senior devops engineer

backend developer

backend engineer

devops engineer

etic, agile delivery manager - senior associate Jobs in Egypt

etic, agile delivery manager - senior associate

etic fullstack developer associate

<div>Line of Service
Advisory
Industry/Sector
Technology
Specialism
Advisory - Other
Management Level
Associate
Job Description &amp; Summary
About ETIC
 
PwC is opening a new Technology &amp; Innovation Center in Cairo that will deliver high quality technology solutions to consulting Clients across the globe. The Centre will provide a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP &amp; Oracle, to Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities.
 
The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.
Full Stack Associate Developer scope overview:
<ul><li>Design &amp; Build frontend pages using React
</li><li>Design &amp; Build RESTful API Endpoints using Nodejs
</li><li>Design &amp; Build storage solutions using relational (Mysql, SqlServer, Postgres) and non-relational databases (DynamoDB, MongoDB)
</li><li>Realize Figma designs supplied by the UI/UX team.
</li><li>Analyze and fix frontend and backend software bugs
</li><li>Write automated unit tests and maintain good test coverage.
</li><li>Push code on git and participate in code reviews.
</li><li>Participate in Agile Scrum ceremonies (Daily Standup, Sprint Planning, Sprint Review and Retrospective)
</li><li>Create and maintain technical documentation
</li></ul>Role Requirements:
<ul><li>Good knowledge of Javascript/Typescript, HTML, CSS including frameworks like (Tailwind, Bootstrap..etc)
</li><li>Good knowledge of frontend development in React including state management with tools like Redux
</li><li>Good knowledge of backend development in Nodejs (Express, Nest.js..etc)
</li><li>Good knowledge of REST API Development
</li><li>Good knowledge of relational and non-relational databases and use of Object-Relational Mapping (ORM) tools like (TypeORM, Prisma, Sequelize..etc)
</li><li>Good knowledge of Authentication flows and JWT tokens
</li><li>Strong drive for Clean Code, Automation tools, Design improvements and Code quality (via Unit testing)
</li></ul>A good experience in these is a plus:
<ul><li>Knowledge of other backend development frameworks in C# (.Net) or python (Flask or Django)
</li><li>Knowledge of other frontend development frameworks in Angular or Vue.
</li><li>Knowledge of api development in GraphQL, gRPC, Socket.io.
</li><li>Knowledge of containerization using Docker.
</li><li>Authentication integrations with IdAM, Auth0, SAML, Cognito etc.
</li><li>Knowledge of Swagger and Postman
</li><li>Knowledge of database migrations
</li><li>Knowledge of Content Management Systems (Wordpress, AEM, Drupal, Sitecore..etc)
</li><li>Knowledge of hosting platforms (Google Cloud, Amazon AWS, or Azure)
</li><li>Knowledge of AI api frameworks like OpenAI, Gemini, Langchain is a strong plus.
</li><li>Knowledge of data protection and cybersecurity measures.
</li><li>Good knowledge in DevOps continuous integration and continuous delivery tooling eg Gitlab, Github, Azure devops etc. and ability to perform developer-owned Devops tasks
</li><li>BDD, TDD. Unit Testing Frameworks (JUnit), Performance testing, API tests, Contract and Component level Testing
</li></ul>Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, API Management, Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Debugging, Emotional Regulation, Empathy, Engineering Software, Enterprise Application Integration {+ 25 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date</div>

ETIC, FullStack Developer, Associate

PwC Middle East Enterprise Solutions

<div>
 
 Description
 
 
 
 Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.
 
 
 Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.
 
 
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Associate
 
 
 
 About ETIC
 
 
 
 
 Job Description &amp; Summary
 
 
 
 PwC is opening a new Technology &amp; Innovation Center in Cairo that will deliver high quality technology solutions to consulting Clients across the globe. The Centre will provide a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP &amp; Oracle, to Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities.
 
 
 The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.
 
