engagement manager

iQuanti Inc

<div><div><b>Job Snapshot</b></div><div><div><div>
Updated Date</div><div>
04-02-2026</div></div><div><div>
Job ID</div><div>
Job_283</div></div><div><div>
Department</div><div>
Engagements</div></div><div><div>
Location</div>
Bengaluru, Karnataka, India
</div><div><div>Employee Type</div><div>
Full Time</div></div></div></div>
<br><div><p><b>Job Description</b></p><div><div><b>
Job Description- Engagement Manager</b></div><div><b>
Job Location: Bangalore</b></div><div><b>
Role</b><b>:</b></div><div>
Digital marketing is advancing at a dizzying pace, and companies are looking for trusted partners to stay ahead. As a Manager Digital Analytics, you will help iQuanti's customers susscceed by advising them on the right digital analytics strategies, product implementation approaches, and consulting services needed to meet their business objectives.You will partner with iQuanti's account management teams during the sales cycle to conduct customer discovery, scope out a roadmap of services, and present your proposal to the customer. In addition, you will work with the engagement team to deliver client solutions.To be successful in this role, you must be a quick learner, have proven digital analytics, marketing analytics, and implementation skills, enjoy solving complex problems and work well with a dynamic and data-driven team.</div><div><b>
Responsibilities</b></div><div><b>
Strategic
</b></div><ul><li> <b>Marketing Insights</b>: Provide actionable insights to clients to guide their digital marketing programs' evolution and progress. Maintain an awareness of competitive information and key industry trends to provide context for branded website performance.</li></ul><div></div><ul><li><br>
 <b>Client Goal Delivery</b>: Play a lead role in furthering client programs' progress in achieving their marketing goals. Partner internally and externally to ensure best practices in metrics and decision-making are being maintained.</li></ul><div></div><ul><li><br>
 <b>Technical Expertise</b>: Possess an expert-level understanding of digital analytics implementation and measurement principles. Also, I have comprehensive knowledge of the major web analytics solutions, particularly Adobe Analytics and Google Analytics.</li></ul><div></div><div><b><br>
Operational</b></div><ul><li> <b>Analysis and Insights</b>: Proactively lead and drive comprehensive audits and analysis on web data and guide the team to deliver insightful deliverables (dashboards, reports, deep analysis, etc.) that can bring a positive impact to the client's business.
</li><li> <b>Delivery Management</b>: Create, manage and deliver project plans to achieve clients' results from their digital marketing programs. Needs to drive the achievement of the milestones and results on the project plan with the team of analysts and senior analysts working closely with the Engagement Manager.</li><li> <b>Quality Assurance</b>: Ensure error-free delivery by the team from a data and logic perspective.</li></ul><div></div><div><b><br>
People
</b></div><ul><li> Guide, lead, and mentor the group of analysts on the project to deliver the project goals as their reporting manager.</li><li> Contribute to the overall capability development of the function by taking formal and informal training sessions.</li></ul><div></div><div><b><br>
Knowledge &amp; Skills</b></div><div><b>
Technical Knowledge
</b></div><div><ul><li> Have understanding and familiarity with digital analytics, digital marketing and digital media landscape, including nuance within media platforms and technology.</li><li> 5+ years of recent hands-on experience implementing and managing enterprise-class digital analytics and measurement solutions, including Adobe Analytics and Google Analytics required.</li><li> Comfortable leveraging data from multiple data sources to produce actionable business insights.</li><li> Experience with tag management solutions (e.g., Adobe Launch, GTM, Tealium) is a plus.</li><li> Must have the ability to understand data, do research and fix issues. Be hands-on with working on large datasets
</li><li> Advanced experience with MS-Excel is a must.</li><li> Proficiency in SQL and visualization tools like Tableau would be preferred.</li><li> Expertise in the application of analytics (applied statistics / quantitative methods) for solving business problems
</li><li> Competency in standard data mining and customer segmentation techniques is an advantage</li><li> Knowledge of AI and automation is a plus.</li><li> SEO &amp; CRO experience is a plus,</li></ul></div><div></div><div><b><br>
Behavioral Skills
</b></div><ul><li> Ability to think strategically to impact business outcomes and create strategic roadmaps.</li><li> Strong analytical skills, language skills, and a good knowledge of Excel and Powerpoint.</li><li> Strong project management, communication and presentation skills.</li><li> Creative flair and enthusiasm for new ideas and concepts.</li><li> Good stakeholder and relationship management skills and a good team player.</li><li> Passion for digital marketing and flair for data-driven decision making.</li><li> Strong business acumen and customer-focused mindset.</li><li> Collaborates with stakeholders and teams to solve problems across analytics, business, and marketing workstreams.</li></ul><div></div><div><b><br>
Desired Qualification</b></div><ul><li> A Bachelor's degree in quantitative disciplines such as Engineering, Mathematics, Analytics, Statistics, Economics, etc.</li><li> A Master's degree in Business, Marketing, Advertising, Statistics, or Economics from a Tier 1 institution will be a plus.</li></ul><div></div><div><b><br>
Desired Experience</b></div><ul><li> At least 6-12 years of experience in digital analytics, performance marketing, project management, customer insights, or digital marketing roles.</li><li> Prior experience of working in external client project delivery roles will be preferred.</li><li> Experience in leading and managing teams is preferred.</li><li> Experience managing large enterprise accounts; BFSI industry experience is a strong plus.</li></ul><div>
</div><ul><li> Experience in driving cross-channel partnerships with client teams and external agencies for integrated outcomes.</li></ul></div></div>

