enterprise architecture manager

BiZZdesign

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
You&rsquo;re an excellent candidate for Bizzdesign because you &hellip;<br>
</div><ul><li>Live in Saudi Arabia and can commute to Riyadh (4 days per week in the office)</li>
<li>Speak fluent Arabic and English</li>
<li>Have 5-10 years of experience in similar customer-facing roles and a background in Enterprise Architecture</li>
</ul><div>
<br>
<b>About the role</b><br>
</div><div>This role is designed to ensure enhanced long-term value across our customers in the Middle East. You will act as the primary Customer Success Manager for the region, building trusted relationships with customers and working closely with partners and internal teams.<br>
</div><div>You will drive customer engagement, adoption, renewals, and growth by focusing on value-based outcomes in Enterprise Architecture. This is a senior, independent role that combines technical credibility with commercial ownership, focused on delivering customer value and strategic impact.<br>
</div><div><b>What will you do</b><br>
</div><ul><li>Own Customer Success for the Middle East region, acting as the primary point of contact for customers.</li>
<li>Drive customer retention and renewals through proactive engagement, value realization, and early churn risk identification.</li>
<li>Lead value-based customer conversations, guiding customers on outcomes, goals, and the business value of Enterprise Architecture.</li>
<li>Manage onboarding, training, workshops, and refresh sessions.</li>
<li>Advise customers on Enterprise Architecture, portfolio management best practices, and complex solution implementations.</li>
<li>Identify and support upsell and cross-sell opportunities within the existing customer base.</li>
<li>Work independently across multiple Middle East countries, collaborating closely with the Riyadh team and the Dubai-based sales.</li>
</ul><div>
<br>
<b>What we are looking for</b><br>
</div><ul><li>5&ndash;10+ years of experience in Customer Success, Pre‑Sales, Consulting, or a similar customer-facing role.</li>
<li>Fluent in Arabic and English, both verbal and written, with executive-level communication.</li>
<li>Strong background or exposure to Enterprise Architecture or strategic IT/business transformation domains.</li>
<li>Bachelor&rsquo;s degree in IT, Business, Economics, or a related field.</li>
<li>Proven ability to operate with a commercial mindset, balancing technical credibility with renewal and growth responsibility.</li>
<li>Confident working independently in a complex, multi-country, and partner-driven environment.</li>
<li>Role is based in Riyadh, Saudi Arabia, and will require occasional regional travel based on business need; Saudi nationality preferred due to local employment regulations.</li></ul><div><br>
</div><div>
<b>What we offer</b><br>
</div><ul><li>A competitive salary complemented by an annual bonus.</li>
<li>A medical insurance plan designed to support your wellbeing and give you peace of mind.</li>
<li>25 vacation days to recharge.</li>
<li>Hybrid working: 4 collaborative days in-office days, with 1 day designed for focused work from home.</li>
<li>House and transportation allowance.</li>
<li>Top quality IT equipment from day one, plus a personal tech budget so you can tailor or upgrade your setup to your liking.</li>
<li>Global collaboration in an international environment, working alongside talented people from all over the world.</li></ul><div><br>
</div><div>
<b>Recruitment process</b><br>
</div><div>In this role, you can expect the following interviewing process:</div><ul>
<li>1st Interview with Internal Recruiter (45 minutes)</li>
<li>2nd Interview with the Hiring Manager (45 minutes)</li>
<li>3rd Interview with the team [In the office (60 minutes)]</li></ul><br>
<h3 class="jobSectionHeader"><b>
Please note<br>
</b></h3><br>
<ul><li>Please submit your application in English, as it&rsquo;s our company&rsquo;s language, and you&rsquo;ll be using it daily once you&rsquo;re part of the team.</li>
<li>Please apply through our website or via the LinkedIn job post. Applications sent by email will not be reviewed.</li>
<li>We are not considering agency applications for this position.</li>
<li>We may use AI-based tools to support parts of the recruitment process, such as reviewing applications or resumes. These tools support our recruitment team but do not replace human decision-making, and all final hiring decisions are made by people.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Bizzdesign</b></h3><div>
Bizzdesign is a global leader in enterprise transformation software. Our Enterprise Transformation Suite enables organisations to plan, design, and govern change, bringing strategy and execution together in a single, trusted view. We empower teams to make better decisions with data-driven insights, helping them become more efficient, agile, and resilient. We believe successful transformation is about alignment, connecting strategy to execution, and business to IT.<br>
</div><div>At Bizzdesign, our culture is the engine that turns bold goals into results. We move as one, and everyone&rsquo;s contribution matters. We believe that when we work together and hold ourselves accountable, we achieve more and create an environment where everyone can thrive. We value innovation, building with purpose, striving for excellence, and authenticity.<br>
</div><div>Headquartered in the Netherlands and present in more than 19 countries, our team of 600+ professionals represents over 32 nationalities. Trusted by more than 2,000 organisations worldwide, our deep expertise supports enterprises on their transformation journey.</div><div><br>
<b>
DEI Statement</b><br>
<br>
Bizzdesign stands for equity and inclusion. We believe that a diverse and inclusive workplace is essential to our success, and we are committed to building a team that reflects a wide range of backgrounds, perspectives, and skills.</div></div>

