employee relations specialist

Community Options

<div>Description 
 
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
 
 
We are actively seeking an Employee Relations Specialist to join our team in Princeton, NJ. The Employee Relations Specialist is responsible for managing complex employee relations cases, including investigating allegations of misconduct, policy violations, harassment, and other workplace issues. This role requires a deep understanding of employment law, exceptional investigative skills, and the ability to handle sensitive situations with professionalism, confidentiality, and impartiality. The Employee Relations Specialist will collaborate closely with the Senior Employee Relations Specialist and HR leadership to ensure fair resolutions and a positive work environment. 
 
Starting Salary: $70,000 
 
Work Hours: 10am - 6pm 
 
Responsibilities 
<ul><li>
Complaint Intake and Resolution</li><li>
Receive and manage complaints from various sources, ensuring prompt and appropriate responses</li><li>
Triage and prioritize cases based on severity, complexity, and organizational impact</li><li>
Partner with Senior Employee Relations Specialist and HR leadership to develop and implement appropriate resolutions, including corrective actions and policy updates</li><li>
Investigations Management</li><li>
Conduct thorough investigations into complex employee relations issues, including allegations of harassment, discrimination, retaliation, workplace misconduct, and policy violations</li><li>
Define the scope and objectives of each investigation, developing an effective plan to gather and analyze relevant information</li><li>
Interview complainants, respondents, and witnesses, ensuring a fair and unbiased process</li><li>
Review and analyze evidence, including documents, communications, and other materials, to support findings</li><li>
Prepare detailed and concise investigation reports summarizing findings and recommendations</li><li>
Compliance and Policy Adherence</li><li>
Ensure investigations and resolutions are conducted in compliance with company policies, procedures, and applicable employment laws</li><li>
Maintain strict confidentiality and safeguard sensitive information throughout all phases of investigations</li><li>
Documentation and Tracking</li><li>
Maintain organized, detailed records of all complaints, investigations, and resolutions</li><li>
Regularly update the complaint and investigation tracker to reflect case progress and outcomes</li><li>
Employee must cooperate with the licensee and department staff in any inspection, inquiry, or investigation</li><li>
Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing</li><li>
All other duties as assigned</li></ul> 
 
Minimum Requirements 
<ul><li>
Bachelor&rsquo;s degree in human resources, business administration, or a related field</li><li>
Minimum of 3-5 years of experience in employee relations or conducting workplace investigations</li><li>
In-depth knowledge of employment laws and regulations, including Title VII, ADA, FMLA, and other relevant statutes</li><li>
Strong analytical and critical-thinking skills, with the ability to assess complex situations and make sound decisions</li><li>
Exceptional written and verbal communication skills, including the ability to draft clear and professional reports</li><li>
Demonstrated ability to maintain confidentiality and handle sensitive issues with discretion</li><li>
Proficiency in Microsoft Office and case management systems</li></ul> 
 
Why Community Options? 
 
Competitive Insurance Benefits (Medical, Dental, Vision) 
Paid Holidays&mdash;Including a Birthday Holiday 
Generous PTO 
Employee Incentive &amp; Discount Programs 
403b Retirement Plan 
Incredible career growth opportunities 
Please Visit Our Website to Complete an Online Application! Careers.comop.org
 