Engagement Manager

Confidential Government

<div>
 <p>
  The Employee Engagement Manager is responsible for developing and executing strategies that enhance employee engagement, strengthen organizational culture, and improve overall employee experience to drive performance and retention.
 </p>
 <p>
  Key Responsibilities
 </p>
 <ul>
  <li>
   Develop and implement the organization&rsquo;s employee engagement strategy.
  </li>
  <li>
   Lead employee engagement surveys and action planning initiatives.
  </li>
  <li>
   Design and manage recognition and employee experience programs.
  </li>
  <li>
   Drive culture transformation and internal communication initiatives.
  </li>
  <li>
   Partner with leadership to improve employee satisfaction and retention.
  </li>
  <li>
   Monitor engagement metrics and provide data-driven insights to management.
  </li>
  <li>
   Support change management initiatives to ensure positive employee impact.
  </li>
  <li>
   Ensure alignment between engagement initiatives and organizational values.
  </li>
 </ul>
 <p>
  Qualifications
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
  </li>
  <li>
   5+ years of experience in HR, employee engagement, or organizational development.
  </li>
  <li>
   Strong communication, project management, and stakeholder management skills.
  </li>
  <li>
   Experience in survey tools, analytics, and engagement platforms preferred.
  </li>
 </ul>
 <p>
 </p>
</div>


