entry level claims analyst

Harbor Claims LLC

<div>Description: Job Overview
Our Claims Analyst I&rsquo;s are our entry-level team members who are selected for, participate in and earn the opportunity to graduate from our Harbor Claims College. During Claims College, they are considered students and learn how to handle basic claims the Harbor Claims way in both a classroom and hands-on environment. After successful completion of Harbor Claims College, our Claims Analysts I initially focus their attention on providing constant, top-quality and highly-responsive service to our customers in order to successfully handle first notice of loss (FNOL) communications and or routine claims inquiries and/or issues from policyholders, agents and other Company team members. Concurrently, in order to expose the Claims Analyst I&rsquo;s to the &ldquo;nuts and bolts&rdquo; of the Harbor Claims way, our Claims Analyst I&rsquo;s provide other administrative and technical assistance in support of their team. Eventually, as their knowledge base expands, our Claims Analyst I&rsquo;s are tasked with handling routine claims files within minimum levels of authority and then receive increased exposure to more challenging files as they demonstrate mastery and ability. Our Claims Analyst I&rsquo;s have varied backgrounds, but all come to the job ready, willing and able to quickly and thoroughly learn the &ldquo;ins and outs&rdquo; of Cabrillo claims handling from their team leaders and specialists.
Job Responsibilities
Under close supervision, provides outstanding service to Harbor Claims external and internal customers; utilizes tact, diplomacy and professional communication skills to positively represent Harbor Claims in telephone and email contacts; per Company claims guidelines, Company quality and time standards and governmental regulations, appropriately and correctly responds via telephone and email interactions to claimants&rsquo;, agents&rsquo; and third party representatives&rsquo; routine claims, policy and other related inquiries and issues; handles first notice of loss communication and/or communicates with customers on assigned pending claims files on an ongoing basis.
Within minimum levels of authority and required time frames and with close supervision, assigns applicable claims to independent and/or Harbor Claims field adjusters; provides professional and responsive assistance on pending claims to independent and/or Harbor Claims field adjusters; develops and maintains effective working partnerships with independent and field adjusters to ensure prompt and appropriate claims&rsquo; actions.
Within minimum authority levels and time frames, with close supervision, and adeptly utilizing assigned tools, analyzes claims information to determine appropriate settlement; communicates with claimant regarding settlement; settles claim and closes files; when outside scope of authority, clearly communicates pertinent information regarding files and works with other assigned analysts and/or leaders to ensure prompt resolution of claims.
Maintains claims files in compliance with governmental regulations and Company standards; efficiently and effectively utilizes multiple Carrier and Harbor Claims Information Systems/Programs to accurately maintain Claims files and file diaries.
As requested by leaders and/or other analysts, assists in review of designated files for subrogation potential; as warranted, identifies potential subrogation opportunities; clearly communicates findings to leaders, other analysts and/or subrogation specialist and provides follow-up assistance and support, as necessary.
Actively contributes as a member of the Harbor Claims Team by providing assistance and support to assigned claims, underwriting, customer support, product, sales and/or other team members; as requested.
Participates in and/or assists with &ldquo;special&rdquo; Company projects, including CAT planning, organization, and preparation as directed.
Dynamically enhances Company&rsquo;s success by taking advantage of learning and development opportunities and personally integrating positive actions to improve individual performance.
Job Family Overview
Our Harbor Claims team provides direct, prompt, courteous and professional service to our policyholders, their agents, legal counsel and/or other third party representatives in the unfortunate event that the policyholders&rsquo; residential property is damaged or lost due to a covered event. To that end, our claims team members apply their technical know-how on a daily basis to review, investigate, evaluate and settle claims in a timely and equitable manner while also successfully and responsively handling claims inquiries and/or issues from many different people, including policyholders, agents, claimants&rsquo; third party representatives, as well as internal customers or carrier representatives, as assigned.
