enterprise applications manager

Emirates Flight Catering

<b>Key Results Area :</b>
<ul>
<li>Maintain optimal performance, reliability, and continuous availability of all assigned third party business enterprise applications through proactive monitoring support.</li>
<li>Design, implement, and manage the underlying system design for non-ERP applications, whether hosted on-premise or in the cloud.</li>
<li>Collaborate with stakeholders to elicit, analyze, and document business requirements to ensure that implemented solutions align with organizational needs.</li>
<li>Oversee technical development, customization, and seamless integration of non-ERP applications with other enterprise systems, including ERP.</li>
<li>Enforce security standards, manage access controls, and conduct audits to protect sensitive data and ensure compliance with regulatory requirements.</li>
<li>Maintain integrity, performance, and optimization of databases supporting non-ERP applications, including routine backups and disaster recovery planning.</li>
<li>Plan and execute technical aspects of non-ERP application projects to ensure delivery within agreed scope, budget, and timelines.</li>
<li>Identify opportunities to optimize existing applications and explore emerging technologies that address evolving business needs and improve efficiency.</li>
<li>Maintain comprehensive technical documentation and ensure effective knowledge transfer to client or internal teams for ongoing support.</li>
<li>Promote effective use of applications through targeted training, timely support, and sustained user engagement strategies.</li>
</ul>
<b>Education Qualification</b>
<p>a)Bachelor's Degree or equivalent in Computer Science, Computer Engineering, or a related field.</p>
<p>b)Certification in Oracle JD Edwards Enterprise One (preferred).</p>
<p>c)ITIL, Agile, and Project Management certifications (preferred).</p>
<p>d)Certification in Oracle JD Edwards Enterprise, CRM, or Coupa (preferred).</p>
<b>Work Experience</b>
<p>a)Minimum 7 years of experience working on enterprise applications such as Oracle (JD Edwards) etc.</p>
<p>b)Strong knowledge of Oracle JD Edwards modules, Coupa, CRM, POS, and Solace systems.</p>
<p>c)Proven experience in enterprise application management, systems analysis, software engineering, or related IT roles.</p>
<p>d)Experience in roles with supervisory responsibilities.</p>
<b>Skills</b>
<p>a)Strong understanding of enterprise business processes and modules.</p>
<p>b)Hands-on experience in database and application development.</p>
<p>c)Knowledge of integration technologies like SOAP, REST, and Web Services.</p>
<p>d)Ability to work independently and collaboratively in a team environment.</p>
<p>Excellent communication and problem-solving skills.</p>

Enterprise Application Manager

Live Connections

<div>
 <p>
  <strong>
   Oracle ERP expert
  </strong>
  with strong techno-functional experience and a passion for leading enterprise applications
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage, develop, and administer enterprise business applications (Oracle E-Biz, .NET, SharePoint, BI).
  </li>
  <li>
   Lead functional &amp; technical teams in system design, development, and support.
  </li>
  <li>
   Enhance financial &amp; accounting application processes and controls.
  </li>
  <li>
   Drive system upgrades, integrations, and database management in collaboration with DBAs.
  </li>
  <li>
   Implement data analytics solutions to support business decision-making.
  </li>
  <li>
   Ensure system security, backups, and user training.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Qualifications
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s in Information Technology or related field.
  </li>
  <li>
   10+ years of experience in application management &amp; ERP systems (at least 7 in a leadership role).
  </li>
  <li>
   <strong>
    Strong technical background in Oracle ERP, APEX, SQL/PLSQL, BI reporting, and SDLC processes.
   </strong>
  </li>
  <li>
   Hands-on experience with deployments, troubleshooting, and performance optimization.
  </li>
  <li>
   Excellent analytical and problem-solving skills with the ability to work under pressure.
  </li>
 </ul>
 <p>
 </p>
</div>


