enhanced care manager

Vynca

<div>Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. 
 
We&rsquo;re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. 
 
At Vynca, our mission is to provide comprehensive care for more quality days at home.<h1 class="jobSectionHeader">
About the job</h1>
We're seeking an exceptional Case Manager (internal title: Lead Care Manager (LCM)) to join our Enhanced Care Management (ECM) team. Under the direction of the Director of Enhanced Care Management, ECM Clinical Manager and/or ECM Program Manager, the LCM serves as the client&rsquo;s primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client&rsquo;s needs and care. The LCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The LCM collaborates and communicates with client&rsquo;s caregivers/family support persons, other providers and others in the Care Team in order to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit.
 
 
This is a hybrid position that requires traveling throughout the Orange County area up to 5 days per week. Candidates wishing to be considered must reside within a 20 miles radius of the assigned territory due to frequency of travel.
This is a critical role that we're looking to fill as soon as possible.<h1 class="jobSectionHeader"> 
What you&rsquo;ll do</h1>
Hybrid (in-field and remote) care management duties as described below:<ul><li>
Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports</li><li>
Oversees the development of the client care plans and goal settings</li><li>
Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services</li><li>
Connect clients to other social services and supports that are needed</li><li>
Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)</li><li>
Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles</li><li>
Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system</li><li>
Evaluate client&rsquo;s progress and update SMART goals</li><li>
Provide mental health promotion</li><li>
Arrange transportation (e.g., ACCESS)</li><li>
Complete all documentation, including outcome measures within the timeframes established by the individual care plans</li><li>
Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems</li><li>
Complete monthly reporting to ensure program compliance</li><li>
Attend training as assigned</li></ul><h1 class="jobSectionHeader">
Your experience and qualifications</h1><ul><li>
2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations</li><li>
Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, both in the field and remotely, with flexibility for potential evenings and weekends.</li><li>
Working knowledge of government and community resources related to social determinants of health</li><li>
Clean driving record, valid driver's license, and reliable transportation</li><li>
Excellent oral and written communication skills</li><li>
Positive interpersonal skills required</li><li>
Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet</li><li>
Bilingual (English/Spanish), strongly preferred</li></ul>
Additional Information<ul><li>
The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.</li><li>
Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.</li><li>
Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.</li><li>
Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved.</li><li>
Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.</li><li>
Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.</li></ul></div>

