remain calm under stress while managing multiple calls and prioritizing urgent incidents. Embark on a rewarding career where your proactive attitude fuels community safety! We are committed to providing a supportive environment that values your skills in dispatching, crisis management, and communication&mdash;empowering you to make a meaningful impact every shift.</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: From $17.26 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Dependent health insurance coverage</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

911 Dispatcher

CORE Community Organized Relief Effort

<div><div><div>CORE is seeking a Global Response Manager &ndash; Emergency Response Team to support the design, implementation, and management of humanitarian and emergency response programs globally. This role deploys within 48 hours to disasters and humanitarian crises to establish and lead response programs, manage field teams, and coordinate with local partners, governments, and humanitarian coordination systems</div><br>
<div></div>
</div>
<div><div>In addition to emergency response leadership, this role will support the management of humanitarian programs across CORE&rsquo;s portfolio and contribute to strengthening the organization&rsquo;s operational readiness and response capacity.</div></div><div><br>
<div>
</div></div><div><div>The Global Response Manager will also play a key role in capacity building and preparedness efforts within CORE&rsquo;s existing markets and offices in the United States and internationally, helping strengthen locally led response capabilities, operational systems, and program readiness for future crises.</div><br>
<div></div>
</div>
<div><div>The ideal candidate is an experienced humanitarian practitioner with strong field leadership experience, familiarity with international humanitarian coordination systems, and the ability to manage programs and teams in complex environments.</div><br>
<div></div>
</div>
<div><div><i>Practical field experience in operational response activities&mdash;such as debris removal, emergency shelter repair, construction, </i><i>logistics</i><i> support, or other hands-on humanitarian response operations&mdash;is highly desirable.</i></div>
</div><div><div><div>
<p><b>Scope and Travel:</b></p></div><p></p><div><ul><li><br>
 <b>Must be available for global deployment on short notice (often within 48 hours) for response assignments ranging from 2&ndash;10 weeks in domestic and international locations, including complex and low-resource environments.</b></li></ul>
<ul><li> Will directly supervise field teams and coordinate with emergency response stakeholders.</li></ul>
<ul><li> Expected to lead training and simulations in both remote and in-person settings.</li></ul>
<ul><li> Position requires <b>frequent travel, driving and the ability to work in challenging field environments</b>.</li></ul>
<ul><li> <b>Must be based in the U.S</b></li></ul>
<ul><li> <b>Applicants must be U.S. citizens with current and valid passport</b></li></ul></div></div><p></p><div><div><p><b><br>
Qualifications:</b></p></div><p></p><div><ul><li><br>
 Bachelor&rsquo;s degree in humanitarian studies, emergency management, international development, public administration, or a related field <b>preferred but not required.</b></li></ul>
<ul><li> Candidates with extensive relevant field experience in humanitarian response, disaster operations, or program management in lieu of formal education are strongly encouraged to apply.</li></ul>
<ul><li>
Equivalent combinations of education, professional experience, field deployments, or technical training will be considered.</li><li>
Valid Passport &amp; Driver&rsquo;s License with no significant infractions in the last five years.</li></ul></div></div><div><div><p><b><br>
Experience:</b></p></div><p></p><div><ul><li><br>
 Minimum 4 years of experience in humanitarian response, disaster operations, or international program management.</li></ul>
<ul><li> Experience deploying to field operations in humanitarian or disaster response settings.</li></ul>
<ul><li> Experience managing programs, operations, or field teams in complex environments.</li></ul>
<ul><li> Experience working with NGOs, international organizations, or humanitarian coordination systems.</li></ul>
<ul><li> Experience using operational data systems (e.g., Survey123, ArcGIS/Esri, Microsoft 365) and/or supporting <b>Cash and Voucher Assistance (CVA) programming</b> through financial service provider (FSP) platforms (e.g., RedRose, Tremendous) is highly desirable.</li></ul>
<ul><li> Practical field experience in one or more of the following areas is highly desirable:</li></ul>
<div>
o Debris removal or disaster cleanup operations</div>
<div>
o Shelter repair or reconstruction</div>
<div>
o Emergency home repair</div>
<div>
o Cash and Voucher Assistance (CVA) programming</div>
<div>
o Humanitarian logistics or operational response support</div></div></div></div><p></p><div><div><br>
<p><b>
Main Responsibilities:</b></p>
<p><i>
(List key tasks)</i></p></div><div><p><br>
Emergency &amp; Humanitarian Operations</p>
<ul><li> Available for global deployment on short notice (within 48 hours), including to complex emergency environments, to establish and oversee humanitarian response operations.</li></ul>