 
Community Options is an Equal Opportunity Employer M/F/D/V 
 
#IND-NA</div>

Employee Relations Specialist

Children's Specialized ABA

<div>About Children&rsquo;s Specialized ABA
Children&rsquo;s Specialized ABA is designed to address the comprehensive needs of children diagnosed with Autism Spectrum Disorder (ASD). By leveraging the expertise of the Children&rsquo;s Specialized Hospital Autism Center of Excellence, the program aims to expand access to innovative and compassionate care, empowering children diagnosed with autism to thrive. Children&rsquo;s Specialized ABA offers home-based, community-based, and center-based ABA therapy.
At Children&rsquo;s Specialized ABA, we envision a future where every child diagnosed with autism has access to innovative and compassionate care, empowering them to thrive and reach their full potential. Our vision is built on four core values:<ul><li>
Inclusivity: We celebrate the diversity within the Autism spectrum and are committed to creating an inclusive environment that respects and values each person&rsquo;s individual strengths and differences.
</li><li>Innovation: We foster a culture of creativity and collaboration, exploring new ideas to develop personalized solutions that enhance quality of life for all children with Autism.
</li><li>Connection: We actively engage with the health systems and broader community to coordinate services and care for people with Autism.
</li><li>Quality and Safety: We invest in research and training to provide cutting-edge, effective, safe, and personalized services tailored to the unique needs of those we serve.
</li></ul>Join Us as an Employee Relations Specialist 
The Employee Relations Specialist supports a multi-state workforce within the Applied Behavior Analysis (ABA) field by fostering a fair, respectful, and compliant workplace. This role addresses employee concerns, conducts workplace investigations, supports annual performance management processes, and advises leaders on employee relations matters across multiple jurisdictions. The Employee Relations Specialist partners closely with field leadership, HR, and legal counsel to mitigate risk, ensure consistent application of policies, and support high-quality clinical and operational outcomes. 
What You'll Do: 
Employee Concerns &amp; Workplace Investigations<ul><li>
Receive, assess, and respond to employee concerns, complaints, and workplace issues in a timely and professional manner</li><li>
Work with employees and their managers to understand perspectives and guide them toward resolution of conflicts or workplace issues</li><li>
Conduct impartial workplace investigations related to employee relations matters, including harassment, discrimination, retaliation, policy violations, and field-based concerns</li><li>
Investigate internal employee complaints and recommend solutions to management, the Director of Human Resources, and the VP of Human Resources, including consistent corrective action or termination, while weighing legal risk factors to the organization</li><li>
Interview employees and management, gather evidence, and maintain detailed and confidential documentation</li><li>
Document investigation findings, recommendations, and resolutions in accordance with company policy and employment law</li></ul>
Policy Interpretation &amp; Compliance<ul><li>
Interpret and apply company policies, employee handbooks, and state specific addendums across multiple states</li><li>
Ensure compliance with federal, state, and local employment laws applicable to multi-state employers</li><li>
Monitor state-specific requirements related to wage and hour, leave laws, training, and disciplinary practices</li><li>
May assist in the creation and refinement of company-wide HR policies and collaborate and consult on non-HR policies</li><li>
Partner with legal counsel and senior HR leadership on high-risk or complex employee relations matters, including those involving licensed clinicians and direct care staff</li></ul>
Performance Management &amp; Annual Review Support<ul><li>
