enterprise account manager

Blue Chip Computer Systems

Key Responsibilities<ul><li>Identify and develop new business opportunities for cloud, storage, backup, and datacenter solutions.</li><li>Generate leads and manage enterprise and SME accounts across various industries.</li><li>Promote solutions including public/private cloud, virtualization, backup &amp; disaster recovery, storage, servers, hyperconverged infrastructure, and datacenter services.</li><li>Conduct client meetings, presentations, and requirement analysis sessions.</li><li>Coordinate with presales and technical teams for solution design and proposal preparation.</li><li>Prepare quotations, commercial proposals, and negotiate contracts with clients.</li><li>Manage the complete sales cycle from lead generation to project closure.</li><li>Achieve monthly and quarterly sales and GP targets.</li><li>Maintain strong relationships with existing customers for renewals, upselling, and cross-selling opportunities.</li><li>Follow up on pending quotations, payments, and project status updates.</li><li>Maintain and update CRM/pipeline reports regularly.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Business Administration, Marketing, or related field.</li><li>Minimum 2&ndash;5 years of experience in cloud/datacenter/storage sales within a system integrator or IT solutions company.</li><li>Good knowledge of cloud platforms, storage solutions, virtualization, backup, and datacenter technologies.</li><li>Experience handling enterprise accounts in the UAE market.</li><li>Strong communication, negotiation, and presentation skills.</li><li>UAE driving license preferred.</li></ul>Pay: AED5,000.00 - AED8,000.00 per hourWork Location: In person

Enterprise Account Manager – Cloud & Datacenter

Time Express Parcels

Job Title: Key Account ManagerCompany: Time Express Parcels Location: Dubai, UAE Job Type: Full-TimeJob OverviewTime Express Parcels is seeking a high-performing Key Account Manager to manage and strengthen our most valuable client relationships. In this role, you will act as the primary strategist, operational lead, and growth driver for your assigned portfolio. You will oversee the complete client lifecycle, from onboarding to long-term retention, while building and managing the personnel required to support these accounts effectively.Key ResponsibilitiesClient Onboarding &amp; Retention<ul><li>Lead the seamless onboarding process for new enterprise-level clients</li><li>Establish clear Key Performance Indicators (KPIs) during the kickoff phase</li><li>Conduct regular performance reviews to ensure account health and client satisfaction</li></ul>Customer Relations &amp; Escalation Management<ul><li>Serve as the primary and trusted point of contact for key stakeholders</li><li>Resolve complex, high-priority client escalations professionally and efficiently</li><li>Identify root causes of operational issues and implement corrective actions to prevent recurrence</li></ul>Account Growth &amp; Profitability<ul><li>Identify and execute upselling and cross-selling opportunities within assigned accounts</li><li>Protect and improve account profitability through strategic pricing and cost management</li><li>Accurately forecast monthly, quarterly, and annual revenue streams</li></ul>Personnel Hiring &amp; Team Leadership<ul><li>Recruit, interview, and hire dedicated personnel to support client accounts</li><li>Train, mentor, and manage team members to ensure excellent service delivery</li><li>Conduct performance evaluations and support employee career development</li></ul>Qualifications<ul><li>Experience: 5+ years of experience in Account Management, Client Relations, or Logistics/Express Courier Management</li><li>Leadership: Proven track record of hiring, building, and managing high-performing teams</li><li>Financial Acumen: Strong understanding of account P&amp;L, margins, and revenue growth</li><li>Problem Solving: Excellent negotiation skills with experience handling high-level client escalations</li><li>Communication: Fluent in English with strong presentation, communication, and stakeholder management skills</li></ul>Application Question(s):<ul><li>Do you have experience managing key or enterprise accounts?</li><li>Have you worked in logistics, courier, or express delivery operations?</li><li>How many team members have you managed?</li><li>How soon can you join?</li></ul>Work Location: In person

Key Account Manager

Trend Micro Inc.

<div>TrendAI&trade;, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. 
 
At TrendAI&trade;, we&rsquo;re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. 
 
