employee benefits specialist

Sahouri Insurance & Financial

<p><b>Client Service Specialist - Employee Benefits</b></p><p>Sahouri Insurance &amp; Financial is a privately-held insurance agency headquartered in the heart of Tyson's Corner. As an all-lines insurance broker, Sahouri Insurance has been serving domestic and international communities with success since 1970.</p><p>We offer a wide range of insurance products and risk management services, including: Embassies &amp; Diplomatic Missions, Commercial, Life and Disability, Employee Benefits and Private Clients.</p><p>Given that the agency is client-focused, customer experience is at the top of its priorities. Sahouri's most valued asset is its people. Finding the right people is vital to providing a great customer service experience. Our human capital is our competitive advantage; it is what truly separates us from what the competition views as the industry standard for customer service.</p><p>As the recipient of the GOLD Stevie Award for Best in Customer Service, our standards for providing the best customer experience are extremely high.</p><p><b>Job Summary:</b></p><p>The Client Support Specialist provides superior and timely customer service and assists the account management team in handling the daily claims, billing and eligibility requests for clients. This person also assists with the administration, reporting and processing of agency claims as well as coordinating with various carrier and agency personnel.</p><p><b>Responsibilities:</b></p><ul><li>Provide exceptional customer service by communicating, responding and following up with clients and carriers in a timely manner.</li><li>Assist account managers in coordinating all aspects of client activities.</li></ul><p>&middot; Effectively manage all claims inquiries and follow up.</p><ul><li>Contact insurance carriers for acknowledgement, status and potential escalation for pending claims.</li><li>Assist account management team with enrollment &amp; eligibility requests.</li><li>Assist with billing errors and provide necessary documentation for corrections.</li><li>Enter and update client policy information in management system Epic.</li><li>Update and organize client files and records.</li><li>Assist with various special projects as needed to support team and agency.</li></ul><p><b>Qualifications/Experience:</b></p><p>&middot; Active Life &amp; Health Insurance license.</p><p>&middot; A minimum of 2 years of customer service experience in an office environment.</p><p>&middot; Claims resolution and eligibility experience</p><p>&middot; Self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks.</p><p>&middot; The ability to work in a fast-paced environment where time-management and prioritization skills are essential.</p><p>&middot; Excellent working knowledge of Microsoft Word, Excel, PowerPoint.</p><p>&middot; Excellent verbal, written and communication skills.</p><p>&middot; Other Languages Skills preferred</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Vision insurance</li><li>Work from home</li></ul><p>People with a criminal record are encouraged to apply Experience: Customer service: 3 years (Preferred)</p><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Base Pay: $28.00 - $31.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Vision insurance</li><li>Work from home</li></ul><p>People with a criminal record are encouraged to apply</p><p>Experience:</p><ul><li>Customer service: 3 years (Preferred)</li></ul><p>Work Location: Hybrid remote in McLean, VA 22102</p>

