engagement manager

Phamily

<div><h2 class="jobSectionHeader">Engagement Manager</h2>

Location: West Coast / Yuma, AZ, Albuquerque, NM, Seattle, WA

Job Type: 75% travel (3-4 days a week, local and across different states where the client has sites), 25% remote

Job Reports To: Director of Service Delivery

Salary Range: The expected salary range for this role is $95,000 &ndash; $145,000 annually, depending on factors such as experience, qualifications, and geographic location.

About Jaan Health/Phamily

Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.

Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.

Role Description

The Engagement Manager leads health systems and physician groups through the successful implementation and ongoing growth of end-to-end care management programs for large patient populations. This role manages relationships with clients, oversees delivery through internal teams and our clients, and ensures that programs drive measurable clinical and financial outcomes.

You will act as a strategic partner to clients, leading implementations, influencing provider behavior, and optimizing workflows to ensure programs deliver measurable results. This role requires strong business acumen, comfort operating in ambiguity, and the ability to hold stakeholders accountable across clinical, operational, and executive teams.

Key Responsibilities

Client Engagement &amp; Relationship Management
<ul>
<li>Own the relationship with one of the company's most strategic accounts, operating at the C-suite and clinical leadership level as an indispensable thought partner and strategic advisor.</li>
<li>Relentlessly pursue measurable clinical and financial outcomes that drive program expansion and deepen the account relationship.</li>
<li>Develop an intimate understanding of the account's strategic agenda, clinical imperatives, and organizational dynamics &mdash; anticipating where the partnership needs to go and ensuring the program remains deeply embedded in how they deliver care.</li>
</ul>
Program Implementation &amp; Operational Execution
<ul>
<li>Lead end-to-end implementation of care management programs across multiple sites</li>
<li>Drive execution across internal teams and client stakeholders, ensuring alignment on scope, timelines, and outcomes</li>
<li>Operate with high ownership in ambiguous environments, making decisions that move programs forward</li>
</ul>
Performance Monitoring &amp; Optimization
<ul>
<li>Own program-level performance, including clinical outcomes, operational efficiency, and revenue realization</li>
<li>Analyze KPIs (engagement, utilization, quality, financial performance) to identify gaps and drive improvement</li>
<li>Lead continuous optimization efforts to expand program impact and long-term value</li>
</ul>
Training &amp; Change Management
<ul>
<li>Drive provider adoption and program growth through strategic change management, stakeholder influence, and performance-focused initiatives that improve financial and clinical outcomes.</li>
<li>Build scalable implementation playbooks that accelerate enrollment, reduce operational friction, and enable consistent execution across sites through strong cross-functional leadership.</li>
</ul>
Cross-Functional Collaboration
<ul>
<li>Partner with sales, product, clinical, and analytics teams to deliver a consistent and high-performing client experience</li>
<li>Contribute to the development of playbooks, SOPs, and best practices that scale across programs</li>
</ul>
Requirements
<ul>
<li>Bachelor's degree in healthcare administration, public health, business, nursing, or related field.</li>
<li>5+ years of experience in enterprise healthcare partnerships, population health, or value-based care, with a demonstrated track record of driving clinical/financial outcomes and growing strategic accounts.</li>
<li>Proven experience driving performance, revenue targets, net retention rates, or program growth</li>
<li>Experience coordinating or overseeing service delivery to clients or through external vendors.</li>
<li>Experience managing complex, multi-stakeholder environments across clinical and executive audiences</li>
<li>Excellent communication, facilitation, and relationship-building skills.</li>
<li>Ability to operate with ownership in fast-paced, evolving environments</li>
<li>Ability to interpret performance data and develop actionable insights.</li>
</ul>
Preferred Requirements
<ul>
<li>Experience with provider groups, ACOs, or health systems.</li>
<li>Familiarity with EHR workflows and care management platforms.</li>
</ul>
Our Compensation &amp; Benefits
<ul>
<li>The expected salary range for this role is $95,000 &ndash; $145,000 annually, depending on factors such as experience, qualifications, and geographic location.</li>
<li>Medical, dental, and vision coverage for employees and dependents at a nominal cost</li>
<li>Paid maternity leave</li>
<li>FSA and Dependent Care account options</li>
<li>401(k) Eligibility after 6 months of full-time employment</li>
<li>Collaborative, mission-driven work environment</li>
</ul>
Jaan Health and Phamily provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>

Engagement Manager

<div><h2 class="jobSectionHeader">Engagement Manager</h2>

Location: West Coast / Yuma, AZ, Albuquerque, NM, Seattle, WA

Job Type: 75% travel (local and across different states where the client has sites), 25% remote

Job Reports To: Director of Service Delivery

Salary Range: The expected salary range for this role is $95,000 &ndash; $145,000 annually, depending on factors such as experience, qualifications, and geographic location.
<h2 class="jobSectionHeader">
About Jaan Health/Phamily</h2>

Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. 
Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com. 
ovide.
<h2 class="jobSectionHeader">
Role Description</h2>

The Engagement Manager leads provider clients through the successful implementation and ongoing optimization of Advanced Primary Care Models (APCM) and Chronic Care Management (CCM) programs. This role manages relationships with clients, oversees delivery through internal teams and our clients, and ensures that programs drive measurable clinical and financial outcomes for clients.