Customer Success Manager

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Manager IT - Enterprise Architecture &amp; Integration
</div></div><div><div>Ref #
</div><div>230986
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Not Specified
</div></div><div><div><ul><li>Closing date: 23-Feb-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Job Purpose</b></h2><div>
Develop a comprehensive strategy for Enterprise Architecture &amp; Integration for MATAR to enable business technology, digitalisation, and automation. Oversee the development and implementation of Enterprise Integration and Data Engineering capabilities to ensure seamless data flow across the organisation for tactical and strategic decision-making. Enhance reliability, reusability, standardisation, and reduce complexity, maintenance, and cost.</div><h3 class="jobSectionHeader"><b>
Strategic</b></h3><p></p><div><ul><li>
Define, propose and seek concurrence from senior MATAR stakeholders for the Enterprise Integration strategy and governance.</li><li>
Develop a 3-year road map and propose adequate 3-year rolling budgets by both business and IT to fulfil the agreed strategy.</li><li>
Research emerging technology trends; establish their applicability to MATAR; and study early adoption use‑cases in the aviation industry and lead cross‑functional ideation and incubation of such technologies.</li><li>
Strategically have an effective and professional working relationship with relevant technology solutions providers and partners to obtain the best for MATAR and seek opportunities for reducing costs, improving agility and enabling innovation.</li></ul></div><h3 class="jobSectionHeader"><b>
Operational</b></h3><p></p><div><ul><li>
Develop and maintain integration standards, guidelines, and best practices to ensure consistency and adherence to industry standards, governance and best practices.</li><li>
Ensure business demand for data integration is effectively managed by collaborating with stakeholders to identify and prioritize integration and data engineering needs.</li><li>
Provide technical leadership and guidance to development teams and vendors to ensure that integration solutions are designed and implemented in accordance with established standards and best practices.</li><li>
Architect and implement enterprise system integration solutions, including ESB and APIs.</li><li>
Design and develop data engineering solutions, including data pipelines, data warehouses, and data lakes, ensuring that they are scalable, reliable, and secure for all MATAR and other stakeholder systems, leveraging real‑time acquisition of environmental/operational data through day‑of‑ops systems and sensors.</li><li>
Enable and support the business' management to develop and seek approval for business case/CMC by providing reliable and optimal cost estimates and advising on technology and implementation risks.</li><li>
Foster a data‑driven culture of innovation, continuous improvement, and customer service excellence within the IT organisation.</li><li>
Establish an architecture review team for MATAR to govern, oversee and review architecture and solution designs.</li><li>
Establish an operating model of a data integration and engineering centre of enablement.</li><li><p>
Own and ensure delivery of Data Engineering and Integration solutions, projects and services in a timely and cost‑effective manner, with compliance to IT project governance framework and standards.</p></li><br>
<p></p><li>
Ensure high availability of assigned IT systems through appropriate design and architecture and compliance with policies and standards.</li><li>
Ensure issues related to projects/programs/change initiatives are identified and corrective actions monitored until closure.</li><li>
Perform other department duties related to the position as directed by the Head of Department.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><p></p><div><div><div><div><div><ul><li>High School/Vocational/Diploma with <i>minimum 9 years</i> of job‑related experience.</li><li>
Bachelor&rsquo;s Degree or equivalent with <i>minimum 8 years</i> of job‑related experience.</li><li>
Experience in designing, implementing and supporting large‑scale, highly available and distributed integration and data engineering solutions.</li><li>
Experience in enterprise architecture and integration of IT systems in fast‑paced environments.</li><li>
Experience working with aviation domain standards (IATA Type B, AIDX).</li><li>
Experience managing projects in medium to large organisations.</li></ul><h3 class="jobSectionHeader"><b>
</b></h3><h3 class="jobSectionHeader"><b>
Preferred Experience</b></h3><ul><li>
Senior resource managing a team of IT professionals.</li><li>
Strong knowledge of enterprise architecture standards (TOGAF, Zachman).</li><li>
Certifications: PMP, ITIL, Cloud Technologies.</li><li>
Airport industry experience.</li></ul><h3 class="jobSectionHeader"><b>
</b></h3><h3 class="jobSectionHeader"><b>
Job‑Specific Skills</b></h3><ul><li>
Good understanding of SDLC and QA processes.</li><li>
Expertise in architecture domains (data, infrastructure, application, business, software development).</li><li>
Experience with architecture modelling tools (Sparx EA, IBM Rational).</li><li>
Experience with DevOps, CI/CD, agile methodologies and IaC.</li><li>
Experience implementing ESB platforms (MuleSoft, OSB, IBM Integration Bus, Apache ServiceMix).</li><li>
Experience with messaging protocols (JMS, AMQP, MQTT).</li><li>
Experience with cloud tools (Azure Data Factory, Azure Logic Apps).</li><li>
Experience with containerisation (Docker, Kubernetes).</li><li>
Strong mentoring, coaching and team leadership skills.</li><li>
Mission critical systems management.</li><li>
Vendor management.</li><li>
Procurement management.</li><li>
Ability to adopt emerging technologies.</li></ul></div><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=230986</div></div></div></div></div></div></div></div>