Application Manager

Citi

<div><p><b>Role Description:</b></p><p></p><p>
We are seeking a Software/Application group manager for Global Data Platform team. The successful candidate will liaison with leadership teams from senior leadership (global heads), architecture, program, and product organizations, as well as other departments within Citigroup (such as the infrastructure, platform Administrators, Data Centre Operations, and Risk &amp; Control groups) for Services Data platforms to delivery critical data applications.</p><p></p><p>
He/she requires exceptional leadership and inter-personal skills across both technology and the business and will have a high degree of visibility. The candidate will be a rigorous technical leader with a strong understanding and track record of how to build <b>scalable, high throughput, enterprise level modern data pipelines and application delivery.</b></p><p></p><p>
The ideal candidate will be dependable and resourceful software professional who can comfortably work in and lead a large development team in a distributed, dynamic work environment that fosters diversity, teamwork and collaboration. Complying with Citi's System Development Lifecycle and Information Security requirements, he/she will deliver towards all the transformation, development and maintenance projects; along with monitoring, controlling and communicating program level timelines and milestones, obtaining senior management feedback and understanding potential speed bumps and client&rsquo;s true concerns/needs. The ability to work in high-pressured environment is essential.</p><p></p><p>
Highly experienced in building strong development teams across different roles by fostering Citi client and people centric culture and thrive innovation, cutting-edge technology transformation, standardize architecture and engineering practices to achieve high quality data products, framework, utilities which scale across on-premises to cloud ecosystems. Forward thinking leader in rapidly changing technology landscape by embracing AI tools, transformative architecture &amp; design principles and process efficiency and strong results through simple &amp; effective actions.</p><p></p><p><b>
Responsibilities:</b></p><ul><li>
Managing dynamic and passionate development organization across different technology skills &ndash; Bigdata, ETL, Database, project management.</li><li>
Spearhead multiple Applications development teams to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and coaching &amp; mentoring)</li><li>
Design and architecture complex data applications and, review &amp; analyze proposed technical solutions for projects. Embracing high architecture principles by contributing to Citi level architecture councils.</li><li>
Build technology focused community to thrive innovation, competitive learning, Citi AI tools, engineering excellence and collaboration forums.</li><li>
Active contribution to Citi&rsquo;s technology forums on hackathon, spotlight, conference, workshops, IP, councils.</li><li>
Strong people leader by building growth career for the team members across levels and functions. Be inspirational leader by setting high standards, goals and lead by example.</li><li>
Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight across systems and applications</li><li>
Contribute to formulation of strategies for applications development and other functional areas</li><li>
Develop comprehensive knowledge of how areas of business integrate to accomplish business goals</li><li>
Provide evaluative judgment based on analysis of factual data in complicated and unique situations</li><li>
Impact the Applications Development area through monitoring delivery of end results, participate in budget management, and handling day-to-day staff management issues, including resource management and allocation of work within the team/project</li><li>
Ensure essential procedures are followed and contribute to defining standards negotiating with external parties when necessary</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.</li></ul><p></p><p>
The Applications Development Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.</p><p></p><p><b>
Qualifications:</b></p><p>
Bachelor&rsquo;s or master&rsquo;s degree in computer science, Information Technology, or equivalent Minimum 15+ years of work experience At least 10+ years of experience of leading Enterprise Bigdata Development and Data Science (Analytical) teams Experience developing Applications for High volume payments, risk, statement/ reporting industry is a significant plus Experience working in Banking technology is preferred Very strong Engineer excellence knowledge and experience like Data patterns, Pipelines, DQs, Recons, Governance, Scalable application traits and cloud portable coding Project management, interpersonal, and communication skills, with high attention to details</p><p></p><p><b>
Technical / Functional Proficiency:</b></p><p>
Experience in building enterprise-grade payment and risk management system with consistent recovery, stability, reliability, scalability and performance. Strong hand-on seasoned technology leader in Bigdata data store application building using enterprise SDLC/Agile methodology, Data modelling/Architect, supporting Operational and production systems Strong technical skills and hand-on in Spark/Scala, Kafka, Hadoop, Couchbase, HBASE and Snowflake. MQs/Kafka/NDM, Autosys, UNIX scripting, data validation, automation Strong Architecture knowledge in design and develop Real-time (Streaming) and batch processing of different data formats/structures. Adhering to strong EE (Engineering excellence) practices Observability specific AI/ML tools to analysis application and business data for continuous improvements of application/tools/frameworks. Exposure to tools like Grafana, Kibana/ELK, Splunk Good to have experience in Data specific development on Cloud platforms like AWS and GCP Experience in Database technologies (Oracle/SQL or Mongo) and development skills (Sql/Stored Proc development including performance tuning) Experience in working Unix/Linux and Shell scripting Bigdata HIVE, HDFS, Spark, Kafka, IMPALA, Cloud ecosystems like AWS Exposure in working on RabbitMQ/ JMS / MQ /Cache DBs/ Hybrid Cloud service integration &amp; applications.</p><p></p><p><b>
Leadership Skills:</b></p><p></p><p>
Demonstrated people and technical management skills, leading large teams (25-50+ members) high calibre developers &amp; software designers Responsible for providing technical leadership of multiple large scale/complex software solutions, even by extending the existing platform through custom development, customization and integration with in-house solutions and vendor solutions leading to a complete platform that caters to key business requirements Experience of developing/mentoring/guide teams consisting of permanent employees and vendors of 15 &ndash; 20 developers Stakeholder Management experience to drive discussions between Business, Solutions, Operations and Application Teams Verbal and written communication skills, both technical and functional Fostering culture of Innovation, cutting-edge technologies suite in Banking landscape, Passionate to explore new approaches/architecture/solution/automation/refactoring and reengineering. Good to have experience in build and sustain strong relationships with the senior business leaders associated with the platform Work with onsite development partners to ensure design and coding best practices. Work closely with Program Management and Quality Control teams to deliver quality software to agreed project schedules. Understanding technology industry trends, how these affect our future solutions and provide strategic direction for the development community.</p><p>
-</p><p><b>
Job Family Group:
</b></p>Technology<p>
-</p><p><b>
Job Family:</b></p>
Applications Development<p>
-</p><p><b>
Time Type:</b></p>
Full time<p>
-</p><p><b>
Most Relevant Skills
</b></p>Please see the requirements listed above.<p>
-</p><p><b>
Other Relevant Skills
</b></p>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i><br>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>

