erp support analyst

Network IT

An Application Support Analyst is now sought by a leading software Company to join their dedicated 2nd line application support team, supporting a broad customer base on a daily basis. The role will involve picking up tickets passed by the 1st line team. Working to a 75% resolution rate the team are supported by the inhouse development team. To be successful the Application Support Analyst will need a combination of industry knowledge and so basic technical skills. Essential experience: <ul><li>An understanding supply chain process</li><li>An understanding of warehouse and distribution process</li><li>Previous ERP support experience</li><li>A basic understanding of SQL and running SQL scripts</li><li>A basic knowledge of Linux</li><li>A basic knowledge of applications and integration</li><li>Excellent written and verbal communication skills</li></ul> The successful Application Support Analyst will be offered a basic salary of between 30,000 to 38,000 + Company Benefits. There are excellent career prospects and training opportunities. The role will be site based during the probation period and then will become hybrid.

Application Support Analyst - Supply Chain

Systems Arabia

<div>
 
 We are looking for a detail-oriented Business Analyst / Documentation Specialist with experience in ERP and CRM systems. The role involves working closely with business and technical stakeholders to gather requirements, document processes, and ensure solutions meet business needs.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Gather, analyze, and document business requirements for ERP and CRM modules.
 </li>
 <li>
 Prepare and maintain functional documentation such as BRDs, process flows, and use cases.
 </li>
 <li>
 Facilitate workshops with stakeholders to map processes and identify gaps.
 </li>
 <li>
 Support configuration and customization decisions by translating business needs into functional requirements.
 </li>
 <li>
 Validate solutions during system testing and User Acceptance Testing (UAT).
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a related field (Business, Information Systems, Computer Science, or equivalent).
 </li>
 <li>
 3&ndash;5 years of experience as a Business Analyst or Documentation Specialist.
 </li>
 <li>
 Strong experience in requirements gathering and process mapping.
 </li>
 <li>
 Functional knowledge of ERP and CRM systems.
 </li>
 <li>
 Excellent communication skills and strong attention to detail.
 </li>
 </ul>
</div>

