epic analyst

Prisma Health

<div><p><b>Inspire health. Serve with compassion. Be the difference.</b></p><p></p><p><b>
Job Summary</b></p>
Configures programs, screens, pathways, reports, and/or job instructions to meet detailed user specifications. Supports I/S Epic Analysts in providing technical assistance to customer departments and maintains databases for one or more applications supported by the team. Works with assigned departments to prioritize development initiatives and activities. Maintains system hardware and /or software for one or more of the supported applications. Working with more advanced Analysts, provides analysis of workflow, recommends solutions, and implements application solutions to meet departmental needs. Coordinates and resolves system problems related to technology used by assigned systems. Supports internal customers in such functional areas including, but not limited to, nursing, ancillary departments, Physician practice, patient accounting, medical records, finance, human resources, purchasing, sales, and contracts. Assists in managing system upgrades and other small projects.<p></p><p><b>
Essential Functions</b></p><ul><li><p>
All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.</p></li><li><p>
Performs the following under moderate to heavy supervision by the IS Project Manager and/or IS Senior Epic Analyst: Provides user functionality by maintaining application tables/ profiles/ dictionaries, builds screens and/or pathways, and develops application support procedures to support customer requirements.</p></li><li><p>
Performs the following with moderate supervision by the IS Project Manager and/or IS Senior Epic Analyst: Supports customer relations and resolving customer issues related to software applications before involving the Manager. Interacts with users to develop plans to resolve their problems regarding the use of applications.</p></li><li><p>
Functions as a technical liaison with the respective vendors for all implementation and post implementation activities of specific Epic modules. Functions as a department contact and provides project management support.</p></li><li><p>
Performs the following with moderate supervision by the I/S Project Manager and/or I/S Sr. Epic Analyst: Participates in Prisma Health disaster recovery planning for assigned applications of support</p></li><li><p>
Completes tasks on time and meet assignment dates. Checks processes and tasks and ensures data integrity for assigned Epic and/or legacy applications, testing to ensure new code does not impact previous version or other systems</p></li><li><p>
May create training materials. Incorporates various learning techniques to achieve desired outcomes. Assesses curriculum to ensure users are able to pick up the knowledge needed to succeed when using the systems</p></li><li><p>
Performs other duties as assigned.</p></li></ul><p></p><p><b>
Supervisory/Management Responsibilities</b></p><ul><li><p>
This is a non-management job that will report to a supervisor, manager, director or executive.</p></li></ul><p></p><p><b>
Minimum Requirements</b></p><ul><li><p>
Education - Bachelor's degree in Information Services, Health Administration, Business Administration, Health Sciences or related field of study.</p></li><li><p>
Experience - Not defined.</p></li></ul><p><b>
In Lieu Of
</b></p><ul><li><p>In lieu of the educational and experience requirements listed above, an Associate degree in Computer Science or related field of study and two (2) years of related experience in a business, computer science, or clinical field/setting may be considered.</p></li><li><p>
In lieu of the educational and experience requirements listed above, a High School Diploma or equivalent and five (5) years related Information Technology experience in a business, computer science, or clinical field/setting may be considered.</p></li></ul><p></p><p><b>
Required Certifications, Registrations, Licenses</b></p><ul><li><p>
Required to obtain and maintain an EPIC module certification as required by the position. Certification must be obtained within 6 months of hire date.</p></li></ul><p></p><p><b>
Knowledge, Skills and Abilities</b></p><ul><li><p>
Knowledge of Microsoft Office products</p></li><li><p>
Knowledge of SQL database - Preferred</p></li><li><p>
Knowledge of project management software, concepts and tracking - Preferred</p></li><li><p>
Knowledge of Health Care Software Applications - Preferred</p></li><li><p>
Related Information Technology experience in a business, computer science or health care setting - Preferred
</p></li></ul><p></p><p><b>Work Shift</b></p>
Day (United States of America)<p></p><p><b>
Location</b></p>
Corporate<p></p><p><b>
Facility</b></p>
7001 Corporate<p></p><p><b>
Department</b></p>
70019687 ITS Pharmacy Systems<p></p><p>
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.</p></div><p></p>

