enterprise software engineer

Hawksworth

<div>
 <p>
  <strong>
   AI Software Engineer
  </strong>
 </p>
 <p>
  📍 Near Knutsford / Manchester (Hybrid &ndash; 2 days onsite, 3 remote)
 </p>
 <p>
  💰 &pound;50,000 &ndash; &pound;90,000 + bonus + comprehensive package
 </p>
 <p>
  <br/>
 </p>
 <p>
  A leading global financial services organisation is seeking talented and passionate
  <strong>
   AI Software Engineers
  </strong>
  to join their growing technology team. Operating at enterprise scale, this organisation delivers retail, investment, and wealth management services to millions of customers worldwide.
 </p>
 <p>
  This is an opportunity to work at the forefront of AI innovation, helping to shape modern engineering practices and build next-generation platforms within a highly respected, globally recognised environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Role
  </strong>
 </p>
 <p>
  As an AI Software Engineer, you will play a key role in designing, building, and deploying AI-driven solutions across a range of business-critical platforms. You&rsquo;ll work in a collaborative; forward-thinking engineering team focused on leveraging cutting-edge technologies including Generative AI and agent-based systems.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <ul>
  <li>
   Strong software engineering background with experience in modern architectures (e.g. microservices, distributed systems)
  </li>
  <li>
   Hands-on experience with containerisation (e.g. Docker, Kubernetes)
  </li>
  <li>
   Proven interest and practical exposure to
   <strong>
    Generative AI
   </strong>
   and agentic frameworks (e.g. LangGraph, CrewAI)
  </li>
  <li>
   Demonstrated experience delivering AI solutions end-to-end (from concept through to production)
  </li>
  <li>
   Commercial experience with
   <strong>
    AWS and/or Azure
   </strong>
   , including Infrastructure-as-Code (IaC) practices (e.g. Terraform, CloudFormation)
  </li>
  <li>
   Relevant cloud certifications (AWS or Azure) are highly desirable
  </li>
  <li>
   A proactive mindset with the ability to challenge convention and drive innovation
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Desirable Skills
  </strong>
 </p>
 <ul>
  <li>
   Proficiency in
   <strong>
    Python and/or Java
   </strong>
  </li>
  <li>
   Experience with
   <strong>
    AWS Bedrock
   </strong>
   and related AI/ML services
  </li>
  <li>
   Strong problem-solving ability and analytical thinking
  </li>
  <li>
   A true engineering mindset with a passion for building scalable, robust systems
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What&rsquo;s On Offer
  </strong>
 </p>
 <ul>
  <li>
   Hybrid working model (2 days onsite, 3 remote)
  </li>
  <li>
   Competitive salary and bonus structure
  </li>
  <li>
   Opportunity to work on cutting-edge AI initiatives at enterprise scale
  </li>
  <li>
   Clear career progression within a globally recognised organisation
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If this sounds like the right opportunity for you, apply now or get in touch directly at
 </p>
 <p>
  <strong>
   richard@hawksworthuk.com
  </strong>
  for a confidential discussion.
 </p>
 <p>
 </p>
</div>


AI Software Engineer (Generative AI) -Banking Client -  Hybrid working - £50k - £90k + Bonus + Package