Business Analyst & Documentation Specialist

Atturra Limited

What you'll be doing We are seeking a skilled and energetic professional to join our manufacturing Service Desk Team. This position requires strong communication and analytical skills, along with the ability to work collaboratively across Atturra, vendor, and client teams. As a Service Desk Consultant, you'll be the main contact for application and functional support on the QAD platform. A strong sense of curiosity will enable you to thoroughly understand client requirements, enabling the delivery of high-quality support and practical solutions. The ability to remain composed under pressure and efficiently manage multiple tasks is essential. This full time, permanent role is based in our Brisbane office, but we welcome applicants from Sydney, Melbourne, Canberra and Adelaide. Responsibilities <ul> <li>Provide QAD application and functional support services to clients.</li> <li>Translate business needs into functional requirements.</li> <li>Assist clients with analysis, troubleshooting, and offer guidance on best practices.</li> <li>Contribute to the development of documentation, knowledge base articles, and how to guides.</li> <li>Assist with root cause analysis to address recurring issues and prevent future disruptions.</li> <li>Collaborate with senior consultants and managers to maintain high levels of client satisfaction and organisational success.</li> </ul> Qualifications <ul> <li>5+ years of application support for QAD ERP or comparable systems (SAP, Oracle, MS D365, Pronto, NetSuite).</li> <li>Previous manufacturing sector experience, with knowledge of processes, scheduling & planning tools, production orders, BoM, and routing is highly desirable.</li> <li>Experience in a Help Desk environment, with demonstrated ability to effectively manage competing priorities is advantageous.</li> <li>Demonstrated alignment with the company's core values.</li> <li>Proven analytical, problem solving, and time management abilities.</li> <li>Strong written and verbal communication skills, with the capability to engage both technical and non technical stakeholders.</li> <li>A commitment to continuous learning and personal development.</li> <li>Demonstrated capacity to adapt and perform efficiently within a fast paced, solution driven environment.</li> <li>Dedicated to delivering outstanding client experiences.</li> </ul> Why is this an exciting opportunity? Atturra is one of the fastest growing ASX listed advisory and IT solutions companies in Australia, giving you a strong foundation to fulfil your career ambitions. We currently have 1200+ professionals working across Australia, New Zealand, Singapore, Hong Kong and USA who are using innovation to lead the way. The Business Applications division of Atturra specialises in TechnologyOne, Infor, SAP and QAD applications, as well as providing expert consulting in HR and payroll systems, Safety Solutions, and Change Management and Adoption. The team focuses on Education, Federal Government, Local Government, and Manufacturing. This is your chance to make an impact. Come and join our talented and creative team of change makers to redefine the future through technology. What our people say "We are working towards a very bright future." "It's a company with vision and a promising future." Why you'll love working here Culture of possibility - At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, continuous learning, and smart work practices. A strong set of company values - Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for. Valuable employee benefits <ul> <li>Employee benefits, recognition, and wellbeing platform</li> <li>Career growth via succession planning, internal promotions, and mentorship opportunities</li> <li>Ongoing investment in professional development through industry and technology certifications, and study assistance</li> <li>Mental health support through our Employee Assistance Program</li> <li>Support for family and caring responsibilities, including paid parental leave</li> <li>Employee referral program, with monetary incentives offered</li> </ul> Commitment to Diversity, Equity and Inclusion At Atturra, we are committed to addressing the digital skills gap and championing diversity, equity, and inclusion. We welcome applications from individuals of all backgrounds - including Veterans, Aboriginal and Torres Strait Islander people, people with disability, members of the LGBTQI+ community, culturally diverse individuals, and other underrepresented groups. Supporting Australia's veterans We are proud to be recognised as a Veteran Friendly Employer under the Department of Veterans' Affairs Veteran Employment Commitment (VEC). Atturra is dedicated to supporting Australia's veteran community by enhancing recruitment, support, retention, and leadership opportunities. Our goal is to ensure veterans build meaningful and impactful careers with us. How to apply All applications must be submitted online via our Careers page. Late applications or those sent by email will not be prioritised. Please ensure your application is complete and that you have answered all required questions before submitting. Talent Pool This recruitment process may also be used to create a talent pool for similar ongoing or temporary opportunities that may arise within the next 12 months. Recruitment Agencies and Headhunters Our Talent Acquisition team is managing this recruitment process and will reach out if additional support is required. Atturra only accepts referrals from agencies on our official supplier list via the Agency Portal. To participate, agencies must complete our procurement process, hold an approved fee agreement, and be formally invited by the Talent Acquisition team for a specific vacancy. Submissions made outside of this process will not be considered. We also request that agencies do not contact Atturra employees outside the Talent Acquisition team regarding hiring matters. Agencies interested in joining our official supplier list may send an expression of interest to . Please note, our supplier list is reviewed annually. This document is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be a comprehensive list of all responsibilities, key accountabilities, and skills of persons so classified. Management reserves the right to add or change the job and relevant percentage of accountabilities as required, in its sole discretion.

Application Support Consultant - ERP Manufacturing

The Hawk Group

<div>
 
 
 Position Summary:
 
 
 
 We are seeking a highly analytical and collaborative
 
 IT Business Analyst
 
 with deep expertise in
 
 Business Intelligence (BI) reporting tools
 
 and experience with teams implementing
 
 Enterprise Resource Planning (ERP) systems
 
 , particularly in the domains of
 
 Human Resources, Work Management, and Finance
 
 . The ideal candidate will be a strategic thinker and problem solver who can bridge the gap between business needs and technical solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Collaborate with stakeholders to gather, analyze, and document business requirements.
 </li>
 <li>
 Translate business needs into functional specifications and technical requirements.
 </li>
 <li>
 Support ERP system implementation with a focus on reports for
 
 HR, Work Management, and Finance module in the Cayenta EPR system
 
 </li>
 <li>
 Conduct gap analysis and recommend process improvement and document business processes.
 </li>
 <li>
 Create test case scenarios for report testing and changes
 </li>
 <li>
 Generate change requests for implementing reports in production environment using ServiceNow
 </li>
 <li>
 Work closely with developers, data engineers, and other IT teams to implement solutions.
 </li>
 <li>
 Perform data analysis and validation using
 
 SQL
 
 and other querying tools.
 </li>
 <li>
 Provide training and support to end-users on BI tools and ERP functionalities as it relates to reports.
 </li>
 <li>
 Ensure data integrity, security, and compliance with organizational standards.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Business Administration, or related field.
 </li>
 <li>
 3+ years of experience as a Business Analyst in IT, with a focus on BI and ERP systems.
 </li>
 <li>
 Hands-on experience with
 
