enterprise account manager

OPSWAT

<div>
 OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world&rsquo;s critical infrastructure and securing our way of life.
 
 
 
 The Position
 
 
 
 The KSA Enterprise Account Manager is a significant driver of Company revenue and growth in the META region. This position is remote and will be located in Riyadh, KSA. Your responsibilities will include developing and implementing strategic account plans targeting deployments of our Metadefender and MetaAccess Security platforms. You will build the right relationships inside a target account, know how to leverage your company resources to the fullest, and negotiate and close new business. The ideal candidate will have previous work experience as a member of a corporate sales team and a career track record of exceeding multi-million-dollar sales quotas. Candidates selling into critical infrastructure and data diode sales experience are given a preference.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Strategically hunt for new business opportunities that leverage high-value use cases in key verticals.
 </li>
 <li>
 In close partnership with your Solutions Engineer, develop and execute sales strategies and tactics to sell OPSWAT products, solutions, and services to exceed your sales targets.
 </li>
 <li>
 Communicate value propositions to clients that speak intimately to their needs and requirements.
 </li>
 <li>
 Utilize client-centric, solutions-oriented selling strategies and a hunter&rsquo;s mentality to identify, qualify, and convert enterprise sales.
 </li>
 <li>
 Effectively articulate financial ROI/TCO value, and build value throughout the negotiation process.
 </li>
 <li>
 Maintain extensive and accurate account and opportunity detail in Salesforce CRM, including account win plans, customer touch points, sales inhibitors, etc.
 </li>
 <li>
 Leverage all cross-functional resources to achieve your quota: Executive management, Inside Sales Development, Customer Success, Field and Event Marketing, Sales Operations, and others.
 </li>
 <li>
 Forecast and report revenue projections to manage and deliver a predictable pipeline to drive forecast accuracy.
 </li>
 <li>
 Overachieve on annual quota, measured quarterly.
 
 
 
 </li>
 </ul>
 
 What We Need From You
 
 
 
 <ul>
 <li>
 A minimum of 7 years of successfully selling technology products and solutions to businesses.
 </li>
 <li>
 Saudi nationals are preferred.
 </li>
 <li>
 Excellent of vendor management in Government/Public sector.
 </li>
 <li>
 Bachelor&rsquo;s degree, preferably in a technical discipline or equivalent experience.
 </li>
 <li>
 Successful track record selling complex solutions directly to enterprise customers.
 </li>
 <li>
 You&rsquo;re persuasive and have excellent negotiation and presentation skills. You can effectively communicate with technology-oriented and senior business executives at the &ldquo;C&rdquo; level and are comfortable articulating the technical and business value of the Metadefender platform.
 </li>
 <li>
 Your work is a mix of strategic and proactive account activity, and you have a demonstrated ability to uncover, qualify, develop, and close new accounts.
 </li>
 <li>
 Ability to set goals, prioritize tasks, and achieve success with minimal oversight in a sometimes ambiguous work environment.
 </li>
 <li>
 You keep your pipeline accurate and your forecast updated for management.
 </li>
 <li>
 Possess, at minimum, a fundamental understanding of security threats, solutions, and security tools.
 </li>
 <li>
 Excellent time management skills and work with high levels of autonomy and self-direction.
 </li>
 <li>
 You&rsquo;re highly competitive, ramp quickly, are incredibly adaptive, and pride yourself on exceeding sales goals.
 </li>
 <li>
 Ability to travel as necessary to your assigned accounts and Company meetings.
 </li>
 <li>
 Highly ethical and professional personal conduct.
 </li>
 <li>
 Must be fluent in both English and Arabic.
 