CreateFuture

<div><p><b>Job Description</b><br>
<br>
Lead .NET Engineer (AWS / DevOps)</p>
<p><i>
Department:</i><b> </b>Engineering</p>
<p>
CreateFuture is an AI-native consulting partner where people do work that matters and are supported to do it well. We work side by side with our clients, challenging what's not working and helping them to build the future.</p>
<p>
We work alongside organisations such as PayPal, adidas, NatWest, FanDuel, and Money Saving Expert, building digital products and services that make a difference while always putting people first. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years.</p><br>
<p></p>
<h3 class="jobSectionHeader"><b>
About the role and team:</b></h3>
<p>
We are seeking an experienced Lead .NET Engineer to join a team responsible for maintaining, modernising, and evolving a portfolio of business-critical applications and services within a complex enterprise environment.</p>
<p>
This role is focused on pragmatic modernisation rather than large-scale rewrites. The successful candidate will work across a broad technology landscape that includes legacy .NET applications and services alongside modern cloud-based platforms, helping teams improve, simplify, and evolve existing systems while balancing operational risk, business priorities, and long-term sustainability.</p>
<p>
You will work closely with engineering teams, architects, and senior stakeholders, providing hands-on technical leadership and helping shape practical engineering decisions within a highly regulated environment.</p>
<p>
This role follows a hybrid working model based in Glasgow and requires individuals who are comfortable building trusted relationships with stakeholders while working within established enterprise delivery frameworks.</p>
<p>
Key Responsibilities</p>
<ul>
<li>Design, develop, maintain, and improve applications and services using .NET technologies and AWS cloud platforms.</li>
<li>Work across both legacy and modern technology stacks, supporting the ongoing evolution of existing services.</li>
<li>Analyse existing applications and services to identify opportunities for simplification, rationalisation, and modernisation.</li>
<li>Contribute to cloud platform improvements and AWS engineering initiatives.</li>
<li>Design and implement Infrastructure as Code solutions using Terraform.</li>
<li>Support DevOps practices, automation initiatives, and engineering improvements across the software delivery lifecycle.</li>
<li>Work collaboratively with architects, engineers, and stakeholders to deliver pragmatic technical solutions.</li>
<li>Help teams manage scope effectively, balancing technical improvement with delivery objectives.</li>
<li>Promote best practices in software engineering, maintainability, operational excellence, and long-term supportability.</li>
<li>Support knowledge transfer and documentation activities where domain knowledge may be limited or fragmented.</li>
</ul>
<p>Required Experience</p>
<ul>
<li>Strong experience as a Lead Software Engineer working within .NET environments.</li>
<li>Experience working across both modern .NET and legacy .NET Framework applications.</li>
<li>Strong AWS cloud experience.</li>
<li>Good understanding of DevOps practices, CI/CD pipelines, and engineering automation.</li>
<li>Experience working within complex enterprise environments.</li>
<li>Strong stakeholder management and communication skills.</li>
<li>Comfortable engaging with senior business and technical stakeholders.</li>
<li>Experience analysing and improving existing systems rather than delivering greenfield-only solutions.</li>
<li>Strong problem-solving skills and a pragmatic approach to engineering decisions.</li>
<li>Ability to work effectively within hybrid delivery teams.</li>
</ul>
<p>What We're Looking For</p>
<ul>
<li>Pragmatic engineers who can improve systems incrementally rather than seeking wholesale rewrites.</li>
<li>Engineers who understand how to deliver incremental improvements, focusing on the right problems rather than attempting wholesale replacement of existing systems.</li>
<li>Individuals comfortable navigating legacy codebases and building understanding where documentation or domain knowledge may be limited.</li>
<li>T-shaped engineers with strong technical depth alongside architecture awareness and broader business understanding.</li>
<li>Engineers who can balance technical excellence with commercial and delivery realities.</li>
<li>Team players who contribute positively to engineering culture and stakeholder relationships.</li>
<li>Individuals who can establish credibility quickly within a large enterprise environment.</li>
</ul>
<p>Nice to Have</p>
<ul>
<li><ul><li>Experience modernising legacy enterprise applications and services.</li>
<li>Exposure to WCF, WPF, and broader Microsoft technology stacks.</li>
<li>Experience supporting large-scale transformation or platform consolidation initiatives.</li>
<li>Familiarity with AI-assisted development tools such as GitHub Copilot or similar technologies.</li>
<li>Experience working within financial services or other highly regulated environments.</li></ul></li></ul><p><br>
<br>
</p><div><h3 class="jobSectionHeader"><b>What we'll offer you:</b></h3>
<p>
We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You'll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do.<br>
<br>
We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed.</p>
<p>
We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.</p>
<h3 class="jobSectionHeader"><b>
Our hiring process</b></h3>
<p>
We try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process.</p>
<p>
It usually looks like this:</p>
<ul>
<li>Call with our Talent Acquisition Team</li>
<li>Role specific capability interview</li>
</ul>
<p>Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens.</p>
<h3 class="jobSectionHeader"><b>
Inclusion at CreateFuture</b></h3>
<p>
We believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work.</p>
<p>
If you need any adjustments or support during the application process, just. We will do what we can to help.</p>
<p>
We look forward to your application!</p></div></div>

Lead Software Engineer (.NET)

