enterprise systems manager

ByteDance

<div>
 
 Responsibilities
 
 
 
 About the Team
 
 
 We are building an intelligent enterprise-services platform to power ByteDance's global growth and operations. Guided by an AI-First philosophy, the team delivers AI solutions built on industry best practices.
 
 
 As a campus-hire AI Application Engineer, you will contribute to the end-to-end delivery of AI-powered business systems. Working alongside product, design, and cross-regional engineering teams, you will grow rapidly into an engineer capable of independently building AI products.
 
 
 We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
 
 
 Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
 
 
 Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
 
 
 Online Assessment
 
 
 Candidates who pass resume screening will be invited to participate in Our Company's technical online assessment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Build backend services and the Agent runtime, ensuring code quality, readability, and maintainability; continuously improve system performance and stability through profiling and tuning.
 </li>
 <li>
 Integrate internal enterprise systems into Agents via Tools / MCP / CLI / A2A.
 </li>
 <li>
 Take an role in code reviews, and learn and follow the team's coding standards and architectural conventions.
 </li>
 <li>
 Write clear, AI-friendly technical documentation and contribute to the team knowledge base.
 </li>
 <li>
 Explore embedding AI capabilities into backend services, and contribute to AI-driven feature development, evaluation, and validation.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree or above in Computer Science, AI, or a related field.
 </li>
 <li>
 Solid foundation in data structures, algorithms, and computer systems, with strong coding habits.
 </li>
 <li>
 Proficiency in one or more of Golang / Java / Python.
 </li>
 <li>
 Hands-on experience with distributed systems and microservice architecture.
 </li>
 <li>
 Hands-on experience with, and understanding of, AI Agent architectural patterns (reasoning, memory management, multi-Agent collaboration, etc.).
 </li>
 <li>
 Strong communication and collaboration skills; genuine interest in exploring the Agent engineering ecosystem.
 
 
 
 </li>
 </ul>
 Preferred Qualifications: AI related Experience
 
 
 <ul>
 <li>
 AI product Builder: as a core contributor to build an AI product / Agent / application aimed at real world users. able to articulate the product positioning, technology choices, user scale, and iteration process.
 </li>
 <li>
 Hands-on experience with different mainstream Agent frameworks (e.g., LangChain / LangGraph, Claude Agent SDK, etc.), Prompt Engineering, Harness Engineering, Context Management and Evaluation.
 
 
 
 </li>
 </ul>
 By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://jobs.bytedance.com/en/legal/privacy
 
 
 Job Information
 
 
 
 About Us
 
 
 
 Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
 
 
 Why Join ByteDance
 
 
 Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
 
 
 As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
 
 Diversity &amp; Inclusion
 
 
 ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
 
</div>

Enterprise Services AI Agent Engineer Graduate (Corporate Service System - Workplace Service) - 2027 Start