Most of our employees on our Harbor Claims team are in positions that are included in our claims analyst progressive job series, comprised of Claims Analyst I, II and III. By utilizing a progressive job series, our claims analysts are able to learn and consequently earn advancement on the claims team and in the Company. We provide clear criteria that defines what represents demonstrated mastery at each level. Once an incumbent has mastered that position in the progressive job series, he/she, with his/her claims team leader&rsquo;s active input and agreement, is eligible to advance to the next level in the series, increasing his/her responsibility, authority and pay levels as a result. At Harbor Claims, along with our claims analysts&rsquo; progressive job series, we also have a field adjusters&rsquo; job series. A claims analyst is differentiated from a field adjuster in that the claims analyst is our internal &ldquo;desk&rdquo; adjuster located at our headquarters office who might, depending on the type, severity and/or location of claim, request a field adjuster or an independent adjuster go out and investigate a claim on the Company&rsquo;s behalf while the field adjuster is out in the field on a day-to-day basis examining claims.
The other positions on our claims team include our claims team leaders and claims team specialists. These positions, respectively, are the supervisory and expert level positions on the team. Both types of positions require incumbents who are exceedingly well-versed in - and passionate about - their chosen profession of claims and additionally require incumbents with a remarkable understanding of, deep appreciation and respect for and ability to flourish in the Company&rsquo;s unique culture and work environment. Our claims team leaders serve a vital role in our Company&rsquo;s success by utilizing their demonstrated and dynamic leadership strengths to provide front-line day-to-day coaching, supervising &amp; leading of assigned claims analysts and/or field adjusters, while also continuing to carry out their respective day-to-day claims handling duties as working claims analysts. Comparable to our claims team leaders, our claims team specialists are also expected to carry out their assigned day-to-day claims handling or field adjusting duties as working claims analysts, while also continually demonstrating an exceptional depth and/or breadth of technical knowledge and claims expertise. Due to the breadth of their knowledge, they serve as the Go-To for the claims and customer support teams in those niche areas. Furthermore, as a result of the breadth of their knowledge, they are the team members who, at a moment&rsquo;s notice due to fluctuating business needs, can also be open, flexible, willing and adroitly able to take on additional pending and/or new claims files as needed. Our team specialists are expected to train team members on a recurring basis by teaching new hires how to do things our way (aka, the right way the first time), training current team members about new information and/or tasks and/or teaching multiple team members on a large-scale, even Company-wide, basis about a discipline in which the incumbent demonstrates proven expertise and knowledge. Finally, both our team leaders and specialists may spearhead a myriad of special projects producing important results and positive impact for the Company.
Requirements: Skills and Expertise
Qualities: quality- oriented; detail-oriented; self-starter; team player; multi-tasker; adaptability; flexibility; strong work ethic; positive &ldquo;can do&rdquo; attitude; collaborator; financially-oriented; service-oriented; coachable; dependable.
Strong skill sets in the following areas: effective decision-making; time management/working under tight deadlines; information and financial review and analyses; organization; problem analyses/solving; active listening; asking good questions to learn about claims handling; oral and written communication; interpersonal communication.
Strong knowledge of: business writing, grammar and punctuation rules; telephone and email business etiquette rules; desktop computer operations; standard business software and web-based engine operations (e.g., Microsoft Word, Microsoft Excel, Microsoft Outlook and Internet Explorer). MS Access and MS PowerPoint a plus.
Licenses, Education and/or Experience
Bachelor&rsquo;s Degree or equivalent work experience. Insurance-related degree or residential property claims customer service experience is highly desirable. A current 6-20 adjuster license, other applicable states&rsquo; adjuster license/s and/or required obtainment of specified license/s within three months of hire, specific to the job opening, is required.</div>