Certinia UK Limited

<div><p><b>Job Description: Associate Software Engineer</b></p>
<p><b>
Harrogate / Hybrid - 2 days in Harrogate/ 3 days work from home</b></p>
<p><b>
WHO WE ARE</b></p>
<p>
Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions&mdash;delivered on Salesforce&rsquo;s leading cloud platform&mdash;provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in San Jose, California with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com.</p>
<p><b>
THE ROLE</b><br>
As an Associate Software Engineer you will work in a software development team learning how to build and maintain Certinia applications using the full technology stack.</p>
<p>
You will mainly interact with your own team, which consists of 4-5 software engineers, an engineering team lead, a product manager, a user experience designer, and a content creator.</p>
<p>
Working with supervision you will be involved in the design of software solutions, following Kanban methodologies. You will write code to create new features, extend existing features, fix customer reported issues and fix internally detected issues. You will manually test your own and others work. You will be involved in code reviews within your team, where through identifying issues and asking questions, the team will strive for high quality code. You will be involved in product area reviews, where the team demonstrates their completed work to stakeholders.</p>
<p>
During your first few months, you will combine hands-on development work with training, following a learning path that helps you develop the skills needed to become a proficient engineer working on the Salesforce platform. You will learn about and follow Certinia&rsquo;s software development standards.</p>
<p>
You will actively collaborate and will continuously seek to make improvements to how you and the team work and make suggestions in review meetings.</p><br>
<p><b>
RESPONSIBILITIES</b></p>
<ul><li>Being involved in the design of software solutions</li><li>Following Certinia&rsquo;s coding standards</li><li>Writing code to deliver new capabilities and extend existing capabilities</li><li>Diagnosing defects and resolving them</li><li>Designing and writing automated tests</li><li>Manually testing yours and others code</li><li>Peer reviewing code</li><li>Seeking to improve methodology</li><li>Supporting colleagues when needed</li></ul>
<p><b>
WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE</b></p>
<ul><li>Working knowledge of programming languages</li><li>An enthusiasm and appetite for well-written code</li><li>An ability to collaborate in a team</li><li>An awareness of enterprise software frameworks</li><li>An awareness of architectural and software patterns</li><li>Good communication skills</li><li>Creativity and resourcefulness</li></ul>
<p><b>
WHAT ELSE WOULD BE GREAT</b></p><div><br>
<ul><li>Degree level in Computer Science or similar subject</li><li>Experience developing on the Salesforce platform</li></ul></div></div>