 
 
 Full Stack Associate Developer Scope Overview
 
 
 
 <ul>
 <li>
 Design &amp; Build frontend pages using React
 </li>
 <li>
 Design &amp; Build RESTful API Endpoints using Nodejs
 </li>
 <li>
 Design &amp; Build storage solutions using relational (Mysql, SqlServer, Postgres) and non-relational databases (DynamoDB, MongoDB)
 </li>
 <li>
 Realize Figma designs supplied by the UI/UX team.
 </li>
 <li>
 Analyze and fix frontend and backend software bugs
 </li>
 <li>
 Write automated unit tests and maintain good test coverage.
 </li>
 <li>
 Push code on git and participate in code reviews.
 </li>
 <li>
 Participate in Agile Scrum ceremonies (Daily Standup, Sprint Planning, Sprint Review and Retrospective)
 </li>
 <li>
 Create and maintain technical documentation
 
 
 </li>
 </ul>
 
 Role Requirements
 
 
 
 <ul>
 <li>
 Good knowledge of Javascript/Typescript, HTML, CSS including frameworks like (Tailwind, Bootstrap..etc)
 </li>
 <li>
 Good knowledge of frontend development in React including state management with tools like Redux
 </li>
 <li>
 Good knowledge of backend development in Nodejs (Express, Nest.js..etc)
 </li>
 <li>
 Good knowledge of REST API Development
 </li>
 <li>
 Good knowledge of relational and non-relational databases and use of Object-Relational Mapping (ORM) tools like (TypeORM, Prisma, Sequelize..etc)
 </li>
 <li>
 Good knowledge of Authentication flows and JWT tokens
 </li>
 <li>
 Strong drive for Clean Code, Automation tools, Design improvements and Code quality (via Unit testing)
 
 
 </li>
 </ul>
 
 A Good Experience In These Is a Plus
 
 
 
 <ul>
 <li>
 Knowledge of other backend development frameworks in C# (.Net) or python (Flask or Django)
 </li>
 <li>
 Knowledge of other frontend development frameworks in Angular or Vue.
 </li>
 <li>
 Knowledge of api development in GraphQL, gRPC, Socket.io.
 </li>
 <li>
 Knowledge of containerization using Docker.
 </li>
 <li>
 Authentication integrations with IdAM, Auth0, SAML, Cognito etc.
 </li>
 <li>
 Knowledge of Swagger and Postman
 </li>
 <li>
 Knowledge of database migrations
 </li>
 <li>
 Knowledge of Content Management Systems (Wordpress, AEM, Drupal, Sitecore..etc)
 </li>
 <li>
 Knowledge of hosting platforms (Google Cloud, Amazon AWS, or Azure)
 </li>
 <li>
 Knowledge of AI api frameworks like OpenAI, Gemini, Langchain is a strong plus.
 </li>
 <li>
 Knowledge of data protection and cybersecurity measures.
 </li>
 <li>
 Good knowledge in DevOps continuous integration and continuous delivery tooling eg Gitlab, Github, Azure devops etc. and ability to perform developer-owned Devops tasks
 </li>
 <li>
 BDD, TDD. Unit Testing Frameworks (JUnit), Performance testing, API tests, Contract and Component level Testing
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 
 Degrees/Field Of Study Required
 
 
 
 Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, API Management, Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Debugging, Emotional Regulation, Empathy, Engineering Software, Enterprise Application Integration {+ 25 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Up to 20%
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

<div>
 
 
 Description
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 
 Line of Service
 
 
 
 IFS
 
 
 
 Management Level
 
 
 
 Associate
 
 
 
 Job Description
 
 
 <ul>
 <li>
 Supervise and manage all PwC ETIC storage areas, including IT, administrative, facility, and maintenance stores.
 </li>
 <li>
 Receive, inspect, and record all incoming items to ensure accuracy and quality.
 </li>
 <li>
 Maintain a systematic and organized inventory system, whether manual or digital (Excel or inventory software).
 </li>
 <li>
 Track item issuance and returns, ensuring proper documentation and authorization.
 </li>
 <li>
 Conduct regular stock checks and report discrepancies or stock shortages to relevant departments.
 </li>
 <li>
 Ensure safe storage practices and proper arrangement of items for easy access and retrieval.
 </li>
 <li>
 Maintain a clean, safe, and organized store environment in compliance with PwC policies.
 </li>
 <li>
 Collaborate with the Security Manager to ensure security protocols are enforced in all storage areas.
 </li>
 <li>
 Provide monthly inventory reports and assist with internal/external audits when needed.
 </li>
 <li>
 Manage access control to storage rooms and ensure only authorized personnel have entry.
 </li>
 <li>
 Strong knowledge of inventory systems (Excel, Google Sheets, or basic inventory software).
 </li>
 <li>
 High attention to detail, organization, and accuracy in record-keeping.
 </li>
 <li>
 Strong communication skills and the ability to coordinate with multiple departments.
 </li>
 <li>
 Trustworthy and able to maintain confidentiality of sensitive materials and data.
 </li>
 <li>
 Ability to work under supervision and follow structured procedures.
 </li>
 <li>
 Minimum 2 years of experience in storekeeping or warehouse management.
 </li>
 </ul>
</div>

