enrollment coordinator

HealthLinc

<div><p>As an Outreach and Enrollment Representative you will participate in all aspects of community relations and outreach for HealthLinc. You will coordinate and attend the outreach and educational activities throughout the year. In addition, this position will serve as a Certified State Navigator and will conduct enrollment activities for the new Marketplace, providing enrollment services, education and serving as a resource to patients, consumers and businesses about the availability of these programs. This position will work with the public, Healthlinc patients and the entire Outreach team and will report to the Outreach and Enrollment Manager</p><p>
</p><p><b>JOB RESPONSIBILITIES:</b></p><ul><li>
Attends any assigned Outreach events in the community, with the understanding that some might be outside of the regular business hours (evenings, weekends, etc.)</li><li>
Performs outreach and assists consumers with completing applications for health coverage per standards and provide unbiased and accurate information on Qualified Health Plan (QHP) options to support consumers in choosing the health plan that is the best fit for their needs
</li><li>Provides local communications strategy and support for program activities.</li><li>
Identifies and provides information and referrals on local resources and patient referrals.</li><li>
Serves as liaison to public community organizations, medical facilities, and health professionals.</li><li>
Conducts public education activities to raise awareness about HealthLinc and the full range of health insurance coverage options.</li><li>
Keeps current of ongoing changes to the public healthcare system and communicates this information to HL patients and partners while maintaining expertise in eligibility, enrollment and program specifications.</li><li>
Keeps immediate supervisor and staff informed of activities and project timelines, including areas of concern and challenges, within areas of responsibility.</li><li>
Develops specialty in one, or more, of the assigned areas: quality, monthly initiative educator, trainer, Medicaid/marketplace educator, event planner, mobile unit outreach, ob/pediatrics, school outreach.
</li><li>All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH).</li></ul><p>
Performs other duties as assigned.</p><div><p><b>
QUALIFICATIONS:</b></p><p><b>
Education/Training</b></p><ul><li>
High School Diploma/GED
</li><li>Certified State Navigator and Certified Counselor for SHIP preferred (we will train and assist in becoming certified once hired)</li><li>
BA/BS in public health, social work, or related area (not required but highly preferred)</li></ul><p><b>
Experience</b></p><ul><li>
3-5 year experience working with FQHC or a nonprofit social service or community development organization (not required but highly preferred)</li><li>
Proven experience with event planning, community involvement and building community connections</li></ul><p><b>
Skills/Job Requirement</b></p><ul><li>
Strong organizational and time management skills</li><li>
Proven ability to work well in a team environment</li><li>
Ability to remain flexible and adaptable</li><li>
Excellent written and verbal communication skills
</li><li>Transportation and valid drivers license</li><li>
Ability to follow HealthLinc policies and procedures</li></ul><p><b>
Technology Skills</b></p><ul><li>
Operate a multi-line phone system and other office equipment including printers, fax machines, etc.</li><li>
Basic computer skills (Microsoft Office, EHR, online sources, etc.)</li></ul><p><b>
REQUIRED TRAINING:</b></p></div><p>
</p><ul><li>All assigned Relias training</li></ul></div><p></p>

