enrollment representative

Mosaic Pharmacy Service

Description: Patient Enrollment Representative Company Profile Medicines are powerful &mdash; they can prevent and heal disease, but they can also be costly, ineffective or even harmful if not prescribed and taken correctly. The team at Mosaic Pharmacy Service is helping people get more from their medicines&trade;. Mosaic Pharmacy Service provides comprehensive pharmacy care to medically complex and vulnerable seniors. We provide a patient-focused, pharmacist-driven care model in collaboration with health systems, assisted living facilities and health plans. Our goal is to help our patients feel better about the medications they take every day by simplifying medication regimens, improving adherence, and driving positive outcomes. Mosaic is looking for caring, motivated, and creative individuals to join our team for an innovative new career opportunity. Job Overview As a Patient Enrollment Representative, you are a great communicator who is energized, empathetic, and ready to serve at the frontline of helping seniors and their caregivers. In this role, you&rsquo;ll interact by phone with prospective patients who are interested in learning more about Mosaic and how to enroll. You will be responsible for clearly communicating the value of our service to patients who may ask general questions, request specific information, or need assistance with issues. This role requires strong communication and listening skills that demonstrate compassion and empathy. This is a chance to join a highly motivated team that makes a difference in the lives of people every day Job Duties: Make an average of 120 outbound calls per day to prospective patients using call center technology to educate, inform, and answer questions about available services; enroll patients in the program and schedule an onboarding call with a pharmacy technician. Clearly and compellingly communicate on behalf of Mosaic Pharmacy Service using an approved script provided by the organization. Guide prospective members through the enrollment process, ensuring they understand the commitment and steps to becoming a Mosaic patient. Maintain a positive, professional, and enthusiastic tone on every call. Consistently meet departmental performance metrics (e.g., outbound calls, average appointments scheduled per day, schedule adherence, quality targets, etc.). Escalate patient complaints or concerns promptly to the appropriate supervisor. Appropriately track and record patient interactions/outcomes, and schedule enrollment appointments in Mosaic&rsquo;s technology systems, ensuring accurate documentation. Accept and respond to inbound calls from prospective or current patients, addressing inquiries and completing calls according to procedure. Make follow-up calls as needed to reschedule patients, confirm appointments, and ensure completion of onboarding steps. Demonstrate a strong understanding of Mosaic&rsquo;s offerings to maintain effective, informative conversations with patients. Show discretion and empathy when working with sensitive or confidential patient information. Apply excellent written, verbal, and interpersonal communication skills to deliver accurate information, manage challenging conversations, and uphold Mosaic&rsquo;s standards of professionalism. Use multiple communication channels including sending digital messages to support patient onboarding and ensure timely completion of the enrollment process. Adhere to all required scripting, processes, and protocols. Collaborate with providers (doctors&rsquo; offices) to review the status of patient onboarding and support a smooth transition into Mosaic&rsquo;s services. Always observe all patient confidentiality laws and organizational guidelines. Benefits Annual accrual 160 hours of Paid Time Off 401(k) Plan with employer matching contribution Health, dental, vision insurance Health savings account (HSA) Life insurance Quarterly incentive program We strongly encourage candidates from all backgrounds and every walk of life to apply. We are committed to creating an inclusive and diverse workforce. Every person on our team brings their own unique perspective and it&rsquo;s what makes our products better and our work more rewarding. We&rsquo;re eager to support you so that you can do work you&rsquo;re proud of Requirements: Education High School Diploma, GED, or equivalent is required Experience At least 1 year of contact center, patient-facing provider (doctor) office, or customer service experience is required Prior experience with CRM systems, data entry skills, enrollment communications, quickly learning online management software platforms while multi-tasking on calls strongly preferred Additional Matters This is a full-time position. Employee will work remotely from home Days worked at are Monday through Friday; 40 hours worked per week with shifts between the hours of 9:00 am and 6:30 pm Eastern time and Saturday 10:00 am-2:00 pm. Schedule assigned upon hire. Bilingual/English+Spanish fluency is a plus. Work from home requirements: Qualified applicants must have reliable Internet service (with a minimum of 100 Mbps) and ethernet access at your home. Mosaic will provide equipment (keyboard, monitor, laptop computer, headset etc.). All applicants must provide their own workspace furniture and ensure a secure, quiet workspace free from personal distractions and interruptions. If you experience performance or technology issues, and are within 30 miles of Sterling, Virginia, you may be asked to come on site for further training and technology support. Employee will be required to sign acknowledgement of these job requirements. Work Location: Remote

Patient Enrollment Representative

WelbeHealth

<div>WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. Our values and participant focus lead the way no matter what. The Enrollment Specialist plays a key role in guiding the eligibility process, helping seniors gain access to our program.

