emergency services dispatcher

Doniphan County Sheriff's Department

<p>A <b>911 dispatcher</b> is a professional responsible for <b>answering emergency calls from the public and dispatching the appropriate emergency services</b>. Their tasks include:</p><ul><li>Providing emergency services to callers who dial 911.</li><li>Answering calls for police, fire, ambulance, etc.</li><li>Recording all incoming and outgoing calls.</li><li>Keeping track of caller&rsquo;s location.</li><li>Ensuring that phone lines are not blocked during an emergency.</li><li>Giving instructions on how to handle emergencies.</li><li>Taking down details of incidents in case of a crime.</li><li>Making follow-up reports.</li></ul><p>Job Type: Full-time</p><p>Pay: $17.00 - $17.50 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

911 Dispatcher

Union County 911

<p><b>Job Summary</b><br/>Join our dedicated emergency response team as a 911 Dispatcher, where your quick thinking and compassionate communication will be the lifeline for those in crisis. In this vital role, you will coordinate emergency services, provide critical assistance to callers, and ensure rapid response from law enforcement, fire, and medical teams. Your expertise will help save lives, manage high-pressure situations, and maintain calm in moments of chaos. This position offers a dynamic environment where your skills in communication, analysis, and multitasking make a real difference every day.</p><p><b>Duties</b></p><ul><li>Answer incoming emergency calls promptly using multi-line phone systems while maintaining professional phone etiquette.</li><li>Gather essential information from callers through effective phone triage to assess the nature and severity of incidents.</li><li>Dispatch law enforcement, fire, EMS (Emergency Medical Services), and other emergency responders efficiently using GPS and GIS (Geographic Information Systems) tools.</li><li>Provide clear instructions to callers on first aid procedures, medical terminology, or crisis management as needed.</li><li>Maintain accurate data entry and transcription of incident details into dispatch systems with high typing speed and attention to detail.</li><li>Monitor security cameras and analyze situational data to support ongoing emergency response efforts.</li><li>Manage conflict situations with negotiation skills and conflict management techniques to de-escalate tense interactions.</li><li>Collaborate closely with law enforcement agencies and medical personnel to coordinate effective responses during critical incidents.</li><li>Document all communications thoroughly in dispatch logs and incident reports for future reference.</li><li>Ensure safety protocols are followed at all times while managing sensitive information securely.</li></ul><p><b>Skills</b></p><ul><li>Proven experience with EMD(Emergency Medical Dispatch) procedures or background in emergency medical services is highly desirable.</li><li>Strong knowledge of GIS mapping, GPS navigation, and multi-line phone systems enhances dispatch efficiency.</li><li>Excellent communication skills&mdash;both verbal and written&mdash;are essential for clear instructions and effective coordination.</li><li>Ability to type quickly and accurately while transcribing detailed incident reports under pressure.</li><li>Analytical skills for assessing situations rapidly and making sound decisions in high-stress environments.</li><li>Proficiency in using data entry systems, transcription tools, and understanding medical terminology.</li><li>Conflict management abilities to handle distressed callers professionally while maintaining control of the situation.</li><li>Strong organizational skills for managing multiple calls simultaneously while prioritizing urgent incidents.</li><li>Must not have any serious misdemeanor or felony convictions.</li><li>Join us as a 911 Dispatcher&mdash;where your dedication transforms chaos into calm, ensuring safety for our community every single day!</li></ul><p>Job Type: Full-time</p><p>Pay: $17.25 per hour</p><p>Benefits:</p><ul><li>Health insurance</li><li>Life insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Retirement plan</li></ul><p>Work Location: In person</p>

