enrollment manager

Future Sphere

<p><b>Campus Manager</b></p><p><b>Location:</b> Flushing, NY<br/><b>Company:</b> FS Education (Future Sphere)<br/><b>Employment Type:</b> Full-Time</p><p><b>About FS Education</b></p><p>FS Education is a NYC-based STEM education center offering Coding, Robotics (VEX), Math , Physics, and academic enrichment programs for students ages 6&ndash;18. With multiple campuses and growing enrollment, we are seeking a highly organized and results-driven Campus Manager to lead daily operations and drive growth at our Flushing campus.</p><p><b>Position Overview</b></p><p>The Campus Manager is responsible for overseeing campus operations, enrollment growth, parent communication, staff coordination, and overall student experience. This role requires strong leadership, operational execution, and customer service excellence.</p><p>The ideal candidate is proactive, detail-oriented, and comfortable managing both people and performance metrics.</p><p><b>Key Responsibilities</b></p><p><b>1. Campus Operations</b></p><ul><li>Oversee daily campus operations and ensure smooth class execution</li><li>Manage classroom scheduling, teacher assignments, and room utilization</li><li>Ensure facility cleanliness, safety, and compliance</li><li>Maintain attendance, enrollment, and student records</li><li>Coordinate and supervise student participation in competitions during competition season, including registration, logistics, and accompanying students to events when required</li></ul><p><b>2. Enrollment &amp; Sales Growth</b></p><ul><li>Teach trial classes for prospective students to support enrollment conversion</li><li>Convert inquiries into enrollments through consultation with parents</li><li>Conduct campus tours and explain program pathways</li><li>Follow up with leads and maintain CRM records</li><li>Achieve monthly enrollment and revenue targets</li></ul><p><b>3. Parent &amp; Student Experience</b></p><ul><li>Serve as the primary point of contact for parents</li><li>Handle concerns, feedback, and retention strategies</li><li>Maintain high satisfaction and retention rates</li><li>Organize campus events, competitions, and showcases</li></ul><p><b>4. Team Leadership</b></p><ul><li>Supervise instructors and teaching assistants</li><li>Support hiring, onboarding, and training</li><li>Monitor teaching quality and classroom standards</li><li>Foster a positive, performance-driven team culture</li></ul><p><b>5. Reporting &amp; Performance Management</b></p><ul><li>Track KPIs including enrollment, retention, revenue, and teacher utilization</li><li>Prepare weekly and monthly campus performance reports</li><li>Collaborate with the marketing team on local promotions</li></ul><p><b>Qualifications</b></p><ul><li>Must be bilingual (English/Chinese)</li><li>Strong communication and interpersonal skills</li><li>Experience in K&ndash;12 education, tutoring centers, or enrichment programs preferred</li><li>STEM degree preferred</li></ul><p><b>Work Schedule</b></p><p>This is a full-time, in-person role based at our Flushing campus.</p><p>Regular hours:</p><ul><li>Wednesday to Friday: 12:00 PM &ndash; 6:00 PM</li><li>Saturday and Sunday: 11:00 AM &ndash; 7:00 PM</li></ul><p>Weekend availability is required. Additional hours may occasionally be necessary during peak enrollment periods or competition season.</p><p><b>Compensation</b></p><p>FS Education is a fast-growing, lean entrepreneurial team. This role reports directly to the CEO and carries meaningful ownership and direct impact.</p><ul><li>Competitive salary with upside potential</li><li>Performance-based incentives tied to enrollment and campus growth</li></ul><p><b>Work Authorization</b></p><p>Candidates must be legally authorized to work in the United States.</p><p>Visa sponsorship (including OPT and H-1B) may be available for qualified candidates. Employment-based green card sponsorship may also be considered based on performance and long-term fit with the organization.</p><p>Pay: $50,000.00 - $70,000.00 per year</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li></ul><p>Language:</p><ul><li>Chinese (Preferred)</li></ul><p>Work Location: In person</p>

