engagement director

DataRobot

<div>Job Description:
DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business &mdash; today and in the future.
DataRobot&rsquo;s Forward Deployed Engagement Manager leads the delivery of our most advanced customer initiatives. In this high-impact role, you will be the captain of the ship for enterprise customer engagements, specifically focusing on the deployment of Agentic AI and Generative AI solutions.
You are not just a project manager; you are a technical translator and a strategic partner. You will sit at the intersection of business strategy and engineering execution, guiding our customers through the complexities of adopting autonomous AI agents. Drawing on a background in software engineering or solution architecture, you will effectively manage technical risk while using your business acumen to ensure every project delivers measurable ROI.
Key Responsibilities:<ul><li>
Lead Complex AI Engagements: Own the end-to-end delivery lifecycle for high-stakes professional services engagements. You will manage the scope, timeline, budget, and execution of projects building GenAI agents and predictive solutions.</li><li>
Bridge Business &amp; Technology: Act as the primary translation layer between client business stakeholders (up to the C-suite) and DataRobot&rsquo;s technical delivery team (AI Engineers and Data Scientists). You will ensure business goals are accurately translated into technical requirements.</li><li>
Technical Risk Management: Leverage your technical background to identify implementation risks early&mdash;whether related to data infrastructure, API integrations, or agent logic&mdash;and work with the engineering team to mitigate them before they impact the critical path.</li><li>
Stakeholder Management: cultivate strong, trusted relationships with client sponsors. You will manage expectations, handle escalations, and navigate complex organizational dynamics to ensure project success.</li><li>
Drive Adoption &amp; Change: Go beyond delivery by helping customers understand how to operationalize and adopt Agentic workflows, advising on process changes required to integrate AI agents into their daily operations.</li><li>
Agile Delivery: Run agile sprints, stand-ups, and sprint reviews, ensuring the delivery team maintains high velocity and clear direction.</li></ul>
Knowledge, Skills and Abilities:
Technical Fluency:<ul><li>
Understanding of system architectures, API integrations, and cloud infrastructure</li><li>
Ability to engage in discussions on the software development lifecycle (SDLC) with engineering teams</li><li>
Familiarity with GenAI and Agentic systems (e.g., non-deterministic behavior, latency trade-offs, MCP servers, RAG architectures)</li></ul>
Business Acumen:<ul><li>
Ability to define KPIs, measure ROI, and align technical outputs with strategic business objectives</li></ul>
Consulting Mindset (&ldquo;Consulting DNA&rdquo;):<ul><li>
Disciplined approach to project governance, documentation, and client communication</li></ul>
Requisite Education and Experience / Minimum Qualifications:
Related Experience:<ul><li>
7+ years of professional experience, including delivery of complex software or data products for enterprise clients</li></ul>
Hybrid Background:<ul><li>
Experience in technical roles (e.g., Software Engineer, Solution Architect, Technical Lead) with progression into client-facing leadership roles (e.g., Engagement Manager, Technical Program Manager, Product Owner)</li></ul>
AI/ML Experience:<ul><li>
Experience managing data science or machine learning projects</li></ul>
Education:<ul><li>
Technical undergraduate degree (Computer Science, Engineering, or similar); MBA preferred</li></ul>
Certifications:<ul><li>
PMP, Scrum Master (CSM), or cloud certifications (AWS, Azure, GCP) preferred</li></ul>
Consulting Experience:<ul><li>
Experience working within a management consulting or technology consulting environment (Big 4 or boutique)</li></ul>
Compensation Statement
The U.S. annual on-target earnings (OTE) range for this full-time position is between $180,000 and $220,000 USD/year. This range represents a combination of annual base pay and targeted commission. Actual offers may be higher or lower than this range based on various factors, including (but not limited to) the candidate&rsquo;s work location, job-related skills, experience, and education.
The talent and dedication of our employees are at the core of DataRobot&rsquo;s journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees&rsquo; well-being at the core. Here&rsquo;s what your benefits package may include depending on your location and local legal requirements: Medical, Dental &amp; Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!
DataRobot Operating Principles:<ul><li>
Wow Our Customers</li><li>
Set High Standards</li><li>
Be Better Than Yesterday</li><li>
Be Rigorous</li><li>
Assume Positive Intent</li><li>
Have the Tough Conversations</li><li>
Be Better Together</li><li>
Debate, Decide, Commit</li><li>
Deliver Results</li><li>
Overcommunicate</li></ul>
All DataRobot hires are required to complete a background check prior to starting employment, which includes identity verification, criminal history check, employment verification and education verification. Additionally, all DataRobot employees must be available to attend in-person company trainings and meetings. 
Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box. We&rsquo;d love to have a conversation with you and see if you might be a great fit.
DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor&rsquo;s EEO poster and EEO poster supplement for additional information.
All applicant data submitted is handled in accordance with our Applicant Privacy Policy.</div>

Lead Engagement Director

Cadence Solutions

<div><div>In the U.S., 60% of adults &ndash; more than 133 million people &ndash; live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn't built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented.

At Cadence, we're building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives.</div><h2 class="jobSectionHeader">
Role Overview</h2>

As Director of Engagements, you will own patient retention and engagement across Cadence's remote care programs, with direct accountability for reducing patient disengagement and churn. You will lead the strategy and execution of patient-facing outreach, ensuring patients remain active, adherent to our clinical journeys, and connected throughout their care journey.

This role sits at the intersection of growth, operations, and clinical experience, requiring a leader who can translate patient behavior, operational signals, and clinical workflows into scalable growth strategies.

You will define how, when, and why Cadence engages patients, from onboarding through long-term retention, and build systems that proactively prevent disengagement before it occurs.

