employee benefits specialist

University of Wisconsin-Milwaukee

<div><h2 class="jobSectionHeader"><b><i>Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.
</i></b></h2><p></p><h2 class="jobSectionHeader"><b>Position Title:
</b></h2>Benefits Specialist I (Inst)
<p></p><h2 class="jobSectionHeader"><b>Job Category:
</b></h2>Academic Staff
<p></p><h2 class="jobSectionHeader"><b>Employment Type:
</b></h2>Regular
<p></p><h2 class="jobSectionHeader"><b>Job Profile:
</b></h2>Benefits Specialist I (Inst)
<p></p><h2 class="jobSectionHeader"><b>Job Duties:
</b></h2><div><p><b>School/College/Division </b><b>Description
</b></p></div><div><p>Employees at UWM in the Department of Human Resources work in an innovative, collaborative, and casual-work environment with flexible work/life balance schedules. If you are a motivated, results-oriented individual who wants to make a real difference with our team, community, and the campus , we encourage you to apply!
</p></div><p></p><h2 class="jobSectionHeader"><b>Key Job Responsibilities:
</b></h2><ul><li>Serves as a unit subject matter expert and liaison to internal and external stakeholders providing complex benefit information
</li></ul><ul><li>Identifies opportunities for operational improvements and recommends changes to leadership
</li></ul><ul><li>Receives, processes, and audits benefit enrollments and changes according to established policies and procedures
</li></ul><ul><li>Receives, responds to, and resolves complex employee benefits questions, feedback and problems from employees, HR leadership, and campus partners through various mediums
</li></ul><ul><li>Advises current and prospective employees and human resources staff on benefit eligibility, options, and applicable timelines according to established policies and procedures
</li></ul><ul><li>Researches eligibility and enrollment rules, plan documents, contract statutes, and administrative codes to provide correct benefit resources and materials to human resources professionals and employees
</li></ul><ul><li>Develops and facilitates employee benefit trainings and associated resources and materials
</li></ul><p></p><div><p><b>Job Description
</b></p></div><div><p>The Benefits Specialist plays a key role in supporting the University of Wisconsin&ndash;Milwaukee community by delivering accurate , timely , and comprehensive benefits guidance to employees, human resources partners, and campus stakeholders. This position ensures employees understand benefit eligibility, options, and enrollment processes while maintaining compliance with university, state, and system policies. Serving as a trusted resource and subject matter expert, the Benefits Specialist contributes to an effective, employee-centered benefits program through collaboration, problem-solving, and continuous improvement in benefits administration and service delivery.<br>
</p></div><p></p><div><p><b>Key Responsibilities include, but are not limited to:
</b></p></div><div><div><ul><li>Receives, responds to, and resolves complex employee benefits questions, feedback and problems from employees, HR leadership, and campus partners through various mediums
</li></ul></div><div><ul><li>Advises current and prospective employees and human resources staff on benefit eligibility, options, and applicable timelines according to established policies and procedures
</li></ul></div><div><ul><li>Researches eligibility and enrollment rules, plan documents, contract statutes, and administrative codes to provide correct benefit resources and materials to human resources professionals and employees
</li></ul></div><div><ul><li>Develops and facilitates employee benefit trainings and associated resources and materials
</li></ul></div><div><ul><li>Serves as a unit subject matter expert and liaison to internal and external stakeholders providing complex benefit information
</li></ul></div><div><ul><li>Receives, processes, and audits benefit enrollments and changes according to established policies and procedures
</li></ul></div><div><ul><li>Identifies opportunities for operational improvements and recommends changes to leadership
</li></ul></div><div>Perform other duties as assigned<br>
<ul><li>
</li></ul></div><p></p><div><p><b>Additional Information:
</b></p></div><div><ul><li>This position does <b>not </b>offer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire.
</li></ul></div><div><ul><li>Selected candidates will be required to complete an I-9 form to verify eligibility to work in the U.S.
</li></ul></div><div>Hybrid work arrangements may be available. Primary work will be conducted on the UW-Milwaukee campus, with remote work requests considered after the initial training period. Details will be discussed during the interview process.<br>
<ul><li>
</li></ul></div><p></p><div><p><b>Minimum Qualifications
</b></p></div><div><ul><li>At least two (2) years of professional experience in human resources, benefits administration, or a closely related functional area
</li></ul></div><div><ul><li>Demonstrated experience providing employee-facing consultation or customer support requiring interpretation and application of policies, procedures, or program rules
</li></ul></div><div>Demonstrated ability to interpret benefit eligibility, enrollment rules, and/or plan provisions and clearly explain them to employees or other stakeholders<br>
<ul><li>
</li></ul></div><p></p><div><p><b>Preferred Qualifications
 </b></p></div></div><div><div><ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, Public Administration, or a related field
</li></ul></div><div><ul><li>Hands-on experience administering one or more employee benefit programs (e.g., health, dental, vision, retirement, or leave programs)
</li></ul></div><div><ul><li>Experience using enterprise HR or benefits systems for benefits administration, audits, reporting, or data analysis (e.g., PeopleSoft, Workday, Benefitfocus or similar systems)
</li></ul></div><div><ul><li>Knowledge of employee benefits administration practices and compliance requirements, including exposure to statutory, contractual, or regulatory frameworks
</li></ul></div><div><ul><li>Demonstrated experience handling confidential or sensitive information with discretion and sound judgment
</li></ul></div><div>Experience working in a higher education, public sector, or other large, complex organizational environment<br>
<ul><li>
</li></ul></div><p></p><div><p><b>Target Salary </b><b>Range
</b></p></div><div><p>$ 52 ,000 to $ 57 ,000 (Final salary offer will be determined based on knowledge, skills, and experience)
</p></div></div><p></p><div><div><p><b>Applications Instructions
</b></p></div><div><p><b>Interested applicants </b><b>are required to </b><b>apply online and provide:
</b></p></div><div><ul><li>A cover letter addressing your education/experience as it applies to all minimum and preferred qualifications
</li></ul></div><div><ul><li>A resume
</li></ul></div><p></p><div><p>In instances where the Search and Screen Committee is unable to ascertain from a candidate&rsquo;s application materials whether they meet any of the qualifications, they will be evaluated as not meeting such qualifications.
</p></div></div><p></p><div><p>Apply electronically by the application deadline date of <b>January </b><b>20 </b><b>, 202 </b><b>6 </b><b>. </b>Questions about this position should be directed to Angelee Vang at vangap@uwm.edu .
</p></div><p></p><p><b>Reasonable Accommodations
</b><br>
Pursuant to university policy , UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact <b>uwm-jobs@uwm.edu </b>or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
<br>
<br>
<b>Confidentiality of Applicant Materials
</b><br>
UWM is a State agency and subject to Wisconsin&rsquo;s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin&rsquo;s Open Records law. In certain circumstances, the identities of &ldquo;final candidates&rdquo; and/or the identity of the appointed applicant must be revealed upon request.
<br>
<br>
<b>CBC and Reference Check Policy
</b><br>
Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.
<br>
<br>
<b>Annual Security and Fire Safety Report (Clery Act)
</b><br>
For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see <b>http://www.cleryact.uwm.edu/ </b>, or call UWM&rsquo;s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.
<br>
<br>
<b>Employment Authorization
</b><br>
In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
</p><p></p><p><b>UW is an Equal Opportunity Employer
</b><br>
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.</p></div>

