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enterprise account executive

MBR Partners

<div>
 
 We are headhunting for an Enterprise Account Executive to join a fast-growing, medium-sized Tech company.
 
 
 
 
 
 Our client is the publisher of a Linux open source operating system that is a leading platform for public cloud compute and a favorite platform for software engineers, data scientists and AI developers. Their customers include Global 500 enterprises and startups. Their product range has expanded over the years and as well as supporting the base operating system they provide full enterprise solutions in infrastructure and applications. They deliver software-defined storage, private cloud solutions, container runtime environments, as well as databases, message queues, identity, observability, analytics, machine learning, and web publishing capabilities. Their customers appreciate that they can get security compliance and support for everything open source from a single company - from the data center to the cloud and edge!
 
 
 
 
 
 Enterprise Sales Representative
 
 <ul>
 <li>
 Represent the company, its solutions and software, in your territory
 </li>
 <li>
 Build and execute a territory plan to prioritize outreach and prospecting
 </li>
 <li>
 Develop new pipeline through outreach, prospecting, local marketing, and industry events
 </li>
 <li>
 Close contracts to meet and exceed quarterly and annual bookings targets
 </li>
 <li>
 Be mindful and proactive in achieving tactical and strategic objectives
 </li>
 <li>
 Manage customer relationships and interactions through all stages of the sales cycle
 </li>
 <li>
 Work with field engineers to propose solutions that solve our customers&rsquo; business problems
 </li>
 <li>
 Work with customer success to identify growth opportunities
 </li>
 <li>
 Maintain accurate pipeline data and forecasts within Salesforce
 </li>
 <li>
 Establish productive professional relationships with key influencers and decision makers
 </li>
 </ul>
 
 Candidate requirements:
 
 <ul>
 <li>
 Bachelor's level degree, preferably in engineering or computer science
 </li>
 <li>
 Experience of open source technology and solutions (IT Infrastructure knowledge - the person can come from another software company, systems integrator, consulting business or infrastructure company but they must have a passion for tech)
 </li>
 <li>
 Detail oriented with effective follow-up
 </li>
 <li>
 Experience in enterprise software or technology sales planning and execution
 </li>
 <li>
 Track record of achievement in sales targets and new account wins
 </li>
 <li>
 Self-discipline and motivation to be successful in a distributed team
 </li>
 <li>
 Professional written and spoken English, as well as any language that may be appropriate for your target market
 </li>
 <li>
 Ability to travel for customer engagements, industry events and company events
 </li>
 </ul>
 
 Additional skills of interest
 
 <ul>
 <li>
 Specific Enterprise vertical experience, in particular finance, telco, health, energy, public sector, tech
 </li>
 <li>
 Experience speaking at conferences or industry events
 </li>
 <li>
 Longevity in previous roles (over the past 10 years)
 </li>
 </ul>
 
 The client offers
 
 <ul>
 <li>
 Access to a highly sellable product with best-in-class commission plans
 </li>
 <li>
 Full benefits package
 </li>
 <li>
 Flexible working (working from home is possible or hybrid depending on location)
 </li>
 <li>
 A personal learning a development budget
 </li>
 <li>
 The role is home based, anywhere in Middle East
 </li>
 <li>
 Must be Arabic Speaking
 </li>
 </ul>
</div>

Enterprise Account Executive

Vodafone

<div>
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
 
 
 
 Role purpose:
 
 
 
 Operational activities of Vodafone corporate accounts management to achieve the enterprise management department&rsquo;s goals and targets, handling selective base of enterprise accounts with SPECIFIC ARPA in SME segments, to provide them with special tratement.
 