<ul><li> Lead field teams and ensure safe, effective, and accountable program implementation.</li></ul>
<ul><li> Conduct rapid needs assessments and support the development of response strategies and operational plans.</li></ul>
<ul><li> Coordinate with local governments, NGOs, community-based organizations, and humanitarian coordination mechanisms to ensure integrated response efforts.</li></ul>
<ul><li> Support the design and implementation of humanitarian programs including debris removal, emergency shelter repair, cash and voucher assistance (CVA), community recovery initiatives, and other emergency support programs.</li></ul>
<ul><li> Manage operational aspects of field programs including staffing, logistics, procurement, and implementation oversight.</li></ul><br>
<p></p>
<p>
Program Management</p>
<ul><li> Support the planning, implementation, and oversight of humanitarian programs across CORE&rsquo;s response portfolio.</li></ul>
<ul><li> Assist in the development of program strategies, operational plans, and budgets for new and ongoing response programs.</li></ul>
<ul><li> Ensure program implementation aligns with donor requirements, CORE policies, and humanitarian standards.</li></ul>
<ul><li> Monitor program progress, track outputs, and contribute to reporting on program performance and impact.</li></ul>
<ul><li> Document lessons learned and support continuous improvement of CORE&rsquo;s humanitarian programming.</li></ul>
<ul><li> Utilize CORE systems and platforms (e.g., Survey123, ArcGIS/Esri products, Microsoft 365) to support data collection, program tracking, analysis, and reporting.</li></ul>
<ul><li> Support the implementation of Cash and Voucher Assistance (CVA) programs using financial service provider (FSP) platforms (e.g., RedRose, Tremendous), including beneficiary registration, distribution tracking, and reconciliation processes.</li></ul><br>
<p></p>
<p>
Training, Capacity Building &amp; Market Readiness</p>
<ul><li> Develop and facilitate training sessions for emergency response personnel, team leads, and field staff.</li></ul>
<ul><li> Support the development and refinement of CORE&rsquo;s emergency response playbooks, operational frameworks, and standard operating procedures (SOPs).</li></ul>
<ul><li> Provide operational mentorship and technical support to CORE staff and partners in domestic and international programs.</li></ul>
<ul><li> Strengthen locally led response capacity within CORE&rsquo;s existing program locations through training, mentorship, and operational guidance.</li></ul>
<ul><li> Support the development of CORE&rsquo;s emergency response roster and leadership pipeline.</li></ul><br>
<p></p>
<p>
Preparedness &amp; Organizational Readiness</p>
<ul><li> Monitor emerging humanitarian crises and disaster events using internal and external data sources to support early response planning and decision-making.</li></ul>
<ul><li> Support organizational preparedness planning and operational readiness initiatives across CORE departments.</li></ul>
<ul><li> Design and support simulation exercises and readiness drills to test response systems and coordination.</li></ul>
<ul><li> Identify operational gaps and recommend improvements to response systems, tools, and workflows.</li></ul>
<ul><li> Monitor emerging humanitarian crises, disasters, and global risk trends to inform early response planning.</li></ul>
<ul><li> Support contingency planning and preparedness coordination across CORE&rsquo;s domestic and international program locations.</li></ul><br>
<p></p>
<p>
Coordination &amp; Partnerships</p>
<ul><li> Represent CORE in coordination meetings with humanitarian partners, government agencies, and NGOs.</li></ul>
<ul><li> Support engagement with local partners, community leaders, and operational stakeholders in response settings.</li></ul>
<ul><li> Coordinate across CORE departments including logistics, programs, finance, and People &amp; Culture to ensure effective program implementation.</li></ul>
<ul><li>Contribute to building partnerships that strengthen CORE&rsquo;s humanitarian response capacity.</li></ul><br>
<p></p>
<p>
Budget &amp; Resource Management</p>
<ul><li> Assist with monitoring program budgets and operational expenses.</li></ul>
<ul><li> Coordinate with logistics and procurement teams to secure resources required for program implementation.</li></ul>
<ul><li> Support the identification of funding opportunities and contribute to proposal development when needed.</li></ul><br>
<div></div>
<p><b>
Deliverables for this Role Include:</b></p>
<ul><li> Successful deployment and leadership of emergency and humanitarian response operations.</li></ul>
<ul><li> Effective implementation and management of humanitarian programs in domestic and international contexts.</li></ul>
<ul><li> Development of training materials, operational documentation, and response frameworks that strengthen CORE&rsquo;s emergency operations capacity.</li></ul>
<ul><li> After-action reports and program documentation capturing lessons learned and operational improvements.</li></ul>
<ul><li> Strengthened preparedness and operational readiness across CORE&rsquo;s programs and offices.</li></ul></div></div></div><p></p>