The ideal candidate has 5+ years of experience in healthcare client management, value-based care operations, or care management program delivery, and is skilled at coordinating multi-party stakeholders, including outsourced vendors and clinical service partners.
<h2 class="jobSectionHeader">
Key Responsibilities</h2>
<h3 class="jobSectionHeader">Client Engagement &amp; Relationship Management</h3>
<ul><li>Serve as the primary point of contact for assigned clients, managing day-to-day communication and expectations.</li>
<li>Build strong, trusted relationships with clinical, operational, and executive stakeholders.</li>
<li>Lead regular meetings with service provider partners focused on performance, barriers, and strategic goals.</li>
<li>Proactively identify opportunities for program improvement, workflow optimization, or service expansion.</li>
</ul><h3 class="jobSectionHeader">Program Implementation &amp; Operational Execution</h3>
<ul><li>Lead end-to-end implementation of new clients, empowering them to service clients from sales, through workflow design, go-live, and account growth.</li>
<li>Develop and maintain project plans with clear milestones, deliverables, and responsibilities.</li>
<li>Coordinate execution across internal team members and clients, ensuring alignment on scope, timelines, and quality.</li>
<li>Support integration of APCM/CCM workflows into EHR systems and existing clinical processes.</li>
</ul><h3 class="jobSectionHeader">Oversight of Clients</h3>
<ul><li>Manage relationships with outsourced care management vendors or other clients supporting client delivery.</li>
<li>Ensure clients meet contractual expectations, service-level agreements (SLAs), and quality standards.</li>
<li>Monitor service-provider performance and escalate issues, risks, or gaps promptly.</li>
<li>Facilitate alignment between clients and external vendors to ensure seamless coordination of services, workflows, and shared goals.</li>
<li>Track vendor capacity, staffing, and workflow adherence to ensure consistent program performance.</li>
</ul><h3 class="jobSectionHeader">Performance Monitoring &amp; Optimization</h3>
<ul><li>Monitor program KPIs such as enrollment, engagement, quality measures, utilization patterns, and financial outcomes.</li>
<li>Consolidate data from internal teams and clients to provide a unified performance view.</li>
<li>Develop insights and recommendations to drive improved clinical outcomes and operational efficiency.</li>
<li>Lead continuous improvement efforts with clients .</li>
</ul><h3 class="jobSectionHeader">Training &amp; Change Management</h3>
<ul><li>Deliver training to provider care teams and ensure clients are appropriately trained on workflows, documentation standards, and program expectations.</li>
<li>Create and maintain workflow guides, process documentation, and best-practice resources.</li>
<li>Support provider organizations through operational change related to APCM and CCM adoption.</li>
</ul><h3 class="jobSectionHeader">Cross-Functional Collaboration</h3>
<ul><li>Partner with internal sales, product, clinical, and analytics teams to ensure consistent client experience.</li>
<li>Provide structured feedback to clients to inform product enhancements and operational improvements.</li>
<li>Contribute to the development of playbooks, standard operating procedures, and support materials.</li>
</ul><h2 class="jobSectionHeader">Requirements</h2>
<ul><li>Bachelor's degree in healthcare administration, public health, business, nursing, or related field.</li>
<li>5+ years of experience in healthcare client management, care management operations, population health, or value-based care.</li>
<li>Experience coordinating or overseeing service delivery to clients or through external vendors.</li>
<li>Proven ability to manage complex multi-stakeholder projects.</li>
<li>Excellent communication, facilitation, and relationship-building skills.</li>
<li>Ability to interpret performance data and develop actionable insights.</li>
</ul><h2 class="jobSectionHeader">Preferred Requirements</h2>
<ul><li>Experience with provider groups, ACOs, or health systems.</li>
<li>Familiarity with EHR workflows and care management platforms.</li>
</ul>
Our Compensation &amp; Benefits
<ul>
<li>The expected salary range for this role is $95,000 &ndash; $145,000 annually, depending on factors such as experience, qualifications, and geographic location.</li>
<li>Medical, dental, and vision coverage for employees and dependents at a nominal cost</li>
<li>Paid maternity leave</li>
<li>FSA and Dependent Care account options</li>
<li>401(k) Eligibility after 6 months of full-time employment</li>
<li>Collaborative, mission-driven work environment</li>
</ul>
If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You'll join a smart, humble, and collaborative team dedicated to improving healthcare.