 
 
 Core competencies, knowledge and experience:
 
 
 
 <ul>
 <li>
 Education: University Degree
 </li>
 <li>
 Customer service oriented with wide knowledge of customer service management.Strong verbal communication skills &amp; high and strong analytical, trouble shooting, decision making and problem-solving skills
 </li>
 <li>
 Age: Maximum 30 years
 </li>
 <li>
 Demonstrates a positive, enthusiastic, friendly attitude
 </li>
 <li>
 Ability to work under pressure and adapting rapidly to the operational emergencies
 </li>
 <li>
 Excellent command of English language
 
 
 
 </li>
 </ul>
 
 Key accountabilities and decision ownership:
 
 
 
 <ul>
 <li>
 Account management responsible to provide end to end services and manage the assigned companies&rsquo; requirements, needs, and preventing, decreasing complaints through wealth following up, and a strong relationship with authorized persons (AUTH) who presents their companies providing all required advice and information that keep customer satisfaction on top maintaining revenue (STS)
 </li>
 <li>
 Manage accounts billing from issuance to delivery, solving all problems
 </li>
 <li>
 Personalized relationship mainly via phone contact &amp; Emails to maintain an excellent relationship to manage their assigned/ dedicated accounts, addressing their issues proactively, maintaining/ increasing revenue (STS), and minimizing churn
 
 
 
 </li>
 </ul>
 Lead in NPS:
 
 
 Account Management end to end relationship ensuring delivering best customer experience &amp; fulfilling customers&rsquo; requirements and solve complaints with high availability to have promoter NPS score in all accounts to be measured with NPS reports.
 
 
 Efficiency &amp; innovation:
 
 
 Enhance the FCR and FOC
 
 
 Move to APP
 
 
 Move to online &amp; self-help tools
 
 
 Share effectively in process enhancement (Root cause system &amp; process)
 
 
 Efficient use of threshold
 
 
 People Excellence:
 
 
 Spirit &amp; teamwork
 
 
 Positive communication &amp; engagements
 
 
 Handling assigned tasks efficiently taking responsibility &amp; owner ship
 
 
 
 Professional Qualifications:
 
 
 
 <ul>
 <li>
 High and strong analytical, trouble shooting, decision making and problem-solving skills
 </li>
 <li>
 Clear understanding of Mobile business, and Vodafone's Products &amp; Services
 </li>
 <li>
 Advanced Billing handling
 </li>
 <li>
 Knowledge of application of agent&rsquo;s skills and pc knowledge Excel, Word, PowerPoint and Outlook
 </li>
 <li>
 Negotiation skills for making payments' deals
 
 
 
 </li>
 </ul>
 
 Who We Are
 
 
 
 We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
 
 
 Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
 
 
 If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
 
 
 Together we can.
</div>

Enterprise Accounts Resolution Advisor

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 Role Description
 
 
 
 The Account Executive&rsquo;s primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products.
 
 
 
 EXPECTATIONS AND TASK
 
 
 
 
 Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue
 
 
 
 <ul>
 <li>
 Annual Revenue - Achieve / exceed quota targets.
 </li>
 <li>
 Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
 </li>
 <li>
 Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
 </li>
 <li>
 Customer Acumen - Actively understand each customer&rsquo;s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
 </li>
 <li>
 Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
 </li>
 <li>
 Business Planning &ndash; Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer&rsquo;s decision process.
 
 
 </li>
 </ul>
 
 Demand Generation, Pipeline and Opportunity Managemen
 
 
 
 <ul>
 <li>
 Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
 </li>
 <li>
 Pipeline partnerships &ndash; Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
 </li>
 <li>
 Leverage SAP Solutions &ndash; Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al)
 </li>
 <li>
 Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
 </li>
 <li>
 Support all SAP promotions and events in the territory
 
 
 </li>
 </ul>
 
 Sales Excellence
 
 
 
 <ul>
 <li>
 Sell value.
 </li>
 <li>
 Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
 </li>
 <li>
 Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
 </li>
 <li>
 Utilize best practice sales models.
 </li>
 <li>
 Understand SAP&rsquo;s competition and effectively position solutions against them.
 </li>
 <li>
 Maintain CRM system with accurate customer and pipeline information.
 
