epic systems analyst

University of Pennsylvania Health System

<div>Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. 
 
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? 
Department - IS - EPIC
Location- Philadelphia, PA
Hours - M-F, 8 hr days, hybrid 
Penn Medicine is looking for a Senior, Mid, or Associate EPIC Application Analyst to support the PennChart Home Health and Hospice team.<ul><li>
The Application Teams are responsible for the effective implementation, optimization, maintenance, and support of Epic System applications at Penn Medicine. Analysts will contribute to the seamless delivery of Epic solutions, ensuring high-quality patient care and operational excellence. Analysts are responsible for performing these duties while meeting the policies and standards of Penn Medicine and Corporate IS.</li></ul> 
Senior Epic Application Analyst:
Responsibilities:<ul><li>
Performs analysis, troubleshooting, and problem solving of simple and intermediate complex issues at the technical, interface and application levels. Identifies root-cause, recommends, tests, and implements changes.</li><li>
Provides guidance and support to team members, contribute their expertise to decision-making processes, and collaborate with stakeholders. Communicate their insights, recommendations, and findings to the team and stakeholders.</li><li>
Understands integration between various applications and functionality within those applications. Serves to assure full integration of systems and devices utilizing interfacing standards and vendor provided utilities.</li><li>
Provides customer service and acts as a liaison between the operational departments and Information Services.</li><li>
Serves as application expert with an in depth understanding of application functionalities, data analysis, workflow optimization, and clinical documentation requirements. Utilizes expertise to design, build, install, modify, and test application software to support and optimize operational processes.</li><li>
Clearly defines and articulates to operational stakeholder&rsquo;s workflow changes that are offered with software/hardware upgrades and best practice solutions as recommended by the vendor.</li><li>
Assists with defining and documenting user requirements and system scope. Reviews and collects information regarding potential system enhancements.</li><li>
Maintains thorough documentation of configurations, customizations, and support processes.</li><li>
Complies with all applicable guidelines, policies, and procedures of Penn Medicine to ensure necessary controls, documentation, and audit trails.</li><li>
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures</li><li>
Other duties as assigned to support the unit, department, entity, and health system organization</li></ul> 
Epic Application Analyst:
Responsibilities:<ul><li>
Performs analysis, troubleshooting, and problem solving of simple and intermediate issues at the technical, interface and application levels. Identifies root-cause, recommends, tests, and implements changes.</li><li>
Collaborates with Epic technical support teams, vendors, and other IS Application teams as needed to address complex technical issues.</li><li>
Communicates problems, issues and potential solutions to team members, clients, and organizational administration.</li><li>
Understands integration between various applications and functionality within those applications. Serves to assure full integration of systems and devices utilizing interfacing standards and vendor provided utilities.</li><li>
Provides customer service and acts as a liaison between the operational departments and Information Services.</li><li>
Utilizes expertise to design, build, install, modify, and test application software to support and optimize operational processes.</li><li>
Clearly defines and articulates to operational stakeholder&rsquo;s workflow changes that are offered with software/hardware upgrades and best practice solutions as recommended by the vendor.</li><li>
 Assists with defining and documenting user requirements and system scope. Reviews and collects information regarding potential system enhancements.</li><li>
 Maintains thorough documentation of configurations, customizations, and support processes.</li><li>
 Complies with all applicable guidelines, policies, and procedures of Penn Medicine to ensure necessary controls, documentation, and audit trails.</li><li>
 Performs duties in accordance with Penn Medicine and entity values, policies, and procedures</li><li>
 Other duties as assigned to support the unit, department, entity, and health system organization</li></ul> 
Associate Epic Application Analyst:
Responsibilities:<ul><li>
Performs analysis, troubleshooting, and problem solving of simple and intermediate issues at the technical, interface and application levels. Identifies root-cause, recommends, tests, and implements changes.</li><li>
 Collaborates with Epic technical support teams, vendors, and other IS Application teams as needed to address complex technical issues.</li><li>
Communicates problems, issues and potential solutions to team members, clients, and organizational administration.</li><li>
Understands integration between various applications and functionality within those applications. Serves to assure full integration of systems and devices utilizing interfacing standards and vendor provided utilities.</li><li>
 Provides customer service and acts as a liaison between the operational departments and Information Services.</li><li>
Utilizes expertise to design, build, install, modify, and test application software to support and optimize operational processes.</li><li>
Clearly defines and articulates to operational stakeholder&rsquo;s workflow changes that are offered with software/hardware upgrades and best practice solutions as recommended by the vendor.</li><li>
Assists with defining and documenting user requirements and system scope. Reviews and collects information regarding potential system enhancements.</li><li>
 Maintains thorough documentation of configurations, customizations, and support processes.</li><li>
Complies with all applicable guidelines, policies, and procedures of Penn Medicine to ensure necessary controls, documentation, and audit trails.</li><li>
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures</li><li>
Other duties as assigned to support the unit, department, entity, and health system organization</li></ul> 
Credentials: 
<ul><li>
Epic Certification, Proficiency, or Accreditation. (Preferred)</li></ul> 
Education or Equivalent Experience: 
Senior Epic Application Analyst:<ul><li>
H.S. Diploma/GED and 8+ years of relevant experience working within Healthcare Applications or Electronic Medical Record (EMR) systems. (Required) 
OR</li><li>
 Associates degree and 7+ years of relevant experience working within Healthcare Applications or Electronic Medical Record (EMR) systems. (Required) 
OR</li><li>
Bachelor's degree and 5+ years of relevant experience working within Healthcare Applications or Electronic Medical Record (EMR) systems. (Preferred)</li></ul> 
 Epic Application Analyst:<ul><li>
H.S. Diploma/GED and 6+ years of relevant experience working within Healthcare Applications or Electronic Medical Record (EMR) systems. (Required) 
OR</li><li>
 Associates degree and 5+ years of relevant experience working within Healthcare Applications or Electronic Medical Record (EMR) systems. (Required) 
OR</li><li>
Bachelor's degree and 3+ years of relevant experience working within Healthcare Applications or Electronic Medical Record (EMR) systems. (Preferred)</li></ul> 
Associate Epic Application Analyst:<ul><li>
H.S. Diploma/GED and 4+ years of related IT experience, preferably in healthcare. (Required) 
OR</li><li>
 Associates degree and 3+ years of related IT experience, preferably in healthcare. (Preferred) 
OR</li><li>
Bachelor's degree in Information Technology or a related field. Individuals with other majors may be considered with internship or other IT related experience. (Preferred)</li></ul>
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. 
 