Campus Manager

Humboldt Senior Resource Center

<div><p>Redwood Coast PACE with Humboldt Senior Resource Center is looking for a full-time Enrollment Representative. Redwood Coast PACE &mdash; a Program of All-inclusive Care for the Elderly &mdash; is a comprehensive health plan for older adults who wish to remain living in their home and community. We provide medical, social, nutritional, rehabilitation, and support services for eligible adults. At Redwood Coast PACE, the goal is to help people stay as healthy and independent as possible. Because their health is monitored on a regular basis, many PACE participants report fewer health crises and better overall health.</p><p>
This position works Monday through Friday from 8 am to 5 pm, with occasional evening work for outreach activities.</p><p></p><p><b>
JOB SUMMARY:</b><b> </b>Under the supervision of the Director of Redwood Coast PACE, the Enrollment Representative is responsible for performing outreach and intake functions in order to increase enrollment into Redwood Coast PACE, based on census goals and in compliance with State and Federal regulatory requirements.</p><p>
</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES:
</b></p><ul><li>Represent Redwood Coast PACE to potential enrollees and work with healthcare partners and community organizations that can make referrals.</li><li>
Deliver presentations, and/or take part in outreach activities to inform the public about Redwood Coast PACE, and to identify potential candidates for enrollment.</li><li>
Perform all intake functions, serving as a liaison and advocate for the candidate throughout the enrollment process.</li><li>
Process and manage referrals from multiple sources.
</li><li>Conduct enrollment process (e.g. introductory visits, etc.) to determine initial eligibility and qualification of candidates for enrollment while maintaining accountability for productivity, customer service, and quality measures related to the enrollment processes and procedures.</li><li>
Process the initial referral contact and talk with the prospective participant, family, and/or caregiver to complete an intake assessment to describe and answer questions regarding PACE eligibility and services.</li><li>
Obtains the applicant&rsquo;s medical records release in order to make information available to members of the Interdisciplinary Team during the initial assessment process, ensuring maintenance of privacy and confidentiality at all times.
</li><li>Collaborates with the Finance department to ensure the most current information is shared about finances, financial obligation, and/or how finances affect enrollment (e.g. emphasis of the private-pay financial requirements related to enrolling and remaining in the program for private-pay participants, etc.).</li><li>
Maintains accurate documentation about each prospective applicant who seeks to enroll, or enrolls, in Redwood Coast PACE.
</li><li>Interfaces with the Center Manager(s) and presents enrollment candidate profile to the Interdisciplinary Team
<ul><li>Discussion of applicant&rsquo;s appropriateness for the program.</li></ul></li><li>
Participates, as appropriate or as needed, in the Interdisciplinary Team&rsquo;s initial assessment and care planning for participants.</li><li>
Maintains a database of community service information.
</li><li>Provides referral information about other community services to applicants and family or caregivers when prospective enrollees do not meet all the eligibility criteria to qualify for enrollment in Redwood Coast PACE.</li><li>
Communicates and documents the reasons an applicant does not qualify to ensure compliance with reporting requirements. This may include correspondence with the original referral source or other appropriate entity about the outcome of the candidate&rsquo;s enrollment process.</li><li>
Ensures that the applicant and/or their representative remain fully apprised of all required enrollment information. Facilitates signing of all required documentation and collaborates with the Finance department and/or Administrative Assistant to ensure the completion of the enrollment process.
</li><li>Communicates and corresponds regarding the execution of the enrollment agreement. Activities may include: sending newly enrolled participants a welcome letter to confirm enrollment; notifying the participant&rsquo;s previous physician(s) of the participant&rsquo;s enrollment; or notifying the referring agency of the participant&rsquo;s acceptance and the enrollment effective date.
</li><li>In collaboration with the PACE Outreach &amp; Marketing Coordinator, represents the PACE at various outreach activities and events. Takes part in delivering presentations and informing the public about available services to identify potential candidates for enrollment.</li><li>
Participates in program and policy development where it concerns the enrollment component of Redwood Coast PACE.</li><li>