Associate Software Engineer

Global Rescue

<div>
 <strong>
  Company
  <br/>
  <br/>
 </strong>
 <strong>
  Brief Description
  <br/>
  <br/>
 </strong>
 Global Rescue is the world&rsquo;s leading membership organization providing integrated medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue&rsquo;s unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see www.globalrescue.com.
 <br/>
 <br/>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 Global Rescue is seeking a versatile and driven Software Engineer &ndash; AI/LLM Applications with a strong focus on building AI-enabled enterprise software solutions. This role is intended for a strong software engineer who has hands-on experience with enterprise application development and has moved into AI-first development using LLMs, agents, automation, and modern AI engineering tools.
 <br/>
 <br/>
 This role focuses on building production-ready features, AI agents, assistants, and intelligent workflow systems that can use tools, call APIs, integrate with enterprise applications, reason over business context, and support both short-running and long-running business processes.
 <br/>
 <br/>
 This is primarily a software engineering role focused on building AI-enabled product features within enterprise systems, not a pure data science, ML research, or AI scripting-only position.
 <br/>
 <br/>
 The role involves integrating third-party LLMs such as OpenAI, Google Gemini, Claude, and other model providers into enterprise systems, while developing AI-powered features such as chatbots, assistants, Q&amp;A systems, contextual search, RAG pipelines, workflow automation, and agentic business processes.
 <br/>
 <br/>
 You will work on prompt engineering, embedding-based customization, lightweight fine-tuning, structured outputs, tool-calling, agent evaluation, validation flows, and modern agent frameworks such as Pydantic AI, Claude Agent SDK, OpenAI Agents SDK, LangGraph, or similar tools.
 <br/>
 <br/>
 The role may also involve developing capabilities in speech-to-text, text-to-speech, audio classification, sentiment analysis, intent recognition, and emotion detection to support multimodal AI experiences. Strong software engineering fundamentals, Python skills, applied AI/LLM knowledge, and experience integrating AI into real-world production applications are essential.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build, enhance, and integrate AI/LLM capabilities into enterprise applications and business systems built on any of the following technology stacks: Java, Spring Boot, Kotlin, .NET, Dynamics 365, or similar platforms, ensuring AI-enabled features are developed with strong software engineering fundamentals, clean architecture, reliable integrations, scalability, maintainability, and modern AI-first development practices.
  </li>
  <li>
   Integrate, leverage, and customize LLMs such as OpenAI, Gemini, Claude, and similar providers through APIs to enhance enterprise product features including chatbots, Q&amp;A systems, contextual search, workflow automation, and AI-assisted user experiences.
  </li>
  <li>
   Design, build, and deploy practical agentic AI systems that work within existing enterprise applications and are capable of handling short-running task execution as well as long-running, multi-step workflows involving APIs, databases, vector stores, and business systems.
  </li>
  <li>
   Design and implement prompt engineering strategies, structured outputs, tool-calling patterns, lightweight model customization techniques, and validation flows to adapt AI capabilities to business-specific software use cases.
  </li>
  <li>
   Build retrieval-augmented generation pipelines by integrating LLMs with vector stores such as FAISS, Pinecone, Qdrant, or similar platforms for reliable and dynamic knowledge grounding.
  </li>
  <li>
   Develop backend services, APIs, and integration components required to connect AI/LLM features with enterprise applications, databases, internal tools, and third-party systems.
  </li>
  <li>
   Develop AI components for speech processing, including speech-to-text, text-to-speech, audio classification, and voice-based workflows using tools and services such as Whisper, Google Speech APIs, Azure Speech, or similar platforms.
  </li>
  <li>
   Implement NLP and classification features such as sentiment analysis, intent recognition, entity extraction, summarization, and emotion detection using open-source libraries, cloud services, or third-party APIs.
  </li>
  <li>
   Follow an AI-first development approach by actively using modern AI coding assistants, LLM-based development tools, automation techniques, and rapid prototyping to improve productivity, code quality, debugging, documentation, and delivery speed.
  </li>
  <li>
   Collaborate with product, engineering, and business teams to identify opportunities where AI can improve workflows, automate repetitive tasks, enhance user experience, or support better decision-making.
  </li>
  <li>
   Develop clean, efficient, maintainable, and testable code using Python and/or relevant enterprise technology stacks, and actively participate in peer reviews, debugging, testing, CI/CD workflows, and MLOps/LLMOps-related activities.
  </li>
  <li>
   Monitor AI model performance, response quality, latency, token usage, and cost in production, and apply best practices for scalability, reliability, security, and cost-efficiency.
  </li>
  <li>
   Implement AI safety, validation, guardrails, error handling, fallback behavior, and evaluation checks to improve reliability of LLM-based workflows.
  </li>
  <li>
   Document workflows, implementation details, prompt strategies, model behavior, evaluation results, and integration patterns for cross-functional collaboration and long-term maintainability.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
  </li>
  <li>
   4+ years of software development experience, including 2&ndash;3 years of hands-on experience building enterprise applications using any of the following technology stacks: .NET, Java, Spring Boot, Dynamics 365, or similar systems, along with 1&ndash;2 recent years of hands-on AI/LLM application development, preferably within an enterprise stack or using Python.
  </li>
  <li>
   Practical experience integrating LLMs through APIs such as OpenAI, Gemini, Claude, or similar providers.
  </li>
  <li>
   Strong understanding of prompt engineering, embeddings, model customization techniques, and basic LLM evaluation approaches.
  </li>
  <li>
   Experience building AI agents, agentic workflows, or tool-using LLM applications that interact with APIs, databases, vector stores, and enterprise systems.
  </li>
  <li>
   Familiarity with modern AI/agent frameworks such as Pydantic AI, Claude Agent SDK, LangGraph, OpenAI Agents SDK, or similar tools.
  </li>
  <li>
   Knowledge of RAG architectures, vector databases such as Qdrant, Pinecone, Chroma, or FAISS, and common NLP tasks including summarization, sentiment analysis, entity recognition, and intent detection.
  </li>
  <li>
   Experience with audio-based AI applications such as speech-to-text, text-to-speech, audio classification, and emotion or sentiment detection.
  </li>
  <li>
   Experience with REST APIs, FastAPI or similar backend frameworks, microservices, Docker, cloud platforms such as AWS, and GPU-enabled environments.
  </li>
  <li>
   Understanding of production concerns for LLM-based and agentic systems, including observability, latency, cost management, error handling, permissions, prompt/version management, security, and scalable deployment.
  </li>
  <li>
   Strong problem-solving skills, software design fundamentals, ownership mindset, and ability to work collaboratively in a team environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  LOCATION:
 </strong>
 Islamabad
 <br/>
 <br/>
 <strong>
  COMPENSATION:
 </strong>
 Based on experience + bonus + benefits
</div>