Equal Employment Opportunity

Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.</div>

BuildOps

<div>At BuildOps, we're building a groundbreaking software solution designed to empower today's commercial contractors. From service management to project execution, we're reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration&mdash;qualities we look for in every new hire.

As an Engagement Manager, you will serve as the strategic owner for BuildOp's largest customers&mdash;accountable for orchestrating outcomes across multiple operating companies (OpCos) within a private equity (PE) structure, from scoping the initial implementation through long-term value realization. Reporting to the Sr. Director of Engagement Managers, this role is perfect for someone energized by high-stakes client partnerships, complex program leadership, and the challenge of driving enterprise transformation at scale across PE-backed portfolios.

What We Look For:
<ul>
<li>6&ndash;10+ years of experience in top-tier consulting and/or complex SaaS implementation, with ownership of multi-workstream programs and executive-level visibility.</li>
<li>Proven track record leading enterprise or PE-backed portfolios, ideally in industrial, field service, construction, or adjacent verticals.</li>
<li>Hands-on SaaS deployment experience end-to-end: discovery, design, build, test, go-live, and post-go-live optimization.</li>
<li>Expert program management skills including governance cadences, risk/issue tracking, dependency management, and decision logging across complex, multi-workstream engagements.</li>
<li>Change management expertise with a proven ability to drive stakeholder alignment, develop communication plans, and deliver frontline adoption at scale.</li>
<li>Commercial and PS acumen including a strong understanding of professional services economics (scoping, pricing, margin) and how they relate to SaaS ARR and NRR.</li>
<li>Executive presence and communication skills with demonstrated ability to influence and command credibility with PE operating partners, CEOs, CFOs, and field leadership.</li>
</ul>
What You'll Do:
<ul>
<li>Own the end-to-end success of strategic private equity or holding company accounts&mdash;accountable for outcomes across all OpCos, from pre-sale through long-term value realization.</li>
<li>Partner with Account Executives on strategic and PE deals to define scope of work aligned to the BuildOps PS catalog (core implementation, ERP migration, tenant migration, data, training, integrations), set clear implementation expectations, and qualify account readiness for kickoff.</li>
<li>Lead deployment strategy and program planning across the private equity parent and each operating company&mdash;defining program phase, governance cadences, risk/issue management, and cross-OpCo dependencies.</li>
<li>Coordinate cross-functional teams including BuildOps Implementation Managers, data/ERP specialists, Customer Success, and Support to deliver against a clear, scoped plan and standard methodology.</li>
<li>Maintain a multi-year account plan spanning adoption and utilization targets by holding company and operating company, identify expansion opportunities (additional modules, integrations, new OpCos), and ongoing PS engagements.</li>
<li>Represent BuildOps in executive settings including steering committees and executive business reviews with PE operating partners, C-suite stakeholders, and OpCo leadership&mdash;crafting crisp narratives that connect implementation details to business outcomes.</li>
<li>Champion best practices and reusability across the portfolio&mdash;ensuring documentation (runbooks, process maps, RACIs) is captured and reusable across OpCos to scale delivery excellence.</li>
</ul>
Who You Are:
<ul>
<li>A natural owner who runs accounts like a business&mdash;high autonomy, high accountability, and a bias toward decision and action.</li>
<li>A strategic thinker who uses data (adoption metrics, utilization, financials) to prioritize, make trade-offs, and translate PE value-creation theses into concrete deployment plans.</li>
<li>Someone who thrives in ambiguity, builds structure where none exists, and can scale patterns from one OpCo or portfolio to many.</li>
<li>A low-ego collaborator who elevates Implementation Managers and CSMs while staying clearly accountable for portfolio outcomes.</li>
<li>An executive communicator who crafts crisp narratives&mdash;decks, status reports, steerco materials&mdash;that connect implementation details to business impact.</li>
<li>A team player with integrity, grit, and a strong work ethic who is energized by making a real difference for the customers we serve.</li>
</ul>
Where you'll go (and how often):
<ul>
<li>We have customers across the US and Canada, so our top candidates should be ready, willing, and able to travel and assist with our customers. Up to 25% travel target for the position.</li>
</ul>
What we offer:
<ul>
<li>128-181k base salary + bonus.</li>
<li>Generous equity grants- become an owner in our company.</li>
<li>A comprehensive benefits package.</li>
<li>Work from home stipend.</li>
<li>Flexible paid time off.</li>
<li>Company events like BBQs and team-building activities, both in-person and virtual, lunch provided for in-office days.</li>
<li>Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)</li>
<li>The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers</li>
</ul><div><div>What we offer:</div>
<ul><li>Generous equity grant, become an owner in our company!</li>
<li>A comprehensive benefits package</li>
<li>Flexible PTO and hybrid work schedules</li>
<li>One-time work-from-home allowance</li>
<li>Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days</li>
<li>Company events and team-building activities, both in-person and virtual</li>
<li>Fast-paced, collaborative, and dynamic work environment</li>
<li>Opportunities for growth and career advancement</li>
<li>Chance to work with cutting-edge technology and innovative solutions</li>
<li>The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers</li>
</ul>
We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows.
<h4 class="jobSectionHeader">
About BuildOps</h4>