Effectively collaborates with co-workers and contractors to meet Redwood Coast PACE goals and to further success.</li><li>
Complies with all policy and procedures of Redwood Coast PACE.</li><li>
Acts in a manner consistent with agency values.</li><li>
Other duties as assigned.</li></ul><p><b>
EDUCATION &amp;/or EXPERIENCE</b><b>:</b></p><ul><li>
Bachelor&rsquo;s Degree with emphasis in Health Services, Social Services, Gerontology, Marketing, Communication, or Public Relations fields is recommended.</li><li>
Requires three (3) or more years of experience in sales, enrollment, or membership recruitment and at least one (1) year working with a frail or elderly population, preferably with a background in managed care and services for the elderly.</li><li>
Previous experience in customer service is highly preferred. Knowledge of Humboldt County senior health market, Medicare and Medi-Cal is desired.</li></ul><p>
</p><p><b>LICENSES OR CERTIFICATES</b><b>:</b></p><ul><li>
California Department of HealthCare Services (CDHCS) Certification as a marketing representative within one (1) month of hire.
</li><li>Valid California Driver&rsquo;s License and personal auto liability insurance required. Must have a personal vehicle in good driving/operating condition, insured for State minimum liability requirements that can be used for the applicable job functions noted above.</li><li>
Current CPR and First Aid certification within six (6) months of hire.</li></ul><p>
</p><p><b>PRE-SCREENING REQUIREMENTS:</b></p><ul><li>
Requires clearance of a DOJ and FBI criminal history background check.</li><li>
Requires pre-employment physical, and PPD skin test (TB screening).</li><li>
Requires Motor Vehicle Report verification.</li><li>
COVID-19 and Influenza (flu) vaccinations preferred.
</li></ul><p></p><p><b>JOB SKILLS:</b></p><ul><li>
Customer service, enrollment, and/or marketing knowledge and skills necessary to work with diverse frail and/or elderly populations, including sensitivity to cultural tendencies and customs.
</li><li>Excellent interpersonal interactions that result in team building and contribute to effective work relationships, successful negotiation, and conflict resolution. Demonstrates effective social interaction with co-workers, management, participants, and community contacts including referral sources.
</li><li>Ability to work independently and within an Interdisciplinary Team and possession of strong organizational and time management skills.
</li><li>Ability to complete duties within an agreed upon time frame and to adjust personal schedule if required, adapting appropriately to changes in priorities and/or workload and incorporating an understanding of detailed requirements into action plans and implementation.</li><li>
Demonstrates sound verbal and written communication skills to convey information effectively.
</li><li>Maintains a positive attitude and balance in relationships with others in complex interpersonal situations. Ability to assist people who are in crisis or under extreme stress, and whose primary language may not be English.</li><li>
Ability to understand and incorporate detailed requirements in work activities. Ability to collect and analyze program data.</li><li>
Ability to use good judgment, resourcefulness, flexibility, and problem-solving skills.
</li><li>Strong basic computer skills (Microsoft Outlook, Word, Power Point, and Excel) and web-based applications such as timekeeping, training, and email programs.</li></ul><p>
</p><p><b>PHYSICAL REQUIREMENTS:</b></p><ul><li>
Ability to sit at a desk and interact with a computer screen for extended periods of time.</li><li>
Hand and arm strength sufficient to operate a keyboard for several hours each day.</li><li>
Physical abilities sufficient to move between different staff work areas, communicate with staff and the public, operate a computer, produce reports, talk on the telephone, and travel to other Agency worksites.</li></ul><p></p><p>
The above statements are intended to describe the general nature of work performed. They are not considered as an exhaustive list of all job tasks performed. Redwood Coast PACE reserves the right to change job descriptions, work hours or work sites as required by the program.</p><p><i>
The Humboldt Senior Resource Center is a private, non-profit, multi-purpose senior center providing a continuum of social and health related services. The agency currently holds contracts with the California Department of Aging and Area 1 Agency on Aging.</i></p><p><i>
The Humboldt Senior Resource Center is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms or conditions of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, medical condition, pregnancy, breastfeeding, gender identity, marital status, citizenship status, military or veteran status, genetic information, or other basis protected by applicable federal or state law.</i></p></div>