Global Response Manager - Emergency Response Team

OQ Chemicals

<div><div><div><div><div><div><b>Job title</b></div></div><div><br>
<div>
Snr / Specialist Emergency &amp; Crises Management</div></div><div><br>
<div><b>
Grade</b></div></div></div><div></div><div><br>
<div>
<div><b>Stream</b></div></div><div><br>
<div>
Operated Assts</div></div><div><br>
<div><b>
Function</b></div></div><div><br>
<div>
HSSE - HSE Support &ndash; Emergency &amp; Crises Management</div></div></div><div><br>
<div>
<div><b>Location</b></div></div><div><br>
<div>
HO - Oman</div></div><div><br>
<div><b>
Budget control</b></div></div><div><br>
<div>
*OPEX and/or CAPEX and/or Revenue amount as relevant*</div></div></div><div><br>
<div>
<div><b>Reporting to</b></div></div><div><br>
<div>
Manager- Emergency and Crisis Management<br>
</div></div><div><div><b>Direct reports</b></div></div><div><br>
<ul><li></li></ul></div></div><div><br>
<div>
<div><b>Job</b> <b>purpose</b>
</div><div>To support the development, implementation, and continuous improvement of the organization&rsquo;s Emergency and Crisis Management framework in alignment with the QHSSE vision and regulatory requirements. The role strengthens emergency preparedness and response capability across all assets through effective planning, risk assessment, coordination of drills and exercises, and integration of emergency response requirements into operational activities. The position provides technical expertise in emergency response planning, incident and crisis coordination, business continuity, and command and control structures, while engaging with internal stakeholders, authorities, and response partners to ensure organizational readiness and resilience.</div><br>
<div></div>
<div>
The position will act in accordance with the OQEP&rsquo;s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani&rsquo;s government &amp; other legal justifications, and best international practices in consonance with national objectives.</div></div></div><div><br>
<div>
<div><b>Main tasks and responsibilities</b></div><br>
<div><b>
</b></div><div><b>Emergency Preparedness &amp; Planning</b></div>
<ul>
<li>Support the development, maintainance, and the updating Emergency &amp; Crisis Management plans, procedures, and other supporting documents (e.g., MERP, escalation criteria, ICS roles).</li>
<li>Identify and assess credible and worst case emergency and crisis scenarios at the asset level.</li>
</ul>
<div><b>Emergency Response</b></div>
<ul>
<li>Serve as a key operational member supporting all levels of emergency management.</li>
<li>Support activation and setup of ICP/EOC/UCC facilities during emergency escalation.</li>
<li>Support day-to-day operations in fire, emergency and crisis management to ensure continuity of work.</li>
</ul>
<div><b>Crisis Management Support</b></div>
<ul>
<li>Provide operational and technical support to the Emergency Management Team (EMT) during Level 2 emergencies and facilitate escalation to Level 3 if required.</li>
<li>Support senior leadership (CMT/ELT) with analysis, communication flow, decision making data, and situational updates.</li>
</ul>
<div><b>Operational Readiness Assurance</b></div>
<ul>
<li>Ensure all emergency response resources (equipment, systems, teams) are tracked, maintained, tested, and ready for deployment.</li>
<li>Conduct site readiness checks and follow ups on gaps identified in emergency infrastructure, equipment, and response systems.</li>
<li>Responsible for Emergency Operations Centers (EOC) / Incident Command Posts (ICPs) inventory, maintenance and readiness.</li>
<li>Evaluate information to determine compliance with standards (NFPA and associated Standards) by using relevant information and individual judgment and interpretation to determine whether events or processes comply with laws, regulations, or standards.</li>
</ul>
<div><b>Training, Exercises &amp; Competence Development</b></div>
<ul>
<li>Organize and participate in emergency drills, simulations, and multi-agency exercises.</li>
<li>Ensure ICS competency and role clarity through training and workshops..</li>
<li>Review and recommend external strategic crisis management training programs.</li>
<li>Evaluate the training needs of Contractor fire fighters, IRT, IMT, EMT and CMT teams to ensure alignment with required skills demanded of all OQEP emergency response personnel and deliver training and assessments according to the approved MoC Framework.</li>
</ul>
<div><b>Emergency Communication &amp; Reporting</b></div>
<ul>
<li>Ensure timely notification of incidents, emergencies, and crises to all required internal and external entities, including the Corporate Crisis Management Team.</li>
<li>Support structured communication flow during emergencies, including status updates, situation reports, and coordination with medical, security, and regulatory stakeholders.</li>
</ul>
<div><b>Digital Emergency Management</b></div>
<ul>
<li>Support deployment, configuration, and enhancement of ISNAD, including incident logging, emergency notification, chronological logs, and situational awareness dashboards.</li>
<li>Ensure users across IMT/EMT/CMT understand digital response tools and workflows.</li></ul><br>