Big Data Application Group Manager

Velocity Credit Union

<div><p><b>Assistant Vice President, Enterprise Applications &amp; Systems</b></p><p><i>
*</i><b><i>This position is hybrid-remote and requires onsite work at our North Austin, TX headquarters with occasional travel to branch locations.</i></b><i> *</i></p><p>
</p><p>Velocity Credit Union is searching for an innovative and strategic technology leader to join our team as Assistant Vice President (AVP), Enterprise Applications &amp; Systems. In this pivotal role, you will oversee the systems that power our credit union, including our core processing platform, online account opening, loan origination, and automation tools. You will ensure these platforms work together seamlessly to deliver an exceptional experience for both members and staff. You will also lead a talented team of application experts, manage vendor relationships, and guide the design and optimization of a modern, integrated technology ecosystem that supports growth, efficiency, and innovation across the organization.</p><p>
The ideal candidate brings a strong background in banking or financial technology, with a deep understanding of both the business of banking and the technology that makes it possible. This is an opportunity to shape the technology foundation of one of Austin&rsquo;s most trusted financial institutions. The right leader will be collaborative, forward-thinking, and passionate about transforming complex systems into simple, effective solutions that enhance both member and employee experiences. If you are ready to help build the future at Velocity Credit Union, we want to hear from you.</p><p>
At Velocity, we&rsquo;re committed to upholding our mission of providing our community with personalized service and unique value as their local banking alternative. We take pride in our work culture, exemplify our core values daily, and stand by the credit union philosophy of People Helping People to continue to drive our vision of making a positive impact on our members and their financial goals.</p><p>
</p><p><b>What you&rsquo;ll do:</b></p><p>
As the Assistant Vice President, Enterprise Applications &amp; Systems, you will lead a talented team of application administrators and specialists to keep our core and enterprise systems running seamlessly. The AVP, Enterprise Applications &amp; Systems, owns the strategy behind how our platforms connect, ensuring that loan origination, account opening, and automation tools work together to deliver smooth experiences for members and staff. Collaboration will be key as this leader partners across departments to turn business needs into scalable technology solutions that support growth and efficiency. The AVP guides vendor relationships, oversees integrations, and drives innovation by identifying opportunities to streamline processes and improve performance. Most importantly, this role fosters a culture of accountability, teamwork, and continuous improvement that keeps Velocity moving forward.</p><p>
</p><p><b>Your Skills:</b></p><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field preferred; equivalent education and experience accepted.</li><li>
Minimum of eight (8) years&rsquo; experience administering enterprise applications (core banking, origination systems, or related platforms) required.</li><li>
At least five (5) years of supervisory or leadership experience required.</li><li>
Experience managing application vendors, contracts, and SLAs.</li><li>
Strong expertise in enterprise application administration, governance, and integration.</li><li>
Excellent understanding of relational database theory, query languages, and reporting integrations.</li><li>
Working knowledge of networking protocols (TCP/IP, SMTP, SNMP), Windows operating systems, and application support.</li><li>
Understanding of security best practices, authentication protocols (MFA, SAML), and regulatory compliance.</li><li>
Excellent written and verbal team-based communication skills.</li><li>
Ability to learn and understand business processes related to software application use, internal controls, security, and technology.</li><li>
Ability to exercise independent judgment to analyze and diagnose systems-related problems and issues in industry-specific applications.</li><li>
Ability to work in a fast-paced environment with high attention to detail.</li><li>
Effective time management skills include prioritizing responsibilities and organizing work tasks.</li><li>
Ownership of the customer experience through issue resolution.</li><li>
Adaptable to a productive team environment where knowledge is shared, and feedback and coaching are welcomed.</li></ul><p>
</p><p><b>Why you should choose Velocity:</b></p><p>
This position offers competitive pay, great benefits including medical/dental/vision, 401(k) with matching, flexible spending accounts, a fun working environment and culture, generous paid time off, company-paid life insurance and disability, referral bonuses, paid holidays, discounted gym membership, tuition reimbursement, training and ongoing coaching, opportunities for career growth, employee reward and recognition system, employee and family events, and more!</p><p></p><p><b><i>
Velocity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, genetics, sexual orientation, national origin, age, disability, or status as a covered veteran in accordance with applicable federal, state, and local laws.</i></b></p></div>