Enrollment Representative

Virginia Farm Bureau Family of Companies

<div>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Evaluate insurance applications and submissions for completeness; determine acceptance or need for further evaluation; and process within 48 hours. Provide additional administrative assistance as required.
 <br/>
 <br/>
 <strong>
  Primary Duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Receive and process enrollment transactions in the CareFirst HUB portal. Requests may come direct or be pulled from department enrollment inbox.
  </li>
  <li>
   Review all transactions for compliance, timeliness and accuracy prior to processing.
  </li>
  <li>
   Ensure accuracy and return errors to be corrected.
  </li>
  <li>
   Process enrollment requests for other carriers as required. EBCA ability to process transactions for additional carriers such as Anthem, Sentara, etc. is continuing to grow and will require increased processing for this role.
  </li>
  <li>
   With EBCA increased role in Employee Navigator processes, Enrollment Specialist will take lead on Employee Navigator group implementation and set up, and subsequent enrollments.
  </li>
  <li>
   Provide internal and external customer service.
  </li>
  <li>
   Ensure compliance, timeliness and documentation issues are addressed for transactions pulled monthly by Audit by CareFirst.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Additional administrative duties as required, to support Enrollment Dept.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Educational/Experience Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or equivalent work experience
  </li>
  <li>
   Minimum one year general administrative experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Skill Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong attention to detail orientation
  </li>
  <li>
   Initiative
  </li>
  <li>
   Highly proficient in MS Office
  </li>
  <li>
   Effective in both verbal and written communications
  </li>
  <li>
   Excellent organizational skills
  </li>
  <li>
   Proven customer focus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prior health insurance experience preferred but not required.
  </li>
 </ul>
</div>


Enrollment Specialist

Youthbuild Philly

<div><p><b>Job Title: </b>Program Operations Manager</p><p>
Full-Time, 12 Month, Level 4</p><p><b>
Reports To: </b>Evening School Principal</p><p><b>
Supervisory Responsibilities: </b>Provide coaching and management to assigned staff</p><p><b>
Hours of Operation:</b></p><p><b>
March 2026 &ndash; September 2026 (Pre-Launch):</b> YouthBuild school hours schedule 8:00 a.m. &ndash; 4:00 p.m. with occasional evenings/weekends for launch planning, recruitment, and onboarding.</p><p><b>
Beginning September 2026:</b> Expected schedule of 1:00 p.m. &ndash; 9:00 p.m., aligned to evening program hours, with the understanding that school leadership may require availability beyond the schedule noted above.</p><p><b>
Who We Are</b></p><p>
YouthBuild Philadelphia Charter School is a tuition free public charter high school serving young people ages 17&ndash;20 who have been pushed out of traditional schools. Our program supports students in earning a high school diploma while gaining career exposure, industry certifications, and postsecondary pathways. YouthBuild operates within a restorative, community centered culture grounded in respect, excellence, and perseverance. The Evening School (YB Flex) is a new program designed for students who are working during the day and need a flexible pathway to earn their diploma and build a career path.</p><p><b>
The Opportunity</b></p><p>
The Program Operations Manager is a key member of the launch team and works closely with the Evening School Principal in launching and sustaining a high-impact evening program at YouthBuild. Serving as a cross-functional partner to academic, workforce, advising, and leadership teams, this role manages compliance, logistics, technology, and operational systems while cultivating an engaging and supportive student experience. Because the Evening School operates with a smaller team and extended hours, this role combines responsibilities typically distributed across multiple positions in a traditional school setting, including operations coordination, enrollment management, compliance support, and program logistics. This position is ideal for a highly organized systems builder who thrives in a start-up environment and is excited to help launch and grow a new program serving opportunity youth.</p><p><b>
Who You Are:</b></p><ul><li>
Deeply aligned to YouthBuild&rsquo;s mission and believe in second chances and re engagement</li><li>
Thrive in fast paced, evolving environments and enjoy building systems from the ground up</li><li>
Highly organized, detail oriented, and solutions driven</li><li>
Collaborative and relationship centered</li><li>