Delivery Hero

<div>Company Description 
A little bit about talabat 
 
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries 
across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat&rsquo;s success 
expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food 
ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands 
of orders every day.We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and 
operations in 40+ countries. 
Job Description 
About the Role 
We are hiring a hands-on IT Engineering Manager to own the Enterprise Applications domain &mdash; the devices, collaboration tools, and identity/access that talabat employees rely on every day &mdash; and to lead the small engineering team behind it, coordinating across our markets.
This is a working manager role: roughly 70&ndash;80% technical execution and standard-setting, and 20&ndash;30% people and delivery leadership. You will operate with a high degree of autonomy, staying close to the work while building the automation, documentation, and standards that let the function scale consistently across markets. It is a build role &mdash; you set the technical bar by doing, then make that excellence repeatable so it outlives any one person.
Your domain sits alongside other IT engineering domains, and your success depends as much on clean collaboration across those boundaries as on the depth of your own work. You will define and defend clear ownership of your systems while partnering openly with adjacent teams who depend on them. You will cultivate strong vendor relationships and drive strategic partnerships that enhance application functionality and support &mdash; a single quote is a starting point, not a decision.
Scope boundary: This role owns corporate and employee-facing IT (the digital workplace), including identity and endpoint end-to-end, which adjacent IT teams consume. It does not own product, ordering, or operational (rider/vendor-facing) systems, which sit with separate engineering functions. Where core platforms are provided centrally by Delivery Hero, this role owns the local instances and acts as talabat's engineering interface to those central teams.
What You'll Own
Endpoint &amp; Device Management
Own endpoint fleet strategy across macOS and Windows &mdash; MDM (Jamf, Intune, Jump Cloud), security baselines, patching, encryption, inventory, and the full device lifecycle from procurement and provisioning through to offboarding and asset recovery. Maintain endpoint posture in partnership with Security.
SaaS Administration
Own day-to-day administration of the core SaaS stack &mdash; Google Workspace, Slack, Atlassian, and similar &mdash; including configuration, license management, integrations, cost optimization, and strategic licensing negotiations with vendors. Evaluate and onboard new business tools, retire redundant ones, and operate the local instances of centrally provided platforms. Drive Power User Community deployment and management across entities where applicable.
Identity &amp; Access
Administer SSO, MFA, and identity providers (Okta, Entra, Google or similar), operating local instances and interfacing with the central identity platform. Own the Joiner-Mover-Leaver lifecycle &mdash; provisioning, deprovisioning, role-based access, least-privilege, and periodic access reviews &mdash; automated wherever possible.
Automation &amp; AI (a core expectation, not a future investment)
Engineer away repetitive work: if a task is done the same way more than twice, automate it. Scripting (Python, Bash, PowerShell) and AI tooling are current expectations of this role. Use automation and AI to create team capacity without growing headcount, and lead the team's adoption of these tools.
Incident Response &amp; Reliability
Own incident response and the on-call rotation for your domain. Act as escalation point during peak and out-of-hours periods, run proactive incident communication, and drive root-cause resolution rather than recurring workarounds. Participate in cross-domain incident coordination where issues span into adjacent IT teams. Build reliability and security in by design &mdash; every system has a clear answer to &quot;what happens when this fails?&quot;
Service, Compliance &amp; Standards
Define and track IT service standards, SLAs, and operational metrics, and run ticketing/ITSM workflows that reduce friction for employees. Ensure a consistent support model across locations and time zones, adhering to agreed service levels. Champion change management practices to ensure seamless application delivery and effective transitions. Contribute to compliance and audit readiness (e.g. SOC 2 / ISO 27001 IT controls, access reviews, evidence) in partnership with Security and central teams. Standardize before scaling &mdash; build solutions that work across all markets on a shared foundation, allowing local flavor without fragmenting the stack.
Leadership, People &amp; Vendors
Lead, coach, and raise the technical bar of a small IT engineering team, with a mandate to grow both its capability and its headcount. Set the standard hands-on, develop your engineers, and manage performance fairly and decisively &mdash; investing genuinely in growth, and making the hard call when the bar cannot be met. Provide mentorship to team members, promote knowledge sharing and professional growth. Create and maintain runbooks, training materials, and self-service resources so knowledge is never trapped in one person's head. Manage vendors, procurement, and renewals &mdash; actively challenge cost and drive strategic partnerships rather than transactional relationships. 
Qualifications 
What You'll Bring<ul><li>
5&ndash;7+ years in IT operations, IT engineering, or corporate IT, with hands-on depth across endpoint, SaaS, and identity &mdash; including organisations with 5,000+ users.</li><li>
Hands-on expertise with MDM (Jamf / Intune / jumpcloud), identity providers (Okta / Entra), and SaaS administration (Google Workspace, Slack, Atlassian).</li><li>
Demonstrated scripting and automation ability, and daily use of AI tooling in real work &mdash; with concrete examples of what you have built or adopted.</li><li>
Proven expertise in business process analysis, requirements gathering, solution design, and vendor management &mdash; including cost-effective licensing negotiation.</li><li>
A track record of leading or mentoring a small team and raising its operating standard. People-leadership appetite is required; formal management experience is welcome.</li><li>
Strong project management skills, with a track record of delivering complex projects on time and within budget across multiple concurrent workstreams.</li><li>
Proven ability to operate autonomously with limited managerial oversight &mdash; self-directed on priorities, delivery, and standard-setting.</li><li>
A track record of defining and defending clear domain ownership while collaborating openly with adjacent teams.</li><li>
A strong customer-focus mindset toward employees &mdash; you treat how IT feels to use as the measure of success, speak in plain language, and never say no to the person without offering an alternative.</li><li>
Exceptional communication and interpersonal skills, with the ability to build strong relationships and influence without authority across teams and senior stakeholders.</li><li>
A documentation-first working style and comfort operating where a central platform team owns core systems and you own the local layer and the interface.</li><li>
Deep understanding of enterprise application security best practices.</li></ul></div>