Software Engineer – AI/LLM Applications

NiCE

<div><div><p>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><div><p><b>
So, what&rsquo;s the role all about?</b></p>
<ul>
<li>Responsible for the Low-Level Design for Line of Business products - end to end. Reporting to the Tech Manager and working closely with all the engineering functions and the scrum teams.</li>
<li>This role requires strong <b>Java full-stack expertise</b>, along with experience in <b>cloud-native development, enterprise architecture, and Agile delivery</b></li>
<li>Play a key role in fostering innovation and ensuring adoption of new technologies as needed.</li>
<li>Deliver high quality enterprise products that is used by millions of users.</li>
<li>In-depth technical understanding of enterprise software architecture and being familiar with industry high industry technology standards.</li>
</ul>
<p><b>How will you make an impact?</b></p>
<ul>
<li>Working with several scrum teams and actively involved in the design of multiple features in parallel</li>
<li>Drive continuous improvement</li>
<li>Taking an active part in envisioning of next gen plans to achieve longer term strategic objectives of the organization</li>
<li>Working with teams in multiple geo locations</li>
<li>Work with the line of business to define the product roadmap and strategy.</li>
<li>Prepare High- &amp; Low-Level technical designs and architecture to ensure quality, scalability, and maintainability</li>
</ul>
<p><b>Have you got what it takes?</b></p>
<ul>
<li>Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute</li>
<li><b>8-11 years of software development experience in backend and frontend technologies.</b></li>
<li>Substantial capabilities in the domain analyses information and deduces conclusions within the professional space, seen as a professional by his team and peer community. Has high attention to details and works well in a dynamic and intense environment.</li>
<li>Experience developing enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.</li>
<li>Experience in high performance, highly available and scalable systems</li>
<li>Experience developing and supporting hosted and/or multi-tenant software delivered as-a-Service (SaaS).</li>
<li><b>Strong experience with Java, J2EE, Spring, Spring Boot, Hibernate, REST APIs, and JSON. Experience building multi-tier enterprise applications with MySQL or similar databases</b></li>
<li>Familiarity with <b>AWS, Azure, or Google Cloud</b>, as well as <b>microservices</b>and <b>cloud-native development</b></li>
<li>Frontend experience with <b>Angular, JavaScript, HTML5, CSS3</b>, and responsive UI development Ability to build <b>reusable components</b>and translate designs into <b>production-ready code.</b></li>
<li>Deep Knowledge and experience with software design patterns and how they can be incorporated into software design.</li>
<li>Excellent interpersonal skills, demonstrated ability to influence others, especially in sensitive or complex situations</li>
<li>Hands-on experience with <b>Continuous Integration / Continuous Delivery (CI/CD) </b><b>is an advantage.</b></li>
<li>Experience with <b>Test-Driven Development (TDD)</b>and test automation at unit and system levels (for example <b>JUnit</b>, <b>Karma</b>).</li>
<li>Exposure to <b>AI-powered engineering solutions</b>, including <b>LLMs, agents, and automation-driven workflows </b><b>and exposure to create </b><b>AI Agents in Claude Code or GitHub Copilot.</b></li>
<li>Experience working effectively in a <b>global environment</b>and within a <b>complex matrix organization.</b></li>
</ul>
<p></p><p><b>What&rsquo;s in it for you?</b></p>
<ul>
<li>Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!</li>
</ul>
<p><b>Enjoy NiCE-FLEX!</b></p>
<ul>
<li>At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.</li></ul><br>
<p></p>
<p><b>
</b></p><p><b>Requisition ID: 11335</b><br>
<b>Reporting into: </b>Manager<br>
<b>Role Type: </b>Specialist Software Engineer</p></div><div><p><b><i>
About NiCE
</i></b></p><p><i>NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
</i></p><p><i>Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
</i></p><p><i>NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</i></p></div></div><p></p>

