engineering operations manager

<div><p><b>JLL empowers you to shape a brighter way</b>.
</p><p></p><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you&rsquo;ve got deep experience in commercial real estate, skilled trades or technology, or you&rsquo;re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
</p><p></p><p><b>Pay: </b>$10000 - $140000 / year + 10% target bonus</p><div><p><b>
Location: </b>Raleigh, NC | Research Triangle Park</p></div><p></p><p><b>
What this job involves:</b><br>
The Facilities Engineering Maintenance Manager is responsible for overseeing the maintenance and operational integrity of a multi building campus located in the Research Triangle Park area for a technology services company. This role requires a strong focus on financial management, including budgeting and forecasting, as well as leadership of the maintenance team and management of vendor relationships to ensure efficient and cost-effective facility operations.</p><p></p><p><b>
What your day-to-day will look like:</b></p><p><b>
Operational Management &amp; Execution</b></p><ul><li><p>
Serve as the first point of escalation to the client for operational issues across the portfolio</p></li><li><p>
Monitor daily operations and ensure service delivery meets established KPIs and client expectations</p></li><li><p>
Coordinate with site teams to address operational challenges and ensure business continuity</p></li><li><p>
Support the Regional FM and broader account team in translating strategic initiatives into actionable operational plans</p></li><li><p>
Maintain comprehensive documentation for audit readiness</p></li><li><p>
Support data-driven decision-making through insightful analytics</p></li></ul><p></p><p><b>
Financial Management:</b></p><ul><li><p>
Develop, manage, and monitor the quarterly and annual maintenance budget.</p></li><li><p>
Prepare accurate financial forecasts related to facility maintenance and capital expenditures.</p></li><li><p>
Analyze financial data to identify cost-saving opportunities and optimize resource allocation.</p></li><li><p>
Collaborate with finance teams to ensure alignment of budgets with organizational goals.</p></li></ul><p></p><p><b>
Team Leadership:</b></p><ul><li><p>
Lead, mentor, and develop a high-performing maintenance engineering team.</p></li><li><p>
Establish clear performance objectives and conduct regular performance reviews.</p></li><li><p>
Lead cross-functional collaboration with IT, lab owners, security, and real estate teams to support routine maintenance and repair need</p></li><li><p>
Foster a culture of safety, accountability, and continuous improvement.</p></li><li><p>
Coordinate training and professional development initiatives.</p></li></ul><p></p><p><b>
Vendor Management:</b></p><ul><li><p>
Manage vendor relationships to optimize costs and service delivery.</p></li><li><p>
Monitor vendor performance to ensure compliance with service level agreements and quality standards.</p></li><li><p>
Oversee procurement processes related to maintenance supplies and services.</p></li><li><p>
Partner with sourcing team to select, negotiate, and manage contracts with external vendors and service providers.</p></li></ul><p></p><p><b>
Facilities Maintenance Oversight:</b></p><ul><li><p>
Manage and maintain facilities that support critical data center operations and technology services laboratories, ensuring continuous uptime and operational integrity.</p></li><li><p>
Oversee infrastructure requirements specific to data centers and labs, including power availability, cooling systems, network connectivity, and physical security measures.</p></li><li><p>
Ensure all facilities and equipment, including HVAC, electrical, and plumbing systems, are maintained in compliance with safety and regulatory standards.</p></li><li><p>
Develop and implement preventive maintenance programs specifically tailored for HVAC units, electrical infrastructure, and plumbing systems to minimize downtime and extend equipment life.</p></li><li><p>
Coordinate regular inspections, testing, and servicing of HVAC systems to ensure optimal performance and energy efficiency.</p></li><li><p>
Oversee electrical system maintenance, including power distribution, lighting, and backup power solutions, ensuring reliability and safety.</p></li><li><p>
Manage plumbing system upkeep, addressing issues such as leaks, water quality, and drainage to prevent facility disruptions.</p></li><li><p>
Collaborate with specialized technicians and vendors for complex repairs and upgrades in HVAC, electrical, and plumbing domains.</p></li><li><p>
Coordinate with other departments to support operational needs and facility upgrades.</p></li><li><p>
Manage emergency response and repair activities related to HVAC, electrical, and plumbing failures to minimize impact on operations.</p></li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li><p>
5+ years' proven experience in facilities engineering or maintenance management with a strong financial acumen.</p></li><li><p>
Demonstrated ability to lead and develop teams effectively.</p></li><li><p>
Knowledge and experience working with CMMS systems ( experience in Corrigo a plus)</p></li><li><p>
Experience in vendor selection, negotiation, and management.</p></li><li><p>
Strong budgeting, forecasting, and financial analysis skills.</p></li><li><p>
Excellent communication, organizational, and problem-solving abilities.</p></li><li><p>
Knowledge of relevant safety, environmental, and regulatory standards</p></li></ul><p></p><p>
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.</p><p></p><p><b>
Location:</b></p><p></p>
On-site &ndash;Raleigh, NC<p></p><p>
If this job description resonates with you, we encourage you to apply, even if you don&rsquo;t meet all the requirements. We&rsquo;re interested in getting to know you and what you bring to the table!</p><p><b><br>
Personalized benefits that support personal well-being and growth:</b></p><p></p><p>
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:</p><ul><li><p>
401(k) plan with matching company contributions</p></li><li><p>
Comprehensive Medical, Dental &amp; Vision Care</p></li><li><p>
Paid parental leave at 100% of salary</p></li><li><p>
Paid Time Off and Company Holidays</p></li><li><p>
Early access to earned wages through Daily Pay</p></li></ul><p></p><p>
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><p></p><p><b><i>
JLL Privacy Notice</i></b></p><p>
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL&rsquo;s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><p></p><p>
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.</p><p></p><p>
For additional details please see our career site pages for each country.</p><p></p><p>
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.</p><p></p><p>
Jones Lang LaSalle (&ldquo;JLL&rdquo;) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process &ndash; including the online application and/or overall selection process &ndash; you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL.</p><p></p><p>
Accepting applications on an ongoing basis until candidate identified.</p></div>