Support and administer the annual performance management process for field-based and administrative employees across multiple states</li><li>
Manage and oversee annual performance reviews within the HRIS system and ensure timely and accurate completion</li><li>
Coach managers and clinical leaders on performance management best practices, including progressive performance management, performance improvement plans (PIPs), exit strategies, and involuntary separations</li><li>
Review performance documentation for consistency, fairness, and compliance across locations and job roles</li><li>
Provide guidance on corrective action tied to performance outcomes, including coordination with credentialing or licensure considerations where applicable</li></ul>
Leaves of Absence &amp; ADA Accommodations<ul><li>
Complete and manage leave of absence requests in compliance with federal, state, and local laws</li><li>
Administer the ADA interactive process, including intake, documentation review, and determination of reasonable accommodations</li><li>
Partner with managers, employees, and healthcare providers to assess accommodation needs and operational feasibility</li><li>
Ensure timely, consistent, and legally compliant accommodation
determinations and ongoing monitoring</li><li>
Maintain confidential records related to leaves and ADA accommodations</li></ul> 
Documentation &amp; Risk Management<ul><li>
Maintain accurate, confidential employee relations case files and case management tools</li><li>
Support the rollout and adoption of employee relations processes, templates, and case management systems</li><li>
Identify trends from case data and escalate systemic issues or risks to HR and organizational leadership</li><li>
Track and report on employee relations trends, identifying areas of risk and
opportunities for improvement</li><li>
Prepare documentation to support audits, unemployment claims, and potential litigation</li><li>
Respond to unemployment claims thoroughly, accurately, and in a timely manner</li></ul> 
What You'll Need<ul><li>
Bachelor&rsquo;s Degree, preferably in HR or related area</li><li>
PHR, SPHR, or SHRM-CP designation preferred</li><li>
Minimum 3 years of Employee Relations or HR Generalist with a heavy focus on employee relations experience; Proven experience conducting workplace investigations</li><li>
Strong working knowledge of employment laws affecting multi-state employers, including wage and hour, leave laws, ADA, FMLA, and anti-discrimination regulations</li><li>
Excellent written and verbal communication and documentation skills</li><li>
Strong organization skills and project management skills</li><li>
Proficiency in Microsoft Suite; Word, Excel, PowerPoint</li><li>
Proficiency with human resource information systems (HRIS)</li><li>
Previous experience with Paylocity strongly preferred</li></ul>
Work Location &amp; Hours: 
This is a full-time position in a hybrid work setting, working one day per week in any of our NJ EI Centers (Jackson, Voorhees, Newark). The core hours are 8:30am to 5:00pm.
Why Work With Children&rsquo;s Specialized ABA?
We&rsquo;re an amazing ABA provider! We take a whole-child, whole-caregiver approach. Our integrated model combines ABA therapy with speech, occupational therapy, and behavioral health support. You&rsquo;ll be part of a deeply collaborative, mission-driven team. 
Here&rsquo;s what you can expect:<ul><li> 
Up to 24 paid days off in your first year (including PTO, sick time, and holidays); earned on an accrual basis, paid time off increases with tenure</li><li>
Comprehensive benefits.</li><li>
Free 50k life insurance policy.</li><li>
Free Employee Assistance Program (EAP).</li><li>
401(k) retirement savings plan</li><li>
Company discount program &ndash; discounts of amusement parks, memberships, cruises, movie tickets, spas, sports ticks and more.</li></ul> 
Reasonable Pay Estimate
A reasonable estimate of the pay range for this position is $75,000.00 to $80,000.00 per year. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and experience equity.
Children&rsquo;s Specialized ABA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>