Epic Analyst Associate, Willow, FT, Days, - Remote

ProMedica

<div><p><b>Location:</b></p>
Remote - Ohio<p><b>
Department:</b></p>
ITS Provider Opex<p><b>
Weekly Hours:</b></p>
40<p><b>
Status:</b></p>
Full time<p><b>
Shift:</b></p>
Days (United States of America)<p><b>
Pay Grade:</b></p>
$18.00 - $54.15<p></p><p><b>
Job Summary:</b></p><div><p>
As the IT Epic Analyst II, you are responsible for the design, implementation maintenance and support of your assigned Epic software applications. You will work with operational teams across ProMedica and serve as a mentor for less experienced IT EMR staff.</p></div><p></p><div><p>
You will plan implementation and upgrade clinical systems ensuring adequate testing, quality assurance and documentation of changes.</p></div><p></p><div><p>
You will train IT employees and advise end-users in the operation of their information system and support the training team by keeping trainers informed of new functions and system changes.</p></div><p></p><div><p>
The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.</p></div><p></p><div><p><br>
REQUIREMENTS</p></div><div><ul><li>
Associate&rsquo;s degree or equivalent experience</li></ul></div><div><ul><li>
Minimum 3 years of relevant clinical experience</li></ul></div><div><ul><li>
Must achieve Epic certification in primary application within 90 days of completing the first Epic class. Obtaining and maintenance of Epic Certification in the primary application is a mandatory job requirement. Obtaining and maintenance of a secondary or supporting Epic Certification will be at the discretion of leadership.</li></ul></div><p></p><div><p><br>
PREFERRED REQUIREMENTS</p></div><div><ul><li>
Bachelor&rsquo;s degree or 3 years experience in Information Technology</li></ul></div><div><ul><li>
IT background</li></ul></div><div><ul><li>
5 &ndash; 7 years relevant clinical experience</li></ul></div><div><ul><li>
Epic certification</li></ul></div><p></p><p><b>
ProMedica</b> is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.</p><p></p><p><b>
Benefits:</b></p><p></p><p>
We offer a competitive benefits package with coverage effective day one of employment which includes medical, dental, vision, company paid life insurance, paid time off, a 401k retirement plan, an employee assistance program and other voluntary coverage options and employee discounts.</p><p></p><p>
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact <b>employment@promedica.org</b></p><p><br>
Equal Opportunity Employer/Drug-Free Workplace</p></div>