Outreach and Enrollment Coordinator

Minerva Research Solutions

<div><h2 class="jobSectionHeader"><b>Job description</b></h2><p>
Minerva Research Solutions is a clinical trial management service provider. We aim to transform the landscape of healthcare and research with our quality clinical services. We support the biotech, medical, and pharma industries through all phases of the clinical trial lifecycle.</p><p>
Our services include Data Operation, Recruitment Services, and Regulatory. Our goal is to speed up the lifecycle of novel therapies through streamlined processes, stringent timelines &amp; real-time solutions. Our clinical trial support services &amp; consultations are tailored to foster your product and requirements.<br>
<br>
We aim to deliver high-quality data and solutions to make your clinical trials a success. We follow stringent FDA and GCP regulations throughout all phases of the clinical trial process.<br>
<br>
Minerva Research Solution is looking for dynamic individuals in the role of Patient Enrollment Specialist responsible for screening new leads, conducting follow-ups, and documenting participants for assigned active clinical trials. This specialist contributes significantly to clinical trials by building a comprehensive database in the Clinical Trial Management System (CTMS) of willing and qualified study volunteers.</p><p><b>
Industry:</b></p><ul><li>
Information Technology &amp; Services</li><li>
Hospital &amp; Health Care</li><li>
Clinical-Trials and Research Industry</li></ul><p><b>
Key Responsibilities:</b></p><ul><li>
Conduct phone interviews and screenings for prospective clinical study participants in US.</li><li>
Maintain an organized database of clinical study participants.</li><li>
Develop outreach strategies to enhance participant recruitment.</li><li>
Interact directly with study participants via phone calls, SMS, etc.</li><li>
Collaborate with Medical Staff (CRCs) to ensure adequate subject recruitment for each study.</li><li>
Enhance and maintain study documentation and volunteer records, including consent forms.</li><li>
Assist in sales, marketing, and outreach efforts as needed.</li><li>
Provide accurate study-related information to participants in US.</li><li>
Cultivate a safe, positive, and fast-paced work environment.</li><li>
Undertake other related duties and participate in special projects as assigned.</li></ul><p><b>
Behavioral Competencies:</b></p><ul><li>
Conceptual capability, problem-solving, and decision-making ability.</li><li>
Strong commitment to teamwork, work ethics, and etiquette.</li><li>
Effective planning and organizing skills with priority setting.</li><li>
Proactive knowledge and information sharing within the team.</li><li>
Customer-focused with strong communication skills.</li><li>
Active learning attitude with a continuous improvement mindset.</li></ul><p><b>
Minimum Qualifications:</b></p><p><b>
Essential:</b></p><ul><li>
Bachelor&rsquo;s Degree in BDS, Pharm-D.</li><li>
Good knowledge of Clinical Trials.</li><li>
Computer literate with good knowledge of MS Office.</li><li><b><i>
Proficiency in the English language written and spoken both.(MANDATORY)</i></b></li><li>
Therapeutic Communication in English with US accent is preferred.</li><li>
6 months to 1 year experience in a relevant field.</li></ul><p><b>
Benefits:</b></p><ul><li>
Competitive salary and performance-based bonuses.</li><li>
Quarterly Bonus Structure.</li><li>
Medical health insurance coverage for you and your family (Spouse &amp; Children).</li><li>
Employees Old-age benefits coverage.</li><li>
40-hours Week.</li><li>
Exposure to US Market.</li><li>
Professional learning and development support.</li><li>
Generous vacation and paid time off.</li><li>
Employee assistance programs for mental health.</li><li>
Company-sponsored events and team-building activities.</li><li>
Diverse, professional and inclusive work environment.</li><li>
Opportunities for career growth.</li><li>
Cutting-edge technology and tools.</li><li>
Family-friendly policies, including parental leave.</li><li>
Commuter benefits or transportation assistance.</li><li>
Social responsibility and community involvement programs.</li></ul><b>
Openings:</b><ul><li>
Equal opportunity employers</li><li>
Full-time</li><li>
On-site job <b>(Night shift)</b></li></ul><p><b><br>
Work Schedule Timings:</b></p><ul><li>
Monday to Friday</li><li>
7 PM to 3 AM (transport facility provided for female staff only and allowance for male employees, additional night shift allowance)</li></ul><p>
</p><p>G0ZQzZPfu6</p></div>

US Patient Enrollment Coordinator (Evening Shift)