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.</div>

Epic Application Analyst (Senior, Mid, Associate)

Sanford Health

Careers With Purpose 
 
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. 
 
Facility: Annex Building
 
Location: Fargo, ND
 
Address: 415 3rd Ave N, Fargo, ND 58102, USA
 
Shift: 8 Hours - Day Shifts
 
Job Schedule: Full time
 
Weekly Hours: 40.00
 
Salary Range: $26.00 - $41.50
 
Pay Info: The starting wage will depend upon relevant work experience and interview outcomes. 
 
Department Details 
 
The Corporate Contracting team is looking for an independent worker to build, maintain, and monitor reimbursement contracts within the Epic environment. Knowledge of Epic billing and/or government reimbursement methodologies is preferred. 
 
Job Summary 
 
Performs routine healthcare information system and application support. Utilizes analytical skills and experiences to investigate or escalate support issues. Resolves incidents and services requests. Assists in the creation and maintenance of training documentation. Incorporates appropriate presentation techniques to support and/or lead training sessions. Researches, analyzes and makes recommendations for application workflow improvements. Creates and analyzes reports created using multiple reporting mechanisms. 
 
The Applications Support Analyst gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support business needs. Promotes and participates in a team approach. Works with other departments and outside vendors. Comfortable managing change with excellent problem solving skills. Time management and prioritization of tasks on a daily basis. Proficient verbal and written communication required. Positive attitude and excellent customer service skills are expected. Ability to communicate diplomatically across integrated teams. Good interpersonal skills. Proficiency with software such as word processing, spreadsheets, databases, and presentation software required. 
 
Knowledge of multimedia tools, creation of training support documentation, software development, or web-based applications preferred. When applicable, basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies is helpful. When applicable, possess knowledge in state and federal laws, rules and regulations. 
 
Qualifications 
 
Bachelor's Degree required. 
 
Area of focus in Information Technology, Healthcare, Business, or related field preferred. One year of relevant experience in application support, hardware or interface preferred. 
 
