enterprise systems engineer

Peraton

<div><b>About Peraton</b><br>
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.<br>
<br>
<b>Program Overview</b><br>
Engineering modernization and integration practices to include Digital Engineering and Agile at Scale for all of NGA, NSG, and ASG.<br>
<br>
<b>About The Role</b><br>
<br>
We are seeking an <b>Expert-Level Systems Engineer</b> with a strong background in Enterprise Architecture to provide technical leadership and support for multi-disciplinary engineering teams. This role involves driving a comprehensive approach to requirements and solutions engineering, systems integration, testing, evaluation, and sustainment across the Defense Intelligence Enterprise (DIE), National Geospatial-Intelligence Agency (NGA), National System for Geospatial Intelligence (NSG), Allied System for Geospatial Intelligence (ASG), and other Federal Agencies. The ideal candidate will ensure the timely and accurate delivery of GEOINT capabilities in alignment with mission and enterprise goals.
<br>
<br>
<b>Key Responsibilities:</b>
<br>
<br>
<ul><li>Lead the documentation of architecture development for an DoD AI/ML program and ensuring alignment into the Enterprise Architecture baseline.
</li><li>Highly skilled DoDAF and/or UAF architect.
</li><li>Support the Government in the execution of requirements engineering, solutions engineering, scheduling, reliability, resiliency, services development, integration, test and evaluation, maintainability, and systems analysis across the NSG, ASG, and Federal Agencies.
</li><li>Assist in the planning and traceability of user and system requirements, architectural design, and process improvement to automate or enhance existing systems and workflows.
</li><li>Advise the Government on proposed design changes and technology integrations based on evolving mission requirements.
</li><li>Capture and translate mission and customer needs into system and capability requirements and feasible technical solutions.
</li><li>Support requirements allocation to system architecture components and program execution activities.
</li><li>Assist in performing systems integration activities to ensure interoperability across platforms and domains.
</li><li>Contribute to strategic technical planning, project management, performance engineering, risk management, and interface design.
</li><li>Provide expert-level guidance on aligning vision, strategy, requirements, and capability development to mission outcomes.
</li><li>Lead integration and coordination efforts across NGA programs, the DIE, and the Intelligence Community (IC).
</li><li>Demonstrate and apply knowledge of the current DIE, NSG/ASG, and NRO enterprise architectures and initiatives.
</li><li>Oversee and coordinate the efforts of Senior-, Mid-, and Junior-level Systems Engineers to ensure consistent quality and mission alignment.
</li></ul><br>
<b>Qualifications</b><br>
<br>
<b>Skills and Experience:
</b><br>
<br>
<b>Required:</b>
<br>
<br>
<ul><li>Master's degree in Systems Engineering or Bachelor's Degree and 18+ years of experience in related technical or scientific fields such as engineering, physics, mathematics, operations research, engineering management, Computer Science, Information Technology, Management Information Systems.
</li><li>18 years of technical experience is required. If the 18 years is as a Systems Engineer, it may be considered in lieu of a degree.
</li><li>18+ years of working experience in government or industry in relevant work areas including: DoD/IC Acquisition Process, Requirements Process, PPBES Process or system engineering of large complex System of Systems or Service Oriented Architecture/Cloud environments.
</li><li>Demonstrated experience in systems engineering lifecycle.
</li><li>TS/SCI clearance adjudication or ability to obtain SCI and pass a polygraph.
</li></ul><br>
<b>Desired:</b>
<br>
<br>
<ul><li>Doctorate in Systems Engineering or in related technical or scientific fields such as engineering. physics, mathematics, operations research, engineering management, Computer Science, Information Technology, Management Information Systems, or related STEM degree program.
</li><li>Working knowledge of Model Based Systems Engineering, processes, tools and languages.
</li><li>Software Development Framework certification.
</li><li>INCOSE Expert System Engineering Professional (ESEP) certification.
</li><li>Licensure as a professional engineer.
</li><li>Membership or leadership participation in any of the following professional organizations:
</li><li>ACSM
</li><li>ASCE
</li><li>ASPRS
</li><li>OGC
</li><li>SAREM
</li><li>USGIF
</li><li>Demonstrated work experience in the field of geospatial intelligence.
</li><li>Demonstrated experience engineering solutions using Cloud-based technologies.
</li><li>Demonstrated experience engineering solutions using structured and unstructured Big Data.
</li><li>Demonstrated experience engineering solutions using Automation, Augmentation and Artificial Intelligence technologies.
</li></ul><br>
<b>SCA / Union / Intern Rate or Range</b><br>
<br>
<b>Details</b><br>
<br>
Target Salary Range: $135,000 - $216,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
<br>
<br>
<b>EEO:</b> Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.</div>