AI Fearlessly.
POSITION OVERVIEW
The Account Manager (AM) with UAE will focus on proactively selling Trend Micro products and services into Major Enterprise Accounts. The Major Account Manager will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers and Global System Integrators.
PRIMARY RESPONSIBILITIES
<ul><li>Act as the account lead for assigned accounts based on the Client Value Proposition
</li><li>Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients&rsquo; IT and Cybersecurity goals and objectives
</li><li>Provide back up and support to client teams where required
</li><li>Recognized as the go-to person internally on the own client portfolio
</li><li>Partner internally with cross-functional teams &ndash; such as Technical, Regional Account Managers, Marketing &ndash; to understand customer goals and key performance metrics
</li><li>Pro-actively engage and drive opportunities with respective enterprise customers
</li><li>Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans and customer relationship tools
</li><li>Maintain sound knowledge of the industry, trends and the competitive posture of Trend Micro and other industry leaders regarding software product offerings and support services
</li></ul>SECONDARY RESPONSIBILITIES
<ul><li>Participate in industry conferences, trade shows and seminars, as required
</li><li>Participate in the planning and execution of programs designed to promote Trend Micro&rsquo;s activities
</li><li>Document and regularly maintain all relevant information in Salesforce
</li></ul>EXPERIENCE
<ul><li>5+ years&rsquo; experience in Account Management in Information Technology / Security solutions companies
</li><li>Experience of with in Oil &amp; Gas, Government, BFSI, Commercial market sectors
</li><li>Ability to effectively engage at the C level
</li><li>Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market
</li><li>Strong knowledge of Virtualization and cloud-based solutions preferred
</li><li>Pattern of quantifiable success in large account management and selling strategies
</li><li>Bachelor's Degree in Engineering, IT or Management with equivalent work experience preferred
</li></ul>TrendAI strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
#LI-Onsite
#LI-NA1
We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.</div>

Account Manager

Autodesk

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>Job Requisition ID #</div></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div>
26WD98778<div>
Position Overview 
The Principal Partner Account Manager is a senior, enterprise level role responsible for building and executing transformational strategies across Autodesk&rsquo;s most critical volume partners. This role drives systemic alignment, global consistency, and scalable impact through expert level strategic planning, performance management, and partner enablement. The position plays a pivotal role in shaping the global partner ecosystem and accelerating partner led innovation and growth at scale. 
 
Responsibilities 
Strategic Alignment &amp; Account Planning 
<ul><li>Design and lead enterprise level strategic account planning frameworks</li><li>Drive systemic alignment between Autodesk and business critical partners across regions and functions</li></ul>
Business Development &amp; Market Expansion 
<ul><li>Shape partner led growth strategies and transformational go to market initiatives</li><li>Influence market presence and long term ecosystem impact through strategic partner engagement</li></ul>
Performance Management &amp; Executive Business Reviews 
<ul><li>Establish performance management standards across partner tiers</li><li>Lead executive level partner business reviews to ensure accountability and strategic outcomes</li></ul>
Pipeline &amp; Forecast Management 
<ul><li>Set enterprise benchmarks for pipeline health and forecast accuracy</li><li>Leverage advanced insights to guide strategic and operational decision making</li></ul>
Partner Advocacy &amp; Enablement 
<ul><li>Lead partner advocacy efforts at scale</li><li>Design enablement strategies that drive consistency and scalability across geographies and partner segments</li></ul>
Market Intelligence &amp; Competitive Insight 
<ul><li>Apply deep market intelligence and competitive analysis to influence Autodesk&rsquo;s global partner strategy</li><li>Drive differentiation and innovation through insights gathered across the partner ecosystem</li></ul>
Sales &amp; Cross Functional Collaboration 
<ul><li>Partner Sales: Drive enterprise level alignment between Autodesk account teams, territory sales, and strategic partners</li><li>Autodesk Sales: Deliver executive insights on pipeline health, forecasts, and strategic initiatives to inform global execution</li><li>Cross Functional Leadership: Partner with Marketing, Customer Success, and Operations to deliver integrated solutions at scale</li><li>Geo &amp; Regional Alignment: Establish standards for consistent messaging and strategic execution across regions, partner tiers, and business units</li></ul> 

Minimum Qualifications 
<ul><li>12+ years of experience in partner management, sales, business development, or strategic account management within a complex B2B or technology environment</li><li>Proven experience leading enterprise level partner strategies and executive stakeholder engagements</li><li>Demonstrated success managing global or multi regional partner ecosystems</li><li>Experience influencing cross functional and senior leadership without direct authority</li></ul></div><ul><li>Enterprise level strategic relationship management and ecosystem leadership</li><li>Expert business acumen and partner strategy development</li><li>Advanced data driven decision making and performance analysis</li><li>Executive level communication, influence, and stakeholder management</li><li>Strategic use and influence of CRM platforms and Autodesk systems</li><li>Strong empathy and collaboration across global teams and cultures</li></ul> 

Preferred Qualifications 
<ul><li>15+ years of experience in partner ecosystems, enterprise sales, or global go to market strategy</li><li>Experience working within or alongside large technology, SaaS, or platform based organizations</li><li>Prior ownership of global partner programs, multi tier partner models, or volume partner strategies</li><li>MBA or advanced business degree</li><li>Experience driving transformation, standardization, and scale across complex partner organizations</li></ul> 
RS27
#LI-SK1
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software &ndash; from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk &ndash; it&rsquo;s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you&rsquo;re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk&rsquo;s competitive compensation package. Offers are based on the candidate&rsquo;s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Diversity &amp; Belonging 
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).</div>

Principal Partner Account Manager

Diligent

<div><div>Position Overview:

The Customer Success Manager II is responsible for driving long-term success and growth across a strategic portfolio of enterprise customers. This role serves as the primary business partner and trusted advisor to senior stakeholders, ensuring an exceptional customer experience, strong net revenue retention, high product adoption, and advocacy.

