entertainment manager

ACCOR

<p>We are seeking an enthusiastic and organized Assistant Entertainment Manager to join our dynamic team in Dubai, United Arab Emirates. In this role, you will support the Entertainment Manager in planning, coordinating, and executing a wide range of entertainment activities and events for our guests.</p>
<ul>
 <li>Assist in developing and implementing innovative entertainment programs and activities</li>
 <li>Coordinate with performers, vendors, and internal departments to ensure smooth execution of events</li>
 <li>Support the recruitment, training, and supervision of entertainment staff</li>
 <li>Help manage budgets and financial aspects of entertainment operations</li>
 <li>Ensure compliance with UAE entertainment regulations and cultural sensitivities</li>
 <li>Collaborate with marketing teams to promote entertainment offerings</li>
 <li>Address guest inquiries and feedback related to entertainment services</li>
 <li>Assist in maintaining and updating entertainment equipment and facilities</li>
 <li>Contribute to the continuous improvement of entertainment programs through data analysis and guest feedback</li>
 <li>Support the Entertainment Manager in administrative tasks and reporting</li>
</ul>

Assistant Entertainment Manager

Moodswing

<p>Moodswing is hiring for an Entertainment &amp; Marketing Manager</p><p>Compensation: $55,000&ndash;$60,000 annually, plus bonus</p><p><b>About the Role</b></p><p>Moodswing is seeking an Entertainment &amp; Marketing Manager to lead the venue&rsquo;s brand presence, community engagement, and in-venue experience. This position merges marketing creativity with hospitality leadership&mdash;building community connections, curating memorable entertainment, and ensuring every guest leaves feeling the energy, inclusion, and playfulness that define Moodswing.</p><p><b>Our Core Values &mdash; SWING</b></p><p><b>S &mdash; Support Each Other </b>- <b>Team Spirit</b></p><p>We win together through support, communication, and shared success.</p><p><b>W &mdash; Welcome All </b>- <b>Inclusion</b></p><p>We welcome every guest and team member as part of our community, celebrating individuality.</p><p><b>I &mdash; Inspire Fun </b>- <b>Playfulness</b></p><p>We bring energy, creativity, and joy to every shift &mdash; fun is contagious.</p><p><b>N &mdash; Never Settle </b>- <b>Excellence</b></p><p>We take pride in our craft and continuously raise the bar for quality and consistency.</p><p><b>G &mdash; Give More Moments </b>- <b>Elevate the Experience</b></p><p>Every guest interaction is a chance to lift the mood and create lasting memories.</p><p><b>Job Summary</b></p><p>We&rsquo;re looking for a dynamic, community-oriented leader who thrives at the intersection of hospitality and marketing. This role drives all guest-facing experiences&mdash;both in-person and online&mdash;by combining social media strategy, local outreach, entertainment programming, and cultural leadership. The ideal candidate is detail-oriented, people-focused, and fluent in both operational excellence and brand storytelling.</p><p><i><b>Community Engagement &amp; Venue Culture</b></i></p><ul><li>Plan and execute live entertainment, DJ sets, and special events that reflect Moodswing&rsquo;s culture.</li><li>Oversee music, A/V systems, court readiness, and lighting for all guest programs and events.</li><li>Build and maintain relationships with local entertainers, promoters, and cultural partners.</li><li>Serve as the on-site brand ambassador&mdash;ensuring all guest touchpoints reflect the Moodswing identity.</li><li>Respond to guest feedback (GSS +/-), escalating insights to leadership and celebrating wins with the team.