CUPID - RADIANT Epic Analyst (II) - Clinical - ITS Provider

San Francisco Department of Public Health

<b>Recruitment:</b> REF57641Y
<br><br>
<b>Published:</b> October 24, 2025
<br><br>
No recruiter found for this role, please contact the Department of Human Resources for assistance
<br><br>
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
<br><br>
Share
<br><br>
<b>Department:</b> Public Health
<br><br>
<b>Job class:</b> 1053-IS Business Analyst-Senior
<br><br>
<b>Salary range:</b> $129,506.00 - $162,942.00
<br><b>Role type:</b> Permanent Civil Service What does this mean?
<br><br>
<b>Hours:</b> Full-time
<br><br>
<b>Exam type:</b> Position Based Test
<br><br>
<b>Rule:</b> Rule of the List
<br><br>
<b>List type:</b> Combined Promotive and Entrance
<br><br>
<b>About:</b><br>
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
<br><b>Application Opening :</b>  Friday, October 24th, 2025
<br><b>Application Deadline :</b> Application filing will close on or after Friday, October 31st, 2025.
<br><b>Salary :</b> $129,506-$162,942 Annually
<br><b>Appointment Type :</b> Permanent Civil Service
<br><b>Recruitment ID :</b> PBT-1053-REF57641Y
<br>The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the city, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.
<br>The eligible list resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH for the duration of the eligible list.
<br><br>
Role description
<br><br>
Under general direction, the Senior Epic Business Analyst oversees the more difficult and complex aspects of the systems development cycle, including needs analysis, cost-benefit analysis, structured systems analysis and design, feasibility analysis, technology and software assessment, telecommunications needs analysis, project planning and management, system installation, implementation and testing, conversion to production status, technical and procedural documentation, user training, and post-implementation assessment and administration; may be the primary MIS resource for an organization with a complex system.
<br>EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES
<br>According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
<br>1. Identify opportunities for improving business processes through automation; assist in the preparation of proposals to develop new systems.
<br>2. Analyze data processing needs; research and evaluate software on multiple platforms to assist users to meet their departmental goals; assist in developing the evaluation criteria for software.
<br>3. Determine operating characteristics and requirements; develop or modify and document general system design; write detailed design specifications; conduct "walkthroughs" for proposed solutions to system problems.
<br>4. Analyze the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users.
<br>5. May install and enhance software; program, test, debug and install new/modified programs.
<br>6. Provide technical support for computer and telecommunications systems; consult on the analysis of an application; troubleshoot system problems; implement solutions.
<br>7. Conduct system analysis and may conduct programming activities for complex systems; document new and modified systems and programs; coordinate user training in new capabilities; may convert new programming from test to production.
<br>8. Interface with users to determine system needs and requirements; instruct users on newly implemented systems; define system requirements; may design and code programs; review impact of system modifications on existing systems.
<br>9. Prepare, or assist clients in preparing, service requests to implement system changes; determine the level of effort required and the cost of implementing service requests; prioritize requests.
<br>10. May provide technical production support for on-line and batch systems; assist with setting processing schedule; update and produce reports.
<br>11. Coordinate with outside vendors and contractors to complete projects and service requests; define, assign and evaluate their work.
<br>12. May determine structure of databases; normalize data; perform conversion of data between platforms; design, develop and generate routine and ad hoc reports in response to user needs.
<br>13. Determine security levels for systems to ensure data integrity; test database applications to assure functionality and effectiveness in performing to desired specifications.
<br>The 1053 Senior IS Business Analyst may perform other duties as assigned/required.
<br><br>
How to qualify
<br><br>
Minimum Qualifications
<br><br>
<b>CERTIFICATION:</b><br>
Epic module certification*
<br>AND
<br><br>
<b>2. EDUCATION:</b><br>
An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].
<br>AND
<br><br>
<b>3. EXPERIENCE:</b><br>
Three (3) years in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.
<br><br>
<b>Substitution:</b><br>
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.
<br>Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.
<br><ul>
<li>The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.</li>
</ul>
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).
<br><b>Important Note:</b> Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
<br><br>
What else should I know?
<br><br>
<b>Selection Procedures:</b><br>
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
<br>Assessment Component
<br>Candidates that meet the minimum qualifications will be invited to participate in an exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
<br><b>Ability to:</b> collect, organize, and analyze data using tools and databases to support informed decision-making; collect, document, and analyze requirements to make specific system enhancements; identify and prioritize issues, find causes, develop solutions, and plan improvements; create clear system documentation that helps different audiences understand processes and supports change; work well with teams, vendors, and departments to agree and execute on project goals, priorities, and results; research, interpret, and apply policies and procedures in technical contexts; understand, adapt, and explain new technologies to various audiences.
<br><b>Knowledge:</b> of system engineering principles, including requirements gathering, installation procedures, hardware, software, and system maintenance; project management methods and tools to help plan, track, and complete work across teams to meet goals and support business needs; validation methods, including testing, prototyping, and creating related visuals and documentation.
<br><b>Behavioral Consistency Questionnaire (Weight:</b> 100%)
<br>Candidates must achieve a passing score on the exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.
<br>Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
<br>Qualified applicants who apply to both 1053-EPIC IS Business Analyst-Senior and 1053-IS Business Analyst-Senior (Multiple Positions for UX, Operations, and GIS ) will complete a single examination.
<br>Some assessment items from the 1053 examination will also be used for the 1052 assessment. If you apply to 1052 and 1053 recruitments and qualify, you will only need to answer the items common to both recruitments once. You will need to answer additional items specific to the 1052 recruitment.
<br>Certification
<br><br>
The certification rule for the eligible list resulting from this examination will be the Rule of List.
<br><br>
<b>Eligible List/Score Report :</b><br>
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/
<br>The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.
<br><br>
<b>How to apply:</b><br>
Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov .
<br>Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link .
<br>Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.
<br>Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