Comfortable managing multiple priorities and cross functional projects</li><li>
Bring a strong sense of ownership and initiative</li></ul><p>
 <b><i>Highly preferred&hellip;</i></b></p><ul><li>
Five or more years of experience in school operations, program management, enrollment, compliance, or a related field</li><li>
Comfortable providing first-level IT and technology support, including troubleshooting classroom technology, supporting A/V needs for school-wide events, resetting passwords, and assisting staff and students with technology needs</li><li>
Experience working in education or youth serving organizations preferred</li><li>
Demonstrated experience managing complex operational systems or projects</li><li>
Strong communication and project management skills and a Bachelor&rsquo;s degree</li></ul><p><b>
What You Will Do:</b></p><p><b>
Recruitment, Enrollment and Data</b></p><ul><li>
Lead coordination of the Evening School recruitment and enrollment pipeline</li><li>
Manage applicant lifecycle from inquiry through enrollment and onboarding</li><li>
Track and report enrollment, persistence, and onboarding data to leadership</li><li>
Coordinate recruitment events, information sessions, and partner outreach</li><li>
Serve as liaison between admissions, outreach, and program teams</li><li>
Develop and refine systems to improve enrollment and onboarding efficiency</li></ul><p><b>
Operations, Logistics and Facilities</b></p><ul><li>
Maintain student records and ensure audit ready documentation systems</li><li>
Support compliance with charter, state, and grant reporting requirements</li><li>
Coordinate attendance tracking and reporting processes</li><li>
Support documentation of student participation, enrollment, and program hours</li><li>
Partner with leadership on reporting and compliance monitoring</li><li>
Lead daily operational systems and logistics for the Evening School program</li><li>
Coordinate vendors, procurement, transportation, food services, and facilities needs</li><li>
Maintain operational trackers, calendars, and workflows</li><li>
Support operational budget tracking and purchasing processes</li><li>
Ensure operational readiness for daily programming</li><li>
Provide first-level IT support to evening staff and students</li><li>
Maintain inventory of technology equipment (laptops, Chromebooks, cell phones, etc.) used by evening staff and students</li><li>
Accept and provide IT turnover from/to daytime IT staff to support continuity of technology operations surrounding longer-term IT issues</li><li>
Support miscellaneous IT work that must be done during evening hours</li></ul><p><b>
Student Support and Student Experience</b></p><ul><li>
Coordinate planning and execution of orientations, graduations, recruitment events, and community events</li><li>
Coordinate logistics across academic, workforce, and advising teams</li><li>
Support cross team planning and program implementation</li><li>
Partner with the Evening School Principal to develop and refine program systems and procedures</li><li>
Identify operational gaps and implement process improvements</li><li>
Lead operational planning and execution to ensure a successful launch and sustained growth of the Evening School program</li><li>
Serve as a key cross functional partner supporting staff and students</li><li>
Provide mentorship to a small cohort of students, supporting persistence and graduation readiness</li><li>
Provide coaching, performance feedback, and operational guidance to designated evening staff members as assigned by the Evening School Principal</li><li>
Perform other duties as assigned by the Evening School Principal</li></ul><p><b>
What We Offer You:</b></p><ul><li>
Generous time off, PTO and School Holidays</li><li>
Medical, dental, and vision insurance</li><li>
Flexible spending accounts</li><li>
401(k) savings plan with an employer match</li><li>
Employer paid life insurance, short-term disability and long-term disability</li><li>
Educational assistance and professional development opportunities to enhance skills and career growth</li><li>
Supportive and collaborative work environment</li><li>
Strong community support and involvement</li></ul><p><b>
Salary Range:</b></p><p>
New YouthBuild staff can expect a starting salary of between <b>$65,000 -$75,000 </b>based on years of experience, education, and certifications, if applicable.</p><i>
During the application process, applicants will have the opportunity to discuss our employee total rewards package and additional benefits.</i><i>This job description in no way states or implies that these are the only duties to be performed by this employee.</i><br>
<i>All qualified candidates will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, gender identity or expression, age, disability, marital status, medical condition, veteran status, or any other basis as protected by federal, state, or local law.</i></div>