<div></div>
<div><b>
Governance, Compliance &amp; Documentation</b></div>
<ul>
<li>Support the development, maintenance, and the updating Emergency &amp; Crisis Management plans, procedures, and other supporting documents (e.g., MERP, escalation criteria, ICS roles) in alignment with HSSE frameworks and regulatory requirements.</li>
<li>Maintain compliance with OQEP's Crisis &amp; Emergency Management Policy Manual.</li>
<li>Support investigations and After-Action Reviews (AAR) following exercises or real events.</li>
</ul>
<div><b>Stakeholder &amp; Multi</b><b>‑</b><b>Agency Coordination</b></div>
<ul>
<li>Liaise with internal stakeholders (HSSE, Operations, Security, Medical, Projects, etc.) and external agencies (ROP, RAFO, Civil Defense, hospitals, mutual aid partners, &hellip; , etc.).</li>
<li>Support EMT for government liaison and regulatory communication during Level‑2&amp;3 emergencies.</li>
</ul>
<div><b>Continuous Improvement
</b></div><ul><li>Lead or support post‑exercise reviews, gap closure, and improvement plans .</li>
<li>Provide recommendations to enhance response capability, resource adequacy, and procedural clarity.</li>
</ul>
<div>Any other related tasks that you are requested to perform to meet department and OQEP business requirements.</div>
<div><b>
Miscellaneous</b></div>
<ul>
<li>Support the monitoring of the department's financial performance (OPEX and CAPEX) against the approved budget.</li>
<li>Provide fire investigation technical advise in the support of incident investigations and post-incident reviews.</li></ul></div><br>
</div><br>
<div><div><div><b>Key interactions</b></div>
<div><b>
Internal: </b>All OQEP functions/ departments Contractor Fire Services Team</div>
<div><b>
External: </b>External regulators, Industry Consultants, Service Providers and relevant stakeholders, Emergency Governmental Agencies.<br>
</div></div></div><br>
<div><div><div><b>Notable Working Conditions.</b> Office based. With Field Operations, Moderate to intensive computer screen use. Frequent travel to asset locations.</div></div></div><div><br>
<div>
<div><b>Education requirements</b></div></div><div><br>
<div>
Minimum academic qualification for this position is a bachelor&rsquo;s degree, preferably in fire safety engineering, crisis and emergency management or equivalent</div></div></div><div><br>
<div>
<div><b>Language requirements<br>
</b></div></div><div><div>Excellent knowledge of written, read, and spoken English and Arabic (required)<br>
</div></div></div><br>
<div><div><div><b>Background and experience</b></div></div><div><br>
<div><b>
Competencies and skills</b></div></div></div><p></p><div><div><br>
<ul>
<li>Minimum of 6+ years of relevant experience with a bachelor&rsquo;s degree in Emergency Management / Emergency Response, or Crisis &amp; Disaster Management or Resilience &amp; Risk Management, or an equivalent field.</li>
<li>Knowledge of emergency and crises -related operations, tactical response, and emergency management systems.</li>
<li>Knowledge of all legislative and regulatory requirements with respect to fire safety management and emergency response systems.</li>
<li>Knowledge of risk management methods and practices.</li>
<li>Knowledge of fire safety equipment and latest technologies.</li>
<li>Relevant experience in similar role within the Oil and Gas industry
</li><li>Knowledge of Omani National Emergency Strategies based on NCEM.</li>
<li>Knowledge of HSE Management System</li>
<li>Experience in Fire safety and performance related audits.</li>
<li>Knowledge of ISO 45001
</li><li>Knowledge of Omani and International Health and Safety Standards and Fire regulations.</li>
<li>Knowledge of International Fire Codes and Standards</li>
<li>Knowledge of ICS (FEMA) NIMS Incident Command System (ICS).</li></ul><br>
</div>
<div><div>Soft:
</div><ul><li>Planning and organising
</li><li>Strong communication, verbal and written skills</li>
<li>Teamwork</li>
<li>Negotiation skills</li>
<li>Problem solving skills
</li><li>Establishes priorities and works with minimal direction.
</li><li>Influencing - Encourages others to change their mind-set and/or behaviours to achieve positive work results.
</li><li>Motivates people to proactively act</li>
<li>Self-motivated and uses initiative and judgment to attain the best results.
</li><li>Training delivery and presentation skills.</li>
<li>Generate awareness among team members on standard operation procedures, reliability, environmental and safety requirements, and its prioritization according to business strategy.</li>
<li>Demonstrates a personal commitment to health, safety and responsible environmental management.</li></ul><br>
<p></p>
<p>
Technical:
</p><ul><li>Computer Literacy including MS Office &amp; HSE Management System.</li>
<li>Understanding of fire equipment specifications and maintenance protocols.</li>
<li>Risk Management methods and practices.</li>
<li>HAZOP or similar studies.</li>
<li>NFPA and EN (European) standards for inspection and testing of fire protection systems.</li>
<li>Emergency Response Technical Expertise
</li><li>Leadership &amp; Situational Awareness</li></ul></div></div></div></div></div><p></p>

