enterprise applications manager

Hines

<div>Overview:
<div>
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company&rsquo;s esteemed annual list of the World&rsquo;s Most Innovative Companies, as well as recognition as one of U.S. News &amp; World Report&rsquo;s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.</div>
Responsibilities:
<div>
The Sr. Manager of Enterprise Applications serves as the lead administrator and application owner for key business applications used across the Enterprise, ensuring optimal performance, and strategic alignment with business goals. Reporting directly to the Director of Enterprise Applications, the Sr. Manager will play a pivotal role in managing vendor relationships, supporting users&rsquo; goals, and driving application-related projects from concept to completion. Responsibilities include but are not limited to:</div> 
<div></div><ul><li>
Serve as the primary product owner for Enterprise business applications.</li><li>
Work alongside the Director of Enterprise Applications to define long-term strategy and roadmap for enterprise applications.</li><li>
Act as technical owner and project manager SME to major projects involving Enterprise applications</li><li>
Work directly with Application Support Group to provide support to users, addressing inquiries and resolving more complex issues and solution requests as needed.</li><li>
Ensure enterprise applications integrate seamlessly with each other and with external systems.
</li><li>Collaborate with architects, developers, and integration platforms
</li><li>Maintain data flows and ensure system interoperability.</li><li>
Liaise with vendor support teams to troubleshoot and escalate technical problems.</li><li>
In partnership with Director of Enterprise Applications, manage vendor relationships and evaluate emerging tools and features to enhance operations.</li><li>
Maintain vendor engagement and meetings to review services levels, product updates and roadmap, and issues resolution.</li><li>
Track and report on vendor performance and application enhancements</li><li>
Lead special projects involving applications, including upgrades, integrations, and new implementations.</li><li>
Work in partnership with Business Transformation Group (BTG) to drive requirements gathering sessions with business stakeholders and recommend solutions considering Hines current technology stack and potential new applications</li><li>
Stay current on application updates, new features, and industry trends</li><li>
Collaborate with cross-functional teams to align application capabilities with business needs</li><li>
Supervises administrator team, of at least one other team member and provides support and guidance to team members
</li><li>Support GDPR and PII compliance through established security protocols and procedures</li></ul>
Qualifications:
<div>
Minimum Requirements include:</div> 
<div></div><ul><li>
Bachelor&rsquo;s degree in computer science or information systems, or a related field from an accredited institution is strongly preferred</li><li>
8+ years of experience in IT or a related field, with exposure to enterprise systems and integration projects</li><li>
5+ years of experience in supervising team of admins, analysts and/or outsourced partners</li><li>
Demonstrated expertise managing and optimizing enterprise systems such as CRM platforms (e.g., Salesforce), ERP/financial applications, and sector specific tools (e.g., Argus, Juniper Square, Anduin)</li><li>
Hands on experience overseeing system integrations using APIs, middleware platforms and secure authentication models</li><li>
Strong understanding of data governance, system architecture, security best practices, and SaaS application management</li><li>
Proven ability to evaluate technology platforms, lead application upgrades, and manage application roadmaps aligned with business strategy</li><li>
Familiarity with IT service management frameworks (e.g., ITIL) and support processes for enterprise applications</li></ul>
Closing:
<div>
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion&sup1; of assets across such property types as living, office, retail, mixed-use, logistics and life science projects &ndash; all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.</div><div></div><div> 
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.</div><div></div><div> 
Hines is proud to be named to Fast Company&rsquo;s prestigious annual list of the World&rsquo;s Most Innovative Companies for 2024. &sup1;Includes both the global Hines organization and RIA AUM as of December 31, 2023.</div><div></div><div> 
We are an equal opportunity employer and support workforce diversity.</div><div></div><div> 
No calls or emails from third parties at this time please.</div></div>