Benefits Specialist I (Inst)

Brevere Group

<p>Are you a skilled Employee Benefits specialist looking to take the next step in your career? Are you looking for greater client interaction and the chance to develop towards a consultancy role? If the answer is yes, we would like to hear from you.</p><p>Our client, an innovative and dynamic Financial Services practice, seeks a proactive Employee Benefits professional to join their team in London. Working as part of a close knit and professional team, your role will be to deliver a first class service to clients. This position will be varied and requires a well organised and practical individual with the ability to multi task essential  The team focuses on delivering bespoke solutions to Corporate Clients. As such, your work will focus on Pensions, PHI, DIS and Critical Illness cover as well as specialist Insurance Schemes such as Keyman. You will act as the initial point of contact for client queries and well as liaising with product providers. In addition, you will manage and develop the administration and review process to ensure a first class service is provided to internal and external parties.</p><p>The successful candidate will have in depth knowledge and understanding of the Employee Benefits process, allied to broad technical knowledge covering all areas of Pension and Group Risk cover. You will be able to manage new business processing and be highly IT literate. You must have excellent written and verbal communication skills and be able to work using your own initiative. Progress with professional qualifications is preferred. You must be able to work alone and as part of a team and be able to use your skills and initiative to manage a varied workload. </p><p>This is an excellent role within a forward thinking and innovative firm who are continually looking to improve and develop the services which they offer to their clients. If you are able to utilise your expertise to deliver a first class service to clients and colleagues and looking for a professional environment with a client centric approach, this role will be of interest.</p><p>In return, you will receive a generous basic package and the support to develop your skills and further your career.</p><p>Employee Benefits, Financial Services, Corporate Benefits, New Business, Client Service, Pensions, Group Risk</p><p>By applying for this role, you agree that we will hold and process your details in line with our Privacy Policy. Our Privacy Policy and information about how we use data can be found on our website</p><p></p><p></p>