 
 </li>
 </ul>
 
 Leading a (Virtual) Account Tea
 
 
 
 <ul>
 <li>
 Demonstrates leadership skills in the orchestration of remote teams.
 </li>
 <li>
 Ensure account teams and Partners are well versed in each account&rsquo;s strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 10-15 years of experience in sales of complex business software / IT solutions
 </li>
 <li>
 Proven track record in business application software sales.
 </li>
 <li>
 Experience in lead role of a team-selling environment.
 </li>
 <li>
 Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market.
 </li>
 <li>
 Business level English: Fluent
 </li>
 <li>
 Local language: Fluent, Business Level
 
 
 </li>
 </ul>
 
 Education And Qualifications / Skills And Competencie
 
 
 
 <ul>
 <li>
 Bachelor equivalent
 
 
 </li>
 </ul>
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 433717 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Senior Account Executive, Egypt

Microsoft

<div>
 
 Overview
 
 
 
 Proactively cultivates relationships with customers and uses Microsoft sales strategies to establish alignment and secure buy in and execution. Proactively develops a comprehensive understanding of customer's needs and strategies, priorities, and industry direction. Leads digital transformation to drive business outcomes and create business value for customers. Develops and oversees the execution of account plans to ensure engagements yield high volume sales for both Microsoft and the customer. Thinks strategically about account planning, setting standards and priorities, outlining where to and how to invest resources. Oversees a complex accounts and leads planning and prioritization efforts to ensure appropriate responses to account needs. Engages with key internal partners to promote long-term, mutually-beneficial digital transformation strategies. Leverages key executive relationships to build trust with the customer organization. Leverages best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops compelling, value-proposition presentations and specialized business plans for customers that drive business outcomes. Develops and implements plans for maximizing upselling/cross-selling opportunities in certain accounts. Proactively coordinates with network of industry experts to build strong knowledge of the industry and the competitive landscape.
 
 
 
 Responsibilities
 
 
 
 Account Management
 
 
 Develops and oversees the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, outcomes, and forecasts. Leads multiple, diverse, and high-performing teams and coordinates with internal industry experts on account planning and execution for various accounts. Coordinates with industry experts to identify new business opportunities and drive account growth. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interest in mutual business growth, and deep understanding of plan to ensures achievement of revenue and consumption targets and drives integrated joint account governance through customer plan on regular frequency to achieve customer outcomes. Identifies initial stakeholders, customer needs, and customer priorities. Proposes initial Solutions/Sales Plays. Leverages strong sales acumen to set action items and approach to drive big bets and drive new business opportunities based on customer strategy and priorities.
 
 
 Thinks strategically about customer planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans (inclusive of partners) and involves senior leadership team. Ensures teams are documenting in the Account Plan.
 
 
 Expands network of key internal (e.g., Industry Solutions [IS]) and external partners and other business decision makers in customers' accounts to grow sales and partner impact and to provide a seamless account management experience to the customers, ensuring proper execution of core tasks and account transactions. Engages with key mainstream partners to promote long-term, mutually-beneficial business and technology transformation strategies. Expands network of influence on the board to expand reach and influence decision making. Drives joint solutions with partners. Where applicable, shares opportunities outbound with partners, and reviews/accepts opportunities shared inbound. Proactively engages and works with partners&rsquo; sellers directly to drive non-qualified opportunity momentum and deal closure inclusive of partners.
 
 
 Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs. Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability. Prioritizes line of business projects to achieve business outcomes. Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes.
 
 
 Customer Engagement
 
 
 Supports business transformation through technology for assigned accounts in multiple business units to drive business outcomes and create business value for customers. Leverages consultative and insightful listening skills that disrupts the mindset of customers by bringing innovative ideas that showcase the need for change and new strategic direction. Is sought out by the customer for guidance related to transformation. Proactively involves corporate resources and engages cross-industry resources to drive customer transformation. Ability to influence and mitigate proactively competitive risk. Ensures line-of-business wins are captured (e.g., customer write ups) as reference for scale through insightful listening.
 