Senior Manager, Enterprise Applications

Openkyber

<div>Software Developer 2 (1670)
Austin, Texas (Hybrid- Position is ONSITE/Hybrid at the location listed above (with some hybrid work determined by the hiring manager). The program will only allow candidates who are LOCAL TO THE AUSTIN AREA ONLY.)
3 Months Contract Required
<ul><li>4 Years - Experience in AI/ML engineering or advanced data science</li>
<li>4 Years - Proven track record of building and deploying production-grade autonomous agents.</li>
<li>4 Years - Strong experience in context engineering</li>
<li>4 Years - Deep experience with LangChain, LangGraph, CrewAI, or AutoGPT.</li>
<li>4 Years - Experience implementing RAG architectures using vector databases</li>
<li>4 Years - Proficiency in Python and AI/ML libraries (OpenAI, Hugging Face, Azure AI)</li>
<li>4 Years - Experience integrating LLMs via APIs</li>
<li>Knowledge of AI governance, model lifecycle management, and evaluation</li>
<li>4 Years - Experience implementing and extending the Model Context Protocol (MCP) to provide LLMs with secure, standardized access to local and remote data sources</li>
<li>Experience implementing AI guardrails, content filtering, and safety controls</li>
<li>4 Years - Understanding of data privacy and handling of sensitive data (PII/PHI)</li>
<li>Preferred 2 Years - Experience building multi-agent or autonomous agentic workflows</li>
<li>2 Years - Experience optimizing LLM cost, token usage, and performance</li>
<li>2 Years - Familiarity with enterprise AI deployment patterns and scalability considerations</li>
</ul>For applications and inquiries, contact: hirings@openkyber.com</div>

OpenAM

<div>Role: Python/GenAI Consultant 
Location: Remote 
Duration: Long term 
Contract type: W2 Contract 
Skills: Python, Gen AI Poc, LLM, RAG, mcp concept, Agentic AI 
Responsibilities:
<ul><li>Develop and implement Generative AI solutions using Python for business use cases</li>
<li>Build and demonstrate GenAI PoCs to validate feasibility and performance</li>
<li>Work with LLMs using platforms like OpenAI and optimize prompts</li>
<li>Design and implement RAG pipelines for contextual data retrieval</li>
<li>Develop and orchestrate Agentic AI systems for multi-step task execution</li>
<li>Apply MCP concepts for managing context, tools, and model interactions</li>
<li>Integrate AI solutions with APIs, databases, and enterprise systems</li>
<li>Monitor, evaluate, and improve model performance (accuracy, latency, cost)</li>
</ul>For applications and inquiries, contact: hirings@openkyber.com</div>