If applicable, Information Technology (IT) certification must be obtained within six months of date of hire and within three attempts of certification testing. 
 
Benefits 
 
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . 
 
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . 
 
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. 
 
Req Number: R-0241878
 
Job Function: Information Technology
 
Featured: No

Applications Support Analyst

AdventHealth Corporate

<div>Our promise to you:
Joining AdventHealth is about being part of something bigger. It&rsquo;s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:<ul><li>
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance</li><li>
Paid Time Off from Day One</li><li>
403-B Retirement Plan</li><li>
4 Weeks 100% Paid Parental Leave</li><li>
Career Development</li><li>
Whole Person Well-being Resources</li><li>
Mental Health Resources and Support</li><li>
Pet Benefits</li></ul>
Schedule:
Full time
Shift:
Day (United States of America)
Address:
900 HOPE WAY
City:
ALTAMONTE SPRINGS
State:
Florida
Postal Code:
32714
Job Description:<ul><li>
Actively participates in project, team, departmental, and other meetings, reporting status updates, accomplishments, tasks, and barriers to the manager.</li><li>
Designs, builds, and configures within assigned Epic system modules and supporting third-party applications.</li><li>
Develops and maintains collaborative relationships with all stakeholders, capturing business and technical requirements.</li><li>
Assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to new solutions or functionality.</li><li>
Develops test scripts and materials for end-to-end workflow testing, performs unit, system, and integration testing, and documents outcomes.</li></ul>
The expertise and experiences you&rsquo;ll need to succeed:
QUALIFICATION REQUIREMENTS:
Bachelor'sEPIC Credential (EPIC CRED) - EV Accredited Issuing Body
Pay Range:
$66,170.74 - $123,073.07
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.</div>

Intermediate ASAP Certified Build Analyst

RiseIT Solutions

<div><div>Title: Epic Claims Analyst</div>
<div>Location: 100% Remote</div>
<div>Type: Contract</div>
<div>Rate: DOE</div>
<div>Education: College Bachelors + Certifications</div>
<div></div><div>The Epic Claims Analyst is responsible for establishing credibility at all levels and builds problem-solving partnerships with customers and colleagues. The analyst typically fulfills multiple roles throughout the development, implementation, management, and on-going support of comprehensive information systems. Documents workflows, system configuration, and change control documentation.</div>
<div></div><div>Confers with professional staff to ascertain specific requirements and assists in the completion of programming specifications. This requires the individual to stay current with the system and/or application as well as interfacing with the appropriate department and external analysts. Must employ excellent communication skills in sharing information with users within the department.</div>
<div></div><div>Qualifications</div>
<div></div><div>Minimum Education &amp; Experience:</div>
<ul><li>An approved equivalent combination of education and experience.</li></ul>
<ul><li>Healthcare Experience preferred.</li></ul>
<div>o Level 1 Not EPIC certified and less than 2 years experience</div>
<div>o Level 2 EPIC certified and 2 plus years experience</div>
<div>o Level 3 EPIC certified and 5 plus years experience</div>
<div></div><div>Required Certification/Registration:</div>
<ul><li>Epic Reimbursement and Contract Management.</li></ul>
<div></div><div>Skills and Abilities Required:</div>
<ul><li>Proficiency in more than two computer environments or platforms.</li></ul>
<ul><li>Ability to work with a computer terminal for extended periods of time.</li></ul>
<ul><li>Ability to handle multiple projects.</li></ul>
<ul><li>Ability to handle stressful situations.</li></ul>
<ul><li>Ability to work independently with little supervision</li></ul>
<ul><li>Ability to solve problems</li></ul>
<ul><li>Excellent technical aptitude</li></ul>
<ul><li>Excellent interpersonal skills</li></ul>
<ul><li>Excellent organizational skills</li></ul>
<ul><li>Excellent training skills</li></ul>
<ul><li>Flexible and effective in a team environment</li></ul></div><div></div>

Epic Claims Analyst

Xtensys Connected Health solutions

<div><h4 class="jobSectionHeader">Who We Are</h4>
Xtensys, a recently established managed service provider, delivers cutting-edge technology to health systems, starting in NY and expanding beyond. Owned by two industry leaders focused on innovation in rural and community health, we are rapidly growing with several major initiatives underway. We are seeking an experienced EPIC Application Analyst &ndash; Radiant to join our team of 500 and support our exciting journey. We value people and we&rsquo;re building a culture to match. If you are a collaborative, innovative, and strategic leader, we&rsquo;d love to talk.
<h4 class="jobSectionHeader">
Job Summary</h4>
The EPIC Application Analyst &ndash; Radiant functions under the direction of the Application Manager and provides intermediate system-level support for multi-user clinical and financial applications. This includes installation, configuration, training, maintenance, and ongoing support for operating systems, software, hardware, and reporting tools.