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We're not just talking incremental improvements&mdash;we're talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We're fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we're changing the game and doing the best work of our careers. You'll be a key player in a company that's truly making a difference for the backbone of our economy. If you're ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you.

BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.</div></div>

SoGal Ventures

<div>
 Location
 
 
 California
 
 
 Employment Type
 
 
 Full time
 
 
 Location Type
 
 
 Hybrid
 
 
 Department
 
 
 Operations
 
 
 
 Compensation
 
 
 
 <ul>
 <li>
 $180K &ndash; $230K
 </li>
 <li>
 Offers Equity
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 At Pareto.AI, we&rsquo;re on a mission to enable top talent around the world to participate in the development of cutting-edge AI models.
 
 
 In coming years, AI models will transform how we work and create thousands of new AI training jobs for skilled talent around the world. We&rsquo;ve joined forces with top AI and crowd researchers at Anthropic, Character.AI, Imbue, Stanford, and University of Pennsylvania to build a fair and ethical platform for AI developers to collaborate with domain experts to train bespoke AI models.
 
 
 
 About The Role
 
 
 
 Pareto is hiring an AI Engagement Manager responsible for owning customer relationships, engagement health, and long-term success across our most strategic AI accounts. This role blends technical credibility with relationship depth &mdash; you will manage a portfolio of Tier-1 customers, serving as a trusted advisor to researchers, PMs, and engineering leaders shaping next-generation AI systems. You ensure Pareto remains a valued execution and thought partner across the full customer lifecycle.
 
 
 
 Key Responsibilities
 
 
 
 
 Own Strategic Customer Relationships
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for a portfolio of flagship AI lab and model-builder accounts
 </li>
 <li>
 Build multi-threaded relationships across researchers, PMs/TPMs, vendor ops, and procurement
 </li>
 <li>
 Map complex org structures, identify champions, and uncover expansion opportunities
 </li>
 <li>
 Act as a trusted advisor who deeply understands each customer's technical goals and roadmap
 
 
 </li>
 </ul>
 
 Solution Design, Scoping &amp; Commercial Strategy
 
 
 
 <ul>
 <li>
 Partner with Product, Delivery, and Engineering to design solutions for Agentic AI, data labeling, evaluation, RLHF, red-teaming, and emerging workflows
 </li>
 <li>
 Ensure strong requirements gathering, alignment on success metrics, and clear translation into operational workflows
 </li>
 <li>
 Maintain standards for scoping, SLAs, quotes, and margins
 </li>
 <li>
 Translate research-driven technical requirements into clear, implementable workflows with Delivery and Product
 
 
 </li>
 </ul>
 
 Account Health, Renewals &amp; Expansion
 
 
 
 <ul>
 <li>
 Maintain living account plans outlining use cases, risks, and growth opportunities
 </li>
 <li>
 Drive renewal processes across timing, stakeholder alignment, and messaging
 </li>
 <li>
 Build early-warning systems for churn and coordinate cross-functional mitigation plans
 </li>
 <li>
 Track core account metrics: retention, expansion, account health, and NPS/CSAT
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Partner with Sales on new-logo vs. expansion ownership and seamless handoffs
 </li>
 <li>
 Work closely with Delivery to show up as a unified team to customers
 </li>
 <li>
 Collaborate with Product/R&amp;D to bring structured customer insights into roadmap planning
 
 
 </li>
 </ul>
 
 What Success Looks Like
 
 
 