Rural Health Redesign Center

ABOUT THE RHRC: Since its inception, the Rural Health Redesign Center (RHRC) has been providing tailored technical assistance to rural healthcare providers and communities, leveraging industry-leading expertise and skills. Dedicated to preserving and enhancing access to care in rural areas, the RHRC helps rural providers not only strengthen competencies, but also rethink and transform healthcare delivery through innovative, financially viable solutions.Mission Statement: To protect and promote access to high-quality health care for rural residents of the Commonwealth of PA, and nationally, through innovation.Vision Statement: Helping rural communities thrive through improved health.Guiding Principles:<ul><li>Service: We serve providers and communities who need rural-relevant expertise.</li><li>Excellence: We perform our work with the highest degree of integrity and ethical standards.</li><li>Responsive: We respond rapidly to all our partners, acknowledging outreach and making a commitment to meet needs in a timely way.</li><li>Visionary: We provide innovative and transformative healthcare solutions.</li><li>Every Partner, Every Community: We make this same commitment to all of our partners and communities.</li></ul>WORK LOCATION:<ul><li>Predominantly remote (travel no more than 20% of the time)</li><li>Must be willing to travel to onsite team meetings</li><li>Must be willing to travel to RHRC meetings in Harrisburg, PA as scheduled.</li><li>Must travel to RHRC-hosted events, or other meetings as needed and upon request.</li></ul>MINIMUM QUALIFICATIONS:<ul><li>5+ years of experience managing or supporting business systems or enterprise applications in a complex, remote environment.</li><li>Experience working with finance, HR, or operational systems in a nonprofit or service-oriented organization</li><li>Strong experience with Microsoft based environments and SaaS tools, including MS 365, Dynamics, Entra ID, and Azure</li><li>Experience and working knowledge in Microsoft Fabric, Power Platform, REST API development, and Azure Functions</li><li>Ability to translate business requirements into practical system solutions</li><li>Ability to explain complex processes in layman&rsquo;s terms for understanding of both internal and external customers</li><li>Strategic thinker and problem solver, with the ability to execute hands-on</li><li>Be self-directed, detail-oriented, and able to work in a fast-paced environment</li><li>Highly organized with proven ability to manage multiple priorities and projects</li><li>Understanding of matrix organizations and highly effective working cross-functionally across teams and departments</li><li>Strong communications skills and fluent in English, both written and verbal.</li><li>Demonstrated ability to contribute to a positive work culture</li><li>Must have reliable internet.</li><li>Formal education in change management preferred.</li><li>Familiarity with rural issues and dynamics preferred.</li></ul>JOB RESPONSIBILITIES:The Business Systems Manager is responsible for overseeing and optimizing the organization&rsquo;s core business applications to ensure they effectively support finance, HR, PMO, education, operations, and other cross functional teams. This role focuses on aligning systems with business needs, improving usability and adoption, and ensuring systems work well together to support efficient, mission driven operations.This is a hands-on, functional management role with no direct reports, requiring strong collaboration, business acumen, and technical fluency. It is ideal for someone who enjoys acting as a bridge between departments and technology.Business Systems Ownership:<ul><li>Serve as the primary owner for core business systems used across the organization</li><li>Ensure systems meet functional needs, are well‑configured, and are actively supporting business processes</li><li>Act as the central point of coordination between departments and system vendors</li><li>Overall management of IT vendor, including onboarding and offboarding of employees, and serving as in-house IT liaison and point-person for 3rd party IT escalation.</li></ul>Platform Management &amp; Optimization<ul><li>Own and optimize, and integrate platforms including (but not limited to): Microsoft 365, Entra ID, and Azure Ecosystem; Microsoft Fabric, Power Platform, and REST API development; Azure SQL and data integration; Dynamics 365; LMS 365 and enterprise SaaS tools</li><li>Partner with functional teams to configure systems to support real‑world workflows</li><li>Oversee permissions, role design, and general system administration</li></ul>Integration &amp; Workflow Improvement<ul><li>Identify opportunities to streamline workflows and reduce manual or duplicative work</li><li>Support integration and automation between business systems</li><li>Maintain clear documentation for system usage, processes, and dependencies</li></ul>Cross Functional Partnership &amp; Enablement<ul><li>Work closely with Finance, HR, PMO, Education, and Operations teams to understand evolving needs</li><li>Provide training, guidance, and support to improve system adoption and effectiveness</li><li>Support change management for system updates, implementations, and enhancements</li></ul>Performs other duties as assignedREPORTS TO: Chief Administrative OfficerWORK STATUS: <ul><li>Full-time, 37.5-hour workweek. This is a fully remote position.</li></ul>SALARY RANGE:<ul><li>96,000 &ndash; $106,000 annually</li></ul>BENEFITS<ul><li>Predominantly work from home</li><li>37.5-hour workweek</li><li>Flexible schedule: 75% of hours to be worked during standard business (9-5pm ET)</li><li>112.5 hours paid time off</li><li>12 corporate holidays</li><li>401K with 6% match</li><li>Health, vision, dental, life, and disability insurance</li><li>FSA account offering</li><li>Service oriented organization</li><li>Passionate and collaborative team.</li></ul>RHRC RECRUITMENT PROCESS:<ul><li>Apply for this position</li><li>Selected applicants can anticipate two rounds of interviews covering technical, behavior, and personality-based questions.</li><li>Being team-oriented, our interviews are conducted by panels of peers.</li><li>The provision of three professional references is required if selected for 2nd rounds.</li><li>Typically, decisions are made upon the completion of 2nd rounds, however we reserve the right to request additional conversations to address any outstanding questions.</li></ul>Thank you for your interest in joining the RHRC team. To learn more about the RHRC visit www.rhrco.org.Pay: $96,000.00 - $106,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyApplication Question(s):<ul><li>Do you hold a Doctor of Medicine (MD) or Osteopathic Medicine (DO)?</li></ul>License/Certification:<ul><li>Active, unrestricted state medical license (Required)</li></ul>Work Location: Remote