<div><h2 class="jobSectionHeader"><b>Job description</b></h2><p>
Minerva Research Solutions is a clinical trial management service provider. We aim to transform the landscape of healthcare and research with our quality clinical services. We support the biotech, medical, and pharma industries through all phases of the clinical trial lifecycle.</p><p>
Our services include Data Operation, Recruitment Services, and Regulatory. Our goal is to speed up the lifecycle of novel therapies through streamlined processes, stringent timelines &amp; real-time solutions. Our clinical trial support services &amp; consultations are tailored to foster your product and requirements.<br>
<br>
We aim to deliver high-quality data and solutions to make your clinical trials a success. We follow stringent FDA and GCP regulations throughout all phases of the clinical trial process.<br>
<br>
Minerva Research Solution is looking for dynamic individuals in the role of Patient Enrollment Specialist responsible for screening new leads, conducting follow-ups, and documenting participants for assigned active clinical trials. This specialist contributes significantly to clinical trials by building a comprehensive database in the Clinical Trial Management System (CTMS) of willing and qualified study volunteers.</p><p><b>
Industry:</b></p><ul><li>
Information Technology &amp; Services</li><li>
Hospital &amp; Health Care</li><li>
Clinical-Trials and Research Industry</li></ul><p><b>
Key Responsibilities:</b></p><ul><li>
Conduct phone interviews and screenings for prospective clinical study participants in US.</li><li>
Maintain an organized database of clinical study participants.</li><li>
Develop outreach strategies to enhance participant recruitment.</li><li>
Interact directly with study participants via phone calls, SMS, etc.</li><li>
Collaborate with Medical Staff (CRCs) to ensure adequate subject recruitment for each study.</li><li>
Enhance and maintain study documentation and volunteer records, including consent forms.</li><li>
Assist in sales, marketing, and outreach efforts as needed.</li><li>
Provide accurate study-related information to participants in US.</li><li>
Cultivate a safe, positive, and fast-paced work environment.</li><li>
Undertake other related duties and participate in special projects as assigned.</li></ul><p><b>
Behavioral Competencies:</b></p><ul><li>
Conceptual capability, problem-solving, and decision-making ability.</li><li>
Strong commitment to teamwork, work ethics, and etiquette.</li><li>
Effective planning and organizing skills with priority setting.</li><li>
Proactive knowledge and information sharing within the team.</li><li>
Customer-focused with strong communication skills.</li><li>
Active learning attitude with a continuous improvement mindset.</li></ul><p><b>
Minimum Qualifications:</b></p><p><b>
Essential:</b></p><ul><li>
Bachelor&rsquo;s Degree in BDS, Pharm-D.</li><li>
Good knowledge of Clinical Trials.</li><li>
Computer literate with good knowledge of MS Office.</li><li><b><i>
Proficiency in the English language written and spoken both.(MANDATORY)</i></b></li><li>
Therapeutic Communication in English with US accent is preferred.</li><li>
6 months to 1 year experience in a relevant field.</li></ul><p><b>
Benefits:</b></p><ul><li>
Competitive salary and performance-based bonuses.</li><li>
Quarterly Bonus Structure.</li><li>
Medical health insurance coverage for you and your family (Spouse &amp; Children).</li><li>
Employees Old-age benefits coverage.</li><li>
40-hours Week.</li><li>
Exposure to US Market.</li><li>
Professional learning and development support.</li><li>
Generous vacation and paid time off.</li><li>
Employee assistance programs for mental health.</li><li>
Company-sponsored events and team-building activities.</li><li>
Diverse, professional and inclusive work environment.</li><li>
Opportunities for career growth.</li><li>
Cutting-edge technology and tools.</li><li>
Family-friendly policies, including parental leave.</li><li>
Commuter benefits or transportation assistance.</li><li>
Social responsibility and community involvement programs.</li></ul><b>
Openings:</b><ul><li>
Equal opportunity employers</li><li>
Full-time</li><li>
On-site job <b>(Night shift)</b></li></ul><p><b><br>
Work Schedule Timings:</b></p><ul><li>
Monday to Friday</li><li>
7 PM to 3 AM (transport facility provided for female staff only and allowance for male employees, additional night shift allowance)</li></ul><p>
</p><p>clrM8MNkyR</p></div>

BeneSys, Inc.