AVP, Enterprise Applications & Systems

NTT DATA

<div><p><b>Make an impact with NTT DATA</b><br>
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion &ndash; it&rsquo;s a place where you can grow, belong and thrive.</p><p></p><div><b>
Your day at NTT DATA</b></div><div></div><div>
As the Head of ERP Applications at NTT DATA, you will be at the forefront of building our Applications business in Saudi Arabia. This is a strategic sales role focused on driving growth through enterprise-level solutions across Salesforce, SAP, and ServiceNow. You&rsquo;ll be responsible for identifying and developing new opportunities, engaging with enterprise clients, and delivering tailored value propositions that address complex business needs.</div><div></div><div>
You&rsquo;ll work closely with our global Applications team and internal stakeholders to leverage best practices, solution expertise, and partner ecosystems. While this is a new business practice in the region, you&rsquo;ll have the backing of a mature global organization and access to technical and pre-sales support.</div><div></div><div>
In this role, you will be responsible for driving sales of enterprise applications such as Salesforce, SAP, and ServiceNow to large organizations across Saudi Arabia. You will manage the entire sales cycle, from building and maintaining a pipeline of opportunities to closing deals. This involves engaging directly with clients to understand their business challenges and proposing tailored application solutions. You will collaborate closely with pre-sales architects and global delivery teams to design and present compelling solutions that meet client needs.</div><div></div><div>
The position requires navigating complex sales cycles and partner ecosystems, particularly those of Salesforce and SAP, while developing account plans and sales strategies aligned with market trends. Additionally, you will deliver impactful presentations and workshops to senior stakeholders and stay informed about competitive offerings and market developments to effectively position NTT DATA in the marketplace.</div><p></p><div><p><b><br>
To thrive in this role, you need to have:</b></p><ul><li>
Proven success in selling enterprise software solutions (Salesforce, SAP, ServiceNow) in Saudi Arabia.</li><li>
Strong understanding of the applications sales cycle and partner ecosystems.</li><li>
Technical sales background with the ability to translate business needs into solution designs.</li><li>
Deep knowledge of the Saudi enterprise market and client landscape.</li><li>
Excellent communication, negotiation, and stakeholder engagement skills.</li><li>
Ability to work independently while leveraging global resources and support.</li><li>
Bachelor&rsquo;s degree in IT, Business, or a related field.</li><li>
Relevant vendor certifications are a plus.</li></ul></div><p></p><p><b>
Workplace type</b><b>:
</b></p>On-site Working<p></p><p><b>
About NTT DATA</b><br>
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&amp;D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.</p><p></p><p><b>
Equal Opportunity Employer</b><br>
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.</p><p></p><p><b>
Third parties fraudulently posing as NTT DATA recruiters</b></p><p>
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters&mdash;whether in writing or by phone&mdash;in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an <b>@nttdata.com</b> email address. If you suspect any fraudulent activity, please <i>contact us</i>.</p></div>