Jefferson County Human Resources

<div><div><b><i>How to Apply:</i></b></div><div><b><i>
To be considered for this position, please submit your application directly to Jefferson County Human Resources. You may apply online via our </i></b><b><i>Employment Portal</i></b><b><i> at </i></b><b><i>jefferson-portal.mycivilservice.com</i></b><b><i> or by mailing a paper application to: Jefferson County Human Resources, 175 Arsenal Street, Watertown, NY 13601.</i></b></div><div><br>
<b>
911 DISPATCHER</b><br>
</div><div>
Jefferson County Fire &amp; Emergency Management is seeking dedicated, calm-under-pressure individuals to join our team as a 911 Public Safety Dispatcher. As the first point of contact in an emergency, you will be the &quot;unseen hero&quot; who coordinates police, fire, and medical responses across our North Country communities. If you possess a sharp mind, a steady heart, and a desire to make a tangible difference in Jefferson County, we invite you to answer the call.<br>
</div><div><b>
Salary Range</b>: $26.59 - $33.95 per hour<br>
</div><div><b>
Excellent fringe benefits include:</b></div><ul><li>
NYS Retirement.</li><li>
Deferred Compensation.</li><li>
Sick Leave.</li><li>
Paid Vacation.</li><li>
Tuition Reimbursement.</li><li>
Comprehensive Health Plan, Including Vision.</li><li>
Dental Insurance.</li><li>
Flex Spending Account.</li><li>
Candidates may be eligible for the Public.</li><li>
Service Loan Forgiveness program.</li></ul><div></div><div><b><br>
MINIMUM QUALIFICATIONS:</b></div><ul><li>
Graduation from high school or possession of a high school equivalency diploma.</li></ul><div></div><div><br>
Applications will be accepted until the position is filled,<br>
first review of applicants will be April 24, 2026.<br>
</div><div>
Apply online on our Employment Portal:<br>
https://jefferson-portal.mycivilservice.com/<br>
</div><div>
Or send a paper application and resume to:<br>
Jefferson County Dept. of Human Resources, 175 Arsenal St.<br>
Watertown, NY 13601.<br>
</div><div>
*Jefferson County is an Equal Opportunity Employer*</div></div>

TriCare Medical Transportation

<div><p>Are you pursuing an exciting career in EMS? Do you want to make a difference in your community? Apply to join TriCare Medical Transportation&rsquo;s growing team as a BLS Dispatcher today!</p><p><b>
TriCare Medical Transportation </b>is South Jersey&rsquo;s premier medical transportation company. We are a large-scale 24/7 operation with over 300 employees and 130 vehicles, providing service from our headquarters in Pleasantville, NJ and two satellite locations in Vineland and Cherry Hill.</p><p><b>
WHAT YOU&rsquo;LL DO</b></p><p>
As a BLS Dispatcher, you will play a key role as the first line of response in emergency and non-emergency calls.</p><ul><li>Coordinate the work and activities of EMTs, First Responders and Nurses during emergency and non-emergency transports</li><li>Be courteous and professional to patients, facility employees, co-workers, supervisors and the public at all times</li><li>Receive, prioritize and dispatch calls in computer aided dispatch software (CAD)</li><li>Intake large volume of calls and determine appropriate level of EMS responsible required</li><li>Operate radio communication device, multi-line telephone system and various computer systems</li></ul><p><b>
WHAT YOU&rsquo;LL NEED</b></p><ul><li>Overnight availability 6p-6a Monday, Tuesday, Wednesday</li><li>Dispatch experience is preferred but not required</li><li>Proficient computer skills</li><li>Excellent communication skills</li><li>Ability to work in high pressure situations</li><li>Clean background check</li><li>Negative drug screening</li></ul><p><b>
PERKS</b></p><ul><li>Competitive compensation $20.00-24.00 based on experience</li><li>Benefits package (Medical, Dental &amp; Vision Insurance) Health Benefits starting at $10.00 weekly</li><li>Paid time off (PTO)</li><li>401(k) after 6 months of service</li><li>Opportunities for growth and advancement</li><li>$5000 Tuition Reimbursement</li></ul><p><b>
JOB TYPE:</b> Full-time</p><p>
TriCare Medical Transportation is an Equal Opportunity Employer</p></div>