ETIC, Storekeeper - Associate

PwC Middle East

<div>
 
 Description
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 
 Line of Service
 
 
 
 Internal Firm Services
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 IFS - Human Capital (HC)
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.
 
 
 In recruitment and talent acquisition at PwC, you will focus on attracting and selecting top talent to join the organisation. You will play a crucial role in identifying and hiring individuals who align with PwC's values and contribute to its success.
 
 
 
 Job Description
 
 
 
 As a Talent Acquisition Senior Associate, you will play a key role in driving the talent acquisition strategy for PwC ETIC. You will be responsible for managing end-to-end recruitment processes, sourcing top talent, and ensuring a seamless candidate experience. This role requires a proactive, hands-on approach to recruitment, as well as the ability to mentor junior team members and contribute to the development of talent acquisition strategies.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Talent Strategy &amp; Sourcing:
 </li>
 <ul>
 <li>
 Collaborate with hiring managers to understand staffing needs, job requirements, and team culture.
 </li>
 <li>
 Develop and execute innovative sourcing strategies to identify top-tier talent.
 </li>
 <li>
 Use a variety of sourcing channels, including social media, job boards, networking events, and direct outreach.
 </li>
 </ul>
 <li>
 Recruitment Process Management:
 </li>
 <ul>
 <li>
 Lead the end-to-end recruitment process for senior-level and specialized positions.
 </li>
 <li>
 Manage candidate pipelines, screening, interviewing, and offer negotiations.
 </li>
 <li>
 Partner with hiring managers to ensure effective interview processes and assessment techniques.
 </li>
 </ul>
 <li>
 Candidate Experience:
 </li>
 <ul>
 <li>
 Provide a high-touch and personalized experience for all candidates.
 </li>
 <li>
 Ensure timely communication and feedback throughout the hiring process.
 </li>
 <li>
 Support candidates during the onboarding process to ensure smooth transitions.
 </li>
 </ul>
 <li>
 Data &amp; Reporting:
 </li>
 <ul>
 <li>
 Track key recruitment metrics (e.g., time-to-hire, cost-per-hire, candidate quality) and provide regular reports to HR leadership.
 </li>
 <li>
 Use data and analytics to drive continuous improvements in the recruitment process.
 </li>
 </ul>
 <li>
 Employer Branding:
 </li>
 <ul>
 <li>
 Advocate for PwC ETIC's employer brand in all recruitment activities.
 </li>
 <li>
 Participate in career fairs, networking events, and online forums to promote the company and its culture.
 </li>
 </ul>
 <li>
 Team Leadership &amp; Mentorship:
 </li>
 <ul>
 <li>
 Mentor and provide guidance to junior talent acquisition team members.
 </li>
 <li>
 Contribute to the development and refinement of talent acquisition best practices and policies.
 </li>
 </ul>
 <li>
 Market Insights &amp; Trends:
 </li>
 <ul>
 <li>
 Stay informed about talent market trends and competitor hiring practices.
 </li>
 <li>
 Provide insights to leadership on market trends and adjust recruitment strategies accordingly.
 </li>
 </ul>
 </ul>
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Education:
 </li>
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).
 </li>
 </ul>
 <li>
 Experience:
 </li>
 <ul>
 <li>
 Minimum of 4-6 years of experience in talent acquisition.
 </li>
 <li>
 Proven track record of recruiting for diverse roles, including senior and executive-level positions.
 </li>
 <li>
 Experience with ATS systems (e.g., Workday, Greenhouse, Lever) and recruitment tools.
 </li>
 </ul>
 <li>
 Skills:
 </li>
 <ul>
 <li>
 Exceptional communication and interpersonal skills.
 </li>
 <li>
 Strong relationship-building abilities with both internal teams and external candidates.
 </li>
 <li>
 Excellent organizational and time management skills.
 </li>
 <li>
 Ability to prioritize and manage multiple open roles simultaneously.
 </li>
 <li>
 Knowledge of employment laws and best practices.
 </li>
 </ul>
 <li>
 Attributes:
 </li>
 <ul>
 <li>
 Strategic mindset with a hands-on approach.
 </li>
 <li>
 Results-driven with a focus on achieving recruitment targets.
 </li>
 <li>
 Strong problem-solving abilities and decision-making skills.
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment.
 