The ideal candidate finds clarity in the face of ambiguity, builds with scalability in mind, and thrives on rapid iteration. You move quickly from scrappy MVP to repeatable systems, and you know how to pilot new initiatives, learn fast, and scale what works.
<h2 class="jobSectionHeader">
Your Impact</h2>
<ul><li>Reduce patient churn and disengagement across all programs</li>
<li>Increase patient adherence to vitals, care plan completion, and visits, improving clinical outcomes</li>
<li>Pilot and scale innovative engagement initiatives that unlock new growth levers</li>
<li>Build a tech-first, scalable, and effective engagement engine that automates manual engagement efforts while maintaining or improving conversion and patient experience</li>
<li>Directly influence patient NPS and retention, and patient life time value</li>
</ul><h2 class="jobSectionHeader">Key Responsibilities</h2>
<h3 class="jobSectionHeader">Retention Strategy &amp; Ownership</h3>
<ul><li>Own end-to-end patient retention metrics, including program adherence (e.g., vitals submission, visit completion, care plan completion), sustained engagement over time and disengagement and churn</li>
<li>Build and operationalize a retention playbook across the full patient lifecycle including enrollment onboarding activation care management ongoing care maintenance</li>
<li>Identify key drop-off points (e.g., early inactivity, missed vitals, scheduling gaps, lack of care goal completion) and design targeted interventions.</li>
<li>Develop strategies to manage patient disenrollment when appropriate</li>
</ul><h3 class="jobSectionHeader">Growth Initiatives &amp; Innovation</h3>
<ul><li>In your first 90 days, pilot 1-3 high-impact engagement experiments (e.g. new channel strategies) with a goal of scaling at least one to meaningful contribution within your first year</li>
<li>Own each initiative from ideation through testing, forecasting, and launch &mdash; including cross-functional coordination and return on investment</li>
<li>Build a structured experimentation roadmap to continuously improve engagement campaigns and unlock new growth levers</li>
</ul>
Patient Outreach &amp; Engagement Design
<ul>
<li>Own the strategy for all patient-facing outreach across channels (calls, SMS, email)</li>
<li>Redesign outreach around core engagement triggers and develop personalized, proactive outreach to keep patients on track when they show signs of disengagement</li>
<li>Develop patient segmentation and persona-based engagement strategies (e.g., clinical condition, activation risk)</li>
</ul><h3 class="jobSectionHeader">Data-Driven Engagement &amp; Experimentation</h3>
<ul><li>Own and evolve Cadence's engagement and retention metrics</li>
<li>Build a structured experimentation roadmap to ensure our engagement campaigns are best-in-class.</li>
<li>Translate data into clear action&mdash;rapidly iterating on what drives sustained engagement.</li>
</ul><h3 class="jobSectionHeader">Tech-Enabled Engagement (Automation + AI)</h3>
<ul><li>Lead the evolution of Cadence's engagement stack through automated outreach workflows, trigger-based interventions, AI-driven prioritization and personalization</li>
<li>Design workflows that prioritize highest-risk patients, maximize efficiency of outreach, ensure consistent, high-quality patient interactions and inject human touch were needed</li>
</ul>
Operational Excellence &amp; Leadership
<ul>
<li>Work cross-functionally with Marketing, Operations, Clinical, Product and Partnerships teams to lead and develop the Engagements function</li>
<li>Establish clear performance management tied to retention outcomes (not just activity metrics).</li>
<li>Build a team and operating model that scale with Cadence's growth</li>
</ul>
Must Haves
<ul>
<li>8&ndash;10+ years of experience in growth, engagement, or lifecycle marketing leadership, preferably in consumer health or a similarly complex B2B2C environment</li>
<li>Demonstrated ability to take initiatives from 0 1 scale; you've owned early-stage pilots and scaled them into meaningful, repeatable systems</li>
<li>Strong analytical instincts: you're comfortable in the data, can identify what's working and what isn't, and translate findings into action quickly</li>
<li>Omnichannel fluency: you've built and managed engagement strategies across SMS, email, phone, and ideally push or in-app channels</li>
<li>Experience with engagement or marketing automation platforms (e.g., Braze, HubSpot, or similar) and comfort working with CRM and analytics tools</li>
<li>Conversion mindset: you don't just drive activity, you drive outcomes. You know what levers move adherence and retention, and you build programs around them</li>
<li>Strong cross-functional operator: you know how to lead through influence, partner with clinical and product teams, and get things done in a matrixes environment</li>
</ul>
The anticipated compensation range for this role is $180,000 to $210,000 which is based on role scope, level, and location. In addition to base compensation, this role may be eligible for incentive compensation as part of the overall total rewards package. This position is remote and based in the United States. Actual compensation will be determined based on factors including experience, skills, internal equity, and applicable law.<div>
Who we are

Cadence Health was built around a simple promise: patients always come first. Our technology-enabled remote care model pairs continuous health insights with a highly skilled clinical Care Team, empowering seniors to stay healthier, avoid complications, and live more independent, fulfilling lives, all without the limits of a traditional office visit.

Your expertise is the heart of our system. 
Nurse practitioners, registered nurses, medical assistants, patient-success coordinators, and other frontline clinicians are the face and beating heart of Cadence. You'll bring warmth, clinical precision, and the empathy that turns a virtual touchpoint into a human connection. Every chat, phone call, and care plan you deliver shapes how patients experience &quot;what healthcare should be.&quot;

A modern toolkit to practice top-of-license care 
We've replaced reactive visits with real-time data, intelligent workflows, and seamless collaboration tools. That means you can spend less time on busywork and more time practicing at the top of your license, coaching patients, spotting risks early, and coordinating with physicians to keep care proactive and personal.

Thriving in a fast-moving, mission-driven culture. 
Change excites us. Innovation fuels us. If you're energized by technology, eager to re-imagine care delivery, and motivated to improve outcomes for both patients and the providers who serve them, you'll feel at home here. We invest in continuous learning, clinical mentorship, and transparent growth paths so you can advance your skills while making a measurable impact every day.

Join us in redefining healthy aging. 
If you're passionate about compassionate care and ready to transform how seniors across the country manage chronic conditions, recover after hospitalization, and age with confidence, let's talk. Together, we'll build a future where exceptional care is consistent, connected, and just a call away.

What You'll Get:

Cadence full-time employees are eligible for the benefits described below. Part-time employees may qualify for benefits mandated by state or local law.

Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists.
<ul>
<li>Company culture all about impact, shared growth mindset, empowerment, and integrity</li>
<li>An opportunity to help improve the quality of life of millions of Americans</li>
<li>Unique chance to support the development of an amazing product; Cadence's in-house clinicians are our super users and beta testers</li>
<li>Competitive salaries and quarterly incentives</li>
<li>Medical, dental, and vision insurance</li>
<li>Competitive PTO</li>
<li>401K and 401K match</li>
<li>National and local discounts powered by TriNet</li>
<li>Onboarding stipend for remote equipment and home office setup</li>
<li>Paid Parental Leave</li>
<li>Charitable Donation Match program</li>
</ul>
<div>We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. Candidates must be willing to comply with all pre-employment drug screening requirements and, where applicable, comply with additional drug screening requirements as a condition of continued employment in accordance with company policy and applicable law. 
 