Sr. Specialist, Fire & Emergency

PARCO - Pak-Arab Refinery Limited

<div>
 <p>
  Pak-Arab Refinery Limited (PARCO), an integrated energy conglomerate, is a Joint Venture between Government of Pakistan and Emirate of Abu Dhabi. PARCO owns and operates Pakistan&rsquo;s most modern refinery, over 2,000 kms of pipeline network, strategic storage facilities and marketing operations. The Company has Joint Ventures with renowned international companies and is continually following an aggressive growth strategy with planned expansions, acquisitions, and penetration into new markets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications and Competencies:
  </strong>
 </p>
 <ul>
  <li>
   DAE (Diploma of Associate Engineering) in Chemical from a recognized institution.
  </li>
  <li>
   Candidates having NFPA-1 &amp; or NFPA-1700 certification will be preferred.
  </li>
  <li>
   Must have attended Lead fireman courses, Civil Defence courses and Rescue/ Firefighting techniques courses.
  </li>
  <li>
   Excellent knowledge of MS Office is a must.
  </li>
  <li>
   Should be a team player with excellent verbal and written communication skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   Up to 12 years&rsquo; HSE experience in Oil &amp; Gas or Petrochemical industry.
  </li>
  <li>
   Experience of Fire Management System aligned with NFPA codes is a must.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Responsible to attend all hydrocarbons and gas leakages alarm in plant area.
  </li>
  <li>
   Conduct inspection, testing and maintenance of all emergency handling equipment (Fire Tenders and other equipment) to handle any emergency at plant site.
  </li>
  <li>
   Plan and conduct dummy drills for skill enhancement of fire crew.
  </li>
  <li>
   Conduct Emergency evacuation drills and prepare reports.
  </li>
  <li>
   Conduct training of Emergency Response Teams, employees and contractor staff on Fire Safety Topics.
  </li>
  <li>
   Provide coverage as required in JSAs for the tasks assigned.
  </li>
  <li>
   Assist in internal &amp; external audit of Fire Management System Elements.
  </li>
  <li>
   Conduct in-house testing of fire management system elements.
  </li>
  <li>
   Conduct inhouse calibration of gas meters.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location:
  </strong>
 </p>
 <ul>
  <li>
   PARCO Pumping Station (PS-6), Kot Bahadur Shah, Punjab, Pakistan
  </li>
  <li>
   PARCO Terminal Station (TS-1), Kemari, Karachi, Pakistan
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   PARCO is an equal opportunity employer. We value diversity and encourage candidates from all backgrounds to apply. Our commitment to a conducive work environment is designed to attract and nurture top talent.
  </strong>
 </p>
</div>