 
 
 </li>
 </ul>
 OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
 
 
 Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
</div>

Enterprise Account Manager (Cybersecurity)

Arwen Tech

<div>
 Posted on Oct 21, 2025
 
 
 Title
 
 
 Enterprise Account Manager Sales
 
 
 Apply before
 
 
 Nov 30, 2025
 
 
 City
 
 
 Karachi
 
 
 
 Responsibilities
 
 
 
 
 Senior Enterprise Account Manager Sales
 
 
 
 The Senior Enterprise Account Manager plays a crucial role in driving strategic partnerships and achieving ambitious sales goals within our Arwen Tech. This position requires a highly experienced and results-oriented individual with a proven track record of success in managing complex enterprise accounts. The ideal candidate will possess exceptional relationship-building skills, deep industry knowledge, and a strong commitment to delivering exceptional customer value
 
 
 <ul>
 <li>
 Expand our work in new areas of the client&rsquo;s business through new offerings and services through approved contracting channels, Help originate sales opportunities and take them through to successful closure
 </li>
 <li>
 Respond to RFPs around specific, approved opportunities
 </li>
 <li>
 Manages the SOW &amp; provides status updates to clients for the incremental work sold
 </li>
 <li>
 Work closely with the commercial director to report on P&amp;L and MIS for incremental sales
 </li>
 <li>
 Creating/managing Account Based and/or industry specific marketing programs, primarily in-person events, webcasts, email campaigns and content syndication
 </li>
 <li>
 Collaborate across business units (Digital, Campaigns, Product Marketing, Product Development, Go to Market), with content marketing and campaign strategists, to align around messaging, event format, and goals
 </li>
 <li>
 Build and maintain C level relationships across lines of business to gain an understanding of business goals, concerns &amp; priorities within key accounts
 </li>
 <li>
 Partner with extended internal teams to build comprehensive account plans, ensuring long term customer influence &amp; achievement of sales goals
 </li>
 <li>
 Identify new accounts and develop new opportunities within your existing accounts
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Weekly reports and quarterly review meetings preparation are routine work, this is to be communicated to higher management and making essential data recording system is part of the job.
 
 
 
 Knowledge, Skills, Abilities (KSA&rsquo;s) required to successfully perform the job:
 
 
 
 <ul>
 <li>
 Knowledge: Must have a deep industry knowledge, must be motivated, highly structured and organized,
 </li>
 <li>
 Skills: Familiar with Arwen&rsquo;s portfolio of solutions and products. Well verse on MS Office. Strong account management and relationship building skills.
 </li>
 <li>
 Abilities: Reliable, responsible, dependable, and driven to exceed sales plan. Demonstrate reasonable and sound judgment. Ability to manage and deal with Decision influencers and makers at customer organizations. Ability to present and win business cases within Arwen&rsquo;s senior and top management executives.
 
 
 </li>
 </ul>
 
 Education, Experience, Licensure, Certification Required For The Position
 
 
 
 <ul>
 <li>
 Experience: The minimum educational requirement to be a Senior Enterprise Account Manager is a Bachelor&rsquo;s degree preferably in Business, Engineering, or any related field, but candidates with an MBA or any advanced degree are preferred. A minimum of at least 07-10 years of experience in a related field (System Integrator) is required. Candidates with eight or more years of Sales in IT (SI) will have an edge. Previous experience in Account Management or Territory Sales and display an attitude that is key to success. Experience of managing major national accounts at head office level. Highly self-motivated.
 
 
 </li>
 </ul>
 
 Competencies Required To Successfully Perform The Job
 
 
 
 
 Technical Competencies
 
 
 
 
 Behavioral/General Competencies
 
 
 
 Proven experience in sale
 
 
 Team player
 
 
 Sales Related Certifications
 
 
 Task Oriented (Focused on Weekly, Monthly and Annual Targets)
 
 
 Good computer skills (MS Office)
 
 
 Presentable
 
 
 Knowledge of Enterprise management
 
 
 Initiative
 
 
 Achievement Oriented
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Excellent Salary
 </li>
 <li>
 Fuel Allowance
 </li>
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 Internet Allowance
 </li>
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 Medical Insurance
 </li>
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 Annual Leaves
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 EOBI
 </li>
 <li>
 Annual Bonus
 </li>
 </ul>
</div>

Enterprise Account Manager Sales

Sovos

<div>Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don't worry if you don't check all the boxes - apply anyway! We're focused on hiring the right people, not just the &quot;right&quot; resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do:

As a Senior Enterprise Account Manager at Sovos, you'll drive strategic growth within our existing client base, helping enterprise organizations maximize their investment in our compliance solutions. In a world where tax compliance isn't optional, you'll partner with clients to navigate evolving regulatory requirements and identify opportunities to expand their use of Sovos' industry-leading cloud tax software.