Corporate Hospitality Service

<div>JOB DESCRIPTION
Employee Relations Specialist
Reports To: Director of Human Resources 
Job Type: Full-Time, Exempt (Salary) 
Work Location: On-site at Corporate Office and Field Camps (West Texas &amp; SE New Mexico); frequent travel required
General Description
Corporate Hospitality Housing (CHH) operates 10+ active camps across Texas and New Mexico. We&rsquo;re hiring a hands-on Employee Relations Specialist to serve as our single, dedicated ER resource. This role is field-facing and primarily on-site to support managers and employees, conduct investigations, respond to injuries and safety incidents, ensure timekeeping accuracy, and resolve escalations quickly and professionally.
On-Site &amp; Travel Expectations (Essential)<ul><li>
On-site presence is required at the corporate office and across camps; remote work is limited with exceptions.</li><li>
Travel to Pecos, Midland, Odessa, Carlsbad, Loving, and other camp locations.</li><li>
Rapid response to injuries, safety incidents, payroll/timekeeping escalations, and ER matters; may include after-hours follow-up.</li><li>
Valid driver&rsquo;s license and reliable transportation (company vehicle or mileage per policy).</li><li>
Ability to navigate active hospitality/industrial environments (walk sites, climb stairs, extended standing).</li></ul>
Responsibilities
Investigations &amp; ER Casework<ul><li>
Lead impartial investigations on-site if needed (harassment, discrimination, misconduct, policy violations).</li><li>
Document findings, recommend corrective action, and close cases on-time with stakeholder updates.</li></ul>
Injury Response &amp; Safety<ul><li>
Coordinate incident response, OSHA recordkeeping, and workers&rsquo; comp intake.</li><li>
Partner with carriers/clinics on treatment status, modified duty, and return-to-work.</li></ul>
Timekeeping &amp; Payroll Support (ADP)<ul><li>
Own daily time clock hygiene: monitor missing punches, duplicates, and out-of-schedule punches across 10+ camps.</li><li>
Run and review exception reports (missed punches, unapproved timecards, edits after approval) and coordinate fixes with managers.</li><li>
Verify pay classes, transfer codes, and job locations on timecards to ensure accurate costing and compliance.</li><li>
Escalate unresolved issues (chronic missing punches, off-the-clock risk, meal/rest break concerns) and coach managers on preventive routines.</li><li>
Support semi-monthly payroll readiness: status checks, approvals, and audit spot-checks; submit correction logs to Payroll for off-cycle adjustments as needed.</li><li>
Maintain documentation for wage/hour compliance (edit notes, attestations, approvals) per policy.</li></ul>
Policy, Coaching &amp; Compliance<ul><li>
Advise managers on corrective action, performance improvement, and conflict resolution.</li><li>
Interpret and apply CHH policies.</li><li>
Conduct exit interviews and analyze themes to drive retention and culture improvements.</li></ul>
Field Partnership &amp; Culture<ul><li>
Build trust with camp leaders and crews; be a visible, consistent presence across locations.</li><li>
Support onboarding quality and manager readiness (expectations, documentation, follow-through).</li></ul>
Required Skills<ul><li>
Exceptional communication (clear, direct, diplomatic) in English and Spanish (Bilingual required).</li><li>
Proven ability to de-escalate, investigate objectively, and maintain confidentiality.</li><li>
Strong judgment, organization, and follow-through under tight timelines.</li><li>
Hands-on with ADP Time &amp; Attendance (or similar): time edits, exception reports, approvals, and payroll cutoffs.</li><li>
High proficiency with email, Microsoft 365, timekeeping tools.</li></ul>
Experience<ul><li>
4+ years in Employee Relations or HR Generalist roles with investigations and case management ownership.</li><li>
Working knowledge of OSHA, and workers&rsquo; compensation practices.</li><li>
Multi-site operations experience (hospitality, facilities, industrial services) preferred.</li><li>
HR certification (PHR/SPHR/SHRM-CP/SHRM-SCP) preferred.</li></ul>
Work Schedule<ul><li>
Core business hours with flexibility for after-hours/urgent escalations tied to operations and payroll timelines.</li></ul>
Compensation &amp; Benefits (After 90 Days)<ul><li>
Health, Dental, and Vision Insurance</li><li>
Paid Time Off (PTO)</li><li>
Annual Performance Bonus</li><li>
After 1 year of service: employer-paid allied medical coverage (per plan terms)</li></ul>
EEO &amp; Accommodation
CHH is an Equal Opportunity Employer. We provide reasonable accommodations to qualified individuals with disabilities. If you need assistance during the hiring process, notify HR. Duties, responsibilities, and activities may change at any time with or without notice.<div><div> 
Join Us</div></div><div><div>
If you&rsquo;re passionate about people, policies, and making a positive workplace impact, we invite you to apply and become a key part of our growing organization.</div><div></div><div> 
To explore more, please visit our page at https://www.chsoilfield.com/</div><div></div><div> 
Want to know what we do? Check out a short video about CHH.</div><div>
https://www.youtube.com/watch?v=gOmkVPqOyEU</div></div></div>

Confidential Jobs

<div>
 
 
 Job Scope
 
 
 
 Oversee all aspects of employee relations and human resources operations within a structured, compliance-driven environment.
 
 
 The ideal candidate will possess a strong command of UAE Labour Law, extensive experience in managing employee relations, grievance handling, disciplinary actions, and terminations, and solid familiarity with Emiratization regulations and reporting.
 