 <ul>
 <li>
 High retention and expansion across your account portfolio with minimal surprise churn
 </li>
 <li>
 Customers who view you as a genuine thought partner, not just a vendor contact
 </li>
 <li>
 Smooth cross-functional execution with Sales and Delivery
 </li>
 <li>
 Repeatable, proactive engagement that surfaces risks and opportunities early
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4+ years in customer-facing roles with technical buyers (Engagement Management, Strategic Accounts, Customer Success, or product-minded ML/data roles)
 </li>
 <li>
 Experience managing complex, multi-stakeholder accounts (AI labs, model builders, or R&amp;D-heavy orgs preferred)
 </li>
 <li>
 Working knowledge of ML/data workflows (data labeling, evaluation, RLHF, red-teaming, or adjacent)
 </li>
 <li>
 Demonstrated ability to lead solution design and scoping with Delivery/Ops
 </li>
 <li>
 Experience owning or co-owning renewals, expansions, and commercial outcomes
 </li>
 <li>
 Ability to navigate procurement and vendor ops in enterprise settings
 </li>
 <li>
 Excellent communication across researchers, PMs, executives, and procurement
 </li>
 <li>
 High ownership, decisiveness, and comfort in rapidly changing environments
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 STEM background or strong technical fluency (CS, Engineering, Stats, ML, Economics)
 </li>
 <li>
 Experience at an AI data provider, ML infra platform, or developer tools company
 </li>
 <li>
 Existing relationships within the AI/ML ecosystem
 </li>
 <li>
 Experience working in R&amp;D-driven organizations
 
 
 </li>
 </ul>
 Compensation Range: $180K - $230K
</div>

AI Engagement Manager

NLGJA: The Association of LGBTQ Journalists

Membership &amp; Engagement ManagerNLGJA: The Association of LGBTQ+ Journalists seeks a Membership &amp; Engagement Manager in Washington, DC. This is a hybrid position for someone located within the Washington D.C. area.*Applicants must submit a resume and cover letter, including salary requirements, to search@nlgja.org to be considered. Applications submitted without salary requirements will not be considered.*The Membership &amp; Engagement Manager is responsible for leading membership recruitment and retention; member engagement; and chapter relations. Candidates must be comfortable connecting regularly with members via phone and electronic communication, and recruiting community stakeholders. The Membership &amp; Engagement Manager reports directly to the Executive Director and works in tandem with fellow NLGJA: The Association of LGBTQ+ Journalists staff to execute various programs and deliverables.NLGJA: The Association of LGBTQ+ Journalists is a nonpartisan, journalist-led association working within the news media to advance fair and accurate coverage of LGBTQ communities and issues. We promote diverse and inclusive workplaces by holding the news industry accountable and providing education, professional development and mentoring. The members of NLGJA: The Association of LGBTQ+ Journalists are reporters, photojournalists, editors, producers, columnists, bloggers, communications professionals and students, as well as friends and allies. Our members work in news organizations across the United States and across all forms of media. Learn more at .This position requires the ability to communicate clearly and effectively both verbally and in writing, excellent interpersonal skills, a strong attention to detail, excellent organizational and time management skills, and a professional image.Position Responsibilities:30% Member Recruitment, Retention and Management<ul><li>Develop and execute membership outreach, growth, and retention messaging, campaigns and materials.</li><li>Maintain the membership database on a daily basis in order to ensure accurate, complete and up-to-date membership records and data integrity.</li><li>Regularly create reports and collect data surrounding member demographics and recruitment/retention goals for the Executive Director, Board of Directors and Chapter Leaders.</li><li>Partner with and support marketing staff to develop materials and messaging that communicates and amplifies the association&rsquo;s mission-driven programming initiatives and member resources.</li><li>Forge and manage mission-driven collaborative initiatives, partnerships and agreements that support and enhance strategic membership goals with corporate ERG's and industry stakeholders.</li></ul>30% Chapter Administration<ul><li>Serve as the staff liaison to chapter leadership by answering questions, leading quarterly meetings, and performing administrative tasks to support and expand chapter work.</li><li>Assist with the administration of chapter finances and bank accounts.</li><li>Assist members in the process of starting new professional and student chapters and orienting new chapter officers.</li><li>Maintain records of chapter officers and their contact information.</li><li>Ensure chapters comply with NLGJA policies and procedures.</li><li>Oversee annual nomination and election process of chapter officers.</li></ul>20% Program Management<ul><li>Oversee the NLGJA Mentorship Program by matching mentee and mentor applicants, coordinating introductions and orienting participants to the program. Maintain support for mentorship matches throughout the year.</li><li>Oversee the scholarship application and selection process for the Leroy F. Aarons and Kay Longcope scholarship awards. Communicate with review committee, winners and applicants and coordinate the process of distributing scholarship funds to recipients.</li><li>Administer and maintain other select programs and member benefits including Job Board, Freelance Directory and Slack Community.</li><li>Assist NLGJA&rsquo;s convention planning committee during annual convention planning. Manage the registration desk during convention and other major events.</li></ul>20% Administrative and Member Support<ul><li>Establish and maintain regular communication with, and respond to requests from, association members, partners, chapters and leadership.</li><li>Administer office responsibilities, including monitoring voicemail and general inbox.</li><li>Coordinate volunteers and volunteer efforts.</li><li>Other duties and special projects as assigned.</li></ul>Required Qualifications<ul><li>Must be able to work in the Washington, DC headquarters</li><li>2+ years experience in nonprofit program management; membership management or customer service</li><li>Excellent written and verbal communication skills</li><li>Comfortable calling lapsed and prospective members</li><li>Computer skills including MS Office and the entire Google Suite</li><li>Ability to work independently and as part of a team</li><li>Resourceful, diligent, flexible, and responsive to others needs</li><li>Self-starter, with the ability to manage multiple collaborative projects, and meet deadlines</li><li>Enjoy creating relationships with members and key stakeholders via phone, in writing and in person</li><li>Willingness to travel; occasional mandatory travel for convention and board meetings</li></ul>Preferred Qualifications<ul><li>5+ years experience in member recruitment, sales, communication, or customer service</li><li>Bachelor's degree or comparable professional experience</li><li>Sound understanding of standard budget accounting procedures</li><li>Evidence of the ability to prioritize efficiently, coordinate with volunteers and develop creative solutions</li><li>Previous nonprofit or association-related experience preferred</li><li>Experience using association database; experience with YourMembership a bonus</li></ul>Employee Benefits<ul><li>Health, dental and vision insurance plans</li><li>Optional 401k plan with employer match</li><li>Paid select federal holidays, as well as vacation and sick leave accrual</li></ul>Equal Opportunity EmployerNLGJA: The Association of LGBTQ+ Journalists follows an equal opportunity employment policy, and employs personnel without regard to race, creed, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, veteran status, HIV/AIDS status, physical characteristics and marital status.Job Type: Full-timePay: $55,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you comfortable working closely with LGBTQ+ individuals, communities and issues?</li><li>Have you included your salary requirement in your cover letter?</li></ul>Experience:<ul><li>Database administration: 1 year (Preferred)</li></ul>Work Location: Hybrid remote in Washington, DC 20037