 Cognos, Power BI, Tableau, Spotfire, or Domino
 
 .
 </li>
 <li>
 Strong understanding of ERP systems, especially in
 
 HR, Work Management, and Finance
 
 .
 </li>
 <li>
 Proficient in
 
 SQL
 
 and data querying techniques.
 </li>
 <li>
 Excellent
 
 written and verbal communication skills
 
 .
 </li>
 <li>
 Strong
 
 analytical mindset
 
 and attention to detail.
 </li>
 <li>
 Proven ability to work effectively in a
 
 team-oriented environment
 
 .
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience with ERP platforms such as SAP, Oracle, Workday, or similar.
 </li>
 <li>
 BI certification or training in one or more reporting tools.
 </li>
 <li>
 Familiarity with Agile or Scrum methodologies.
 </li>
 </ul>
 
 
</div>

Information Technology Business Analyst

Style Nimble

Hi All,The Kadri Mills (Part Of KG Groups) Hiring for Assistant ERP Functional Business AnalystJob descriptionPosition: Assistant ERP Functional Business AnalystDepartment: MISLocation: Perundurai, Erode, Tamil NaduExperience: 1-5 YearQualification: Bachelor's degree in information technology or computer science is preferred but some positions will only require an associate's degree.Skills : Experience with ERP systems (Stage), experience with SQL database management or similar applications, strong analytical and problem solving skills, excellent attention to detailKey Responsibilities:<ul><li>Assists in defining and documenting assigned ERP systems processes and transactions in support of business processes defined by functional unit process owners.</li><li>Assists in the functional configuration of the assigned ERP systems areas to satisfy requests from end users for fixes, changes, and enhancements.</li><li>Assists in performing unit and integration testing for assigned module from development to production, and troubleshooting of configuration and master data problems after release strategy changes and/or upgrades and other configuration changes have been created, making changes in configurations to resolve errors.</li><li>Interfaces with users to interpret and clarify basic configuration details and process change requirements involving assigned ERP systems areas.</li><li>Tracks and documents changes in basic functional and business specifications and writes detailed procedures that can be easily understood by end-users.</li><li>Trains users and supports training in the basic usage of assigned ERP system functionality.</li><li>Receives on-the-job training from higher-level business analysts in the use of advanced functional configuration and testing techniques and methods.</li><li>Maintains effective and cooperative working relationships with process owners, functional and technical team members, and users.</li><li>Performs related duties as assigned.</li></ul>Interested Candidate share your Updated resume to Email: tarini.j@kadriwovens.com or rani.j@kadriwovens.com.Job Types: Full-time, Permanent, FresherPay: ₹378,399.55 - ₹1,414,733.79 per yearBenefits:<ul><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

ERP Analyst

University of Prince Mugrin

<div>
 
 
 UPM is looking for a Saudi of the highest caliber to fill the vacancy of Business Applications Analyst:
 
 
 
 
 
 
 
 
 Functional Description:
 
 
 
 
 The Business Applications Analyst will lead and optimize the university's ERP system and other business applications (non-academic systems). This role is critical in ensuring the effective management of enterprise functions such as HR, finance, procurement, project management, and energy/building management by aligning technology with business processes.
 
 
 
 
 
 
 
 Major Duties and Responsibilities:
 
 
 
 
 
 
 
 
 ERP &amp; Business Applications Management
 
 
 <ul>
 <li>
 Serve as the primary custodian of the ERP system and related business applications.
 </li>
 <li>
 Lead the configuration, customization, and optimization of ERP modules (HR, finance, procurement, project management, etc).
 </li>
 <li>
 Ensure seamless integration between ERP and other business system.
 </li>
 <li>
 Oversee system upgrades, enhancements, and vendor coordination.
 </li>
 </ul>
 
 
 
 
 
 Business Process Optimization
 
 
 <ul>
 <li>
 Work Closely with HR, finance, Procurement, and other departments to map and optimize business processes within the ERP.
 </li>
 <li>
 Translate business needs into technical requirements for ERP enhancements.
 </li>
 <li>
 Standardize and document business processes, ensuring alignment with best practices.
 </li>
 <li>
 Recommend automation and workflow improvement to streamline operations.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Collaboration &amp; Governance
 