The Enrollment Specialist focuses on the successful intake and enrollment of our participants and coordination with the Interdisciplinary Team (IDT) as required to facilitate enrollment. The Enrollment Specialist is a member Outreach &amp; Enrollment (O&amp;E) and provides back-up and support to other areas of the team as needed.

Essential Job Duties:
<ul>
<li>Drive enrollment activities</li>
<li>Manage all elements of the initial home visit, including preparation, completion, and follow through</li>
<li>Provide next steps from LOC conversations through the enrollment conference</li>
<li>Developing relationships with prospective participants and families to facilitate the enrollment process</li>
<li>Cross-train on other O&amp;E Team roles and provide coverage as directed, including independent community outreach efforts and support of team members' outreach efforts; aid team efforts to minimize rapid disenrollment</li>
<li>Complete all required documentation in a timely and accurate manner, including in CRM software, Salesforce</li>
</ul>
Job Requirements:
<ul>
<li>Bachelor's degree</li>
<li>Minimum of two (2) years of experience in a sales and marketing role with at least one (1) year in healthcare or senior care setting</li>
<li>Reliable means of transportation</li>
<li>Experience with Microsoft Excel, Word, Outlook and familiarity working in Customer Relations Management software, i.e., Sales Force preferred</li>
<li>Must be willing to work a varied schedule that may include evening nights, weekends, and overtime</li>
</ul>
Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of a supportive and loving environment where every person feels uniquely cared for.
<ul>
<li>Medical insurance coverage (Medical, Dental, Vision)</li>
<li>Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days</li>
<li>401 K savings + match</li>
<li>Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path!</li>
<li>And additional benefits</li>
</ul><div>
COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. 


Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. 


Beware of Scams

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to fraud.report@welbehealth.com</div></div>

Enrollment Specialist

sequel technologies

Location: Bahria Town Phase 7, Rawalpindi (Preference for residents of Bahria, DHA, or nearby areas)Company Description Sequel Technologies, a software company providing healthcare IT and medical billing services to the US market.Responsibilities<ul><li>Manage end-to-end provider enrollment and credentialing with commercial and government payers (Medicare, Medicaid)</li><li>Prepare, review, and submit enrollment applications and supporting documentation accurately and on time.</li><li>Track application status, follow up with payers, and resolve rejections or delays.</li><li>Maintain and update provider data across EHR, billing, and credentialing systems.</li><li>Handle EDI, ERA, and EFT enrollments with payers and clearinghouses.</li><li>Collaborate with billing and RCM teams to resolve claim denials related to enrollment issues.</li><li>Ensure compliance with payer requirements and regulatory standards (e.g., CMS, HIPAA).</li><li>Maintain credentialing databases (e.g., CAQH, PECOS, NPPES) and ensure provider records are current.</li><li>Support onboarding of new providers/clients by aligning enrollment with system setup.</li><li>Generate and maintain reports on enrollment status, timelines, and issues.</li><li>Perform audits to ensure data accuracy and completeness</li></ul>Qualifications/Skills<ul><li>Bachelor&rsquo;s degree in Healthcare Administration, Business, or related field (or equivalent experience)</li><li>2+ years of experience in provider enrollment, credentialing, or medical billing/RCM</li><li>Strong understanding of payer enrollment processes and insurance requirements</li><li>Experience with EHR/EMR systems and medical billing platforms</li><li>Familiarity with CAQH, PECOS, NPPES, clearinghouses, and payer portals</li><li>Knowledge of EDI, ERA, EFT, and claims workflows</li><li>High attention to detail and accuracy in handling documentation and data</li><li>Strong organizational and time management skills with ability to manage multiple enrollments</li><li>Excellent communication skills for working with providers, payers, and internal teams</li><li>Problem-solving ability to address enrollment and reimbursement issues</li><li>Proficiency in Microsoft Excel and reporting tools</li></ul>Timings<ul><li>5:00 PM &ndash; 2:00 AM (Summers)</li><li>6:00 PM - 3:00 AM (Winters)</li></ul>Benefits<ul><li>Healthcare (OPD + IPD)</li><li>Entertainment Allowance</li><li>Cellular Allowance</li><li>Provident Fund</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you a resident of Bahria Town Phase 7/8, or DHA 1/2? If not, kindly state your area of residency.</li></ul>Work Location: In person

Med-Metrix

Job Purpose
 The Provider Enrollment Associate is responsible for credentialing/enrolling new and established health care providers and maintenance of required information.
 