Junior Employee Benefits Consultant

Eden Rose

<p>An excellent opportunity has arisen for an experienced Employee Benefits Administrator to join a highly respected and growing firm based in Mansfield. Our client is a Chartered Employee Benefits specialist and a Platinum Investors in People employer, renowned for delivering outstanding workplace benefits solutions.</p><p>This position is ideal for an individual with a strong background in employee benefits administration who enjoys working in a professional, supportive, and client-focused environment.</p><p><strong>The Role</strong></p><p>As an Employee Benefits Administrator, you will be responsible for the efficient and accurate administration of a portfolio of employee benefit schemes. The role focuses on scheme management, compliance, and client service rather than advisory work.</p><p><strong>Key responsibilities include:</strong></p><ul><li>Administering and maintaining a range of employee benefit schemes including pensions, protection, healthcare, and salary sacrifice arrangements</li><li>Acting as a first point of contact for employers, employees, and providers</li><li>Liaising with insurers and providers on new business, renewals, claims, and amendments</li><li>Preparing scheme documentation, renewal packs, and employee communications</li><li>Supporting consultants and directors with reports and client meetings</li><li>Ensuring client records are accurate and compliant with FCA and GDPR requirements</li><li>Assisting with onboarding new employer clients and implementing benefits portals</li></ul><p></p><p><strong>About You</strong></p><ul><li>Minimum of 3 years' experience in employee benefits administration</li><li>Strong technical understanding of group pensions, group protection, and PMI</li><li>Excellent written and verbal communication skills</li><li>High level of accuracy and attention to detail</li><li>Confident dealing with clients, providers, and internal teams</li><li>Proficient in Microsoft Office and benefits platforms</li><li>Ideally working towards, or holding, relevant CII qualifications</li></ul><p></p><p><strong>What's on Offer</strong></p><ul><li>Competitive salary (£28,000 - £35,000, dependent on experience)</li><li>Hybrid working (office-based during probation, hybrid thereafter)</li><li>Discretionary annual bonus</li><li>Comprehensive company pension</li><li>Private medical insurance</li><li>Income protection and death in service cover</li><li>Financial planning services and support</li><li>Employee Assistance Programme (EAP)</li><li>On-site parking and EV car scheme</li><li>Exam and professional development support</li></ul><p></p><p>This is a rare opportunity to join a well-established and growing organisation that genuinely invests in its people and promotes long-term career development within the employee benefits and financial services sector.</p><p>To apply or learn more, please submit your CV or contact us confidentially for further details.</p>

Employee Benefits Administrator (IFA Practice)