Evening Program (YB Flex) - Program Operations Manager

Egypt Education Platform

<div><p>Egypt Education Platform is seeking a highly motivated and experienced <b>Head of Admission</b> for our National School. This vital leadership role involves overseeing the admission processes, enhancing the school&rsquo;s reputation, and ensuring that we attract and enroll students who are the best fit for our educational community.</p><p>
As the Head of Admission, you will play a crucial role in shaping the school&rsquo;s first impressions and will be responsible for building strong relationships with families, guiding them through the enrollment journey, and promoting our educational values and offerings.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Develop and implement effective recruitment strategies to attract prospective students and families to the school.</li><li>
Manage the admissions process from inquiry to enrollment, ensuring a seamless experience for applicants and their families.</li><li>
Promote the school through various channels, including open houses, school tours, community events, and digital marketing.</li><li>
Work closely with the senior leadership team to align admission goals with the school&rsquo;s strategic priorities.</li><li>
Analyze application trends, enrollment data, and market research to inform admission strategies and enhance processes.</li><li>
Establish and maintain effective relationships with current families, alumni, and community partners to foster a positive school environment.</li><li>
Collaborate with faculty and staff to ensure prospective families receive accurate information about the school's curriculum, programs, and culture.</li><li>
Lead, train, and mentor the admissions team, ensuring they are equipped to provide outstanding service to all stakeholders.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in Education, Business Administration, Marketing, or a related field; a Master&rsquo;s degree is a plus.</li><li>
A minimum of 5 years of experience in admissions, enrollment management, or a related field, with at least 2 years in a leadership role.</li><li>
Strong understanding of the educational landscape and market trends affecting school admissions.</li><li>
Proven ability to develop and execute successful recruitment and marketing strategies.</li><li>
Exceptional interpersonal, communication, and customer service skills, with the ability to engage with a diverse range of families and students.</li><li>
Strong analytical skills to assess enrollment data and inform decision-making.</li><li>
Demonstrated ability to lead and inspire teams effectively.</li><li>
Commitment to the values of the school and a passion for education.</li></ul><p></p><p><b>
Safeguarding Statement:</b> The safety and welfare of our students are our highest priority. All appointments will be subject to thorough background checks and reference verification.</p><b><br>
Benefits</b><p><br>
Tuition Discount for Dependents</p><p>
Medical Insurance for Self
</p><p>Social Insurance
</p><p>Transportation upon availability (Meeting Points).</p></div>

Head of Admission - National School

Ascendo Resources

<div>
 <p>
  🌟Medical Application Enrollment Representative
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Start Date: April 27th, 2026 - Please only apply if comfortable with start date
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you detail-oriented, organized, and passionate about healthcare? Do you thrive in a structured, professional environment where accuracy and compliance are key? If so, this is your chance to join a team that plays a critical role in maintaining the integrity of Medicare Provider files!
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a Medical Application Enrollment Representative to ensure provider applications are accurate, compliant, and processed efficiently. This is a
  <strong>
   full-time position
  </strong>
  with paid
  <strong>
   virtual training
  </strong>
  , followed by a rewarding career in provider enrollment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  🌟 Why You&rsquo;ll Love This Role
 </p>
 <ul>
  <li>
   <strong>
    Paid training (10&ndash;12 weeks) to prepare you for success
   </strong>
  </li>
  <li>
   Opportunity to work independently while making a direct impact on healthcare operations
  </li>
  <li>
   Flexible scheduling available post-training once proficiency is achieved
  </li>
  <li>
   Professional development within a supportive, compliance-focused environment
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  🏢 Training &amp; Schedule
 </p>
 <p>
  <strong>
   Training (Virtual):
  </strong>
 </p>
 <ul>
  <li>
   Monday &ndash; Friday, 8:00 AM &ndash; 4:30 PM EST
  </li>
  <li>
   Full attendance is required; time off during training is not permitted
  </li>
  <li>
   Training is conducted virtually and requires active participation, camera on, and a professional environment
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Post-Training Schedule:
  </strong>
 </p>
 <ul>
  <li>
   Monday &ndash; Friday during core hours of operations
  </li>
  <li>
   Shifts may begin as early as 6:30 AM and end as late as 6:00 PM EST
  </li>
  <li>
   Minimum of 4 hours per day must be within core hours (9:00 AM &ndash; 3:00 PM EST)
  </li>
  <li>
   Flexible scheduling may be available after training and the grace period, based on performance
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  🛠 What You&rsquo;ll Do
 </p>
 <ul>
  <li>
   Process provider applications and ensure compliance with CMS regulations
  </li>
  <li>
   Obtain additional information from providers via phone or in writing
  </li>
  <li>
   Research and validate submitted information
  </li>
  <li>
   Review supporting documentation and make final recommendations
  </li>
  <li>
   Create and update enrollment records in applicable systems
  </li>
  <li>
   Establish Electronic Funds Transfer (EFT) for provider Medicare payments
  </li>
  <li>
   Respond to application-specific or general provider enrollment inquiries
  </li>
  <li>
   Attend trainings, department meetings, and complete assigned projects as needed
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  ✅ Required Qualifications
 </p>
 <ul>
  <li>
   High school diploma or GED
  </li>
  <li>
   1+ year of customer service experience or equivalent computer-based work experience
  </li>
  <li>
   Proficiency with PCs and Microsoft Office (Word, Excel, Outlook)
  </li>
  <li>
   Strong written and verbal communication skills
  </li>
  <li>
   Attention to detail, organization, and time management skills
  </li>
  <li>
   Demonstrated problem-solving and research ability
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred:
  </strong>
 </p>
 <ul>
  <li>
   Provider enrollment experience
  </li>
  <li>
   Experience in a production environment meeting quality requirements
  </li>
 </ul>
 <p>
  ⚠️ Background &amp; Security Requirements
 </p>
 <ul>
  <li>
   Pre-employment background check, drug screen, and identity proofing required
  </li>
  <li>
   Must meet federal identity and security requirements for access to CMS systems
  </li>
  <li>
   Continued employment contingent upon meeting additional government security and background requirements
  </li>
 </ul>
 <p>
  💻 Telework &amp; Equipment
 </p>
 <ul>
  <li>
   Professional home distraction free workspace required
  </li>
  <li>
   Company equipment provided (dual monitors, computer, keyboard, mouse, flip phone)
  </li>
  <li>
   Reliable home internet required: 50Mb/s download, 10Mb/s upload minimum
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🌟 Ready to Apply?
  </strong>
 </p>
 <p>
  If you&rsquo;re meticulous, tech-savvy, and ready to take your career to the next level in healthcare administration,
  <strong>
   we want to hear from you!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Apply today
  </strong>
  and become a vital part of a team dedicated to accuracy, compliance, and excellence in provider enrollment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.
  </em>
 </p>
 <p>
  <em>
   Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
  </em>
 </p>
</div>