IT Engineering Manager — Endpoint, SaaS

Etihad Airways

<div><div><div><div><h2 class="jobSectionHeader">Job Description</h2></div><div>
Synopsis
Etihad Airways is seeking an experienced Head of Enterprise IT to lead the delivery of a large-scale SAP S/4HANA transformation across Finance, Procurement, Human Resources, and other enterprise functions.
The role will be responsible for defining the transformation strategy, leading implementation partners, managing programme governance, and ensuring successful business adoption. The successful candidate will bring deep SAP expertise, enterprise programme leadership experience, and a proven track record delivering complex transformation initiatives in large organizations.
Accountabilities<ul><li>
Lead the end-to-end delivery of the SAP S/4HANA transformation programme across Finance, Procurement, HR, and related business functions.</li><li>
Develop and execute the ERP transformation roadmap aligned with business and digital transformation objectives.</li><li>
Overall responsible for Agile and waterfall projects.</li><li>
Establish programme governance, budget controls, risk management, and benefits realization frameworks.</li><li>
Partner with Finance, Procurement, HR, and Technology stakeholders to design future-state business processes and technology solutions.</li><li>
Drive process standardization and optimization enabled by SAP S/4HANA.</li><li>
Manage System Integrators, consulting partners, vendors, and delivery teams.</li><li>
Oversee programme delivery across design, build, testing, data migration, cutover, deployment, and hypercare phases.</li><li>
Ensure integration between SAP and enterprise applications, operational platforms, and third-party systems.</li><li>
Lead business readiness, change management, training, and adoption activities.</li><li>
Provide regular executive reporting, steering committee updates, and programme governance oversight.</li><li>
Ensure compliance with governance, audit, security, and regulatory requirements.</li><li>
Identify opportunities to leverage AI and automation capabilities to improve business processes and ERP outcomes.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div>
Education &amp; Experience<ul><li>
Bachelor's degree in Information Technology, Computer Science, Engineering, Finance, Business Administration, or a related field.</li><li>
MBA or Master's degree preferred.</li><li>
Minimum 15 years of experience leading large-scale enterprise transformation programmes.</li><li>
Minimum 8 years of SAP programme delivery experience, including at least one full SAP S/4HANA implementation.</li><li>
Proven experience leading Finance, Procurement, and HR transformation initiatives.</li><li>
Strong experience managing large implementation budgets, external vendors, and system integrators.</li><li>
Strong delivery record across both Agile and Waterfall project methodologies.</li><li>
Extensive experience managing executive stakeholders, programme governance, and organizational change.</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
Additional Information</h2></div><div></div><div>
Etihad Airways is more than the UAE&rsquo;s national airline - we&rsquo;re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our &ldquo;Journey 2030&rdquo; ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.
To learn more visit www.etihad.com
Recruitment Fraud Alert 
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</div></div></div></div>

Head of Enterprise IT (Finance, HR and Group Functions)

Kyndryl

<div>Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world&rsquo;s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people&mdash;Kyndryls&mdash;that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. 
 