1053-IS Epic Business Analyst-Senior

City and County of San Francisco

<div><b>Company Description</b><p><br>
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.</p><ul><li><b>
Application Opening</b>: Friday, October 24th, 2025</li><li><b>
Application Deadline</b>: Application filing will close on or after Friday, October 31st, 2025.</li><li><b>
Salary</b>: $129,506-$162,942 Annually</li><li><b>
Appointment Type</b>: Permanent Civil Service</li><li><b>
Recruitment ID</b>: PBT-1053-REF57641Y</li></ul><p>
The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City&rsquo;s only complete system of care and has locations throughout the city, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.</p><p>
The eligible list resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH for the duration of the eligible list.</p><b><br>
Job Description</b><p><br>
Under general direction, the Senior Epic Business Analyst oversees the more difficult and complex aspects of the systems development cycle, including needs analysis, cost-benefit analysis, structured systems analysis and design, feasibility analysis, technology and software assessment, telecommunications needs analysis, project planning and management, system installation, implementation and testing, conversion to production status, technical and procedural documentation, user training, and post-implementation assessment and administration; may be the primary MIS resource for an organization with a complex system.</p><p>
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES</p><p>
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.</p><p>
1. Identify opportunities for improving business processes through automation; assist in the preparation of proposals to develop new systems.</p><p>
2. Analyze data processing needs; research and evaluate software on multiple platforms to assist users to meet their departmental goals; assist in developing the evaluation criteria for software.</p><p>
3. Determine operating characteristics and requirements; develop or modify and document general system design; write detailed design specifications; conduct &quot;walkthroughs&quot; for proposed solutions to system problems.</p><p>
4. Analyze the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users.</p><p>
5. May install and enhance software; program, test, debug and install new/modified programs.</p><p>
6. Provide technical support for computer and telecommunications systems; consult on the analysis of an application; troubleshoot system problems; implement solutions.</p><p>
7. Conduct system analysis and may conduct programming activities for complex systems; document new and modified systems and programs; coordinate user training in new capabilities; may convert new programming from test to production.</p><p>
8. Interface with users to determine system needs and requirements; instruct users on newly implemented systems; define system requirements; may design and code programs; review impact of system modifications on existing systems.</p><p>
9. Prepare, or assist clients in preparing, service requests to implement system changes; determine the level of effort required and the cost of implementing service requests; prioritize requests.</p><p>
10. May provide technical production support for on-line and batch systems; assist with setting processing schedule; update and produce reports.</p><p>
11. Coordinate with outside vendors and contractors to complete projects and service requests; define, assign and evaluate their work.</p><p>
12. May determine structure of databases; normalize data; perform conversion of data between platforms; design, develop and generate routine and ad hoc reports in response to user needs.</p><p>
13. Determine security levels for systems to ensure data integrity; test database applications to assure functionality and effectiveness in performing to desired specifications.</p><p>
The 1053 Senior IS Business Analyst may perform other duties as assigned/required.</p><b><br>
Qualifications</b><p><b><br>
Minimum Qualifications</b></p><ul><li>
CERTIFICATION:</li></ul><p>
Epic module certification*</p><p>
AND</p><p>
2. EDUCATION:</p><p>
An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].</p><p>
AND</p><p>
3. EXPERIENCE:</p><p>