Membership & Engagement Manager

State of Washington

JOB
 This recruitment will remain open until a sufficient number of qualified candidates have applied. The first review of applications is expected to begin on 05/06/2026 and will be ongoing. It is in the applicants’ best interest to submit their application materials as early as possible. The hiring manager reserves the right to make a hiring decision at any time. This job posting may be closed at any time without notice.Why work for the Washington Student Achievement Council? At the Washington Student Achievement Council (WSAC), we are committed to increasing educational opportunities and attainment in Washington. We believe that every person living in the state of Washington should have access to educational opportunities and be encouraged to pursue education or training beyond high school.To achieve our mission, we: Lead statewide strategic planning to increase educational attainment.Administer programs that help people access and pay for college.Advocate for the economic, social, and civic benefits of higher education.Learn more about the work of the Washington Student Achievement Council and our equity statement at www.wsac.wa.gov.At WSACOur programs and policies work with diverse communities to eliminate barriers to people pursuing education beyond high school. As an employer, we strive to hire, cultivate, and retain a competitive workforce that reflects the communities we serve.We offer flexible/alternative work schedules, wellness activities, and teleworking opportunities.Eligible employees who are new parents or legal guardians can bring their infant (six weeks to six months) when returning to work.Employees have access to tuition assistance and tuition waiver programs.If you have experience advocating for communities of color or others who are experiencing educational inequities-including those directly impacted by the criminal justice system; people who identify as queer, trans, lesbian, gay or bisexual; veterans; and people with disabilities you are strongly encouraged to apply, even if you don’t meet all of the desired/preferred qualification listed.Learn more about WSAC’s mission and our commitment to equity. Our Commitment to EquityAbout the Program or Division The Washington Education Savings Plans (WA529) division includes the GET Prepaid Tuition Plan (GET) and WA529 Invest. We strive to increase college access and affordability and reduce future student debt by offering individuals and families various options to save for a student’s future higher-education expenses. These plans promote saving to reduce future debt, therefore increasing college access and affordability. Additionally, we are committed to centering equity in our work and increasing program participation among underrepresented communities through targeted outreach, strategic partnerships, and initiatives. Additionally, we are committed to centering equity in our work and increasing program participation among underrepresented communities through targeted outreach, strategic partnerships, and initiatives.The Committee on Advanced Tuition Payment and College Savings governs the program. The Committee is composed of the Executive WSAC Director, the State Treasurer, the Director of the Office of Financial Management, and two citizen members.About the PositionThe Community Engagement Manager leads statewide outreach and engagement efforts to increase awareness and participation in WA529 programs. This role develops outreach strategies, builds partnerships, and represents WA529 through presentations, events, and collaborations.Reporting to the Associate Director for Community Engagement, this position supervises Community Engagement staff, manages outreach initiatives, and contributes to program strategy and continuous improvement.This position is ideal for a relationship-focused leader who enjoys connecting with communities and advancing equitable access to education.Working ConditionsThis position is based in Olympia, Washington, and primarily involves working in an office setting using standard computer and office equipment. The typical work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.This role requires a high level of flexibility to support statewide outreach and community engagement activities. Regular travel throughout Washington, including overnight travel, is expected, and occasional out-of-state travel may be required. Evening and weekend work is a routine part of the position, supporting events, presentations, and community partnerships. The position also includes physical demands associated with outreach activities, such as lifting, transporting, and setting up boxes of materials and exhibit displays at events.Work often involves managing multiple priorities and meeting deadlines, with extended hours expected during peak outreach periods or as needed to meet program demands.This is a full-time, position eligible for benefits, leave, and retirement, and is exempt from civil service regulations.
 