Customer Support Specialist- Employee Benefits

Prince George's Community College

<p></p><div><div><div><div><div>Under general supervision with some independent judgment, this position performs highly technical duties in the College&rsquo;s Compensation and Benefits Office including but not limited to Active and Retiree benefits, COBRA, Life Insurance, STD, LTD, Worker&rsquo;s Compensation, FMLA and other employee related benefits.</div>
</div><br>
<div><div><b>Minimum Qualifications</b></div>
<div><div><b>EDUCATION</b><b> </b><b>AND</b><b> </b><b>EXPERIENCE</b></div><ul>
<li>One to two years of college credit (30 credit hours is equivalent to one year) or equivalent formal training in Human Resources or related.</li>
<li>Three years of human resources experience with a focus on benefits administration.</li>
<li>Specialized training in Worker&rsquo;s Compensation and Maryland State Retirement practices preferred.</li>
</ul></div>
</div><br>
<div><div><b>Criteria</b></div>
<div><div><b>CRITERIA</b><b>: </b>The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. <b>A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.</b><br>
<br>
<b>ESSENTIAL</b><b> </b><b>DUTIES</b>
</div><ul><li>Facilitate new employee Orientation/Onboarding in the absence of Senior Benefits Specialist.</li>
<li>Responsible for the completed documentation entered in Colleague HR/Payroll system for retirees and answer inquiries regarding College Benefits for retirees.</li>
<li>Responsible for benefit and wellness related reports and surveys.</li>
<li>Forward all enrollment and change forms to the appropriate health, dental and vision carriers.</li>
<li>Answer inquiries and troubleshoots problems regarding claims.</li>
<li>Coordinate, record and deposit monthly health, dental and vision premium payments for retirees and dependents payment.</li>
<li>Responsible for calculating and preparing yearly auditors&rsquo; report on retiree and dependent Health Insurance payments.</li>
<li>Assist, when necessary, the Senior Benefits Specialist with completing and transmitting enrollment forms and beneficiary designation forms to the Maryland State Retirement System and the Optional Retirement Plan.</li>
<li>Assist the employees and retirees with notary services.</li>
<li>Assist with processing STD, LTD and Life Insurance claims for the employees.</li>
<li>Assist with consulting and providing participants with FMLA.</li>
<li>Responsible for completing and forwarding retirement material to MSRS.</li>
<li>Responsible for adding new retirees to the Colleague HR/Payroll database.</li>
<li>Transmit electronic files to MSRS the amount to be deducted from retiree&rsquo;s monthly allotment for Group Health Insurance.</li>
<li>Responsible for scanning all retiree documents into the electronic filing system (ImageNow).</li>
<li>Act as a liaison with retirees, conduct retiree workshops and consultations.</li>
<li>Serve as the second retirement coordinator for Prince George&rsquo;s Community College after attaining the Retirement Coordinator certificate.</li>
<li>Responsible for overseeing the distribution of retirees&rsquo; retirement gifts and supporting internal departments with employee retirement recognition efforts.</li>
<li>Scan documents related to employee files.</li>
<li>Review the monthly CareFirst Blue Cross/Blue Shield bill for accuracy before payment is processed.</li>
<li>Responsible for processing death claims including contacting beneficiaries, funeral homes, insurance companies and where applicable, MSRS.</li>
<li>Accountable for forwarding tax shelter materials to companies.</li>
<li>Participate in peak registration and maintain confidentiality of information.</li>
<li>Acting as liaison between vendors and the college community.</li>
<li>Perform other duties as required.</li></ul><p></p><div><br>
</div><div><b>
KNOWLEDGE</b><b>, </b><b>SKILLS</b><b> </b><b>AND</b><b> </b><b>ABILITIES</b></div><ul>
<li>Detailed knowledge of current human resources and benefits administration practices, with strong customer service and communication skills to effectively consult with retirees.</li>
<li>Ability to work under pressure in a high-volume office environment.</li>
<li>Ability to work flexible schedule to meet operational needs when necessary.</li>
<li>Ability to work independently as well as collaboratively in a team environment</li>
<li>Knowledge of employee benefit programs, including health insurance, life insurance, disability programs, unemployment insurance, and Workers&rsquo; Compensation.</li>
<li>Ability to establish and maintain effective working relationships with colleagues at all organizational levels.</li>
<li>Proficiency in using standard office and HR-related software, including Microsoft Office Suite, Outlook, Perceptive Content, Microsoft Teams, Zoom, Webex, KRONOS, and Colleague.</li>
<li>Ability to handle confidential information with discretion, sensitivity, and professionalism.</li>
<li>Strong organizational skills, with the ability to prioritize work while maintaining accurate and well-structured records and files.</li>
<li>Ability to use initiative in completing recurring assignments with minimal supervision.</li>
</ul></div>
</div><br>
<div><div><b>Job Requirements</b></div>
<div><div><b>PHYSICAL</b><b> </b><b>REQUIREMENTS</b></div><div>
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.</div><div><b>
OTHER</b><b> </b><b>REQUIREMENTS</b></div><ul>
<li>Required to work overtime when necessary.</li>
<li>Ability to communicate effectively in spoken and written standard English.</li>
<li>As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.</li>
<li>A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.</li>
<p></p>
</ul><div><b>ACCOMMODATIONS</b><b>
</b><br>
To perform this job successfully, an individual must be able to satisfactorily perform each essential job duty. Prince George&rsquo;s Community College provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Accommodation determinations are made on a case-by-case basis. If reasonable accommodation is needed, please contact the Equity, Culture, and Talent (ECT) department</div></div>
</div><br>
<div><div><b>Is Background Check Required?</b></div> <div>Yes</div>
</div><br>
<div><div><b>Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?</b></div> <div>No</div></div></div></div></div>