Employee Engagement Manager

InterExchange Inc

<div><p>At <b>InterExchange</b>, we are on a mission to nurture meaningful connections between people through experiential international exchange programs. Every day, our staff works to foster intercultural understanding and dialogue among participants, hosts, employers, and community partners across the United States and around the world.</p><p>
We are currently seeking a <b>Cultural Engagement Manager</b> to elevate the cultural value, visibility, and impact of BridgeUSA programs for international exchange visitors sponsored by InterExchange. This role ensures participants have meaningful exposure to American society, culture, and institutions&mdash;while also creating opportunities for them to share their own language, traditions, and heritage with their host communities.</p><p>
The Cultural Engagement Manager is both a strategist and a hands-on implementer. You will design and execute cornerstone cultural events, develop scalable digital resources, collaborate across departments and external stakeholders, and measure the impact of cultural programming. This role plays a critical part in fulfilling InterExchange&rsquo;s commitment&mdash;and regulatory responsibility as designated by the U.S. Department of State&mdash;to enrich the cultural exchange experience for all participants.</p><p>
This position reports to our Senior Vice President of Programs.</p><p><b>
What You&rsquo;ll Do</b></p><h3 class="jobSectionHeader"><b>
Cultural Programming &amp; Events</b></h3><ul><li>
Design, plan, and execute three to four annual cornerstone cultural events (including in-person, virtual, and non-NYC-based events such as NYC Marathon participation, Exchange Day, NYC Experience Day, etc.).</li><li>
Encourage and support host employers in developing local cultural activities that highlight regional history, traditions, and community life.</li><li>
Partner with field staff to develop, promote, and implement cross-program local events nationwide.</li><li>
Collaborate with other BridgeUSA sponsors, community organizations, and stakeholder groups on joint cultural initiatives.</li><li>
Liaise with Congressional offices to ensure awareness of program participants, host employers, and cultural events within their districts.</li><li>
Develop and maintain nationwide digital cultural resource guides (Cultural Compass), assets, and event listings that promote high-quality, self-service cultural experiences celebrating American history, sports, customs, food, arts, and natural beauty.</li><li>
Work cross-functionally with Program and Marketing teams to promote events and highlight participant engagement.</li><li>
Develop an annual cultural programming calendar and manage the associated budget in collaboration with department leaders.</li>
Create content and programming that fosters community-building among participants and strengthens connections with Americans in their local communities.<br>
<li>
</li></ul><p><b>Communication, Tracking &amp; Reporting</b></p><ul><li>
Collect and analyze quantitative and qualitative feedback from participants and hosts to continuously improve programming.</li><li>
Partner with Marketing to create blog posts, social media content, and storytelling campaigns showcasing cultural engagement.</li><li>
Compile an annual cultural engagement impact report using program data, participation metrics, outreach efforts, and self-reported participant experiences.</li><li>
In collaboration with the Customer Experience Manager, conduct research and surveys (pre-, mid-, and post-program) to assess participant engagement, cultural growth, and shifts in perception.</li><li>
Track metrics that demonstrate compliance with U.S. Department of State cultural exchange requirements and highlight the value of InterExchange-sponsored cultural programming.</li></ul><p><b>
Schedule</b></p>
Hybrid<ul><li>- 3 days per week in our downtown NYC office (Wednesdays and Thursdays are mandatory, and you can select the other day of the week to work in the office.)</li><li>
Domestic travel required for events and stakeholder engagement.</li></ul><h2 class="jobSectionHeader"><b>
Skills and Qualifications You Bring</b></h2><ul><li>
3&ndash;5 years of experience in hands-on event management, coordination, and facilitation (e.g., university programming, travel leadership, experiential education, or similar).</li><li>
Experience in international education, cultural exchange, or related fields; familiarity with J-1/BridgeUSA programs strongly preferred.</li><li>
Strong cross-cultural communication skills, both written and verbal.</li><li>
Excellent project management and logistical coordination skills, with the ability to manage overlapping initiatives and deadlines.</li><li>
Ability to collaborate effectively across geographically distributed teams and influence without direct authority.</li><li>
Creative problem-solving skills and the ability to respond quickly to emerging challenges.</li><li>
Strong data analysis and reporting skills.</li><li>
Commitment to enhancing the cultural experience of exchange participants.</li><li>
Willingness to travel domestically.</li></ul><p><b>
Compensation</b></p><ul><li>
$80,000-$85,000/annually</li></ul><h2 class="jobSectionHeader"><b>
Benefits &amp; Perks of Employment at InterExchange</b></h2><ul><li>
Generous paid time off and health time off package</li><li>
Flex-time options</li><li>
Affordable, quality medical, dental, and vision insurance</li><li>
401k retirement savings plan with employer contribution</li><li>
Employer-sponsored life insurance</li><li>
Pre-tax commuter benefits</li><li>
Optional pre-tax flexible spending and dependent care accounts</li><li>
Optional supplemental insurance plans</li><li>
Tuition and professional development reimbursement</li></ul><p><b>
How To Apply</b></p><p>
Complete our online application.</p><p>
This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position.</p><p><b>
InterExchange Mission</b></p><p>
The mission of InterExchange is to promote cultural awareness, knowledge, and global competence among people from around the world through international exchange programs, offering work and training opportunities in the United States and abroad.</p><p><b>
Opportunities for All</b></p><p>
InterExchange is fully committed to providing opportunities for people across all dimensions of race, ethnicity, gender identity, gender expression, sexual orientation, socio-economic status, age, sensory, mental, or physical abilities, religious beliefs, marital status, veteran status, political beliefs, and more. We strive to maintain an environment for our staff, leadership, and board that is vibrant, welcoming, innovative, collaborative, and free of barriers and discriminatory practices&mdash;strengthening our programs while reinforcing our commitment to fairness and representation in the field of cultural exchange.</p><p><b>
Mutual Understanding &amp; Respect</b></p><p>
InterExchange actively promotes an environment of respectful communication and collaboration both internally and externally. We encourage thoughtful exchange of ideas and create space for all voices to be heard and respected.</p><p>
We are excited to welcome a new team member who actively embraces our mission and values.</p></div><p></p>