EXAMPLE OF DUTIES
 Some of what you'll be doing includes: Leadership & Program ManagementSupervise, mentor, and support Community Engagement staffCo-develop and implement the annual outreach plan.Manage outreach budgets, materials, and vendor relationshipsServe on the WA529 Leadership TeamIdentify and implement improvements to outreach strategies and operationsOversee the procurement and management of outreach materials and promotional items, including vendor coordination, budgeting, billing, and inventory oversight.Community & Employer EngagementDevelop and implement statewide engagement strategiesBuild and maintain partnerships with employers, community organizations, and stakeholdersLead employer engagement efforts, including payroll direct deposit participationPlan and coordinate outreach events, presentations, and sponsorshipsRepresent WA529 at community events, conferences, and professional meetingsCollaboration & CommunicationsCollaborate with WSAC divisions to align outreach effortsDevelop outreach materials, talking points, and communicationsSupport marketing initiatives and research projectsCoordinate employer communications, including newslettersContribute to marketing initiatives, research projects, and procurement processes, including RFI, RFP or RFQQ support when needed
 
SUPPLEMENTAL INFORMATION
 To be considered for this position, you must possess the required qualifications listed above. Find this job posting and complete your profile at www.careers.wa.gov. A complete application package includes: Letter of Application. A letter of application that addresses how you meet the required education and experience described in this announcement. Applications with generic cover letters will be considered nonresponsive and may be eliminated from further consideration.Resume. A detailed resume including all educational and professional experience.References. A list of names, titles, and current telephone numbers of three (3) employment references.Your responses to the supplemental questions.Please note: Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. QUESTIONS?For questions about this recruitment, email KarenM@wsac.wa.govEEO StatementThe Washington Student Achievement Council is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all applicants and employees. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, and veterans are encouraged to apply. If you need accommodation in the application process or wish to receive this job announcement in an alternative format, please call 360.485.1138 or email HumanResources@wsac.wa.gov.