This role requires strong systems analysis skills and a comprehensive understanding of project management concepts and methodologies. The Analyst will lead and participate in project planning sessions, establish project goals and milestones, and manage projects with varying levels of complexity.

The ideal candidate brings strong communication and customer-service skills, working collaboratively with Xtensys staff, operational departments, clinical teams, and external partners to ensure successful deployment and optimization of the Radiant module.
<h4 class="jobSectionHeader">
Key Responsibilities</h4><ul><li>
Provide intermediate systemlevel support for EPIC Radiant and related clinical/financial applications.</li><li>
Install, configure, test, maintain, and support application software, hardware, and reporting tools.</li><li>
Participate in and lead project planning sessions, contributing to timelines, milestones, and deliverables.</li><li>
Manage small to midsized projects and support larger project initiatives.</li><li>
Collaborate with clinical, operational, and technical teams to ensure system optimization and user satisfaction.</li><li>
Deliver training, education, and guidance to end users and operational departments.</li><li>
Troubleshoot and resolve application issues while promoting excellent customer service.</li><li>
Partner closely with internal Xtensys teams and external departments to achieve project goals.</li></ul><h4 class="jobSectionHeader">
Qualifications and Experience</h4><ul><li>
24+ years of experience supporting EPIC applications, preferably Radiant.</li><li>
Intermediate knowledge of systems analysis and workflow evaluation.</li><li>
Strong understanding of project management principles and methodology.</li><li>
Experience supporting multiuser clinical or financial applications in a healthcare environment.</li><li>
Excellent communication, customer service, problemsolving, and documentation skills.</li><li>
Ability to manage multiple priorities and meet project deadlines.</li></ul><h4 class="jobSectionHeader">
Education/Certifications</h4><ul><li>
Bachelor&rsquo;s degree in Information Systems, Computer Science, Healthcare Informatics, or related field (preferred).</li><li>
EPIC Radiant Certification (required).</li></ul><h4 class="jobSectionHeader">
Travel Requirements</h4><ul><li>
Up to 20% (this includes &lsquo;golive&rsquo; implementations) Physical Requirements</li></ul><h4 class="jobSectionHeader">
Physical Requirements</h4><ul><li>
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, and pulling objects. Sitting most of the time, with walking and standing required only occasionally.</li></ul><h4 class="jobSectionHeader">
Why Join Us</h4><ul><li>
You can work alongside dynamic leaders and a passionate, missiondriven team.</li><li>
You&rsquo;re able to enjoy a flexible, highimpact role with major opportunities for growth.</li><li>
You&rsquo;ll receive a competitive salary, benefits, and career development pathways.</li></ul>
#LI-Remote
<h4 class="jobSectionHeader">
About Xtensys Connected Health Solutions</h4>
We are new but mighty. Xtensys, a recently established managed service provider, delivers cutting-edge technology to health systems, starting in NY and expanding beyond. Owned by two industry leaders focused on innovation in rural and community health, we are rapidly growing with several major initiatives underway. We seek talented professionals to join our team of 500 and support our exciting journey. We value people and are building a culture to match. If you're a collaborative, innovative, and strategic leader, we&rsquo;d love to talk.</div>

Epic Application Analyst – Radiant

VCU Health System

**This position allows for Remote work to allow a flexible work environment**
 
**To be considered for the role, you must permanently reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Kentucky, Kansas, Maryland, Michigan, Missouri, North Carolina, Ohio, South Carolina, Tennessee, Texas, Virginia, or West Virginia**
 
The Applications Analyst - Senior manages or performs work associated with analysis, design, implementation, operation, deployment, and support of the organization’s information technology resources.
 