<ul><li>A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team. Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.</li></ul></div></div></div>

Director of Engagements

Virginia Commonwealth University

<div><div><div><ul><li>45001906
</li></ul></div><div><ul><li>907 Floyd Avenue, VCU Main Campus, Virginia, United States, 23284
</li></ul></div><div><ul><li>VP Academic Affairs SML
</li></ul></div><div><ul><li>Communications
</li></ul></div><div><ul><li>Full-Time (Salaried)
</li></ul></div><div><ul><li>Virginia Commonwealth University</li></ul></div></div><div> 
</div><div>Advertising Summary: The Institute for Contemporary Art (ICA) at Virginia Commonwealth University (VCU) invites applications for the position of Director of Communications and Public Engagement.

Unit: Institute for Contemporary Art MBU

Department: Institute for Contemporary Art

Department Summary: Designed by Steven Holl Architects and located at the corner of Broad and Belvidere, the Institute for Contemporary Art (ICA) at VCU presents the art of our time and provides an open forum for dialogue and collaboration across the region and throughout the world. With free admission, the ICA is a major resource for VCU, Richmond, and beyond.

Duties &amp; Responsibilities:

The Institute for Contemporary Art (ICA) at Virginia Commonwealth University (VCU) invites applications for the position of Director of Communications and Public Engagement

The ICA is a non-collecting institution that showcases a changing slate of exhibitions, performances, and programs. With a mission to listen, create, and make art public, the ICA is a place to explore new ideas, providing an open forum for dialogue and collaboration across the region and the world. Opened in 2018 in the LEED Gold-certified,Steven Holl-designed Markel Center, the ICA is a part of VCU&rsquo;s School of the Arts, linking the campus and the city of Richmond to an international network of contemporary artists and organizations, and encouraging working partnerships with VCU departments, faculty, students, and the broader community. ICA admission is free and open to all.

The ICA&rsquo;s artistic program includes exhibitions, film screenings, talks and discussions, outdoor activations, publications and performances and serves a broad public. In 2020, in partnership with VPM, the VPM+ICA Community Media Center was launched, which presents the annual Levels Up Academy podcasting forum, and the Resonate podcast festival. The Director of Communications and Public Engagement will design and execute an integrated strategic marketing and communications plan for the ICA with focus on the following priorities:
<ul>
<li>Enhancing the ICA&rsquo;s mission and brand through digital engagement, storytelling editorial strategies and public relations
</li>
<li>Expanding awareness of the ICA&rsquo;s local, regional and international reputation
</li>
<li>Engage audiences and publics in ways that embody the ICA&rsquo;s mission to listen, create, and make art public
</li>
</ul>The Director of Communications and Public Engagement will work in close collaboration with other senior staff at the ICA, across VCU and with external consultants. They will lead and appropriately staff the communications team (Digital Strategist and Editor) in addition to project-specific graphic designers and part-time graduate student interns.

Reporting directly to the ICA&rsquo;s Executive Director, the Director of Communications and Public Engagement is a member of the ICA&rsquo;s managing staff. In addition, the Director of Communications and Public Engagement has a dotted supervisory line to the VCUarts Director of Communications and Marketing.

Position Responsibilities
<ul>
<li>Develop strategies that showcase the institute&rsquo;s brand narrative.
</li>
<li>Devise, implement and maintain the overall marketing, communications and storytelling strategies of the ICA.
</li>
<li>Hone effective communication techniques for reaching and motivating the ICA&rsquo;s audiences to drive visitorship, program attendance, and giving
</li>
<li>Support the Digital Strategist in prioritizing innovative and effective digital engagement and storytelling content aligned with the mission and strategic goals of the ICA.
</li>
<li>Lead and coordinate the production process for various media and platforms, working with in-house and external freelance IT specialists, programmers, designers, and developers to execute projects.
</li>
<li>Establishing systems and procedures that map departmental priorities onto project-related tasks aligned with the ICA institutional priorities
</li>
<li>Work with department heads to develop content for the ICA&rsquo;s website and related digital products and initiativesEvaluate the effectiveness and efficiency of internal and external information; obtain feedback from the public and internal personnel through surveys, public opinion studies, and/or focus group meetings.
</li>
<li>Establish and maintain effective and cooperative working relationships with VCU and VCUarts communications teams, and other VCU faculty and staff, community leaders, donors, and representatives of communications media and governmental organizations.
</li>
<li>Analyze situations accurately, adopt an effective course of action, and maintain sound decision-making in all situations; exercise authority of the position with diplomacy, honesty, integrity, humor, and tact.
</li>
<li>Provide motivation, professional development support, and daily project management for the Communications Team, comprising the Creative Director, Designers, Social Strategist, Interns, freelance writers, etc.
</li>
</ul>Qualifications:

Minimum Qualifications
<ul>
<li>Bachelor's degree plus three to five years of professional-level experience in marketing and communications, including experience of leading an agency or in-house creative team. Those who have a combination of professional training, experience, and education equivalent to a Bachelor's degree are invited to apply.</li>
<li>
Have demonstrated experience with various communications and content channels and platforms, successfully leading, developing, and implementing communications, marketing and digital strategy across organizations, ideally within the cultural sector
</li>
<li>Possess a strong business acumen and excellent leadership skills, and be able to demonstrate strategic thinking and planning over multi-year periods working on a variety of projects across multiple platforms.
</li>
<li>Be passionate about contemporary art and culture.
</li>
<li>Demonstrated experience working within and across teams, and working collaboratively to execute the vision of creatives
</li>
<li>Possesses exceptional interpersonal, verbal, and written communication skills, including writing, editing, and proofreading.
</li>
<li>Be well organized, highly motivated, and able to work and lead in a fast-paced and digital environment.
</li>
<li>Must be self-motivated, strategic, creative, entrepreneurial, and detail-oriented
</li>
<li>Be able to problem-solve using sound judgment and professional discretion.
</li>
<li>Have demonstrated strong work ethic and time management skills.
</li>
<li>Be an adaptive leader.
</li>
<li>Demonstrated experience working in and fostering an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU
</li>
</ul>Preferred Qualifications
<ul>
<li>Five or more years of leading an agency or in-house creative team in the museum or arts industry
</li>
<li>Graduate-level degree in a related field.</li>
<li>
A track record of innovative use of online platforms and digital technologies to drive engagement and interaction with audiences, spanning web, mobile, social media, and onsite interactive media.
</li>
<li>Experience developing digital products on the basis of user-centered research and of using data analytics to inform decisions.
</li>
</ul>Salary Range: $80,000 - $92,000

Application Deadline: For best consideration, application materials due by Monday, May 11.