Community Engagement Manager

Harnell College Foundation/Bright Futures

Job OverviewUnder the general direction of the Bright Futures Educational Partnership Director, the Communications and Community Engagement Manager leads and coordinates community engagement, communications, and convenings that support all Bright Futures initiatives.This role positions community engagement as the foundation of effective communications, ensuring that Bright Futures&rsquo; initiatives, outcomes, and shared goals are shaped by community voice and clearly communicated across partners and the broader public. Serving as the central lead for communications and engagement, the Manager translates on-the-ground relationships, conversations, and insights into consistent, accessible messaging that advances collective impact.The Communications and Community Engagement Manager leads the coordination of high-quality, community-centered meetings and events, ensuring they are accessible, inclusive, and reflective of community voice. This role delivers strategic communications that elevate impact, strengthen alignment, and increase visibility across the Bright Futures partnership, while actively supporting and advancing work within the community.This role also centers communication as a key driver of collective impact by overseeing the Bright Futures website and social media platforms, ensuring messaging is consistent, engaging, and accessible. The Manager brings creativity and strategic thinking to develop content that highlights the powerful work happening across the community and amplifies the voices of partners and families.In addition, the role provides high-level administrative and logistical support to the Director, ensuring cohesion, efficiency, and forward momentum across all Bright Futures initiatives.Essential Duties and ResponsibilitiesCommunications &amp; Community Engagement<ul><li>Lead and coordinate Bright Future's communications and community engagement efforts across all initiatives, ensuring alignment with strategy, messaging, and community priorities.</li><li>Serve as a liaison between Bright Futures and community partners, including schools, districts, nonprofits, higher education, local government, and residents, facilitating strong, two-way communication.</li><li>Build and sustain relationships that elevate partner voices, strengthen collaboration, and support shared ownership of Bright Futures work.</li><li>Translate community input, partner feedback, and convening outcomes into clear, compelling communications that reflect lived experience and collective progress.</li><li>Develop and manage content across platforms, including the Bright Futures website, social media, newsletters, and email communications.</li><li>Plan, write, and edit materials that effectively communicate goals, activities, progress, and impact to diverse auidiences.</li><li>Ensure all communications are accurate, accessible, culturally responsive, and consistent in voice and messaging.</li><li>Capture and share stories, testimonials, and examples of impact from community members, partners, and events.</li><li>Create basic visual materials and presentations.</li><li>Review and refine content produced by partners and team members to ensure alignment with Bright Futures's messaging and equity-centered approach.</li></ul>Meeting &amp; Event Planning<ul><li>Manage and coordinate a high volume of meetings and convenings that support Bright Futures initiatives, including working groups, partner convenings, and large community events.</li><li>Design meetings and events to both advantage initiative goals and intentionally gather community input that informs communication and strategy.</li><li>Manage shared calendars and coordinate logistics across initiatives and partner groups.</li><li>Oversee all event details, including venue selection, food and beverage, audio-visual needs, invitations, registration, attendee coordination, and post-meeting follow-up.</li><li>Coordinate and oversee contracted services with event-related vendors.</li><li>Provide on-site meeting support, including set-up, facilitation support, audio-visual coordination, and wrap-up.</li></ul>Contact Management &amp; Engagement Tracking<ul><li>Establish and maintain a comprehensive contact management database, including partner profiles, interests, and engagment histories.</li><li>Document insights, themes, and feedback from meetings and convenings to inform communications and engagement strategies.</li><li>Segment contact list to tailor outreach and messaging for specific audiences and initiatives.</li><li>Coordinate data sharing and syncing with partner organizations when appropriate.</li><li>Evaluate and recommend best practices and tools for contact management and engagement tracking.</li><li>Manage Bright Futures website on WIX</li></ul>Interpreter and Translator Services<ul><li>Provide real-time Spanish-language interpretation during meetings and facilitate bilingual or Spanish-language discussions as needed, and/or coordinate interpretation services.</li><li>Translate written materials from English to Spanish with grammatical accuracy and cultural competence, including website content, outreach materials, and email communications, and/or coordinate translation services. Bilingual (English/Spanish) and Biliterate(English/Spanish) required.</li></ul>Administrative &amp; Operationa Support<ul><li>Support with executive administrative support to the Bright Futures Director and team members</li><li>Prepare meetings agendas, materials, and minutes; maintain records for Bright Futures initiatives and partnerships.</li><li>Schedule meetings and support coordination across initiatives and partners.</li><li>Develop Powerpoint presentations and materials to support convenings and communications.</li><li>Serve as a point person for program administration, including purchasing, budgets, and service requests.</li></ul>QualificationsRequired:<ul><li>Bachelor's Degree in education, public administration, social sciences, or relate field( or equivalent work experience).</li><li>Minimum 3-5 years of project coordination or program management experience, preferably in education, youth development, or nonprofit sectors.</li><li>Strong organizational skills with the ability to manage multiple priorities.</li><li>Excellent communication and relationship-builiding skills.</li><li>Proficiency with Microsoft Office Suite, Google Workspace, WIX, project management tools.</li></ul>Position Details<ul><li>Location: Salinas, CA (in-person work required)</li><li>Employment Type: Full-time, Exempt, Non-managerial</li><li>Salary Range: $78,000-$92, 000 annually, commensurate with experience</li><li>Benefits: Health, Dental and Vision, and Life Insurance. 401(K) contribution and paid time off plan.</li></ul>Work Environment &amp; Physical Requirements<ul><li>Office environment with standard equipment tasks. Position requires working at a computer and a desk for extended periods. May require occasional lifting or moving of materials up to 30 pounds. Travel is required for annual conferences approximately three to four times each year.</li></ul>Pay: $78,000.00 - $92,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid parental leave</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>Biliterate in Spanish/English, Bilingual Spanish/English (Required)</li></ul>Work Location: In person

Communications & Community Engagement Manager

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