Claims Analyst I/II (Residential Property)

Liquid Environmental Solutions

Risk AnalystLiquid Environmental Solutions (LES)Join a Company That Protects More Than Just the EnvironmentAt Liquid Environmental Solutions (LES), we are the nation&rsquo;s leader in non-hazardous liquid waste management&mdash;protecting people, businesses, and the environment every day. Behind every safe operation is a strong risk management team.We&rsquo;re looking for a Risk Analyst who thrives on solving problems, analyzing data, and driving real financial and operational impact. If you enjoy owning the full lifecycle of claims, working cross-functionally, and influencing outcomes at a strategic level&mdash;this is a high-visibility opportunity to make a difference.What You&rsquo;ll DoIn this role, you&rsquo;ll take ownership of LES&rsquo;s insurance and claims management process, ensuring effective resolution, cost control, and continuous improvement.Core Responsibilities<ul><li>Manage the full lifecycle of Workers&rsquo; Compensation, Auto Liability, and General Liability claims</li><li>Oversee all insurance-related incidents from initial report through resolution</li><li>Partner with key insurance providers including Sedgwick (TPA), Alliant (Broker), and carriers</li><li>Monitor and challenge claim reserves to ensure accurate financial exposure</li><li>Identify cost-saving opportunities through:</li><li>Subrogation</li><li>Settlement strategy</li><li>Medical management</li><li>Analyze claims data and dashboards to identify risk trends and operational improvement opportunities</li><li>Participate in serious incident reviews to assess exposure and litigation risk</li><li>Collaborate with leadership to implement solutions that reduce claim frequency and severity</li><li>Serve as a liaison between LES, legal teams, insurance partners, and external stakeholders</li><li>Prepare executive-level summaries and support insurance case reviews</li><li>Conduct monthly claim reviews to ensure timely progress and closure</li><li>Partner with Finance on reserves, reporting, and cost tracking</li><li>Support acquisitions integration into LES insurance programs</li><li>Manage Certificates of Insurance (COIs) and renewal support</li><li>Maintain accurate incident reporting in internal systems and claims portals</li><li>Work closely with Fleet on vehicle-related claims and recovery efforts</li><li>Support safety reporting through accurate exposure data (hours, miles, etc.)</li></ul>What Makes This Role Different<ul><li>High impact: Direct influence on company cost structure and risk exposure</li><li>Cross-functional visibility: Work with Legal, Finance, Operations, and Executive Leadership</li><li>Data-driven environment: Use analytics to drive smarter decisions&mdash;not just process claims</li><li>Growth opportunity: Be part of a fast-growing, acquisition-driven company</li></ul>What We&rsquo;re Looking ForExperience &amp; Skills<ul><li>5+ years of experience in Workers&rsquo; Compensation, Risk Management, or Claims</li><li>Strong understanding of:</li><li>Workers&rsquo; Compensation laws and regulations</li><li>Commercial Auto and General Liability claims</li><li>Experience working with TPAs, brokers, and insurance carriers</li><li>Ability to analyze:</li><li>Loss runs</li><li>Reserve reports</li><li>Claims dashboards</li><li>Strong analytical thinking and decision-making skills</li><li>Excellent communication skills (written and verbal)</li><li>Highly organized with the ability to manage multiple claims and priorities</li><li>Proficiency in Microsoft Office (Excel, Outlook, Word)</li><li>Comfortable working across departments and influencing outcomes</li></ul>Preferred<ul><li>Bachelor&rsquo;s degree</li><li>Experience with claims analytics and reporting tools</li></ul>Work Environment<ul><li>Office-based role with standard business conditions</li><li>Primarily sedentary with occasional light lifting</li><li>Approximately 10% travel</li></ul>Why LES?<ul><li>Industry leader in environmental services</li><li>Stable, growing company with strong national presence</li><li>Opportunity to drive real impact on safety, cost, and operations</li><li>Collaborative, team-oriented culture</li></ul>Apply TodayIf you&rsquo;re ready to take ownership of risk management in a role where your expertise directly impacts business performance&mdash;we want to hear from you.Pay: $90,000.00 - $95,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Vision insurance</li></ul>Experience:<ul><li>end-to-end insurance claim management: 3 years (Required)</li></ul>Ability to Commute:<ul><li>Irving, TX 75063 (Required)</li></ul>Work Location: In person