Engineering Operations Manager

Newmark

<div><p><b>JOB DESCRIPTION / PURPOSE:
</b></p><p>Support a Global Account, by aiding a team of facility managers, supporting daily functions such as building mechanical operations, preventative maintenance programs, troubleshooting issues, code compliance, and fire, life safety. In addition, manage and oversee CMMS program, environmental reporting, energy / utility management, and may assist in carrying out the implementation of programs and small projects as required, assisting the facility team.</p></div>
<br><div><p><b>EDUCATION /EXPERIENCE:
</b></p><ul><li><div>Bachelor&rsquo;s Degree or equivalent related experience
</div></li><li><p>Minimum of 5-7 years previous engineering operational management experience<br>
</p></li></ul><p></p><p><b>SKILLS
</b></p><ul><li>Strong computer skills (Microsoft Office)
</li><li>Proven analytical abilities
</li><li>Proactive
 </li><li>Strong oral and written communication skills
</li>Ability to handle multiple complex tasks with minimal supervision, while also adhering to the policies and procedures and Owner objectives<br>
<li>
</li></ul><p></p><p><b>Note: </b>The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
</p><p>Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.</p></div>
<br><div><p><b>ESSENTIAL DUTIES:
</b></p><ul><li><p>Implements the engineering, safety and code compliant programs, policies and procedures established by the Company to maximize client portfolio value. Ensure that on-site personnel implement these programs.
</p></li><li>Manage the input of environmental data into the client&rsquo;s dashboard for reporting and audit purposes.
</li><li><p>Responsible for ensuring the 14001 program for all applicable offices is current, including conducting regular audits and reviews of all data inputs.
</p></li><li>Works with Facility Managers, in formulating the operational PM plan for a location. Helps implement and coordinate, energy management programs within the guidelines of industry quality standards, operating objectives and goals established by the company.
</li><li>As requested, provide direction and consultation to building operations staff on HVAC, plumbing, electrical, fire, life and safety systems.
</li><li>Provides input and direction for implementation of training programs and activities for engineering and operations personnel.
</li><li>Manages the on-line IAQ air sensor monitoring program.
</li><li>Responsible for positive and prompt response to requests from Facility and Operations staff, ensuring issues or inquiries are being resolved promptly, and to the benefit of the occupants, client and or property.
</li><li>Assists in scope preparations and bid reviews, regarding recommendations in engineering/mechanical related services.
</li><li>Responsible for the collection, analysis and reporting of statistical data as requested by management. Including utility data and metrics on energy projects.
</li><li>Works with engineering and operations staff (where applicable) to establish preventative maintenance programs in order to reduce equipment downtime, maintain property integrity, maximize efficiency and minimize costs.
</li><li><p>Manages the preparation and coordination of health &amp; safety, fire, life safety, and other safety programs. Ensures that policies and procedures are followed.
</p></li><li>Manages the CMMS work order and preventative maintenance systems, oversees the programs for utility and energy tracking, SDS, ISO14001 and environmental reporting.
</li><li>Ability to assist and interpret deregulated energy contracts.
</li>May perform other duties as assigned.<br>
<li>
</li></ul><p></p><p><b>OTHER JOB FUNCTIONS:
</b></p><ul><li><p>On-call 24/7 to respond and support FM team in the event of emergencies or incidents that may require escalation
</p></li><li><p>May review leases to ensure compliance with lease provisions on operational items.
</p></li><li><p>Participate in industry organizations to benefit from their current programs and related issues affecting the industry.
</p></li><li><p>May conduct property audits in accordance with pre-established guidelines.</p></li></ul></div>