Overnight BLS Medical Transportation Dispatcher

City of Hampton, VA

<div><div><div><h2 class="jobSectionHeader"><b>Function</b></h2></div>
<p></p><div><p>Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring.&rdquo;</p><p>
The City of Hampton is seeking a dedicated and experienced <b>Public Safety Dispatcher Shift Supervisor</b> to lead and support the vital operations of our Public Safety Communications Center. This role is responsible for supervising telecommunication personnel, ensuring efficient call handling and dispatching, and maintaining critical public safety services for our community.</p><p>
As a Shift Supervisor, you will play a key role in overseeing daily operations, monitoring personnel performance, and ensuring accurate and timely dissemination of emergency information. We are looking for a strong leader with excellent communication and multitasking skills who thrives in a fast-paced environment.</p><p>
If you have experience as a Public Safety Dispatcher and are ready to take on a leadership role, we invite you to apply and be part of a team committed to serving and protecting the City of Hampton.</p><b>
Minimum Requirements</b><br>
<ul><li>
Graduation from high school or successful completion of the GED.</li><li>
Three (3) years' experience as a Public Safety Dispatcher preferred.</li><li>
Must not have received any formal disciplinary action during previous year.</li><li>
Must possess and maintain state and local certifications (i.e., CPR, EMD, and VCIN).</li><li>
The incumbent will be required to successfully complete a Police Department background investigation to include a polygraph examination and pre-employment screening for controlled substances.</li><li>
Must possess a valid driver&rsquo;s license and must have and maintain a satisfactory driving record based on the City of Hampton&rsquo;s criteria.</li></ul><p><b>
Additional Requirements</b></p><ul><li>
Requires effective communication with internal and external customers.</li><li>
Position may require working nights, weekends, holidays and extended shifts as required. Incumbents are required to work in situations of extreme stress and in emergency, life threatening situations.</li><li>
The incumbent may be considered &ldquo;essential personnel&rdquo; during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.</li><li>
Extensive knowledge of and proficiency in the use of personal computers; thorough knowledge of the city's geography; general knowledge of supervisory principles and practices; ability to speak clearly and distinctively over the radio; ability to communicate effectively, both orally and in writing and ability to give clear, concise feedback; ability to develop and maintain harmonious working relationships and work effectively with diverse groups; ability to plan, organize, and assign work to others to provide appropriate coverage and efficient service; ability to exercise sound judgment and make appropriate decisions.</li><li>
Must be able to maintain the ability to provide credible testimony in court, to the magistrate and in other situations where credibility will be of importance. A sustained finding of untruthfulness at the conclusion of an internal investigation may result in immediate termination.</li></ul></div></div></div><p></p>