Manager IT - Enterprise Architecture & Integration

DeepSource Technologies

We are looking for an Enterprise Architect for our project that is basically for 6 months and might be extended up to 2 years.
<br><br>
Details
<br>EA Strategy & Strategic Alignment
<br><ul>
<li>Proven ability to develop a formal EA Strategy (vision, pillars, objectives, KPIs).</li>
<li>Strong experience cascading objectives and KPIs from Business Strategy to Digital Transformation Strategy, then to EA Strategy.</li>
<li>Demonstrated experience aligning EA outcomes with organizational strategic goals.</li>
</ul>
EA Operating Model & Organizational Design
<br><ul>
<li>Experience designing different EA models (federated, centralized, hybrid, etc.).</li>
<li>Ability to design EA operating models, including mandates, services, roles, and responsibilities.</li>
<li>Experience defining EA organizational structures, job descriptions, service catalogs, and procedures.</li>
</ul>
Architecture Governance Frameworks
<br><ul>
<li>Strong experience in designing and institutionalizing EA governance frameworks, including committees, escalation paths, and exception handling.</li>
<li>Ability to embed EA governance into investment, project, and change lifecycles.</li>
<li>Experience defining governance KPIs and reporting mechanisms.</li>
</ul>
NORA & National EA Compliance
<br><ul>
<li>Demonstrated working knowledge of the NORA framework, including its pillars, clauses, and assessment requirements.</li>
<li>Ability to translate NORA requirements into practical EA artifacts, governance models, and evidence suitable for formal assessments and reviews.</li>
</ul>
EA Processes & Service Design
<br><ul>
<li>Ability to design end-to-end EA processes covering planning, execution, monitoring, and reporting.</li>
<li>Experience defining EA services with clear inputs, outputs, SLAs, beneficiaries, and KPIs.</li>
</ul>
Change Enablement & Stakeholder Management
<br><ul>
<li>Experience designing EA awareness, enablement, and adoption plans.</li>
<li>Strong stakeholder engagement skills with the ability to position EA as an enabling organizational capability.</li>
</ul>
Capability Development & Workforce Planning
<br><ul>
<li>Experience assessing EA team capabilities, identifying gaps, and defining capability development and training plans.</li>
<li>Familiarity with EA competency frameworks and certification pathways.</li>
</ul>
Performance Management & Reporting
<br><ul>
<li>Experience defining and measuring EA strategic, operational, and impact KPIs.</li>
<li>Ability to produce EA performance, compliance, and value-realization reports.</li>
</ul>
EA Tooling & Automation Enablement
<br><ul>
<li>Experience evaluating and enabling EA tools for governance, reporting, automation, and workflow management.</li>
<li>Understanding of EA repositories, request tracking, and automation mechanisms.</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>Bachelor’s degree in Computer Science, Engineering, or a related field.</li>
<li>Minimum 7+ years of total professional experience.</li>
<li>Minimum 5+ years of hands-on Enterprise Architecture experience, preferably within governmental or public-sector environments.</li>
<li>Prior experience supporting or achieving EA certification for governmental entities is highly preferred.</li>
<li>EA-related certifications (e.g., TOGAF or equivalent) and demonstrated NORA experience.</li>
<li>Experience in establishing an Enterprise Architecture Office based on NORA 2 requirements.</li>
<li>Experience in saudi market (Worked on-site or remotely with saudi clients).</li>
<li>Excellent communication and stakeholder management skills.</li>
</ul>