Three (3) years in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.</p><p>
Substitution:</p><p>
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.</p><p>
Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.</p><ul><li>The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.</li></ul><p>
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).</p><p><b>
Important Note:</b> Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.</p><b><br>
Additional Information</b><p><b><br>
Selection Procedures:</b><br>
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.</p><p><b>
Assessment Component</b></p><p>
Candidates that meet the minimum qualifications will be invited to participate in an exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:</p><ul><li>
Ability to: collect, organize, and analyze data using tools and databases to support informed decision-making; collect, document, and analyze requirements to make specific system enhancements; identify and prioritize issues, find causes, develop solutions, and plan improvements; create clear system documentation that helps different audiences understand processes and supports change; work well with teams, vendors, and departments to agree and execute on project goals, priorities, and results; research, interpret, and apply policies and procedures in technical contexts; understand, adapt, and explain new technologies to various audiences.</li><li>
Knowledge: of system engineering principles, including requirements gathering, installation procedures, hardware, software, and system maintenance; project management methods and tools to help plan, track, and complete work across teams to meet goals and support business needs; validation methods, including testing, prototyping, and creating related visuals and documentation.</li></ul><p><b>
Behavioral Consistency Questionnaire</b><b> (Weight: 100%)</b></p><p>
Candidates must achieve a passing score on the exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.</p><p>
Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.</p><p><i>
Qualified applicants who apply to both </i><i>1053-EPIC IS Business Analyst-Senior</i><i> and </i><i>1053-IS Business Analyst-Senior (Multiple Positions for UX, Operations, and GIS</i><i>) will complete a single examination.</i></p><p><i>
Some assessment items from the 1053 examination will also be used for the 1052 assessment. If you apply to 1052 and 1053 recruitments and qualify, you will only need to answer the items common to both recruitments once. You will need to answer additional items specific to the 1052 recruitment.</i></p><p><b>
Certification</b><br>
The certification rule for the eligible list resulting from this examination will be the <b>Rule of List.</b></p><p><b>
Eligible List/Score Report</b>:<br>
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/</p><p>
The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.</p><p><b>
How to apply:</b></p><p>
Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov.</p><p>
Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.</p><p>
Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.</p><p>
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.</p><p><b>
Terms of Announcement and Appeal Rights:</b></p><p>
This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.</p><p>
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is &lsquo;abuse of discretion&rsquo; or &lsquo;no rational basis&rsquo; for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.</p><p>
Additional information regarding Employment with the City and County of San Francisco:</p><ul><li>
Information about the Hiring Process</li><li>
Conviction History</li><li>
Employee Benefits Overview</li><li>
Equal Employment Opportunity</li><li>
Disaster Service Workers</li><li>
Reasonable Accommodation</li><li>
Right to Work</li><li>
Copies of Application Documents</li><li>
Diversity Statement</li><li>
Veterans Preference</li><li>
Seniority Credit in Promotional Exams</li></ul><p>
If you have any questions regarding this recruitment or application process, please contact the analyst, <b>David Chalk at david.chalk@sfdph.org or (628)271-6702</b>.</p><p><i>
We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.</i></p><div></div><p>
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.</p></div>