The Role
Your role
 
As an Enterprise Operations Administrator, you will support the smooth day‑to‑day functioning of enterprise operations by delivering consistent, reliable administrative services. Your focus will be on keeping core operational activities running efficiently through structured coordination, accurate handling of requests, and dependable support for internal teams and shared services across the organization.
 
 
What you will do 
 
1. Application Monitoring &amp; Health Check
<ul><li>Monitor applications (Core Banking- finacle), Payments, Trade, LOS, etc.)
</li><li>Track alerts, batch jobs, interfaces, and failures
</li><li>Perform daily start-of-day (SOD) / end-of-day (EOD) checks
</li></ul>2. Incident &amp; Ticket Management- As per ITIL process
<ul><li>Act as the first point of contact for application-related issues
</li><li>Log, categorize, and prioritize incidents in ticketing tools .
</li><li>Ensure incidents are handled within defined SLA timelines
</li></ul>3. Basic Troubleshooting
<ul><li>Perform initial diagnosis and resolution of issues
</li><li>Handle common issues like:
<ul><li>Login failures
</li><li>Data mismatch queries
</li><li>Batch/job failures
</li><li>Interface errors
</li></ul></li><li>Apply known workarounds using scripts, queries, or SOPs
</li></ul>4. User Support &amp; Communication
<ul><li>Respond to users (business/ops team) via email, calls, or tickets
</li><li>Provide status updates and resolution timelines
</li><li>Clarify user queries related to application usage
</li></ul>5. Escalation Management
<ul><li>Escalate unresolved or complex issues to L2 / L3 teams
</li><li>Provide proper logs, analysis, and documentation during escalation
</li></ul>6. Operational Activities
<ul><li>Execute routine tasks:
<ul><li>Batch job restarts
</li><li>File transfers / uploads
</li><li>Data validation checks
</li></ul></li><li>Support deployments during maintenance windows
</li><li>Participate in production releases
</li><li>Reporting / Documentation updates.
</li></ul>7. Documentation &amp; Knowledge Management
<ul><li>Maintain incident logs, resolution steps, and SOPs
</li><li>Update knowledge base for recurring issues
</li></ul>8. Change management &ndash; create the ticket in ITSM tool for changes , minor, major or critical.
Your Future at Kyndryl
 
 
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won&rsquo;t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. 
 
Who You Are
You&rsquo;re good at what you do and possess the required experience to prove it. However, equally as important &ndash; you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused &ndash; someone who prioritizes customer success in their work. And finally, you&rsquo;re open and borderless &ndash; naturally inclusive in how you work with others.
 
 
Required Skills and Experience
Experience &amp; Qualification
<ul><li>Graduate in Computer Science, Information Technology, Engineering, or related
</li><li>discipline.
</li><li>Mandatory 3+ years of Banking Domain experience.
</li><li>Hands-on experience supporting Finacle, CBS, and banking applications.
</li><li>Experience supporting senior executives, CXOs, board members, or VIP users is preferred.
</li></ul>Preferred Banking Knowledge
<ul><li>Finacle Core Banking Solution
</li><li>CBS Operations
</li><li>Branch Banking Processes
</li><li>Digital Banking Channels
</li><li>Regulatory and Information Security Compliance
</li><li>Incident, Problem, and Change Management in Banking Environment 
</li></ul><div> 
Preferred Skills and Experience
 
 
<ul><li>ITIL certified
</li><li>High level communicator with good written and verbal skills 
</li></ul></div> 
Being You
The &ldquo;Kyn&rdquo; in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don&rsquo;t meet every requirement, we encourage you to apply. We believe in growth, and we&rsquo;re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging &mdash; being a valued, respected, trusted member of the team &mdash; is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That&rsquo;s The Kyndryl Way. 
 