Enterprise Architect - 6 months - Riyadh,KSA

Intellia Therapeutics

<div><div><div><div><p>Why Join Intellia?</p></div><div><p>
Our mission is to develop curative genome editing treatments that can positively transform the lives of people living with severe and life-threatening diseases.</p></div><p></p><div><p>
Beyond our science, we live our four core values: One, Explore, Disrupt, Deliver and feel strongly that you can achieve more at Intellia. We have a single-minded determination to excel and succeed together. We believe in the power of curiosity and pushing boundaries. We welcome challenging thoughts and imagination to develop innovative solutions. And we know that patients are counting on us to make the promise a reality, so we must maintain high standards and get it done.</p></div><p></p><div><p>
We want all of our people to go beyond what is possible. We aren&rsquo;t constrained by typical end rails, and we aren&rsquo;t out to just &ldquo;treat&rdquo; people. We&rsquo;re all in this for something more. We&rsquo;re driven to cure and motivated for change. Just imagine the possibilities of what we can do together.</p></div></div><p></p><div><div><p>
The Senior Manager, Oracle Financials Specialist is subject matter expert and hands-on leader responsible for maximizing the value of Oracle Fusion Cloud Applications within a regulated life sciences environment. This role oversees system architecture, solution delivery, and ongoing support across Oracle Cloud ERP, SCM and related modules.</p></div><p></p><div><p><br>
The Senior Manager partners closely with IT peers, Finance, Quality, and Supply Chain teams to ensure systems meet business objectives. This role serves as an Oracle Financials SME, participating in cloud roadmap discussions, managing quarterly updates in collaboration with IT peers, and enabling new features and functionality across the enterprise.</p></div></div><p></p><div><div><p><br>
Duties/Responsibilities</p></div></div><div><div><p>
Oracle Financials Cloud Management</p></div><div><ul><li><p>
Configuration and optimization of Oracle Fusion ERP, SCM and related modules.</p></li></ul></div><div><ul><li><p>
Manage quarterly updates, regression testing, validation cycles, and change control activities within a GxP context.</p></li></ul></div><div><ul><li><p>
Maintain system integrity and compliance with FDA, EMA, SOX, and other regulatory frameworks.</p></li></ul></div><div><ul><li><p>
Lead evaluation and implementation of new features, modules, and integration capabilities.</p></li></ul></div><p></p><div><p>
Solution Delivery &amp; Cross-functional Partnership</p></div><div><ul><li><p>
Collaborate with stakeholders in IT, Finance, Supply Chain, Quality to translate requirements into scalable Oracle Fusion solutions.</p></li></ul></div><div><ul><li><p>
Drive business process improvement, automation, and operational excellence using Oracle Cloud best practices.</p></li></ul></div><div><ul><li><p>
Lead complex projects such as system integrations, and system expansions.</p></li></ul></div><div><ul><li><p>
Work closely with external managed service partners, Oracle, and system integrators to ensure solution quality and alignment.</p></li></ul></div><p></p><div><p>
Governance, Compliance &amp; Validation</p></div><div><ul><li><p>
Maintain robust documentation, SOPs, and audit readiness for internal and external inspections.</p></li></ul></div><div><ul><li><p>
Oversee GxP system validation activities within Oracle including user requirements, IQ/OQ/PQ documentation, traceability, and testing.</p></li></ul></div><div><ul><li><p>
Govern role-based access, segregation of duties, and security compliance within Fusion.</p></li></ul></div><p></p><div><p>
Support, Operations &amp; Performance</p></div><div><ul><li><p>
Ensure timely resolution of incidents and service requests, identifying root causes and long-term solutions.</p></li></ul></div><div><ul><li><p>
Monitor system performance, SLAs, user satisfaction, and support KPIs.</p></li></ul></div><div><ul><li><p>
Drive user training, release readiness activities, and change management to improve adoption and reduce risk.</p></li></ul></div><div><ul><li><p>
Ensure compliance with security frameworks, data privacy regulations, and IT controls (SOX, GDPR, etc.).</p></li></ul></div><div><ul><li><p>
Implement robust authentication, authorization, and encryption standards across all integrations.</p></li></ul></div><div><ul><li><p>
Manage integration-related vulnerabilities and ensure adherence to cybersecurity best practices.</p></li></ul></div><div><ul><li><p>
Conduct regular audits and support regulatory, internal, and external assessments.</p></li></ul></div><div><ul><li><p>
Provide thought leadership on integration technologies, patterns, and emerging trends (APIs, event-driven architecture, microservices, iPaaS).</p></li></ul></div><div><ul><li><p>