</li><li>Partner with local organizations and nonprofits to host community-focused events that strengthen Moodswing&rsquo;s neighborhood connections.</li><li>Coordinate seasonal and cultural celebrations (e.g., holiday markets, fundraisers, pop-up collaborations) that enhance community visibility and guest engagement.</li></ul><p><i><b>Games Management &amp; Entertainment</b></i></p><p>&middot; Manage retail and games inventory, weekly audits, and VTT for amenities and branded merchandise.</p><p>&middot; Manage Pickleball coaching pool &amp; equipment rentals</p><p>&middot; Manager Golf Simulator reservations</p><p>&middot; Facilitate Game Leagues: Darts, Pickleball, Cornhole, Golf</p><p><i><b>Marketing &amp; Brand Development</b></i></p><ul><li>Oversee Moodswing&rsquo;s social media presence, engagement, and public perception.</li></ul><ul><li>Lead marketing campaigns, community partnerships, and content creation that drive awareness and conversion.</li></ul><ul><li>Collaborate with leadership on PR, sponsorships, and social responsibility programs.</li></ul><ul><li>Track and report monthly metrics on marketing ROI, social engagement, and guest satisfaction.</li></ul><p><i><b>Leadership &amp; Collaboration</b></i></p><ul><li>Partner with the General Manager and department heads to ensure cohesive guest and brand execution.</li></ul><ul><li>Train, inspire, and support staff to embody Moodswing&rsquo;s Core Values: Inclusion, Playfulness, Excellence, Team Spirit, and Elevate the Experience.</li></ul><ul><li>Contribute to cross-functional projects that enhance the overall guest journey and operational flow.</li></ul><p><b>Who You Are</b></p><ul><li>You&rsquo;re equal parts creative and operational&mdash;capable of planning a campaign and running a show.</li></ul><ul><li>You&rsquo;re connected to your community, love hospitality, and stay current on trends, influencers, and local happenings.</li></ul><ul><li>You&rsquo;re organized, proactive, and comfortable juggling multiple projects at once.</li></ul><ul><li>You bring empathy, energy, and communication that motivate teams and build trust.</li></ul><ul><li>You believe in connecting people through play, flavor, and unforgettable experiences.</li></ul><p><b>Qualifications</b></p><ul><li>3+ years of leadership experience in hospitality, entertainment, or marketing.</li></ul><ul><li>Strong understanding of guest experience, event production, and social engagement.</li></ul><ul><li>Excellent communication and organizational skills.</li></ul><ul><li>Proven track record of managing campaigns and community activations.</li></ul><ul><li>Comfortable working in a fast-paced, high-energy venue environment.</li></ul><p><b>About Moodswing</b></p><p>Moodswing is a community venue that merges numerous experiences into a single cohesive space. Whoever you are, whatever your interests, Moodswing is where your story overlaps with others. We strive to create social spaces where people can come together and connect. We want all our guests&mdash;and employees&mdash;to bring our concept to life with what they&rsquo;re passionate about.</p><p><b>Job Type: </b>Full-time</p><p><b>Pay: </b>$55,000&ndash;$60,000 annually, plus bonus</p><p><b>Benefits:</b></p><ul><li>Bonus Pay</li></ul><ul><li>Flexible Schedule</li></ul><ul><li>Health Insurance Stipend</li></ul><ul><li>Paid Time Off</li></ul><ul><li>Work Location: In Person</li></ul><p><b>Physical Demands</b></p><ul><li>Occasionally required to sit.</li></ul><ul><li>Occasionally required to walk.</li></ul><p>Job Type: Full-time</p><p>Pay: $55,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Entertainment & Marketing Manager