Global Engineering Operations Manager

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
We are seeking a Data Center Engineering Operations Manager to serve as a leader and technical expert for our generator and HVAC service team across a cluster of our northern VA Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The ideal candidate will have proficiency in electrical and mechanical systems.<br>
<br>
The Service Team Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center cluster with a special emphasis on advanced maintenance and troubleshooting of stand-by diesel generators and mechanical cooling systems. They manage Engineering Operations Technicians who maintain, operate, and troubleshoot mission-critical data center facility equipment, particularly electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.<br>
<br>
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.<br>
<br>
Key job responsibilities<br>
<ul><li>Execute the InfraOps vision and goals</li><li>Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion</li><li>Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs</li><li>Effectively and efficiently manage the operations budget and expenditures</li><li>Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs</li><li>Coordinate change management resources</li><li>Provide weekly reports to the Data Center DCEO Cluster Manager</li><li>Write and deliver performance reviews for staff</li><li>Maintain the on-call schedule coordinating absence and vacations of their direct reports</li><li>Recruit and train technicians to ensure appropriate staffing levels</li><li>Travel up to 50% of the time to local sites</li></ul><br>
Physical Requirements:<br>
<br>
<ul><li>Walk jobsites in uneven terrain</li><li>Work at heights and from ladders</li><li>Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl</li><li>Respond to off hour emergency calls</li><li>Work in a noisy environment</li><li>Work at depths, such as under raised floors</li></ul><br>
About the team<br>
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.
<br>
<br>
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br>
<br>
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>
<br>
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.<br>
<br>
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.
<br>
<br>
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.<br>
<br>
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
</div><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>2+ years of people management and team development experience</li><li>5+ years of engineering work managing large-scale services experience</li><li>Experience maintaining SLAs through the implementation of proactive issue detection and reporting</li><li>Experience operating a mission-critical team or product</li><li>High school or equivalent</li><li>Current, active US Government Security Clearance of TS/SCI with Polygraph</li><li>Can travel to local sites up to 50% of the time</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>3+ years of work in a management position with 5 or more direct reports experience</li><li>5+ years of work in data centers with an emphasis on building and equipment operation experience</li><li>Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field</li><li>Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, VA, Alexandria - 129,200.00 - 193,000.00 USD annually<br>
USA, VA, Culpeper - 129,200.00 - 193,000.00 USD annually<br>
USA, VA, Fairfax - 129,200.00 - 193,000.00 USD annually<br>
USA, VA, Manassas - 129,200.00 - 193,000.00 USD annually<br>
USA, VA, Sevensburg - 129,200.00 - 193,000.00 USD annually<br>
USA, VA, Warrenton - 129,200.00 - 193,000.00 USD annually</div><p></p>