Benefits: All full-time university staff are eligible for VCU&rsquo;s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Exempt 
 
Hours per Week: 40

Restricted Position: No

ORP Eligible: No

Flexible Work Arrangement: Hybrid

University Job Title: 1322S - Sr Communications Specialist Senior 


Contact Information: 
Contact Name: VCUarts HR 
Contact Email: artshr@vcu.edu</div></div>

Institute for Contemporary Art Director of Communications and Public Engagement

<div><div><div><div><div><ul><li>45001906
</li></ul></div><div><ul><li>907 Floyd Avenue, VCU Main Campus, Virginia, United States, 23284
</li></ul></div><div><ul><li>Communications
</li></ul></div><div><ul><li>Staff
</li></ul></div><div><ul><li>Institute for Contemporary Art MBU</li></ul></div></div><div> 
</div><div>Advertising Summary: The Institute for Contemporary Art (ICA) at Virginia Commonwealth University (VCU) invites applications for the position of Director of Communications and Public Engagement.

Unit: Institute for Contemporary Art MBU

Department: Institute for Contemporary Art

Department Summary: Designed by Steven Holl Architects and located at the corner of Broad and Belvidere, the Institute for Contemporary Art (ICA) at VCU presents the art of our time and provides an open forum for dialogue and collaboration across the region and throughout the world. With free admission, the ICA is a major resource for VCU, Richmond, and beyond.

Duties &amp; Responsibilities:

The Institute for Contemporary Art (ICA) at Virginia Commonwealth University (VCU) invites applications for the position of Director of Communications and Public Engagement

The ICA is a non-collecting institution that showcases a changing slate of exhibitions, performances, and programs. With a mission to listen, create, and make art public, the ICA is a place to explore new ideas, providing an open forum for dialogue and collaboration across the region and the world. Opened in 2018 in the LEED Gold-certified,Steven Holl-designed Markel Center, the ICA is a part of VCU&rsquo;s School of the Arts, linking the campus and the city of Richmond to an international network of contemporary artists and organizations, and encouraging working partnerships with VCU departments, faculty, students, and the broader community. ICA admission is free and open to all.

The ICA&rsquo;s artistic program includes exhibitions, film screenings, talks and discussions, outdoor activations, publications and performances and serves a broad public. In 2020, in partnership with VPM, the VPM+ICA Community Media Center was launched, which presents the annual Levels Up Academy podcasting forum, and the Resonate podcast festival. The Director of Communications and Public Engagement will design and execute an integrated strategic marketing and communications plan for the ICA with focus on the following priorities:
<ul>
<li>Enhancing the ICA&rsquo;s mission and brand through digital engagement, storytelling editorial strategies and public relations
</li>
<li>Expanding awareness of the ICA&rsquo;s local, regional and international reputation
</li>
<li>Engage audiences and publics in ways that embody the ICA&rsquo;s mission to listen, create, and make art public
</li>
</ul>The Director of Communications and Public Engagement will work in close collaboration with other senior staff at the ICA, across VCU and with external consultants. They will lead and appropriately staff the communications team (Digital Strategist and Editor) in addition to project-specific graphic designers and part-time graduate student interns.

Reporting directly to the ICA&rsquo;s Executive Director, the Director of Communications and Public Engagement is a member of the ICA&rsquo;s managing staff. In addition, the Director of Communications and Public Engagement has a dotted supervisory line to the VCUarts Director of Communications and Marketing.

Position Responsibilities
<ul>
<li>Develop strategies that showcase the institute&rsquo;s brand narrative.
</li>
<li>Devise, implement and maintain the overall marketing, communications and storytelling strategies of the ICA.
</li>
<li>Hone effective communication techniques for reaching and motivating the ICA&rsquo;s audiences to drive visitorship, program attendance, and giving
</li>
<li>Support the Digital Strategist in prioritizing innovative and effective digital engagement and storytelling content aligned with the mission and strategic goals of the ICA.
</li>
<li>Lead and coordinate the production process for various media and platforms, working with in-house and external freelance IT specialists, programmers, designers, and developers to execute projects.
</li>
<li>Establishing systems and procedures that map departmental priorities onto project-related tasks aligned with the ICA institutional priorities
</li>
<li>Work with department heads to develop content for the ICA&rsquo;s website and related digital products and initiativesEvaluate the effectiveness and efficiency of internal and external information; obtain feedback from the public and internal personnel through surveys, public opinion studies, and/or focus group meetings.
</li>
<li>Establish and maintain effective and cooperative working relationships with VCU and VCUarts communications teams, and other VCU faculty and staff, community leaders, donors, and representatives of communications media and governmental organizations.
</li>
<li>Analyze situations accurately, adopt an effective course of action, and maintain sound decision-making in all situations; exercise authority of the position with diplomacy, honesty, integrity, humor, and tact.
</li>
<li>Provide motivation, professional development support, and daily project management for the Communications Team, comprising the Creative Director, Designers, Social Strategist, Interns, freelance writers, etc.
</li>
</ul>Qualifications:

Minimum Qualifications
<ul>
<li>Bachelor's degree plus three to five years of professional-level experience in marketing and communications, including experience of leading an agency or in-house creative team. Those who have a combination of professional training, experience, and education equivalent to a Bachelor's degree are invited to apply.</li>
<li>
Have demonstrated experience with various communications and content channels and platforms, successfully leading, developing, and implementing communications, marketing and digital strategy across organizations, ideally within the cultural sector
</li>
<li>Possess a strong business acumen and excellent leadership skills, and be able to demonstrate strategic thinking and planning over multi-year periods working on a variety of projects across multiple platforms.
</li>
<li>Be passionate about contemporary art and culture.
</li>
<li>Demonstrated experience working within and across teams, and working collaboratively to execute the vision of creatives
</li>
<li>Possesses exceptional interpersonal, verbal, and written communication skills, including writing, editing, and proofreading.
</li>
<li>Be well organized, highly motivated, and able to work and lead in a fast-paced and digital environment.
</li>
<li>Must be self-motivated, strategic, creative, entrepreneurial, and detail-oriented
</li>
<li>Be able to problem-solve using sound judgment and professional discretion.
</li>
<li>Have demonstrated strong work ethic and time management skills.
</li>
<li>Be an adaptive leader.
</li>
<li>Demonstrated experience working in and fostering an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU
</li>
</ul>Preferred Qualifications
<ul>
<li>Five or more years of leading an agency or in-house creative team in the museum or arts industry
</li>
<li>Graduate-level degree in a related field.</li>
<li>
A track record of innovative use of online platforms and digital technologies to drive engagement and interaction with audiences, spanning web, mobile, social media, and onsite interactive media.
</li>
<li>Experience developing digital products on the basis of user-centered research and of using data analytics to inform decisions.
</li>
</ul>Salary Range: $80,000 - $92,000

Application Deadline: For best consideration, application materials due by Monday, May 11.