Business Systems Manager

CareMetx, LLC

<div>From intake to outcomes, CareMetx is dedicated to delivering industry-leading patient access solutions and support services that help patients quickly start and stay on specialty therapy treatments. We provide scalable, efficient digital hub services for pharmaceutical companies and healthcare providers, streamlining workflows with seamless integration for patient enrollment, consent, and prior authorization. Our best-in-class patient support services enhance every step of care, connecting patients, providers, and brands to drive better outcomes and accelerate time-to-therapy.
Job Title: Vice President, Business Applications
POSITION SUMMARY:
The Vice President, Business Applications is a senior IT leadership role responsible for the strategy, delivery, and lifecycle management of the enterprise application portfolio that powers CareMetx's operations. This leader will partner closely with business stakeholders across Hub Operations, Client Services, Finance, HR, Compliance, and Product to ensure that our internal systems&mdash;including CRM, ERP, workforce management, and operational platforms&mdash;are aligned with company growth objectives and deliver measurable value.
This role requires a strategic thinker with deep hands-on experience in enterprise application management, a strong understanding of the healthcare technology landscape, and a proven track record of building and leading high-performing teams.
PRIMARY DUTIES AND RESPONSIBILITIES:
 Strategy &amp; Leadership<ul><li>
Define and execute the enterprise business applications strategy in alignment with CareMetx's broader IT and corporate objectives.</li><li>
Serve as a key member of the IT leadership team under SVP, Information Technology, contributing to technology roadmap planning, budget development, and enterprise architecture decisions.</li><li>
Build, mentor, and develop a high-performing team of application managers, analysts, and developers.</li><li>
Establish and enforce governance frameworks, change management processes, and application lifecycle policies.</li></ul>
Application Portfolio Management<ul><li>
Own the full lifecycle of all business applications including CRM, ERP, HRIS, finance systems, contact center platforms, and operational tooling.</li><li>
Lead vendor selection, contract negotiations, and ongoing vendor relationship management.</li><li>
Ensure applications are scalable, secure, compliant (HIPAA, SOC 2, etc.), and aligned with industry best practices in healthcare technology.</li><li>
Oversee integration architecture between business applications and CareMetx's proprietary hub platform and digital products.</li></ul>
Delivery &amp; Operations<ul><li>
Drive continuous improvement across application performance, reliability, and user adoption.</li><li>
Partner with the PMO and IT Operations teams to deliver projects on time, within scope, and on budget.</li><li>
Establish KPIs and SLAs for all business applications and provide regular reporting to executive leadership.</li><li>
Manage escalations and serve as the point of accountability for critical application incidents.</li></ul>
Stakeholder Partnership<ul><li>
Act as a trusted advisor to senior business leaders, translating complex technology capabilities into business outcomes.</li><li>
Collaborate with the Product and Engineering teams to ensure seamless integration between internal systems and client-facing platforms.</li><li>
Champion user experience and change management practices that drive adoption and minimize disruption during system transitions.</li></ul>
Qualifications
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:<ul><li>
12+ years of progressive experience in IT, with at least 5 years in a senior leadership role overseeing business applications or enterprise systems.</li><li>
Demonstrated experience managing complex application portfolios in a healthcare, health-tech, or life sciences environment.</li><li>
Bachelor's degree in Computer Science, Information Systems, or a related field.</li><li>
Experience with hub services, specialty pharmacy, or patient access technology platforms.</li><li>
Experience operating within a private equity-backed, high-growth company environment.</li><li>
MBA or advanced degree in a relevant discipline.</li><li>
PMP, ITIL, or similar certifications.</li></ul>
 MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:<ul><li>
Strong knowledge of CRM (e.g., Salesforce), ERP, HRIS, and contact center platforms.</li><li>
Deep understanding of healthcare compliance requirements including HIPAA, HITECH, and data privacy regulations.</li><li>
Proven ability to lead cross-functional teams and manage large-scale system implementations and migrations</li><li>
Exceptional communication and executive presence, with the ability to influence and align stakeholders at all levels.</li><li>
Familiarity with API integration patterns, data platforms, and cloud-based application architectures (AWS, Azure, or GCP).</li></ul>
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
While performing the duties of this job, the employee is regularly required to sit</li><li>
The employee must occasionally lift and/or move up to 10 pounds.</li></ul> 
Work Environment 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. 
Schedule
? Must be flexible on schedule and hours
? Travel may be required 
 CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply. 
At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services. 
CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.</div>

Vice President, Business Applications

VulcanForms Inc.