Systems Engineer - Enterprise Architecture Focus

Howard University

<div><div>The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff &ldquo;for fit&rdquo; makes significant contributions to Howard University&rsquo;s overall mission.</div><div></div><div>
At Howard University, we prioritize well-being and professional growth.</div><div></div><div>
Here is what we offer:</div><ul><li><i>
Health &amp; Wellness:</i> Comprehensive medical, dental, and vision insurance, plus mental health support</li><li><i>
Work-Life Balance:</i> PTO, paid holidays, flexible work arrangements</li><li><i>
Financial Wellness:</i> Competitive salary, 403(b) with company match</li><li><i>
Professional Development:</i> Ongoing training, tuition reimbursement, and career advancement paths</li><li><i>
Additional Perks:</i> Wellness programs, commuter benefits, and a vibrant company culture</li></ul><div></div><div><br>
Join Howard University and thrive with us!</div><div><div>
https://hr.howard.edu/benefits-wellness</div></div><div></div><div>
JOB PURPOSE:</div><div></div><div>
The Systems Operations Engineer II at Howard University Hospital is responsible for the design, implementation, maintenance, and optimization of the hospital&rsquo;s enterprise systems infrastructure. This role ensures the stability, security, and efficiency of on-premises and cloud-based systems that support clinical, administrative, and research activities throughout the hospital. The engineer serves as a subject matter expert in healthcare systems architecture, automation, and performance monitoring, providing leadership in developing operational standards and mentoring junior staff.</div><div></div><div>
SUPERVISORY AUTHORITY:</div><div></div><div>
None</div><div></div><div>
NATURE AND SCOPE:</div><div></div><div>
This position operates within the Infrastructure and Operations division of Hospital IT Services and plays a critical role in managing the hospital&rsquo;s data center operations, virtualization platforms, storage systems, and hybrid cloud services. The Senior Systems Operations Engineer collaborates with Network Services, Information Security, Clinical Application Support, and Biomedical Technology teams to deliver reliable, secure, and scalable computing environments. The role requires proactive monitoring, incident response, and long-term strategic planning to align infrastructure services with hospital goals and regulatory requirements.</div><div></div><div>
PRINCIPAL ACCOUNTABILITIES:</div><div></div><ul><li>
Manage, monitor, and optimize physical and virtual servers, storage systems, and operating environments (Windows, Linux, and cloud-based systems) for hospital operations. <div>[Senior Sys...s Engineer]</div></li><li>
Ensure system uptime, capacity planning, and proactive issue resolution for clinical and administrative systems.</li><li>
Develop and maintain automation scripts for system provisioning, configuration, and patch management.</li><li>
Design and implement resilient and scalable enterprise infrastructure solutions tailored to healthcare needs.</li><li>
Manage identity, access, and authentication systems (e.g., Active Directory, Azure AD, SSO, MFA) with a focus on HIPAA compliance.</li><li>
Support hybrid cloud environments (AWS, Azure, VMware, etc.) and assist with cloud migrations for hospital applications.</li><li>
Collaborate with Information Security to maintain compliance with hospital, state, and federal healthcare data protection requirements (e.g., HIPAA, HITECH).</li><li>
Implement and monitor security controls, patch management, and incident response protocols for hospital systems.</li><li>
Monitor system performance metrics and logs, analyzing trends to prevent outages affecting patient care.</li><li>
Ensure proper backup, disaster recovery, and business continuity planning for critical hospital systems.</li><li>
Work closely with clinical application, database, and network teams to ensure integrated system performance.</li><li>
Develop and maintain system documentation, runbooks, and operational procedures specific to hospital IT.</li><li>
Provide mentorship and training to junior staff and student technologists.</li><li>
Evaluate emerging technologies and recommend innovations to improve hospital IT service delivery.</li><li>
Contribute to strategic planning for infrastructure modernization and cloud adoption in the hospital setting.</li></ul><div></div><div>
CORE COMPETENCIES:</div><ul><li>
Deep understanding of enterprise systems, cloud infrastructure, and automation tools.</li><li>
Strong problem-solving skills with a focus on root-cause analysis and performance optimization in a hospital environment.</li><li>
Effective at working across diverse IT disciplines and communicating with technical and non-technical hospital staff.</li><li>
Committed to providing responsive, high-quality service to clinicians, staff, and patients.</li><li>
Comfortable in a fast-paced hospital environment with evolving technologies and institutional priorities.</li><li>
Ability to guide team members and model best practices in hospital systems operations.</li></ul><div></div><div>
MINIMUM REQUIREMENTS:</div><div></div><div>
Education</div><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field required.</li><li>
Master&rsquo;s degree preferred.</li></ul><div>
Experience</div><ul><li>
Minimum of 7 years of experience in systems administration, infrastructure engineering, or related roles.</li><li>
Experience in healthcare or hospital environments preferred.</li></ul><div>
Technical Skills</div><ul><li>
Expertise in Windows and Linux server environments.</li><li>
Strong proficiency with virtualization (VMware, Hyper-V), storage (SAN/NAS), and cloud platforms (Azure, AWS).</li><li>
Experience with automation and configuration management tools (PowerShell, Ansible, Terraform, etc.).</li><li>
Familiarity with identity management, monitoring tools, and IT service management (ITSM) processes in healthcare.</li></ul><div>
Certifications (Preferred)</div><ul><li>
Microsoft Certified: Azure Administrator / Solutions Architect</li><li>
VMware Certified Professional (VCP)</li><li>
Healthcare IT certifications (e.g., CHIT, HCISPP) preferred.</li></ul><div></div><div>
Compliance Salary Range Disclosure</div><div></div><div>
Compensation Range: $106,200 - $118,000</div></div>