As the key point of contact for Diligent&rsquo;s solutions, the CSM II leads proactive account management, orchestrates cross-functional resources, and partners closely with Sales and Services to deliver measurable outcomes and expand our footprint within each account.
<h3 class="jobSectionHeader">
Key Responsibilities</h3>
<ul><li>Own a portfolio of enterprise accounts with accountability for renewal, net revenue retention, and expansion, leveraging data and insights to proactively manage risk and opportunity.</li>
<li>Drive product adoption and value realization by developing and executing customer success plans aligned to the customer&rsquo;s strategic objectives and key outcomes.</li>
<li>Deliver a best-in-class customer experience across all phases of the customer lifecycle, from onboarding through renewal, coordinating with Implementation, Professional Services, Support, Product, and other internal teams.</li>
<li>Lead executive-level engagements, including QBRs/EBRs and strategic reviews with C-suite, board administrators, and senior directors, to demonstrate ROI, influence adoption, and surface new opportunities.</li>
<li>Identify, qualify, and partner on expansion opportunities in close collaboration with the Expansion Sales team, ensuring smooth handoffs, aligned account strategies, and clear growth plans.</li>
<li>Facilitate successful onboarding and rollout of Diligent products and modules, working alongside the Implementation team to ensure stakeholder alignment, training, and effective change management.</li>
<li>Build and maintain strong, multi-threaded relationships with key business and technical stakeholders, becoming a trusted advisor who understands their governance, risk, compliance, and operational priorities.</li>
<li>Act as the voice of the customer internally, providing structured feedback and insights to Product, Marketing, Services, and Operations to influence roadmap and process improvements.</li>
<li>Monitor account health and usage leveraging dashboards and analytics, intervening early to address risks, drive adoption, and reinforce value.</li>
<li>Champion customer advocacy, by identifying referenceable customers, case study opportunities, testimonials, and participation in user groups or events.</li>
<li>Collaborate on process and playbook improvements within the Customer Success organization to drive consistency, scalability, and excellence in how we serve enterprise customers.</li>
</ul><h3 class="jobSectionHeader">Required Experience &amp; Skills</h3>
<ul><li>5+ years of professional experience, including 2&ndash;4+ years in Customer Success, Account Management, or a similar client-facing role within B2B SaaS.</li>
<li>Proven experience managing mid-market and/or enterprise accounts, with comfort engaging senior and executive stakeholders (Director, VP, C‑Suite).</li>
<li>Demonstrated track record of meeting or exceeding renewal, retention, and expansion targets.</li>
<li>Strong experience using CRM tools (preferably Salesforce) to manage accounts, opportunities, and customer health activities.</li>
<li>Excellent communication and presentation skills, able to translate complex concepts into clear, compelling narratives for multiple stakeholder groups.</li>
<li>Strong consultative and problem-solving skills, with a natural curiosity about the customer&rsquo;s business, use cases, and success metrics.</li>
<li>High level of resilience, ownership, and accountability, with the ability to navigate ambiguity and manage competing priorities across a large book of business.</li>
<li>Passion for technology and a solution-centric mindset, with the ability to quickly learn new products and articulate their business value.</li>
<li>Strong organizational skills and attention to detail, with experience managing multiple customers, projects, and deadlines simultaneously.</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Experience in governance, risk, compliance, legal, or adjacent enterprise software environments is a plus.</li>
<li>Background working in a matrixed, global organization with cross-functional partners across time zones.</li>
<li>Familiarity with customer success platforms and data-driven approaches to managing account health and adoption.</li>
</ul>
</div><div><div>U.S pay range
$75,040 - $93,800 USD</div><div>
Pay Range
$75,040 - $93,800 USD</div></div><div>

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
<div>
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you&rsquo;re not just building the future - you&rsquo;re an agent of positive change, joining a global community on a mission to make an impact.</div>

Learn more at diligent.com or follow us on LinkedIn and Facebook 


What Diligent Offers You
<ul>
<li>Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients</li>
<li>We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few</li>
<li>We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.</li>
<li>Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.</li>
</ul>
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability &ndash; to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. 