Farah Experiences

<div><p><div><div><div><div><p><b>Role Scope<br>
</b></p></div></div><br>
<div><div><p><b>Area(s) of Responsibility<br>
</b></p></div><div><p><b>Key Activities<br>
</b></p></div></div><br>
<div><div><ul><li><p>Support &amp; Management<br>
</p></li></ul></div><div><ul><li><p>Responsible for managing the development of new shows and projects across the different properties.<br>
</p></li></ul><p></p><ul><li><p>Works with Entertainment teams and interdepartmental partners as an active participant, guaranteeing a high level of performance and production values for entertainment offerings.<br>
</p></li></ul><p></p><ul><li><p>Provides management and operational coverage at entertainment events and at shows/venues as requested.<br>
</p></li></ul><p></p><ul><li><p>Leads and executes entertainment special events to include marquee and seasonal celebrations, corporate functions, and other events promoted by the company.<br>
</p></li></ul><p></p><ul><li><p>Supports production and events rehearsals as needed.<br>
</p></li></ul></div></div><br>
<div><div><ul><li><p>People Leadership &amp; Development<br>
</p></li></ul></div><div><ul><li><p>Provides leadership and direction to Assistant Managers and Team Leaders, ensuring clear communication of goals, timelines, and responsibilities.
</p></li><li><p>Supports the development of team members by offering training opportunities, coaching, and performance feedback.
</p></li><li><p>Ensures roster planning, manpower allocation, and leave management are conducted in line with operational needs and team wellbeing.
</p></li>Participates in hiring, onboarding, and performance review processes in coordination with HR and the Senior Manager.<br>
<li>
</li></ul></div></div><br>
<div><div><ul><li><p>Working with Contractors and other departments<br>
</p></li></ul></div><p></p><div><ul><li><p>Oversees installation, execution and de-rig of shows/events, to include hands on work as required.<br>
</p></li></ul><p></p><ul><li><p>Attend site visits for set and prop builds.<br>
</p></li></ul><p></p><ul><li><p>Working with in park HODs leading up to events and hosting event meetings.<br>
</p></li></ul><p></p><ul><li><p>Liaise with vendors and suppliers, ensuring timely delivery of services and products. Conduct site visits with vendors to ensure compliance with event requirements.
</p></li><li><p>Oversees vendor onboarding in collaboration with procurement and ensures that vendor scope aligns with event deliverables.
</p></li>Conducts post-event evaluations with vendors and internal teams to assess performance and identify areas for improvement.<br>
<li>
</li></ul></div></div><br>
<p></p><div><div><ul><li><p>Asset/Document Management<br>
</p></li></ul></div><div><ul><li><p>Develops show and event production management systems and distributes reports.<br>
</p></li></ul><p></p><ul><li><p>Maintains a shared portfolio of vendors and suppliers in conjunction with the parks and Entertainment Projects Manager<br>
</p></li></ul><p></p><ul><li><p>Works with the teams to create and update entertainment asset inventories.<br>
</p></li></ul><p></p><ul><li><p>Manages and maintains entertainment owned event assets in each required facility ensuring tidiness of areas such as warehouse, green rooms and other back of house Entertainment earmarked spaces.<br>
</p></li></ul><p></p><ul><li><p>Ensures Entertainment storage areas are maintained, kept clean and organized and assets are properly labeled and accounted for in inventory levels.<br>