Collaborate with IT peers and application owners to shape future-state architecture.</p></li></ul></div></div><p></p><div><div><p><br>
Requirements</p></div></div><div><div><p>
Skills/Abilities</p></div></div><div><div><p>
Examples:</p></div><div><ul><li><p>
Bachelor&rsquo;s degree in information systems, Computer Science, Engineering, or related field.</p></li></ul></div><div><ul><li><p>
8&ndash;12+ years of experience with Oracle Fusion Cloud ERP and/or SCM applications.</p></li></ul></div><div><ul><li><p>
Strong understanding of life sciences processes: quality management, supply chain, manufacturing, batch control, finance, and inventory.</p></li></ul></div><div><ul><li><p>
Hands-on experience with GxP, CSV, SOX, and 21 CFR Part 11 compliance requirements.</p></li></ul></div><div><ul><li><p>
Experience with Oracle tools such as OIC, OTBI, BI Publisher, and role/security design.</p></li></ul></div><div><ul><li><p>
Solid understanding of security, authentication, and data governance frameworks.</p></li></ul></div><div><ul><li><p>
Excellent verbal and written communication skills.</p></li></ul></div><div><ul><li><p>
Excellent interpersonal and customer service skills.</p></li></ul></div></div><p></p><div><div><p><br>
Education / Certifications</p></div></div><div><div><ul><li><p>
Bachelor&rsquo;s degree in Information Systems, Computer Science, Engineering, or related field.</p></li></ul></div><div><ul><li><p>
Master&rsquo;s degree or equivalent experience.</p></li></ul></div><div><ul><li><p>
Certification in integration platforms or cloud providers (Oracle, AWS, Azure, GCP).</p></li></ul></div></div><p></p><div><div><p><br>
Experience</p></div></div><div><div><ul><li><p>
10+ years of experience in IT integrations, middleware, or enterprise architecture.</p></li></ul></div><div><ul><li><p>
3&ndash;5 years of leadership experience managing vendors, engineering or integration teams.</p></li></ul></div><div><ul><li><p>
Hands-on expertise with modern integration solutions (e.g., Workato, OIC, MuleSoft, Boomi, Azure, etc.).</p></li></ul></div><div><ul><li><p>
Strong understanding of API management, REST/SOAP services, event-driven architecture, and cloud-based integrations.</p></li></ul></div><div><ul><li><p>
Proven track record delivering complex integration projects across enterprise applications.</p></li></ul></div><div><ul><li><p>
Solid understanding of security, authentication, and data governance frameworks.</p></li></ul></div><div><ul><li><p>
Experience in regulated industries (life sciences, healthcare, finance, manufacturing).</p></li></ul></div><div><ul><li><p>
Familiarity with systems like Oracle Fusion, Workday, Veeva Vault, and Salesforce.</p></li></ul></div><div><ul><li><p>
Experience with microservices architecture, DevOps, CI/CD automation, and cloud-native development.</p></li></ul></div><div><ul><li><p>
Experience with system integrations and iPaaS solutions</p></li></ul></div></div><p></p><div><div><p><br>
Physical Requirements</p></div></div><div><div><p>
Prolonged periods of sitting</p><p>
#LI-Hybrid</p></div></div><p></p><p><br>
Covid-19 Vaccination Policy: All Intellia employees, regardless of work location, are expected to follow all applicable federal, state, and local public health regulations and guidelines, and are strongly encouraged to follow all public health recommendations, including being vaccinated for COVID-19.</p><p></p><p>
EEOC Statement: Intellia believes in a diverse environment, and is committed to equal employment opportunity for all its employees and qualified applicants. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Intellia will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.</p><p></p><p>
Applications are accepted on a rolling basis, and will continue to be accepted until the position is filled at which point the position will be taken down.</p><p></p>
The base salary for this position is expected to range between $167,100.00 - $204,300.00 USD per year.<p>
The salary offered is determined based on a range of factors including, but not limited to, relevant education and training, overall related experience, specialized, rare or in-demand skill sets, internal comparators and other business needs. Upon joining Intellia, your salary will be reviewed periodically and additional factors such as time in role and performance will be considered. Intellia may change the published salary range based on company and market factors.</p><p>
Additional compensation includes a performance-based annual cash bonus, a new hire equity grant, and eligibility to be considered for annual equity awards the value of which are determined annually at the Company&rsquo;s discretion.</p>
</div><p><b>EEOC Statement:</b> Intellia believes in a diverse environment, and is committed to equal employment opportunity for all its employees and qualified applicants. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Intellia will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.</p></div>