Duties and Responsibilities
 <ul>
<li>Communicates with providers to explain process and sign applications</li>
<li>Collects, updates, maintains necessary provider information and documentation and verifies the information where possible</li>
<li>Establishes and maintains data entry in CAQH</li>
<li>Prepares provider enrollment applications for all initial applications and re-credentialing in a timely and complete manner</li>
<li>Verifies provider and group information with insurance companies (addresses, contracted plans, provider ID numbers, etc.)</li>
<li>Coordinates information for enrollment and termination of all providers</li>
<li>Handles enrollment with Medicare, Medicaid, commercial insurances</li>
<li>Contributes to the departmental process and procedures with a collaborative approach</li>
<li>Works department client WQ’s and smart feeds where applicable</li>
<li>Maintains provider enrollment mailbox and completes actions and follow up</li>
<li>Performs other duties as requested</li>
<li>Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards</li>
<li>Understand and comply with Information Security and HIPAA policies and procedures at all times</li>
<li>Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties</li>
</ul>
Qualifications
 <ul>
<li>High School graduate or equivalent required</li>
<li>Minimum two years of provider enrollment experience</li>
<li>Knowledge of Microsoft Office Suite, Outlook, Excel, CAQH</li>
<li>Billing knowledge and experience preferred</li>
<li>Excellent verbal and written communication skills</li>
<li>Strong interpersonal skills, ability to communicate well at all levels of the organization</li>
<li>Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses</li>
<li>High level of integrity and dependability with a strong sense of urgency and results oriented</li>
<li>Excellent written and verbal communication skills required</li>
<li>Gracious and welcoming personality for customer service interaction</li>
</ul>
Working Conditions
 <ul>
<li>Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.</li>
<li>Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.</li>
<li>Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.</li>
<li>Work Environment: The noise level in the work environment is usually minimal.</li>
</ul>
Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

Provider Enrollment Associate- Remote

Cambium Learning Group

<div>Job Location: Fully remote. Candidates must reside and work within the United States.
Job Overview:
The enrollment specialist will serve as the critical first connection between the virtual school and our families, as well as a key point of contact in supporting students through a successful overall experience at the school. You will facilitate professional, sensitive, informative and responsive interactions that turn potential students into members of the virtual school family. You will work with prospective families and closely with school staff to coordinate the enrollment process to include but not limited to: initial application &amp; registration, payment processing, transcript and transfer credit review, education planning, document submission &amp; verification, confirmation of enrollment. In addition, you will provide the highest standard of customer service to prospective and enrolled families &amp; through mentorship outreach efforts via phone, email &amp; chat.
Job Responsibilities:<ul><li>
Proactively recruit prospects with a solutions-focused approach through phone, email &amp; chat.</li><li>
Assist families through the application process by answering questions pertaining to enrollment, educational placement, graduation and general school inquiries.</li><li>
Provide feedback to parents regarding their student&rsquo;s enrollment status.</li><li>
Coordinate and collect post-enrollment data.</li><li>
Identify families who may need additional support.</li><li>
Work in cooperation with and effectively engage other team resources in the student relationship.</li><li>
Identify patterns and suggest remedies that will achieve customer satisfaction</li><li>
Keep records of customer interactions, comments, and complaints within the CRM.</li><li>
Satisfy customer concerns: anticipate, understand and quickly respond to client needs with appropriate solutions; follow up to ensure resolution.</li><li>
Use techniques that will leave an impeccable first impression</li><li>
Maintain a positive, empathetic, and professional attitude toward customers and team members at all times</li><li>
Meet all requirements of the registration, policies and procedures.</li><li>
Other duties as required.</li></ul>
Job Requirements:<ul><li>
Minimum of 2 years of call center experience (customer contact center and remote experience a plus)</li><li>
High School Diploma or equivalent and prior Sales experience with an excellent customer service background.</li><li>
Proficient knowledge of Microsoft Office, Google Drive, Outlook, email systems, Salesforce and the internet</li><li>
Excellent phone, writing, verbal and presentation skills.</li><li>
Focused, self-motivated and ability to multi-task in a fast paced environment.</li><li>
Must possess attributes necessary to become proficient in consultation sales skills and the ability to translate customer needs into Academy solutions.</li><li>
Knowledge of online student information systems, preferred.</li><li>
Knowledge of the Time4Learning Homeschool curriculum, preferred.</li><li>
Required internet speed of at least 7Mbps. A speed test will be conducted.</li></ul>
To learn more about our organization and the exciting work we do, visit www.time4learning.com.
Remote First Work Environment
Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.
If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.
The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role. To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.
As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.
An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).
We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.</div>