Benefits Specialist

CONTINENTAL RESOURCES

<p><b>Job Summary</b></p><p>The Benefits Specialist supports the administration, communication, and day to day operations of the company&rsquo;s benefits and wellness programs. This role serves as a first point of contact for employees and leaders on leave-related questions, and on many benefits-related questions, ensuring accurate information, timely issue resolution, and a positive employee experience while maintaining compliance with company policies and applicable laws.</p><p><b>Duties and Responsibilities</b></p><ul><li>Administer complex leaves of absence (e.g., FMLA, personal, medical, disability), including end‑to‑end case management, documentation tracking, and employee and leader communication.</li><li>Help ensure benefits practices align with internal policies and external regulations (ERISA, COBRA, HIPAA, ACA, etc.) by following established procedures.</li><li>Respond to employee and leader inquiries regarding medical, dental, vision, life, disability, retirement, leave, and other benefit programs.</li><li>Educate employees on plan options, eligibility, enrollment processes, and qualifying life events.</li><li>Participate in and facilitates benefits-related meetings and/or trainings, including new hire orientation, annual benefit open enrollment sessions, and other ongoing education initiatives.</li><li>Process benefits enrollments, changes, and terminations in the HRIS and with vendors in an accurate and timely manner.</li><li>Review and reconcile benefits data and reports (enrollment files, invoices, deductions) to ensure accuracy.</li><li>Support annual open enrollment, including system testing, materials review, and issue tracking.</li><li>Partner with benefits vendors and internal stakeholders (Payroll, HRIS, HR Business Partners) to resolve discrepancies and employee issues.</li><li>Support audits, data clean up efforts, and process improvement initiatives to increase efficiency and accuracy.</li><li>Run standard benefits reports and assist with data requests for audits, analytics, and leadership review.</li><li>Maintain accurate and organized electronic documentation and employee records in accordance with retention requirements.</li><li>Facilitate other leave requests, which may include accommodation requests under the ADA.</li><li>Other duties as assigned.</li></ul><p><b>Skills and Competencies</b></p><ul><li>Clear written and verbal communication skills, with the ability to explain complex information in understandable terms.</li><li>Strong analytical and problem-solving skills.</li><li>Strong organizational and time management skills.</li><li>Working knowledge of group benefits (medical, dental, vision, life, disability, retirement) and basic benefits terminology.</li><li>Customer service orientation, with the ability to handle sensitive situations with discretion, professionalism, and confidentiality.</li><li>High attention to detail and accuracy when working with data and documentation.</li><li>Ensures accountability - Holding self and others accountable to meet commitments.</li><li>Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.</li><li>Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.</li><li>Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.</li><li>Drives results - Consistently achieving results, even under tough circumstances.</li><li>Continuous Improvement &ndash; Looks for ways to streamline processes and enhance the employee experience.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor&rsquo;s degree from an accredited college or university in Business or related degree field.</li><li>Proficiency in Microsoft Office Suite applications.</li><li>Minimum of four (4) years&rsquo; experience in Benefits/Leave administration or similar role.</li><li>An acceptable pre-employment background and drug test.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Working knowledge of related requirements including 401(k), ERISA, FMLA, COBRA, ADA, etc.</li><li>Fundamental knowledge and experience in benefits administration.</li><li>Professional benefits certification (CEBS/CBP) and/or other HR professional certification (PHR/SHRM-CP).</li><li>Previous experience with the Workday HRIS system.</li></ul><p><b>Physical Requirements and Working Conditions</b></p><ul><li>Requires prolonged sitting, some bending and stooping.</li><li>Occasional lifting up to 25 pounds.</li><li>Manual dexterity sufficient to operate a computer keyboard and calculator.</li></ul><p>Continental Resources, Inc. provides equal employment opportunities and access for all applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, veteran status, or any other category protected by law.</p><p>Pay: $65,000.00 - $80,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Parental leave</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Benefits/Leave Administration: 4 years (Required)</li></ul><p>Work Location: In person</p>