 
 Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive, business, and technical decision makers at high levels of the customer's organization through consultative engagement to establish alignment and secure buy-in and execution. Connects the customer to Microsoft business and technical executives. Establishes Rhythm of Business (RoB) with top customer sponsors to regularly highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI). Works with the customer partners foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.g., Vice President). Leverages digital selling methods (e.g., digital) to grow your network and create a pipeline, consume account-based marketing output, and reflect in the engagement strategy in our customer plan.
 
 
 Proactively develops a comprehensive understanding of customer's business and technology needs and strategies for each assigned account, of their priorities, and of the industry direction. Anticipates customers' needs to deliver new insights on customers' business strategies and educate customers on ways to jointly address these needs. Identifies and pursues opportunities to offer business and technology solutions. Leverages internal influence to advocate on behalf of the customer internally (e.g., driving changes to roadmap, engaging with product groups), working to prioritize customers' requests and meeting their business needs. Creates trust to influence for impact and acts as a trusted advisor to help the customer transform its business model. Connect customers with other customers/partners on areas that may benefit them. If industry aligned, also develops a deep understanding of the customer's industry.
 
 
 Industry Knowledge
 
 
 If aligned by industry, exhibits deep knowledge of the industry, current trends, and market dynamics, and the competitive landscape. Leverages their depth of industry knowledge to position Solution Area technology in industry context. Demonstrated ability to position how Microsoft products and solutions will help customers realize innovation through business transformation.
 
 
 Sales Excellence
 
 
 Develops compelling, value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes. Demonstrates thought leadership and presents business plans to customers to generate new non-qualified opportunities. Guides others on how to tailor industry-specific presentations. Presents outcome based cross solution strategies.
 
 
 Develops and implements plans for maximizing upselling/cross-selling non-qualified opportunities in certain accounts. Drives plans to highlight Microsoft's and partners' solutions to solving additional business and technology issues and aims to expand budget allocated to Microsoft. Leverages virtual teams to identify and act on new non-qualified opportunities while utilizing common sales and delivery methodology for the Microsoft sales organization.
 
 
 Engages decision makers of assigned accounts to clearly articulate Microsoft's value proposition aligned to customer's business objectives. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops plans to offer more targeted solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.
 
 
 Positions oneself as a thought leader and trusted advisor internally and externally to executive-level business decision makers of multiple assigned accounts by leveraging best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise (e.g., customers' sponsors) to build stronger relationships with decision makers of assigned accounts. Document and creates stakeholder map in the account plan of the key decision makers, influencers, sentiment, etc.
 
 
 Actively seeks customer feedback (both formal and informal) of assigned accounts regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction. Helps in the creation of long-term strategies aimed at maintaining levels of customer satisfaction. Orchestrates others (e.g., Customer Success Account Management [CSAM]) to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plan to improve customer's overall experience. Leverages key executive relationships to build trust with the customer organization. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans.
 
 
 
 Qualifications
 
 
 
 Required/Minimum Qualifications
 
 
 <ul>
 <li>
 Master&rsquo;s Degree in Business Administration with proven experience in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant areas (e.g., consulting, technology) OR
 </li>
 <li>
 Bachelor&rsquo;s Degree in Business, Technology, or related field with extensive experience in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant areas (e.g., consulting, technology) OR equivalent experience.
 </li>
 <li>
 FSI Experience is a must
 
 
 </li>
 </ul>
 
 Additional Or Preferred Qualifications
 
 
 
 <ul>
 <li>
 Master&rsquo;s Degree in Business Administration with strong, demonstrated experience in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), leading digital transformation, or other relevant areas (e.g., consulting, technology) OR
 </li>
 <li>
 Bachelor&rsquo;s Degree in Business, Technology, or related field with deep and progressive experience in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), leading digital transformation, or other relevant areas (e.g., consulting, technology) OR equivalent experience.
 </li>
 <li>
 Proven account management expertise or equivalent experience.
 
 
 </li>
 </ul>
 This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
 
 
 Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about
 
 requesting accommodations.
 