</p></li></ul><p></p>Creates installation and de-rig and event run schedules as requested and maintains schedules, updating them and stakeholders when changes take place.<br>
<ul><li>
</li></ul><p></p>Design and develop event decks, including timelines, floor plans, run sheets and other essential documents.<br>
<ul><li>
</li></ul><p></p>Write detailed Scope of Works (SOW) for vendors and suppliers, outlining specific responsibilities, deliverables and timelines.<br>
<ul><li>
</li></ul><p></p>Offer input into event improvements: effectiveness and efficiencies.<br>
<ul><li>
</li></ul></div></div><br>
<p></p><div><div><ul><li><p>Financial responsibilities<br>
</p></li></ul></div><div><ul><li><p>Oversees event-related procurement, ensuring compliance with financial policies and Delegation of Authority. Reviews vendor quotes, manages cost tracking, and supports budget forecasting in coordination with the Senior Manager<br>
</p></li></ul></div></div><br>
<p></p><div><div><ul><li><p>Risk Management<br>
</p></li></ul></div><div>Identify and merge potential risk associated with event production, including health and safety concerns, financial risks and operational changes. Develop and implement strategies to address these risks effectively.<br>
<ul><li>
</li></ul><p></p>Conduct thorough risk assessments by reviewing and verifying the RAMS submitted by vendors to ensure compliance with Miral standards and regulations. This includes evaluating the effectiveness of identified controls and mitigation to facilitate the Permit to Work (PTW) approval process.<br>
<ul><li>
</li></ul></div></div><br>
<p></p><div><div><p><b>Qualifications, Experience and Skills<br>
</b></p></div></div><br>
<p></p><div><div><p>Education and Qualifications<br>
</p></div><p></p><div><ul><li><div><b>Essential </b>:
</div></li><li><div>Higher Secondary or equivalent<br>
</div></li></ul><p></p><ul><li><div><b>Desirable </b>:
</div></li><li><div>Bachelor&acirc;&euro;&trade;s Degree in the arts, events or related fields
</div></li><li><div>Bachelor&acirc;&euro;&trade;s Degree in any technical Theatre discipline<br>
</div></li></ul></div></div><br>
<p></p><div><div><p>Years of Experience<br>
</p></div><div></div><div><ul><li><div><b>Essential </b>:
</div></li><li><div>Minimum of 5 years in theme park entertainment, events or large-scale productions<br>
</div></li></ul><div></div><ul><li><div><b>Desirable </b>:
</div></li><li><div>3 years of experience in the entertainment and theme park industry
</div></li><li><div>2 years recent experience working client-side in the events industry<br>
</div></li></ul></div></div><br>
<p></p><div><div><p>Knowledge, Languages and Skills<br>
</p></div><p></p><div><ul><li><div><b>Essential:
</b></div></li><li><div>Working knowledge of industry safety standards and codes; industry trends and vendors
</div></li><li><div>Ability to read CAD plans and related construction/design documents.
</div></li><li><div>Leadership skills; computer skills; proficiency in English
</div></li><li><div>Ability to call events and shows; report creating and distribution; schedules creation and execution; development of show/events manuals.<br>
</div></li></ul><p></p><ul><li><div><b>Desirable:
</b></div></li>Stage management experience; lighting, sound and projection programming; winch operation; rigging; video editing; music knowledge; project management<br>
<li>
</li></ul></div></div><br>
</div></div></p><div></div><p><br>
<b><i>This job description is not intended to be all-inclusive; you may be required at any time to perform any other duties to meet the needs of the business.</i></b></p></div>