 
 This role requires a proactive, fair, and solutions-oriented HR professional capable of balancing people management with legal compliance and organizational integrity.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serve as the primary point of contact for employee relations, ensuring prompt, fair, and legally compliant resolution of workplace issues, conflicts, and grievances.
 </li>
 <li>
 Provide expert guidance to management and employees on UAE Labour Law, including disciplinary action, warning procedures, investigations, and termination obligations.
 </li>
 <li>
 Manage and document termination cases (voluntary, involuntary, redundancy, or performance-based) in full compliance with UAE Labour Law and company policy.
 </li>
 <li>
 Support the creation, implementation, and continuous review of HR policies, employee handbooks, and code of conduct to ensure consistency and compliance.
 </li>
 <li>
 Maintain accurate employee records and ensure all HR documentation, contracts, and HRMS data meet MOHRE and internal audit standards.
 </li>
 <li>
 Oversee Emiratization initiatives, ensuring compliance with Tawteen and MOHRE reporting requirements, and track KPIs related to hiring, training, and retention of UAE Nationals.
 </li>
 <li>
 Collaborate with department heads to identify manpower needs across various business units (retail, drivers, field staff, etc.) while ensuring compliance with labor-quota regulations.
 </li>
 <li>
 Support employee engagement, development, and performance management processes that reinforce accountability and fair evaluation.
 </li>
 <li>
 Prepare HR reports, assist in internal and external audits, and represent HR during inspections or labor-office communications when required.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 CIPD or SHRM certification preferred.
 </li>
 <li>
 5&ndash;7 years of HR Generalist experience in the UAE (experience in pharmaceutical or healthcare industry preferred).
 </li>
 <li>
 In-depth knowledge of UAE Labour Law and Emiratization frameworks.
 </li>
 <li>
 Experience working across multi-entity or group structures.
 </li>
 <li>
 Proficiency in HRMS systems (SAP, SuccessFactors, Oracle, etc.).
 </li>
 <li>
 Excellent organizational and communication skills.
 </li>
 <li>
 Fluency in Arabic and English is required.
 </li>
 </ul>
 