HSE & Fire Supervisor

Banner Health

<div><p><b>Department Name:
</b></p>IT Service Operations<p></p><p><b>
Work Shift:
</b></p>Day<p></p><p><b>
Job Category:</b></p>
Information Technology<p></p><p><b>
Estimated Pay Range:</b></p>
$33.69 - $56.15 / hour, based on location, education, &amp; experience.<p>
In accordance with State Pay Transparency Rules.</p><p></p><p>
Banner Health was named to Fortune&rsquo;s Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We&rsquo;re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.</p><p></p><p>
The <b>Banner Health Critical Response</b> team steps in when our most critical IT services are disrupted&mdash;mobilizing quickly to restore stability, safeguard patient care, and support the teams who depend on technology every minute of the day.</p><p></p><p>
As a <b>Senior</b> <b>Major Incident Coordinator</b>, you will be the operational engine behind our major incident response: monitoring for impact, keeping timelines and documentation crisp and accurate, ensuring process adherence, and helping teams stay aligned under pressure. When incidents are not active, you&rsquo;ll support operational readiness&mdash;so when the next high-severity event hits, we respond faster and smarter. You&rsquo;ll work under the guidance of the Major Incident Commanders. This role requires variable shifts plus responding to <b>24x7 critical alerts</b> via mobile device or other connected platform <b>The schedule for this role is Monday-Friday, 6AM - 2:30PM AZ Time. This can be a remote position if you live in the following states ONLY: Al, AK, AR, FL, GA, ID, IN, IA, KS, KY, LA, MD,MI, MN, MS, MO, NH, NM, NY, NC, ND, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI AZ CA CO NE NV WY. No other states will be consider.</b></p><p></p><p>
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.</p><p></p>
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.<p></p><div><div>
Job Description</div></div><div><div><div><div><div><div><div><div><div><p>
POSITION SUMMARY</p><p>
This is a mid-level position that executes the foundational elements of major incident response and supports operational readiness when incidents are not active. This role focuses on reliable execution, accurate documentation, monitoring, and adherence to established processes under the guidance of senior coordinators, incident commanders, and the Major Incident Manager.</p><p></p><p>
Working variable shifts and responding to 24x7 critical alerts on a mobile device or other connected platform for service disruptions is required for this role.</p><p></p><p>
CORE FUNCTIONS</p><p>
1. Works assigned shift and participates in on-call rotation to independently coordinate major incident bridge calls and collaboration channels. Supports Major Incident Commanders as directed.</p><p></p><p>
2. Reviews, validates, and maintains incident records, timelines, and activity logs. Ensures completeness, accuracy, and timely closure.</p><p></p><p>
3. Publishes approved outage notifications and status updates using standard templates; ensures accuracy, timeliness, and adherence to communication standards.</p><p></p><p>
4. Monitors dashboards and system alerts across designated platforms. Analyzes alert effectiveness, identifies gaps or noise, and recommends improvements.</p><p></p><p>
5. Partners with Problem Management to monitor RCA completion quality, ensures findings are documented, and tracks corrective actions to closure.</p><p></p><p>
6. Monitors and reports on high-priority incident response SLAs and KPIs (MTTR, incident counts, communication timeliness); escalates risks or trends as identified.</p><p></p><p>
7. Reviews playbooks, contact lists, and templates for accuracy. Submits recommended updates based on observed gaps or incident learnings.</p><p></p><p>
8. Maintains up-to-date knowledge of enterprise technology platforms, security policies, major incident processes, core stakeholders, and downtime procedures. Serves as a resource to Coordinator I staff.</p><p></p><p>
MINIMUM QUALIFICATIONS</p><p></p><p>
Experience and education as normally obtained through an Associate&rsquo;s degree and 1 year of relevant experience in IT operations, service desk, NOC, or incident management.</p><p></p><p>
Demonstrated ability to independently coordinate major incidents. Experience leading incident bridges and coordinating cross-functional technical teams. Ability to assess impact, manage priorities, and maintain response cadence during active incidents.</p><p></p><p>
Strong written and verbal communication skills, including stakeholder-facing updates. Proven ability to multitask effectively in high-pressure environments.</p><p></p><p>
Ability and willingness to work variable shifts and respond to 24x7 critical alerts via mobile device or other connected platforms for service disruptions.</p><p></p><p>
PREFERRED QUALIFICATIONS</p><p></p><p>
Bachelor&rsquo;s degree in Information Systems, Computer Science, Healthcare Informatics, Healthcare Administration, Business Administration, or a related field preferred.</p><p>
ITIL Foundation certification or equivalent practical experience.</p><p>
Experience publishing outage notifications and executive-level status updates.</p><p>
Experience analyzing incident trends or supporting continuous improvement initiatives.</p><p>
Experience mentoring or supporting junior coordinators.</p><p></p><p>
Additional related education and/or experience preferred.</p></div></div></div></div></div></div></div></div></div><p></p><p><b>
EEO Statement:</b></p><p>
EEO/Disabled/Veterans</p><p>
Our organization supports a drug-free work environment.</p><p></p><p><b>
Privacy Policy:</b></p><p>
Privacy Policy</p></div><p></p>