PUBLIC SAFETY DISPATCH SUPERVISOR

Trauma Life Care Medical Transport

<p>Join Our Team as a Non-Emergency Ambulance Dispatcher</p><p>We are seeking a highly organized and detail-oriented <b>Ambulance Dispatcher</b> to serve as the primary communications link for our non-emergency medical transport operations. This pivotal role is responsible for the efficient and timely coordination of resources, ensuring the safe and effective deployment of company assets and personnel.</p><p>Core Responsibilities</p><ul><li><b>Call Handling and Triage</b>: Professionally answer all incoming non-emergency calls, effectively triaging each request to determine the appropriate level of response and resource allocation.</li><li><b>Dispatching and Resource Management</b>: Assign transport requests to the most suitable field units and provide clear, concise directions. You will maintain constant, accurate status of all field units to ensure operational efficiency and 100% compliance with company response time standards.</li><li><b>Administrative and Compliance</b>: Maintain meticulous records, including the reconciliation of patient care and trip reports. This role requires strict adherence to established protocols and policies, and the ability to maintain the highest level of confidentiality regarding patient and company information.</li><li><b>Scheduling and Staffing Coordination</b>: Assist in ensuring all scheduled shifts are optimally covered, including managing open shifts by contacting available personnel as required.</li></ul><p>Position Requirements</p><ul><li><b>Education</b>: High school diploma or GED equivalent is required.</li><li><b>Experience</b>: Previous experience in a dispatching, call-taking, or related role is essential, preferably within a medical or transportation setting.</li><li><b>Skills and Abilities</b>:</li><li>Demonstrated ability to remain calm and professional under high-stress conditions.</li><li>Exceptional organizational, multitasking, and time-management skills.</li><li>Proficiency with computer-aided dispatch (CAD) systems and standard office software.</li><li>Comprehensive geographic knowledge of the company's service areas.</li><li>Strong written and verbal communication skills in English.</li></ul><p>Work Environment</p><p>This position operates in a professional office environment, requiring prolonged periods of sitting and computer use. Work is performed on assigned shifts, which may include nights, weekends, and holidays.</p><p>If you are a highly capable professional who thrives in a dynamic environment and is committed to operational excellence and patient safety, we encourage you to apply.</p><p>Job Type: Full-time</p><p>Pay: From $18.00 per hour</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li></ul><p>Experience:</p><ul><li>Dispatching: 1 year (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Sacramento, CA 95821 (Preferred)</li></ul><p>Work Location: In person</p>