Events & Production Manager

BOOMROOM SA

<div>
 <p>
  <strong>
   About BOOM ROOM:
  </strong>
 </p>
 <p>
  Boom Room is Saudi Arabia&rsquo;s new social entertainment destination. A Bold concept bringing immersive entertainment, live performances, interactive gaming, and vibrant F&amp;B under one roof.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Culture Manager will be responsible for shaping and leading all cultural and stage programming at Boom Room Saudi, curating a bold, relevant, and vibrant lineup of events, performances, and community-led activations. This role will be central to defining Boom Room&rsquo;s voice in the Kingdom, aligning international creativity with Saudi Arabia&rsquo;s local cultural renaissance and entertainment transformation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Cultural Programming &amp; Event Curation:
  </strong>
 </p>
 <ul>
  <li>
   Develop a dynamic year-round calendar of events, including concerts, local talent showcases, creative workshops, pop culture events, and youth-driven activations.
  </li>
  <li>
   Scout, book, and manage relationships with Saudi, regional, and international performers, artists, speakers, and creators.
  </li>
  <li>
   Ensure programming reflects Saudi values, Vision 2030, and the expectations of a youthful, trend-savvy audience.
  </li>
 </ul>
 <li>
  <br/>
 </li>
 <p>
  <strong>
   Stage Management &amp; Production Oversight:
  </strong>
 </p>
 <ul>
  <li>
   Lead all stage operations, including AV, lighting, stage design, transitions, and run-of-show execution.
  </li>
  <li>
   Work with the Stage Manager and tech crew to deliver smooth, high-quality performances.
  </li>
  <li>
   Manage artist logistics, rehearsals, and technical riders in coordination with the production team.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Audience &amp; Community Engagement:
  </strong>
 </p>
 <ul>
  <li>
   Stay ahead of cultural, music, and entertainment trends in Saudi Arabia to keep programming fresh and relevant.
  </li>
  <li>
   Partner with the marketing team to develop storytelling, campaign content, and community engagement strategies.
  </li>
  <li>
   Ensure Boom Room remains inclusive, accessible, and culturally resonant with diverse local audiences.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Talent &amp; Partnership Development:
  </strong>
 </p>
 <ul>
  <li>
   Build strong relationships with local cultural institutions, youth networks, content creators, and government entities.
  </li>
  <li>
   Identify sponsorship opportunities and co-create cultural experiences with brand partners.
  </li>
  <li>
   Position Boom Room as a thought leader in the Saudi cultural space.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Budgeting &amp; Compliance:
  </strong>
 </p>
 <ul>
  <li>
   Manage cultural and stage programming budgets and timelines.
  </li>
  <li>
   Handle artist contracts, vendor negotiations, and production costs.
  </li>
  <li>
   Secure all necessary permits and clearances from the General Entertainment Authority, Ministry of Culture, and other local bodies.
  </li>
  <li>
   Ensure all programming aligns with Saudi cultural, legal, and religious guidelines.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Minimum 5 years&rsquo; experience in cultural programming, live events, or stage production in Saudi Arabia or the GCC.
  </li>
  <li>
   Established network within Saudi Arabia&rsquo;s creative, entertainment, and cultural ecosystem.
  </li>
  <li>
   Deep understanding of Saudi youth, entertainment trends, and pop culture.
  </li>
  <li>
   Proven experience managing live event operations and artist relationships.
  </li>
  <li>
   Fluent in Arabic and English.
  </li>
  <li>
   Strong leadership, project management, and communication skills.
  </li>
 </ul>
</div>


Culture Manager

Rixos

<div><b>Company Description</b><p><br>
With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><p>
A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><p>
Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh .</p><b><br>
Job Description</b><ul><li><p><b><br>
Plan, schedule, and coordinate daily and special entertainment programs</b> including live shows, themed parties, sports activities, and guest events.</p></li><li><p><b>
Collaborate with the Entertainment Manager</b> to develop creative concepts, seasonal events, and promotional activities.</p></li><li><p><b>
Supervise and support entertainers, animators, and performers</b>, ensuring professional performance standards.</p></li><li><p><b>
Handle event logistics</b>, including setup, technical requirements, and coordination with sound, lighting, and stage teams.</p></li><li><p><b>
Promote participation</b> by interacting with guests and encouraging engagement in scheduled activities.</p></li><li><p><b>
Maintain event budgets</b> and ensure resources are used efficiently.</p></li><li><p><b>
Monitor guest feedback</b> and satisfaction levels to continually improve entertainment offerings.</p></li><li><p><b>
Ensure compliance with safety regulations</b>, venue policies, and company procedures during all entertainment activities.</p></li><li><p><b>
Liaise with external vendors or performers</b> when outsourcing talent or services.</p></li><li><p><b>
Prepare reports and activity summaries</b> for management review.</p></li></ul><b><br>
Qualifications</b><ul><li><p><b><br>
Education:</b> Diploma or Bachelor&rsquo;s Degree in Hospitality, Event Management, Recreation, Performing Arts, or related field.</p></li><li><p><b>
Experience:</b> Minimum of 1&ndash;3 years&rsquo; experience in entertainment coordination, event planning, or hospitality.</p></li><li><p><b>
Skills and Competencies:</b></p><ul><li><p>
Strong organizational and time-management skills.</p></li><li><p>
Excellent interpersonal and communication abilities.</p></li><li><p>
Creativity and enthusiasm for entertainment and guest engagement.</p></li><li><p>
Ability to manage multiple events and work under pressure.</p></li><li><p>
Basic knowledge of audio/visual systems and stage operations is an advantage.</p></li><li><p>
Leadership skills and the ability to motivate a team of entertainers.</p></li></ul></li></ul></div>

