enterprise data architect

Tamer Services Company

<div>
 
 
 About the job
 
 
 
 
 IT Data Analyst
 
 
 
 
 Information Technology
 
 
 
 
 Jeddah, Saudi Arabia
 
 
 
 
 
 
 
 The Opportunity
 
 
 
 We are looking for a data-driven professional who can transform complex datasets into meaningful insights, enabling smarter business decisions across multiple functions. This is an exciting opportunity to work with modern analytics technologies while contributing to a growing data-driven culture. This is about turning data into strategic business value.
 
 
 
 
 
 
 About the Role
 
 
 
 Reporting to the
 
 BI &amp; Analytics Director
 
 , the IT Data Analyst will be responsible for delivering analytical insights, developing interactive dashboards, and supporting enterprise reporting initiatives while promoting data quality, governance, and self-service analytics.
 
 
 You will:
 
 
 &bull; Analyze complex datasets to identify trends, patterns, and actionable business insights
 
 
 &bull; Design, develop, and maintain interactive Power BI dashboards and reports across multiple business functions
 
 
 &bull; Translate business requirements into analytical solutions and meaningful KPIs
 
 
 &bull; Collaborate with business stakeholders to understand reporting and analytical needs
 
 
 &bull; Work closely with Data Engineers and Analytics Engineers to ensure data availability and integrity
 
 
 &bull; Develop and maintain Power BI reports, datasets, and visualizations aligned with business requirements
 
 
 &bull; Support data governance initiatives by implementing standardized metrics, definitions, and reporting practices
 
 
 &bull; Perform data validation, quality checks, and troubleshooting to ensure reliable analytical outputs
 
 
 &bull; Leverage AI-powered capabilities within Microsoft Fabric and Power BI, including Copilot, to accelerate insight generation and reporting productivity
 
 
 &bull; Support business users in adopting self-service BI and standardized datasets
 
 
 &bull; Document analytical methodologies, reporting logic, and business definitions
 
 
 &bull; Contribute to continuous improvement of reporting, analytics, and business intelligence capabilities
 
 
 This role will work closely with Business Intelligence, Data Engineering, IT teams, and business stakeholders across Finance, Procurement, Supply Chain, Sales, and other functional areas.
 
 
 
 
 
 
 Key responsibilities
 
 
 
 The successful incumbent will be an analytical problem solver who can bridge business requirements with technical solutions while delivering high-quality insights that support strategic decision-making.
 
 
 You will demonstrate:
 
 
 &bull; 3-7 years of experience in data analysis, business intelligence, or analytics
 
 
 &bull; At least 3-5 years of hands-on experience with Power BI, SQL, and business intelligence reporting
 
 
 &bull; Strong experience designing dashboards and data visualizations using Power BI
 
 
 &bull; Proficiency in SQL and experience working with relational databases and data warehouses
 
 
 &bull; Strong knowledge of DAX and Power Query (M) for report development and calculations
 
 
 &bull; Experience with Microsoft Fabric components, including Data Warehouse, Lakehouse, OneLake, and Data Pipelines, is highly desirable
 
 
 &bull; Strong understanding of data modeling principles and business intelligence best practices
 
 
 &bull; Experience translating business requirements into analytical solutions and performance dashboards
 
 
 &bull; Exposure to AI-assisted analytics, Power BI Copilot, and Natural Language Query capabilities is an advantage
 
 
 &bull; Excellent analytical thinking, communication, and stakeholder management skills
 
 
 Professional certifications such as
 
 Microsoft Certified: Data Analyst Associate
 
 ,
 
 Microsoft Certified: Power BI Data Analyst Associate (PL-300)
 
 , or
 
 Microsoft Certified: Fabric Analytics Engineer Associate (DP-600)
 
 are highly advantageous.
 
</div>

IT Data Analyst

DP World

<div>
 
 
 JOB SUMMARY
 
 
 
 To study, analyze IT applications/Systems and Business processes and document the business requirements with set organizational standards and procedures. work closely with business experts, project stakeholders and solution delivery teams to specify, design, implement, test, document and deliver solutions.
 