Generator and HVAC Service Team Manager, DCEO

Digital Realty

<div><p><b>Position Title: Manager Engineering Operations<br>
</b></p><p></p><p><b>Your role
</b></p><p>The Manager Engineering Operations is the technical lead for all data center engineering operations at one or more facilities and is responsible for the direct supervision of facility and data center engineers. He/she reports directly to the Manager Data Center Operations and is responsible for the review/approval/implementation of SOPs/MOPs/EOPs for the site and the proper implementation and training of these procedures. The Manager Engineering Operations responsibilities include oversight of general facility operations and will work in conjunction with the site remote hands, security, and janitorial teams. The Manager Engineering Operations will have experience in data center mechanical, electrical, and plumbing systems. He/she will possess knowledge of large-scale data centers, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems. In addition, the MEO will be accountable for the coordination and completion of all significant planned and emergency maintenance events for the facility and confirm these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems. The MEO is ultimately responsible for identifying, evaluating, and executing operational strategies with the local site engineers to achieve the highest level of availability.<br>
</p><p></p><p><b>What you&rsquo;ll do
</b></p><ul><li><div>Complete understanding of the following DLR and site related items:
</div><ul><li><div>Facility layout and operation of MEP systems and the ability to illustrate site specific system one-lines.
</div></li><li><div>Equipment nomenclature standards and equipment locations
</div></li><li><div>Facility drawings and equipment specifications for standard and non-standard assets
</div></li><li><div>Equipment sequence of operations (SOO&rsquo;s), standard operating procedures (SOP&rsquo;s), and emergency operating procedures (EOP&rsquo;s).
</div></li><li><div>Customer SLA&rsquo;s and engineering specific lease obligations critical to data center operations.
</div></li><li><div>All facility EOPS.
</div></li><li><div>BMS alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends
</div></li><li><div>DLR event management, event escalation, and incident reporting procedures
</div></li><li><div>Execution of root cause analysis following an event along with the creation of a customer facing executive summary
</div></li><li><div>Computerized Maintenance Management System (CMMS), including the ability to create, edit, implement, and close change management work orders.
</div></li><li><div>Create/edit/resolve/close incident reports following a site incident
</div></li><li><div>Maintenance and Operations Standards, scheduling vendors and internal labor to support work efforts at the site.
</div></li><li><div>Digital Realty&rsquo;s Environmental and Occupational Health and Safety standards
</div></li></ul></li><li><div>Execute all aspects of data center engineering including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
</div></li><li><div>Supervises all MEP construction activity and installations, in coordination with internal and external construction resources, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
</div></li><li><div>Develop and supervise local engineering team to ensure adherence to standard operating procedures, sequence of operations and maintenance standards to guarantee execution of Digital Realty&rsquo;s periodic maintenance program and maintenance calendar and to ensure labor cost are closely monitored and controlled, and personnel efficiency is enforced.
</div></li><li><div>Executor in the site-specific change management processes including the creation and review of all Method of Procedures (MOPs) for all risk level maintenance and repairs including high risk and non-standard procedures as well as the oversight of those maintenances.
</div></li><li><div>Executor of walk-throughs for high-risk critical transferring and to act as a resource for staff questions/confusion regarding any facility related issue.
</div></li><li><div>Advanced ability to effectively troubleshoot site mechanical and electrical systems.
</div></li><li><div>Manage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation.
</div></li><li><div>Review rounds/inspections for normal operation, trends, and to detect anomalies in those rounds.
</div></li><li><div>Identify trends and analyze risks. Articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis.
</div></li><li><div>Develop, evaluate, and recommend improvements to complex equipment and system SOO&rsquo;s, SOP&rsquo;s, MOP&rsquo;s, and EOP&rsquo;s when possible.
</div></li><li><div>Complete understanding and knowledge of the local customers business and datacenter operation.
</div></li><li><div>Identify process-based improvements that generate operational and financial efficiencies including the development and presentation of the business case.
</div></li><li><div>Support Real Estate Manager with the management of expenses and assist with budgeting, forecasting and reporting requirements by providing capital expense requirements and justifications.
</div></li><li><div>Support Real Estate Management team by assisting in the supervision of general facility services, including, but not limited to janitorial services, landscaping, and snow removal services to ensure compliance with contractual requirements.
</div></li><li><div>Support various accreditation initiatives, including, but not limited to, SSAE16, SOC2, ISO 27001, etc. as may be required by Digital Realty.
</div></li><li><div>Maintain compliance with local health &amp; safety (i.e. OSHA) standards and national electrical and building codes.
</div></li><li><div>Responsible for maintaining and tracking site spare parts inventory, including maintenance parts and materials that may not be stored at the site but would be required periodically for site specific maintenances.<br>
</div></li></ul><p></p><p><b>What you&rsquo;ll need
</b></p><ul><li><div>5 years related facility management experience in Data Center operations (or related electrical or mechanical engineering field) managing or leading data center operations teams in a large-scale mission critical environment. Bachelor&rsquo;s degree in electrical or mechanical engineering is preferred.
</div></li><li><div>Solid and proven experience in the construction, commissioning, acceptance and operation of mission critical systems, including state-of-the-art electrical distribution systems, static and rotary UPS, HVAC systems, chillers, emergency standby generation, fire alarm/suppression and monitoring systems
</div></li><li><div>Strong understanding of infrastructure redundancy configurations and equipment and their risks (N+1, 2N, ATS/ STS, Failover Scenarios)
</div></li><li><div>Proficient in reading/understanding MEP drawings.
</div></li><li><div>Knowledge of structured cabling systems, networking and connectivity standards, and hardware installation requirements (preferred)
</div></li><li><div>Proficiency in colocation operations, including the installation and deployment of cage, rack and cable infrastructure, as well as, power circuit installation and power monitoring (preferred)
</div></li><li><div>Ability to evaluate the 3rd party vendor work for quality control, communicate and schedule vendors, and review and improve vendor scope and procedure of work to meet Digital Realty&rsquo;s standards of operation
</div></li><li><div>Strong knowledge of PLC theory and functionality.
</div></li><li><div>Strong knowledge of energy efficiency principals and the ability to recommend energy efficiency improvements.
</div></li><li><div>Strong interpersonal, presentation and communication skills. Ability to respond effectively, verbally in writing to sensitive issues, complex inquiries or complaints.
</div></li><li><div>Detail Oriented with strong organizational skills
</div></li><li><div>Advanced Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad
</div></li><li><div>Basic understanding of emergency situations and escalation processes.
</div></li><li><div>Strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems
</div></li><li><div>Ability to evaluate the 3rd party vendor work for quality control, communicate and schedule vendors, and review and improve vendor scope and procedure of work to meet Digital Realty&rsquo;s standards of operation.
</div></li><li><div>Strong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions.
</div></li><li><div>Experience assisting with budget management and expense analysis.
</div></li><li><div>Ability to conduct meetings/presentations/trainings in a clear and concise manner.
</div></li><li><div>Demonstrated management ability in supervision, coaching, prioritization, conflict resolution, and organization.
</div></li><li><div>Demonstrated strong leadership qualities<br>
</div></li></ul><p></p><p><b>A bit about us
</b></p><p>Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL&reg;, the company&rsquo;s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx&reg;) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.</p><p></p><p><br>
</p><p></p><p><b>Operations
</b></p><p>Our Operations team keeps our customers&rsquo; infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.<br>
</p><p></p><p><b>What we can offer you
</b></p><p>Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.<br>
</p><p></p><p>Join us and you&rsquo;ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you&rsquo;ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We&rsquo;ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.<br>
</p><p></p><p>Apply today, take charge of your career and grow your talents with us.
</p><p><b>Health and Safety
</b></p><p>Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.<br>
</p><p></p><p><b>Our Compensation Philosophy
</b></p><p>Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.</p></div><p></p>

