engineering technical analyst

Divinatory Solutions

<p><b>URGENT HIRING &ndash; Technical Research Analyst (Experienced)</b><br/><i><b>Immediate Joiners Preferred</b></i></p><p>Are you passionate about research, data analytics, and technical writing? Do you have a strong grip on financial, economic, or business research? If yes, we want YOU on our team!</p><p>We&rsquo;re seeking a detail-oriented and highly analytical <b>Technical Research Analyst</b> who can deliver impactful, data-driven insights and high-quality research reports.</p><p><b>What You&rsquo;ll Be Doing:</b><br/>Conduct in-depth academic and financial research<br/>Collect, analyze, and interpret secondary data from credible sources<br/>Develop high-quality research papers, analytical reports &amp; case studies<br/>Apply quantitative &amp; qualitative research methodologies</p><p><b>Required Skills &amp; Expertise:</b><br/>Strong command of referencing styles (APA, MLA, Chicago, Harvard)<br/>Hands-on experience with <b>Excel,</b> <b>Python,</b> <b>Matlab, SSPSS, NVivo, AI, ML, data analytics , cyber security knowledge must</b><br/>Experience with research databases (Google Scholar, JSTOR, etc.)<br/>Excellent analytical thinking &amp; technical report writing skills</p><p><b>Qualifications:</b><br/>Bachelor&rsquo;s degree in Computer Science, Software Engineering, AI, IT<br/>1&ndash;3 years of relevant professional experience<br/>Prior experience in research-driven or analytical roles is highly preferred<br/>Freshers are also encouraged to apply</p><p><b>Why Join Us?</b><br/>Work on high-impact, research-focused projects<br/>Strengthen your analytical &amp; technical expertise<br/>Be part of a professional, growth-oriented environment<br/>Opportunity to work with a skilled and collaborative team</p><p><b>Ready to Apply?</b><br/>Send your updated resume to: <i><b>hr@</b></i><b>divinatorysolutions.com</b></p><p>Don&rsquo;t miss this opportunity&mdash;apply now and grow with us!</p><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Technical Research Analyst

ABACODE

<div><div>New York, NY
</div><div>Full Time
</div><div>US - Information Technology
</div><div>Mid Level</div></div>
<br><div><b>Location:</b> New York, NY (onsite 2-3x/week)<br>
<br>
<b>About Us</b><br>
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!<br>
<br>
<b>Position Overview</b><br>
The Technical Process Analyst position is a hybrid (on-site/remote) capacity for a dedicated account. This role focuses on reviewing and optimizing internal processes by analyzing incoming support tickets/cases, identifying patterns, inefficiencies, and opportunities for improvement. The analyst will drive process efficiencies, automation, and AI integrations while maintaining familiarity with Thrive's tools and workflows.<br>
<br>
<b>Primary Responsibilities</b><ul><li>
Review and analyze incoming tickets/cases to identify trends, recurring issues, and areas for improvement</li><li>
Conduct general quality assurance (QA) on processes to determine what can be done better</li><li>
Identify process gaps, bottlenecks, and inefficiencies</li><li>
Explore and recommend opportunities for automation, AI enhancements, and overall technical process efficiencies</li><li>
Update and maintain technical process documentation as needed</li><li>
Prepare and deliver monthly reports summarizing imrpovements, changes, and key findings for leadership review</li><li>
Collaborate with relevant teams to implement recommended changes</li></ul><br>
<b>
Qualifications</b><ul><li>
2+ years of experience in client-facing roles, preferably within IT service management or managed services</li><li>
Familiarity with MSP operations, ITIL processes, or service delivery frameworks</li><li>
Experience with documentation management, performance metrics analysis, service handoff processes, and issue identification in client environments</li><li>
Basic understanding of MSP operations, including service desk, network management, and cloud services</li><li>
Strong familiarity with Thrive's internal processes, tools, and workflows (internal candidates from Thrive strongly preferred)</li><li>
Proven experience in process analysis, improvement, or a related role (e.g., support, operations, or QA)</li><li>
Analytical mindset with the ability to identify patterns, trends, and opportunities from data/ticket volumes</li><li>
Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus</li><li>
Experience with automation tools, AI opportunities, or documentation updates is advantageous</li></ul><br>
<i>
Thrive is committed to fair and equitable compensation practices. The salary range for this role is $80,000 - $110,000 anually. A candidate's salary is determined by various factors, including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states and may be impacted by proximity to major metropolitan cities.</i><br>
<br>
<i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, secual orientation, gender identity, national origin, disability or protected veteran status.</i></div>