 
 Manage technical software application implementation to meet customer expectations therefore ensuring the smooth running of business and IT Systems, this also includes system monitoring, troubleshooting and problem resolution. Must require excellent business knowledge and working experience in Supply Chain Management Process like Warehouse Management, Order Management, Transportation Management, Reporting modules. Should also have worked industry standard WMS solution preferable EPG-LFS
 
 
 
 
 
 
 3. KEY RESPONSIBILITY
 
 
 
 
 
 
 1. Functional Responsibilities:
 
 <ul>
 <li>
 Strong communication skills
 </li>
 <li>
 An understanding of business
 </li>
 <li>
 Analytical and commercial experience
 </li>
 <li>
 Information Security
 </li>
 <li>
 Requirement Gathering &amp; Analysis &ndash; Work with business stakeholders to understand warehouse operations and translate them into WMS requirements.
 </li>
 <li>
 Process Optimization &ndash; Identify inefficiencies in warehouse processes (inbound, outbound, inventory management, picking, packing, shipping) and recommend WMS solutions.
 </li>
 <li>
 System Implementation &amp; Configuration &ndash; Configure WMS modules (e.g., receiving, putaway, picking, replenishment) based on business needs.
 </li>
 <li>
 Stakeholder Communication &ndash; Act as a bridge between business users and IT teams, ensuring smooth implementation and adoption of WMS.
 </li>
 <li>
 Training &amp; Support &ndash; Conduct user training sessions and provide ongoing support to warehouse teams.
 </li>
 <li>
 Work closely with analysts, designers and staff in the project team
 </li>
 <li>
 Compliance &amp; Reporting &ndash; Ensure WMS processes comply with regulatory and organizational standards while enabling effective reporting and analytics.
 </li>
 <li>
 Ensure compliance to IT policy in terms of implementation and monitoring of information security management in your department in line with the UAE region ISR policy.
 </li>
 </ul>
 
 
 
 
 2. Technical &amp; Leadership Responsibilities:
 
 <ul>
 <li>
 WMS Customization &amp; Enhancements &ndash; Work with developers &amp; suppliers to customize the WMS as per business needs.
 </li>
 <li>
 Integration Management &ndash; Ensure seamless integration of WMS with ERP, TMS (Transportation Management System), and other supply chain solutions.
 </li>
 <li>
 Troubleshooting &amp; Issue Resolution &ndash; Analyze system issues, coordinate with IT teams, and provide quick resolutions to minimize operational disruptions.
 </li>
 <li>
 Testing &amp; Quality Assurance &ndash; Conduct UAT (User Acceptance Testing) and regression testing before system rollouts.
 </li>
 <li>
 Data Management &ndash; Oversee data migration, validation, and reporting to ensure accurate inventory and operational data.
 </li>
 <li>
 Project Leadership &ndash; Lead WMS-related projects, ensuring on-time and within-budget delivery.
 </li>
 <li>
 Vendor Management &ndash; Coordinate with WMS vendors (like EPG- LFS, Oracle WMS Manhattan, Blue Yonder, SAP EWM etc ) for system updates, enhancements, and troubleshooting.
 </li>
 <li>
 Continuous Improvement &ndash; Stay updated on WMS trends, suggest automation and AI-driven improvements for warehouse efficiency.
 </li>
 <li>
 Change Management: Ability to manage organizational change associated with WMS implementation, ensuring user adoption and minimal disruption.
 </li>
 </ul>
 
 
 
 
 
 4. TECHNICAL COMPETENCIES
 
 
 
 
 
 <ul>
 <li>
 
 IT - IT Account Management &ndash;
 
 </li>
 <li>
 
 Building Stakeholder Relationships :
 
 Gains stakeholder trust by effectively addressing their concerns to further long-term interests.
 </li>
 <li>
 
 IT - IT Project Management
 
 </li>
 <li>
 
 Developing Project Plans :
 
 Manages project plans, defines timeframes, and prioritizes tasks to achieve project milestones and deliver intended objectives.
 </li>
 <li>
 
 Planning Project Resources :
 
 Identifies the type of resources required to support a project, and makes recommendations for specific people, technology, partners, etc.
 </li>
 <li>
 