Systems Operations Engineer II

Dubai Airports

<div><div><div><div><p>Engineer - Enterprise Service Management</p>
</div></div></div><p></p><div><div><p><b>THIS IS WHERE GAME-CHANGING HAPPENS</b></p>
<p><b>
TECHNOLOGY &amp; INFRASTRUCTURE</b></p><br>
<p></p>
<p><b>
Engineer &ndash; Enterprise Service Management</b></p>
<p>
The team provides and supports the systems that glue the business together. That means maintaining all IT from the most basic desktop support to the most complex flight information systems. As importantly, they&rsquo;re game changers for the industry. They bring us smart developments and advanced processes which revolutionise what we do.</p><br>
<p></p>
<p><b>
What you&rsquo;ll deliver</b></p>
<ul>
<li>You&rsquo;ll Implement, Administrate, support and continue enhance IT service management platform (ServiceNow) on a 24x7 basis that include Incident/Major Incident Management, Problem Management, Change Management, knowledge management, Service level Management, Service catalogue Management, request Management, virtual agent, Chatbot, NPS, Release Management, Service Portal, Asset Management, Configuration Management, Orchestration, predictive intelligence) etc.</li>
<li>You&rsquo;ll Integrate BT Service management platform with other BT operation/infrastructure management system and business applications, maintain and manipulate data across integrated platforms, and ensure systems backup, disaster recovery, business continuity, and information security compliance with BT non-functional requirements and Security guidelines.
<ul><li>You'll develop, configure and deliver the new requirements from all BT Operations teams using BT Service Management platform,</li>
</ul></li><li>You&rsquo;ll support the deployment of new Service management modules in compliance with BT's technical standards, policies, and processes, and ensure successful testing, validation, and training for BT operational teams.</li>
<li>You'll develop Service and operation management reports and dashboard for All BT Infrastructure, application and services using service Now.</li>
<li>You&rsquo;ll support the Implementation, Administration and the enhancement of ServiceNow Business Applications like IRM, BCM, SPM and ITAM</li>
<li>You&rsquo;ll Continue enhance Service now intelligence capabilities by leveraging the artificial intelligence and Machine learning capabilities to automate Service management and business management Process and Procedures.</li>
<li>You&rsquo;ll Implement, Administrate, support and continue enhance Service request automation using Orchestration capability of ServiceNow platform including PowerShell script or REST/SOAP web service required for the automation</li></ul><br>
<p></p>
<p><b>
What you bring</b></p>
<ul>
<li>You&rsquo;ll be educated to a Bachelor&rsquo;s Degree in Computer Science/ Electronics/ Information Technology/ or Related fields, acquired 3 &ndash; 5 years of relevant &amp; overall experience</li>
<li>You&rsquo;ll have Strong Knowledge of ITSM best practice and organizational business processes in the enterprise</li>
<li>You&rsquo;ll have ServiceNow developer certification</li>
<li>You&rsquo;ll have an understanding of the Aviation industry and aviation solution</li>
<li>You&rsquo;ll have operating knowledge of ITIL V3 and basic knowledge of ISO 20000</li>
<li>You'll have knowledge of the existing technology services and current schemes at Dubai Airports, or similar airports/organizations</li>
<li>You'll have general knowledge of Dubai Airports Infrastructure and applications like LAN, WAN , Data Centre, Severs, Storage, Security solutions, corporate Application and ERP Solution.</li>
<li>You'll have Strong knowledge of IT Service Management, IT Operation Management and IT Asset Management Processes and tools.</li>
<li>You'll have knowledge of Governance and Risk Management processes and tools.</li>
<li>You'll have Expertise on ServiceNow tailoring tools such as Business rules, Script includes, Client Scripts, REST APIs, PowerShell scripting, ACLs, UI Policy, Workflows, Flow Designer, UI builder, Notifications, SLAs, Service Portal Customization etc.</li>
<li>You'll have Experience in Technical documentation (SOW, Architecture diagram, Design documents, Release plans, SOP, User Manuals etc.) and conducting user trainings</li>
<li>You'll have strong communication skills</li></ul><br>
<p></p>
<p><b>
Life at Dubai Airports</b></p>
<p>
Fast-moving and fast-growing, Dubai Airports is a business that&rsquo;s all about delivering great airport experiences, 24 hours a day. Life here means always pushing &ndash; and being pushed &ndash; to work better and smarter. With us, you&rsquo;ll be encouraged to be the best you can be. You&rsquo;ll be part of the team that connects the world. And at every opportunity, you&rsquo;ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dub</p></div></div></div><div></div>