United Firefighters Of Los Angeles City - UFLAC

<p><b>&lt;Overview&gt;</b><br/>Join our dynamic team as a Benefits Specialist and become a vital part of our Benefits department! In this energetic role, you will be joining the team responsible for the administration and management of our firefighter health insurance programs while ensuring seamless delivery and compliance with all relevant laws and regulations. Your expertise will help foster a positive experience for our members and their families by providing clear communication, accurate data management, and proactive support across various benefit platforms. This is your chance to join our team and make a meaningful impact by safeguarding the benefit plans of our union members and their families.</p><p><b>&lt;Duties&gt;</b></p><ul><li>&middot; Provides notice of payroll changes to City Controllers and Pension Department.</li><li>&middot; Verifies payroll changes.</li><li>&middot; Provides billing notifications (member refunds, debits, and vendor credits).</li><li>&middot; Processes Life Insurance EOl's, beneficiary changes and Death Notices.</li><li>&middot; Creates payroll deduction schedule, retirement packets, purge files , take inventory of benefits supplies and restocks.</li><li>&middot; Assist in open-enrollment campaigns.</li><li>&middot; Prepares packets for recruit graduation and paticipate in class presentations.</li><li>&middot; Customer Service by assisting members with benefits inquires in person and by phone or email.</li><li>&middot; Resolve member issues and records discussions on Businessolver platform and reports daily issues.</li><li>&middot; Process Waiver or Premiums for Life Insurance and LTD claims.</li><li>&middot; Processes address changes, dependent eligibility, Wellness exams and undertakes other routine duties.</li><li>&middot; Assist the Administrative office as needed.</li><li>&middot; Performs other clerical duties, including without limitation, data input, scans shred documents, prepare and disperse mail.</li><li>&middot; Become well-versed in our benefit plans.</li><li>&middot; Strong Computer skills with proficiency in Microsoft Excel, Word, and Outlook.</li></ul><p><b>&lt;Experience&gt;</b></p><ul><li>Proven experience in benefits administration within a human resources environment; familiarity with systems like Businessolver, Workday, Oracle HCM, Sage, UltiPro, or SAP SuccessFactors is highly preferred.</li><li>Strong knowledge of employment laws including FMLA, workers' compensation regulations, HIPAA privacy rules, and regulatory reporting requirements.</li><li>Demonstrated ability to manage multiple HRIS platforms such as Lawson, ADP, Paylocity or Ceridian effectively for data collection and analysis.</li><li>Excellent communication skills with the ability to explain complex benefit options clearly to diverse audiences.</li><li>Experience handling payroll integrations and understanding of ERP systems like PeopleSoft or Kronos is advantageous.</li><li>Skilled in data analysis techniques to interpret benefit trends and support decision-making processes.</li><li>Join us as a Benefits Specialist where your expertise will drive employee satisfaction through innovative benefits management! We&rsquo;re committed to fostering an inclusive environment where your skills can thrive while making a lasting difference in our organization&rsquo;s success.</li></ul><p>Pay: $27.08 - $30.47 per hour</p><p>Expected hours: 40.0 per week</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Benefits Specialist