Risk Analyst - Insurance Claims

<div>Description: Job Overview
Our Claims Analyst III&rsquo;s are highly-seasoned residential property (1st party) and/or liability (3rd party) claims professionals who are dedicated to doing an outstanding job of accurately and effectively handling a heavy claims file load of the full range of routine to complex claims for the Company. Additionally, our Claims Analyst III&rsquo;s provide constant, top-quality and highly-responsive service to successfully handle even the most advanced claims inquiries and/or issues from policyholders, agents, third party representatives and other Company team members.
Job Responsibilities 
In the spirit of our Company&rsquo;s mission, values and culture, the duties listed below serve as illustrations of the various types of work that may be performed by our Claims Analyst II&rsquo;s. We may also expect our Claims Analyst II&rsquo;s to carry out other responsibilities that are similar, related or a logical assignment to this job class.<ul><li>
With minimal supervision, provides outstanding service to Harbor Claims external and internal customers; utilizes tact, diplomacy and professional communication skills to positively represent Harbor Claims in telephone and email contacts; per Company claims guidelines, Company quality and time standards and governmental regulations and with minimal supervision, appropriately and correctly responds via telephone and email interactions to a wide range of routine to complex claimants&rsquo;, agents&rsquo; and third party representatives&rsquo; claims, policy and other related inquiries and issues.</li><li>
Within designated levels of authority and required time frames and with minimal supervision, assigns applicable claims to independent and/or Harbor Claims field adjusters; provides professional and responsive assistance on pending claims to independent and/or Harbor Claims field adjusters; develops and maintains effective working partnerships with independent and field adjusters to ensure prompt and appropriate claims&rsquo; actions; correctly reviews, assesses and applies independent and/or field adjusters&rsquo; findings in order to appropriately handle the respective claims.</li><li>
Within designated authority levels and time frames, with minimal supervision and adeptly utilizing assigned tools, analyzes claims information to determine appropriate settlement; as required, requests, obtains, reviews and evaluates outside experts&rsquo; (including engineers, architects, construction contractors and attorneys) opinions and/or information and confers with experts; communicates with claimant regarding settlement and effectively negotiates, when necessary; as required, interviews and records statements of claimants and witnesses to gather pertinent information; communicates with claimant regarding settlement and effectively negotiates, as necessary; settles claim and closes a wide spectrum of files including those with increased complexity, severity and/or exposure and/or which may be attorney- or third-party-represented; when claim is outside scope of authority or is attorney or third-party represented, actively and professionally works the file while maintaining clear communication and ongoing interaction with management, internal legal counsel and/or outside legal counsel, as appropriate, to ensure prompt timely and fair resolution of claims; may participate in mediation and/or court proceedings.</li><li>
Maintains exceptionally thorough, accurate claims files in compliance with governmental regulations and Company standards; efficiently and effectively utilizes multiple Carrier and Harbor Claims Information Systems/Programs to accurately maintain Claims files and file diaries.</li><li>
Reviews assigned files for subrogation potential; as warranted, identifies potential subrogation opportunities; clearly communicates findings to subrogation specialist and provides follow-up assistance and support, as necessary.</li><li>
Actively contributes as a member of the Harbor Claims Team by providing assistance and support to assigned claims, underwriting, customer support, product, sales and/or other team members; as requested, researches routine to more difficult policy, coverage and eligibility provisions; develops and communicates provision findings, analyses and/or recommendations to appropriate internal and/or external contacts .</li><li>
Participates in and/or actively assists with &ldquo;special&rdquo; Company projects, including CAT planning, organization, and preparation, vendor management or others, as directed.</li><li>
Dynamically enhances Company&rsquo;s success by taking advantage of learning and development opportunities and personally integrating positive actions to improve individual performance.</li></ul>
Requirements: Skills and Expertise 
Qualities: quality- oriented; detail-oriented; self-starter; team player; multi-tasker; adaptability; flexibility; strong work ethic; positive &ldquo;can do&rdquo; attitude; collaborator; financially-oriented; service-oriented; coachable; dependable.
Strong skill sets in the following areas: effective decision-making; time management/working under tight deadlines; information and financial review and analyses; organization; problem analyses/solving; active listening; asking productive questions with an ability to apply learned information to a variety of related or similar situations; oral and written communication; interpersonal communication.
Strong knowledge of: advanced understanding of personal lines products, including residential homeowners and personal umbrella products; depending on area of focus, advanced understanding of property-related (1st party) and/or liability-related (3rd party) principles, practices, processes and terminology; business writing, grammar and punctuation rules; telephone and email business etiquette rules; desktop computer operations; standard business software and web-based engine operations (e.g., Microsoft Word, Microsoft Excel, Microsoft Outlook and Internet Explorer). MS Access, MS PowerPoint a plus. Thorough knowledge of Xactimate required.
Licenses, Education and/or Experience 
For external candidates applying to a Claims Analyst III position: Bachelor&rsquo;s Degree and five or more years residential property (1st party) or liability (3rd party) experience or equivalent. Must hold a current 6-20 Claims Adjuster or equivalent (for other applicable states) license, as required by job opening.</div>

Claims Analyst III (Residential Property and/or Liability)