Benefits: All full-time university staff are eligible for VCU&rsquo;s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Exempt 
 
Hours per Week: 40

Restricted Position: No

ORP Eligible: No

Flexible Work Arrangement: Hybrid

University Job Title: 1322S - Sr Communications Specialist Senior 


Contact Information: 
Contact Name: VCUarts HR 
Contact Email: artshr@vcu.edu</div></div></div></div>

City of Seattle

JOB
 Invitation to Compete #20-26: Assistant Director of Library Programs and EngagementCentral Library, 1000 4th Ave, Seattle, WA 98104Regular, FLSA-exempt, benefitted, full-time (80 hours per two week pay period)Salary Range: $118,180.80 - $195,040.08 AnnuallyThis recruitment is open to the public and to The Seattle Public Library’s employees and will remain open continuously. Candidates wishing to be considered in the first review should submit their application, cover letter, and resume in NEOGOV by 5:00 p.m. on April 24, 2026. Please read the How to Apply section of this bulletin for more information. Please note that the application period may close at any time after the first consideration date.About The Seattle Public Library The Seattle Public Library’s mission is to bring people, information, and ideas together to enrich lives and build community. We envision the Library as the central hub of an equitable and connected city where knowledge flourishes, and people find inspiration and a sense of belonging. Since 1891, we have grown from a single reading room to a world-class library system with 27 locations, including the iconic Central Library. The Library works every day to foster and support a healthy city and a healthy democracy. We do this work guided by the principles of intellectual freedom and equity, and with a service focus on literacy, the love of reading and learning, patron privacy and confidentiality, transparency, accountability to the public, strong partnerships, and innovation. The Library is an active and committed partner in the City of Seattle's Race and Social Justice efforts, which seeks to end racial disparities and achieve racial equity in City government. RSJ embeds racial equity and social justice principles into programs, budgets, and culture. Library employees are highly regarded by the public for their knowledge, quality of service, empathy, compassion, and caring. As a workplace, we value transparent communication, partnership, and engagement. We are enriched individually and organizationally by our diversity. We are looking for a leader who will continue our development of an inclusive workplace that delivers a sense of belonging to Library staff and patrons. If you share our values and meet the qualifications, the Library invites you to apply for the Assistant Director of Library Programs and Engagement position. About the PositionThe Assistant Director of Library Programs and Engagement will oversee the current Equity Learning and Engagement Services (ELES) team. The Assistant Director position will join the Library Experience and Engagement (LEED) Leadership Team, will be part of the LEED Management Team, and will report directly to the LEED Director. This position will help shape and implement the goals of LEED as guided by the Library’s Strategic Plan.This position is currently one of three Assistant Director positions that report directly to the Director of LEED. This position will oversee, guide and direct staff in the operations of the Library’s system wide programs and services to Seattle’s diverse community.
 
EXAMPLE OF DUTIES
 Any of the following duties may be performed. These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform. Develop future Library programs and services. Continually assess the public’s needs and interests, and work collaboratively with administration, managers, staff, external partners and the community to develop responsive program and service strategies that meet traditional and non-traditional use patterns in new and innovative ways. Provide leadership and participate fully in the development of the Library’s programs and service deliverables. Acquire and analyze information and develop reports and recommendations assessing current services and supporting development of new services and program initiatives. Plan, develop and implement race and social equity principles into Library programs and service deliverables. Work in conjunction with other city departments, the community, external partners, and Library staff in creating an organization free of institutionalized racism. Maintain and enhance Outcomes Based Planning and Evaluation (OBPE) through Service Design. Utilize Human Centered Design principles in the development and implementation of an OBPE framework that drives Community engagement activities, programming, and new service initiatives while continually assessing and reviewing existing engagement activities and core services. Manage the Outcomes Reporting process and supervise reporting on outcomes to the Board, the Seattle Public Library Foundation, Friends, library staff and community partners. Administer staffing. Develop and implement staffing models and plans to support programs and service goals. Provide general staffing administration and support managers in the coordination and supervision of staff. Participate in and/or support the recruitment, selection and onboarding of new staff members. Engage in teambuilding and model and develop the competencies of managers and staff. Monitor and track staffing activities and maintain needed systems and records. Develop staffing budgets, reports and studies as needed. Coordinate staffing activities and development with Human Resources, Labor, Library Administration, managers, and other partners. Manage, develop and innovate operational systems. In collaboration with the Assistant Directors of Library Experience, evaluate and continually improve systems for the management of essential operations, analyzing resource needs, and directing staff effectively to support Library objectives. Coordinate unit and individual work plans with overall divisional priorities and objectives. Plan for and develop regular status reports, conduct analytical studies and evaluations. Assist the Director with annual and long-range planning, including setting goals and recommending strategies. Manage projects. In collaboration with the Assistant Directors of Library Experience, assist managers and the LEED Management Team in setting short- and long-term objectives, planning and implementing unit and individual projects. Attend project-related meetings and ensure timely communication between divisions, teams, structured groups, administrators, and other partners. Make presentations to individuals and groups. Manage budgets. Assist with developing operations, staffing, project and other budgets and coordinating them with overall division budgets. Monitor expenditures and develop financial reports and studies in collaboration with the Finance team. In coordination with the director of LEED, develop an annual budget for Programs & Engagement. Compile and analyze statistics, outcomes and impacts along with other relevant data in support of budget requests. Maintain and enhance the Seattle Public Library Foundation (SPLF) and Friends of the Library relationships. Manage Foundation and Friends funds and provide reports on programs and services funded by these two non-profit groups, and maintain channels of communication with the Foundation CEO, Friends President and staff to develop donor interest, advocacy, and support. Partner with community organizations and represent the Library to the public. Participate in community activities, collaborate internally to identify and build on collaborative opportunities, establish, support and maintain relations with community partners, and support managers and staff in responding to public concerns and interests. Recommend and participate in the development of Library policies, guidelines and practices. Stay abreast of changes in the library profession that will support the service delivery changes proposed by the Library. Seek out best practices of other library systems and entities, as appropriate, and analyze their potential application at the Library. Maintain a continual practice of process improvements to gain efficiencies in work processes. Develop and maintain a collaborative process that seeks input from affected partners such as frontline staff and cross divisional peers. Develop, coach and mentor. Develop and support the mentoring and professional development of Programs & Engagement direct reports and LEED staff.
 