IDEMIA

<div><div>IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here.</div><div> 
Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, &ldquo;people&rdquo; person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you are interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!</div><div></div><div> 
Essential Job Functions include but are not limited to:</div><ul><li>
Provide superior customer service to internal and external customers</li><li>
Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment including computer hardware and software</li><li>
Verify customer identity and scan required documents into database system</li><li>
Successfully complete required biometric and data capture processes and paperwork on each customer</li><li>
Track processing time for each applicant and ensure applicants are processed in appropriate order</li><li>
Perform biometric processing to include capturing quality electronic fingerprints, photographs, and signatures to meet or exceed program accuracy standards</li><li>
Identify win-win opportunities to provide more products and services to customers</li><li>
Create opportunities to add value for customers through the upselling of retail products and services (if applicable)</li><li>
Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents and information are safeguarded at all times</li><li>
Adhere to all company and departmental policies relating to Enrollment Center standards including adherence to signage, branding, and employee attire policies</li><li>
Perform Enrollment Center Sustainment responsibilities on a daily basis</li><li>
Perform administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, and submitting updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary</li><li>
Represent the company and the programs that are supported in a professional and customer oriented manner</li><li>
Support Customer Service Registration and Reservation activities as necessary</li><li>
Successfully complete time sensitive trainings and briefings as assigned.</li></ul><div>
Note: In addition to the Essential Functions, also perform similar work-related duties as assigned.</div> 
Knowledge, Skills, and Abilities<ul><li>
Customer and Personal Service &ndash; Knowledge of principals and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction</li><li>
Technology &ndash; Knowledge of electronic equipment, computer hardware, and computer software including applications and data entry</li><li>
Clerical &ndash; Knowledge of administrative and clerical duties such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures</li><li>
Monitoring &ndash; Monitoring and assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action</li><li>
Integrity &ndash; Job requires ethics and honesty</li></ul><div></div> 
Travel Requirement, Working Conditions, and Physical Demands
Travel requirement such as:<ul><li>
Ability to travel regionally for activities such as backfill at local enrollment locations, conducting mobile events, or servicing mobile routes, meetings, classes, and workshops.</li><li>
Occasional overnight travel as required. Should not exceed 75% of the time.</li><li>
Travel by air may be required for initial company training as well as occasional new program or services training.</li></ul><div>
Working conditions such as:</div><ul><li>
General office environment. The work area is adequately lighted, heated, and ventilated.</li></ul><div>
Physical demands such as:</div><ul><li>
Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts, driving an automobile, etc. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.</li><li>
The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 75 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.</li></ul><ul><li> 
Must be a US citizen</li><li>
High school diploma or equivalent degree</li><li>
Minimum one (1) year applicable experience</li><li>
Proficiency in Microsoft Office Suite is required</li><li>
Previous experience processing credentials is a plus</li><li>
Previous sales experience preferred</li><li>
Evening and weekend work may be required</li><li>
Must be able to successfully pass various background screening requirements including criminal history, education, credit, and drug screen as well as obtain any required program specific credentials and certifications</li><li>
Reliable transportation and valid driver&rsquo;s license required</li><li>
Must be eligible to rent a car including proof of a valid, non-suspended driver&rsquo;s license and meet rental car agency age requirement of at least 21 years of age.</li></ul><div>
The US base hourly range for this position is $17.75- $24.13/hr + benefits. Our hourly ranges are determined by role and level. The range displayed on each job posting reflects the compensation target for the role across all US locations. Individual pay is determined by job-related skills, experience, and relevant education or training. Beyond offering a competitive total rewards package, we offer various opportunities to support team member growth and success.</div><div></div><div> 
Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.</div></div>