 
 <ul>
 <li>
 Act as a liaison IT and business units to ensure ERP adoption and effectiveness.
 </li>
 <li>
 Develop and enforce ERP governance policies for data integrity, security, and compliance.
 </li>
 <li>
 Provide training and support to business users to enhance ERP utilization.
 </li>
 </ul>
 
 
 
 
 
 Project Management &amp; Reporting
 
 
 <ul>
 <li>
 Manage ERP-related projects, from requirement gathering to implementation.
 </li>
 <li>
 Monitor system performance and generate business intelligence reports for leadership.
 </li>
 <li>
 Evaluate new technologies and modules to enhance ERP capabilities.
 </li>
 </ul>
 
 
 
 
 
 
 Required Education, Skills and Experience:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information systems, Computer Science, Business Administration, or a related field.
 </li>
 <li>
 A Master's degree or relevant ERP certifications (e.g., Oodoo, Oracle, SAB, Microsoft Dynamics) is a plus.
 </li>
 <li>
 10+ years of experience in ERP system administration, business applications consulting, or a similar role.
 </li>
 <li>
 Strong knowledge of enterprise functions (HR, finance, procurement, project management).
 </li>
 <li>
 Experience in higher education ERP systems is preferred.
 </li>
 <li>
 Experience in working with Oodoo system is preferred.
 </li>
 <li>
 Strong understating of business processes and ERP best practices.
 </li>
 <li>
 Ability to translate business requitements into ERP solutions.
 </li>
 <li>
 Experience with ERP integration and workflow automations.
 </li>
 <li>
 Excellent problem-solving, project management, and stakeholder communication skills.
 </li>
 <li>
 Knowledge of data governance, security, and compliance in ERP systems.
 </li>
 <li>
 Experience working in higher education institutions or complex multi-departmental environments is preferred.
 </li>
 <li>
 Familiarity with business intelligence tools, process automation, and analytics is preferred.
 </li>
 <li>
 Proficiency in SQL, ERP reporting tools, or middleware integration is preferred.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Application Procedure:
 
 
 <ul>
 <li>
 Please apply online and we will get in touch if the screening committee shortlists you for an interview.
 </li>
 </ul>
 
 
 
 
 
 The University of Prince Mugrin
 
 is located in Madinah, Saudi Arabia. It was founded in 2017.
 
 
 
 
 
 UPM has the latest educational curricula in the Kingdom and advanced university education that includes the latest curricula and educational materials that support students to build a bright future.
 
</div>

Business Applications Analyst

Eplanet Global

Eplanet Global is hiring a Business Analyst (SCM &amp; WMS) to join our technology team. This role is ideal for someone with strong Supply Chain Management expertise and experience working with ERP systems, supporting global projects and aligning business requirements with technical solutions.Key Responsibilities:<ul><li>Work closely with Finance and SCM stakeholders to gather, analyze, and document business requirements.</li><li>Support end-to-end ERP implementations for international clients.</li><li>Translate finance and supply chain processes into system workflows and suggest improvements.</li><li>Perform gap analysis, recommend solutions, and assist with system configuration.</li><li>Execute integration, regression, and load testing activities.</li><li>Develop documentation including BRDs, FDDs, process flows, test cases, and user manuals.</li><li>Coordinate with technical teams to resolve system and data issues.</li><li>Deliver workshops and training sessions for stakeholders.</li></ul>Requirements:<ul><li>3+ years of experience in IT, preferably within ERP-based Supply Chain and Finance systems.</li><li>Knowledge of Purchasing, Inventory Management, and Order Management modules.</li><li>Experience with Tier-1 ERP platforms (Oracle, SAP, Microsoft Dynamics, NetSuite, etc.).</li><li>Basic understanding of SQL/PLSQL and programming concepts.</li><li>Strong command of MS Office tools (Excel, Visio, PowerPoint, Word).</li><li>Ability to translate business needs into effective system solutions.</li><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, or Accounting &amp; Finance.</li><li>Familiarity with Software QA and system integrations is a plus.</li></ul>Position: Business Analyst (SCM &amp; WMS) Salary: PKR 200,000 per month (experience-based) Location: Karachi (Bahadurabad) Shift: 9:00 PM &ndash; 6:00 AMApply at: javeria.rahat@eplanetglobal.comJob Type: Full-timePay: Rs200,000.00 per monthWork Location: In person

Business Analyst (Night Shift) Karachi

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