<div><div><b>Eligibility Coordinator (Columbia, MD)</b></div>
<div></div><div><b>Summary &ndash;</b> The Eligibility Coordinator is an entry level position and will provide customer service, determine, maintain and terminate member and/or dependent eligibility for health care benefits. This is a collective bargaining union position.</div>
<div></div><div><b>Essential Duties and Responsibilities</b> included but not limited to</div>
<ul><li>Know the plan rules for eligibility as outlined in the Summary Plan Description (SPD) for each fund.</li>
<li>Collect completed enrollment forms and add all members and their eligible dependents to the BeneSys computer system and any/all outside carrier systems; send requests for additional documentation on incomplete enrollment forms and/or denial with rights to appeal.</li>
<li>Audit vendor reports and invoices on a monthly or weekly basis.</li>
<li>Determine qualifying events and notify member/dependent of COBRA rights.</li>
<li>Prepares and mails eligibility correspondence including but not limited to enrollment forms, enrollment packages and self-payment notices.</li>
<li>Scan and index documents into document storage system.</li>
<li>Provides exceptional customer service via phone and email to internal and external customers.</li>
<li>Regular and predictable attendance is an essential function of this job.</li>
</ul><div><b>Qualifications
</b></div><ul><li>Prior experience in a clerical and customer service, preferred but not required</li>
<li>Post High School education or prior related work experience preferred</li>
<li>Excellent customer service and phone skills</li>
<li>Proficient in MS Word, Excel and Outlook</li>
<li>Ability to read and interpret eligibility plan rules, department rules and procedures manual and COBRA compliance manual</li>
<li>Ability to speak clearly and effectively in order to explain eligibility requirements to members, dependents, providers and union officials</li>
<li>Ability to multi-task</li>
</ul><div><b>Work Environment - </b>Fast paced department. Phone calls are continuous and often unpleasant. Must be able to maintain composure with difficult caller. Most work is done independently. Must be able to multi-task. Must be detailed oriented.</div>
<div></div><div><b>Work Schedule - </b>Full-time. Monday - Friday, 8:30am &ndash; 5:00pm. Required in office (no at-home days).</div>
<div></div><div><div><b>Competitive Benefits and Compensation Package</b></div>
<ul><li>14 paid holidays</li>
<li>10 paid vacation days</li>
<li>12 paid sick days</li>
<li>6 weeks paid adoption/foster care leave</li>
<li>Employer-paid basic life</li>
<li>Long-term disability and short-term disability insurance</li>
<li>Medical, dental and vision insurance, with option for dependent coverage</li>
<li>401(k) with employer match</li>
<li>Tuition reimbursement</li>
</ul></div><div><b>Pay
</b></div><div>The current starting rate for this position is $21.68 per hour. This is a union position. The wage rate for this position is determined by the collective bargaining agreement and may be dependent on experience, skills, education and other business factors.</div>
<div></div><div><b>Our Culture
</b></div><div>BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees&rsquo; successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential.</div>
<div></div><div>Our culture focuses on three core values:</div>
<ul><li>Collaboration: working together across 31 locations to achieve the best for the company and our clients</li>
<li>Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues</li>
<li>Integrity: doing what we say we will do. Upholding strong ethical and moral principles</li>
</ul><div><b>ADA &amp; EEO</b></div>
<div></div><div><b><i>Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.</i></b></div></div>

Eligibility Coordinator (Columbia, MD)