Head of ERP applications

stc Bahrain

<div>
 <p>
  <strong>
   Job Objective:
  </strong>
 </p>
 <p>
  Manage the operations and maintenance of the respective IT Applications and its associated elements guided by the objectives of maintaining constant availability, optimal functionality and performance of the respective system/ application in line with the defined service level agreements and quality standards
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Job Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Provide L1 &amp; L2 technical support to meet applications objectives and requirements across IT &amp; Digital department.
  </li>
  <li>
   Handle the application operation of core billing, Roaming &amp; Interconnect and CRM systems to ensure effective management of these IT systems.
  </li>
  <li>
   Provide daily billing operation services including processing, preparation, and presentation of bills to ensure its alignment with departmental objectives and deliverables.
  </li>
  <li>
   Manage billing quality control activities including the assurance of bill preparations and bill presentations to safeguard compliance to IT &amp; Digital standards.
  </li>
  <li>
   Support the roll-out of new applications including planning and executing preventive maintenance to effectively promote the applications changes to production environment.
  </li>
  <li>
   Manage the operation of customer facing applications, operating systems, and databases in production environment enabling service operations efficiency.
  </li>
  <li>
   Analyse and solve complex problems related to all data, networks, operating systems and applications to ensure continuous system availability to all departments
  </li>
  <li>
   Guide fault management activities (incl. testing, diagnosing and repairing the IT system/ Application in case of faults) in order to ensure short response times as per the agreed targets and customer satisfaction and centricity.
  </li>
  <li>
   Plan and implement routine maintenance of the IT Systems/ Application and their associated elements as directed to ensure availability targets are achieved.
  </li>
  <li>
   Participate in defining operations approaches, and in planning and, offer recommendations in selecting best practice operations techniques for all IT systems/ applications.
  </li>
  <li>
   Perform health check and fine tuning for all applications ensuring adherence to quality standards and business requirements.
  </li>
  <li>
   Perform other responsibilities as required by higher levels of supervision.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualification &amp; Experience:
  </strong>
 </p>
 <p>
  Bachelor&rsquo;s degree in IT, Computer Science or any other related field
 </p>
 <p>
  Minimum 8 years of multifunctional experience in a Technology and Digital function, specializing in applications operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Impact:
  </strong>
 </p>
 <ul>
  <li>
   The IT Applications Specialist plays a critical role in ensuring the seamless operation and optimization of business applications.
  </li>
  <li>
   By managing, supporting, and enhancing IT applications, this role directly impacts the efficiency and productivity of various departments, enabling the organization to leverage technology effectively to achieve its strategic objectives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Job Competencies:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Technical Expertise:
   </strong>
   Proficient in managing and troubleshooting enterprise applications, with a strong understanding of software development life cycles and application integration.
  </li>
  <li>
   <strong>
    Problem Solving:
   </strong>
   Ability to analyze issues quickly and implement effective solutions to minimize downtime and maintain business continuity.
  </li>
  <li>
   <strong>
    Communication Skills:
   </strong>
   Excellent interpersonal and communication skills to collaborate with cross-functional teams and provide user support.
  </li>
  <li>
   <strong>
    Project Management:
   </strong>
   Experience in coordinating application upgrades, deployments, and training sessions ensuring timely and within-budget delivery.
  </li>
  <li>
   <strong>
    Attention to Detail:
   </strong>
   Meticulous in monitoring application performance and ensuring compliance with organizational standards and policies.
  </li>
 </ul>
</div>