Manager Engineering Operations

<div><p><b>Position Title: Manager Engineering Operations<br>
</b></p><p></p><p><b>Your role
</b></p><p>The Manager Engineering Operations is the technical lead for all data center engineering operations at one or more facilities and is responsible for the direct supervision of facility and data center engineers. He/she reports directly to the Manager Data Center Operations and is responsible for the review/approval/implementation of SOPs/MOPs/EOPs for the site and the proper implementation and training of these procedures. The Manager Engineering Operations responsibilities include oversight of general facility operations and will work in conjunction with the site remote hands, security, and janitorial teams. The Manager Engineering Operations will have experience in data center mechanical, electrical, and plumbing systems. He/she will possess knowledge of large-scale data centers, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems. In addition, the MEO will be accountable for the coordination and completion of all significant planned and emergency maintenance events for the facility and confirm these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems. The MEO is ultimately responsible for identifying, evaluating, and executing operational strategies with the local site engineers to achieve the highest level of availability.<br>
</p><p></p><p><b>What you&rsquo;ll do
</b></p><ul><li><div>Complete understanding of the following DLR and site related items:
</div><ul><li><div>Facility layout and operation of MEP systems and the ability to illustrate site specific system one-lines.
</div></li><li><div>Equipment nomenclature standards and equipment locations
</div></li><li><div>Facility drawings and equipment specifications for standard and non-standard assets
</div></li><li><div>Equipment sequence of operations (SOO&rsquo;s), standard operating procedures (SOP&rsquo;s), and emergency operating procedures (EOP&rsquo;s).
</div></li><li><div>Customer SLA&rsquo;s and engineering specific lease obligations critical to data center operations.
</div></li><li><div>All facility EOPS.
</div></li><li><div>BMS alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends
</div></li><li><div>DLR event management, event escalation, and incident reporting procedures
</div></li><li><div>Execution of root cause analysis following an event along with the creation of a customer facing executive summary
</div></li><li><div>Computerized Maintenance Management System (CMMS), including the ability to create, edit, implement, and close change management work orders.
</div></li><li><div>Create/edit/resolve/close incident reports following a site incident
</div></li><li><div>Maintenance and Operations Standards, scheduling vendors and internal labor to support work efforts at the site.
</div></li><li><div>Digital Realty&rsquo;s Environmental and Occupational Health and Safety standards
</div></li></ul></li><li><div>Execute all aspects of data center engineering including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
</div></li><li><div>Supervises all MEP construction activity and installations, in coordination with internal and external construction resources, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
</div></li><li><div>Develop and supervise local engineering team to ensure adherence to standard operating procedures, sequence of operations and maintenance standards to guarantee execution of Digital Realty&rsquo;s periodic maintenance program and maintenance calendar and to ensure labor cost are closely monitored and controlled, and personnel efficiency is enforced.
</div></li><li><div>Executor in the site-specific change management processes including the creation and review of all Method of Procedures (MOPs) for all risk level maintenance and repairs including high risk and non-standard procedures as well as the oversight of those maintenances.
</div></li><li><div>Executor of walk-throughs for high-risk critical transferring and to act as a resource for staff questions/confusion regarding any facility related issue.
</div></li><li><div>Advanced ability to effectively troubleshoot site mechanical and electrical systems.
</div></li><li><div>Manage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation.
</div></li><li><div>Review rounds/inspections for normal operation, trends, and to detect anomalies in those rounds.
</div></li><li><div>Identify trends and analyze risks. Articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis.
</div></li><li><div>Develop, evaluate, and recommend improvements to complex equipment and system SOO&rsquo;s, SOP&rsquo;s, MOP&rsquo;s, and EOP&rsquo;s when possible.
</div></li><li><div>Complete understanding and knowledge of the local customers business and datacenter operation.
</div></li><li><div>Identify process-based improvements that generate operational and financial efficiencies including the development and presentation of the business case.
</div></li><li><div>Support Real Estate Manager with the management of expenses and assist with budgeting, forecasting and reporting requirements by providing capital expense requirements and justifications.