Colorado Christian University

<div><p><b>About the Job</b><br>
<br>
The College of Adult and Graduate Studies (CAGS) Enrollment Trainer is a full-time, exempt, remote position that plays an important role in the success of an aggressive growth plan for CCU Online. The primary activities will be to perform and implement new hire onboarding training, as well as continuous observations and coaching for both online and onsite (regional center) locations that will promptly impact increased enrollment growth at the individual and team level.<br>
<br>
The CAGS Enrollment Trainer reports directly to the Assistant Vice President of Enrollment, and will work very closely with the Academic Deans and Enrollment and Marketing management team to provide consistent and standardize training for new Enrollment Counselors (ECs), ongoing training for tenured/experienced ECs, and the management team.<br>
<br>
<b>About CCU</b><br>
<br>
Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.<br>
<br>
Colorado Christian University was founded in 1914 on two principles &mdash; grace and truth. CCU&rsquo;s scriptural foundation comes from John 1:17: For the law was given through Moses; grace and truth came through Jesus Christ. (ESV)<br>
<br>
CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.<br>
<br>
A leader in higher education, the University has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had nine consecutive years of enrollment growth and has been named one of the five fastest-growing master&rsquo;s granting universities by <i>The Chronicle of Higher Education.</i><br>
<br>
CCU offers more than 100 degree program options for traditional and adult students through its College of Undergraduate Studies and College of Adult and Graduate Studies. More than 8,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.<br>
<br>
Scripture states all Christians are called to serve Christ and to minister to others. Because Christians are individuals with different gifts and callings, we serve Christ in a variety of ministry vocations. CCU invites you to explore how you may use your calling and gifts at the University.</p><p><b>
Job Location</b><br>
<br>
Remote - must reside and work legally in the U.S. All work must be performed within the U.S.<br>
<br>
<b>What is most appealing about working at CCU?</b></p><ul><li>
Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.</li><li>
Impact students for Christ: Our mission is to provide Christ-centered higher education, transforming students to impact the world with grace and truth.</li><li>
Equip students for kingdom work: You can be a part of preparing students for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities.</li><li>
Contribute to our vibrant culture: CCU&rsquo;s culture is unique to higher education. Where else can you read the Holy Bible, pray with teammates and students at work, and impact our culture in support of Christian values?</li></ul><p><b>
We're looking for candidates who have:</b></p><ul><li>
A minimum of two years of successful experience in training, documentation, needs analysis, high impact design and delivery, and reporting, with a proven track record in sales or enrollment.</li><li>
Experience in a college or university environment, particularly a Christian school of higher education is preferred.</li><li>
Bachelor's degree in business or related field and a Master's degree is preferred.</li><li>
Ability to present activities and outcomes through analysis and compilation.</li><li>
Effective oral and written communication skills.</li><li>
Exceptional knowledge of advanced PowerPoint, Excel spreadsheet software, other MS Office products, Salesforce, Colleague and other related software required.</li><li>
Demonstrated ability to work effectively on multiple projects and priorities simultaneously while maintaining a high standard of quality.</li><li>
Practical knowledge of sales processes and importance of follow through, in order to enhance and support high performance sales expectations.</li><li>
Leadership skills, excellent strategic thinking and conceptual skills.</li></ul><p><b>
Key Job Duties</b><br>
<br>
Mission Contribution<br>
<br>
Contribute to CCU&rsquo;s mission: Christ-centered higher education transforming students to impact the world with grace and truth. In this role, the Enrollment Trainer shares the vision of how a degree or program through CCU will transform prospective students as they obtain their education with a Christian worldview that emphasizes how personal values and ethics can impact education, life, and work.<br>
<br>
Onboarding and Training</p><ul><li>
Manage channels by adding new hires to appropriate channels, editing statuses when necessary (i.e. ensuring that appropriate parties have contributor or manager status), and ensuring that each team channel has videos regularly added. Update trainings as necessary and remove videos when outdated.</li><li>
Provide comprehensive new hire onboarding to new ECs.</li><li>
Lead training, coaching, and observation initiatives for the Enrollment teams.</li><li>
Lead all new hire enrollment training and software/systems training for the enrollment teams.</li><li>
Develop and manage a training library that is accessible to enrollment leadership, special projects, and/or other duties as assigned.</li><li>
Conduct daily training, coaching, and continuous development programs for new and existing ECs, with a key focus on consistency, proactive efficiencies, overcoming objections, phone and in-person sales skills, referral techniques, systems use, product knowledge, process and procedures, customer service, etc.</li><li>
Identify Summit training, individual and group training opportunities and work with the Enrollment and Marketing management team and the VP of Enrollment to define and deliver.</li><li>
Collaborate with the Enrollment and Marketing management team and to provide successful new hire training as appropriate.</li><li>
Create and implement regular sales and process training to the Enrollment team.</li><li>
Facilitate annual/biannual update trainings between Enrollment and Academic Affairs.</li></ul><p>
Coaching, Documentation, and Triaging</p><ul><li>
Support the Enrollment and Marketing management team and CAGS VP of Enrollment in maintaining a professional team environment.</li><li>
Demonstrate to new and existing EC&rsquo;s how to successfully recruit more new students, how to develop strong follow-up skills, and convert undergraduate and graduate populations at high levels.</li><li>
Confer with management to develop and conduct surveys in order to identify training needs based on projected production processes, changes, and other factors.</li><li>
Guide ECs on the effective path and timing through proactive communication and setting deadlines to take a student from Lead to Enrollment.</li><li>
Perform weekly side by side monitoring with EC&rsquo;s and provide/document improvement feedback, along with routine follow up to ensure application and success.</li><li>
Deliver one on one coaching to lead ECs to provide professional development in their role.</li><li>
Effectively maintain and provide documentation in response to standard and ad hoc requests for information from a variety of internal and external constituents in regards to high impact training, enhancements, follow up activities, and outcomes.</li><li>
Work effectively and positively with ECs, Enrollment and Marketing management team, and other administrators while establishing and maintaining effective positive working relationships with all stakeholders.</li><li>
Collaborate with ECs, the Student Success team, Service Central, Information Systems and Technology and other departments with projects or recruitment training efforts.Serve as liaison for the Masters of Arts in Clinical Mental Health Counseling- College of Adult and Graduate Studies department.</li><li>
Update all resources, including those in our team resources in Connect as well as Mediaspace.</li><li>
Facilitate communication between Enrollment, Marketing, Service Central, Academic Affairs, and Student Success to continue to improve processes, procedures, and strategies for all parties.</li><li>
Perform other duties as assigned.</li></ul><p><b>
Work Environment</b><br>
<br>
While performing the duties of this job, you may be required to walk; stand; sit; reach with hands and arms; balance; stoop; speak with clarity, have appropriate vision and hearing capabilities. The employee must occasionally lift and/or move up to 25 pounds. You may be required to work occasional irregular hours, including some nights and weekends.<br>
<br>
<b>What we offer our employees:</b><br>
<br>
We offer competitive compensation and benefits packages to all employees. Our benefit package includes: a tuition waiver program, excellent healthcare, generous paid time off, matching 403(b) retirement plan, and additional organizational paid benefits and voluntary benefit offerings. Pay and benefits will be discussed in more detail as candidates progress through the interview process.<br>
<br>
Colorado Christian University&rsquo;s pay philosophy is based on internal and external data for pay equity; along with budgetary considerations for effective stewardship. Pay will be assigned based on relevant experience at a range of $60,000-$65,000 annually. We reserve the right to pay an equitable rate that we believe is within our salary structure or that may fit a candidate&rsquo;s qualifications or experience for the job. A wage range posted is not a guarantee of a specific wage range for a job offer. CCU reserves the right to make pay decisions based on economic and equity considerations to attract the best possible talent. CCU does not determine pay based on sex or any other protected status.</p><p><b>
Application Status</b></p><p>
Applications will be accepted until position is filled.</p></div>