 Monitoring Project Progress :
 
 Executes solutions to complex problems; guides the analysis of a problem all the way towards its successful resolution.
 </li>
 <li>
 
 IT - IT Troubleshooting/ Technical SupportAnalyzing Issues :
 
 Conducts a deep review of data and issues to quickly reveal the root cause of a problem.
 </li>
 <li>
 
 IT - IT Innovation
 
 </li>
 <li>
 
 Developing New Solutions :
 
 Identifies new technologies, applications, systems and process changes to continually improve IT efficiency or technology performance.
 </li>
 <li>
 
 Implementing New Ideas :
 
 Designs completely new IT solutions, methods and products, where nothing existed previously.
 </li>
 <li>
 
 Adopting Alternative Perspectives :
 
 Regularly engages in new IT projects/activities and pushes past customary practices to address problems and opportunities within the team to develop new IT products.
 </li>
 </ul>
 
 
 
 
 
 9. QUALIFICATIONS, EXPERIENCE AND SKILLS
 
 
 
 
 
 
 
 Essential Qualification:
 
 Bachelor&rsquo;s Degree in Computer Science or Management with 8 + years of experience in Logistic Domain WMS, TMS &amp; supplier chain with IT technical skills &ndash; Integration, RDID, AI, Database SQL, API Management, EDI,&amp; Middleware tools
 
 
 
 
 
 
 Desirable Qualification:
 
 Certification in Project Management, SUN JAVA Certified professional, Oracle Certified Professional, Oracle ERP Certified professional.
 
 
 
 Work Experience
 
 : 6-8 years&rsquo; experience in the below mentioned technologies with 1-2 years in project implementation.
 
 
 &bull; Should have exposure to AGILE Development methodology.
 
 
 
 
 
 Technical skills required to perform the role:
 
 
 
 
 <ol>
 <li>
 System Configuration: Proficiency in setting up and tailoring the EPG WMS or similar Configuration to align with unique business processes, including defining workflows, storage strategies, and operational rules.
 </li>
 <li>
 Customization: Ability to modify and enhance the system to meet specific requirements, ensuring seamless integration with existing operations.
 </li>
 <li>
 ERP Integration: Experience in integrating EPG WMS or similar Configuration with leading ERP systems to ensure seamless data flow and process synchronization.
 </li>
 <li>
 Material Handling Equipment (MHE) Integration: Knowledge of connecting EPG WMS or similar Configuration with various materials handling technologies, such as conveyors and automated storage systems, to streamline warehouse processes.
 </li>
 <li>
 RFID &amp; Barcode Scanning Technology: Integration of RF scanners, handheld devices, and automated storage systems with WMS.
 </li>
 <li>
 Database Management: Familiarity with database systems used by EPG WMS, enabling efficient data management and troubleshooting.
 </li>
 <li>
 Scripting and Automation: Skills in scripting languages to automate routine tasks and customize system functionalities.
 </li>
 <li>
 API and Middleware: Understanding of API usage and middleware solutions to facilitate integration between EPG WMS and other enterprise systems.
 </li>
 <li>
 Regulatory Compliance: Understanding of industry-specific regulations and ensuring EPG WMS or similar configurations adhere to these standards.
 </li>
 <li>
 Process Optimization: Ability to leverage EPG WMS or similar features to enhance operational efficiency, reduce errors, and improve overall warehouse performance.
 </li>
 <li>
 User Acceptance Testing (UAT): Experience in validating WMS configurations.
 </li>
 <li>
 Debugging &amp; Log Analysis: Ability to troubleshoot system errors using:
 </li>
 <li>
 Performance Tuning: Optimizing WMS workflows, queries, and integrations to reduce processing time.
 </li>
 <li>
 Exposures to Middleware Tools like Dell Boomi, XML, JSON for structured data communication
 </li>
 <li>
 EDI (Electronic Data Interchange) &ndash; EDI 856 (ASN), EDI 940 (Warehouse Ship Orders), EDI 945 (Warehouse Shipping Advice)
 </li>
 <li>
 Basics Database &amp; SQL Knowledge like Oracle PL/SQL, Microsoft SQL Server ,MySQL
 </li>
 <li>
 Basics knowledge Scripting languages like Python, Shell scripting for automation
 </li>
 </ol>
 
 
 
</div>

Techno Functional Logistic Lead - WMS / YMS

Dräger

<div>Field Service Engineer 
Jeddah 
Vollzeit 
 
The Job Responsibilities 
Purpose of Function: 


Perform with sole responsibility all tasks in Life Cycle of devices (installation, maintenance, repair, corrective actions, etc.)

as directed (geographically, by product line, by task, etc.) to ensure safety of patients and users.