Engineer - Enterprise Service Management

<div><b>About Peraton</b><br>
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.<br>
<br>
<b>Program Overview</b><br>
Engineering modernization and integration practices to include Digital Engineering and Agile at Scale for all of NGA, NSG, and ASG.<br>
<br>
<b>About The Role</b><br>
<br>
The Expert Systems Engineer will lead multi-disciplinary engineering teams in delivering complex solutions across the <b>National System for Geospatial-Intelligence (NSG)</b>, <b>Allied System for Geospatial-Intelligence (ASG)</b>, and <b>Federal Agencies</b>. This role ensures the timely, accurate, and reliable delivery of GEOINT capabilities through excellence in systems engineering, integration, and lifecycle management.
<br>
<br>
<b>Key Responsibilities:</b>
<br>
<br>
<ul><li>Lead and support the Government in all aspects of systems engineering, including <b>requirements definition</b>, <b>solutions engineering</b>, <b>scheduling</b>, <b>reliability</b>, <b>resiliency</b>, <b>services development</b>, <b>integration</b>, <b>testing</b>, <b>evaluation</b>, <b>maintainability</b>, and <b>analysis</b>.
</li></ul><br>
<ul><li>Plan and manage the <b>analysis and traceability of user requirements</b>, <b>architectures</b>, and <b>procedures</b> to improve or automate existing systems.
</li></ul><br>
<ul><li>Evaluate and recommend improvements to <b>cloud service capabilities</b>, <b>workflows</b>, and <b>scheduling processes</b>.
</li></ul><br>
<ul><li>Advise on and assess <b>design changes</b> driven by evolving requirements or emerging technologies.
</li></ul><br>
<ul><li>Capture and translate <b>mission and customer needs</b> into <b>system-level requirements and engineering solutions</b>.
</li></ul><br>
<ul><li>Support the <b>allocation of requirements</b> to system architecture components and program execution.
</li></ul><br>
<ul><li>Conduct <b>systems integration</b> across multiple acquisition programs.
</li></ul><br>
<ul><li>Lead and contribute to <b>Analysis of Alternatives (AoAs)</b>, <b>Courses of Action (CoAs)</b>, <b>trade studies</b>, and <b>engineering assessments</b>.
</li></ul><br>
<ul><li>Support <b>strategic technical planning</b>, <b>project management</b>, <b>performance engineering</b>, <b>risk management</b>, and <b>interface design</b>.
</li></ul><br>
<ul><li>Provide expert-level guidance connecting <b>vision, strategy, plans, needs, and capability development</b> across the enterprise.
</li></ul><br>
<ul><li>Operate at a national level, <b>integrating multiple Major Systems Acquisitions</b> across organizational, agency, departmental, and governmental boundaries.
</li></ul><br>
<ul><li>Oversee and coordinate the efforts of <b>Senior-, Mid-, and Junior-level Systems Engineers</b>.
</li></ul><br>
<b>Impact:</b>
<br>
This position plays a pivotal role in advancing the nation's GEOINT mission by ensuring that complex systems are designed, integrated, and delivered efficiently-enabling critical decision-making across defense, intelligence, and federal domains.
<br>
<br>
<b>Qualifications</b><br>
<br>
Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan.
<br>
<br>
<b>Required Qualifications</b><b>
</b><br>
<br>
<b>Education</b>
<br>
<br>
<ul><li>Bachelor's degree or higher in <b>Systems Engineering</b> or a related technical or scientific field (e.g., Engineering, Physics, Mathematics, Operations Research, Engineering Management, Computer Science, Information Technology, Management Information Systems, or other STEM disciplines).