 
</div>

Tutera Senior Living & Health Care

<div>Job Description:
<div>
Senior Employee Relations Specialist</div><div>
Tutera Senior Living &amp; Health Care</div><div></div><div> 
Are you a Human Resources Professional seeking an exciting new career opportunity? Look no further! Tutera Senior Living &amp; Health Care is searching for a Senior Employee Relations Specialist to join the Corporate Team!</div><div></div><div> 
This position does require travel to our health care facilities throughout the nation. Travel requirements could be up to 25%. Overnight travel may be required.</div><div> 
What Will You Do in This Role?</div>
Tutera Senior Living &amp; Health Care is seeking a Senior Employee Relations Specialist to support the centralized Employee Relations function by leading investigations, advising managers, and ensuring consistent, fair, and compliant handling of employee issues across our multi- state operations. Reporting to the Director, this role is a key driver of case management discipline, risk mitigation, and process improvement.<div></div><div> 
Key Responsibilities:</div><div> 
</div><ul><li>Conduct thorough, timely, and legally sound investigations into employee complaints, misconduct, and policy violations.</li><li>
Partner with HR leaders, managers, and the Sr. Director of Employee Relations to resolve complex employee relations matters.</li><li>
Ensure consistent documentation and case management practices across all locations.</li><li>
Coach managers on performance management, corrective actions, and workplace conflict resolution.</li><li>
Support the rollout and adoption of ER processes, templates, and case management tools.</li><li>
Identify trends from case data and escalate systemic issues or risks to leadership.</li></ul><div></div><div> 
Qualifications:</div> 
<div></div><ul><li>
Bachelor&rsquo;s degree in HR, Business, or related field (JD or advanced degree a plus).</li></ul><ul><li>
5+ years of HR/ER experience with a focus on investigations and employee relations.</li><li>
Strong knowledge of employment laws and compliance requirements.</li><li>
Demonstrated ability to conduct fair, thorough, and defensible investigations.</li><li>
Experience with case management systems or ER tracking tools preferred.</li><li>
Excellent communication, documentation, and relationship-building skills.</li><li>
Proficiency in Microsoft Suite; Word, Excel, PowerPoint</li><li>
Strong organizational and time management abilities</li><li>
Excellent attention to detail</li><li>
Strong work ethic and team player</li><li>
Ability to deal sensitively with confidential material</li><li>
Professional image in both appearance and behavior</li></ul><div></div><div> 
Why is Tutera THE Employer of Choice?</div><ul><li>
Tutera Senior Living &amp; Health Care is guided by one single purpose: To live the YOUNITE philosophy in every decision, every day. Based on genuine respect, YOUNITE is how we get to know residents and team members on a personal level. By asking about our employees&rsquo; and residents&rsquo; unique needs and preferences, we actively listen and then deliver. Do you want to work for a company where you are the driving force behind every decision made?</li><li>
Tutera offers stability; our family-owned company was founded in 1985!</li><li>
Tutera offers a competitive starting wage and amazing benefits! We take care of you so you can be the best you at work and at home!</li><li>
Tutera Senior Living &amp; Health Care is dedicated to growing and developing our employees. Through Tutera University, every employee has the opportunity to learn new skills and become the best they can be!</li></ul><div> 
Apply today and let us show you how we are inspired by you.</div><div> 
Equal Opportunity Employer. The wage and benefit information provided in this listing is subject to change. Benefits eligibility criteria must be met to enroll in available benefits.</div>
Benefits:
<div>
How Can You Benefit?</div><div></div><ul><li> 
Financial Literacy Classes</li><li>
Employee Assistance Program offering Mental Health Resources, Legal Guidance, Financial Information, and more!</li><li>
Child Care Discount</li><li>
Health Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Life Insurance</li><li>
Accident Insurance</li><li>
Critical Illness Insurance</li><li>
Cancer Insurance</li><li>
Short-Term and Long-Term Disability</li><li>
401(k) with Matching Contributions</li><li>
Tuition Reimbursement</li><li>
Paid Time Off / Flex Time Off</li><li>
Birthday Day Off</li><li>
Exclusive Tutera Perks</li><li>
Advancement Opportunities</li></ul>
Job ID: 2025-14733</div>

Senior Employee Relations Specialist

Google Operations Center

<div>
 
 Join Us!
 
 
 
 At Google Operations Center we help Google users and customers solve problems and achieve their goals&mdash;all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!
 
 
 
 Role Overview
 
 
 
 As an Employee Relations Senior Specialist, we will rely on your expertise in applicable employment law and best practices to interpret and apply GOC policy to provide consultative services to aid in the resolution of workplace concerns. Your responsibilities include conducting thorough intakes with GOC&rsquo;ers with care and empathy while keeping the GOC&rsquo;er experience and an intersectional lens in mind, identifying the policies implicated, engaging the appropriate partners, gathering the information necessary and ensuring a timely resolution. You will also have the opportunity to support investigations of harassment, discrimination and retaliation.
 
 
 
 Responsibilities
 
 
 
 
 Position Responsibilities
 
 
 