Enrollment Trainer - College of Adult and Graduate Studies

Canadian University Dubai

<strong>Job Description</strong> <br> <br>Canadian University Dubai (CUD) is looking for a passionate and proactive <strong>Student<br>Recruitment Officer </strong>to join our Marketing and Communications (MarCom) Department and Advancement Office. In this role, you'll play<br>a vital part in supporting the university's recruitment strategy by engaging with prospective students, developing school partnerships, and<br>delivering impactful outreach and recruitment activities.<br> <br>If you are a strong communicator, team player, and have a solid<br>understanding of student engagement, we invite you to be part of CUD's growing community.<br> <br> <strong>Job Overview</strong> <br> <br>As a<br>Student Recruitment Officer, you will contribute directly to CUD's student enrollment objectives. You will represent the university at<br>various touchpoints, from school visits to campus tours and recruitment events, while maintaining a strong lead pipeline through CRM and<br>supporting conversion efforts from inquiry to enrollment.<br> <br> <strong>Key Responsibilities</strong> <ul> <li>Conduct school visits and<br>presentations to promote CUD programs and values.</li> <li>Organize and lead engaging campus tours for prospective students and their<br>families.</li> <li>Build and maintain relationships with school counselors and academic decision-makers.</li> <li>Represent CUD at education<br>fairs, exhibitions, and recruitment events across the UAE.</li> <li>Use Oracle CRM to manage leads, track performance, and execute targeted<br>communications.</li> <li>Follow up with prospective students and admitted-not-registered applicants to support enrollment.</li> <li>Assist in<br>planning and executing Open House events and campus-based recruitment activities.</li> <li>Provide regular recruitment performance updates<br>and reports to the management team.</li> </ul> <strong>Qualifications &amp; Experience</strong> <ul> <li>A Bachelor degree in Marketing,<br>Communication, or relevant specialization.</li> <li>2-3 years of experience in student recruitment, outreach, or a related role in higher<br>education.</li> <li>Proficiency in English is required; Arabic is essential. French is an asset.</li> <li>Familiarity with CRM systems<br>(preferably Oracle) and MS Office.</li> <li>Valid UAE driver's license and willingness to travel for school visits and events.<br></li> </ul> <strong>Skills and Competencies:</strong> <ul> <li>Excellent organizational and time management skills.</li> <li>Strong public<br>speaking and presentation abilities.</li> <li>Ability to work both independently and as part of a team.</li> <li>Customer-focused with a high<br>level of professionalism.</li> <li>Flexibility and adaptability in a fast-paced environment.</li> </ul> <strong>Other<br>Requirements:</strong> <ul> <li>Canadian Values, Global Vision: Be part of a leading university that combines Canadian academic excellence<br>with a multicultural learning environment in the heart of Dubai.</li> <li>Impact-Driven Work: Your efforts directly contribute to shaping<br>student futures and the university's growth.</li> <li>Diverse &amp; Inclusive Community: Collaborate with passionate professionals from around<br>the world.</li> <li>Career Growth Opportunities: CUD supports internal mobility and professional development through training, mentorship,<br>and advancement pathways.</li> <li>Vibrant Campus Life: Engage with a dynamic student body, participate in events, and contribute to a<br>university culture that values innovation, service, and student success.</li></ul>