Specialist Software Engineer, CX

Deloitte

<div></div><div><div><div><div><div><div><div><div><p><b>GenAI &ndash; Senior Consultant, Software Engineer III</b></p><p><b>
Enterprise Performance</b></p><p>
Our Enterprise Performance team helps organizations transform core business operations through technology, data, and innovation across finance, supply chain, and IT. Within this practice, professionals work with Deloitte client service teams to design and deliver solutions that improve operational performance, enable digital transformation, and drive measurable business outcomes.</p><p>
As part of this team, you will help clients address complex supply chain challenges by combining functional knowledge with emerging technologies, including Generative AI and intelligent automation. The work spans areas such as planning, sourcing, manufacturing, logistics, and distribution, with a focus on building practical, scalable solutions that support better decision-making and business performance.</p><p><b>
Position Summary</b></p><p>
As an experienced Senior Consultant at Deloitte Consulting Services, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.</p><p><b>
Work you'll do</b></p><p>
As a Senior Consultant, Software Engineering on the Enterprise Performance team, you will be responsible for:</p><ul>
<li>Designing, building, and deploying agentic artificial intelligence and generative artificial intelligence solutions for product development use cases.</li>
<li>Configuring and extending product lifecycle management (PLM) platforms such as Teamcenter, Windchill, 3DEXPERIENCE, or SAP PLM to support workflows, data models, and integrations.</li>
<li>Building large language model (LLM) agents, multi-agent workflows, and retrieval-augmented generation (RAG) solutions using structured and unstructured supply chain and engineering data.</li>
<li>Integrating solutions with enterprise platforms and cloud environments, including Amazon Web Services (AWS) and Microsoft Azure.</li>
<li>Working with functional and technical teams to translate business requirements into scalable solution designs, validate outputs, and measure performance through defined operational metrics.</li>
</ul><p><b>The team</b></p><p>
Our Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to support the delivery of holistic performance improvement and digital transformation. We support Deloitte client service teams of strategic advisors and architects, differentiated by our industry depth to help collaborate with leading insights providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable the heart of business solutions.</p><p>
The Enterprise Performance team leverages deep industry knowledge, strong analytical skills, and practical approaches to address clients&rsquo; toughest business challenges. Our professionals as part of the Supply Chain Network Operations (SCNO) service line within Enterprise Performance focus on helping organizations achieve sustainable competitive advantage throughout their operations, spanning product development, planning, sourcing, manufacturing, logistics, and distribution. We excel at translating strategic objectives into tangible, measurable outcomes at the operational level. By aligning high-level goals with frontline execution, we ensure our clients realize real value and improved performance across every stage of their supply chain and operations.</p><p><b>
Location:</b> Bengaluru / Hyderabad / Pune / Chennai</p><p><b>
Shift Timings:</b> 11 AM to 8 PM or 2 PM to 11 PM IST as per business requirements</p><p><b>
Qualifications</b></p><p>
Required:</p><ul>
<li>6-9 years of experience in software engineering, enterprise application development, artificial intelligence, machine learning, or product lifecycle management.</li>
<li>3+ years of experience in PLM design and development using Teamcenter, Windchill, 3DEXPERIENCE, SAP PLM, or a comparable platform.</li>
<li>2+ years of experience building LLM-driven agents and multi-agent workflows using LangChain, LangGraph, or comparable frameworks.</li>
<li>Experience building RAG solutions using structured and unstructured supply chain, engineering, or product data.</li>
<li>Experience with Python in production-grade application development.</li>
<li>Experience with vector databases, graph databases, and cloud deployment on AWS and/or Azure, including artificial intelligence and machine learning services.</li>
<li>BE, BTech, MCA, MSc (Computer Science), or an equivalent degree from an accredited university.</li>
</ul><p>Preferred:</p><ul>
<li>AWS and/or Azure machine learning certifications.</li>
<li>Experience with SAP, Oracle, Blue Yonder, Kinaxis, Manhattan, or comparable enterprise platforms.</li>
<li>Experience with Snowflake, Databricks, Delta Lake, or PySpark.</li>
<li>Experience integrating OpenAI, Anthropic, or Cohere models with cloud services.</li>
<li>Experience with electronic data interchange (EDI), X12, electronic data interchange for administration, commerce, and transport (EDIFACT), customs classification, or trade compliance.</li>
<li>Experience with multi-echelon inventory optimization, network optimization, production scheduling, constraint-based planning, regulated industries, or responsible artificial intelligence and explainability.</li><br>
</ul><br>
</div></div><div></div><div><div><div><b>Our purpose</b></div><br>
<div></div>
Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.</div>
</div><div><div><div><b>Our people and culture</b></div><br>
<div></div>
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients&rsquo; most complex challenges. This makes Deloitte one of the most rewarding places to work.</div>
</div><div><div><div><b>Professional development</b></div><br>
<div></div>
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.</div>
</div><div><div><b>Benefits to help you thrive</b><br>
</div><div>
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.</div><div></div>
</div><div><div><b>Recruiting tips</b></div><br>
<div></div>
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
</div></div></div></div></div></div><div><div><div><p>Requisition code: 358178</p></div></div></div></div>