Your role goes beyond traditional account management&mdash;you'll be a trusted advisor who understands the complexities of contract negotiations, procurement processes, and the strategic value of compliance technology. Working across borders and industries, you'll manage the full lifecycle of client relationships, from contract reviews to executive-level consultations that shape long-term partnerships.

More specifically, you will:
<ul>
<li>Review and demonstrate the value of Sovos' SaaS-based products and services to current enterprise accounts, identifying opportunities to expand usage and ensure compliance across multiple jurisdictions</li>
<li>Build and manage a robust pipeline across your assigned territory, delivering profitable agreement renewals and expansions while consistently meeting and exceeding revenue targets with accurate forecasting</li>
<li>Conduct executive-level discussions with senior stakeholders, presenting consultative, value-based solutions that align with client needs and shape a shared vision for long-term partnership</li>
<li>Navigate complex contract negotiations with procurement and legal teams, leveraging advanced negotiation skills to manage enterprise agreements and address non-starters effectively</li>
<li>Serve as a strategic thought leader, educating clients on compliance trends and teaching them about solutions they may find valuable as their regulatory requirements evolve</li>
<li>Integrate late-stage changes seamlessly without disrupting deal momentum, ensuring smooth transitions from sales to implementation with clear expectations</li>
<li>Communicate effectively across multiple channels&mdash;phone, email, social media, and onsite meetings&mdash;to maintain strong relationships and drive customer satisfaction</li>
<li>Participate in mentorship programs and knowledge-sharing initiatives, contributing to team development and organizational growth</li>
</ul>
What We Need From You
<ul>
<li>3+ years of account management or quota-carrying sales experience, with business-to-business sales background preferred</li>
<li>Proven track record of meeting or exceeding annual quota for at least two consecutive years and/or achieving President's Club recognition</li>
<li>Demonstrated success in growing and retaining a book of business while exceeding quota targets year over year</li>
<li>Experience with SaaS solutions and cloud-based environments preferred, with understanding of subscription-based business models</li>
<li>Strong ability to present consultative solutions by actively listening to customer needs and shaping long-term relationship strategies</li>
<li>Excellent communication and interpersonal skills, with ability to navigate difficult conversations both internally and externally</li>
<li>Experience working with procurement teams, legal departments, and managing renewal negotiations in complex enterprise environments</li>
<li>High degree of self-awareness, commitment to personal development, and demonstrated initiative to drive results</li>
<li>Ability to work independently while maintaining integrity and ethical behavior across all stakeholder interactions</li>
<li>Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire</li>
</ul>
What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!
<ul>
<li>Flexible Time-Off</li>
<li>Comprehensive Health, Dental and Vision benefits</li>
<li>401(k) with employee sponsored match</li>
<li>Bi-Weekly Meeting Free Days</li>
<li>Mentoring Programs</li>
<li>Globally recognized Training and Development programs</li>
<li>Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more!</li>
</ul>
Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries - including half the Fortune 500 - trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.</div>