Ovation Healthcare

<div><div>Welcome to Ovation Healthcare!</div><div>
At Ovation Healthcare (formerly QHR Health), we&rsquo;ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.</div><div></div><div>
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare&rsquo;s vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.</div><div></div><div>
We&rsquo;re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.</div><div></div><div>
Ovation Healthcare&rsquo;s corporate headquarters is located in Brentwood, TN. For more information, visit <div>www.ovationhc.com</div>.</div><div></div><div>
General summary:</div><div>
The Epic ASAP Application Analyst II supports complex clinical and business applications to enhance their performance, reliability, and alignment with organizational goals. This role involves analyzing user needs, configuring and optimizing systems, and troubleshooting issues under moderate supervision. The analyst collaborates with internal teams and external partners to ensure applications and third-party systems meet clinical and business requirements while integrating seamlessly across the organization. Additionally, this role performs testing, documentation, and analysis to support system design and workflows, contributing to the continuous improvement of healthcare and business operations.</div><div></div><div>
Key responsibilities include application configuration, conducting analysis of workflows and data collection, and executing comprehensive testing for system enhancements and integrations. The role ensures seamless integration of applications with cross-functional systems while maintaining knowledge of emerging technologies and their healthcare applications. Additionally, the Analyst II plays a vital role in projects or project tasks to drive system improvements and organizational success.</div><div></div><div>
Duties and Responsibilities:</div><ul><li><div>
Analyze user needs and business workflows to support the configuration and optimization of clinical and business applications.</div></li><li><div>
Configure, maintain, and enhance complex application systems under moderate supervision.</div></li><li><div>
Collaborate with internal teams and external partners to ensure applications and third-party systems meet operational, clinical, and technical requirements.</div></li><li><div>
Perform comprehensive system testing, including planning, execution, and documentation of test results for new features, enhancements, and integrations.</div></li><li><div>
Troubleshoot and resolve complex application issues to support system reliability and performance.</div></li><li><div>
Ensure seamless integration of applications with other cross-functional and enterprise-wide systems.</div></li><li><div>
Conduct workflow and data analysis to support informed decision-making and system improvements.</div></li><li><div>
Contribute to the design, documentation, and implementation of system changes that align with organizational goals.</div></li><li><div>
Participate in project activities and lead assigned project tasks to support successful delivery of IT initiatives.</div></li><li><div>
Maintain up-to-date knowledge of emerging technologies and their application within the healthcare or business environment.</div></li><li><div>
Support continuous improvement of system functionality and end-user experience.</div></li></ul><div></div><div>
EDUCATION:</div><ul><li><div>
Bachelor's Degree or equivalent experience.</div></li></ul><div></div><div>
CERTIFICATIONS/LICENSES:</div><ul><li><div>
Epic ASAP certification required.</div></li><li><div>
Clinical employees must maintain licensure appropriate to clinical education and training, without lapse.</div></li><li><div>
Epic Analysts must satisfactorily complete and maintain required Epic certification testing.</div></li></ul><div></div><div>
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:</div><ul><li><div>
Reliable high-speed internet connection is required for all remote/hybrid positions.</div></li><li><div>
Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities.</div></li><li><div>
A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations.</div></li></ul></div><div></div>