Entertainment Coordinator

Miral

<p>The Assistant Stage Manager (ASM) is responsible for guiding the Team Leader and all indirect reports ensuring the team delivers their responsibilities to the highest standards possible while creating smiles and maintaining a positive attitude in the workplace. This position ensures a smooth operation of the Entertainment department as needed. ASM works with members of the department and company as an active participant in achieving artistic goals, ensuring consistent quality, and guaranteeing a high level of performance from colleagues under his/her guidance. During the events and activations, he/she relays all of the cues to the back-stage crews, monitors performers before and during the show, and relays information back to the line manager so that he/she can make informed decisions.</p>
<p><b>The job scope includes:</b></p>
<ul>
 <li>Manages and provides guidance to Team Leaders and their respective front-line colleagues to include their job training, daily attendance, grooming, coaching, appraisals, and personal development plans</li>
 <li>Oversees duty schedules for their area ensuring that annual leave plans support operational readiness and ensure sufficient time off to colleagues</li>
 <li>Coordinates and oversees character appearances and roaming entertainment both in the parks and at external events</li>
 <li>Working with his/her line manager on a production, installation schedules for in-park events and activations</li>
 <li>Coordinates with procurement and third-party vendors</li>
 <li>Oversees d cor installation and derig for the events based on Scope of Work and event s deck</li>
 <li>Manages the running of all Entertainment live show offerings</li>
 <li>Ensure that Team Leaders writing and circulates show reports as needed</li>
 <li>Gives notes to animators, cast and crew in the running of the shows</li>
 <li>Liaises with the Maintenance department to fix technical issues and follows up to ensure issues are solved</li>
 <li>Work closely with production and technical teams to ensure they have accurate show related information</li>
 <li>Oversees the maintenance of character costumes</li>
 <li>Holds daily briefing with the department</li>
 <li>Assists other shows within the department as needed</li>
 <li>Plans, books and delivers on and off job trainings as required to ensure best possible service standards as well as colleague development</li>
 <li>Communicates appropriate and useful information through various channels, including department meetings and briefings</li>
 <li>Motivates colleagues through the effective implementation of incentive and recognition and rewards programs</li>
 <li>Ensures departmental policies, procedures and performance standards are being implemented and maintained throughout their area</li>
 <li>Reviews departmental policies, procedures, and performance standards to ensure these are up to date and correct and propose changes as appropriate to ensure high levels of customer service</li>
 <li>Ensures any service delivery defects are resolved, identify any trends, share observations and suggestions with their manager</li>
 <li>Reviews accuracy of any checklists and records completed in their area</li>
 <li>Ensures their area meets targets as set by their departmental manager via tracking</li>
 <li>Assists with logistics to audition new Entertainment colleagues</li>
 <li>Assures Key Performance Indicators (KPI) targets are being met and tracks results</li>
 <li>Tracks and records all external requests fulfilled by Entertainment</li>
 <li>Seeks out personal and professional growth of skillsets and shares all knowledge with team</li>
</ul>
<p><b>To be considered for the role, you will need to have:</b></p>
<p><b>Job Essentials:</b></p>
<ul>
 <li>Higher secondary or equivalent</li>
 <li>1 year of experience in leadership and 2 years in the entertainment industry</li>
 <li>Leadership skills</li>
 <li>Problem solving</li>
 <li>Ability to manage a team and cover for the Head of the Department where necessary</li>
 <li>Discretion and sensitivity when dealing with confidential information</li>
 <li>Ability to work under pressure</li>
 <li>Attention to detail</li>
 <li>Proactive and flexible attitude, ability to effectively prioritize</li>
 <li>Excellent communication skills, both verbal and written</li>
 <li>Knowledge of current Health and Safety guidelines</li>
 <li>Computer skills: Word, Excel, PowerPoint</li>
</ul>
<p><b>Job Desirables:</b></p>
<ul>
 <li>Bachelor s Degree in Fine Arts</li>
 <li>3 years of stage management experience and/or 5 years of performance experience</li>
 <li>Fire warden trained</li>
 <li>First Aid trained</li>
 <li>Stage Management experience</li>
 <li>Technical background in Kronos time and attendance system</li>
 <li>Oracle</li>
 <li>Lighting and AV knowledge</li>
</ul>