 </li>
 </ul>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Applicant Tracking System, Behavioral Interviewing, Campus Placement, Candidate Management, Candidate Selection, Candidate Sourcing, Communication, Contract Negotiation, Creativity, Direct Recruiting, Embracing Change, Emotional Regulation, Empathy, Employee Referral Programs, End-to-End Recruitment, Escalation Management, Faculty Relations, Hiring Management, Hiring Manager Liaison, Inclusion, Intake Interviews {+ 30 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 0%
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC - Talent Acquisition Senior Associate

<div>
 
 
 Description
 
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Not Applicable
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 
 Job Description &amp; Summary
 
 
 
 
 The ServiceNow Developer &ndash; Senior Associate plays a critical role in the design, development, and maintenance of ServiceNow applications and workflows. They will leverage their knowledge of JavaScript, low-code/no-code configurations, and platform capabilities to build scalable solutions across various ServiceNow modules. This role requires experience with application development, external system integrations, and the ability to support enterprise-level service delivery. The Senior Associate is also expected to mentor junior developers and uphold coding and development best practices.
 
 
 Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.
 
 
 The ServiceNow Developer &ndash; Senior Associate contributes to enhancing and maintaining the ServiceNow platform to improve business efficiency and enable cross-functional solutions.
 
 
 <ul>
 <li>
 Design, develop, and maintain custom applications and modules on the ServiceNow platform.
 </li>
 <li>
 Configure and implement workflows, forms, business rules, and client/server scripts using JavaScript.
 </li>
 <li>
 Collaborate with cross-functional teams to translate business requirements into scalable technical solutions.
 </li>
 <li>
 Integrate ServiceNow with external systems using REST/SOAP APIs.
 </li>
 <li>
 Participate in code reviews, release planning, and Agile ceremonies to ensure clean, maintainable code.
 </li>
 <li>
 Provide mentorship and guidance to junior developers, promoting platform standards and best practices.
 
 
 </li>
 </ul>
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 4-7 years of working experience in a ServiceNow development role.
 </li>
 <li>
 ServiceNow Certified System Administrator (CSA) - required.
 </li>
 <li>
 ServiceNow Certified Application Developer (CAD) - required.
 </li>
 <li>
 ServiceNow ITSM Certification - preferred.
 
 
 </li>
 </ul>
 
 
 Required Skills
 
 
 
 
 <ul>
 <li>
 JavaScript Programming - Proficient in client-side and server-side scripting within the ServiceNow platform.
 </li>
 <li>
 ServiceNow Platform Development - Skilled in building custom applications and workflows across modules.
 </li>
 <li>
 REST and SOAP Integration - Capable of integrating ServiceNow with external systems using standard APIs.
 </li>
 <li>
 Agile/Scrum Methodologies - Comfortable working in iterative development environments and sprints.
 </li>
 <li>
 Proficient in HTML, CSS, XML, SOAP, and REST.
 </li>
 <li>
 Experienced using the ServiceNow App Developer tooling.
 