Applications Operations Specialist

<div></div><div><div><div><b>Business Unit</b>
</div><div>stc Bahrain
</div></div><div><div><b>Sector</b>
</div><div><div><b>TECHNOLOGY &amp; DIGITAL
</b></div></div></div><div><div><b>Location</b>
</div><div>Bahrain - Manama
</div></div><div><div><b>Contract Type</b>
</div><div>Full Time
</div></div><div><div><b>Closing Date</b>
</div><div>28-Oct-2025
</div></div><div><div><p>Job Objective:
</p></div><div><p>Manage the operations and maintenance of the respective IT Applications and its associated elements guided by the objectives of maintaining constant availability, optimal functionality and performance of the respective system/ application in line with the defined service level agreements and quality standards</p>
</div></div><div><div><p>Key Responsibilities:</p>
</div><div><ul><li><p>Provide L1 &amp; L2 technical support to meet applications objectives and requirements across IT &amp; Digital department.</p></li><li><p>
Handle the application operation of core billing, Roaming &amp; Interconnect and CRM systems to ensure effective management of these IT systems.</p></li><li><p>
Provide daily billing operation services including processing, preparation, and presentation of bills to ensure its alignment with departmental objectives and deliverables.</p></li><li><p>
Manage billing quality control activities including the assurance of bill preparations and bill presentations to safeguard compliance to IT &amp; Digital standards.</p></li><li><p>
Support the roll-out of new applications including planning and executing preventive maintenance to effectively promote the applications changes to production environment.</p></li><li><p>
Manage the operation of customer facing applications, operating systems, and databases in production environment enabling service operations efficiency.</p></li><li><p>
Analyse and solve complex problems related to all data, networks, operating systems and applications to ensure continuous system availability to all departments</p></li><li><p>
Guide fault management activities (incl. testing, diagnosing and repairing the IT system/ Application in case of faults) in order to ensure short response times as per the agreed targets and customer satisfaction and centricity.</p></li><li><p>
Plan and implement routine maintenance of the IT Systems/ Application and their associated elements as directed to ensure availability targets are achieved.</p></li><li><p>
Participate in defining operations approaches, and in planning and, offer recommendations in selecting best practice operations techniques for all IT systems/ applications.</p></li><li><p>
Perform health check and fine tuning for all applications ensuring adherence to quality standards and business requirements.</p></li><li><p>
Perform other responsibilities as required by higher levels of supervision.</p></li></ul>
</div></div><div><div><p>Qualification &amp; Experience:</p>
</div><div><p>Bachelor&rsquo;s degree in IT, Computer Science or any other related field</p><p>
Minimum 8 years of multifunctional experience in a Technology and Digital function, specializing in applications operations.</p>
</div></div><div><div><p>Role Impact:</p>
</div><div><ul><li><p>The IT Applications Specialist plays a critical role in ensuring the seamless operation and optimization of business applications.
</p></li><li><p>By managing, supporting, and enhancing IT applications, this role directly impacts the efficiency and productivity of various departments, enabling the organization to leverage technology effectively to achieve its strategic objectives.</p></li></ul>
</div></div><div><div><p>Key Job Competencies:</p>
</div><div><ul><li><p><b>Technical Expertise:</b> Proficient in managing and troubleshooting enterprise applications, with a strong understanding of software development life cycles and application integration.</p></li><li><p><b>
Problem Solving:</b> Ability to analyze issues quickly and implement effective solutions to minimize downtime and maintain business continuity.</p></li><li><p><b>
Communication Skills:</b> Excellent interpersonal and communication skills to collaborate with cross-functional teams and provide user support.</p></li><li><p><b>
Project Management: </b>Experience in coordinating application upgrades, deployments, and training sessions ensuring timely and within-budget delivery.</p></li><li><p><b>
Attention to Detail:</b> Meticulous in monitoring application performance and ensuring compliance with organizational standards and policies.</p></li></ul>
</div></div><div><div><p>About Application Process</p>
</div><div><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application.</p></div></div></div><p></p>

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