We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.</div></div>

Customer Success Manager II

Alghanim INDUSTRIES

Date: 15 May 2026
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Job Summary
 The Enterprise Sales Manager is responsible for driving Sama X Starlink broadband solutions and services revenue growth for across Kuwait and, when required, other GCC markets. The role focuses on developing and managing both direct (inbound digital/web-based and outbound) and indirect sales channels to accelerate sales of satellite broadband connectivity solutions.
 The Enterprise Sales Manager will lead go-to-market execution across key segments including VVIP customers, professional consumers, SMEs, large enterprises, government entities, Telcos/MNOs, O&G (onshore/offshore), maritime and integrators amongst others requiring high-performance satellite connectivity.
 The Enterprise Sales Manager should have existing and strong contacts with key industries in Kuwait such as O&G, banks, government and public sector, maritime and logistics.
 The role requires strong commercial leadership to position Sama X’s broadband solutions as a reliable, high-performance alternative for primary, backup, and mission-critical connectivity needs Job Responsibilities
 Identify, engage, and close new business opportunities across the MENA region as the markets open for Starlink and for Sama X.
 Drive the sales process rigorously: from prospecting, qualification, and solution presentation to negotiation and closing.
 Build and maintain relationships with high-value clients, acting as their key point of contact and ensuring a high level of satisfaction.
 Develop proposals, negotiate terms, and finalize contracts with enterprise clients.
 Provide ongoing account management, identifying upselling and cross-selling opportunities.
 Conduct thorough market research to stay informed about industry trends, competitor activities, and market demands.
 Represent NewCo at industry events and networking opportunities, building brand awareness and fostering new business connections.
 Development and oversight of all direct channel development – primarily web-based marketing per country and regionally
 Develop indirect channel partnerships, including, but not limited to, ICT VARs, Satellite Solutions Providers, Telecommunications Operators/MNOs.
 Support CCO and senior sales leads to develop and manage pipeline and sales forecasts vs. budget and ensure accurate and meaningful reporting against KPIs and targets
 Responsible for meeting revenue targets and for implementing supporting strategies, varying by segment or market.
 Candidate Requirements
 
University graduate, ideally with a post-graduate degree, in a relevant field (e.g. business, telecommunications, engineering).
 
5 years or more of sales experience in ICT, connectivity, broadband industry, ideally with previous responsibility for regional and international sales.
 
Previous exposure to satellite communications not essential, but preferable.
 
Demonstrable track record of developing new markets and achieving sales targets.
 
Ideally, experience in a start-up environment and/or building a new business line within a larger group.
 
Strong communication skills to give direction to all stakeholders in various areas within team and across other functions (Finance, Technology, etc.)
 
Strong network across Kuwait and the GCC region.
 
Excellent interpersonal and presentation skills and ability to persuade and lead diverse stakeholders.
 
Comfortable with B2B sales (B2C nice to have), including proposal and bid management for bespoke/partner sales.
 
Strong and significant experience to direct a team toward the right decisions in the shortest possible time.
 
Fluent in English & Arabic.

Enterprise Sales Manager

Swvl

We&rsquo;re Hiring: Customer Success Lead Location: Dubai, UAE Company: Swvl UAESwvl UAE is looking for a Customer Success Lead to own and grow relationships with our enterprise clients across corporate, education, hospitality, and logistics sectors.This role is ideal for someone who combines strong client management skills with operational understanding and commercial awareness. You will act as the main point of contact for key accounts, ensuring service excellence, client retention, renewals, and account expansion.Key Responsibilities:<ul><li>Manage and grow enterprise client relationships</li><li>Conduct weekly/monthly business reviews and KPI reporting</li><li>Drive account retention, renewals, and upselling opportunities</li><li>Coordinate closely with Operations and Supply teams for smooth service delivery</li><li>Oversee invoicing accuracy, collections, and payment follow-ups</li><li>Handle client escalations and operational issues proactively</li><li>Gather client feedback and collaborate with Product &amp; Operations teams for improvements</li><li>Lead launch coordination and support expansion initiatives</li></ul>Requirements:<ul><li>4&ndash;7 years of experience in Customer Success, Account Management, Operations, Mobility, Logistics, or B2B Services</li><li>Experience managing enterprise or high-value clients</li><li>Strong communication, stakeholder management, and problem-solving skills</li><li>Analytical mindset with KPI/dashboard reporting experience</li><li>Background in transportation, logistics, SaaS, mobility, or fleet-based businesses is preferred</li><li>Ability to coordinate across multiple teams in a fast-paced environment</li></ul>What We&rsquo;re Looking For: ✔ Client-focused and relationship-driven professional ✔ Strong ownership mindset and attention to detail ✔ Excellent communication and expectation-management skills ✔ Calm under pressure with strong coordination abilities ✔ Commercially aware with understanding of invoicing, pricing, and payment cyclesJoin Swvl UAE and play a key role in driving client retention, operational excellence, and long-term business growth.Apply now or share your updated CV with your expected salary.Pay: From AED12,000.00 per monthWork Location: In person

Customer Success Lead

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