Kymera International

<div>Description:<p><br>
</p><p>The Total Rewards Specialist supports the administration and coordination of compensation, benefits, and incentive programs within the HR Operations Center of Excellence (COE). This role focuses on ensuring total rewards programs are administered accurately, consistently, and in compliance with company policies and regulatory requirements.</p><p>
The Total Rewards Specialist works closely with HR leadership, Payroll, Finance, and HRIS teams to support compensation processes, benefits administration, and employee inquiries related to total rewards programs. This role is primarily operational and administrative in nature, supporting the execution of total rewards programs across the organization.</p>
Requirements:<p><br>
</p><p><b>Compensation Administration</b></p><ul><li>
Administer salary structures, job benchmarking, and compensation data tracking.</li><li>
Support and manage annual merit increase and incentive program processes.</li><li>
Maintain accurate compensation records, files, and related documentation.</li><li>
Prepare compensation reports, analyses, and supporting data as needed.</li></ul><p></p><p><b><br>
Benefits Administration</b></p><ul><li>
Administer health, welfare, retirement, and 401(k) programs, including eligibility, enrollments, and ongoing plan administration.</li><li>
Coordinate open enrollment activities, including preparation and employee communications.</li><li>
Serve as a primary point of contact for employee benefit and 401(k) questions.</li><li>
Partner with benefits vendors, recordkeepers, and brokers to support program administration and resolve issues.</li><li>
Assist with 401(k) plan processes, including contributions, loan and distribution coordination and general plan support.</li></ul><p></p><p><b><br>
HRIS &amp; Payroll Coordination</b></p><ul><li>
Maintain accurate compensation and benefits data within HR systems.</li><li>
Partner with Payroll to ensure proper setup and maintenance of deductions, earnings codes, and 401(k) contributions and employer match configurations.</li><li>
Manage and maintain benefits and payroll file feeds, ensuring accurate data transmission between HRIS, payroll, and vendor systems.</li><li>
Perform regular audits of file feeds and system integrations to ensure data accuracy, completeness, and timeliness.</li><li>
Troubleshoot and resolve file feed errors in partnership with vendors, Payroll, and HRIS teams.</li><li>
Support system testing, updates, and process changes during HRIS enhancements and implementations.</li></ul><p></p><p><b><br>
Employee Support</b></p><ul><li>
Respond to employee questions related to compensation, benefits, 401(k), and HR policies.</li><li>
Assist employees with benefit enrollments, 401(k) participation, and life event changes.</li><li>
Provide guidance on navigating HR systems and accessing total rewards resources.</li></ul><p></p><p><b><br>
Compliance &amp; Documentation</b></p><ul><li>
Maintain documentation for total rewards programs, including 401(k) plan documentation, file feed processes, and standard operating procedures.</li><li>
Assist with compliance requirements related to benefits, compensation, and retirement plans (e.g., nondiscrimination testing support, audits, and filings).</li><li>
Support internal and external audit requests by gathering and validating total rewards data and documentation.</li><li>
Conduct periodic data audits across systems (HRIS, payroll, vendors) to ensure alignment and compliance.</li></ul><p></p><p><b><br>
HR Operations Support</b></p><ul><li>
Demonstrate a willingness to learn and support additional areas within HR Operations.</li><li>
Provide cross-functional backup support to other areas within the HR Operations Center of Excellence.</li></ul><p><br>
</p><p><b>Work Environment</b></p><p><br>
</p><ul><li>Remote work environment with regular virtual collaboration across HR, Finance, Payroll, and HRIS teams</li><li>
 Standard business hours with occasional flexibility required during peak HR program periods such as open enrollment, merit cycles, or incentive payouts</li><li>
Flexibility to travel occasionally for team meetings, open enrollment, and audit assistance (No more than 15% of the time)</li></ul></div>