GenAI – Software Engineer III

Norwich City Council

<div><div><p><b>Join Our Team as an Enterprise Engineer</b></p>
<p><b>Be part of something bigger. Be part of Norwich.</b></p>
<p>We&rsquo;re embarking on a major transformation journey at Norwich City Council. Through local government reorganisation, we&rsquo;re reimagining how technology supports our services - introducing smarter systems, stronger security, and innovative solutions that deliver real impact for our city and its communities.</p>
<p>It&rsquo;s an exciting time to join us. As an Enterprise Engineer, you&rsquo;ll play a key role in developing and maintaining our server, storage and cloud environments, ensuring our critical systems are resilient, secure and ready to support a digital first organisation.</p>
<p><b>Enterprise Engineer</b></p>
<p>As an Enterprise Engineer, you will work alongside a skilled team to deliver a highly technical support function responsible for:</p>
<ul><li>Managing data storage, backup and server infrastructure to ensure availability, capacity and security across both on premises and cloud environments.</li>
<li>Supporting and administering enterprise services, databases, application firewalls and perimeter security services.</li>
<li>Implementing new core components of the IT infrastructure to support the Council&rsquo;s digital transformation activity.</li>
<li>Delivering complex third&iquest;line support and undertaking detailed technical investigations.</li>
<li>Providing guidance and mentoring to Enterprise Analysts, supporting the development of technical capability within the team.</li>
<li>Ensuring documentation, compliance and technical standards are maintained to support business continuity and service resilience.</li>
</ul><p><b>What We&rsquo;re Looking For</b></p>
<ul><li>Demonstrable experience in enterprise level technical infrastructure engineering.</li>
<li>Strong understanding and formal training across technologies such as Microsoft Windows Server, Solaris Unix, VMWare, Hyper-V. Azure and SAN technologies.</li>
<li>Excellent written, verbal and interpersonal skills, with the ability to provide clear support to teams across the organisation.</li>
<li>The ability to research and implement effective technical solutions and projects independently.</li>
<li>A proactive approach, strong problem solving capability and the ability to manage a varied and challenging workload.</li>
</ul><p>You&rsquo;ll be part of a team delivering essential services that support our workforce, enable digital transformation, and enhance the way we serve our communities. If you enjoy working on complex technical challenges and contributing to innovative, organisation wide change, we&rsquo;d love to hear from you.</p>
<p><b>What You Need to Know</b></p>
<ul><li>This is a hybrid position, with work split between home and City Hall, as agreed with your manager.</li>
<li>Please note that occasional evening and weekend work may be required to support critical IT operations and service continuity.</li>
<li>This role is advertised on a full-time, part-time, and job share basis, as we proudly support flexible working arrangements.</li>
<li>Please clearly state in your application the working pattern or number of hours you are seeking.</li>
<li>If you have any questions, contact the HR Team via recruitment@norwich.gov.uk</li>
<li>Closing date: <b>14/07/2026</b> (applications reviewed on an ongoing basis; early applications encouraged).</li>
<li>Interviews: Date to be confirmed.</li>
</ul><p><b>Positive Action Statement</b></p>
<p>We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds and particularly encourage those from underrepresented groups to apply.</p>
</div>
<div><div><div><div><div><div><div>Location</div>
<div>Norwich City Hall / Hybrid</div>
</div><div><div>Basis</div>
<div>Full-time</div>
</div><div><div>City</div>
<div>Norwich</div>
</div><div><div>Contract type</div>
<div>Permanent</div>
</div><div><div>Salary band</div>
<div>&pound;39,862 - &pound;42,839 (pro-rata, per annum)</div>
</div><div><div>Hours</div>
<div>37</div>
</div><div><div>DBS requirement</div>
<div>Basic</div>
</div><div><div>Closing Date</div>
<div>13/07/2026</div>
</div><div><div>Ref No</div>
<div>11027</div>
</div><div></div><div><div><ul>
</ul></div></div></div></div></div></div></div><h1 class="jobSectionHeader"><b>Enterprise Engineer</b></h1>
<h2 class="jobSectionHeader"><b>Job Description</b></h2>
<p>
Key corporate accountabilities</p>
<p>
Work collaboratively with colleagues to deliver the Corporate and Service plans.</p>
<ul>
<li>Take a collaborative approach to delivering IT support across the Council to deliver positive outcomes beyond traditional service boundaries where required and directed by encouraging the sharing of knowledge and experience across the council</li>
<li>Contribute to the development of Council&rsquo;s IT strategies and policies to deliver strategic aims and objectives across all service areas</li>
<li>To work collaboratively with colleagues across the council on cross cutting corporate issues/projects to promote a culture of continuous improvement and good governance</li>
<li>To promote an open and supportive culture which maximizes the potential of employees across the council and encourages inclusivity, innovation and high performance</li>
</ul>
<p>Key service related accountabilities</p>
<ul>
<li>Lead on work priorities/objectives set by the Enterprise Systems Lead and develop work plans to deliver those objectives and to support organisational service delivery ensuring the council has a digitally enabled workforce.</li>
<li>Provide system engineering support to the server, database and storage infrastructure systems used by the council, ensuring all incidents and service requests are appropriately logged, prioritised and progressed efficiently and effectively</li>
<li>Analysing infrastructure to proactively determine inefficiencies and problems and recommending well thought out solutions</li>
<li>To be aware of emerging technologies and how to deploy these within the council.</li>
<li>Overseeing the development, installation, configuration, and administration of enterprise systems.</li>
<li>Training colleagues on new systems, protocols, and best practices.</li>
<li>Working with on premise and cloud technology</li>
<li>Responding, managing and resolving faults as they occur, liaising with 3rd party vendors and adhering to agreed SLA&rsquo;s</li>
<li>Responding to service requests as allocated by the Enterprise Systems Lead. To test all changes and to ensure change plans are documented and followed.</li>