Senior Major Incident Coordinator

TrendAI

<div>
 <strong>
  When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.
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 </strong>
 <strong>
  About Trend Micro
  <br/>
  <br/>
 </strong>
 Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com
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 <strong>
  Position Overview
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 </strong>
 The Incident Response Coordinator with Egypt serves as the central point of contact between Trend Micro&rsquo;s IR team, internal stakeholders, and customers, ensuring smooth execution and successful outcomes of incident response engagements through effective coordination and communication.
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  Primary Responsibilities
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 <ul>
  <li>
   Relationship Management: Establish and maintain strong relationships with key stakeholders including customers, sales, partners, and technical teams.
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   Incident Management: Supporting the management of cyber incidents through the incident response lifecycle act as a liaison between Trend Micro IR Analysts and other stakeholders
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   Coordinate Engagement Scoping: Develop a deep understanding of customers&rsquo; goals and outcomes to address their operational and security requirements and draft an engagement scope of work
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   Resource Alignment: Coordinate and allocate appropriate resources and subject matter experts based on case requirements.
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   Case Tracking: Monitor IR case progress and ensure timely task completion by IR analysts; draft summaries of ongoing operations and be able to provide oral updates/presentations for various levels of leadership.
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   Information Gathering: Collect incident details, symptoms, remediation options, and associated risks to support stakeholder communication.
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   Transition Management: Oversee the handoff of customers to standard support operations upon completion of IR engagement and delivery of the final report.
  </li>
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   Post-Incident Review: Lead post-incident review meetings and determine the necessity of post-mortems collaborating with Business Unit teams to design and implement long-term security solutions that enhance customer protection and support business growth
  </li>
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   Opportunities Support and Tracking: Support and track IR services relevant opportunities and documenting IR engagements and activities and present it
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  </li>
 </ul>
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  Required Experience
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 </strong>
 <ul>
  <li>
   Bachelor's degree in digital Forensics, Cybersecurity, Computer Engineering, Computer Science, Telecommunications/Electronics Engineering, Information Technology, or equivalent relevant professional certifications.
  </li>
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   Minimum 5 years of experience in IT or Cybersecurity-related roles.
  </li>
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   Fluent in Arabic and English (written and spoken).
  </li>
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   At least 3 years of experience in a customer interfacing role presenting technical information to both technical and non-technical audiences.
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   Familiarity with DFIR processes and ability to absorb technical cybersecurity information.
  </li>
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   Basic knowledge in one or more cybersecurity domains.
  </li>
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   Based in or willing to relocate to Cairo, Egypt.
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  </li>
 </ul>
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  Preferred Experience
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 </strong>
 <ul>
  <li>
   Experience in a similar role within a cybersecurity vendor or DFIR provider.
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   Hands-on experience in DFIR-related roles.
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   Experience in presales or business development, preferably in cybersecurity services.
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   Experience in IT project management, especially security-related projects.
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   Exposure to escalation management, customer success, technical account management, or people management.
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   Experience creating/drafting cybersecurity service content and/or contracts.
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   Certifications such as GCIL, CISSP, CISM, PMP, PRINCE2, GCIH
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   Familiarity with Trend Micro products
  </li>
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   Fluency in French or Turkish.
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  </li>
 </ul>
 Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
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 We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
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</div>