Technical Process Analyst

Fisher Investments

<div>Overview:
<div>
It is an exciting time to join Fisher Investments! We are expanding our Generative AI capabilities to support our international growth. We are looking for a Technical Product Analyst who can help us with our AI R&amp;D.</div><div></div><div><b><br>
The Opportunity:</b></div><div></div><div><br>
The Technical Product Analyst (AI/ML), works in the office and accelerates the research and development of new Artificial Intelligence solutions. You will oversee reporting, budgeting, project management, analysis and administration relating to AI research and development. You will report to the Group Vice President - Technology.</div><div></div><div><b><br>
The Day-to-Day:</b></div><ul><li>
Product Strategy &amp; Market Research
<ul><li>Analyze market trends and conduct competitive research for AI products and technologies</li><li>
Support prioritization and roadmap planning for AI R&amp;D initiatives</li><li>
Evaluate latest AI technologies and assess their applicability to current research initiatives</li></ul></li><li>
AI R&amp;D Program Management
<ul><li>Lead and manage AI R&amp;D initiatives from concept through delivery</li><li>
Track project progress and maintain performance metrics and reporting</li><li>
Foster a culture of innovation, experimentation, and continuous improvement</li></ul></li><li>
Business &amp; Technical
<ul><li>Translate complex AI capabilities into business requirements and product features</li><li>
Define and document requirements, user stories, and process flows</li><li>
Be the bridge between research teams, engineering, and business stakeholders</li></ul></li><li>
AI Platform &amp; Systems Operations
<ul><li>Support deployment, configuration, and management of AI/ML platforms and tools</li><li>
Manage user access, permissions, and platform governance</li><li>
Provide technical support and training to AI teams and our users</li><li>
Support data management and analysis required for AI model development</li></ul></li><li>
Governance &amp; Collaboration
<ul><li>Manage vendor and partner relationships supporting AI initiatives</li><li>
Ensure compliance with ethical AI standards and data privacy regulations</li><li>
Experience with AI/ML concepts, technologies, and development lifecycle</li><li>
Experience managing or supporting AI/ML projects in R&amp;D environments</li><li>
Translate complex technical concepts for non-technical partners</li><li>
Experience with modern AI platforms and development tools</li></ul></li></ul><div><b>
Your Qualifications</b></div><ul><li>
Experience with AI/ML concepts, technologies, and development lifecycle</li><li>
Experience managing or supporting AI/ML projects in R&amp;D environments</li><li>
Translate complex technical concepts for non-technical partners</li><li>
Experience with modern AI platforms and development tools</li><li>
Bachelor's Degree or combination of education and experience required</li></ul><div>
Preferred Skills:</div><ul><li>
Experience with containerization technologies such as Docker and Kubernetes</li><li>
Experience with version control systems (Git) and CI/CD pipelines</li><li>
Troubleshoot Complex systems and network issues</li><li>
Hands-on experience with NVIDIA AI-Q frameworks and architectures is a strong plus</li></ul><div><b>
Why Fisher Investments:</b></div><div></div><div><br>
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:</div><ul><li>
100% paid medical, dental and vision premiums for you and your qualifying dependents</li><li>
A 50% 401(k) match, up to the IRS maximum</li><li>
20 days of PTO, plus 10 paid holidays</li><li>
Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care</li><li>
This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.</li></ul><div>
FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER</div></div>