<li>Carrying out proactive maintenance work as identified and programmed</li>
<li>Deliver technical support, advising of risks, making recommendations and supporting the maintenance of the IT systems in order to maximise performance as well as ensuring the security of the systems and networks</li>
<li>Collaborate and support the wider team to ensure systems are operational and that users are kept up to date with any fault resolution</li>
<li>Proactively ensure all agreed solutions are prioritised and available in the event of an incident under the business continuity plan and ensure business continuity recovery systems are regularly tested</li>
<li>Provide management information and statistics as required</li>
<li>Produce documentation for all technical work undertaken including writing operational technical procedures</li>
<li>Identify any areas of risk and how to mitigate risk levels and ensure any risks are escalated in a timely manner</li>
<li>Look for opportunities to bring in income streams into the Council and horizon scanning for digital opportunities and efficiency savings across the organisation</li>
<li>Ensuring that professional advice is provided to all service areas across the council across the areas covered by this post</li>
<li>Ensure the security of the systems meets statutory requirements and that all audit/compliance requirements are met</li>
<li>Support the development and delivery of the Council&rsquo;s digital strategy (including digital inclusion) ensuring engagement with all stakeholders and partners to achieve successful digital transformation/infrastructure for all service users</li>
<li>Manage the delivery and development of effective and efficient customer service channels that meet customer needs and manage demand meeting statutory and legal requirements</li>
</ul><h2 class="jobSectionHeader"><b>Responsibilities</b></h2>
<p><b>
Key Responsibilities</b></p>
<ul>
<li>Monitoring and maintaining the Council's core infrastrucure including deployment of software updates and patches accross the estate.</li>
<li>Managing the backup processes and ensuring FTP services are available.</li>
<li>Lead on and collaborate on infrastructure projects for new integrations or existing system upgrades ensuring detailed documentation is drafted during implementation.</li>
<li>Lead investigations into complex technical issues, using research and problem-solving skills to proactively find solutions independently.</li>
<li>Deliver clear, empathetic, and professional support to internal customers, ensuring a high standard of service.</li>
<li>Maintain accurate records in the fault and service request management system.</li>
<li>Occasionally support out-of-hours work for critical operations.</li>
<li>Maintain and manage Unix and Oracle systems alongside critical databases.</li>
</ul><h2 class="jobSectionHeader"><b>Skills Required</b></h2>
<p><b>
Essential Technologies &amp; Skills</b></p>
<ul>
<li>Strong experience with VMware technologies: vCenter, ESXi, NSX, VCF etc</li>
<li>Previous expierence managing the Office 365 suite including Exchange online, Sharepoint and Teams,</li>
<li>Experience with Windows Server environments</li>
<li>Ability to write clear and consise documentation.</li>
<li>Backup Management and DR practices understood.</li>
<li>Expierence with remediating vulnerabilities and liasing with relevant parties and vendors.</li>
<li>Critical thinking and problem-solving skills</li>
<li>Desire to skill up and learn new technologies</li>
</ul><h2 class="jobSectionHeader"><b>Educational Requirements</b></h2>
<p>
What We&rsquo;re Looking For</p>
<ul>
<li>Proven experience in a 3rd-Line IT support role.</li>
<li>Ability to independently research and resolve issues without relying on others</li>
<li>Strong written, verbal, and interpersonal skills</li>
<li>Patience, empathy, and professionalism in customer interactions</li>
<li>Formal training or equivalent experience in the technologies listed above</li>
</ul><h2 class="jobSectionHeader"><b>Why work for us</b></h2>
<p>
Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live.</p>
<p>
To find out more about working and living in Norwich <b>Home | Work in Norwich</b><b>.</b><b><br>
</b><br>
</p><p>The council has a long and proud history of being a council that is keen to push the boundaries of what a district can achieve, to find out more about what it is like to work in local government visit<b> </b><b>Working in local government - #LocalGov Careers - Youth Employment UK</b></p>
<p>
We offer our employees a competitive pay and benefits package. Whether you&rsquo;re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move &ndash; we have a variety of challenging employment opportunities for everybody.</p>
<p>
Norwich City Council offers the opportunity to work with great people who are passionate about promoting Norwich and the services the council provides. We also offer good career prospects with competitive rates of pay, generous holidays and working arrangements to suit all lifestyles.</p>
<h2 class="jobSectionHeader"><b>
Equal Opportunities Policy</b></h2>
<p>
The council is committed to a policy of equality opportunity in employment, in recruitment and the services we provide. Applications are considered on the basis of their suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced.</p>
<p>
Candidates will be considered for shortlisting on the factual information on their application form. Therefore it is important to give as much detail as possible including information about experience gained outside employment.</p>
<h2 class="jobSectionHeader"><b>
Benefits</b></h2>
<p>
We offer our employees a competitive pay and benefits package and are proud to have the Living Wage accreditation. Whether you&rsquo;re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move &ndash; we have a variety of challenging employment opportunities for everybody.</p>
<ul>
<li>All employees are eligible to join the Local Government Pension Scheme (LGPS)</li>
<li>Paid holiday entitlement starts at 26 days per annum and increases with length of service to a maximum of 33 days per annum. This is pro rata for part-time employees</li>
<li>In addition to the statutory public holidays, we grant an additional statutory day leave at Christmas</li>
<li>Norwich City Council supports its employees through the provision of occupational health and employee assistance support</li></ul></div>

Enterprise Engineer

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