Senior Enterprise Account Manager

Nutanix

<div>Hungry, Humble, Honest, with Heart.
The Opportunity
Are you an experienced sales professional with a strong background in the healthcare sector, possessing exceptional communication skills and the ability to build meaningful relationships with decision-makers? If so, you'll thrive in this dynamic role as an Enterprise Account Manager at Nutanix, where you'll have the opportunity to engage directly with key accounts, collaborate with a supportive team, and contribute to innovative projects that drive growth in the healthcare sector.
About the Team
This role will be part of the Public Sector Sales team at Nutanix in Riyadh, Saudi Arabia. The team is characterized by a strong focus on exceeding expectations and fostering a supportive culture that emphasizes respect and a growth mindset. The mission of the team is to engage deeply with customers across the health sector and oil and gas industries, driving innovative solutions and establishing meaningful relationships to support the unique needs of these sectors.
You will report to the Public Sector Sales Leader, who is known for treating team members with respect while maintaining high expectations for performance. They foster a collaborative environment where transparency regarding quotas and performance is encouraged.
Your Role<ul><li>
Engage and manage the key accounts in the healthcare sectors throughout Saudi Arabia.</li><li>
Achieve defined sales quotas and maintain accurate forecasting and sales funnel management.</li><li>
Demonstrate strong expertise in technical specifications required to sell Nutanix products and services to the large strategic / Key acounts in the region.</li><li>
Possess an attitude towards understanding how technology products and solutions solve business problems and the competitive landscape.</li><li>
Work collaboratively with employees within the sales function and cross-functional teams such as Marketing, Sales Operations, System Engineering, and Product Development.</li><li>
Target account selling, solution selling, and consultative sales techniques.</li><li>
Use SFDC strong verbal and written communication skills, including presentation skills.</li><li>
Articulate the Nutanix value proposition, features, product messages and positioning.</li><li>
Foster a growth mindset and actively seek new customer opportunities while supporting the retention of existing accounts.</li></ul>
What You Will Bring<ul><li>
Minimum of 8 years of relevant experience in the health sector.</li><li>
Outside software sales, quota carrying, hunting, and successful closing skills.</li><li>
Experience meeting individually with C-Level decision-makers</li><li>
A track record of exceeding assigned sales quotas in multiple, continuous years.</li><li>
Keen ability to develop new accounts and penetrate new divisions and organizations within your assigned accounts.</li><li>
Ability to work collaboratively with employees within the sales function and across functions including Marketing, Sales Operations, System Engineering, and Product Development.</li><li>
Highly organized, with deep knowledge of account planning and strategy.</li><li>
Fluency in Arabic and English is required for this role.</li></ul> 
Work Arrangement
On Site: This role is based on-site, offering the opportunity to collaborate face-to-face with team members in a dynamic and engaging work environment. Being physically present allows for seamless teamwork and direct access to resources that support your success. Additional team-specific guidance and norms will be provided by your manager.</div>