Technical Product Analyst (AI/ML)

<div>Overview:
<div>
It is an exciting time to join Fisher Investments! We are expanding our Generative AI capabilities to support our international growth. We are looking for a Technical Product Analyst who can help us with our AI R&amp;D.</div><div></div><div><b><br>
The Opportunity:</b></div><div></div><div><br>
The Technical Product Analyst (AI/ML), works in the office and accelerates the research and development of new Artificial Intelligence solutions. You will oversee reporting, budgeting, project management, analysis and administration relating to AI research and development. You will report to the Group Vice President - Technology.</div><div></div><div><b><br>
The Day-to-Day:</b></div><ul><li>
Product Strategy &amp; Market Research
<ul><li>Analyze market trends and conduct competitive research for AI products and technologies</li><li>
Support prioritization and roadmap planning for AI R&amp;D initiatives</li><li>
Evaluate latest AI technologies and assess their applicability to current research initiatives</li></ul></li><li>
AI R&amp;D Program Management
<ul><li>Lead and manage AI R&amp;D initiatives from concept through delivery</li><li>
Track project progress and maintain performance metrics and reporting</li><li>
Foster a culture of innovation, experimentation, and continuous improvement</li></ul></li><li>
Business &amp; Technical
<ul><li>Translate complex AI capabilities into business requirements and product features</li><li>
Define and document requirements, user stories, and process flows</li><li>
Be the bridge between research teams, engineering, and business stakeholders</li></ul></li><li>
AI Platform &amp; Systems Operations
<ul><li>Support deployment, configuration, and management of AI/ML platforms and tools</li><li>
Manage user access, permissions, and platform governance</li><li>
Provide technical support and training to AI teams and our users</li><li>
Support data management and analysis required for AI model development</li></ul></li><li>
Governance &amp; Collaboration
<ul><li>Manage vendor and partner relationships supporting AI initiatives</li><li>
Ensure compliance with ethical AI standards and data privacy regulations</li><li>
Experience with AI/ML concepts, technologies, and development lifecycle</li><li>
Experience managing or supporting AI/ML projects in R&amp;D environments</li><li>
Translate complex technical concepts for non-technical partners</li><li>
Experience with modern AI platforms and development tools</li></ul></li></ul><div><b>
Your Qualifications</b></div><ul><li>
Experience with AI/ML concepts, technologies, and development lifecycle</li><li>
Experience managing or supporting AI/ML projects in R&amp;D environments</li><li>
Translate complex technical concepts for non-technical partners</li><li>
Experience with modern AI platforms and development tools</li><li>
Bachelor's Degree or combination of education and experience required</li></ul><div>
Preferred Skills:</div><ul><li>
Experience with containerization technologies such as Docker and Kubernetes</li><li>
Experience with version control systems (Git) and CI/CD pipelines</li><li>
Troubleshoot Complex systems and network issues</li><li>
Hands-on experience with NVIDIA AI-Q frameworks and architectures is a strong plus</li></ul><div><b>
Compensation:</b></div><ul><li>
$120,000 - $170,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience</li><li>
Eligible for a discretionary bonus based on firm and individual performance</li></ul><div><b>
Why Fisher Investments:</b></div><div></div><div><br>
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:</div><ul><li>
100% paid medical, dental and vision premiums for you and your qualifying dependents</li><li>
A 50% 401(k) match, up to the IRS maximum</li><li>
20 days of PTO, plus 10 paid holidays</li><li>
Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care</li><li>
This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.</li></ul><div>
FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER</div></div>