Specialist, Total Rewards

State of Washington

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><p><b>DSHS ESA Public Benefits Specialist 1-3</b></p><p>
Economic Services Administration Community Service Division has an exciting entry-level position as a Public Benefits Specialist, with training provided. This role involves working on-site at our Everett Community Services Office (CSO). When you work for us, your compassion shows at work every day, helping the lives of your fellow Washingtonians. This full-time career can be a gateway to a rewarding profession in public service.</p><p>
Those hired into the Public Benefits Specialist 1-3 training plan with ESA CSD can expect a minimum monthly salary of $4,428 (Range 43, Step G). This salary will increase as the employee successfully progresses in their training. Projected timelines and ranges for this progression are shown below.</p><p><b><br>
Salary Progression in Training Steps:</b></p><ul><li>
Public Benefits Specialist 1: $4,428.00 Step G &ndash; $5,011.00 Step L (6 months)</li><li>
Public Benefits Specialist 2 $4,428.00 Step D &ndash; $5,398.00 Step L (6 months)</li><li>
Public Benefits Specialist 3: $4,882.00 Step E &ndash; $5,812.00 Step L</li></ul><p>
We look forward to welcoming dedicated people who meet the minimum requirements listed below and are eager to make a difference.</p><p>
See why others like you have chosen a career with us:</p><div></div><p>
As a Public Benefits Specialist, you will help people applying for public assistance services through face-to-face interactions and over the phone. You'll determine eligibility for all public assistance programs by conducting interviews, obtaining information from individuals and third parties. You will also process applications received online and process all case actions using the appropriate computer programs.</p><b>
Note: </b>Snohomish County employees are eligible to receive an Orca Card for transportation needs.<p><b><br>
Some of what you will do:</b></p><ul><li>
Using internal software, learn to process applications for initial and on-going eligibility determinations for Financial, Child Care, Supplemental Nutrition Assistance Program, and Medicaid Assistance programs.</li><li>
Conduct intensive interviews and independently determine eligibility.</li><li>
Gather and review data, applications, and verification for each benefit program as it relates to each person's circumstances.</li><li>
Process all applications and case actions in accordance with federal and state requirements based on household income and size.</li><li>
Explain program requirements, application procedures, and verification needs, as well as answer questions regarding benefits or available services to clients.</li></ul><p><b>
How you'll grow:</b><br>
 A career in public service can be demanding yet rewarding. Your customers come from diverse backgrounds and speak many languages. There is a lot to learn, and classroom training is a big part of the beginning. We'll be with you every step of the way.<br>
<br>
<b>We're looking for applicants who have the education and/or experience as listed below:</b></p><ul><li>
Four years in a customer service job where the major duties involved public contact or a job providing staff support in financial eligibility determination such as examining/processing loan applications, medical insurance or rehabilitation claims, or unemployment insurance claims (College education can substitute year-for-year for experience).</li></ul><p>
OR</p><ul><li>
One year of equivalent, out-of-state experience conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs.</li></ul><p><b><br>
We would like to hire someone who:</b></p><ul><li>
Thrives in a standardized work setting.</li><li>
Is able to learn and utilize various computer programs.</li><li>
Can communicate effectively with people in diverse or difficult situations, including calming others, working with people who have communication challenges, assisting underserved populations, and discussing confidential and unpleasant options, in person and over the phone.</li><li>
Can work with complex technical regulations and procedures and analyze complex situations.</li><li>
Refrains from personal bias when determining eligibility.</li><li>
Prioritizes and performs multiple tasks in a busy office with numerous interruptions.</li></ul><p><b>
Ready to start a rewarding career? </b>Apply today!</p><p>
The Department of Social and Health Services&rsquo; (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency&rsquo;s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.</p><p><b>
Questions?</b> Please contact saleen.hernandez@dshs.wa.gov or call Talent Acquisition 360-725-5810 and reference project number 02312.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<div><p>Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant&rsquo;s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.<br>
<br>
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.<br>
<br>
 E-Verify&reg; is a registered trademark of the U.S. Department of Homeland Security</p></div></div></div>

DSHS ESA Public Benefits Specialist 1-3

Glenview School District 34

<div></div><div><ul><div><div>JobID: 2173</div></div><br>
<p></p><div><div><b>
Position Type:</b><br>
 Support Staff/Benefits Specialist<br>
</div><div><b>
Date Posted:</b><br>
 3/19/2026<br>
</div><div><b>
Location:</b><br>
 Administration Building<br>
</div><div><b>
Date Available:</b><br>
 July 1, 2026</div><div><b><br>
PURPOSE:</b> Supports the Business Services Department in pursuit of the District's annual strategic plan goals. Administers various employee benefit plans including but not limited to life, health, dental, and disability. Works with payroll and HR to coordinate changes in benefits related to employment changes and leaves of absence.</div><div><b><br>
QUALIFICATIONS:</b></div><div><br>
1. B.A. or B.S. degree (relevant work experience may be substituted for degree)<br>
2. Strong problem solving, organizational and presentation skills<br>
3. Able to effectively communicate, both verbally and in writing, with all levels<br>
4. Demonstrated proficiency in Google workspace (including advanced use of Sheets and document collaboration tools), MS Office (including Word and Excel)<br>
5. Motivated self-starter with strong attention to detail;<br>
6. Persistent, accurate, sense of urgency and professional<br>
7. Team orientation and customer service focused<br>
8. Experience with Benefitsolver preferred<br>
9. 1-3 years benefit administration experience preferred</div><div><b><br>
PERFORMANCE RESPONSIBILITIES:</b></div><div><br>
1. Serves as the main point of contact for benefit related employee inquiries.<br>
2. Provides support for benefits orientation to new hires.<br>
3. Completes monthly reporting on financial and enrollment activity.<br>
4. Processes benefit enrollments, changes and cancellations.<br>
5. Handles the annual benefits open enrollment from system set up to transfer of benefit enrollments and changes to insurance carriers.<br>
6. Continually develops and promotes the wellness program.<br>
7. Coordinates monthly payments to various vendors.<br>
8. Maintains vendor contact to investigate discrepancies and provide information in non-routine situations.<br>
9. Assists in preparing materials and in presenting benefits plan changes to employees.<br>
10. Attends committee meetings when the topic of benefits is on the agenda.<br>
11. Analyzes employee utilization of current benefits and develops specific recommendations for review by management.<br>
12. Participates in benefits surveys and analyzes results to determine organization's market relationship.<br>
13. Collects sensitive information during collective bargaining negotiations for successor agreements.<br>
14. Maintains strict confidentiality regarding all District information, including information developed or maintained by the Board of Education or Administrators with regard to labor relations and collective bargaining, under the direction of the Assistant Superintendent for Business Services.<br>
15. Oversees the workers compensation program and benefits of the District and consults with the Assistant Superintendent on such issues.<br>
16. Assists with the application, approval and administration of leave rights and benefits under the Family Medical Leave Act.<br>
17. Complies with all applicable federal and state laws and regulations.<br>
18. Perform other duties as assigned.</div><div><b><br>
PHYSICAL DEMANDS:</b> Ability to lift, push, or pull up to 20 pound items.</div><div><b><br>
TERM:</b> Full-time (1.0 FTE), 12 months</div><div><b><br>
ORGANIZATIONAL RELATIONSHIP:</b> Reports to the Assistant Superintendent for Business Services/CSBO</div><div><b><br>
SALARY:</b> $62,500 - $75,000</div></div></ul></div><p></p>