Enterprise Account Manager - Healthcare Sector, KSA

Beckman Coulter Diagnostics

<div>Location: Saudi Arabia 
Business: Radiometer &ndash; Part of Danaher Diagnostics<h3 class="jobSectionHeader">
About Radiometer | Danaher Diagnostics</h3>
At Radiometer, a Danaher Diagnostics company, we pioneer critical care and acute diagnostics that empower healthcare professionals to make life-saving decisions &mdash; fast. Our portfolio of blood gas analyzers (ABL series), transcutaneous monitoring systems, and point-of-care diagnostic solutions supports clinicians in hospitals and emergency departments around the world.
As part of Danaher, you&rsquo;ll join a global science and technology leader that drives innovation across six diagnostics companies including Beckman Coulter, Cepheid, Leica Biosystems, Radiometer, HemoCue, and Aldevron. Guided by the Danaher Business System (DBS), we transform how diagnostics improve patient care every day.<h3 class="jobSectionHeader">
Job Summary</h3>
We are seeking a strategic and results-driven Enterprise Account Manager to accelerate growth for Radiometer within Saudi Arabia&rsquo;s healthcare ecosystem. This pivotal role will focus on expanding our footprint in government institutions, national healthcare projects, and leading private hospital groups, ensuring our critical care diagnostic solutions are at the forefront of Saudi Arabia&rsquo;s healthcare transformation under Vision 2030.
The successful candidate will have a proven record of driving enterprise-level IVD and critical care solution sales, managing complex tenders, and building long-term strategic partnerships with MOH, NUPCO, and major healthcare networks.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
Strategic Account Leadership<ul><li>
Develop and execute tailored enterprise account strategies to expand Radiometer&rsquo;s market share across large hospitals, government facilities, and enterprise groups.</li><li>
Act as the primary relationship owner for key strategic accounts, building multi-level engagement across procurement, laboratory, biomedical, and executive stakeholders.</li></ul>
Business Growth &amp; Solution Expansion<ul><li>
Identify new business opportunities and implement long-term growth plans within existing and new enterprise accounts.</li><li>
Lead sales of the full Radiometer portfolio &mdash; blood gas systems, transcutaneous monitors, consumables, and digital connectivity solutions (AQURE/LIS integration).</li><li>
Partner with other Danaher Diagnostics OpCos (Beckman Coulter, Cepheid, Leica Biosystems, etc.) to present comprehensive diagnostic solutions that enhance operational efficiency and patient outcomes.</li></ul>
Tender &amp; Contract Management<ul><li>
Manage complex tender cycles, contract renewals, and pricing strategies in coordination with commercial excellence and legal teams.</li><li>
Ensure Radiometer solutions are specified and positioned competitively within MOH and NUPCO frameworks.</li></ul>
Cross-Functional Collaboration<ul><li>
Work closely with marketing, applications, service, and technical teams to deliver best-in-class customer experiences.</li><li>
Lead pre-sales activities, workflow demonstrations, and post-installation success initiatives.</li></ul>
Market Intelligence &amp; Forecasting<ul><li>
Monitor IVD market trends, competitive movements, and health system initiatives to identify emerging opportunities.</li><li>
Maintain accurate CRM pipeline forecasting and reporting aligned with Danaher KPIs.</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Bachelor&rsquo;s degree in Biomedical, Life Sciences, Medical Technology, or related field.</li><li>
5&ndash;7+ years of experience in enterprise or key account management within the IVD or critical care diagnostics industry.</li><li>
Strong understanding of the Saudi healthcare ecosystem, particularly MOH, NUPCO, and large private providers.</li><li>
Proven success in solution selling, tender management, and long-term contracting.</li><li>
Excellent communication and negotiation skills in English; Arabic proficiency strongly preferred.</li><li>
Willingness to travel frequently across KSA (up to 70%).</li></ul><h3 class="jobSectionHeader">
Preferred Attributes</h3><ul><li>
Existing relationships with key stakeholders in Saudi Ministry of Health, NUPCO, National Guard, and large private hospital chains.</li><li>
Experience working with international diagnostic manufacturers or channel partners.</li><li>
Familiarity with digital transformation initiatives, LIS integration, and hospital automation solutions.</li><li>
Passion for improving patient outcomes through innovation in critical care diagnostics.</li></ul><h3 class="jobSectionHeader">
Why Join Radiometer | Danaher</h3>
When you join Radiometer, you join a purpose-driven culture built on innovation, collaboration, and growth. You&rsquo;ll have the autonomy to make an impact, supported by Danaher&rsquo;s global resources, training, and DBS excellence system that drives every associate to grow both personally and professionally.
Be part of the team that enables faster, more accurate decisions that save lives &mdash; every day.
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.</div>

Enterprise Account Manager – Critical Care & Point of Care Diagnostics (IVD Solutions)

Mint Specialist Recruitment Ltd

<div>
 
 We are seeking a dynamic and experienced Senior Account Manager with an extensive history of managing Enterprise Accounts, focused on selling cloud IT solutions in the United Arab Emirates market, to join a multinational, industry-leading Cloud IT Systems Integrator and Managed Service Provider, based in their Dubai office.
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Generate and drive sales and sales activities in named enterprise sized clients
 </li>
 <li>
 Manage client relationships through all phases of the sales cycle
 </li>
 <li>
 Stay abreast of market conditions, new technologies and business opportunities, regularly reporting to your Sales Manager.
 </li>
 <li>
 Provide a consultative sales process to prospects
 </li>
 <li>
 Deliver exciting sales presentations
 </li>
 </ul>
 