Incident Response Coordinator

Children's National Hospital

<div></div><div><div><b>Description</b><div></div><p><br>
A Regional Pediatric Emergency Care Coordinator or Regional Outreach and Preparedness Coordinator for Pediatric Emergency Services is responsible for improving and coordinating pediatric emergency care across a defined region, focusing on staff education, training, outreach, quality improvement, coordination, establishing strong liaisons with regional emergency care entities, and advocating for pediatric readiness in all aspects of emergency care. They act as a vital point person for pediatric emergency matters, advocating for children to receive appropriate, high-quality care during emergencies &ndash; regardless of how or where children and families access the emergency system.</p><p><b>
Key Responsibilities</b></p><ul><li><b>
Education and Training: </b>Provide and promote pediatric-specific continuing education for emergency department staff and prehospital providers, including courses like PALS (Pediatric Advanced Life Support), ENPC (Emergency Nursing Pediatric Course), and NRP (Neonatal Resuscitation Program).</li><li><b>
Resource Management: </b>Advocate for the availability and appropriateness of pediatric-specific equipment, supplies, and medications within emergency settings.</li><li><b>
Quality Improvement (QI) &amp; Patient Safety: </b>Lead and implement pediatric-focused quality improvement and patient safety initiatives on a regional level to enhance care delivery and outcomes.</li><li><b>
Partnerships and Collaboration: </b>Serve as a central point of contact and liaison with regional pediatric referral hospitals and other community pediatric care providers, establishing partnerships to collaboratively address pediatric care needs. Provide follow-up care outcomes for patients transferred to pediatric specialty care from regional hospital EDs, offering resources, feedback on care provided at outside facility, and education when appropriate.</li><li><b>
Protocol Development: </b>Collaborate on the development and periodic review of clinical protocols, guidelines, and destination protocols for pediatric patients to promote consistency and best practices across the region.</li><li><b>
Advocacy: </b>Advocate for pediatric care needs across the region, promoting a family-centered approach and inclusion of pediatric considerations in organizational policies.</li><li><b>
Disaster Preparedness: </b>Develop or improve the regional preparedness for pediatric patients during mass casualty incidents or other disasters. Represent the needs of children on regional health and medical coalitions and participate in pediatric surge and mass casualty preparedness activities.</li></ul><div>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
Minimum Education</b><br>
Bachelor's Degree (Required)<br>
<br>
<b>Minimum Work Experience</b><br>
5 years Nursing experience.</p><p>
Minimum of one year recent pediatric experience in a comparable setting.</p><p>
Minimum of 1 year of demonstrated nursing leadership experience for example as a charge nurse, educator, preceptor, council chair /member advancement on the clinical ladder or comparable positions. (Required)<br>
<br>
<b>Functional Accountabilities</b><br>
<b>Professional Practice</b></p><br>
<ul><li>
Participate in/support Shared Nursing Leadership.</li></ul><ul><li>
Contribute to the sustainability and advancement of nursing excellence which translates into on-going Magnet designation.</li></ul><ul><li>
Participate, contribute to internal/external committees, professional organizations, community activities.</li></ul><ul><li>
Accountable to support/participate in the Division of Nursing&rsquo;s performance improvement process.</li></ul><ul><li>
Identify ,define ,and report on measures consistent with Nurse Sensitive Indicators (NSIs) for Ambulatory Nursing Practice.</li></ul><ul><li>
Integrate evidence-based practice and research into practice.</li></ul><ul><li>
Assist physicians and other professional providers to maintain appropriate cost and desired patient outcomes.</li></ul><p><b>
Safety</b></p><br>
<ul><li>
Speak up when team members appear to exhibit unsafe behavior or performance</li></ul><ul><li>
Continuously validate and verify information needed for decision making or documentation</li></ul><ul><li>
Stop in the face of uncertainty and takes time to resolve the situation</li></ul><ul><li>
Demonstrate accurate, clear and timely verbal and written communication</li></ul><ul><li>
Actively promote safety for patients, families, visitors and co-workers</li></ul><ul><li>
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance</li></ul><p><b>
Patient Family- Centered Care</b></p><br>
<ul><li>
Plan to consult and collaborate with patients, families physicians, nurse practitioners, physician assistants and other professional colleagues; involve patients and families in shared decision making; advocate for patient and family; accessing relevant health services.</li></ul><ul><li>
Responsible and having the authority and accountability for clinical care for specific patient population and area workflow; develop pertinent goals based on patient response to illness, health promotion and program expected outcomes; implement suitable, evidence-based nursing interventions; provide careful and complete documentation of care provided.</li></ul><ul><li>
Use the nursing process in the clinic setting and in tele-health services to assess patient problems and concerns; critically analyze and integrate subjective and objective data.</li></ul><ul><li>
Provide health education based on the patient /family learning preferences throughout a patient&rsquo;s disease trajectory or health promotion; utilize expertise in cultural competency to enhance relationships, processes, and outcomes for patients/families.</li></ul><ul><li>
Engage opportunities to act in the best interest of the patient/family, building trust and confidence, while upholding moral and legal standards of due care.</li></ul><ul><li>
Coordinate mechanisms across systems, institutions, and community to provide continuity of care for wellness needs or health concerns; direct and participate in the development of patient care policies and protocols in order to advise and guide practice.</li></ul><p><b>
Resources and Work Environment</b></p><br>
<ul><li>
Establish and maintain medical equipment and supplies, include a plan to promote safe and effective use of equipment.</li></ul><ul><li>
Ensure regulatory requirements are met and area is in a constant state of readiness in area of practice; keep update on the application of health informatics systems such as diagnosis and treatment technology linked to patient care.</li></ul><ul><li>
Apply knowledge of operations, financial principles, and resources to ensure quality and appropriate care services are delivered in a cost effective and safe manner.</li></ul><ul><li>
Responsible to enhance knowledge, skills and abilities in areas in clinical, legal, regulatory and cultural competence associated with patient population and community relevant care.</li></ul><ul><li>
Employ critical attributes of effective collaboration to create, promote, and maintain an environment that supports successful partnership and high performance team outcomes.</li></ul><p><b>
Partners for Excellence</b></p><br>
<ul><li>
Facilitate interdisciplinary patient care rounds/conferences to review treatment goals and optimize outcomes.</li></ul><ul><li>
Ensure time, schedule and alternate coverage accuracy in meeting patients/families care and personal needs; participate in cross coverage of other areas providing clinical care when the special needs arise.</li></ul><ul><li>
Direct the flow of patients and staff to assure patients are adequately managed and the care environment is running smoothly.</li></ul><ul><li>
Work in collaboration with professional staff including RNs, LPNs, PCTs and other unlicensed assistive personnel as manifested in the state practice act/guidelines and CNMC job descriptions.</li></ul><ul><li>
Communicate and escalate clinical/administrative issues as appropriate to levels of individuals assigned for resolution.</li></ul><ul><li>
Participate in the peer review for staff.</li></ul><p></p><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> District of Columbia-Washington</div><div><b>
Work Locations</b><b>:</b> CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010</div><div><b>
Job</b><b>:</b> Nursing</div><div><b>
Organization</b><b>:</b> COE Hospital-Based Specliaties</div><div><b>
Position Status</b><b>:</b> R (Regular) - FT - Full-Time</div><div><b>
Shift</b><b>:</b> Day</div><div><b>
Work Schedule</b><b>:</b> Monday-Friday, 8-4PM</div><div><b>
Job Posting</b><b>:</b> Mar 19, 2026, 1:03:16 PM</div><div><b>
Full-Time Salary Range</b><b>:</b> 82347.2 - 137238.4</div></div>

Regional Pediatric Emergency Care Coordinator

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