Freedom Mortgage

<div>Summary:
The Analyst, Loss Analysis is responsible for the QC, audit and oversight of claims filed. It is the Analyst&rsquo;s duty to ensure that all claims comply with investor and insurer requirements and assist in the reduction of loss exposure to the Company. The Analyst will provide claims loss analysis reports weekly, monthly or as determined by management. In instances where a claims error is identified, a supplemental claim will be filed by the Analyst.
Essential Job Functions may include:<ul><li>
Complete loss analysis reviews to safeguard the servicer&rsquo;s assets and insure compliance with insurer requirements</li><li>
Analyze and rebut insurer curtailments for all government insured filed claims, including but not limited to conveyance, claims for advances, loss mitigation and non conveyance claims</li><li>
Quality Control review for Default Claims, including supplemental claims to reduce loss exposure and provide loss analysis reports</li><li>
Assist in compiling claims data for government claims audits, in addition reviewing auditors findings and providing rebuttal responses</li><li>
Complete monthly write offs of remaining balances once all claims and supplemental funds received on an account</li><li>
Act as a subject matter expert to the claims department to insure compliance on all claims filings</li><li>
Correspond with vendors and site employees</li><li>
Act as a point of contact/liaison, ensuring that policies and procedures relating to invoicing and remittance are followed, including compliance with federal laws and regulations</li><li>
Demonstrates professional behavior and teamwork, is punctual, dependable and adheres to Company policies and procedures</li><li>
Ability to work necessary hours to ensure success</li><li>
Maintain regular and punctual attendance.</li></ul>
Other Duties could include:
Performs other related duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.<ul><li>
Strong understanding of FHA, VA and GSE claims guidelines</li><li>
Excellent organization skills</li><li>
Attention to detail with a high level of accuracy</li><li>
Excellent communication skills</li><li>
Analytical and Problem Solving skills</li><li>
Works well in a team environment</li><li>
Ability to meet deadlines in a fast paced environment</li><li>
Ability to manage time well and prioritize tasks</li><li>
Microsoft Office experience and advanced Excel knowledge</li><li>
Ability to effectively present information to supervisory, etc.</li><li>
Ability to write reports and correspondence</li><li>
Ability to read, analyze and interpret documents such as technical journals, financial reports, legal documents, policies and procedures</li><li>
Ability to calculate basic financial figures and amounts</li><li>
Proficient in computer skills and knowledge of word processing, spreadsheet, accounting, general ledger, accounts receivable, accounts payable, e-mail and internet software</li><li>
Ability to define problems, collect data, establish facts, and draw valid conclusions</li><li>
Ability to work with little supervision.</li><li>
Ability to meet critical departmental and federal timelines with accuracy and efficiency.</li><li>
Ability to build relationships with both internal and external clients/vendors.</li><li>
Strong work and business ethics</li></ul>
Education and/or Experience:<ul><li>
High School diploma or equivalent required.</li><li>
Bachelor&rsquo;s Degree from a Four (4) year College or University preferred.</li><li>
Minimum of five years of experience in the rebuttal of compensatory fees and curtailments process, investor claims processing, auditing and loss analysis reporting; or equivalent combination of education and experience.</li><li>
An in-depth understanding of all government regulations pertaining to claims filing and reimbursement.</li></ul>
Language Skills:
Ability to read and comprehend instructions, correspondence, memos, and work place policies. Ability to analyze, interpret general business periodicals, professional journals, procedures and governmental regulations. Ability to write professional correspondences. Ability to write routine business reports. Ability to speak effectively with other employees and/or customers. Ability to present formal information in one-on-one and small group situations to customers and employees. Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the general public.
Mathematical Skills:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to carry out detailed written and/or verbal instructions. Ability to solve problems involving concrete variables in standardized situations. Ability to define problems collects data, establish facts, and draw valid conclusions.
Certificates, Licenses, Registrations:
None required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.
Equal Employment Opportunity:
Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities:<div><div>
The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.</div></div></div>
 
Remote

Analyst, Loss Analysis (USDA)

