epic manager

Licking Memorial Health Systems

<div>Principal Trainer I

Information Systems

Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community. With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life-saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness.

When you join the LMHS team, you become a vital part of your local community Hospital. Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors. You will be providing care in a place in which you are personally connected, where the impact of your work extends beyond the Hospital doors and into the heart of our community. Our commitment to diversity, equity, and inclusion ensures that every member of our community is served with respect and compassion. Join us in our mission &ndash; dedicated to patient safety, utilizing state-of-the-art technology, and with a passionate team of highly trained and compassionate individuals who strive to improve the health of the community.

Position Description:

In this role the successful candidate will be an individual that possesses or can actively grow sound knowledge of how technology is situated in the workflow of clinicians and others within healthcare. The Epic Principal Trainer will be responsible for developing and maintaining course curricula and supporting training materials for their assigned applications. The Epic Principal Trainer will conduct training for new staff, provide refresher training as needed, and coordinate and implement training for software upgrades and updates. The Epic Principal Trainer will work closely with leaders, subject matter experts, analysts, and training team members on all aspects of the Epic project to assure project deadlines are met and to ensure all training reflects operational workflows, policies, and procedures.

Position Responsibilities:
<ul>
<li>Gain and maintain new Epic certifications/badges, or, show proof of maintained Epic certifications/badges from previous position</li>
<li>Know or be willing to learn how to create, present, and maintain training materials for assigned Epic application(s)</li>
<li>Able to have clear, effective verbal and non-verbal communication skills for classroom trainings</li>
<li>Able to have clear, effective communication skills with various Operational Leadership and Information Systems team members</li>
<li>Able to become competent in finding LMH policy and procedures that affect workflows related to assigned Epic application(s)</li>
<li>Able to become the content expert for assigned Epic application(s)</li>
<li>Know or be willing to learn how to coordinate application post-live training, including: new updates, new hire orientation changes, and ongoing optimizations</li>
<li>Know or be willing to learn how to identify training gaps and opportunities to improve operational efficiencies</li>
<li>Know or be willing to learn how to manage Epic training environments and patient build to supplement end-user training workflows</li>
<li>Know or be willing to learn overall Epic downtime processes for Information Systems and assigned Epic area(s) of coverage</li>
<li>Able to work with the Epic Training Manager on project assignments and provide timely, weekly status report updates for assigned Epic application(s)</li>
<li>Willing to improve other technical skills needed as an Information Systems team member, including: document control workflows, curriculum review boards, ticketing follow-ups, etc.</li>
</ul>
Scope:

Strong verbal communication and public speaking skills, strong interpersonal skills with the ability to build rapport easily, a willingness to learn and become proficient regarding the application(s) assigned to teach. Have the ability to adapt to change. Comfort with technology and ability to learn new applications quickly.

Experience:
<ul>
<li>Preferred Healthcare IT experience with responsibilities around teaching/training adult learners</li>
<li>Preferred Epic certification or experience in clinical documentation area. (Epic Trainer new certification is required within 6 months from employment.)</li>
<li>Preferred knowledge and comprehension of Healthcare Operational workflows</li>
<li>Preferred knowledge and comprehension of clinical workflows and experience working to train staff</li>
<li>Strong interpersonal presentation and communication skills required to interact effectively with all levels of the organization and external contacts</li>
<li>Strong documentation skills and ability to follow up and complete projects</li>
<li>Strong skills in PC desktop applications such as MS Word, Excel and PowerPoint.</li>
<li>Can identify opportunities for additional education and advancement of Epic utilization</li>
</ul>
Requirements:
<ul>
<li>LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards.</li>
</ul>
Education:

Required Bachelor's Degree or have acquired equivalent experience (1-3 years). Preferred: Bachelor's Degree in Information Systems, Health Information, Business Administration, Education, Clinical Field or similar degree. Preferred certification in at least one Epic application or prior CT Experience obtained.

Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations. Licking Memorial Health Systems does not discriminate against applicants because of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors protected by law.</div>

Epic Principal Trainer

Onvida Health

<div>Work Status Details: REGULAR FULL TIME | 80.00 Hours Every Two Weeks 
Shift: Days 
Pay Rate Type: Annual Salary 
Location: Corporate Center
Listed is the base hiring salary range offered for this position. Actual salaries may vary depending on factors, including but not limited to skills and experience. The salary range listed is just one component of the total rewards/compensation package offered to candidates. 
Min = $99,834.48 
Mid = $129,784.82 
Max = $159,735.17
Summary: 
The Epic Application Access and Revenue Manager is responsible for managing the implementation, optimization, and ongoing support of Epic applications that support patient access, registration, scheduling, billing, and revenue cycle workflows. This role leads a team of Epic-certified analysts and application specialists to ensure that systems function efficiently, align with organizational goals, and comply with regulatory standards. The manager works closely with Revenue Cycle, Patient Access, Finance, and Clinical Operations leadership to drive efficiency, optimize workflows, and support the organization&rsquo;s financial health and patient experience goals 
Responsibilities: 
Leadership &amp; Management: Lead, mentor, and manage a team of Epic-certified analysts specializing in modules such as Cadence, Prelude, Grand Central, Resolute Professional Billing (PB), and Hospital Billing (HB). Oversee daily operations, project assignments, performance reviews, and staff development. Prioritize and allocate resources to meet project deadlines, system upgrades, and support needs. Ensure adherence to IT governance, change management, and quality assurance processes.
Application Management &amp; Optimization: Manage build, configuration, testing, and maintenance of Epic Access and Revenue applications. Lead initiatives to streamline front-end (scheduling, registration, insurance verification) and back-end (billing, claims, payments) workflows. Oversee integration and data exchange between Epic and external systems (clearinghouses, payers, ERP systems, etc.). Ensure revenue cycle processes are compliant with industry regulations and organizational policies. Collaborate with Epic Technical Services (TS) and Application Coordinators to resolve complex system issues.
Collaboration &amp; Stakeholder Engagement: Partner with operational leaders from Patient Access, Revenue Cycle, and Finance to align technology solutions with business needs. Participate in strategic planning and provide input on technology roadmaps and process improvement opportunities. Serve as a key liaison between IT, Revenue Cycle, and external Epic representatives. Facilitate communication between technical and non-technical stakeholders to ensure successful project outcomes.
Reporting &amp; Continuous Improvement: Monitor system performance, user feedback, and ticket resolution metrics. Provide regular updates and reports on project progress, system health, and performance metrics to leadership. Stay current with Epic&rsquo;s software releases, best practices, and emerging healthcare IT trends.
Minimum Requirements
Bachelor&rsquo;s degree in healthcare information technology, computer science, health administration, nursing, or a related field.
5 years related experience in healthcare IT, clinical informatics, or application management.
Join us at Yuma Regional Medical Center dba Onvida Health
A career at Onvida Health is more than just a job. It&rsquo;s a place to have a long and rewarding career, making a difference in the lives of those in our shared community. When you join our team, you become an integral part of a thriving community committed to improving the health and well-being of everyone in southwestern Arizona.
At Onvida Health, we believe in progress with purpose. Our commitment to innovation is matched by our dedication to kindness and integrity. We take our values seriously because we know they lead to better outcomes for our patients and a better experience for all of us. We&rsquo;re looking for people who approach each day with a sense of possibility, a drive to make things better, and a commitment to kindness. If that sounds like you, you&rsquo;re our kind of people.
If you&rsquo;re looking for a career where innovation meets compassion, where you can grow and contribute to building a healthier tomorrow, Onvida Health is the place for you.
Life in Yuma, Arizona 
Yuma, recognized by Guinness World Records as the Sunniest City on Earth, offers more than just sunshine. It&rsquo;s a place where the great outdoors meets a welcoming, tight-knit community. Hike scenic trails, explore the Colorado River, or immerse yourself in local cultural festivals &ndash; all while embracing the beauty of this desert oasis. With easy access to larger cities and popular destinations, Yuma makes it easy to balance a fulfilling career with time for personal adventures and relaxation.
https://www.visityuma.com/
https://www.yumachamber.org/
Physical Requirements and working conditions for this position will be provided to you up on interview.</div>
 <div><h2 class="jobSectionHeader">Job Details</h2>
<div><div><div>Career area</div>
<div>IT</div>
</div><div><div>Position Type</div>
<div>Full Time</div>
</div><div><div>Date Posted</div>
<div>04/09/2026</div>
</div><div><div>Location</div>
<div>399 West 32nd Street, Yuma, AZ 85364, United States
</div></div><div><div>Job ID</div>
<div>12094</div></div></div></div><div></div>

Manager Epic IT Access & Revenue

University Health

<div>Would you like to work for one of the largest and most recognized employers in San Antonio? University Health has an exciting opportunity for you as an Epic Principal Trainer. This is a wonderful opportunity to join a company with a reputation for exceptional service and patient care.