 
 </li>
 </ul>
 
 
 Preferred Skills
 
 
 
 
 <ul>
 <li>
 Understanding of ServiceNow ITSM, ITOM, and ITAM modules.
 </li>
 <li>
 Experience with Service Catalog and CMDB.
 </li>
 <li>
 Familiarity with low-code/no-code development on ServiceNow App Engine.
 </li>
 <li>
 Exposure to ServiceNow Flow Designer.
 </li>
 <li>
 Understanding of Performance Analytics and IntegrationHub is a plus, but not required.
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 
 Required Skills
 
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Analytical Thinking, Cloud Administration, Cloud-Based Service Management, Cloud Compliance, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Communication, Creativity, CrowdStrike, Dynatrace APM, Embracing Change, Emotional Regulation, Empathy, FinOps Operating Model {+ 17 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 Travel Requirements
 
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, ServiceNow Developer - Senior Associate

<div>
 
 Description
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.
 
 
 Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.
 
 
 
 About PwC ETIC - Egypt Technology And Innovation Centre
 
 
 
 PwC opened a new Technology &amp; Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the
 
 
 globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP &amp; Oracle, to
 
 
 Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing
 
 
 Managed Services capabilities.
 
 
 The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery
 
 
 to help shape and form this new venture.
 
 
 
 Job Summary
 
 
 
 
 
 What does this role aim to achieve in the firm/what impact does the role create
 
 
 
 
 The Managed Services - HR Operations Senior Associate/Associate is responsible for providing HR support to clients, ensuring efficient HR operations. They manage employee data, handle HR-related queries, and assist in the implementation of HR policies and procedures. Additionally, they collaborate with various teams to streamline HR processes and enhance overall employee experience.
 
 
 
 Roles And Responsibilities
 
 
 
 
 
 Daily tasks and delivery expectation
 
 
 
 
 As a Managed Services HR Operations Senior Associate/Associate, You Will Contribute To Delivering Some Or All Of These Activities For Clients Of PwC
 
 
 Support the transition of related HR processes from the Client to the PwC team e.g.
 
 
 <ul>
 <li>
 Coordinate and support any transition tasks
 </li>
 <li>
 Upskill on any required process workflows and technologies
 
 
 </li>
 </ul>
 Manage Employee Data &amp; Documentation e.g.
 
 
 <ul>
 <li>
 Maintain accurate and up-to-date employee records in HR systems, ensuring data integrity and confidentiality
 </li>
 <li>
 Organize relevant documents (contracts, performance reviews, etc.)
 </li>
 <li>
 Archive records for compliance and reference
 </li>
 <li>
 Create and use organised digital systems to store and manage files using clear naming rules
 </li>
 <li>
 Receive, review and maintain employee files incl. sending requests to employees with outdated documents
 </li>
 <li>
 Obtain necessary approvals (e.g., HR manager, legal team) and inform relevant stakeholders when needed
 
 
 </li>
 </ul>
 Provide HR Helpdesk/ Support Services
 
 
 <ul>
 <li>
 Address queries related to policies, benefits, payroll, and other HR functions as required
 
 
 </li>
 </ul>
 Support employee on/offboarding &amp; lifecycle management e.g.
 
 
 <ul>
 <li>
 Facilitate onboarding and offboarding processes, including document collection, background checks, and exit formalities
 </li>
 <li>
 Support internal mobility and promotion processes
 </li>
 <li>
 Conduct exit interviews to gather feedback
 </li>
 <li>
 Send feedback to related parties
 
 
 </li>
 </ul>
 Support grievances &amp; escalations
 
 
 <ul>
 <li>
 Maintain detailed records of grievances, investigations, and resolutions and support consistent application of disciplinary actions or corrective measures.
 </li>
 <li>
 Support investigations into workplace issues, including misconduct and policy violations etc. and ensure findings are documented accurately..
 