</li></ul><br>
<ul><li>Equivalent experience may substitute for education:
</li></ul><br>
<ul><li><b>+4 years</b> of relevant experience in lieu of a degree, or
</li></ul><br>
<ul><li><b>+2 years</b> of relevant experience with a non-STEM degree.
</li></ul><br>
<b>Experience</b>
<br>
<br>
<ul><li><b>18+ years</b> of experience in government or industry in one or more of the following areas:
</li></ul><br>
<ul><li>DoD/IC Acquisition Process
</li></ul><br>
<ul><li>Requirements Process
</li></ul><br>
<ul><li>PPBES Process
</li></ul><br>
<ul><li>Systems engineering of large, complex <b>System-of-Systems</b> or <b>Service-Oriented Architecture (SOA)</b> environments within <b>cloud</b>, <b>on-premise</b>, or <b>hybrid</b> infrastructures.
</li></ul><br>
<ul><li><b>18+ years</b> of experience and a strong understanding of the <b>systems engineering lifecycle</b>.
</li></ul><br>
<ul><li>Demonstrated knowledge of the <b>National System for Geospatial-Intelligence (NSG)</b>, <b>Allied System for Geospatial-Intelligence (ASG)</b>, and <b>National Reconnaissance Office (NRO)</b> enterprises.
</li></ul><br>
<ul><li>Previous <b>NGA</b> and/or <b>NSG/ASG</b> program or project experience.
</li></ul><br>
<ul><li>Prior <b>Intelligence Community (IC)</b> or <b>Department of Defense (DoD)</b> program/project experience.
</li></ul><br>
<b>Clearance</b>
<br>
<br>
<ul><li><b>Active TS/SCI clearance</b> or the <b>ability to obtain SCI</b> access and successfully <b>pass a polygraph</b>.
</li></ul><br>
<b>Desired Qualifications</b><b>
</b><br>
<br>
<b>Education &amp; Certification</b>
<br>
<br>
<ul><li>Master's degree or higher in <b>Systems Engineering</b> or a related technical/scientific field (as listed above).
</li></ul><br>
<ul><li><b>INCOSE Expert Systems Engineering Professional (ESEP)</b> certification.
</li></ul><br>
<ul><li><b>Software Development Framework</b> certification.
</li></ul><br>
<ul><li><b>Professional Engineer (PE)</b> licensure.
</li></ul><br>
<b>Technical Expertise</b>
<br>
<br>
<ul><li>Working knowledge of <b>Model-Based Systems Engineering (MBSE)</b> processes, tools, and languages.
</li></ul><br>
<ul><li>Extensive experience engineering solutions using:
</li></ul><br>
<ul><li><b>Cloud-based technologies</b>
</li></ul><br>
<ul><li><b>Structured and unstructured Big Data</b>
</li></ul><br>
<ul><li><b>Automation, Augmentation, and Artificial Intelligence (AI)</b> technologies
</li></ul><br>
<ul><li>Demonstrated expertise in one or more of the following disciplines:
</li></ul><br>
<ul><li><b>Photogrammetry</b>
</li></ul><br>
<ul><li><b>Remote sensing</b>
</li></ul><br>
<ul><li><b>Image science</b>
</li></ul><br>
<ul><li><b>Information sciences</b>
</li></ul><br>
<ul><li><b>Geographic Information Systems (GIS)</b>
</li></ul><br>
<ul><li><b>Geomatics</b>
</li></ul><br>
<ul><li><b>Geospatial intelligence (GEOINT)</b>
</li></ul><br>
<b>Professional Affiliations</b>
<br>
Active membership or leadership in one or more of the following organizations:
<br>
<br>
<ul><li></li><li>ACSM
</li></ul><br>
<ul><li>ASCE
</li></ul><br>
<ul><li>ASPRS
</li></ul><br>
<ul><li>OGC
</li></ul><br>
<ul><li>SAREM
</li></ul><br>
<b>SCA / Union / Intern Rate or Range</b><br>
<br>
<b>Details</b><br>
<br>
Target Salary Range: $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
<br>
<br>
<b>EEO:</b> Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.</div>