</div>

Sr. Account Manager - FSI

Confidential

<div>
 
 We are seeking a highly experienced and certified Enterprise Digital Transformation Consultant to lead our enterprise digital transformation consulting practice. This individual will play a pivotal role in leading complex digital transformation engagements for government and enterprise clients across the GCC and beyond. They will oversee the design and delivery of digital transformation strategies, roadmaps, and operating models while ensuring compliance with all mandatory standards and certifications such as ISO/IEC 27001, ISO 20000, ITIL, TOGAF, COBIT, DESC ISRv3, and SABSA.
 
 
 The role will act as the strategic anchor for digital transformation projects: mobilizing the right experts from our Cybersecurity, AI, Solution Architecture, and Advisory teams, ensuring successful delivery of transformation programs , and securing client satisfaction through best-in-class governance and delivery.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Pre-Engagement and Delivery Strategy
 
 
 <ul>
 <li>
 Support pre-engagement discovery and strategic planning sessions, ensuring proposed solutions&rsquo; alignment with client requirements.
 </li>
 <li>
 Contribute to the definition of digital transformation service frameworks and delivery methodology.
 </li>
 <li>
 Work with the Pursuit Manager and support the pursuits team with any required input, meeting or Client presentation.
 </li>
 </ul>
 
 
 
 
 
 Digital Transformation Strategy
 
 
 <ul>
 <li>
 Oversee discovery and assessment activities including ITSM/ITOM maturity reviews, Enterprise Architecture (EA) baselining, gap analysis, and benchmarking against global municipalities.
 </li>
 <li>
 Define future-state Target Operating Models (TOMs), enterprise architectures, and governance structures.
 </li>
 <li>
 Develop digital transformation roadmaps (3&ndash;5 years) incorporating cloud, AI/ML, big data, application modernization, and cybersecurity frameworks.
 </li>
 <li>
 Ensure recommendations align with COBIT 2019, ITIL4, TOGAF, DESC ISRv3, ISO/IEC 27001, and NIST CSF2.0.
 </li>
 <li>
 Establish measurable KPIs, digital dashboards, and benefits realization frameworks.
 </li>
 </ul>
 
 
 
 
 
 Governance, Risk, and Compliance
 
 
 <ul>
 <li>
 Ensure full compliance with DESC standards, ISO certifications, ITIL/ISO 20000 service management, and ISO 27001 security requirements.
 </li>
 <li>
 Liaise with the cyber security advisory team to conduct risk assessments, including cybersecurity posture, data privacy, and open-source software risks.
 </li>
 <li>
 Coordinate security audits, ensure mitigation of findings, and lead client sign-off on security architecture.
 </li>
 </ul>
 
 
 
 
 
 Knowledge Transfer &amp; Change Management
 
 
 <ul>
 <li>
 Deliver training, workshops, and knowledge-transfer programs to client stakeholders.
 </li>
 <li>
 Develop playbooks, frameworks, and governance guides for institutionalization.
 </li>
 <li>
 Support organizational change management and communication strategies.
 </li>
 </ul>
 
 
 
 
 
 Required Certifications &amp; Credentials
 
 
 
 
 
 
 
 Certifications
 
 
 <ul>
 <li>
 ITIL v4 Managing Professional / ITIL Expert
 </li>
 <li>
 TOGAF 9/10
 </li>
 <li>
 PMP or PRINCE2 Project Management Certification
 </li>
 </ul>
 
 
 
 
 
 Preferred / Added Advantage Certifications
 
 
 <ul>
 <li>
 ISO/IEC 27001:2022 Lead Implementer or Auditor
 </li>
 <li>
 ISO 9001:2015
 </li>
 <li>
 ISO 45001:2019
 </li>
 <li>
 COBIT 2019 Certification
 </li>
 <li>
 SABSA Certified Security Architect
 </li>
 <li>
 DAMA Certification (Data Management)
 </li>
 <li>
 Cloud Practitioner/Architect certification (Azure/AWS/GCP&hellip;)NIST Cybersecurity Framework familiarity (CSF2.0)
 </li>
 <li>
 DESC ISRv3 / Dubai ISR compliance expertise
 </li>
 <li>
 Arabic-speaking digital transformation consultant experience
 </li>
 </ul>
 