Epic ASAP Application Analyst

<div><div>Welcome to Ovation Healthcare!</div><div>
At Ovation Healthcare (formerly QHR Health), we&rsquo;ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.</div><div></div><div>
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare&rsquo;s vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.</div><div></div><div>
We&rsquo;re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.</div><div></div><div>
Ovation Healthcare&rsquo;s corporate headquarters is located in Brentwood, TN. For more information, visit <div>www.ovationhc.com</div>.</div><div></div><div>
General summary:</div><div>
The Epic Radiant Application Analyst Lead provides advanced technical support and leadership for complex clinical and business applications, ensuring optimal performance and alignment with organizational needs. This role leads application administration efforts, coordinating team resources to analyze user needs, implement and optimize systems, and troubleshoot technical issues.</div><div>
As a team leader, the Application Analyst Lead prioritizes tasks, manages work plans, and facilitates communication across teams to meet deadlines and resolve escalated issues. This position ensures seamless integration of applications with cross-functional systems and guides projects or project tasks to successful completion.</div><div>
Key responsibilities include performing expert-level system analysis, administration, and consulting, translating clinical and business workflows into system configurations, and conducting comprehensive testing for system updates and integrations. The role also involves monitoring system operations, maintaining data integrity, and staying informed about emerging technologies to support healthcare advancements.</div><div></div><div>
Duties and Responsibilities:</div><ul><li><div>
Provide advanced technical support and leadership for complex clinical and business applications to ensure optimal functionality and alignment with organizational objectives.</div></li><li><div>
Lead and coordinate application administration activities, including system configuration, optimization, and troubleshooting.</div></li><li><div>
Analyze and translate clinical and business workflows into effective system configurations and technical solutions.</div></li><li><div>
Oversee and perform comprehensive testing for application updates, enhancements, and integrations.</div></li><li><div>
Monitor application and system operations to ensure performance, data integrity, and reliability.</div></li><li><div>
Serve as a team lead by prioritizing tasks, managing team work plans, and coordinating resources to meet deadlines.</div></li><li><div>
Facilitate effective communication across cross-functional teams, departments, and external partners to support project and operational needs.</div></li><li><div>
Act as a key point of escalation for technical issues and work collaboratively to resolve them.</div></li><li><div>
Guide and support team members through mentorship, training, and technical consultation.</div></li><li><div>
Lead or contribute to strategic projects, ensuring successful delivery of solutions aligned with business and clinical goals.</div></li><li><div>
Stay informed on emerging technologies and industry trends to support innovation and continuous improvement in healthcare applications.</div></li><li><div>
Ensure compliance with organizational standards, documentation practices, and governance protocols.</div></li></ul><div></div><div>
EDUCATION:</div><ul><li><div>
Bachelor's Degree or equivalent experience.</div></li></ul><div></div><div>
CERTIFICATIONS/LICENSES:</div><ul><li><div>
Epic Radiant certification required</div></li><li><div>
Required: Clinical employees must maintain licensure appropriate to clinical education and training, without lapse.</div></li><li><div>
Epic Analysts must satisfactorily complete required Epic certification testing. If certification is required, it must be maintained (Epic/Onbase)</div></li></ul><div></div><div>
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:</div><ul><li><div>
Reliable high-speed internet connection is required for all remote/hybrid positions.</div></li><li><div>
Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities.</div></li><li><div>
A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations.</div></li></ul></div><div></div>