Expert Systems Engineer

Get Recruited (UK) Ltd

<p><strong>HEAD OF ENTERPRISE SYSTEMSWINCHESTER£41,064 TO £46,049 PER ANNUM</strong></p> <p><strong>THE OPPORTUNITY:</strong>We're supporting our well established and highly reputable client as they seek to appoint an inspiring Head of Enterprise Systems to lead the team responsible for their non-Microsoft enterprise platforms.This is a pivotal leadership role within the Digital Services department, offering the chance to drive innovation, shape enterprise platform strategy, and ensure that key business systems remain robust, efficient, and user-focused.As Head of Enterprise Systems, you'll work closely with the Head of Digital Services and senior stakeholders to oversee the support, development, and evolution of a diverse portfolio of applications. You'll combine strong technical insight with the ability to understand organisational needs and translate them into effective digital solutions, all while developing a high-performing team.<strong>THE HEAD OF ENTERPRISE SYSTEMS ROLE:</strong></p> <ul> <li>Lead and manage the Enterprise Systems team, fostering collaboration, innovation, and professional growth.</li><li>Take full responsibility for the balance between functionality, service quality, and system management requirements.</li><li>Oversee application support and development for key non-Microsoft enterprise platforms.</li><li>Provide expert advice on new or modified solutions, ensuring technical excellence and value for money.</li><li>Shape and implement enterprise system policy and strategy, ensuring adherence to corporate, industry, and national standards.</li><li>Collaborate with business users, suppliers, and the Head of Digital Services on ERP and enterprise platform design and optimisation.</li><li>Support business units in automating and optimising processes to improve efficiency and user experience.</li><li>Represent the University at national and sector level where required.</li></ul> <p><strong>THE PERSON:</strong></p> <ul> <li>Proven experience leading and managing technical or systems teams.</li><li>Strong background in supporting and developing business-critical applications.</li><li>Sound knowledge of SQL Server databases and relational data structures.</li><li>Experienced in capturing and optimising business processes and workflows.</li><li>Strategic thinker with a track record of shaping enterprise systems policy.</li><li>Ideally experienced within the UK Higher Education sector.</li><li>Advantageous experience with ERP systems and platforms such as SITS, Unit4 ERP, iTrent, Scientia, or Kx.</li><li>Passionate about automation, digital transformation, and delivering exceptional end-user experiences.</li></ul> <p><strong>THE BENEFITS:</strong></p> <ul> <li>Hybrid working policy</li><li>35 days' annual leave</li><li>Employee Assistance Programme</li><li>Discounts at a wide range of retailers, restaurants and entertainment venues</li><li>Free wellbeing events, including weekly exercise classes</li><li>Contributory pension scheme</li><li>On-site gym and sports facilities</li></ul> <p>By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.</p>