SUPPLEMENTAL INFORMATION
 How to Apply Candidates wishing to be considered in the first review should submit their application, cover letter, and resume in NEOGOV by 5:00 p.m. on April 24, 2026. NEOGOV online application A cover letter that describes how your experience and skills align with the stated job responsibilities and qualifications. Please let us know why you are interested in this position. Current resume that summarizes relevant education, professional experience, training and skills. Applications that do not include a cover letter, resume, online application, and completed supplemental questions will not be considered. Applicants will be screened for competitiveness, completeness, and written communication skills. Initial screening will be based on a review of application materials. The employment history detailed in your application materials MUST validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. The most competitive candidates will be invited to participate in a series of one or more interviews. Benefits and Salary Information The full salary range for this position is $118,180.80 - $195,040.08 annually.The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans Information about retirement plans can be found at: https://www.seattle.gov/retirement Additional Information If you have questions regarding this bulletin or employment at The Seattle Public Library, please send an email to job.applications@spl.org. The Library promotes diversity and inclusion in employment. If accommodations are needed during the selection process, please contact us. Please keep in mind that job offers are contingent on a review of criminal history as well as verification of information provided by the applicant as part of the application process.

Assistant Director of Library Programs and Engagement

ODAIA Intelligence Inc.

<div>Client Director, AI-Driven Commercial Effectiveness
ABOUT ODAIA
ODAIA noun
o&middot;da&middot;ia | \ &lsquo;oh-day-yeah \
An Ancient Greek word referring to &ldquo;tools of the trade.&rdquo;
To learn more visit odaia.ai
ODAIA delivers AI-powered commercial intelligence for life sciences &ndash; unifying data, accelerating results, and helping commercial teams deepen engagement to enhance care for providers and patients. ODAIA&rsquo;s SaaS platform transforms complex data into predictive, personalized insights, enabling commercial leaders to understand their customers, anticipate prescribing behaviors, and make the informed, strategic decisions that bring therapies to patients faster.
OUR MISSION
Reducing patients&rsquo; time to therapy by facilitating meaningful interactions with healthcare providers, through human-centric software powered by AI.
WHAT&rsquo;S ON OFFER
For 30 years, the Life Sciences industry has relied on a static analytic, consultant-led model for sales and marketing effectiveness. This approach relies on &ldquo;point-in-time&rdquo; snapshots that start decaying the moment they are delivered, leading to billions in wasted spend on the wrong HCPs and missed patient windows. At ODAIA, we are making this antiquated model obsolete. We are evolving our Go-To-Market (GTM) motion into a consultative, outcome-driven model, shifting from a transactional SaaS vendor to a Transformation Partner.
Reporting to the Managing Principal, the Client Director is responsible for driving new business growth and expanding strategic partnerships across mid-market and enterprise pharma organizations. At ODAIA, we are moving beyond traditional SaaS. This role requires you to lead with a consultative, insight-driven approach &ndash; partnering closely with clients to understand their commercial strategy, challenge conventional thinking, and architect solutions that materially transform performance.
You will own the full sales lifecycle while operating within a high-performance pod structure built on shared accountability and collective success. You are a proven seller who combines the discipline of enterprise sales execution with the curiosity and commercial instincts of an account strategist &ndash; someone who knows that the best deals are built on trust, insight, and measurable outcomes.
WHAT YOU WILL DO
Strategic Client Engagement<ul><li>
Confidently challenge the status quo and help clients rethink how data and insights can unlock commercial performance</li><li>
Lead consultative discovery conversations that uncover strategic challenges across commercial, insights, and field organizations</li><li>
Serve as a trusted advisor, developing a deep understanding of client objectives and articulating how ODAIA solutions drive measurable business outcomes</li><li>
Build and nurture strong executive-level relationships with decision makers across Director, VP, and C-suite levels</li></ul>
Enterprise Sales &amp; Business Development<ul><li>
Expand new business across assigned segments with a focus on mid-sized to enterprise Life Sciences organizations</li><li>
Support the full enterprise sales cycle, including prospecting, qualification, solution positioning, proposal development, and closing</li><li>
Manage complex buying groups and multiple stakeholders within pharmaceutical organizations</li><li>
Identify opportunities to expand ODAIA&rsquo;s presence across new brands, therapeutic areas, and commercial teams</li></ul>
Value-Driven Solution Development<ul><li>
Partner with Product, Solutions Architecture, and Marketing teams to co-create compelling, value-driven proposals and demonstrations</li><li>
Translate complex analytics, predictive modeling, and Next Best Action capabilities into clear commercial impact for clients</li><li>
Help clients envision how AI-powered insights can improve field effectiveness, omnichannel strategy, and commercial execution</li></ul>
Cross-Functional Collaboration<ul><li>
Collaborate with internal stakeholders across Implementation, Business Acceleration, and Product to ensure smooth onboarding and long-term client success</li><li>
Represent the voice of the customer internally to help inform product evolution and market positioning</li><li>
Maintain alignment between internal teams and client stakeholders throughout the early stages of the customer lifecycle</li></ul>
Pipeline &amp; Forecast Management<ul><li>
Maintain accurate pipeline management, forecasting, and CRM discipline (e.g., Salesforce)</li><li>
Ensure strong pipeline health through proactive opportunity development and account engagement</li><li>
Contribute to overall revenue growth through strategic deal execution and account expansion</li></ul>
WHAT YOU BRING<ul><li>
5+ years of SaaS or technology sales experience with a track record of exceeding quota and driving revenue growth within the commercial pharma landscape</li><li>
Proven ability to engage with senior executives and influence buying decisions across complex, multi-stakeholder organizations</li><li>
Strong consultative selling skills with experience in value-based discussions and long sales cycles</li><li>
Excellent communication (written and verbal), negotiation, and presentation skills</li><li>
Experience using CRM and sales engagement tools to manage pipeline and reporting</li><li>
Self-starter mentality with strong organizational skills and a passion for building client relationships</li></ul>
WHAT WE OFFER
Values-Based Culture<ul><li>
Ignite Innovation, Own It, and Stand Together</li></ul>
AI-Native Environment<ul><li>
At ODAIA, we don&rsquo;t just deliver AI &ndash; we live it. We use AI and agentic automation to 10x our efficiency and impact, encouraging constant curiosity in leveraging and integrating AI</li></ul>
Comprehensive Rewards<ul><li>
Meaningful stock option grants, immediate medical/dental enrollment, and flexible time off</li></ul>
Remote-First Flexibility<ul><li>
WFH flexibility with intentional, high-value in-person collaboration and socials</li></ul>
LOCATION &amp; BUSINESS TRAVEL
ODAIA is a remote first organization, with employees located across Canada and the U.S. Our primary office hub is located in central downtown Toronto and walking distance from Union Station.
This role requires travel within the US and Canada to support strategic customer meetings, industry conferences, and internal meetings and offsites.
EMPLOYMENT VERIFICATION
Any conditional offer of employment made to a successful candidate will be subject to the full satisfaction with the results of any background and reference checks.
JOB PROCESS &amp; INTERVIEW DISCLOSURE
ODAIA does not use artificial intelligence (AI) to review applications, filter or analyze resumes.
Our recruitment team may use an AI-powered meeting assistant to record and transcribe interviews for note-taking purposes only. This tool helps our recruiters to be fully present during conversations with candidates who provide consent to this tool being used during an interview. This tool is used in compliance with privacy and employment laws across Canada and the U.S.
We respect the time candidates invest into participating in our recruitment process. ODAIA is committed to providing timely status updates on hiring decisions to all candidates following their final interview, in accordance with applicable employment laws.
Compensation is discussed with candidates early in the interview process to ensure alignment. Final compensation is determined through a comprehensive review of the successful candidate&rsquo;s unique skill set, specialized experience, certifications and other relevant considerations and is based on current market data and internal pay and equity frameworks and structures. This role is also eligible for health benefits, stock options, and flexible time off policies as mentioned above.
Position Status: This is a newly created position and not related to an existing position vacancy or departure.
DIVERSITY, EQUITY &amp; INCLUSION
ODAIA is an equal opportunity employer. We are committed to building an environment where everyone feels included, valued, respected and heard. We are committed to creating a diverse workplace, free from discrimination on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, disability status or any other characteristics protected by local laws, regulations or ordinances.
ACCOMMODATIONS AND ACCESSIBILITY
Accommodations are available upon request. If you need assistance or accommodation due to a disability or special need at any stage of the recruitment process, please contact us at hr@odaia.ai.
MqiXR7GQZP</div>