Case Manager

BLEHEALTH, LLC

<div>BLEHEALTH is seeking qualified candidates who reside within the Metro Los Angeles area and are able to work exclusively within this service region. Candidates must live in or near ZIP codes 90001&ndash;90089 and demonstrate reliable access to the Metro LA community for field‑based duties, member visits, provider coordination, and in‑person engagements as required.
Job Description
The Lead Care Manager plays a vital role in supporting chronically ill and high‑risk members by coordinating care, reducing barriers, and improving health outcomes. This position works in continuous partnership with members, families/caregivers, providers, hospitals, and community resources to deliver high‑quality, person‑centered Enhanced Care Management (ECM) services.
Key Responsibilities
Care Coordination &amp; Member Support<ul><li>
Coordinate care across clinics, hospitals, specialists, and community agencies using strong care coordination, case management, and organizational skills to ensure a seamless experience and avoid duplication of services.</li><li>
Oversee the delivery of ECM services and ensure implementation and follow‑through of individualized care plans, applying project management and prioritization skills.</li><li>
Provide services where the member lives, seeks care, or feels most comfortable, demonstrating flexibility, cultural awareness, and strong interpersonal skills.</li><li>
Assess unmet medical, behavioral, and social needs and develop comprehensive care plans using critical thinking, problem‑solving, and clinical judgment.</li><li>
Support access to medical, behavioral health, and specialty care; arrange transportation and assist with appointment scheduling using effective communication and coordination abilities.</li><li>
Accompany members to office visits when appropriate, maintaining professional boundaries and member‑centered engagement.</li><li>
Monitor treatment adherence, including medication compliance, using attention to detail and follow‑through.</li><li>
Provide health promotion, self‑management coaching, and culturally/linguistically appropriate education using motivational interviewing and trauma‑informed care techniques.</li><li>
Promote timely access to care, preventive services, and reduced emergency room utilization and hospital readmissions through proactive planning and quality‑improvement practices.</li></ul>
Member Engagement &amp; Health Promotion<ul><li>
Use motivational interviewing, trauma‑informed care, and harm‑reduction approaches to build trust and support behavior change.</li><li>
Increase member capacity for self‑management and shared decision‑making through clear communication and coaching skills.</li><li>
Connect members to relevant community resources to improve health, stability, and overall well‑being using resource navigation and problem‑solving abilities.</li><li>
Apply crisis navigation skills when members present with urgent or complex needs.</li></ul>
Collaboration &amp; Communication<ul><li>
Serve as the primary point of contact, advocate, and informational resource for members, caregivers, providers, payers, and community partners using strong interpersonal and relationship‑building skills.</li><li>
Maintain strong relationships with primary care and specialty providers, ensuring timely communication and coordination during transitions of care through professional collaboration and follow‑up.</li><li>
Work closely with hospital staff on discharge planning and follow‑up using effective teamwork and care‑transition management.</li><li>
Facilitate and attend meetings between members, caregivers, providers, and community partners as needed, demonstrating clear communication and facilitation skills.</li><li>
Communicate with members through face‑to‑face visits, secure email, phone calls, text messages, and other approved methods using professional communication and documentation skills.</li><li>
Work independently and collaboratively with diverse teams, applying team‑building, adaptability, and strong organizational skills.</li></ul>
Program Support &amp; Compliance<ul><li>
Identify high‑risk members and ensure they are added to the registry or flagged in the EHR, demonstrating strong data accuracy and attention to detail.</li><li>
Monitor care plan adherence, evaluate effectiveness, and adjust plans as needed using quality‑improvement principles and analytical skills.</li><li>
Maintain accurate, timely documentation and meet productivity expectations, including a minimum of 30 schedules per day, supported by effective time‑management and prioritization abilities.</li><li>
Attend all required ECM trainings, webinars, and meetings, applying continuous learning and change‑management skills to daily practice.</li><li>
Provide feedback to support ongoing improvement of the ECM program using critical thinking and process‑improvement tools.</li><li>
Ensure all services are delivered in accordance with Medi‑Cal Managed Care Plan (MCP) guidelines, demonstrating regulatory awareness and compliance discipline.</li><li>
Use Microsoft Office (Word, Excel, PowerPoint) and other systems effectively to support documentation, reporting, and communication.</li><li>
Handle all Protected Health Information (PHI) in full compliance with HIPAA; public or shared spaces may not be used for work at any time.</li><li>
Follow BLE Health&rsquo;s password and data‑security protocols, including secure storage, device protection, and regular password updates.</li><li>
Limit personal tasks and errands to designated break and lunch periods to maintain productivity and workflow integrity.</li></ul>
Qualifications
Required<ul><li>
Valid California driver&rsquo;s license, active auto insurance, and a clean driving record</li><li>
Reliable personal vehicle and ability to drive within a 20‑mile radius of your local service area as needed.</li><li>
Be able to visit hospitals, member homes, and community locations as needed to support field‑based Enhanced Care Management services.</li><li>
Negative TB test and current CPR certification prior to hire.</li><li>
Successful completion of a Live Scan fingerprint/background check.</li><li>
Ability to consistently meet daily productivity expectations.</li></ul> 
Preferred<ul><li>
Associate or bachelor&rsquo;s degree in health science, social services, or a related field.</li><li>
Experience as a Social Worker, LVN, or in case management.</li><li>
Familiarity with CalAIM, Enhanced Care Management (ECM), or Medi‑Cal managed care programs.</li></ul>
 Benefits
Immediate Benefits<ul><li>
Mileage reimbursement provided per applicable state and federal guidelines.</li></ul>
Benefits After 90‑Day Probationary Period<ul><li>
Free life insurance.</li><li>
401(k) eligibility after 1,000 hours of service.</li></ul></div>

LEAD CARE MANAGER (Metro LA Coverage)

Pair Team

<div><h2 class="jobSectionHeader">About Pair Team</h2> 


At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. 