</div></li><li><div>Support Real Estate Management team by assisting in the supervision of general facility services, including, but not limited to janitorial services, landscaping, and snow removal services to ensure compliance with contractual requirements.
</div></li><li><div>Support various accreditation initiatives, including, but not limited to, SSAE16, SOC2, ISO 27001, etc. as may be required by Digital Realty.
</div></li><li><div>Maintain compliance with local health &amp; safety (i.e. OSHA) standards and national electrical and building codes.
</div></li><li><div>Responsible for maintaining and tracking site spare parts inventory, including maintenance parts and materials that may not be stored at the site but would be required periodically for site specific maintenances.<br>
</div></li></ul><p></p><p><b>What you&rsquo;ll need
</b></p><ul><li><div>5 years related facility management experience in Data Center operations (or related electrical or mechanical engineering field) managing or leading data center operations teams in a large-scale mission critical environment. Bachelor&rsquo;s degree in electrical or mechanical engineering is preferred.
</div></li><li><div>Solid and proven experience in the construction, commissioning, acceptance and operation of mission critical systems, including state-of-the-art electrical distribution systems, static and rotary UPS, HVAC systems, chillers, emergency standby generation, fire alarm/suppression and monitoring systems
</div></li><li><div>Strong understanding of infrastructure redundancy configurations and equipment and their risks (N+1, 2N, ATS/ STS, Failover Scenarios)
</div></li><li><div>Proficient in reading/understanding MEP drawings.
</div></li><li><div>Knowledge of structured cabling systems, networking and connectivity standards, and hardware installation requirements (preferred)
</div></li><li><div>Proficiency in colocation operations, including the installation and deployment of cage, rack and cable infrastructure, as well as, power circuit installation and power monitoring (preferred)
</div></li><li><div>Ability to evaluate the 3rd party vendor work for quality control, communicate and schedule vendors, and review and improve vendor scope and procedure of work to meet Digital Realty&rsquo;s standards of operation
</div></li><li><div>Strong knowledge of PLC theory and functionality.
</div></li><li><div>Strong knowledge of energy efficiency principals and the ability to recommend energy efficiency improvements.
</div></li><li><div>Strong interpersonal, presentation and communication skills. Ability to respond effectively, verbally in writing to sensitive issues, complex inquiries or complaints.
</div></li><li><div>Detail Oriented with strong organizational skills
</div></li><li><div>Advanced Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad
</div></li><li><div>Basic understanding of emergency situations and escalation processes.
</div></li><li><div>Strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems
</div></li><li><div>Ability to evaluate the 3rd party vendor work for quality control, communicate and schedule vendors, and review and improve vendor scope and procedure of work to meet Digital Realty&rsquo;s standards of operation.
</div></li><li><div>Strong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions.
</div></li><li><div>Experience assisting with budget management and expense analysis.
</div></li><li><div>Ability to conduct meetings/presentations/trainings in a clear and concise manner.
</div></li><li><div>Demonstrated management ability in supervision, coaching, prioritization, conflict resolution, and organization.
</div></li><li><div>Demonstrated strong leadership qualities<br>
</div></li></ul><p></p><p><b>A bit about us
</b></p><p>Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL&reg;, the company&rsquo;s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx&reg;) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.</p><p></p><p><br>
</p><p></p><p><b>Operations
</b></p><p>Our Operations team keeps our customers&rsquo; infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.<br>
</p><p></p><p><b>What we can offer you
</b></p><p>Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.<br>
</p><p></p><p>Join us and you&rsquo;ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you&rsquo;ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We&rsquo;ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.<br>
</p><p></p><p>Apply today, take charge of your career and grow your talents with us.
</p><p><b>Health and Safety
</b></p><p>Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.<br>
</p><p></p><p><b>Our Compensation Philosophy
</b></p><p>Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.<br>
</p><p></p><p>Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee&rsquo;s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.<br>
</p><p></p><p>Compensation range : $59.00- $62.00 per hour. This compensation range represents the Company&rsquo;s good faith belief as to what it will pay as an hourly rate for this position at the time of this posting.<br>
</p><p></p><p>Benefits: For this role, Benefits include medical, dental, vision, life and AD&amp;D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.</p></div><p></p>