Cultural Engagement Manager

Novartis

<div><div><h3 class="jobSectionHeader"><b>Summary
</b></h3><div>Join us in shaping the future of customer engagement within different specialties across Egypt. The OCE manager key accountability is to manage Novartis relation with mass number of HCPs from targeted specialty to deliver valuable knowledge and promote our brands through digital engagement model (digital tools only). They must have a deep understanding in the respective disease strategy. Maintain and enhance knowledge of disease areas, products, product strategy, positioning, key messages, programs, company developments, customers, and competitors.<br>
<br>
#LI-Onsite</div>
</div><div><h3 class="jobSectionHeader"><b>About the Role
</b></h3><div><p><b>ajor accountabilities:
</b></p><ul><li>Responsible for execution, monitoring and analysis of the agreed tactical plans in order to ensure the growth of the brand(s)</li><li>
Lead the development of promotional activities in line with internal SOPs and Code of Conduct guidelines.</li><li>
Identify market insights and opportunities through customer interactions, while scouting centers, key opinion leaders (KOLs), and opinion leaders (OLs) by disease within the assigned territory.</li><li>
Execute marketing activities at both central and regional levels, collaborating with Marketing and Medical teams to maximize impact and address specific needs for each patient segment.</li><li>
Monitor product performance and external environment using appropriate tools, taking corrective actions when necessary to achieve business objectives and ensure alignment with market dynamics.</li><li>
Monitor and control brand budgets, forecasts and expenses and assess the marketing mix of the product to evaluate cost effectiveness and results.</li><li>
Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.</li><li>
Strong ability to design and orchestrate a full omnichannel engagement experience.</li><li>
Deliver exceptional customer experience through orchestrating the Omni-channels &lsquo;customer engagements and delivering personalized content (Right message/content, Right channel, Right time) to address the customer needs within the specific customer journey.</li><li>
Experimenter for different engagement models, sharing feedback and insights and suggestions for improvement.</li><li>
Continuously assessing Customer Experience (CX) and promptly attending to Customer feedback and suggestions.</li><li>
In depth understanding of patient journey pains and gains.</li></ul><p></p><p><b>
Minimum Requirements:
</b></p><ul><li>Bachelor's degree in any discipline.</li><li>
Minimum 3 years of experience in Sales or Marketing, preferably with experience in digital marketing or Customer Digital Engagement.</li></ul><p></p><p><b>
Commitment to Diversity &amp; Inclusion</b><br>
Novartis is an equal opportunity employer and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representatives of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empower our people to unleash their full potential.</p></div>
</div><div><div><p><b>Why Novartis:</b> Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients&rsquo; lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture</p><p><b>
Benefits and Rewards:</b> Learn about all the ways we&rsquo;ll help you thrive personally and professionally.<br>
Read our handbook (PDF 30 MB)</p></div></div></div>
<br><div><div>Division
<div>International
</div></div><div>Business Unit
<div>Strategic Planning &amp; BD&amp;L
</div></div><div>Location
<div>Egypt
</div></div><div>Site
<div>New Cairo
</div></div><div>Company / Legal Entity
<div>EG02 (FCRS = EG002) Novartis Pharma S.A.E
</div></div><div>Functional Area
<div>Marketing
</div></div><div>Job Type
<div>Full time
</div></div><div>Employment Type
<div>Regular
</div></div><div>Shift Work
<div>No
</div></div><div></div><div><div><div><div><div>VIDEO</div>
</div>
</div></div></div><div></div><div><p>Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.</p></div></div>