REsurety

<div><h4 class="jobSectionHeader"><b>Position Overview</b></h4><p>
At REsurety, our customers&mdash;the world&rsquo;s leading energy buyers and investors&mdash;rely on us for one thing: clarity. As a Technical Operations Analyst, you are responsible for the data integrity and tooling that provide this visibility.</p><p></p><p><br>
This is a technical role focused on the &quot;how&quot; behind our industry-leading CleanSight platform. You will be the primary link between complex market data and the actionable insights our customers see. If you are a detail-oriented problem solver who enjoys mastering internal systems and optimizing data workflows, this role offers a deep dive into the technical foundations of the energy-finance sector.</p><p></p><p><br>
This role provides a foundational technical career path in a high-growth industry. You will develop a niche expertise in energy data and software operations, working alongside a team that values precision, technical curiosity, and a commitment to helping customers navigate a complex market with confidence.</p><p></p><h6 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h6><ul><li><b>
Onboard &amp; Architect:</b> Translate complex customer portfolios and contracts into the CleanSight platform, ensuring every project is mapped with 100% accuracy.</li><li><b>
Maintain the &quot;Source of Truth&quot;:</b> Configure and validate our internal backend systems. You will merge public and proprietary data to ensure our services team has the most reliable information available.</li><li><b>
Technical Troubleshooting: </b>Identify, investigate, and resolve data ingestion errors. You&rsquo;ll act as the first line of defense for system health, ensuring a seamless experience for platform users.</li><li><b>
Tooling &amp; Automation:</b> Look for manual bottlenecks and build better ways to work. You will help implement system improvements, including exploring agentic AI workflows to streamline data processing.</li><li><b>
Market Intelligence:</b> Conduct research on clean energy projects to ensure our database remains the most comprehensive in the industry.</li><li><b>
Process Documentation:</b> Establish best practices and maintain clear documentation for backend support, helping our team stay efficient as we scale.</li></ul><h6 class="jobSectionHeader"><b>
Required Experience &amp; Qualifications</b></h6><ul><li><b>
Quantitatively Minded: </b>You hold a degree in Math, Engineering, Computer Science, Physics, Finance, or a related field.</li><li><b>
Execution-Focused: </b>You are a self-motivated problem solver who can take a complex task and run with it, ensuring it&rsquo;s completed accurately and on time.</li><li><b>
Collaborative &amp; Feedback-Driven:</b> You enjoy working in a team-oriented environment where asking productive questions and learning from peers is part of the daily rhythm.</li><li><b>
Technical Aptitude:</b> You are proficient in Excel and have foundational experience (or a strong interest in developing proficiency) in SQL and Python.</li><li><b>
Detail-Oriented: </b>You understand that high-level visibility for our customers is only possible if the underlying data is perfect.</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Familiarity with KNIME, APIs, and JSON data formats.</li><li>
Experience with ticketing systems and collaboration across technical, cross-functional teams.</li><li>
Knowledge of project or contract settlement data specific to renewable energy resources (wind, solar, or battery storage).</li><li>
Demonstrated ability to process extensive datasets, including time-series data from meteorological, finance, or operational wind/solar farm sources.</li></ul><h4 class="jobSectionHeader"><b><br>
About REsurety</b></h4><h6 class="jobSectionHeader"><b>
Company Overview</b></h6><p>
REsurety is the leading provider of data, software, and services to the clean energy economy and operates the only transactional marketplace for clean power. Trusted by the industry&rsquo;s leading buyers, sellers, and investors, REsurety&rsquo;s proprietary data models, powerful technology platforms, and deep domain expertise empower confident, impactful decision-making and efficient, effective portfolio management.</p><p></p><p><br>
We are a small team with a big impact! Our culture is open and collaborative. We expect excellence from our team members and reward it with high ownership and flexibility. If you&rsquo;re a high-achiever with a passion for clean energy, we want to hear from you.</p><h6 class="jobSectionHeader"><b>
Company Values and Principles</b></h6><p>
At REsurety, we value the skills of execution, creativity &amp; ownership, commercial focus, and teamwork, and we help and encourage all team members to develop these skills while at REsurety.</p><p></p><p><br>
Our values also shape our culture and act as the foundation for our principles. Like all great companies, we strive to hire the best and are committed to building a diverse, inclusive company where team members feel engaged, valued, and supported. What is special about REsurety, though, is how much we:</p><ul><li>
Share information openly, broadly, and deliberately with each other;</li><li>
Encourage ownership by all team members;</li><li>
Provide continuous, constructive feedback; and</li><li>
Empower all team members to bring their full, authentic selves to work.</li></ul></div>