CBRE

ABOUT THE ROLE
<br>The Regional Engineering Manager (REM) is a senior engineering role based in Jacksonville, Florida, with overall engineering oversight for the Americas region. This position is responsible for leading regional engineering operations, providing technical and operational governance/support across a multi‑site portfolio, and ensuring safe, compliant, reliable, and client‑aligned facility performance.
<br>In addition to regional responsibilities, the REM serves as the primary point of contact for Facilities Services at the Jacksonville office, with direct accountability for engineering and facilities outcomes at this location.
<br>The role reports directly to the Director of Operations and acts as a key partner to Facilities Management, account leadership, and clients—balancing hands‑on operational leadership with regional strategy, standardization, and continuous improvement.
<br>ORGANIZATIONAL SCOPE The Regional Engineering Manager’s organization includes:
<br><br>
Operations Engineering Managers (1-2 direct reports)
<br>Facilities Managers (1-2 direct reports)
<br>Workplace Experience administrative and support staff (1 direct report in JAX)
<br>The REM provides leadership, direction, and governance across this integrated team to ensure consistent service delivery, engineering excellence, and a strong client and employee experience.
<br>KEY RESPONSIBILITIES
<br>Regional Leadership & People Management
<br><br>
Lead, develop, and manage a regional organization consisting of Operations Engineering Managers, Facilities Managers, and Workplace Experience administrative staff.
<br>Provide formal supervision including recruiting, hiring, onboarding, training, performance management, coaching, and succession planning.
<br>Establish clear roles, responsibilities, and accountability across the regional engineering and facilities organization.
<br>Drive consistent operational standards and leadership behaviors across the Americas region.
<br>Lead by example, modeling CBRE RISE values and influencing teams through collaboration and clear direction.
<br>Engineering Operations & Regional Oversight
<br><br>
Provide overall engineering oversight for the Americas regional portfolio, including multi‑site facilities, campuses, and complex operational environments.
<br>Lead and manage complex mechanical and engineering operations, ensuring reliability, resilience, and risk‑aware decision‑making.
<br>Support site and regional teams in resolving escalated operational, maintenance, and technical issues.
<br>Oversee contractors, subcontractors, and engineering service providers across the region, including maintenance strategy, scope development, and performance management.
<br>Establish and govern preventive and corrective maintenance programs aligned with client operational requirements.
<br>Jacksonville Site Accountability (Dual‑Hat Responsibility)
<br><br>
Serve as the primary point of contact for Facilities Services at the Jacksonville office.
<br>Ensure effective delivery of engineering, facilities, and workplace services at the Jacksonville site, including vendor coordination, service quality, and issue resolution.
<br>Partner with local stakeholders (including Landlord) and MGL leadership to ensure the Jacksonville office operates safely, efficiently, and in alignment with regional standards.
<br>Act as the escalation point for site‑level engineering and facilities issues.
<br>Systems, Controls & Asset Management
<br><br>
Oversee the daily operation and regional governance of facility controls, building management systems (BMS), and asset management platforms (where needed and applicable)
<br>Review performance data, asset condition, and operational metrics to identify trends, risks, and opportunities for improvement.
<br>Standardize engineering methods, procedures, and operational practices across the Americas region to drive consistency and scalability.
<br>Stay current with industry trends, regulatory requirements, and best practices, applying this knowledge to improve regional performance.
<br>Client & Stakeholder Engagement
<br><br>
Partner closely with the Director of Operations, Facilities Management, and account teams to align engineering delivery with business and client objectives.
<br>Engage with clients on regional engineering strategy, operational changes, reconfigurations, and risk mitigation initiatives.
<br>Serve as a trusted engineering advisor, translating technical complexity into clear, actionable insights for stakeholders.
<br>Financial, Risk & Compliance Management
<br><br>
Develop, forecast, and manage regional operating and maintenance budgets across multiple locations.
<br>Ensure engineering resources and expenditures are managed effectively and aligned with organizational and account goals.
<br>Ensure full compliance with applicable laws, codes, regulations, and company policies.
<br>Promote a strong culture of safety, operational discipline, and proactive risk management across the region. WHAT YOU'LL NEED Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
<br>Education and Experience
<br><br>
High School Diploma, GED, or trade school diploma
<br>Five (5) - Eight (8) years of progressive experience in engineering, facilities management, or technical operations within a multi‑site or regional environment.
<br>Demonstrated experience leading engineering and/or facilities teams across geographically dispersed portfolios.
<br>Strong background in mechanical systems, building operations, asset management, and maintenance strategy.
<br>Proven experience managing operating budgets and driving cost‑effective engineering solutions.
<br>Excellent leadership, communication, and stakeholder management skills, with the ability to convey complex technical information clearly.
<br>Strong organizational, analytical, and problem‑solving capabilities.
<br>Why CBRE? When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. BENEFITS
<br><b>Benefits start 1st of the month:</b> Medical, dental vision, PTO, 401k, etc.
<br>Internal advancement available after 6 month mark
<br>Work/life balance
<br>Competitive Pay Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
<br><br>
<b>Equal Employment Opportunity:</b> CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
<br><br>
<b>Candidate Accommodations:</b> CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