Omnichannel Engagement Manager

AMAROK

<div><p><b>Company Information</b><br>
Recognized as one of the Best Places to Work in South Carolina, AMAROK is the Ultimate Perimeter Security solution. Our unique and technically advanced electric fence reliably stops theft and other criminal activity by guarding our customers' property and assets 24/7. We are active in 48 states and Canada with more than 4,000 commercial and industrial locations.</p><p><br>
<b>
Job Summary</b><br>
At AMAROK, culture isn't a buzzword, it's how we show up for our people every day.</p>
<p>
We're looking for an Employee Engagement Manager who is passionate about building meaningful workplace experiences, strengthening culture with intention, and helping employees feel inspired, connected, and valued. This is a new, high-impact role that will shape how engagement, connection, and recognition come to life across the AMAROK organization.</p>
<p>
In this role, you'll design and execute engagement initiatives that help employees feel valued, connected, and aligned with our mission, while also implementing retention strategies and evaluating employee feedback to drive lasting impact and long-term growth. You will collaborate with leadership and various departments to influence strategy and apply feedback to maintain an exceptional employee experience. If you love blending data, creativity, and human connection, this role was built for you.</p>
<p><b>
Essential Job Functions:</b></p>
<p><b>
Engagement Strategy</b></p>
<ul>
<li>Develop and execute employee engagement programs aligned with company values and business objectives.</li>
<li>Implement initiatives aimed at strengthening engagement, reducing turnover, and supporting employee well-being and retention.</li>
<li>Track and analyze engagement metrics and provide data-driven insights to continuously improve employee experience strategies.</li>
</ul>
<p><b>Culture Building</b></p>
<ul>
<li>Foster a positive workplace environment by promoting open communication, collaboration, and employee well-being.</li>
<li>Strengthen employee connections through thoughtful engagement initiatives that reinforce company culture and values.</li>
</ul>
<p><b>Communication &amp; Collaboration</b></p>
<ul>
<li>Serve as a liaison between employees and leadership, ensuring transparent communication and responsiveness to employee needs.</li>
<li>Partner closely with leadership and cross-functional teams to support engagement initiatives and ensure alignment with business priorities.</li>
</ul>
<p><b>Employee Feedback &amp; Surveys</b></p>
<ul>
<li>Design, conduct, and analyze employee engagement surveys, pulse checks, and focus groups to assess workplace satisfaction and identify trends.</li>
<li>Establish and manage feedback channels to gather employee input on workplace experiences, concerns, and opportunities for improvement.</li>
</ul>
<p><b>Recognition Programs</b></p>
<ul>
<li>Oversee and enhance employee recognition programs to celebrate achievements, boost motivation, and strengthen a culture of appreciation.</li>
</ul>
<p><b>Events &amp; CONNECT Program</b></p>
<ul>
<li>Co-lead AMAROK's people-focused committees, including the CONNECT program, in partnership with the VP of Human Resources, to deliver impactful team-building activities, wellness programs, company-wide engagement events, and community service initiatives.</li>
<li>Attend and support employee engagement-related events, including those held outside of regular business hours, to ensure successful execution and a positive employee experience.</li>
</ul>
<p><b>Data &amp; Reporting</b></p>
<ul>
<li>Track engagement trends, participation rates, and program effectiveness, providing clear insights and recommendations to leadership.</li>
</ul>
<div><b>Requirements &amp; Qualifications:</b><br>
<ul><li>Bachelor's degree in Human Resources, Business, or a related field; or an equivalent combination of education and experience</li><li>3+ years of experience in employee engagement, human resources, organizational development, or a related role</li><li>Demonstrated experience designing and implementing employee engagement, culture, or employee experience initiatives</li><li>Strong analytical skills with the ability to interpret employee feedback, survey data, and engagement trends to drive action</li><li>Excellent written and verbal communication skills, with the ability to effectively engage employees at all levels of the organization</li><li>Proven project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines</li><li>Strong interpersonal and relationship-building skills, with experience partnering cross-functionally and influencing without authority</li><li>Ability to present insights, recommendations, and data to leadership in a clear and compelling manner</li><li>Creative and innovative mindset with a passion for building meaningful employee experiences</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint)</li></ul></div>
<p><b>
Why You'll Love Working at AMAROK</b><br>
AMAROK has been recognized as one of South Carolina's Best Places to Work for several years running. We're driven by our core values and committed to creating a workplace where people feel connected, supported, and inspired by the work they do. You'll join a collaborative, fun, and people-first environment with leadership that values engagement, transparency, and a healthy work/life balance&mdash;while giving you the opportunity to make a real, visible impact on our culture.</p>
<p>
A generous benefits package is offered to all full-time employees:</p>
<ul><li>Health Benefits (Medical, Dental &amp; Vision)</li><li>Matching 401K retirement plan</li><li>FSA &amp; HSA Account</li><li>Tuition Reimbursement Program</li><li>Short &amp; Long-term disability</li><li>Life Insurance</li><li>Career advancement</li><li>Generous PTO</li></ul>
<p>
See what our employees have to say about working for AMAROK! https://www.glassdoor.com/Reviews/AMAROK-Reviews-E603124.htm</p>
<p><b>
Base Compensation Range: $85,000-$100,000 per year. Compensation is determined based on competitive market data, experience, skillset and geographical location.</b></p>
<p>
Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.</p>
<p>
Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here &ndash; https://amarok.com/privacy-policy/</p></div><p></p>