Student Recruitment Officer

IDEMIA

<div>Overview:
<div>
IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.</div>
Responsibilities:
<div>
Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, &ldquo;people&rdquo; person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you are interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!</div><div></div><div><b><br>
Essential Job Functions include but are not limited to:</b></div><ul><li>
Provide superior customer service to internal and external customers</li><li>
Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment including computer hardware and software</li><li>
Verify customer identity and scan required documents into database system</li><li>
Successfully complete required biometric and data capture processes and paperwork on each customer</li><li>
Track processing time for each applicant and ensure applicants are processed in appropriate order</li><li>
Perform biometric processing to include capturing quality electronic fingerprints, photographs, and signatures to meet or exceed program accuracy standards</li><li>
Identify win-win opportunities to provide more products and services to customers</li><li>
Create opportunities to add value for customers through the upselling of retail products and services (if applicable)</li><li>
Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents and information are safeguarded at all times</li><li>
Adhere to all company and departmental policies relating to Enrollment Center standards including adherence to signage, branding, and employee attire policies</li><li>
Perform Enrollment Center Sustainment responsibilities on a daily basis</li><li>
Perform administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, and submitting updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary</li><li>
Represent the company and the programs that are supported in a professional and customer oriented manner</li><li>
Support Customer Service Registration and Reservation activities as necessary</li><li>
Successfully complete time sensitive trainings and briefings as assigned.</li></ul><div><i>
Note: In addition to the Essential Functions, also perform similar work-related duties as assigned.</i></div><p></p><p><b><br>
Knowledge, Skills, and Abilities</b></p><ul><li>
Customer and Personal Service &ndash; Knowledge of principals and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction</li><li>
Technology &ndash; Knowledge of electronic equipment, computer hardware, and computer software including applications and data entry</li><li>
Clerical &ndash; Knowledge of administrative and clerical duties such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures</li><li>
Monitoring &ndash; Monitoring and assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action</li><li>
Integrity &ndash; Job requires ethics and honesty</li></ul><div></div><p><b><br>
Travel Requirement, Working Conditions, and Physical Demands</b></p><p>
Travel requirement such as:</p><ul><li>
Ability to travel locally for activities such as backfill at local enrollment locations, meetings, classes, and workshops.</li><li>
Occasional overnight travel as required. Should not exceed 25% of the time.</li><li>
Travel by air may be required for initial company training as well as occasional new program or services training.</li></ul><div>
Working conditions such as:</div><ul><li>
General office environment. The work area is adequately lighted, heated, and ventilated.</li></ul><div>
Physical demands such as:</div><ul><li>
Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts, driving an automobile, etc. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.</li><li>
The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 50 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.</li></ul>
Qualifications:
<ul><li><b>Must be a US citizen</b></li><li>
High school diploma or equivalent degree</li><li>
Minimum one (1) year applicable experience</li><li>
Proficiency in Microsoft Office Suite is required</li><li>
Previous experience processing credentials is a plus</li><li>
Previous sales experience preferred</li><li>
Evening and weekend work may be required</li><li>
Must be at least 18 years old</li><li>
Must be able to successfully pass various background screening requirements including criminal history, education, credit, and drug screen as well as obtain any required program specific credentials and certifications</li></ul><div></div><div><br>
The US base hourly range for this position is $17.75- $24.13/hr + benefits. Our hourly ranges are determined by role and level. The range displayed on each job posting reflects the compensation target for the role across all US locations. Individual pay is determined by job-related skills, experience, and relevant education or training. Beyond offering a competitive total rewards package, we offer various opportunities to support team member growth and success.</div></div>

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