Our Values
<ul>
<li>Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.</li>
<li>Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.</li>
<li>Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.</li>
<li>Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.</li>
<li>Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.</li>
</ul><h3 class="jobSectionHeader">In the News</h3>
<ul><li>Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most</li>
<li>TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team</li>
<li>Axios: Pair Team collects $9M for Medicaid-based care</li>
</ul>
<h2 class="jobSectionHeader"> 
About the Opportunity</h2>

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. 

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home 

<h3 class="jobSectionHeader">
What You'll Do</h3>
<ul><li>Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals</li>
<li>Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system</li>
<li>Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members</li>
<li>Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan</li>
<li>Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks</li>
<li>Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions</li>
<li>Consistently meet monthly encounter metrics to ensure compliance with health plan regulations</li>
<li>Identify and break down barriers ensuring individuals' continuation with the program</li>
<li>Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups</li>
<li>Coordinate physical care management appointments through collaboration with external and internal providers</li>
<li>Utilize external and internal online platforms to collaborate with team members and carry out daily tasks</li></ul> 

<h3 class="jobSectionHeader">
What You'll Need</h3>
<ul><li>1+ years of general work experience (Case Management preferred)</li>
<li>You are physically located in California
<ul><li>Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations</li>
<li>Virtual Ops requires a quiet, HIPAA compliant and internet connected space</li>
</ul></li><li>Bilingual &ndash; English/Spanish</li>
<li>Strong understanding of cultural fluency</li>
<li>High degree of empathy</li>
<li>Ability to work collaboratively in a multidisciplinary team</li>
<li>An eye for optimization</li>
<li>Organizational skills</li>
<li>Ability to remain patient when faced with adversity</li>
<li>Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing</li>
<li>A valid driver's license and auto liability insurance</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications:</h3>
<ul><li>Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder</li>
<li>2+ years of case management experience</li>
<li>Experience with motivational interviewing</li>
<li>Knowledge of medical terminology</li>
<li>Zest for problem solving, seeking answers, and thinking outside the box</li>
<li>Detail-oriented and organized self-starter who is a rockstar multitasker</li>
<li>Reliable and comfortable in an ever-changing environment</li></ul> 

<h3 class="jobSectionHeader">
Because We Value You</h3>
<ul><li>Salary: $22-$25/hour</li>
<li>Comprehensive health, vision &amp; dental insurance</li>
<li>401k</li>
<li>Monthly $100 work from home expense stipend for your WFH days</li>
<li>Gas reimbursements for your on-site engagement days</li>
Flexible vacation policy <li>- take the time you need to recharge!</li>
<li>We provide all of the equipment needed for the role</li>
<li>Opportunity for rapid career progression with plenty of room for personal growth!</li></ul><div> 
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires. 
 
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!</div></div>

Bilingual Case Manager (Remote Flexible, Spanish Speaking)