Stage Assistant Manager

Majid Al Futtaim

<div>
 <p>
  <strong>
   BUSINESS INTRODUCTION
  </strong>
 </p>
 <p>
  Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB TITLE
  </strong>
 </p>
 <p>
  Entertainment Manager | MAF Entertainment | Operations
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ROLE SUMMARY
  </strong>
 </p>
 <p>
  The role of the Manager is to provide leadership, and operational direction to team members across Leisure, Entertainment and Cinema assigned site/s. This role will ensure optimal customer experience is delivered consistently while protecting LEC brands, guidelines, and monitoring business costs. Role Details
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ROLE PROFILE
  </strong>
 </p>
 <ul>
  <li>
   Oversees site operations, ensuring alignment with SOPs, MAF policies, legal regulations, and operational budgets, while coordinating audits and managing site reporting and reviews.
  </li>
  <li>
   Maintains a strong customer-centric focus by resolving escalations, conducting feedback reviews (e.g., NPS), and implementing service excellence standards.
  </li>
  <li>
   Leads, mentors, and supports staff through coaching, training, performance management, succession planning, and promoting a positive work environment.
  </li>
  <li>
   Supports the launch and expansion of sites by validating operations, ensuring service readiness, and enhancing customer satisfaction.
  </li>
  <li>
   Collaborates with HSE teams to enforce safety standards, inspect compliance, identify risks, and promote a culture of safety.
  </li>
  <li>
   Oversees financial activities including budgeting, cost control, revenue tracking, and ensuring EBITDA and net profit targets are met.
  </li>
  <li>
   Coordinates with internal stakeholders to align site initiatives, programs, and services with business goals and quality expectations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIREMENTS
  </strong>
 </p>
 <ul>
  <li>
   6&ndash;8 years of operational experience, including 2+ years in a managerial role within Leisure &amp; Entertainment, F&amp;B, customer service, retail, or hospitality, with a track record of team leadership and customer service excellence.
  </li>
  <li>
   Willing to perform ad hoc duties, work flexible hours (including evenings, weekends, holidays), and travel occasionally to support new openings.
  </li>
  <li>
   Demonstrates strong communication, negotiation, time management, financial and legal acumen, strategic implementation, and cultural awareness.
  </li>
  <li>
   Committed to delivering excellent customer experience, adhering to brand standards, and acting as a MAF and LEC Culture Ambassador
  </li>
  <li>
   Supports achievement of sales and EBITDA targets, manages OPEX, and implements capital plans to ensure effective site maintenance and operations.
  </li>
  <li>
   Experienced in crisis management and emergency evacuation procedures, with relevant training (e.g., PIC 3, IOSH MS, NEBOSH), and capable of supporting regional projects when needed.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT WE OFFER
  </strong>
 </p>
 <ul>
  <li>
   At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  </li>
  <li>
   Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  </li>
  <li>
   Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
  </li>
 </ul>
 <p>
 </p>
</div>


Operations Manager - Entertainment

Search 10000+ Entertainment manager jobs near you this November. New roles added regularly across leading industries. Apply today.