What You Can Expect
Your career with us isn&rsquo;t just a job&mdash;it&rsquo;s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health&mdash;because we know that when you feel your best, you do your best.
 
 
From your very first day, you&rsquo;ll dive into impactful work that powers the systems our customers rely on every day. You won&rsquo;t just contribute&mdash;you&rsquo;ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
 
 
We&rsquo;re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you&rsquo;ll have everything you need to thrive and evolve. You&rsquo;ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities&mdash;from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you&rsquo;ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
 
 
We want you to thrive here&mdash;and we&rsquo;re committed to helping you do just that. Ready to make an impact? Join us and help shape what&rsquo;s next.
Get Referred!
If you know someone that works at Kyndryl, when asked &lsquo;How Did You Hear About Us&rsquo; during the application process, select &lsquo;Employee Referral&rsquo; and enter your contact's Kyndryl email address.</div>

Enterprise Ops Administration

Haleon

Head of End User & Workplace Services

OpenArt AI

<div><h1 class="jobSectionHeader">Senior Product Manager, Enterprise - OpenArt AI</h1><h1 class="jobSectionHeader">
ABOUT THE ROLE</h1>
OpenArt AI is looking for a Senior Product Manager to own the product strategy and execution for our enterprise customer segment, spanning advertisers, filmmakers, creative studios, and production companies.<h1 class="jobSectionHeader">
About OpenArt</h1>
OpenArt is a generative AI creative platform used by millions worldwide. We're building the next generation of creative tools powered by agents, enabling anyone to create videos, images, visuals, characters, and stories with unprecedented speed and imagination. We believe the future of creativity is AI-native, and we're shaping that future.<h1 class="jobSectionHeader">
Why Join OpenArt</h1><ul><li>
Join the AI revolution! You&rsquo;ll bring AI-native tools into big enterprises.</li><li>
High ownership, speed, and accountability. We are a fast-moving, nimble team.</li></ul><h1 class="jobSectionHeader">
KEY RESPONSIBILITIES</h1><ul><li>
Collaboration tooling - build out multi-seat, team-based experiences for enterprise OpenArt clients</li><li>
Enterprise-grade admin controls and security - permissions, roles, audit logs, compliance needs</li><li>
Custom billing systems for enterprise contracts, distinct from self-serve billing</li><li>
Core GenAI creative tooling improvements to meet enterprise client needs</li><li>
Partner closely with sales to understand and translate enterprise buyer needs into product requirements</li><li>
Co-ordinate across Product teams to ensure the overall OpenArt experience remains cohesive and seamless for both enterprise and consumer users</li></ul><h1 class="jobSectionHeader">
QUALIFICATIONS</h1><ul><li>
Senior-level PM with substantial, deep enterprise product experience</li><li>
Experience with enterprise SaaS, admin tooling, billing, and/or security/compliance features</li><li>
Nice to have - experience building for advertisers, marketers, creative studios, or film producers</li><li>
Strong cross-functional leadership - able to align engineering, design, sales, and leadership around a shared roadmap</li><li>
Comfortable owning a product area and operating with ambiguity</li><li>
Excellent communicator, able to translate between technical engineering concepts and business stakeholder needs</li><li>
Track record of shipping complex, multi-stakeholder products end to end</li><li>
Deeply user-centric - strong at conducting user interviews and discovery calls directly with enterprise clients, digging into real needs and not just stated requirements</li><li>
Bonus - experience building and selling AI products, ideally in a B2B or enterprise context</li><li>
Advanced use of AI for productivity</li></ul><h1 class="jobSectionHeader">
WORK SETUP</h1><ul><li>
Location - 3-4 days per week in the San Carlos office</li><li>
High collaboration with founders and global engineering team.</li><li>
visa/greencard sponsored</li></ul>
Compensation Range: $160K - $200K</div>

Senior Product Manager, Enterprise

Thermo Fisher Scientific

<div>Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
As part of the Thermo Fisher Scientific team, you&rsquo;ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world&rsquo;s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. 
 