Client Director, AI-Driven Commercial Effectiveness

<div><div><div><h2 class="jobSectionHeader">Position Description</h2></div>
<div>Invitation to Compete #20-26: Assistant Director of Library Programs and Engagement
Central Library, 1000 4th Ave, Seattle, WA 98104
Regular, FLSA-exempt, benefitted, full-time (80 hours per two week pay period)
Salary Range: $118,180.80 - $195,040.08 Annually
This recruitment is open to the public and to The Seattle Public Library&rsquo;s employees and will remain open continuously. Candidates wishing to be considered in the first review should submit their application, cover letter, and resume in NEOGOV by 5:00 p.m. on April 24, 2026. Please read the How to Apply section of this bulletin for more information. Please note that the application period may close at any time after the first consideration date. 
About The Seattle Public Library
The Seattle Public Library&rsquo;s mission is to bring people, information, and ideas together to enrich lives and build community. We envision the Library as the central hub of an equitable and connected city where knowledge flourishes, and people find inspiration and a sense of belonging. Since 1891, we have grown from a single reading room to a world-class library system with 27 locations, including the iconic Central Library.
The Library works every day to foster and support a healthy city and a healthy democracy. We do this work guided by the principles of intellectual freedom and equity, and with a service focus on literacy, the love of reading and learning, patron privacy and confidentiality, transparency, accountability to the public, strong partnerships, and innovation.
The Library is an active and committed partner in the City of Seattle's Race and Social Justice efforts, which seeks to end racial disparities and achieve racial equity in City government. RSJ embeds racial equity and social justice principles into programs, budgets, and culture.
Library employees are highly regarded by the public for their knowledge, quality of service, empathy, compassion, and caring. As a workplace, we value transparent communication, partnership, and engagement. We are enriched individually and organizationally by our diversity. We are looking for a leader who will continue our development of an inclusive workplace that delivers a sense of belonging to Library staff and patrons.
If you share our values and meet the qualifications, the Library invites you to apply for the Assistant Director of Library Programs and Engagement position. 
About the Position
The Assistant Director of Library Programs and Engagement will oversee the current Equity Learning and Engagement Services (ELES) team. The Assistant Director position will join the Library Experience and Engagement (LEED) Leadership Team, will be part of the LEED Management Team, and will report directly to the LEED Director. This position will help shape and implement the goals of LEED as guided by the Library&rsquo;s Strategic Plan.
This position is currently one of three Assistant Director positions that report directly to the Director of LEED. This position will oversee, guide and direct staff in the operations of the Library&rsquo;s system wide programs and services to Seattle&rsquo;s diverse community.</div>
<div><h2 class="jobSectionHeader">Job Responsibilities</h2></div>
<div>Any of the following duties may be performed. These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform.<div><ul><li>
Develop future Library programs and services. Continually assess the public&rsquo;s needs and interests, and work collaboratively with administration, managers, staff, external partners and the community to develop responsive program and service strategies that meet traditional and non-traditional use patterns in new and innovative ways. Provide leadership and participate fully in the development of the Library&rsquo;s programs and service deliverables. Acquire and analyze information and develop reports and recommendations assessing current services and supporting development of new services and program initiatives.</li><li>
Plan, develop and implement race and social equity principles into Library programs and service deliverables. Work in conjunction with other city departments, the community, external partners, and Library staff in creating an organization free of institutionalized racism.</li><li>
Maintain and enhance Outcomes Based Planning and Evaluation (OBPE) through Service Design. Utilize Human Centered Design principles in the development and implementation of an OBPE framework that drives Community engagement activities, programming, and new service initiatives while continually assessing and reviewing existing engagement activities and core services. Manage the Outcomes Reporting process and supervise reporting on outcomes to the Board, the Seattle Public Library Foundation, Friends, library staff and community partners.</li><li>
Administer staffing. Develop and implement staffing models and plans to support programs and service goals. Provide general staffing administration and support managers in the coordination and supervision of staff. Participate in and/or support the recruitment, selection and onboarding of new staff members. Engage in teambuilding and model and develop the competencies of managers and staff. Monitor and track staffing activities and maintain needed systems and records. Develop staffing budgets, reports and studies as needed. Coordinate staffing activities and development with Human Resources, Labor, Library Administration, managers, and other partners.</li><li>
Manage, develop and innovate operational systems. In collaboration with the Assistant Directors of Library Experience, evaluate and continually improve systems for the management of essential operations, analyzing resource needs, and directing staff effectively to support Library objectives. Coordinate unit and individual work plans with overall divisional priorities and objectives. Plan for and develop regular status reports, conduct analytical studies and evaluations. Assist the Director with annual and long-range planning, including setting goals and recommending strategies.</li><li>
Manage projects. In collaboration with the Assistant Directors of Library Experience, assist managers and the LEED Management Team in setting short- and long-term objectives, planning and implementing unit and individual projects. Attend project-related meetings and ensure timely communication between divisions, teams, structured groups, administrators, and other partners. Make presentations to individuals and groups.</li><li>
Manage budgets. Assist with developing operations, staffing, project and other budgets and coordinating them with overall division budgets. Monitor expenditures and develop financial reports and studies in collaboration with the Finance team. In coordination with the director of LEED, develop an annual budget for Programs &amp; Engagement. Compile and analyze statistics, outcomes and impacts along with other relevant data in support of budget requests.</li><li>
Maintain and enhance the Seattle Public Library Foundation (SPLF) and Friends of the Library relationships. Manage Foundation and Friends funds and provide reports on programs and services funded by these two non-profit groups, and maintain channels of communication with the Foundation CEO, Friends President and staff to develop donor interest, advocacy, and support.</li><li>