MultiBank Group

<div><p>Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.</p><p>
Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.</p><p></p><p><b><br>
Role Overview:</b></p><p>
We are seeking a strategic and data-driven <b>CRM Engagement Manager</b> to lead client lifecycle marketing initiatives across global markets.</p><p>
This role will be responsible for designing, implementing, and optimizing CRM strategies that enhance client acquisition, engagement, retention, and lifetime value across FX, CFD, and Crypto products. The ideal candidate combines strong analytical capabilities with creative communication skills and hands-on CRM platform expertise within a fast-paced financial trading environment.</p><p></p><p><b><br>
Key Responsibilities:</b></p><p><b>
CRM Strategy &amp; Lifecycle Management</b></p><ul><li><p>
Develop and execute a comprehensive CRM strategy aligned with business growth objectives.</p></li><li><p>
Design and manage end-to-end lifecycle campaigns including onboarding, activation, retention, reactivation, and upsell initiatives.</p></li><li><p>
Segment audiences effectively to deliver personalized and behavior-driven communications.</p></li><li><p>
Optimize client journeys to increase engagement and trading activity.</p></li></ul><p><b>
Campaign Management &amp; Automation</b></p><ul><li><p>
Create and manage multi-channel CRM campaigns across Email, SMS, Push Notifications, and In-App messaging.</p></li><li><p>
Build automated workflows and triggers based on user behavior and trading activity.</p></li><li><p>
Conduct A/B testing to improve open rates, CTRs, and conversion performance.</p></li><li><p>
Ensure timely execution of global and regional campaigns.</p></li></ul><p><b>
Analytics &amp; Performance Optimization</b></p><ul><li><p>
Track and analyze key KPIs including open rates, CTR, activation rates, churn rates, and client lifetime value.</p></li><li><p>
Generate performance reports and actionable insights for senior management.</p></li><li><p>
Continuously optimize messaging, segmentation, and automation flows to improve ROI.</p></li><li><p>
Collaborate with data teams to leverage behavioral insights and predictive analytics.</p></li></ul><p><b>
Content &amp; Personalization</b></p><ul><li><p>
Develop compelling, compliant, and performance-driven CRM content tailored to different client segments.</p></li><li><p>
Ensure messaging aligns with brand guidelines and regulatory requirements across jurisdictions.</p></li><li><p>
Implement personalization strategies based on trading behavior, demographics, and engagement patterns.</p></li></ul><p><b>
Cross-Functional Collaboration</b></p><ul><li><p>
Work closely with Performance Marketing, Sales, Product, Compliance, and Regional teams.</p></li><li><p>
Support product launches and promotional campaigns through targeted CRM initiatives.</p></li><li><p>
Ensure seamless integration between CRM systems and trading platforms.</p></li></ul><p></p><p><b><br>
Qualifications &amp; Requirements:</b></p><p><b>
Education</b></p><p>
Bachelor&rsquo;s degree in Marketing, Business, Communications, or a related field.</p><p><b>
Experience</b></p><ul><li><p>
Minimum 4+ years of experience in CRM, lifecycle marketing, or customer engagement.</p></li><li><p>
Experience within <b>Forex, CFD, Crypto, or financial services</b> is highly preferred.</p></li><li><p>
Proven track record of driving client retention and revenue growth through CRM strategies.</p></li></ul><p><b>
Technical &amp; Analytical Skills</b></p><ul><li><p>
Hands-on experience with CRM and marketing automation platforms (e.g., Salesforce, HubSpot, Braze, or similar).</p></li><li><p>
Strong understanding of customer segmentation, automation workflows, and personalization strategies.</p></li><li><p>
Proficiency in analytics tools (GA4, CRM analytics dashboards, or BI tools).</p></li><li><p>
Experience working with large datasets and performance tracking frameworks.</p></li></ul><p><b>
Communication &amp; Execution</b></p><ul><li><p>
Strong copywriting and content optimization skills.</p></li><li><p>
Ability to translate data insights into targeted engagement campaigns.</p></li><li><p>
Strong project management skills with the ability to handle multiple campaigns simultaneously.</p></li></ul><p><b>
Personal Attributes</b></p><ul><li><p>
Data-driven, detail-oriented, and results-focused.</p></li><li><p>
Creative thinker with strong problem-solving abilities.</p></li><li><p>
Collaborative team player comfortable working in a fast-paced, international environment.</p></li><li><p>
Highly organized with strong time-management skills.</p></li></ul><p></p><p><b><br>
Why Join Us?</b></p><ul><li><p>
Work with an industry-leading global financial institution.</p></li><li><p>
Competitive salary and comprehensive employee benefits.</p></li><li><p>
Opportunities for professional growth and career advancement.</p></li><li><p>
Collaborative, inclusive, and dynamic work environment.</p></li><li><p>
Commitment to innovation, client engagement excellence, and performance-driven success.</p></li></ul><p><i>
Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.</i></p><p></p><p>
MultiBank Group combines prime liquidity, cutting-edge technology, and first-class service to deliver advanced trading platforms to clients worldwide.</p><p>
Our mission is to provide exceptional products and services to our clients &mdash; and we continue to invest heavily in technology and regulation to benefit our customers and the financial industry as a whole.</p><p>
As the most heavily regulated financial derivatives group, MultiBank Group maintains an unblemished regulatory record with all its regulators.</p><p><b>
Positions available across our 25+ global offices </b>&mdash; Dubai, Hong Kong, Singapore, London, Sydney, and more. <b>Learn more: </b><b>www.multibankgroup.com</b></p><p>
MultiBank Group is an equal opportunity employer committed to diversity and inclusion. By submitting your application, you agree that your personal data will be processed in accordance with our Privacy Policy.</p></div>