Diversified Benefit Services

<div><p><b>Benefits Administration | Financial Accuracy | High-Volume Processing</b><br>
<br>
If you have experience in <b>Accounts Payable, Accounts Receivable, Payroll Processing, Banking Operations, HR, Employee Benefits, or Insurance Claims</b>, your background aligns exceptionally well with this opportunity.<br>
<br>
We are hiring a <b>Claims Account Specialist</b> to manage the day-to-day administration of pre-tax benefit plans for an assigned group of clients. This is a high-volume, detail-driven role where financial accuracy, process discipline, and service excellence are critical.<br>
<br>
<b>What You&rsquo;ll Be Responsible For</b></p><ul><li>
Processing high volumes of benefit claims with precision</li><li>
Issuing reimbursements and ensuring financial accuracy</li><li>
Managing enrollments, eligibility updates, and payroll-related status changes</li><li>
Administering FSA, HRA, ICHRA, HSA, and other customized benefit plans</li><li>
Responding to client and participant inquiries professionally and efficiently</li><li>
Implementing plan setups and processing plan changes</li><li>
Maintaining compliance and documentation standards</li></ul><p><b>
Backgrounds That Translate Well to This Role</b><br>
<br>
We strongly encourage candidates with experience in:</p><ul><li>
Accounts Payable (AP)</li><li>
Accounts Receivable (AR)</li><li>
Payroll processing</li><li>
Banking or financial operations</li><li>
Human Resources administration</li><li>
Employee benefits administration</li><li>
Insurance claims processing</li><li>
TPA or carrier environments</li></ul>
If you&rsquo;re accustomed to handling financial transactions, reviewing documentation for accuracy, meeting processing deadlines, and maintaining confidentiality &mdash; this role will feel familiar and rewarding.<br>
<br>
<b>What You Bring</b><ul><li>
Proven ability to deliver high-level customer service</li><li>
Strong organizational skills with exceptional attention to detail</li><li>
Analytical thinking and sound problem-solving ability</li><li>
Basic math/accounting competency</li><li>
Ability to multi-task effectively in a fast-paced environment</li><li>
Professional communication and interpersonal skills</li><li>
Flexibility and ability to shift priorities quickly</li><li>
Proficiency in Microsoft Office 365, including Excel</li><li>
Strong technical aptitude and ability to learn new systems</li></ul><p><b>
Why This Role Matters</b><br>
<br>
Behind every processed claim is an employee relying on accurate, timely reimbursement. Your work directly impacts client satisfaction and participant experience.<br>
If you thrive in structured, high-volume environments where accuracy and follow-through are non-negotiable &mdash; we&rsquo;d like to connect.<br>
<br>
<b>Apply now, it&rsquo;s quick and mobile-friendly </b><b>https://diversifiedbenefitservices.applytojob.com/apply</b></p></div><p></p>

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