Amana Supportive Living

Job Title: Care Coordinator/Patient case manager.Company: Zoya Enhanced Care Management (ECM) Location: Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Santa Cruz, Solano, and Sonoma. Job Type: Full-Time or Part time Schedule: Monday &ndash; Friday, with flexible hours as needed Salary: $23 &ndash; $27 per hour Reports To: Program Manager / ECM SupervisorPosition SummaryZoya Enhanced Care Management (ECM) is seeking a compassionate and motivated Care Coordinator to provide comprehensive care coordination services to high-risk Medicaid Members. The ECM Care Coordinator will use a whole-person approach to assist Members in accessing medical, behavioral health, housing, and social services to improve their health outcomes and quality of life.This position involves field-based services, including home visits, community outreach, and collaboration with healthcare providers and community partners.Essential Duties and ResponsibilitiesThe ECM Care Coordinator will:Member Outreach and Engagement<ul><li>Conduct outreach to assigned Members through in-person visits, phone calls, and community outreach</li><li>Establish trusting relationships with Members</li><li>Educate members about ECM services and available resources</li><li>Engage hard-to-reach and high-risk populations</li></ul>Assessment and Care Planning<ul><li>Complete comprehensive assessments of Member needs, including:</li><li>Medical</li><li>Mental health</li><li>Substance use</li><li>Housing</li><li>Social determinants of health</li><li>Develop individualized, person-centered care plans with Member input</li><li>Review and update care plans regularly</li></ul>Care Coordination<ul><li>Coordinate services with:</li><li>Primary care providers</li><li>Mental health providers</li><li>Substance use treatment providers</li><li>Housing agencies</li><li>Community organizations</li><li>Schedule appointments and provide reminders</li><li>Assist Members in accessing services</li><li>Accompany Members to critical appointments when necessary</li></ul>Transitional Care Support<ul><li>Support Members during hospital admissions and discharges</li><li>Coordinate follow-up care</li><li>Ensure continuity of care</li></ul>Health Education and Support<ul><li>Educate members about:</li><li>Medication adherence</li><li>Chronic disease management</li><li>Healthy lifestyle choices</li><li>Help Members develop self-management skills</li></ul>Documentation<ul><li>Document all Member contacts and services accurately and timely</li><li>Maintain complete and compliant Member records</li><li>Use electronic care management systems</li></ul>Team Collaboration<ul><li>Participate in team meetings and case conferences</li><li>Communicate regularly with supervisors and team members</li><li>Participate in required trainings</li></ul>Required QualificationsApplicants must meet one or more of the following:Education and ExperiencePreferred:<ul><li>Bachelor&rsquo;s degree in:</li><li>Nursing</li><li>Social Work</li><li>Public Health</li><li>Psychology</li><li>Human Services</li><li>Certified Medical Assistant</li><li>Or related field</li></ul>ORMinimum:<ul><li>High School Diploma or GED AND</li><li>At least 2 years of experience working with high-risk populations</li></ul>Experience Working With:<ul><li>Medicaid population</li><li>Homeless individuals</li><li>Mental health</li><li>Substance use disorder</li><li>Chronic medical conditions</li><li>Care coordination or case management</li></ul>Preferred QualificationsHighly preferred:<ul><li>Registered Nurse (RN)</li><li>Licensed Social Worker</li><li>Community Health Worker certification</li><li>Care Coordination experience</li><li>ECM experience</li><li>Bilingual (Spanish, Somali, Amharic, Arabic, or other languages)</li></ul>Required SkillsMust have:<ul><li>Strong communication skills</li><li>Ability to work independently</li><li>Ability to work in community settings</li><li>Strong documentation skills</li><li>Basic computer skills</li><li>Reliable transportation</li><li>Valid driver&rsquo;s license</li></ul>Work EnvironmentThis position is:<ul><li>Field-based</li><li>Includes home visits</li><li>Includes community visits</li><li>Includes office work</li></ul>Physical RequirementsMust be able to:<ul><li>Travel to client locations</li><li>Sit, stand, and walk for extended periods</li></ul>Background RequirementsMust pass:<ul><li>Criminal background check</li><li>Driver&rsquo;s license check</li></ul>BenefitsZoya Enhanced Care Management (ECM)<ul><li>Competitive salary</li><li>Flexible schedule</li><li>Paid training</li><li>Career growth opportunities</li><li>Supportive team environment</li></ul>Why Join Zoya Enhanced Care Management (ECM)?We are committed to improving the lives of vulnerable populations through compassionate, person-centered care.How to ApplySubmit:<ul><li>Resume</li><li>Cover letter</li></ul>To:Email: zoyacareecmcalprovide2026@gmail.com Subject: ECM Care Coordinator ApplicationPay: $23.00 - $27.00 per hourWork Location: Hybrid remote in California City, CA 93505

Patient Care Manager

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Case Manager

LEAD CARE MANAGER (Metro LA Coverage)

Bilingual Case Manager (Remote Flexible, Spanish Speaking)

Bilingual Case Manager (Remote Flexible, Spanish Speaking)

Bilingual Case Manager (Remote Flexible, Spanish Speaking)

Bilingual Case Manager (Remote Flexible, Spanish Speaking)

Patient Care Manager