 
 
 
 
 Experience Requirements
 
 
 <ul>
 <li>
 10+ years in IT strategy, enterprise architecture, or digital transformation advisory, including at least 3 to 5 years in government or public sector engagements within UAE/GCC.
 </li>
 <li>
 Demonstrated experience designing and delivering:
 </li>
 <li>
 Enterprise Architecture roadmaps (TOGAF-aligned)
 </li>
 <li>
 Digital Transformation blueprints (AI, cloud, big data, app modernization)
 </li>
 <li>
 ITSM/ITOM maturity frameworks (ITIL, ServiceNow/BMC, AIOps)
 </li>
 <li>
 Strong background in stakeholder management and executive communication.
 </li>
 <li>
 Experience in benchmarking against global municipalities (NYC, Singapore, Tallinn, Barcelona, Seoul, London) is highly desirable.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Strategic leadership and ability to shape enterprise-wide digital transformation agendas.
 </li>
 <li>
 Deep knowledge of government digital agendas, smart city frameworks, and sustainability-linked digital strategies.
 </li>
 <li>
 Strong understanding of cloud-native architectures, hybrid cloud, data governance, AI enablement, application modernization, and Zero Trust security.
 </li>
 <li>
 Strategic decision-making acumen with ability to build business cases, CAPEX/OPEX models, and ROI-driven roadmaps.
 </li>
 <li>
 Exceptional stakeholder engagement, executive communication, and solution presentation skills.
 </li>
 <li>
 Ability to work across cultures and languages; GCC experience is a must.
 </li>
 </ul>
</div>

Enterprise Digital Transformation Consultant

Talent 360 ME

<div>
 
 Reachcom for Media &amp; Advertising is hiring a Senior Account Executive.
 
 
 
 This is a
 
 full-time
 
 position based in
 
 Maadi
 
 
 , Egypt
 
 , for candidates with
 
 experience in account management or client services
 
 .
 
 
 
 About Reachcom
 
 
 
 
 Reachcom for Media &amp; Advertising
 
 is a creative agency delivering innovative media and advertising solutions across digital and traditional platforms. We partner with brands to create impactful campaigns, combining strategy, creativity, and high-quality execution in every project.
 
 
 
 About The Role
 
 
 
 We are looking for a proactive
 
 Senior Account Executive
 
 to support client accounts, coordinate project delivery, and ensure client satisfaction. The ideal candidate is organized, communicative, and able to bridge client needs with internal team capabilities.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support day-to-day management of client accounts.
 </li>
 <li>
 Coordinate between clients and internal teams to ensure timely project delivery.
 </li>
 <li>
 Prepare reports, presentations, and updates for clients.
 </li>
 <li>
 Assist in developing account strategies and campaign plans.
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 Maintain strong client relationships and follow up on project feedback.
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 Stay updated on industry trends and client competitors.
 
 
 
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 </ul>
 
 Qualifications
 
 
 
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 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, or a related field.
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 2&ndash;4 years of experience in account management or client services, preferably in an advertising or media agency.
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 Strong communication, organization, and problem-solving skills.
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 Ability to manage multiple tasks and projects simultaneously.
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 Familiarity with advertising, digital marketing, and media processes.
 </li>
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 Team player with collaborative skills.
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
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 A collaborative and creative work environment.
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 Exposure to diverse clients and campaigns.
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 Professional development and growth opportunities.
 
 
 
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 </ul>
 
 Work Conditions
 
 
 
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 Working Days: Sunday to Thursday
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 Working Hours: 10:00 AM &ndash; 6:00 PM
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 <li>
 Benefits: Medical Insurance &amp; Social Insurance
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 </ul>
</div>

Sr. Account Executive.

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