Generate and develop revenue and DVA for LCS business (service, contracts, accessories, etc.) in cooperation with internal and external customers. 


Tasks and Responsibilities:
<ul>
<li>20% Perform corrective repairs / maintenance visits</li>
<li>15% Execute technical corrective actions</li>
<li>20% Generate and develop revenue and DVA in area of responsibility</li>
<li>5% Support installation team, provide basic orientation training (BIO)</li>
<li>5% Feedback quality situation and issues from field to Service and Quality Management</li>
<li>5% Maintain and update installed database of medical devices and related information in area of responsibility</li>
</ul><ul><li>20% Maintain medical device records according to Draeger standards and local regulations</li>
<li>5% Provide support to sales and marketing (replacements, special sales programs, demos,congresses, exhibitions, workshops, etc.)</li>
</ul><ul><li>5% Represent Draeger Arabia in front of customer whenever is requested</li></ul> 
Your Qualifications 
Position Requirements:

Education

Bachelor of Engineering or equivalent

Related Experience

At least practical training in Biomedical Engineering &amp; Medical Devises

Skills, Special Competencies, or Certifications

Advanced English language

Computer knowledge, Basic Networking .

Communication skills 
The Dr&auml;ger Workplace 
Who We Are:

Dr&auml;ger manufactures medical and safety technology products. In so doing, we protect, support, and save people's lives around the world in hospitals, with fire departments, emergency services, authorities, and in mining as well as industry. Founded in L&uuml;beck in 1889, Dr&auml;ger has grown into a worldwide, listed enterprise in its fifth generation as a family-run business. Dr&auml;ger has more than 16,000 employees worldwide and is present in over 190 countries around the globe. In 2024, the company generated net sales of EUR 3.4 billion.

Dr&auml;ger technology is used all over the world. We operate in around 50 countries with our own sales and service companies directly on location where our customers are. 
Who we are 
What we offer</div>

Field Service Engineer

Nahdi Medical Co.

<div>
 
 Job Description
 
 
 
 Implement and deploy applications software, providing staff support and training, ensuring regulatory compliance and data security, analyzing data for operational insights, monitoring application performance, safeguarding patient privacy, to support aligning IT solutions with clinical needs and improve healthcare delivery.
 
 
 
 Accountabilities
 
 
 