<div><div>What you&rsquo;ll need to succeed as an Analyst, Claims at XPO</div><div>
Minimum qualifications:</div><ul><li>
Bachelor&rsquo;s degree or equivalent related work or military experience</li><li>
1 year of experience as a cargo claims examiner, analyst or in a similar capacity working with liability and risk</li></ul><div>
Preferred qualifications:</div><ul><li>
2 years of related experience</li><li>
Knowledge of Common Law Liability, Code of Federal Regulations, Rules and Tariffs, Transportation Contracts and Agreements and the National Motor Freight Classification system</li><li>
Knowledge of risk reduction and claims process</li><li>
Exceptional customer service skills</li><li>
Able to communicate with executive management regarding the decision-making process of claims declined and/or paid</li><li>
Excellent written, verbal and telephone communication skills</li><li>
Demonstrated ability to work under strict deadlines utilizing good planning and organizational skills</li></ul><div></div><div> 
About the Analyst, Claims job</div><div>
Pay, benefits and more:</div><ul><li>
Competitive compensation package</li><li>
Full health insurance benefits available on day one</li><li>
Life and disability insurance</li><li>
Earn up to 15 of PTO over your first year
</li><li>9 paid company holidays</li><li>
401(k) option with company match</li><li>
Education assistance</li><li>
Opportunity to participate in a company incentive plan</li></ul><div></div><div> 
What you&rsquo;ll do on a typical day:</div><ul><li>
Understand and qualify the type of claims filed; investigate and analyze cargo claims for loss, damage and delays to determine company liability and costs for damage or loss while protecting company and customer interests</li><li>
Understand and interpret legal limits of liability as stipulated in the contracts and applicable governing publications such as the National Motor Freight Classification; negotiate cargo liability</li><li>
Collaborate with Sales, Pricing, Operations and customers regarding disposition of claims</li><li>
Compose professional claims correspondence</li><li>
Manage claims inventory to meet individual, team and company goals; process claims according to company policies and procedures</li><li>
Handle customer inquiries and complaints</li><li>
Provide claim prevention techniques and tips to the field</li></ul> 
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you&rsquo;re looking for a growth opportunity, join us at XPO. 
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. 
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.</div>

Analyst, Claims - Hybrid

<div>Summary:
The Analyst, Loss Analysis is responsible for the QC, audit and oversight of claims filed. It is the Analyst&rsquo;s duty to ensure that all claims comply with investor and insurer requirements and assist in the reduction of loss exposure to the Company. The Analyst will provide claims loss analysis reports weekly, monthly or as determined by management. In instances where a claims error is identified, a supplemental claim will be filed by the Analyst.
Essential Job Functions may include:<ul><li>
Complete loss analysis reviews to safeguard the servicer&rsquo;s assets and insure compliance with insurer requirements</li><li>
Analyze and rebut insurer curtailments for all government insured filed claims, including but not limited to conveyance, claims for advances, loss mitigation and non conveyance claims</li><li>
Quality Control review for Default Claims, including supplemental claims to reduce loss exposure and provide loss analysis reports</li><li>
Assist in compiling claims data for government claims audits, in addition reviewing auditors findings and providing rebuttal responses</li><li>
Complete monthly write offs of remaining balances once all claims and supplemental funds received on an account</li><li>
Act as a subject matter expert to the claims department to insure compliance on all claims filings</li><li>
Correspond with vendors and site employees</li><li>
Act as a point of contact/liaison, ensuring that policies and procedures relating to invoicing and remittance are followed, including compliance with federal laws and regulations</li><li>
Demonstrates professional behavior and teamwork, is punctual, dependable and adheres to Company policies and procedures</li><li>
Ability to work necessary hours to ensure success</li><li>
Maintain regular and punctual attendance.</li></ul>
Other Duties could include:
Performs other related duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.<ul><li>
Strong understanding of FHA, VA and GSE claims guidelines</li><li>
Excellent organization skills</li><li>
Attention to detail with a high level of accuracy</li><li>
Excellent communication skills</li><li>
Analytical and Problem Solving skills</li><li>
Works well in a team environment</li><li>
Ability to meet deadlines in a fast paced environment</li><li>
Ability to manage time well and prioritize tasks</li><li>
Microsoft Office experience and advanced Excel knowledge</li><li>
Ability to effectively present information to supervisory, etc.</li><li>
Ability to write reports and correspondence</li><li>
Ability to read, analyze and interpret documents such as technical journals, financial reports, legal documents, policies and procedures</li><li>
Ability to calculate basic financial figures and amounts</li><li>
Proficient in computer skills and knowledge of word processing, spreadsheet, accounting, general ledger, accounts receivable, accounts payable, e-mail and internet software</li><li>
Ability to define problems, collect data, establish facts, and draw valid conclusions</li><li>
Ability to work with little supervision.</li><li>
Ability to meet critical departmental and federal timelines with accuracy and efficiency.</li><li>
Ability to build relationships with both internal and external clients/vendors.</li><li>
Strong work and business ethics</li></ul>
Education and/or Experience:<ul><li>
High School diploma or equivalent required.</li><li>
Bachelor&rsquo;s Degree from a Four (4) year College or University preferred.</li><li>
Minimum of five years of experience in the rebuttal of compensatory fees and curtailments process, investor claims processing, auditing and loss analysis reporting; or equivalent combination of education and experience.</li><li>
An in-depth understanding of all government regulations pertaining to claims filing and reimbursement.</li></ul>
Language Skills:
Ability to read and comprehend instructions, correspondence, memos, and work place policies. Ability to analyze, interpret general business periodicals, professional journals, procedures and governmental regulations. Ability to write professional correspondences. Ability to write routine business reports. Ability to speak effectively with other employees and/or customers. Ability to present formal information in one-on-one and small group situations to customers and employees. Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the general public.
Mathematical Skills:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to carry out detailed written and/or verbal instructions. Ability to solve problems involving concrete variables in standardized situations. Ability to define problems collects data, establish facts, and draw valid conclusions.
Certificates, Licenses, Registrations:
None required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.
Equal Employment Opportunity:
Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities:<div><div>
The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.
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The estimated base pay for this role is one part of our total compensation package and is determined within a range. The estimated base pay for this position is the annualized equivalent of $43,000.00 - $50,000.00, depending on experience, qualifications, market location, and other job-related factors. Excellent benefits package including but not limited to PTO, medical, dental, vision, 401(k) plan with company match, life insurance, long term and short-term disability options, FSA/HSA, tuition reimbursement, and other voluntary benefits.</div>
 