<div><h6 class="jobSectionHeader">About Us</h6>
Founded in 2015 to develop the world&rsquo;s first industrially scalable laser metal additive manufacturing solution, VulcanForms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries. Through our vertically integrated capabilities, including scalable additive manufacturing and precision machining, we deliver true end-to-end production at scale by combining cutting-edge technology with a foundation of proven industrial craftsmanship. Our team brings deep expertise in manufacturing, materials science, software, automation, and operations, united by a shared commitment to quality, curiosity, and accountability. We foster an inclusive culture where people take ownership, solve meaningful problems, and continuously learn, because we believe diverse perspectives lead to better outcomes.<h6 class="jobSectionHeader"> 
Job Purpose</h6>
The Applications Manager will lead and support our Kinetic in the Cloud ERP environment while also serving as a hands-on functional Business Analyst in a fast-paced startup setting. This hybrid role requires a strong blend of application management, business process expertise, and stakeholder engagement.
You will play a critical role in aligning business needs with system capabilities, driving process improvements, and ensuring the successful delivery and optimization of Kinetic Cloud solutions. In addition, you will manage and mentor a Technical Business Analyst, ensuring strong collaboration between functional and technical workstreams.<h6 class="jobSectionHeader">
Key Responsibilities</h6><ul><li>
Serve as the end-to-end owner of the Kinetic Cloud ERP platform ensuring system stability, performance, and reliability</li><li>
Manage day-to-day application operations including user access, configurations and workflows</li><li>
Partner with IT and external vendors to resolve application issues. Lead issue resolution, root cause analysis and continuous improvement efforts</li><li>
Ensure data integrity, security, and compliance across the application landscape; maintain system documentation, standards and support processes</li><li>
Work with business leadership to align the application roadmap with business goals; drive automation and process optimization through system capabilities</li><li>
Act as a lead functional Business Analyst, working directly with stakeholders across departments to translate business needs into application solutions</li><li>
Lead process mapping, gap analysis and continuous improvement activities, leveraging Kinetic functionality, to support business initiatives</li><li>
Document Kinetic functional and technical specifications, business process maps and test scripts. Support UAT planning and execution, ensuring system changes are validated and aligned with business processes.</li><li>
Manage and mentor a Technical Business Analyst, providing guidance on technical design and execution.</li><li>
Align functional and technical workstreams to ensure cohesive delivery.</li><li>
Act as the primary liaison between business stakeholders and external vendors (including Epicor). Manage vendor relationships, support tickets and service performance.</li></ul><h6 class="jobSectionHeader">
Qualifications</h6><ul><li>
Bachelor&rsquo;s degree in business, Information Systems, or related field (or equivalent experience)</li><li>
5+ years of experience in ERP systems, preferably Epicor/Kinetic Cloud</li><li>
Understanding of ERP integrations, data structures, and reporting tools</li><li>
Experience managing applications and tools used by finance, supply chain, and manufacturing teams</li><li>
Strong experience as a functional Business Analyst in a dynamic or startup environment</li><li>
Proven ability to translate business requirements into functional solutions</li><li>
Experience managing or mentoring team members</li><li>
Excellent communication, facilitation, and stakeholder management skills</li></ul>
VulcanForms offers a competitive salary and equity package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, VulcanForms provides comprehensive benefits including medical, dental, vision, and life insurance; generous paid time off; and a 401(k) plan with company match. 
The annual base salary range for this position is $124,000 to $171,000</div>

Applications Manager, ERP

Zain

<div>About the Role 
Responsible for maintaining BSS platforms to ensure their high availability, reliability, and performance. This role requires a proactive approach to system monitoring and issue resolution, as well as collaboration with various departments to support and enhance BSS applications.
Responsibilities:<ul><li>
Administer and maintain BSS platforms to ensure high availability, reliability, and performance.</li><li>
Implement and manage system upgrades, patches, and configurations.</li><li>
Monitor system performance and proactively identify and resolve issues.</li><li>
Work with developers and business analysts to design and implement integration solutions.</li><li>
Participate in the development and testing of new features and enhancements.</li><li>
Ensure that all integrations and developments comply with company standards and best practices.</li><li>
Lead and participate in BSS-related projects, ensuring timely and within-budget completion.</li><li>
Coordinate with stakeholders to define project requirements, scope, and deliverables.</li><li>
Track project progress and provide regular updates to management.</li><li>
Conduct training sessions for end-users on BSS applications and new functionalities.</li><li>
Develop user manuals, training materials, and FAQs to assist users.</li><li>
Provide ongoing support to ensure users are effectively utilizing the BSS platforms.</li><li>
Ensure data integrity and accuracy within the BSS platforms.</li><li>
Develop and generate reports to provide insights into system performance and business operations.</li><li>
Analyze data to identify trends and recommend improvements.</li></ul>
What We Need From You 
Skills:<ul><li>
Strong understanding of database management and SQL.</li><li>
Experience with APIs and integration technologies.</li><li>
Familiarity with cloud-based solutions and services.</li><li>
Excellent problem-solving and analytical skills.</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to work independently and as part of a team.</li></ul>
Education Level/Major:
Bachelor's degree in computer science, Information Technology, Business Administration, or a related field.</div>

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