 <ul>
 <li>
 Support in developing new applications or customizing existing ones to meet the unique needs of the retail industry, for assigned applications.
 </li>
 <li>
 Act as level 2 support for assigned applications with end users making sure any bugs or errors are resolved within agreed SLAs to meet internal customer needs.
 </li>
 <li>
 Analyzing the specific requirements of end users and support in designing solutions that meet their needs and streamline required processes, improve patient care, and enhance operational efficiency.
 </li>
 <li>
 Support in the implementation of new software applications or major updates on assigned applications, ensuring minimal disruption to daily operations and compatibility with existing systems. Utilize IT data for analysis and reporting purposes, to use to spot areas of development or any operating inefficiencies.
 </li>
 <li>
 Collaborating with vendors that provide specialized applications support, ensuring that these tools meet the specific needs of the end user.
 </li>
 <li>
 Continuously monitor the performance of applications, ensuring they meet the demands of a fast-paced retail environment and identifying areas for improvement.
 </li>
 <li>
 Ensuring patient privacy is maintained in all applications, with strict adherence to confidentiality and data protection best practices to maintain patient privacy.
 </li>
 <li>
 Staying abreast of technological advancements in both the IT and pharmacy sectors, exploring innovative solutions like tele pharmacy, mobile health apps, and AI-driven tools to stay updated with technological advancements and explore innovative solutions.
 </li>
 <li>
 Collaborating with pharmacists, healthcare providers, and insurance companies to ensure that IT solutions align with business needs and facilitate effective healthcare delivery
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 <ul>
 <li>
 Indoors : 100%
 </li>
 <li>
 Outdoors: 0%
 </li>
 <li>
 Working Days : 5 Working Days
 </li>
 <li>
 Days off : 2 Days Off
 </li>
 <li>
 Working Hours : 8:00 AM &ndash; 6:00 PM (1 hour break)
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Education
 </li>
 <li>
 BSc in IT (preferably in MIS Systems Design) or related field.
 </li>
 <li>
 Experience
 </li>
 <li>
 3+ years in an IT applications function with preference for retail or related industry.
 </li>
 <li>
 Computer Skills
 </li>
 <ul>
 <li>
 Proficiency in specific store applications and general retail systems.
 </li>
 <li>
 Proficiency in languages such as SQL, Java, Python, or .NET
 </li>
 <li>
 Skills in database technologies like SQL Server, Oracle, MySQL
 </li>
 <li>
 Knowledge of various phases of SDLC
 </li>
 <li>
 Familiarity with common ERP and CRM platforms, such as SAP, Oracle, Salesforce
 </li>
 <li>
 Experience with BI tools like Tableau, Power BI
 </li>
 <li>
 Understanding of various operating systems like Windows, Linux
 </li>
 </ul>
 <li>
 Languages
 </li>
 <li>
 English - Arabic
 </li>
 </ul>
</div>

Applications Integrations Systems Analyst (2023641)

Deli Group Co., Ltd.

<div>
 
 Position : E-commerce Manager
 
 
 
 
 
 Location: Jeddah, Saudi Arabia
 
 
 Employment Type: Full-time
 
 
 
 
 
 
 Full job description：
 
 
 
 We are seeking an results-driven E-commerce Manager to join our team. The ideal candidate will have a background in managing Amazon, Noon, Trendyol seller / vendor portals, expertise in content creation, listing optimization, advertising, and account management. The candidate should also be an excellent problem solver with outstanding communication skills.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 1. Lead and manage end-to-end operations across major local e-commerce platforms, including Amazon SA, Noon, Trendyol, and relevant Q-commerce platforms.
 
 
 2. Develop and execute platform-specific growth strategies covering assortment, pricing, promotions, traffic, and conversion.
 
 
 3. Own P&amp;L performance of e-commerce channels and drive revenue growth, profitability, and market share.
 
 
 4. Plan, manage, and optimize paid advertising campaigns (Amazon Ads, Noon Ads, platform marketing tools) with strong ROI focus.
 
 
 5. Analyze business performance using data dashboards and reports; translate data insights into actionable strategies.
 
 
 6. Coordinate with internal teams (designer, marketing, finance) and external partners to ensure smooth operations.
 
 
 7. Lead, coach, and develop local operation team members; set KPIs and ensure result-driven execution.
 
 
 8. Monitor competitors, market trends, and platform policy changes to ensure business competitiveness and compliance.
 
 
 9. Support new product launches and category expansion, especially in stationery, office machines, and tools.
 
 
 
 
 
 
 Requirements:
 
 
 
 - 10+ years of hands-on experience in local e-commerce platform operations, with proven management experience.
 
 
 - Fluent in English and Arabic (both spoken and written); both will be used as working languages.
 
 
 - Deep understanding of Amazon, Noon, Trendyol, and local Q-commerce ecosystem in Saudi Arabia.
 
 
 - Strong background in data analysis, business reporting, and performance optimization.
 
 
 - Solid experience in advertising optimization and traffic acquisition.
 
 
 - Results-oriented, proactive, and capable of working in a fast-paced environment.
 
 
 - Experience in office machines, stationery, tools, or related categories is a strong plus.
 
 
 - Social media or content-driven e-commerce experience is an advantage.
 
</div>

Ecommerce Manager

Valvoline Global Operations

<div>
 
 Why Valvoline Global Operations?
 