Remote

FHA Loss Analyst

FalconPrime Insurance Services

Claims AnalystFalconPrime Insurance Services &ndash; Doha, Qatar Full-timeAbout FalconPrime Insurance ServicesFalconPrime Insurance Services is a Doha-based insurance and risk management company providing comprehensive coverage solutions for individuals and businesses. The company focuses on efficient claims processing, customer satisfaction, and maintaining strong compliance with industry regulations.Job DescriptionFalconPrime Insurance Services is seeking a detail-oriented and analytical Claims Analyst to review, evaluate, and process insurance claims. The role involves ensuring claims are accurate, valid, and compliant with policy terms while supporting timely resolution and customer satisfaction.Claims Analysts play a key role in analyzing claim data, verifying coverage, and ensuring fair and accurate payouts while protecting company interests.Responsibilities<ul><li>Review and analyze insurance claims for accuracy, completeness, and eligibility</li><li>Evaluate policy coverage and determine claim validity</li><li>Investigate claims by gathering information from clients, adjusters, and relevant parties</li><li>Process claims and recommend approval, denial, or adjustment of payments</li><li>Identify discrepancies, errors, or potential fraudulent claims</li><li>Communicate with policyholders regarding claim status and requirements</li><li>Maintain accurate records of claims, documentation, and decisions</li><li>Prepare reports on claims trends, costs, and performance metrics</li><li>Ensure compliance with company policies and regulatory standards</li><li>Collaborate with internal departments such as underwriting, legal, and finance</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Finance, Business Administration, or related field</li><li>Previous experience in insurance claims, finance, or analysis preferred</li><li>Strong analytical and problem-solving skills</li><li>High attention to detail and accuracy</li><li>Good communication and interpersonal skills</li><li>Proficiency in Microsoft Excel and data analysis tools</li><li>Ability to manage multiple claims and deadlines</li></ul>Preferred Qualifications<ul><li>Experience in insurance, healthcare claims, or financial services</li><li>Knowledge of insurance policies, claims processing, and regulations</li><li>Familiarity with claims management systems or ERP software</li><li>Experience in fraud detection or risk analysis</li></ul>Why Join FalconPrime Insurance Services?<ul><li>Work in a structured and professional insurance environment</li><li>Gain hands-on experience in claims analysis and risk management</li><li>Opportunity to develop analytical and decision-making skills</li><li>Exposure to real-world insurance operations and compliance processes</li><li>Career growth opportunities within the insurance sector</li></ul>Work Setup &amp; Benefits<ul><li>Standard office working hours</li><li>Competitive salary (based on experience)</li><li>Health insurance and paid leave</li></ul>Job Types: Full-time, Contract, Permanent Contract length: 12 monthsPay: QAR270.00 per hourExpected hours: 20 per weekWork Location: In person

Claims Analyst

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