The Epic Application Analyst - Senior helps enhance oncology, research, and transplant care through technology. Configure and maintain clinical tools, resolve Epic workflow issues, and design and configure new IT solutions. Collaborate with stakeholders to optimize documentation and ensure efficient, reliable support for providers and patients across the enterprise.
 
Role Overview
 
Maintain and develop new documentation tools such as flow sheet, smart sets, treatment plans, therapy plans, and notes.
 
Analyze complex business problems and design technology, integration, and workflow solutions.
 
Identify system gaps and provide technical expertise to inform functional specifications.
 
Collaborate closely with internal stakeholders.
 
Actively contribute to technical discussions, offering insights that improve solutions.
 
Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: Must be certified in Epic module(s) appropriate to area of responsibility as determined by leadership if applicable. Each project and exam as determined for the specific roles must be passed within three (3) attempts. Successful Epic certification(s) completion required within 60 days of final training. Maintain required Epic certification for appropriate role. Experience REQUIRED: Six to eight years of related experience Experience PREFERRED: Previous Epic experience in the training, build, and/or support of the Epic systems electronic health record suite preferred. Healthcare experience desired. Education/training REQUIRED: Bachelor’s degree or equivalent combination of related education and experience. Education/training PREFERRED: Independent action(s) required: Operates with limited supervision from manager or specialist team members in determining objectives of assignments and solutions with work. Acts as primary IT Liaison with key departments and/or committees Supervisory responsibilities (if applicable): Additional position requirements: Age Specific groups served: Physical Requirements (includes use of assistance devices as appropriate): Physical - Lifting less than 20 lbs. Activities: Prolonged sitting, Repetitive motion Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change
 
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

Epic Application Analyst, Senior - Beacon, Phoenix, Research

**This position allows for Remote work to allow a flexible work environment**
 
**To be considered for the role, you must permanently reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Kentucky, Kansas, Maryland, Michigan, Missouri, North Carolina, Ohio, South Carolina, Tennessee, Texas, Virginia, or West Virginia**
 
Job Description Summary
 
The Willow Analyst-Pharmacist partners with the application team while working collaboratively with our customers to bring cutting-edge technology and automated solutions to the department.
 
The Analyst implements and maintains EHR systems and databases to ensure optimum performance and exceptional outcomes for employees and patients.
 
The Analyst manages or performs work associated with the analysis, design, implementation, operation, deployment, and support of the organization’s information technology resources in application specialty.
 
Also, the Analyst will interface with all areas of Information Technology Services to ensure project success from development to implementation with the ultimate outcome of customer satisfaction.
 
Licensure, Certification, or Registration Requirements for Hire: Current licensure with the Virginia State Board of Pharmacy Licensure, Certification, or Registration Requirements for continued employment: Current licensure with the Virginia State Board of Pharmacy Certification in job relevant Epic module(s). Successful Epic certification(s) completion required within 60 days of final training. Experience REQUIRED: Three years to six years hospital pharmacy experience Possesses thorough knowledge of the inpatient environment and clinic based operations, procedures/functions and the relationships between them and the hospital Understand the integration of applications and their impact on business processes and operations Demonstrate innovative forward thinking, able to meet project deadlines, delivers to commitments, possess high level of energy and professional acumen, and be client service oriented. Knowledge of physician practice/healthcare professional services, billing requirements, hospital administration and/or processes Ability to communicate on a professional level with physicians, nurses and other professional staff when discussing drugs and drug related problems Ability to work at a high technical level on all phases of application systems analysis, workflow analysis, build, design, testing, interface knowledge and programming activities Experience PREFERRED: Previous Epic experience in the training, build, and/or support of the Epic systems electronic health record suite Education/training REQUIRED: Graduate of an accredited School of Pharmacy with a B.S. in Pharmacy or Pharm.D. Degree Education/training PREFERRED: Doctor of Pharmacy (Pharm.D.) from an accredited academic program Independent action(s) required: Determines and develops approaches to solutions with work subject to general input by manager or senior team members Open to change and acts with high ethical standards Focused on excellent customer service Exhibits a dedication to quality, reliability and resourcefulness work environment Able to handle pressure due to multiple demands and tight timelines Subject to fast paced work setting with competing priorities Supervisory responsibilities (if applicable): N/A Additional position requirements: N/A Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical Lifting less than 20 lbs. Activities: Prolonged sitting Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent, change
 
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

Epic Analyst, Pharmacist

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