Benefit Communication Insourcing

<div><div><div><div><div><div><div><div>BCInsourcing strives to hire qualified people from a wide variety of backgrounds to expand our diversified workplace, not just because it&rsquo;s the best thing to do, but because it makes our Company stronger. If you like to serve others and love being part of a dynamic team, look no further.</div>
<div></div><div>BCinsourcing, a Lockton Company, is one of the nation&rsquo;s leading benefit communication firms. Headquartered in Kansas City, we provide customized benefit communication and administrative services directly to employees throughout the U.S., supporting our clients&rsquo; HR departments and their individual employees.</div>
</div>
</div><div></div><div>The Benefit Engagement Specialist (BES) is responsible for creating impeccable service for BCInsourcing clients and our client&rsquo;s employees by driving opportunities to conduct individual personalized benefit review sessions to educate and enroll on all core and voluntary benefit insurance products while building business relationships with our clients primarily in a face-to-face onsite environment operating at the client&rsquo;s workplace. The Specialist is directly responsible for influencing the client-facing relationship by ensuring that the client&rsquo;s leadership and each employee have a comprehensive understanding of our company&rsquo;s model and their benefit options.</div>
<div></div><div><b>Location: This position is onsite at Piemont Augusta Hospital.</b></div>
<div></div><div><b>ESSENTIAL FUNCTIONS</b></div>
</div><div><div><ul><li>Represents BCInsourcing as Company Ambassador to Piedmont by engaging in purpose-driven dialogue with the department leaders, providing support while exercising independent judgment to cultivate effective business relationships, and maintaining rapport with all case partners and the client&rsquo;s employees.</li></ul>
<ul><li>Participates in providing SME-certified-license knowledge in clients&rsquo; HR/Benefit meetings, NEO presentations, and group meetings for client&rsquo;s managers to navigate the concerns of their department&rsquo;s employees.</li></ul>
<ul><li>Makes independent decisions regarding outreach strategy while participating in the client&rsquo;s initiatives and projects related to total rewards.</li></ul>
<ul><li>Creates an approachable environment in primary and secondary workplace locations, traveling as necessary or operating remotely, to engage and counsel employees about their core and voluntary benefit options and coverages. Exercises self-driven time management to efficiently respond to face-to-face impromptu service requests and provide timely answers to client and employee questions.</li></ul>
<ul><li>Responsible for analyzing census data to create a customized reach-out strategy meant to effectively connect with newly hired and existing employees to conduct personalized one-on-one comprehensive benefit review sessions.</li></ul>
<ul><li>Responsible for accurately inputting and capturing employee enrollment decisions, using appropriate system platforms or paper application processes, and following Life and Health licensure regulations and BCInsourcing&rsquo;s quality assurance.</li></ul>
<ul><li>Participates in developing communication strategies to achieve the client&rsquo;s goals in their changing environment while using professional verbal and interpersonal communication and active listening skills in order to effectively educate employees and interact with client partners.</li></ul>
<ul><li>Responsible for developing and growing a professional work environment including prompt coordination with a supervisor or other appropriate parties including the client&rsquo;s management team, when recognizing an accelerated issue or unusual matter to ensure it is resolved thoroughly and accurately.</li></ul>
<ul><li>Obtains and maintains an active Life, Health, and Accident Insurance Producer&rsquo;s License including timely continuing education, and meets other licensing requirements and documentation, as directed by BCInsourcing&rsquo;s Licensing guidelines. Serve as subject matter expert on mechanics of insurance to advise the client&rsquo;s leadership and employees. Promptly notifies BCInsourcing&rsquo;s Licensing Specialist of any information or situation that may impact active licensure or appointment status.</li></ul>
<ul><li>Maintains a working knowledge of the client&rsquo;s annual open enrollment process for new and/or existing employees. Adapts to annual open enrollment periods and special projects by adjusting a self-guided work calendar to meet the needs of the client&rsquo;s employees including evenings and weekends, traveling as necessary.</li></ul>
<ul><li>Performs other responsibilities as requested by supervisor or client.</li></ul>
</div></div><div><div><div><div><b>MINIMUM EDUCATION AND EXPERIENCE</b></div>
</div><div><ul><li>High School Diploma/GED equivalent and/or related work experience equivalency.</li></ul>
<ul><li>Must have and maintain a valid driver&rsquo;s license to travel to client sites</li></ul>
<ul><li>Proven relationship-building experiences and professional communication skills</li></ul>
<ul><li>Demonstrated self-directed work ethic to successfully represent the company at the client location with limited and offsite supervision</li></ul>
<ul><li>Professional work experience demonstrating self-motivation and result-driven outcomes</li></ul>
<ul><li>Must have prior experience in Human Resources to include employee benefits.</li></ul>
</div><div><div><b>PREFERRED EDUCATION AND EXPERIENCE</b></div>
</div><div><ul><li>Advanced degree completed or in process</li></ul>
<ul><li>Working knowledge of insurance products, including core and voluntary benefits</li></ul>
<ul><li>Existing active Life, Health, and Accident Insurance Producer&rsquo;s License, when a client workplace requirement</li></ul>
</div>
<div></div><div><div><b>Total Rewards Summary</b></div>
<ul><li>Paid Training And Professional Development</li>
<li>Company Provided Equipment</li>
<li>Medical with HSA; Wellness Program/Gym Reimbursement</li>
<li>Dental and Vision Plans</li>
<li>Additional Voluntary Benefits</li>
<li>100% Employer-Paid Benefits including STD, LTD, and Term Life &amp; AD&amp;D</li>
<li>401k Plan with Company Match</li>
<li>Pet Insurance</li>
<li>Immediate Paid Time Off Accrual</li>
<li>Immediate Eligibility for 9 Company-Observed Paid Holidays Plus 4 More Floating Holidays</li>
<li>Paid Volunteer Day</li>
<li>Employee Referral Bonus Program</li>
</ul><div>Starting Annual Base Salary Range for This Position is $50,000 - $60,000.</div>
<div>This Position Is Also Eligible For Monthly Incentive Pay Based On Meeting Performance Metrics Following 90 Days of Active Employment</div>
<div></div><div><i>The base salary range represents the estimated low and high end of the salary range for this position. BCInsourcing takes into consideration a combination of the selected candidate&rsquo;s skill set, experience, qualifications, licensure, and other job-related reasons as it relates to the position. At our Company, generally, an individual would not be hired at the top of the range of the role, and compensation decisions are dependent on the facts and circumstances of each posting.</i></div></div></div></div></div></div></div></div><div></div>