 
 
 At
 
 Valvoline Global Operations
 
 , we&rsquo;re proud to be
 
 The Original Motor Oil
 
 , but we&rsquo;ve never rested on being first. Founded in 1866, we introduced the world&rsquo;s first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of
 
 Aramco
 
 , one of the world&rsquo;s largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.
 
 
 With a global presence, we develop
 
 future-ready products
 
 and provide
 
 best-in-class services
 
 for our partners around the world. For us, originality isn&rsquo;t just about where we began; it&rsquo;s about where we&rsquo;re headed and how we&rsquo;ll lead the way.
 
 We are originality in motion.
 
 
 
 Our Corporate Values&mdash;Care, Integrity, Passion, Unity, And Excellence&mdash;are At The Heart Of Everything We Do. These Values Define How We Operate, How We Treat One Another, And How We Engage With Our Partners, Customers, And The Communities We Serve. At Valvoline Global, We Are United In Our Commitment To
 
 
 <ul>
 <li>
 Treating everyone with care.
 </li>
 <li>
 Acting with unwavering integrity.
 </li>
 <li>
 Striving for excellence in all endeavors.
 </li>
 <li>
 Delivering on our commitments with passion.
 </li>
 <li>
 Collaborating as one unified team.
 
 
 </li>
 </ul>
 When you join
 
 Valvoline Global
 
 , you&rsquo;ll become part of a culture that celebrates creativity, innovation, and excellence. Together, we&rsquo;re shaping the future of automotive and industrial solutions.
 
 
 
 Job Purpose
 
 
 
 Role is responsible for Valvoline Global Operations product portfolio in Middle East Africa including Saudi Arabia. The Portfolio Manager has four main pillars of responsibility: 1. Product/Portfolio Costing, 2. Product Profitability Review &amp; Improvement, 3. Supply Chain Optimization and SMOG Inventory Management and 4. Product Lifecycle Data Management
 
 
 Role has ownership and analysis of all product costing along with key drivers of that costing. Continually seeks ways to optimize margin within the entire portfolio through either supply chain optimizations, procurement savings opportunities, and consolidation of the portfolio through product life-cycle management. Additionally, responsible for tracking changes month-to-month within the portfolio to identify outliers and develop course correction plans. Keeps all business units apprised of costing of products.
 
 
 
 How You Make An Impact (Job Accountabilities)
 
 
 
 <ul>
 <li>
 Product / Portfolio Costing: serve as the single point of contact for all business units relative to current costing of all portfolio items, cost changes based on supplier inputs, and cost implications of various supply chain shifts. Actively communicate changes to all teams and understand impacts of absorption on the portfolio via the LE process.
 </li>
 <li>
 High impact bid costing owner: as applicable, drive the high impact bid costing process for the region, ensuring all cross-functional inputs are considered and the documentation is completed on time and to standard. This enables sales to effectively bid on new business opportunities which have a material impact on overall Valvoline supply chain capabilities and profitability.
 </li>
 <li>
 Innovation network analysis: aid in costing of new materials coupled with the development of the most effective supply chain to deliver fill rate while keeping inventory and COGS low.
 </li>
 <li>
 Profit Improvement Opportunities: Actively and continually seek ways to optimize margin within the entire portfolio through supply chain optimizations, procurement savings opportunities, and consolidation of the portfolio through product life-cycle management.
 </li>
 <li>
 SKU Rationalization &amp; Product Lifecycle Management: Own, monitor, and recommend product life cycle for the Light Duty portfolio. This encompasses an annual SKU rationalization of the portfolio followed by Obsolete tracking and process completion. Additionally, determining which SKUs should be cured and provide a strategic path, leveraging data, to move the item into a healthy position. Works closely with
 </li>
 <li>
 Review and Manage SMOG inventory in coordination with Supply Chain, providing direction on excess inventory solutions and ensure execution by the organization
 </li>
 <li>
 Review, update, maintain and manage SAP data related to the Portfolio. Be the point of contact regarding all topics related to product hierarchy in our controls. Ensure that all data related to the Portfolio is accurately updated in a timely manner.
 