SENIOR MANAGER, ORACLE FINANCIAL SPECIALIST

Arc Inventor

<p><b>Role Overview</b></p><p>The Enterprise Technical Product Manager operates at the intersection of business strategy, product innovation, and enterprise architecture. This role is responsible for defining scalable, secure, and high-performance product ecosystems aligned with enterprise standards.</p><p>The TPM partners closely with Engineering, Architecture, DevOps, Security, and Business Leadership to deliver cloud-native, microservices-based, API-driven platforms. This role requires deep technical fluency, architectural awareness, and strong product leadership capabilities.</p><p>The ideal candidate combines product vision with system thinking and understands how distributed systems, databases, cloud infrastructure, and security frameworks shape long-term product scalability. <i>The role acts as a senior technical partner to engineering leadership, shaping and recommending technical decisions without direct ownership of hands-on development or final architectural authority.</i></p><p><b>Key Responsibilities </b></p><ul><li><b>Product Strategy &amp; Enterprise Alignment</b></li><li>Own the enterprise product roadmap and ensure alignment between business objectives, technical feasibility, and long-term platform strategy.</li><li><b>Solution &amp; Architecture Collaboration</b></li></ul><p>Partner with solution and enterprise architects to define scalable system designs, service boundaries, and integration patterns.</p><ul><li><b>Microservices &amp; Distributed Systems</b></li></ul><p>Define product requirements that support microservices-based, API-driven, and resilient distributed architectures.Guide product decisions involving relational and non-relational data models, data ownership, and performance considerations.Ensure product capabilities align with cloud-native infrastructure, scalability, availability, and operational resilience.Enable effective delivery by supporting clean architecture, CI/CD pipelines, and engineering best practices.Drive performance, scalability, and reliability requirements including caching, load balancing, and system efficiency.Ensure product requirements adhere to security best practices, authentication standards, and regulatory compliance needs.Lead backlog prioritization, sprint planning, and cross-functional coordination to ensure predictable and high-quality delivery.<b>Required Qualifications &amp; Experience</b></p><ul><li><b>Data &amp; Database Architecture</b></li><li><b>Cloud &amp; Infrastructure Strategy</b></li><li><b>Development &amp; Engineering Practices</b></li><li><b>Performance &amp; Platform Optimization</b></li><li><b>Information Security &amp; Compliance</b></li><li><b>Agile Delivery &amp; Stakeholder Leadership</b></li></ul><ul><li>6 to 8 years in Technical Product Management, Technical Program Management, or Solution-Oriented Product Roles</li><li>Strong understanding of enterprise software architecture and distributed systems</li><li>Experience in microservices-based, API-driven platforms</li><li>Hands-on familiarity with relational (SQL Server, PostgreSQL, MySQL) and non-relational databases (MongoDB, Redis, etc.)</li><li>Exposure to cloud platforms (AWS, Azure, or GCP) and cloud-native architecture</li><li>Experience collaborating with DevOps and Infrastructure teams</li><li>Strong understanding of performance optimization, caching, and scalability strategies</li><li>Solid knowledge of information security frameworks and authentication models</li><li>Proven ability to work in Agile, cross-functional enterprise environments</li><li>Exceptional documentation and stakeholder communication skills</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Experience in enterprise SaaS or platform-based products</li><li>Exposure to enterprise architecture frameworks (TOGAF or similar)</li><li>Understanding of event-driven architecture and message brokers</li><li>Experience in regulated industries (Fintech, Healthcare, Telecom, etc.)</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Technical Product Manager