Benefit Engagement Specialist

The Board of Pensions of the Presbyterian Church (U.S.A.),

<div><p><b>The role:
</b></p><p></p><p>The Specialist provides day to day operational assistance to assigned accounts and serves as their primary contact. The Specialist interprets and promotes the Benefits Plan and Assistance Program while facilitating employer-related issues to grow membership and serves as a partner in guiding benefit choices available, consulting on pricing reviews and determinations, monitoring billing, and managing delinquent accounts. This individual develops and maintains relationships with key accounts so the Board can retain and grow their business through cross-selling opportunities.
</p><p></p><p><b>What you will do:
</b></p><ul><li><p>Ensures clients are timely with dues payments by performing billing reconciliation.
</p></li><li><p>Provides consultative service to Churches, Affiliate Employers, key accounts, and members to ensure clients and members understand the value of the Benefits Plan and how to capitalize on their benefits.
</p></li><li><p>Processes Employer Agreements with all employers to establish a contract between the Board and the employer which outlines the benefits they will offer to each of their employee groups.
</p></li><li><p>Processes assistance grants to ensure grants are processed quickly and accurately to help members in need.
</p></li><li><p>Partners with Affiliate Employers and large churches to support employer onboarding for a smooth transition from sale to service and to support annual enrollment to provide employers and members with a clear understanding of their benefits and how to complete enrollment for the new plan year.
</p></li><li><p>Provides clients with data on Call to Health employee participation so clients can adjust their communication strategy to encourage participation.
</p></li><li><p>Interprets and promotes the Benefits Plan and Assistance Program while facilitating employer-related issues to grow membership.
</p></li></ul><p></p><p><b>What you need to succeed:
</b></p><ul><li><p>Bachelor&rsquo;s degree or equivalent experience in lieu of degree.
</p></li><li><p>Minimum 5 years&rsquo; experience in benefits administration, employee benefits, account management, or equivalent experience.
</p></li><li><p>Salesforce experience is preferred.
</p></li><li><p>Proficiency in Microsoft Office suite.
 </p></li><li><p>Proficiency with computerized benefits administration systems and customer care technologies.
</p></li><li><p>Excellent analytic and system literacy skills and a strong ability to review, analyze and make necessary recommendations.
</p></li><li><p>Problem solving and critical thinking skills to help to identify solutions to unique customer needs.
</p></li><li><p>Time management skills to prioritize tasks and ensure service is completed in a timely manner.
</p></li><li><p>The ability to build rapport with employers and remain calm and focused.
</p></li><li><p>The ability to comprehend and communicate medical and benefits information in lay-person&rsquo;s terms.
</p></li><li><p>The ability to work well with diverse groups and all levels of management to ensure the Board is consistent in its delivery of service.
</p></li><li><p>The ability to travel occasionally to represent the Board of Pensions.
</p></li><li><p>An ability, interest and desire to stay current via seminars, industry literature, and formal training and development.
</p></li></ul><p></p><p><b>We offer a generous benefits package for eligible employees.
</b></p><ul><li>Medical, dental, and vision coverage.
</li><li>Defined benefit pension plan.
</li><li>403(b)(9) retirement savings plan.
</li><li>Generous paid time off, including sick time, holidays, and 22 days of personal leave.
</li><li>Tuition assistance.
</li><li>Employee Assistance Plan and other health and well-being resources.
</li><li>Employer-paid death benefits with opportunities to purchase additional coverage.
</li><li>Employer-paid Short-Term and Long-Term disability coverage.
</li><li>Access to the Board&rsquo;s education and grant assistance programs.
</li><li>Discount programs on entertainment, travel, and more.
</li><li>Satisfaction gained from working for a service-oriented employer.
</li><li>Volunteer and other service opportunities in the community at large.
</li></ul><p></p><p><b>Our recruiting process is simple.
</b></p><p></p><p>If you&rsquo;re interested in a role at the Board of Pensions, apply online at pensions.org. If your skills match an open position, one of our recruiters will set up a phone or Microsoft Teams interview to discuss your interests, background, and skills. They&rsquo;ll also answer any questions you might have. If you are selected to continue with the recruitment process, you will meet the hiring manager and other relevant team members.
</p><p>To protect the health of our staff, we encourage everyone to receive FDA-approved vaccinations that may reduce the spread of certain infectious diseases, such as the flu and COVID-19.
</p><p></p><p><b>We are an Equal Opportunity Employer.
</b></p><p></p><p>The Board of Pensions of the Presbyterian Church (U.S.A.) is proud to be an equal opportunity employer We value diversity, equity, and inclusion and do not discriminate based on race; color; sex; national origin; age; pregnancy, childbirth, or a related medical condition; military/veteran status; marital/domestic partner status; physical or mental disability; medical condition; religion or religious affiliation, except where determined to be a bona fide occupational qualification; sexual orientation; gender; gender identity or expression; genetic information; ancestry; or any other category protected by applicable federal, state, or local law.</p></div>