 
 
 
 Required skills:
 
 <ul>
 <li>
 Arabic &amp; English Speaker
 </li>
 <li>
 Overall 5+ years of experience in IT Enterprise Account Management, selling AWS &amp; Azure cloud, digital, data solutions in the UAE market
 </li>
 <li>
 Recent experience working for an IT Systems Integrator or Vendor
 </li>
 <li>
 Excellent communication skills, written and spoken
 </li>
 <li>
 A proven track record of success including customer success stories
 </li>
 <li>
 Self-starter with exceptional motivation &amp; drive
 </li>
 </ul>
 
 
 
 
 If you are an experienced and ambitious Sales &amp; Account Management professional and have a successful track record of Cloud Solution sales in United Arab Emirates, then we'd love to hear from you!
 
</div>

Account Manager

Pulse Global Limited

Role Overview We are seeking a Customer Success Manager (CSM) based in Dubai, UAE, who will play a key role in driving customer success, retention, and growth across Pulse iD's portfolio of banking and enterprise clients. This role combines strategic account management, marketing partnership enablement, and loyalty program optimisation. You will act as the primary point of contact for clients-overseeing implementation, campaign performance, and ongoing engagement-while ensuring that Pulse iD solutions deliver tangible business value. The ideal candidate has a strong background in marketing and loyalty, excels in stakeholder management, and brings experience in managing and expanding enterprise client relationships. Key Responsibilities <ul> <li>Act as the trusted advisor and main point of contact for assigned clients, ensuring successful onboarding, adoption, and optimisation of Pulse iD solutions.</li> <li>Partner with client marketing and product teams to design and execute data-driven loyalty and engagement strategies.</li> <li>Conduct regular business reviews, presenting performance insights, marketing results, and ROI-driven recommendations.</li> <li>Collaborate cross-functionally with Product, Engineering, and Marketing teams to ensure client requirements are prioritised and delivered effectively.</li> <li>Manage the full customer lifecycle-from onboarding to renewal-ensuring satisfaction and sustained value delivery.</li> <li>Identify and execute upsell and cross-sell opportunities to expand client relationships and revenue.</li> <li>Build and maintain strong relationships with key stakeholders across marketing, loyalty, and technology functions.</li> <li>Monitor account health, proactively identify risks, and implement strategies to maintain client retention and advocacy.</li> <li>Translate client feedback into actionable insights to inform product development and service enhancements.</li> </ul> Requirements <ul> <li>Based in Dubai, UAE (mandatory).</li> <li>3-5 years of experience in Customer Success, Account Management, or Marketing-preferably in fintech, loyalty, or payments.</li> <li>Proven track record in managing enterprise clients and building long-term stakeholder relationships.</li> <li>Strong marketing and campaign management background, with an understanding of engagement and loyalty strategies.</li> <li>Experience in upselling, renewals, and expanding existing client relationships.</li> <li>Excellent communication and presentation skills, capable of influencing across multiple levels including senior executives.</li> <li>Analytical thinker with the ability to interpret data and translate it into actionable insights and growth opportunities.</li> <li>Proactive, organised, and customer-focused, with a passion for driving measurable outcomes.</li> </ul> Why Join Pulse iD <ul> <li>Be part of a visionary fintech shaping the future of customer loyalty and digital engagement.</li> <li>Collaborate with top-tier clients, including leading banks and global financial institutions.</li> <li>Enjoy flexibility through a remote-friendly and globally connected work culture.</li> <li>Access career growth opportunities in an innovative, high-growth environment.</li> </ul> To Apply If you're passionate about helping brands and financial institutions deliver exceptional customer engagement and loyalty experiences, we'd love to hear from you. Please submit your application through our Careers Portal: Pulse iD is an equal opportunity employer and values diversity in all its forms. We welcome applicants from all backgrounds, without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Customer Success Manager

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