Technical Operations Analyst

Boeing

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 At Boeing, we innovate and collaborate to make the world a better place. We&rsquo;re committed to fostering an environment for every teammate that&rsquo;s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
 <br/>
 <br/>
 At Boeing, we innovate and collaborate to make the world a better place. We&rsquo;re committed to fostering an environment for every teammate that&rsquo;s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
 <br/>
 <br/>
 The
 <strong>
  Boeing Commercial Airplane (BCA) Engineering Data Analytics Tool Team
 </strong>
 <strong>
  (BEDAT)
 </strong>
 is looking for a
 <strong>
  Engineering Analytics Analyst
 </strong>
 to assist in transforming the BCA Engineering Digital footprint in
 <strong>
  Everett, WA
 </strong>
 .
 <br/>
 <br/>
 <strong>
  Primary Responsibilities:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collect, analyze and implement technical requirements for key performance indicators and metrics in a Cognos based dashboard serving community of 1500 users
  </li>
  <li>
   Design and support backend data source using MS SQL Server/Cognos, by extracting and staging data from 40 upstream databases, creating a single source authority for all BCA engineering related metrics and analytics
  </li>
  <li>
   Develop ad-hoc queries, reports and analytical analysis through SQL, R and Tableau in collaboration with business partners to analyze emerging opportunities
  </li>
  <li>
   Work closely with all levels of BCA Engineering leadership to understand the business and technical requirements
  </li>
  <li>
   Google Cloud Platform familiarization
  </li>
  <li>
   Leads cross-functional teams across multiple business processes
  </li>
  <li>
   Ensures accurate deliverables and maintains results, and communicates to all participants
  </li>
  <li>
   Collects, analyzes, documents, and integrates requirements from multiple process owners
  </li>
  <li>
   Applies and makes recommendations for the process, data, and applications/systems architecture
  </li>
  <li>
   May benchmark, or assist in benchmarking, best practices and industry standards; presents best practices at internal events
  </li>
  <li>
   Learns to balance competing strategic initiatives
  </li>
  <li>
   Conducts business requirements review, coordinates testing schedules, and assists in the preparation of test scripts
  </li>
  <li>
   Communicates with information technology organizations to represent customers and functional users on project requirements, activities, and status
  </li>
  <li>
   Serves as liaison to resolve business requirement issues between customer and information technology representatives
  </li>
  <li>
   Demonstrates basic knowledge and use of Project Management and/or Program Management Best Practices tools necessary to assist clients working through the life cycle of an improvement project, Includes facilitating plan development
  </li>
  <li>
   Seeks opportunities for company-wide synergy with practitioners of methods and tools from other skills or organizations
  </li>
  <li>
   Assists with integration of remaining aspects of enterprise architecture (e.g. information, data, and applications architecture)
  </li>
  <li>
   Ensures solution has architectural compliance and strategic alignment with business objectives
  </li>
  <li>
   Leads, participates, or works together to reach agreement on the development of business architecture design, phased implementation, and use
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications (Required Skills/ Experience):
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1 or more years&rsquo; experience with collecting, organizing, synthesizing, and analyzing data from multiple sources, summarizes findings; develops conclusions and recommendations from appropriate data sources.
  </li>
  <li>
   1 or more years&rsquo; of experience utilizing and developing Analytical tools &amp; code. ie. SQL, tableau, Cognos, teradata, cloud platforms etc.
  </li>
  <li>
   Bachelors&rsquo; degree OR equivalent experience.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications (Desired Skills/Experience):
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1 more years' experience with supporting multiple managers / leaders with developing strategic monthly, quarterly and yearly strategic plans.
  </li>
  <li>
   1 or more years' experience working directly with executives or senior leaders
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Drug Free Workplace:
  <br/>
  <br/>
 </strong>
 Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
 <br/>
 <br/>
 <strong>
  Pay &amp; Benefits:
  <br/>
  <br/>
 </strong>
 At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
 <br/>
 <br/>
 The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
 <br/>
 <br/>
 The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
 <br/>
 <br/>
 Pay is based upon candidate experience and qualifications, as well as market and business considerations.
 <br/>
 <br/>
 <strong>
  Summary Pay Range:
  <br/>
  <br/>
 </strong>
 Level 3 - $93,090 - $105,280
 <br/>
 <br/>
 Applications for this position will be accepted until
 <strong>
  Mar. 23, 2026
  <br/>
  <br/>
 </strong>
 <strong>
  Export Control Requirements:
  <br/>
  <br/>
 </strong>
 This is not an Export Control position.
 <br/>
 <br/>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 Bachelor's Degree or Equivalent Required
 <br/>
 <br/>
 <strong>
  Relocation
  <br/>
  <br/>
 </strong>
 Relocation assistance is not a negotiable benefit for this position.
 <br/>
 <br/>
 <strong>
  Visa Sponsorship
  <br/>
  <br/>
 </strong>
 Employer will not sponsor applicants for employment visa status.
 <br/>
 <br/>
 <strong>
  Shift
  <br/>
  <br/>
 </strong>
 This position is for 1st shift
 <br/>
 <br/>
 <strong>
  Equal Opportunity Employer:
  <br/>
  <br/>
 </strong>
 Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
</div>