Specialist, Senior Account Management

State of Arizona

<div><div><p>DEPT OF REVENUE</p>
<p><i>Funding Arizona&rsquo;s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.</i><br>
<br>
<i>All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.</i></p>
</div><p><b>Benefits Specialist</b></p>
<p>Job Location:
</p><div><p>Address: !600 W. Monroe St. Phoenix, AZ 85007<br>
</p></div><p>Posting Details:
</p><div><p>Salary: $70,000 per year<br>
</p><p>Grade: 22<br>
</p><p>Closing Date: Until closed</p>
</div><p>Job Summary:
</p><div><p>The Benefits Specialist will be responsible for the comprehensive and accurate administration of all employee leave programs, including FMLA, ADA, short-term disability, long-term disability, and other company-specific leaves. This role manages the end-to-end leave process, from initial inquiry and eligibility determination to documentation, tracking, and communication with employees and management, ensuring compliance with all federal and state regulations.<br>
<br>
The Benefits Specialist will also be responsible for developing wellness programs to boost physical, mental, and emotional health within ADOR, focusing on activities like nutrition workshops, stress management, and health screenings, while also marketing initiatives, tracking outcomes, and collaborating with stakeholders to foster a healthy environment and culture.<br>
</p><p><br>
<i>This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.</i></p>
<p><i>
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State&rsquo;s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.</i></p>
</div>
<p>Job Duties:
</p><div><div><i>Service Delivery</i><br>
<ul><li>Translates the business strategy through communication, training and support across all areas of the HR team with a focus on delivering value- added services and programs support</li><li>Nurtures an inspirational culture and positive work environment through developing high-trust relationships across the organization, and seeks to ensure that each HR transaction supports a mutually beneficial employee/employer relationship</li><li>Champions change by demonstrating a continuous improvement mindset and work style and provide support to employees in times of change.</li></ul></div><div><br>
<i>
Leave &amp; ADA Administration</i><br>
<ul><li>Administers and manages all aspects of employee leave programs, including Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA) accommodations, ergonomic requests, and other statutory, regulatory, or policy-driven leaves</li><li>Serves as the primary point of contact for employees and management regarding leave of absence inquiries, policies, and procedures</li><li>Manages the interactive process for ADA accommodation requests, working with employees and management to determine reasonable accommodations and ensuring compliance with federal and state regulations</li><li>Coordinates with third-party administrators (TPA), if applicable, for the management of short-term disability (STD) and long-term disability (LTD) claims.</li><li>Maintains confidential and accurate records of all leave cases, accommodations, and related documentation</li><li>Conducts training and provides guidance to managers and supervisors on leave policies, FMLA requirements, and the ADA interactive process</li><li>Collaborates with ADOA Risk Management or Facilities on general workplace ergonomic assessments and accommodations</li><li>Ensures timely and accurate communication with employees regarding their leave status, rights, responsibilities, and return-to-work procedures</li><li>Monitors legislative and regulatory changes related to FMLA, ADA, and other leave laws to ensure continuous compliance.</li><li>Processes and tracks necessary payroll changes and benefits continuation/payments related to leaves of absence.</li></ul></div><div><br>
<i>
Benefits Liaison</i><br>
<ul><li>Acts as a liaison for all State-Wide programs such as Capitol Rideshare, Remote Work, Benefits Options, Recognition and SECC</li><li>Administers benefits and wellness plans, including participating in the planning and implementation of employee programs such as health and wellness strategies and initiatives
</li><li>Organize health fairs, workshops and educational sessions</li><li>Prepares benefits communications to include developing and delivering clear, concise, and relevant employee communication regarding benefit and wellness programs and events; developing content for newsletters, email, and other benefit communication pieces; and working closely with the communications team to align messaging with the overall employee communication strategy.</li></ul></div><div><br>
<i>
Agency/Department Compliance &amp; Continuous Improvement</i><br>