 <ul>
 <li>
 Lead investigations into Employee Relation issues, and oversee resolution of team dynamic challenges
 </li>
 <li>
 Advise on and resolve workplace concerns to ensure fair treatment of all GOC&rsquo;ers. Workplace concerns include, but are not limited to, allegations of unfairness in the performance review, promotion, reorganization, pay and level processes and standards of conduct concerns that can be resolved through coaching, conflict resolution or alternative dispute resolution.
 </li>
 <li>
 Identify workplace concerns that may rise to the level of policy violations and partner with Employee Relations investigators for advice and to determine if investigation is necessary. Partner and provide support throughout the investigation process as necessary.
 </li>
 <li>
 Provide support to Partner Investigations (i.e. Ethics &amp; Compliance, Internal Audit, Global Investigations), which may include note taking, advising and drafting and delivering corrective action.
 </li>
 <li>
 De-escalate and resolve matters as appropriate using empathetic listening and conflict
 </li>
 <li>
 Draft summaries to document complex issues and advice as necessary
 </li>
 <li>
 Travel across locations and support business in varied shifts on a need basis
 </li>
 <li>
 Partner with HRBP team to represent the function in internal, external or on global audits in relations to Labour compliance
 </li>
 <li>
 Understand, interpret and analyze ER data insights to develop proactive interventions
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 8-12 years of experience gained in either an Employee Relations role, Investigations role, or equivalent experience as an employment attorney practicing employment law or demonstrated relevant experience understanding and applying ER/Employment Legal advice
 </li>
 <li>
 Strong communication, analytical, influencing and writing skills
 </li>
 <li>
 Experience consulting directly with employees and management
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Excellent working knowledge of HR policies/procedures
 </li>
 <li>
 Experience using HR tools for performance management and case management
 </li>
 <li>
 Hands on with core HR Processes and ability of operate in a matrixed environment
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
 </li>
 <li>
 We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
 </li>
 <li>
 Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences
 
 
 </li>
 </ul>
 Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy.
 
 
 Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
 
 
 To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.
 
 
 To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes.
 
 
 
 Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com.
 
</div>

Employee Relations Senior Specialist

Acosta Group

<div>The Associate Relations Specialist supports the associate experience by handling a variety of employee relations activities, including corrective action support, documentation, and case management. This role partners closely with leaders, HR Business Partners, and internal teams to ensure a fair, consistent, and legally compliant associate relations process. The ideal candidate has strong communication skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment.<ul><li>
Monitors ServiceNow caseload and ensures timely completion of assigned cases</li><li>
Triage corrective action, performance improvement plan (PIP), severance, and retention bonus requests</li><li>
Collaborate with leaders and HR Business Partners to draft and finalize employee relations documents, including corrective actions, PIPs, and terminations</li><li>
Reviews termination requests to ensure process adherence and sound case development</li><li>
Processes severance and retention bonus requests, maintaining timely and accurate documentation</li><li>
Responds to records requests and other ad hoc employee relations needs</li><li>
Drafts, proofs, and finalizes employee relations documents with a focus on accuracy and compliance with legal and company policy standards</li><li>
Maintains consistent and complete documentation within the ServiceNow platform</li><li>
Ensures all actions align with North American employment laws, guidelines, and company policies</li><li>
Maintain confidentiality of department and associate information according to established practices.</li><li>
Provides policy interpretation and guidance to associates and leaders as needed.</li><li>
Partners with HR Business Partners and legal when necessary to ensure appropriate handling of escalated cases.</li><li>
Supports internal initiatives to improve associate relations experience.</li><li>
Identifies opportunities for process improvement and shares feedback with the Associate Relations team.</li><li>
Participates in team projects focused on enhancing documentation, workflows, and associate communications.</li><li>
Perform other duties as required and/or assigned.</li></ul><ul><li>
Associate&rsquo;s degree in human resources, Business or related field or equivalent education and experience.</li><li>
4 years of experience in Human Resources with solid understanding of employee lifecycle processes, employee relations, and performance management.</li><li>
An associate first mindset with dedication to internal customer service and company culture.</li><li>
Strong verbal and written communication skills; demonstrated ability to effectively with peers, management, teammate and vendors.</li><li>
Strong organizational and time management skills.</li><li>
Strong attention to details.</li><li>
Ability to manage expectations, process and multiple projects simultaneously.</li><li>
A roll up your sleeves and dive in approach with willingness to assist other functions as needed to achieve or exceed department and company business objectives.</li><li>
Ability to work with little supervision and deliver results.</li></ul>
#DiscoverYourPath</div>

Associate Relations Specialist

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