CRM Engagement Manager

EVA pharma

<div>
 <p>
  Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.
  <br/>
 </p>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  We are seeking a passionate and talented
  <strong>
   Customer Engagement Manager
  </strong>
  to join our dynamic team.
 </p>
 <p>
  The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <ul>
   <li>
    Lead and execute a global omnichannel customer engagement strategy aligned with business goals, overseeing and guiding Omnichannel Specialists across global clusters.
   </li>
   <li>
    Define, optimize, and continuously improve customer journeys and touchpoints across markets.
   </li>
   <li>
    Drive customer-centric decision-making using data, insights, and market trends.
   </li>
   <li>
    Align global and local engagement plans in collaboration with cross-functional teams.
   </li>
   <li>
    Advance digital and next-generation engagement models to enhance the customer experience.
   </li>
   <li>
    Track and optimize performance using KPIs (NPS, ROI, sales impact).
   </li>
   <li>
    Maximize ROI through effective engagement mix, prioritization, and resource allocation.
   </li>
   <li>
    Ensure full compliance with company policies, industry standards, and local regulations.
   </li>
   <li>
    Lead global insights gathering to improve content, channels, and communication effectiveness.
   </li>
   <li>
    Enable omnichannel capability building, coaching, and upskilling across markets
    <br/>
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <ul>
   <li>
    Minimum of 12 years of total professional experience, with strong exposure to customer engagement, omnichannel, marketing, or commercial excellence.
   </li>
   <li>
    Proven experience in regional or global roles within complex, multicultural environments.
   </li>
   <li>
    Strong analytical capabilities with demonstrated experience in data-driven decision-making and KPI management.
   </li>
   <li>
    Solid understanding of digital transformation, omnichannel strategies, and customer experience models.
   </li>
   <li>
    Strong stakeholder management, communication, and leadership skills across cross-functional and geographically diverse teams.
   </li>
   <li>
    Mandatory experience in pharma, healthcare, or other highly regulated industries.
   </li>
   <li>
    Bachelor's degree in business, Marketing, Life Sciences, or a related field; a master's degree is an advantage.
   </li>
   <li>
    Fluency in English is required; additional languages are a plus
   </li>
  </ul>
 </ul>
</div>


Customer Engagement Manager

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