<ul><li>Remains current on all laws, regulations, policies, and best practices related to benefits, ADA, and FMLA through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership in industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.</li><li>Actively track wellness participation, measure program effectiveness, and report on outcomes</li><li>Actively contributes to team and individual effectiveness through the following: -</li><li>Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated</li><li>Completes all required training in a timely manner.</li><li>Participates in assigned work teams as appropriate.</li><li>May complete periodic metrics, projects, huddle boards and reports as requested.
</li><li>Prepares for and actively participates in 1:1 coaching with supervisor</li><li>Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned.</li></ul><i>
Miscellaneous</i><br>
<ul><li>Modifies, creates, and/or establishes and gathers data to support metrics</li><li>Other duties as assigned</li></ul></div></div><br>
<p>
Knowledge, Skills &amp; Abilities (KSAs):
</p><div><div><b>Education &amp; Experience</b><br>
<ul><li>Any combination that meets the knowledge, skills and abilities (KSAs); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university, such as a Bachelor&rsquo;s Degree (e.g., B.S.), training, coursework, and work experience relevant to the assignment.</li><li>Minimum of three (3) years&rsquo; experience with 360-degree, full-service recruiting for non-exempt, professional, technology, and management type positions</li></ul><br>
<b>
Licenses &amp; Certifications</b><br>
None<br>
<br>
<b>Knowledge/Understanding</b><br>
<ul><li>Knowledge of human resources/personnel principles and practices</li><li>In-depth knowledge of employment laws, rules, regulations, policies, and procedures pertaining to personnel administration and leave of absence programs, e.g., FMLA, ADA, Short and Long-term disability, and workers&rsquo; compensation</li></ul><br>
<b>
Skills</b><br>
<ul><li>Excellent verbal, written, and listening communication skills</li><li>Excellent interpersonal skills and demeanor</li><li>Effective organization and time management skills, with the ability to make measurable progress on multiple tasks and projects simultaneously and work in high-pressure situations</li><li>Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, Slides, and Drive.</li><li>Proficient in the use of HRIS applications</li></ul><br>
<b>
Abilities</b><br>
<ul><li>Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety</li><li>Ability to thrive in a service-centric organizational model.</li><li>Ability to work both independently and collaboratively as part of a team.</li><li>Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
</li><li>Ability to learn LEAN concepts, principles, and tools</li><li>Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed.</li><li>Willingness and ability to embody ADOR&rsquo;s core values of Do the Right Thing, Commit to Excellence, and Care About One Another</li></ul><br>
<b>
Additional Job Demands</b><br>
<ul><li>In the course of performing the essential duties, one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.</li><li>No substantial exposure to adverse environmental conditions (such as in typical office or administrative work).</li></ul><br>
<b>
Decision-Making Authority</b><br>
Participates in the establishment of guidelines and policies<br>
<br>
<br>
</div></div><p>Selective Preference(s):
 </p><div><ul><li>Bachelor's Degree in Business, Human Resources, or a related field</li><li>Experience in processing and administering leave of absence programs, e.g., FMLA, ADA, Short and Long-term disability, and workers&rsquo; compensation.</li><li>Previous experience with LEAN concepts, principles, and tools</li></ul>
 SHRM-CP, PHR, or similar HR certification<br>
</div>
<p>Pre-Employment Requirements:
</p><div><div>The final candidate will be required to abide by the the following pre-employment checks:<br>
<ul><li>Employment Verification and Reference Checks</li><li>State and Federal Criminal Background Check, including fingerprinting</li><li>Arizona Tax Filing Records Check</li><li>If applicable, ASEDRA Authorized Driver Identification Check</li></ul></div>
<p><i>
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: </i><i>Driver&rsquo;s License Requirements.</i></p><br>
<p><i>
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).</i></p>
</div>
<p>Benefits:
</p><div><div>The State of Arizona provides a world class comprehensive benefits package including:<br>
<ul><li>Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave</li><li>Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).</li><li>A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.</li><li>Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.</li><li>Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.</li></ul></div>
<p><i>
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.</i></p><br>
<p></p>
</div>
<p>Retirement:
</p><div><p>Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary.</p>
</div>
<p>Contact Us:
</p><div><div>If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at talentgroup@azdor.gov.<br>
<br>
<ul><li>The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.</li></ul></div></div></div>

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