Epic Radiant Application Analyst Lead

Deaconess Health System

<p></p><div><p><b>Pay Information</b></p>
<p>
Pay Scale: $59,716.80 - $149,219.20</p>
<p>
Hybrid or remote position depending on employee location</p>
<h5 class="jobSectionHeader"><b>
Join Our Team</b></h5>
<p>
We are seeking a highly skilled and motivated <b>Clinical Application Analyst &ndash; Epic Radiant</b> to join our <b>Digital Technology Services (DTS)</b> team at <b>Deaconess Health System</b>. In this role, you will apply your expertise in radiology applications and imaging systems to support, configure, and optimize Epic Radiant and related third-party software solutions. You will help ensure that imaging workflows operate efficiently, data is integrated seamlessly, and clinical teams have the tools they need to deliver exceptional patient care.</p>
<h5 class="jobSectionHeader"><b>
Benefits</b></h5>
<p>
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:</p>
<ul>
<li><p>Flexible work schedules &ndash; Full time/part time/supplemental &ndash; Day/Eve/Night</p>
</li>
<li><p>Onsite children&rsquo;s care centers (Infant through Pre-K)</p>
</li>
<li><p>Tuition reimbursement</p>
</li>
<li><p>Student Loan Repayment Program</p>
</li>
<li><p>Payactiv &ndash; earned wage benefit &ndash; work today, get paid tomorrow</p>
</li>
<li><p>Free access to Midtown fitness center</p>
</li>
<li><p>Career advancement opportunities</p>
</li>
</ul><h5 class="jobSectionHeader"><b>Job Overview</b></h5>
<p>
The <b>Clinical Application Analyst &ndash; Epic Radiant</b> will utilize their expertise in radiology applications and imaging workflows to perform moderately complex systems administration, configuration, and applications build. This role serves as a resource for implementing technical solutions that meet customer and operational needs, supports existing third-party radiology applications, and participates in new project development and system optimization initiatives.</p>
<p>
The Analyst will collaborate closely with DTS team members, radiology staff, radiologists, and other clinical and technical stakeholders to conceptualize system functionality, design data structures, and develop specifications that align with departmental and organizational objectives. The Analyst may also review servers supporting non-Epic clinical applications for security vulnerabilities and coordinate risk reduction activities, including Windows patching and registry updates.</p>
<p>
The Analyst serves as a mentor to other Analysts and Clinician Analysts and will be assigned to one or more Epic modules depending on their area of expertise.</p>
<h5 class="jobSectionHeader"><b>
What You Will Do</b></h5>
<ul>
<li><p>Configure, build, and maintain <b>Epic Radiant</b>, <b>Sectra PACS</b>, and other imaging-related systems to support radiology workflows and improve efficiency.</p>
</li>
<li><p>Provide support and troubleshooting for application issues, including interface and integration challenges.</p>
</li>
<li><p>Partner with radiology leadership, imaging technologists, and physicians to evaluate needs and implement technology solutions that enhance performance and user experience.</p>
</li>
<li><p>Collaborate with DTS Infrastructure and Cybersecurity teams to ensure secure, stable, and compliant system operations.</p>
</li>
<li><p>Participate in new project planning, implementation, testing, and optimization for Epic Radiant and third-party radiology systems.</p>
</li>
<li><p>Perform application server patching, registry updates, and other activities to maintain system security and reliability.</p>
</li>
<li><p>Document workflows, system changes, and standard operating procedures.</p>
</li>
<li><p>Serve as a mentor and subject matter expert for other DTS Analysts.</p>
</li>
<li><p>Maintain compliance with organizational, technical, and regulatory requirements.</p>
</li>
</ul><h5 class="jobSectionHeader"><b>What You Will Need</b></h5>
<p><b>
Education</b></p>
<ul>
<li><p>Associate&rsquo;s Degree in Information Technology, Radiologic Science, or a related field &mdash; <i>Required</i></p>
</li>
<li><p>Bachelor&rsquo;s Degree in a related field &mdash; <i>Preferred</i></p>
</li>
</ul><p><b>Experience</b></p>
<ul>
<li><p>Minimum of 3 years of experience supporting Radiology Information Systems (RIS), PACS, or clinical applications &mdash; <i>Required</i></p>
</li>
<li><p>Experience with <b>Epic Radiant</b>, <b>Epic Bridges</b>, or <b>Sectra PACS</b> &mdash; <i>Preferred</i></p>
</li>
<li><p>Understanding of radiology workflows, imaging modalities, and healthcare integration standards (DICOM, HL7).</p>
</li>
</ul><p><b>Skills and Abilities</b></p>
<ul>
<li><p>Strong analytical and problem-solving skills with attention to detail.</p>
</li>
<li><p>Excellent communication and interpersonal abilities when working with radiologists, clinicians, and technical teams.</p>
</li>
<li><p>Demonstrated ability to manage multiple priorities and deliver high-quality results under deadlines.</p>
</li>
<li><p>Working knowledge of system security, patch management, and integration processes.</p>
</li>
</ul><p><b>Licenses/Certifications</b></p>
<ul>
<li><p><b>Epic Radiant Certification or Proficiency</b> &mdash; <i>Required within 6 months of hire</i></p>
</li>
<li><p><b>ARRT Certification or equivalent radiology credential</b> &mdash; <i>Preferred</i></p>
</li>
</ul><h5 class="jobSectionHeader"><b>Keywords</b></h5>
<p>
Epic Radiant, Radiology Information Systems, RIS, PACS, Sectra, Clinical Application Analyst, Radiant Analyst, Epic Systems, Imaging Informatics, DICOM, HL7, Radiology IT, Healthcare Technology, Systems Integration, Application Support, Clinical Informatics.</p><p></p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Clinical Application Analyst - Epic Radiant

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