Medical Enrollment Specialist

American University of Kuwait

<p></p><div><div><div><div>Careers at American University of Kuwait</div>
</div><div></div><div><div>Hawali, Kuwait</div></div><div></div><div><br>
</div></div><p></p><div>
 <div></div><div><div>Ref:JB5435738</div></div></div></div>
<br><div><div><h4 class="jobSectionHeader"><b>Job Description</b></h4>
<p></p><div><p><b>Department: Center of Continuing Education</b></p>
<p><b>
Reports to:</b><b>Director - CCE</b></p>
<p><b>
Scope and Purpose:</b></p>
<p>
Center for Continuing Education (CCE) is committed to providing a wide range of professional development courses, training workshops, certificate programs, and customized corporate training solutions designed to meet the needs of individuals, businesses, and the community. By partnering with international certifying bodies and industry experts, the Center ensures that its programs are globally relevant, innovative, and aligned with labor market demands.</p>
<p>
The Career Advising Supervisor contributes significantly to the Center for Continuing Education&rsquo;s (CCE) strategic objectives by leveraging extensive experience in career advising and client engagement. He plays a critical role in identifying and cultivating client relationships, providing expert guidance on tailored learning and development solutions, and driving sustainable enrollment growth. This position requires a high level of professional judgment in managing key accounts, implementing targeted marketing and outreach initiatives, and promoting CCE&rsquo;s programs to diverse audiences. The Career Advising Supervisor will deliver exceptional bilingual (English and Arabic) advisory and customer service support, ensuring an excellent client experience throughout all stages of the advising and registration process, while contributing to the Center&rsquo;s visibility, reputation, and continued growth.</p><br>
<p></p>
<p><b>
Essential Duties and Responsibilities:</b></p>
<ul>
<li><b>Client Engagement and Advisory Oversight</b> &ndash; Supervise the delivery of high-quality, bilingual (English and Arabic) advisory services, ensuring clients receive accurate information and guidance on learning and professional development programs.</li>
<li><b>Sales and Enrollment Management</b> &ndash; Monitor and support the achievement of team and individual enrollment targets through effective lead management, conversion tracking, and performance reporting.</li>
<li><b>Relationship and Partnership Development</b> &ndash; Cultivate and maintain strategic relationships with corporate partners, community organizations, and educational institutions to support client recruitment and program expansion.</li>
<li><b>Administrative and Operational Oversight</b> &ndash; Ensure efficient registration, record-keeping, and data management processes, maintaining compliance with institutional standards and supporting informed decision-making through reporting and analysis.</li>
<li><b>Bilingual Communication and Service Delivery: </b>Provide accurate and professional information in both English or Arabic to prospective and current students, ensuring accessibility and inclusivity in service delivery.</li>
<li><b>Data Management and Reporting &ndash; </b>Maintain and update client databases, track sales activities</li></ul></div><br>
<p></p>
<h4 class="jobSectionHeader"><b>Qualifications</b></h4>
<p></p><div><p><b>Education:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in business administration, Human Resources, Education, Marketing, or any related filed from an accredited institution is required.</li>
</ul>
<p><b>Experience:</b></p>
<ul>
<li>A minimum of 2 years of progressive experience in career advising, training services, sales, or client relationship management &amp; curriculum development.</li>
<li>Demonstrated success in leading advisory or sales teams, achieving performance and enrollment targets, and improving service quality.</li>