State of Washington

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<p></p><div><br>
<b>IT Data Manager</b><br>
At the <b>Department of Commerce</b>, we&rsquo;re reimagining what&rsquo;s possible in government. We&rsquo;re builders, thinkers, and change-makers, working at the intersection of innovation, community, and impact. From unlocking critical funding to fueling inclusive economic growth, we&rsquo;re turning big ideas into real-world solutions that uplift people and places.<p>
Our agency&rsquo;s strength lies in the diversity of our workforce and the breadth of the lived experiences and perspectives employees bring to the work. We believe equity is not just a value but a practice, which is reflected in how we design programs, engage communities, and deliver outcomes. We foster a workplace culture where curiosity is encouraged, bold thinking is welcomed, and collaboration drives our impact.</p><p>
This job is a commitment to reshape systems so they work better for everyone. If you&rsquo;re ready to challenge the status quo and build meaningful connections, we want to meet you.</p>
Let&rsquo;s build what&rsquo;s next, together.<br>
<br>
The<b> Innovation and Technology Division (ITD)</b> at the Department of Commerce supports the agency&rsquo;s mission by delivering secure, modern, and innovative technology services that drive operational efficiency and digital transformation across all divisions. The division is responsible for maintaining core information technology (IT) infrastructure, supporting enterprise applications, and aligning technical solutions with strategic agency goals.<br>
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This position serves as the Information Technology (IT) Data Manager within ITD, reporting directly to the Deputy Chief Information Officer. As an IT Data Manager, this role provides strategic leadership and expert consultation to the CIO, ITD leadership, and agency executives to ensure that enterprise data systems, governance, and analytics capabilities are aligned with Commerce&rsquo;s strategic priorities and statewide data initiatives.<br>
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<b>The IT Division supports the entire agency through three primary sections:</b><br>
<ul><li>Digital Innovation &amp; Enterprise Cloud Platforms</li><li>IT Operations</li><li>Enterprise IT Governance and Risk</li></ul><br>
The IT Data Manager is responsible for leading the planning, development, and administration of enterprise data platforms and services. This includes setting data management policies and standards, overseeing data architecture and integration, and directing professional IT staff to deliver secure, scalable, and high-impact data solutions that support agency operations, external partnerships, and public-facing services.<br>
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This position plays a critical role in shaping the agency&rsquo;s data strategy by coordinating cross-functional data initiatives, aligning data investments with business needs, and ensuring compliance with legislative, regulatory, and privacy requirements. The IT Data Manager also leads the agency&rsquo;s data governance efforts, ensuring data quality, accessibility, and integrity across systems.<br>
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In addition, this position provides oversight and leadership for the data engineering and analytics teams, ensuring consistent application of data management methodologies, resource planning, and performance reporting across all data initiatives. The IT Data Manager supervises a team of data professionals responsible for delivering complex, high-risk, and cross-agency data solutions in alignment with the agency&rsquo;s strategic plan and enterprise data architecture.<br>
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The <b>IT Data Manager</b> is responsible for overseeing the planning, development, implementation, and administration of enterprise data systems that support the acquisition, storage, integration, and retrieval of data across the organization. This position ensures data integrity, availability, and security while aligning data strategies with organizational goals. The role requires advanced technical knowledge, strategic planning, and supervisory responsibilities over professional IT staff.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Duties</b></h2></div>
<div><div><b>Direct the strategic planning, governance, and enterprise-wide coordination of IT data systems by managing teams, resources, and policies that ensure secure, high-quality, and accessible data to support agency-wide decision-making, compliance, and operational effectiveness.</b><br>
<b>Tasks include</b><b>:</b><br>
<ul><li>Lead the development, implementation, and continuous improvement of the agency&rsquo;s data governance framework for all IT business systems.</li><li>Oversee the definition and documentation of enterprise data requirements ensuring alignment with Washington State policies and standards.</li><li>Supervise and coordinate cross-divisional collaboration to establish and maintain consistent data governance practices, including data categorization, storage, and classification.</li><li>Manage the development and maintenance of the agency&rsquo;s enterprise data catalog, including metadata, storage locations, Washington Technology Solutions (WaTech) security classifications, and governance documentation.</li><li>Direct the planning and implementation of metadata standards, data dictionaries, and data mapping for the agency&rsquo;s data warehouse and core administrative systems.</li><li>Review and approve data sharing agreements and ensure legal compliance, risk mitigation, and appropriate protections for sensitive data.</li><li>Collaborate with the Chief Data Privacy Officer on privacy reviews and guide program staff in defining data collection strategies that align with the Washington State Agency Privacy Principles.</li></ul>
&bull; Design and manage internal data workflows and procedures that support integrated data use across collection, storage, release, and reporting functions. &bull; Enforce and monitor compliance with digital product and data standards across all agency-approved tools and platforms.<br>
<ul><li>Lead the development and maintenance of agency-wide data governance and access policies in collaboration with division leadership.</li><li>Manage the technical assistance request process, including staff assignment, workload balancing, and performance monitoring to ensure timely and effective resolution.</li></ul><br>
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Direct data strategy and governance, including data architecture, integration standards, master/metadata management, and BI/reporting capabilities; collaborate with the Application Development Manager to align APIs, schemas, and overall software development practices with the agency&rsquo;s data strategy.</b><br>
<b>Tasks include:</b><br>