FM Senior Operations Manager (Engineering)

Zoom Communications

<div><div><ul><li>R18676
</li></ul></div><div><ul><li>San Jose, California, United States
</li></ul></div><div><ul><li>Engineering Operations
</li></ul></div><div><ul><li>Full time</li></ul></div></div>
<br><div>Immigration sponsorship is not available for this position<div><b>
What you can expect</b></div><div>
The purpose of the Vender Relations Manager is to provide technical evaluation as well as onboarding of services with potential or existing Telephony Carriers. The Manager of Vendor Administration should maintain technical knowledge of both Networking and apply that knowledge in interconnecting a carrier to the Zoom Telephony Platform.</div><div></div><div><b>
About the Team</b></div><div>
Engineering operations are the driving force behind the seamless functionality and continuous innovation that define the platform's unparalleled user experience. The team manages the infrastructure that runs ZoomPhone, Zoom Contact Center, Zoom Virtual Agent and Zoom Workforce management. By employing robust operational strategies, they guarantee the stability and security of Zoom's infrastructure, allowing millions of users worldwide to connect effortlessly.</div><div></div><div><b>
Responsibilities</b></div><ul>
<li>Developing, supporting, and managing the carrier operations team (of broad roles: account managers, business analysts, provisioners, carrier engineers).</li>
<li>Establishing and maintaining working relationships with global carrier and colocation vendors (developing relationships with commercial and technical account teams).</li>
<li>Defining and supporting an operations framework that enables the carrier focused team to be successful in supporting Zoom internal stakeholders and service owners.</li>
<li>Establishing operations documentation: carrier operations run book, carrier operations standard operating procedures, escalation framework, SLA, etc.</li>
<li>Participating in and support carrier onboarding evaluations. Assist the Carrier Prospect &amp; Procurement team in processing NDAs, MSA's and MOU's, and help onboard new carriers onto the corporate financial system.</li>
<li>Collaborating with the Zoom Procurement team to develop frameworks for telco procurement process, rates negotiation, monthly operations reviews, QBR, etc.</li>
<li>Assisting Operations Cost Analytic team when necessary to perform month-end, quarter-end, and yearly closing of telecom expenditure. Leading carrier escalation (business and technical) support.</li>
<li>Developing business alignment with Finance FP&amp;A, Procurement, Operations Cost Analytics, and Data Center Operations teams to build financial and forecasting models. Create a service roadmap that supports business growth and identifies cost-reduction opportunities for Zoom</li>
</ul><div></div><div><b>What we&rsquo;re looking for</b></div><ul>
<li>Obtain a bachelors and/or 10+ years experience within the telecommunication industry with direct experience managing global carriers. Exhibit the ability to lead and manage vendor escalations, through resolution.</li>
<li>Demonstrate experience with carrier relations management, fostering solid business relationships with commercial and technical account teams</li>
<li>Establish and maintain effective working relationships with internal teams to ensure business objectives and priorities are successfully supported, communicated, and executed within the organization.</li>
<li>Possess working knowledge on global telecom technology including circuit procurement, provisioning of telecom services. This includes LAN/WAN services, excellent knowledge of peering and eyeball footprint and PSTN services, including DID, TF, national and local toll rates.</li>
<li>Champion managing a diverse team, remote employees - lead, develop and foster an open collaboration environment.</li>
<li>Ensure organizational, problem-solving, and time management skills; ability to work in a high-stress, complex and shifting environment. A successful manager must be able to work in multiple levels, MUST be solid in critical thinking and problem-solving.</li>
<li>Sound interpersonal communications skills including a proven ability to listen and understand customers, as well as the ability to working in a team environment. Support working with G Suite, NetSuite, PowerPoint, Visio, and Asana.</li>
</ul><p></p><p><b>
Salary Range or On Target Earnings:</b></p><p></p><p>
Minimum:</p>
$98,900.00<p></p><p>
Maximum:</p>
$228,700.00<p></p><p>
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.</p><p></p><p>
Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.</p><p></p><p>
We also have a location based compensation structure; there may be a different range for candidates in this and other locations</p><p>
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Anticipated Position Close Date:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
04/27/26<p></p><p><b>
Ways of Working</b><br>
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.</p><p></p><p><b>
Benefits</b><br>
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.</p><p></p><p><b>
About Us</b><br>
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.<br>
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.</p><p><b><br>
Our Commitment
</b></p><p>At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.</p><p><br>
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.</p></div><p></p>

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