<li>Proven experience in developing and managing client or corporate relationships, preferably within an educational or professional training environment.</li>
<li>Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and familiarity with database management systems such as Banner or CRM platforms.</li>
<li>Excellent communication and presentation skills with bilingual fluency in English and Arabic,</li>
</ul>
<p><b>Key Competencies</b></p>
<ul>
<li><div><b>Advisory &amp; Consultation:
</b></div>Provides informed and professional career guidance to clients and learners, aligning individual goals with suitable CCE programs and learning pathways.</li>
<li><div><b>Sales and Marketing:
</b></div>Applies effective marketing and promotional strategies to generate leads, increase enrollments, and strengthen the Center&rsquo;s market visibility.</li>
<li><div><b>Client Relationship Management:
</b></div>Builds, maintains, and strengthens partnerships with individuals, organizations, and institutions to expand client engagement and support CCE&rsquo;s business development.</li>
<li><div><b>Information and Data Management:
</b></div>Utilizes data systems, CRM tools, and reporting mechanisms to track client interactions, analyze enrollment trends, and support evidence-based decision-making.</li>
<li><div><b>Administration and Operations:
</b></div>Ensures efficient registration, documentation, and compliance with institutional policies and standards to support smooth operations.</li>
<li><div><b>Customer Service Excellence:</b></div>
Delivers prompt, courteous, and bilingual (English and Arabic) support to clients, maintaining professionalism and responsiveness throughout all stages of the advising and registration process.</li>
<li><div><b>Communication:
</b></div>Conveys information clearly, accurately, and professionally in both English and Arabic to promote understanding, collaboration, and trust among clients and colleagues.</li>
<li><div><b>Teamwork and Collaboration :</b></div>
Works cooperatively with colleagues and management, fostering a supportive and collaborative work environment that promotes CCE&rsquo;s success.</li>
<li><div><b>Achievement Orientation:
</b></div>Demonstrates determination and initiative in meeting and exceeding enrollment targets, operational goals, and service quality standards.</li>
<li><div><b>Adaptability and Flexibility:
</b></div>Adjusts effectively to shifting priorities, market dynamics, and client needs while maintaining performance and composure under pressure.</li>
<li><div><b>Accountability &amp; Reliability:
</b></div>Takes ownership of work responsibilities, meets deadlines consistently, and ensures that commitments are fulfilled with integrity and dependability.</li>
<li><div><b>Continuous Learning and Development:
</b></div>Actively pursues opportunities for professional growth, staying current with industry trends, career advising practices, and educational innovations.</li>
</ul>
<p><b>Certifications (preferred)</b><b>:</b></p>
<ul>
<li><b>Certification or formal training in</b> <b>Sales and Marketing, Career Counseling, Customer Relationship Management (CRM)</b>, <b>or</b> <b>Adult Education </b>i<b>s highly desirable.</b></li>
<li><b>Professional certification in</b> <b>Customer Service or Leadership and Communication is an advantage.</b></li></ul></div><br>
<p></p>
<p></p>
</div><div></div><div><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
<div><div>Job Location</div>
<div>Hawali, Kuwait</div>
</div><div><div>Job Role</div>
<div>Training and Development</div>
</div><div><div>Employment Status</div>
<div>Full time</div>
</div><div><div>Employment Type</div>
<div>Full-time staff</div>
</div></div><div><h4 class="jobSectionHeader"><b>Preferred Candidate</b></h4>
<div><div>Career Level</div>
<div>Mid Career</div>
</div><div><div>Residence Location</div>
<div>Kuwait</div>
</div><div><div>Degree</div>
<div>Bachelor's degree</div></div></div></div></div>

Career Advising - Supervisor

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