<ul><li>Oversee the design, maintenance, and enhancement of the agency&rsquo;s data strategy and governance in collaboration with the Application Development Manager.</li><li>Manage the preparation, cleaning, transformation, loading, and storage of data across multiple platforms, including enterprise databases, GIS, and business intelligence tools.</li><li>Direct the use of Structured Query Language (SQL), Python, and other data tools to extract, analyze, and report on data from systems such as ESRI ArcGIS, Tableau, Power BI, and Dataverse.</li><li>Lead the development and integration of datasets and dashboards for internal and external reporting, ensuring alignment with business requirements and data governance standards.</li><li>Evaluate and resolve complex data integrity issues, determine appropriate data cleansing strategies, and implement solutions to improve data quality.</li><li>Analyze the impact of changes to data structures, application logic, and design patterns, and document technical recommendations and implementation plans.</li><li>Serve as a liaison between business users and technical teams to translate business needs into functional data solutions.</li><li>Collaborate with program owners, business analysts, and IT developers to ensure that proposed data solutions meet business and technical requirements.</li><li>Provide leadership in planning and designing application enhancements that support efficient data workflows and reporting capabilities.</li></ul><br>
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Provide strategic leadership in the design, implementation, and modernization of enterprise data architecture by aligning data systems, platforms, and standards with agency-wide business goals, emerging technologies, and evolving data needs.
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<b>Tasks include:</b><br>
<ul><li>Lead the development and execution of long-term data architecture strategies that support scalable, secure, and interoperable data systems across the agency.</li><li>Evaluate and recommend new technologies and platforms, such as cloud-based data services, artificial intelligence (AI), machine learning (ML), and data lakes, to enhance data capabilities and performance.</li><li>Oversee the integration of disparate data systems, ensuring alignment with enterprise architecture, cybersecurity, and privacy frameworks.</li><li>Collaborate with IT leadership, business units, and external partners to ensure that data architecture supports current and future business needs.</li><li>Establish and maintain data architecture standards, models, and documentation to guide system development, integration, and modernization efforts.</li><li>Monitor industry trends, regulatory changes, and statewide IT policy to proactively adapt the agency&rsquo;s data architecture and governance practices.</li></ul></div></div>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<div><div><b>Required Qualifications:</b><br>
Eight (8) years of combined professional IT experience in the following IT disciplines:<br>
1. Enterprise data management &ndash; Designing, implementing, and overseeing organization-wide data systems and platforms, ensuring data is acquired, stored, integrated, and retrieved securely and efficiently to support business operations and decision-making.<br>
2. Data governance &ndash; Establishing and enforcing data policies, standards, and practices that ensure data quality, integrity, privacy, and compliance across all IT systems, while leading cross-functional initiatives to align data management with regulatory and strategic requirements.<br>
3. Data architecture &ndash; Planning, designing, and modernizing the structural framework for enterprise data systems, integrating emerging technologies and aligning platforms with organizational goals to enable scalable, interoperable, and future-ready data solutions.<br>
<b>OR
</b><br>
Associate&rsquo;s degree in IT program or closely related field and six (6) years of recent professional experience listed above.<br>
<b>OR</b><br>
Bachelor&rsquo;s degree or higher in Information Technology program or closely related field and four (4) years of recent professional experience listed above.<br>
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Experience must include one (1) year of leading IT professionals or consulting as a technical lead, and can be obtained concurrently to other professional experience listed above. Experience in effectively communicating and aiding a diverse set of information technology peers.<br>
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<b>Preferred Qualifications:</b><br>
<ul><li>Experience working in or with Washington State government agencies, with knowledge of statewide IT policies, WaTech standards, and legislative data mandates.</li><li>Valid IT Data Certifications (DAMA-DMBOK, CDMP, etc.)</li><li>Valid IT Certifications (ITIL, MCSE, etc.)</li><li>Azure Trainings/Certifications</li></ul><br>
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To be considered for this position the following are needed:</b></div><ul><li>
A complete and detailed online application.</li><li>
A cover letter (enter online) - that details how your skills and experience make you an ideal candidate for this position</li><li>
At least three professional references (enter online).</li></ul>
For questions about this recruitment, please contact our recruitment team via email: comrecruitment@commerce.wa.gov - please reference the job number in your message.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<div><p>This position may be located anywhere within Washington State though occasional travel to Commerce&rsquo;s Olympia or Seattle office buildings or in-state travel to attend events or meetings may be required. If selected, you will need to travel to pick up equipment and receive instruction. Many Commerce employees work remotely or have a hybrid schedule.<br>
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This recruitment may be used to fill future vacancies over the next 60 days.<br>
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Technical support is provided by NEOGOV, 855-524-5627 (can't log in, password or email issues, error messages). DES job seeker support may answer general questions regarding the recruiting system at careershelp@des.wa.gov.<br>
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<b>Our Commitment to Equal Opportunity</b><br>
The Washington State Department of Commerce is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application, testing, or interview process or this job announcement in an alternative format may email Human Resources at Human.Resources@commerce.wa.gov. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.<br>
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Department of Commerce also offers a competitive benefits package including: medical and dental insurance benefits, retirement and deferred compensation plans, 11 paid holidays each year, 14-25 vacation days per year (depending on length of employment), 8 hours of sick leave per month (if full time employed), bereavement leave, an employee assistance program, as well as other benefits. Please see the Benefits Tab for more details.</p></div></div></div>

IT Data Manager

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