Partner with community organizations and represent the Library to the public. Participate in community activities, collaborate internally to identify and build on collaborative opportunities, establish, support and maintain relations with community partners, and support managers and staff in responding to public concerns and interests.</li><li>
Recommend and participate in the development of Library policies, guidelines and practices. Stay abreast of changes in the library profession that will support the service delivery changes proposed by the Library. Seek out best practices of other library systems and entities, as appropriate, and analyze their potential application at the Library. Maintain a continual practice of process improvements to gain efficiencies in work processes. Develop and maintain a collaborative process that seeks input from affected partners such as frontline staff and cross divisional peers.</li><li>
Develop, coach and mentor. Develop and support the mentoring and professional development of Programs &amp; Engagement direct reports and LEED staff.</li></ul></div></div>
<div><h2 class="jobSectionHeader">Qualifications</h2></div>
<div>Education and Experience:<div><ul><li>
Five years of library management experience; experience with urban public libraries and Central/Branch system structures is highly desirable.</li><li>
A bachelor&rsquo;s degree or a combination of education and/or training and/or experience which provides an equivalent background required to perform the work of the class will be considered. Master&rsquo;s degree in library and information science preferred.</li><li>
Excellent leadership and management skills, including a successful track record of managing library services and a unionized staff through significant change. Must be familiar with current professional trends and issues in public library services and management.</li><li>
Demonstrated experience in recruiting, developing and mentoring a diverse staff that reflects the communities served by SPL and experience removing barriers to advancement for people of color and other marginalized groups.</li><li>
Demonstrated experience developing supervision and management expectations. Ability to both formally and informally coach direct reports and other staff within the library system.</li><li>
Excellent written and verbal communication skills, including written and formal communications, presentation skills, skill with group and team dynamics, and the ability to motivate, persuade and negotiate with diverse individuals and groups.</li><li>
Demonstrated experience in equity analysis of library programs and services and an understanding of race and social equity issues. Ability to apply this analysis to affect change in program and service deliverables from an equity perspective.</li><li>
Knowledge and experience communicating the Library&rsquo;s intellectual freedom role to patrons, partners, community members, and staff. Ability to recognize, communicate and lead staff through the inherent tension between upholding intellectual freedom principles while working towards the elimination of institutionalized race and social inequities.</li><li>
Knowledge of and experience with principles and methods of organizational administration, including staffing administration, budgeting and analysis, communications, and records management. Ability to apply such principles, policies and procedures in the performance of job duties.</li><li>
Knowledge and understanding of personnel and labor relations principles, policies and procedures. Experience supervising and administering in a union environment.</li><li>
Knowledge of organizational theory and various leadership models. Demonstrated experience of innovation in library programs and services and experience with change management, project management, human centered design, and various leadership methods.</li><li>
Knowledge of and experience in implementing, providing and evaluating a broad range of library programs and services including outreach and engagement, and program and service design. Ability to assess and recommend new and improved policies, processes and procedures relating to these functional areas.</li><li>
General knowledge of collection development, and how to integrate collections into programs and services.</li><li>
Knowledge of and experience in communicating the value of a broad range of library access services such as collection access, and library technologies and operations, in collaboration with the Assistant Director of Library Experience and the Collections and Access Service Managers.</li><li>
Knowledge of and experience in Outcomes Based Planning and Evaluation or similar evaluation planning systems. Ability to understand and analyze a variety of data types and prepare and edit reporting to a variety of audiences.</li><li>
Knowledge and experience with principles and methods of project management from ideation to scale, including planning and evaluation, budgeting, scheduling and monitoring, coordinating multiple projects, and project communications.</li><li>
Must be able to use information management tools, including office PCs and communications, word processing, spreadsheet, database and project management applications, and analytical methods required for managing large, complex and multiple projects.</li><li>
A commitment to meeting the needs of diverse communities and staff consistent with the Library&rsquo;s Internal Organizational Values, mission and strategic direction.</li><li>
Ability to establish and maintain positive working relationships with staff and the public.</li></ul></div></div>
<div><h2 class="jobSectionHeader">Additional Information</h2></div>
<div>How to Apply
Candidates wishing to be considered in the first review should submit their application, cover letter, and resume in NEOGOV by 5:00 p.m. on April 24, 2026.<div><ul><li>
NEOGOV online application</li><li>
A cover letter that describes how your experience and skills align with the stated job responsibilities and qualifications. Please let us know why you are interested in this position.</li><li>
Current resume that summarizes relevant education, professional experience, training and skills.</li></ul></div>
Applications that do not include a cover letter, resume, online application, and completed supplemental questions will not be considered.
Applicants will be screened for competitiveness, completeness, and written communication skills. Initial screening will be based on a review of application materials. The employment history detailed in your application materials MUST validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. The most competitive candidates will be invited to participate in a series of one or more interviews.
Benefits and Salary Information
The full salary range for this position is $118,180.80 - $195,040.08 annually.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans Information about retirement plans can be found at: https://www.seattle.gov/retirement
Additional Information
If you have questions regarding this bulletin or employment at The Seattle Public Library, please send an email to job.applications@spl.org. The Library promotes diversity and inclusion in employment. If accommodations are needed during the selection process, please contact us. Please keep in mind that job offers are contingent on a review of criminal history as well as verification of information provided by the applicant as part of the application process.</div></div></div>
 <div></div><div><div><div>The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.</div></div></div>

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