Engineering Analytics Analyst, Engineering Data Analytics Tool Team

Mission Health

<p></p><div><h4 class="jobSectionHeader"><b>Note: This position is located in Blue Ridge, NC, approximately one hour north of Asheville, NC.
</b></h4><br>
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Technical Analyst with Mission Hospital you can be a part of an organization that is devoted to giving back!<p></p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><h5 class="jobSectionHeader"><p><b>
The Technical Analystimplements and supports facility and division desktop equipment and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of your ability or responsibility are communicated in a timely manner to senior-level support personnel. You will support to other division and facility IT personnel is provided, as warranted, and participation in 24x7 on-call support is required based on division IT staff rotation.</b></p><p><b>
What you will do in this role:</b></p><p></p><ul><li><b>
Respond to and resolve inquiries and requests for assistance with division or facility computer systems, and provide a superior customer support experience for division and facility users.</b></li><li><b>
You will analyze and provide hands-on support for simple to moderate inquiries.</b></li><li><b>
You will log and track problems; review problem tracking databases.</b></li><li><b>
Perform facility-based moves, adds, and changes (MACs), as needed.</b></li><li><b>
You will maintain documentation for each incident or request, and escalate complex problems to the next level of support per documented procedures.</b></li><li><b>
Aid and train users on division and facility technology.</b></li></ul><p></p><p><b>
Qualifications you will need:</b></p><p></p><ul><li><b>
Bachelor&rsquo;s degree in information systems or a healthcare-related field is preferred.</b></li><li><b>
One year of IT experience is required.</b></li><li><b>
A+ and Microsoft Product certifications are preferred.</b></li><li><b>
Valid state driver&rsquo;s license is required.</b></li></ul></h5><p></p><h4 class="jobSectionHeader"><b><br>
Benefits</b></h4><p></p><p>
Mission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul><p>
Learn more about Employee Benefits</p><p>
</p><p><b><i>Note: Eligibility for benefits may vary by location.</i></b></p><p></p><p><b>
ITG</b> transforms healthcare and gives people <b>healthier tomorrows</b>. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to <b>move healthcare forward</b>. We do this by seeking, embracing, developing, and delivering technology for patient care.</p><p>
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p></p><p><br>
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>Be a part of an organization that invests in you! We are reviewing applications for our Technical Analyst opening. Qualified candidates will be contacted for interviews. Submit your application and <b><i>help us raise the bar in patient care!</i></b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

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