 
 </li>
 </ul>
 The Portfolio Manager will conduct regular meetings with senior leaders to align on recommendations and enhancements to drive increases in profitability across the portfolio. Additionally, the portfolio manager will be the subject matter expert on portfolio supply chain within Product Strategy &amp; Management.
 
 
 
 What You Bring to the Role (Job Qualifications / Education / Skills / Requirements / Capabilities)
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree; Master of Business Administration (preferred)
 </li>
 <li>
 5-7 years of experience
 
 
 </li>
 </ul>
 
 Competencies Desired
 
 
 
 <ul>
 <li>
 Strong analytical thinking and business mindset. Possesses the ability to turn insights into action
 </li>
 <li>
 Ability to pull, assess, and conceptualize key data in a manner that makes it digestible for leadership
 </li>
 <li>
 An inquisitive thirst to learn more and seek the truth
 </li>
 <li>
 Team oriented, with strong communication abilities and willingness to share ideas for diverse input and perspective
 </li>
 <li>
 Passion for continually improving recommendations and optimizations to extract value from products and supply chains
 
 
 </li>
 </ul>
 
 Working Conditions / Physical Requirements / Travel Requirements
 
 
 
 <ul>
 <li>
 This role will be on-site in our Jeddah, Saudi Arabia office
 </li>
 <li>
 Up to 20% travel in the region
 
 
 </li>
 </ul>
 Valvoline Global is an
 
 equal opportunity employer
 
 . We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.
 
 
 We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:.
 
 
 <ul>
 <li>
 Email: Valvolineglobalcareers@valvolineglobal.com
 
 
 </li>
 </ul>
 This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials.
 
 
 
 Are You Ready to Make an Impact?
 
 
 
 At Valvoline Global, we&rsquo;re looking for passionate and talented individuals to join our journey of innovation and excellence.
 
 Are you ready to shape the future with us? Apply today.
 
 
 
 Requisition ID: 2033
</div>

Product Specialist - Middle East Africa, Kingdom of Saudi Arabia

Saint-Gobain

<div>Why do we need you? 
 Customer Service &amp; Order Management
<ul>
<li>Serve as the primary contact for stock replenishment orders, direct customer shipments (credit orders), and branch deliveries within Northwestern Region.</li>
<li>Coordinate and communicate order status, delivery schedules, and shipment updates with regional sales teams and regional representatives.</li>
<li>Ensure timely and accurate processing of customer orders in line with company procedures and service level expectations.</li>
<li>Resolve sales teams&rsquo; inquiries and non-technical complaints professionally and within agreed timelines.</li>
<li>Maintain accurate records of customer interactions, orders, and delivery documentation.</li></ul> 


Cross-Functional Collaboration
<ul>
<li>Work closely with Production and Operations teams to communicate product requirements, priorities, and delivery schedules</li>
<li>Support production planning by providing demand for your assigned regions when needed.</li>
<li>Facilitate communication between Sales, Warehousing, Logistics, Finance, and Customer Service teams to ensure smooth order execution.</li></ul> 


Documentation &amp; Compliance
<ul>
<li>Prepare and provide product certifications, technical data sheets, material safety data sheets (MSDS), compliance documents, and other customer-required documentation, when needed.</li>
<li>Maintain shipment records, customer files, and operational documentation in accordance with the company's Document Retention Policy.</li>
<li>Ensure compliance with company policies, quality standards, and applicable regulatory requirements.</li>
<li>Support continuous improvement initiatives.</li></ul> 


Leadership &amp; Operational Support
<ul>
<li>Provide guidance and support to team members as needed.</li>
<li>Assist in maintaining efficient departmental operations and service standards.</li>
<li>Perform additional duties and responsibilities as assigned by the Customer Service Manager.</li>
</ul> 
Is this job for you? 
Educational Requirements:

Bachelor's Degree or equivalent qualification.
<div>
<div><div><div>Essential:</div></div><div> 
<div>
Experience in customer service, sales support, logistics, distribution or related commercial functions.</div></div><div> 
<div>
Strong understanding of customer order management and distribution processes.</div></div><div> 
<div>
Experience using ERP systems and Microsoft Office programs.</div> 
</div> 
</div></div> 
Job Reference: SAU00100</div>

Customer Service Representative

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