Ambulance Dispatcher

State of Vermont

<div><div><div><div><div><b>Overview</b></div>
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Watch a short video on being a PSAP Emergency Communications Dispatcher I.</div><br>
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<div>
Are you looking for a career that serves the community? Are you a highly motivated individual that enjoys a fast paced, team-oriented environment? Do you have customer service or call center experience? Apply now for this opportunity to expand your career and be the voice of the Vermont State Police!</div><br>
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<div>
Applicants who are selected to move forward in the hiring process must pass testing before they are considered for an interview. Visit this site for more information about the test. A test prep guide will be emailed to applicants if selected.</div><br>
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<div><b>
$5,000 Hiring Bonus for New Hires!</b><br>
When funding is available, all new full-time Emergency Communications Dispatchers will receive a hiring bonus of $5,000 as follows:</div>
<ul>
<li>$1,000 will be awarded upon successful completion of the first pay period.</li>
<li>$1,500 will be awarded upon successful completion of the training program.</li>
<li>$2,500 will be awarded upon successful completion of one year of service.</li></ul><br>
<div></div>
<div><b>
Job Summary</b><br>
An Emergency Communications Dispatcher (ECD) receives voice and text requests for police, fire, and medical services. The incumbent in this position determines the nature, urgency, and jurisdiction of a report and either dispatches first responders or transfers the call to the appropriate jurisdiction. The ECD documents information in Computer-Aided Dispatch (CAD) software and provides updates via phone or radio as needed. The ECD provides guidance and assistance to the public in life-safety situations; and coordinates appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe.</div><br>
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<div><b>
Training</b><br>
A new hire will go through a lengthy, structured training program to learn Vermont State Police and E911 policy and procedures for handling emergent and non-emergent calls as well as other PSAP related responsibilities. The average training program lasts approximately 5 months.</div></div></div><div><div><div><b>
Knowledge, Skills, &amp; Abilities</b></div>
</div><div><ul><li>Ability to quickly and accurately transcribe radio and telephone messages.</li>
<li>Ability to remember details.</li>
<li>Ability to operate various software and computers.</li>
<li>Ability to operate 2-way radio and other communication systems.</li>
<li>Visit this site for the full list.</li>
</ul></div></div><div><div><div><b>Who May Apply</b></div>
</div><div><div>
This position, <b>PSAP Emergency Communications Dispatcher I (Job Opening #54588)</b>, is open to all State employees and external applicants.<br>
If you would like more information about this position, please contact Michelle Hunt at michelle.c.hunt@vermont.gov.</div>
<div>
Please note that multiple positions in the same work location may be filled from this job posting.</div>
<div>
Resumes will not be accepted via e-mail. You must apply online to be considered.</div><br>
<div></div>
<div>
PUBLIC SAFETY BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position to include Motor Vehicle/Criminal Records, Personal History, Credit and any additional background check(s).</div></div></div><div><div><div><b>
Environmental Factors</b></div>
</div><div><div>
Due to the nature of this work, candidates with 100% loss of sight, hearing ability, or with major speech impediments will not be considered. Eligibility determination of candidates with a less severe disability will be made on an individual basis. the needs of the department, mandatory overtime may be necessary. The work is performed in an office environment at a computer workstation using different desktop computer systems, answering multiple phone lines and radio channels to process emergent and non-emergent calls for service. Employees regularly interact with extremely distressed individuals and unpleasant situations in graphic detail. Workload can change at a moment&rsquo;s notice and the incumbent needs to be able to react calmly. The work environment includes mandatory overtime; rotating shifts covering 24 hours a day, seven days a week, including holidays; frequent changes in multi-jurisdictional policies and procedures, and changes in equipment. Physical ability to perform the essential functions of the job including frequently remain stationary for long periods of time; frequently operate a computer and other office machinery such as a keyboard, mouse, phone, and fax machine; receive and communicate accurate information in a stressful or confrontational environment.</div>
</div></div><div><div><div><b>
Minimum Qualifications</b></div>
</div><div><div>
One (1) year or more of experience in public safety, first response, or as an emergency dispatcher or telecommunicator.</div>
<div>OR</div>
<div>Two (2) or more years of experience as a non-emergency dispatcher, or in a customer service or administrative role that includes significant contact with the public.</div>
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Preferred Qualifications</b></div>
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High school diploma or equivalent.<br>
Vermont E911 Call Taker Certification.<br>
Experience running license, registration, and criminal history queries.<br>
Experience entering NCIC information.<br>
Experience as a First Responder.</div>
</div></div><div><div><div><b>
Special Requirements</b></div>
</div><div><div>
Performance requirement: Applicants must pass a Department of Public Safety administered computer based &quot;CritiCall&quot; test, which assesses computer and other job related skills.<br>
Certification by the E-911 Board as a telecommunicator may be required within six months of entry into the job.<br>
All candidates must pass a security clearance conducted by the Department of Public Safety.</div>
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Additional Benefits</b></div>
</div><div><div>
In addition to the generous state employment package, PSAP employees receive the following compensation opportunities:</div>
<ul>
<li>Built-in overtime</li>
<li>Promotion eligibility after 2 years, which would also include a differential for training new hires</li>
</ul></div></div><div><div><div><b>Total Compensation</b></div>
</div><div><div>
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:</div>
<ul><li>80% State paid medical premium and a dental plan at no cost for employees and their families</li>
<li>Work/Life balance: 11 paid holidays each year and a generous leave plan</li>
<li>State Paid Family and Medical Leave Insurance (FMLI)</li>
<li>Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan</li>
<li>Tuition Reimbursement</li>
<li>Flexible spending healthcare and childcare reimbursement accounts</li>
<li>Low cost group life insurance</li>
<li>Incentive-based Wellness Program</li>
<li>Qualified Employer for Public Service Student Loan Forgiveness Program</li>
</ul>
<div>Want the specifics? Explore the Benefits of State Employment on our website.</div></div></div><div><div><div><b>
Equal Opportunity Employer</b></div>
</div><div>The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State&rsquo;s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.</div></div></div></div>

PSAP Emergency Communications Dispatcher I - Westminster

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9986 emergency services dispatcher jobs Near Me

911 Dispatcher

911 Dispatcher

911 Dispatcher

Overnight BLS Medical Transportation Dispatcher

PUBLIC SAFETY DISPATCH SUPERVISOR

Ambulance Dispatcher

PSAP Emergency Communications Dispatcher I - Westminster