We are committed to providing our employees with an array of medical, dental, and vision packages to support the needs of their families. Some of the wonderful benefits we offer include:
<ul>
<li>Advancement opportunities</li>
<li>Generous benefits packages</li>
<li>Flexible hours and paid personal leave</li>
<li>Pet insurance</li>
<li>We are ranked as one of the best hospitals in South Texas</li>
</ul>
General Responsibilities:
<ul>
<li>Provides educational expertise, project management, technical guidance and direction in the development of Epic education.</li>
<li>Provides live or Webex new hire, upgrade and refresher training to staff.
</li><li>Maintains educational materials for assigned application(s).
</li></ul>Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in information technology or other work related field
</li><li>Experience in Epic application systems and healthcare setting is preferred but not required.
</li><li>Proficient in Microsoft applications including Word, Excel, and PowerPoint.
</li><li>Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education.
</li><li>Strong organizational skills in managing multiple priorities.</li>
<li> Understanding and interpreting clinical and non-clinical workflows, processes, and terminology in order to translate information into educationally sound training content.
</li><li>Will be required to successfully pass the Epic pre-assessment test.</li></ul> 


We promptly review all applications on a daily basis and highly qualified candidates will be contacted directly for an interview. We are actively interviewing so apply today!</div>

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.<h2 class="jobSectionHeader">
Job Description &ndash; Epic Cogito Administrator</h2><h3 class="jobSectionHeader">
Role Overview</h3>
The Epic Cogito Administrator supports the Epic Cogito analytics ecosystem by managing the technical platforms that enable enterprise reporting and data analytics. This role is accountable for the stability, performance, integrity, and availability of Epic reporting databases and data pipelines, working closely with Epic teams, database administrators, infrastructure partners, and business stakeholders.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Administer and support Epic Cogito platforms, including Clarity, Caboodle, and SlicerDicer.</li><li>
Monitor, validate, and troubleshoot nightly ETL processes to ensure data completeness, accuracy, and timeliness.</li><li>
Maintain and support Clarity Console and Caboodle Console environments used to move data from Epic operational systems into reporting databases.</li><li>
Partner with database administrators to ensure optimal SQL Server performance, capacity planning, and data integrity.</li><li>
Investigate and resolve ETL failures, performance degradation, and data quality issues.</li><li>
Coordinate Cogito activities across production and non‑production environments, including upgrades, refreshes, and migrations.</li><li>
Support reporting and analytics consumers by ensuring data availability and platform reliability.</li><li>
Enforce security, access controls, and audit requirements in alignment with enterprise governance standards.</li><li>
Participate in change management, incident response, and release activities, including Epic upgrades and environment refreshes.</li><li>
Maintain documentation, runbooks, and operational standards for Cogito platforms.</li><li>
Collaborate with Epic, infrastructure, and application teams to implement best practices and continuous improvements.</li></ul><h3 class="jobSectionHeader">
Required Qualifications</h3><ul><li>
Experience administering Epic Cogito platforms (Clarity, Caboodle, SlicerDicer).</li><li>
Strong working knowledge of SQL Server, relational databases, and ETL processes.</li><li>
Experience supporting Epic reporting environments across production and non‑production systems.</li><li>
Ability to troubleshoot complex data pipeline, performance, and integration issues.</li><li>
Familiarity with Epic operational data flows from Chronicles to reporting platforms.</li><li>
Understanding of enterprise security, access controls, and compliance requirements.</li><li>
Strong communication skills with the ability to partner across technical and business teams.</li></ul><h3 class="jobSectionHeader">
Preferred Qualifications</h3><ul><li>
Epic Cogito, Clarity, or Caboodle certification.</li><li>
Experience supporting large‑scale healthcare reporting environments.</li><li>
Knowledge of SlicerDicer, Reporting Workbench, Radar, or downstream analytics tools.</li><li>
Experience with system upgrades, environment refreshes, and disaster recovery planning.</li><li>
Familiarity with Epic Galaxy documentation and Epic best practices.</li></ul><h3 class="jobSectionHeader">
Key Competencies</h3><ul><li>
Data pipeline reliability and operational excellence</li><li>
Technical troubleshooting and root‑cause analysis</li><li>
Collaboration across infrastructure, DBA, and application teams</li><li>
Attention to detail and data quality</li><li>
Change management and operational discipline</li></ul>
Education:<ul><li>
Bachelor's degree preferred/specialized training/relevant professional qualification.</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$83,430.00 - $222,480.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 04/20/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Epic Cogito Administrator

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