Enrollment Agent I - Regional Mobile

Acron Aviation

<div>Please note: This is an on-site position that requires the selected candidate to work from our Sanford, FL, office. This is not a remote role.
About Acron Aviation:
Acron Aviation is an agile commercial aviation partner with a long heritage of delivering established, industry-certified solutions and future-focused, data-driven innovations. With customers worldwide, our employees are committed to the company's mission to innovate and create safer skies. For more information, visit acronaviation.com.
Job Description:
This role supports Academy Sales across multiple functions to drive increased student enrollment while serving as a key resource for prospective and newly enrolled students navigating private student loan funding (primarily Sallie Mae and Stratus). It also bridges Student Finance and Academy Sales by helping students understand the loan application process and funding timelines, while ensuring timely follow-up and accurate handoff to Student Finance for certification and decision-making. In addition, this role is responsible for selling and supporting Jet Transition and ATP/CTP.
Essential Functions:
Student Advising &amp; Communication<ul><li>
Serve as a primary point of contact for prospective and incoming students, providing timely updates and guidance throughout the enrollment journey</li><li>
Maintain proactive communication to help applicants stay on track for training start dates</li><li>
Deliver high-quality customer service and route complex concerns to the appropriate teams</li></ul>
Application &amp; Funding Guidance<ul><li>
Provide high-level guidance on private loan application processes, timelines, and common funding questions</li><li>
Monitor application progress through internal systems and lender portals to keep students informed of next steps</li><li>
Escalate complex financial or eligibility questions to Student Finance</li></ul>
Cross-Department Coordination<ul><li>
Partner with Admissions, Student Finance, Training, and Customer Relations to support a smooth onboarding experience</li><li>
Coordinate ATP/CTP and Jet Transition student support, including collaboration with BMA and internal teams</li><li>
Help resolve student concerns by working collaboratively across departments</li></ul>
 Student Experience &amp; Operational Support<ul><li>
Support campus and outreach events that help students learn about training opportunities</li><li>
Maintain accurate student information across internal systems</li><li>
Serve as a liaison across campus locations as needed</li></ul>
Education &amp; Experience<ul><li>
High school diploma or equivalent with 4+ years of relevant experience, or an associate degree with 2&ndash;4 years of related experience</li><li>
Experience in a customer-facing, student-facing, or operations-focused role</li><li>
Experience working in fast-paced environments with multiple priorities and deadlines</li></ul>
Communication &amp; Customer Support Skills<ul><li>
Strong written and verbal communication skills with the ability to support customers and collaborate across internal teams</li><li>
Ability to confidently navigate sensitive or challenging conversations and assist with early de-escalation</li><li>
Responsive and professional across multiple communication platforms (phone, email, chat, and internal systems)</li></ul>
Organization &amp; Problem Solving<ul><li>
Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously</li><li>
Proactive mindset with the ability to anticipate needs and identify solutions before issues escalate</li><li>
Demonstrated ownership and accountability when handling questions, concerns, and follow-up items</li></ul> 
Technical &amp; Operational Skills<ul><li>
Proficiency with Microsoft Office, including intermediate Excel skills and Microsoft Teams</li><li>
Experience working with multiple systems and maintaining accurate records</li><li>
Basic understanding of accounting concepts or accounts receivable processes</li></ul>
Industry &amp; Systems Experience<ul><li>
Experience in higher education, vocational training, aviation, sales, or similar service-based environments</li><li>
Familiarity with private student loan processes (e.g., Sallie Mae)</li><li>
Experience using CRM or student information systems</li><li>
Ability to quickly learn new software tools used for operations, compliance, and student support</li></ul></div>

Enrollment Support Specialist

Search 8101+ Enrollment representative jobs near you this April. New roles added regularly across leading industries. Apply today.

8101 enrollment representative jobs Near Me

Patient Enrollment Representative

Enrollment Specialist

Enrollment Specialist

Provider Enrollment Associate- Remote

Enrollment Specialist

Enrollment Agent I - Regional Mobile

Enrollment Support Specialist