Enterprise Systems Manager

Christus Health

<strong>Description</strong><br><p><b><u>Summary:</u></b></p><p>The System Administrator Senior is responsible for technical leadership in support of core network services, such as email, anti-virus, application deployment, data delivery, server hardware and operating systems, directory services, network printing, backup and recovery services, and others. The Enterprise System Administrator III is expected to remain current on developments in advancements related to area responsibilities. In addition, analytical and problem solving skills are critical to troubleshooting and resolving problems. The Enterprise System Administrator III is responsible for delivering high quality cost-effective solutions to all levels of users and is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole.</p><p><u>Responsibilities:</u></p><ul><li>Demonstrate strong knowledge and troubleshooting skills in all of the following: email (including related IP services such as DNS and SMTP); enterprise client/server applications; mobile device technologies; anti-virus systems; application deployment technologies such as Citrix and ZENworks; application packaging such as Snapshot, AdminStudio, Thinstall; data delivery technologies (including FTP and interface products), and others</li><li>Demonstrate strong knowledge and troubleshooting skills in all of the following: enterprise server operating systems, server hardware, network storage, network printing, directory services, IP Services, enterprise client/server applications, and enterprise backup and recovery systems</li><li>Demonstrate exceptional customer service, communication and human relationship skills when dealing with customers, fellow associates and vendors</li><li>Identify and manage complex problems and issues with assigned systems</li><li>Utilize standard and ad-hoc procedures to perform problem resolution for system</li><li>Use appropriate tools to track and report problem status and escalate in a timely manner</li><li>Produce and maintain technical documentation on the assigned systems</li><li>Document and update telecommunications and networking technical standards and procedures</li><li>Maintain data in network management for accuracy</li><li>Produce required department reporting associated with projects and problems assigned, which includes current status and problem documentation summary within the problem management system</li><li>Manage complex level internal projects including tasks, deadlines and reporting</li><li>Participate in departmental programs that promote and deliver exceptional customer service</li><li>Follow established policies, procedures and standards defined by the department</li><li>Participate in the development and documentation of procedures for day-to-day tasks within assigned areas of support and maintenance, including the development of processes and procedures for other teams</li><li>Understand and adhere to all security policies and procedures relating to systems, data, and physical data center security and safety</li><li>Identify and resolve or escalate any issues or violations to management and other groups, as needed</li><li>Maintain a clean, organized and safe work environment</li><li>Demonstrate the ability to learn and support new technologies through e-learning, self study, and peer training/studies</li><li>Assist other IM teams by providing second level support and guidance</li><li>Participate in after-hours technical support by rotating call schedule on a regular basis</li><li>Perform other duties as assigned by management or designee</li></ul><p><u>Requirements:</u></p><ul><li>High School Diploma</li></ul><p><u>Work Schedule:</u><br></p><p>5 Days - 8 Hours</p><p><b><u>Work Type: </u></b></p><p>Full Time</p><p><br></p>

Senior ServiceNow Administrator

Koniag Government Services

Eagle Harbor Solutions, a Koniag Government Services company, is seeking an experienced L2 Enterprise Operations Engineer with a Top Secret security clearance to support EHS and our government customer in Washington, DC. This position is for a Future New Business Opportunity.
<br>We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
<br>Essential Functions, Responsibilities & Duties may include, but are not limited to:
<br><ul>
<li>Coordinate with IT service center and/or EL1 Service Desk</li>
<li>Execute EL2 Service Request Management, Incident Management, and Problem Management processes.</li>
<li>Resolve EL2 tickets, i.e., customer escort, device installation, break-fix, etc.</li>
<li>Route and escalate remaining tickets to appropriate EL3 SMEs</li>
<li>Integrate with other service providers, as necessary.</li>
<li>Refer unrelated tickets to appropriate entity.</li>
<li>Complete EL2 tickets within the target time defined by the SLA.</li>
<li>Implement rules and Standard Operating Procedures directed by Diplomatic Security and the FAH or FAM</li>
<li>Maintain trouble-shooting guidelines and directories supporting the Program Office services.</li>
<li>Participate in other ITIL processes (configuration management, change management, release management, service-level management, availability management, capacity management, service continuity management, information security management)</li>
<li>Monitor IT infrastructure through prescribed tools and continuously ensure systems monitoring tools are configured to ensure comprehensive system state awareness.</li>
</ul>
<b>Work Experience, Knowledge, Skills & Abilities:</b><br>
<ul>
<li>3-5+ years of experience with IT or computer information systems</li>
<li>Experience with troubleshooting IT hardware</li>
<li>Experience with Active Directory management</li>
<li>Experience with the use of IT Service Management (ITSM) tools, including BMC Remedy or ServiceNow</li>
<li>Knowledge of Microsoft Server Operating Systems and VMWare virtualization</li>
<li>Ability to work independently on projects and advanced tickets.</li>
<li>Bachelor’s Degree in related-field or equivalent experience.</li>
</ul>
<b>Clearance Requirement:</b><br>
<ul>
<li>Top Secret security clearance</li>
</ul>
Our Equal Employment Opportunity Policy
<br>The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
<br><br>
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
<br><br>
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
<br><br>
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

L2 Enterprise Operations Engineer

Search 10000+ Enterprise systems engineer jobs near you this November. New roles added regularly across leading industries. Apply today.