DESCRIPTION:
Thermo Fisher Scientific&rsquo;s Enterprise AI Transformation Office is seeking a highly motivated and experienced Sr. Manager, Digital Literacy to lead enterprise-wide digital capability development focused on Artificial Intelligence, Automation, Data, and emerging digital technologies.
This strategic leadership role will drive the democratization of digital skills across the organization by developing scalable learning programs, enabling technical and non-technical colleagues, and fostering adoption of enterprise digital tools and platforms. The ideal candidate combines strong executive presence and strategic vision with hands-on technical expertise and training experience.
The Sr. Manager, Digital Literacy will serve as both a thought leader and practitioner&mdash;partnering closely with technical teams, business stakeholders, and Centers of Excellence to create impactful learning experiences that improve colleague productivity, accelerate innovation, and support long-term digital transformation goals.
Key Responsibilities<ul><li>
Develop and execute a comprehensive enterprise digital literacy strategy focused on AI, automation, data, and emerging technologies.</li><li>
Design scalable technical training programs and learning pathways for both technical and non-technical audiences across global regions.</li><li>
Conduct engaging workshops, training sessions, and hands-on enablement programs that educate colleagues on how to effectively use enterprise tools to build applications, agents, automations, and productivity solutions.</li><li>
Drive a &ldquo;train-the-trainer&rdquo; model across the organization to scale digital capability development and sustain long-term adoption.</li><li>
Serve as a strategic advisor and educator on topics including:<ul><li>
Agentic workflows, API integration processes, MCP server best practices, Digital governance and guardrails, Automation frameworks, Data utilization and governance principles</li></ul></li><li>
Partner with executive leaders, IT teams, and business stakeholders to identify capability gaps and align digital literacy programs to enterprise priorities.</li><li>
Build strong relationships with stakeholders across functions including Finance, Legal, Operations, Commercial, HR, and Supply Chain to accelerate digital adoption within their organizations.</li><li>
Develop technical documentation, enablement materials, best practices, and implementation guidance for enterprise digital tools and platforms.</li><li>
Support and influence enterprise-wide adoption of platforms including ChatGPT Enterprise, Codex, automation technologies, and data platforms.</li><li>
Closely collaborate with internal SME groups to ensure training programs remain aligned with evolving technologies and enterprise standards.</li><li>
Develop and implement measurement frameworks, KPIs, and reporting mechanisms to assess the effectiveness and business impact of digital literacy initiatives.</li><li>
Stay current on emerging AI and automation technologies and rapidly translate new concepts into practical enterprise learning opportunities.</li><li>
Support global teams and stakeholders across multiple time zones, including flexibility to work across international regions when needed.</li></ul>
Required Qualifications<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, Data Science, or related field; advanced degree preferred.</li><li>
8+ years of experience in digital transformation, technical enablement, enterprise learning, technology consulting, or related fields.</li><li>
Experience leading a team of high performing colleagues.</li><li>
Demonstrated ability to think strategically while also executing tactically in a fast-paced environment.</li><li>
Proven experience developing and scaling enterprise technical training programs and enablement strategies.</li><li>
Strong technical understanding of AI, automation, APIs, agentic systems, enterprise data platforms, and modern digital workflows.</li><li>
Experience communicating complex technical concepts to audiences with varying levels of technical expertise, including executive leadership.</li><li>
Strong understanding of data governance, data quality, enterprise data ecosystems, and responsible AI practices.</li><li>
Ability to quickly learn business processes across multiple functions and translate digital opportunities into practical solutions.</li><li>
Exceptional communication, facilitation, and stakeholder management skills.</li><li>
Strong executive presence with the ability to influence leaders and drive organizational change.</li><li>
Experience leading global initiatives and collaborating across geographically distributed teams preferred.</li></ul></div>

Sr. Manager, Digital Literacy

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