 
 </li>
 </ul>
 Support Compliance and Reporting
 
 
 <ul>
 <li>
 Ensure compliance with legal/ regulatory requirements and HC policies
 </li>
 <li>
 Support in preparing required HR related reports to meet any regulatory requirements
 </li>
 <li>
 Support the implementation and communication of HR policies and procedures, ensuring employees and clients are well-informed and compliant
 
 
 </li>
 </ul>
 Support Leave Management
 
 
 <ul>
 <li>
 Maintain accurate records of employee leave balances and usage in the HRIS or leave management system
 </li>
 <li>
 Monitor leave accruals, carryovers, and expirations to ensure compliance with company policies
 </li>
 <li>
 Provide reports on leave trends, balances, and usage to management
 </li>
 <li>
 Ensure that paid and unpaid leaves are accurately reflected in payroll calculations
 </li>
 <li>
 Act as a point of contact for employee queries related to leave policies and balances
 </li>
 <li>
 Offer support for employees navigating complex leave situations, such as medical or family emergencies
 
 
 </li>
 </ul>
 Demonstrate strong use of time management/ organisational skills &amp; tools:
 
 
 <ul>
 <li>
 Create and prioritise to-do list and allocate time for essential tasks and record activities into tracking tool to organize tasks and track progress
 </li>
 <li>
 Identify high-value tasks that directly contribute to HC goals
 </li>
 <li>
 Communicate to-do list activities to related parties and manager
 </li>
 <li>
 Adhere to agreed Service Level Agreements (SLAs)
 
 
 </li>
 </ul>
 Collaborate effectively in a team environment
 
 
 <ul>
 <li>
 Work closely with internal teams, including payroll, benefits, and talent acquisition, to ensure seamless HR service delivery and enhance overall employee experience
 </li>
 <li>
 Execute tasks as directed by HR Supervisor
 </li>
 <li>
 Communicate effectively with clients to ensure clarity and understanding
 
 
 </li>
 </ul>
 Support Process Improvement
 
 
 <ul>
 <li>
 Develop and implement ideas to support clients and drive continuous improvement initiatives particularly related to HR processes and workflows
 </li>
 <li>
 Assist in the implementation of best practices and new technologies
 
 
 </li>
 </ul>
 
 Expected Skills
 
 
 
 
 
 Specific learned abilities or technical skills
 
 
 
 
 <ul>
 <li>
 Knowledge &amp; experience in the HRMS system (e.g. SAP/ SuccessFactors, Workday, Oracle)
 </li>
 <li>
 Strong HR Knowledge: Proficient in HR policies, procedures, and compliance requirements, with a solid understanding of employee data management
 </li>
 <li>
 Communication Skills: Excellent verbal and written communication skills to effectively address employee queries and collaborate with clients and internal teams
 </li>
 <li>
 Attention to Detail: High level of accuracy and attention to detail in managing employee records and ensuring compliance with regulatory standards
 </li>
 <li>
 Problem-Solving Skills: Capable of identifying issues and implementing effective solutions to streamline HR processes and resolve employee concerns
 
 
 </li>
 </ul>
 
 Expected Competencies
 
 
 
 
 
 Values, behaviors &amp; attitude
 
 
 
 
 <ul>
 <li>
 Communicates with impact
 </li>
 <li>
 Results driven
 </li>
 <li>
 Drives organizational excellence
 
 
 </li>
 </ul>
 
 Required Language Skills
 
 
 
 Proficient in written and spoken English and Arabic
 
 
 
 Minimum Education And Specific Qualification
 
 
 
 Bachelor&rsquo;s degree in a HR related field, business management / administration or equivalent
 
 
 HR related Certifications in relevant fields would be advantageous
 
 
 
 Years Of Experience
 
 
 
 For an Associate, 1-3 years of professional experience and for a Senior Associate 4-6 years experience.
 
 
 Ideally having worked with a diverse portfolio of people, process and technology with a leading firm, preferably in the Middle East or GCC region
 
 
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance {+ 11 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, HR Managed Services Senior Associate (HR Generalist/HCBL)

<div>Line of Service
Advisory
Industry/Sector
Technology
Specialism
Advisory - Other
Management Level
Senior Associate
Job Description &amp; Summary
At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.
 
 
In change management and communications at PwC, you will focus on helping clients navigate organisational change and effectively communicate with stakeholders. You will work closely with clients to develop change management strategies, assess change readiness, and design communication plans to support successful change initiatives. Your work will provide guidance on employee engagement, training, and cultural transformation to drive organisational adoption and minimise resistance.
<div><div><div>About PwC: At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team. 
 
</div><div><div><div><div><div><div><div><div>About the Role:
</div></div></div></div></div></div></div></div></div><div>We are seeking a highly motivated and experienced Change Manager to join our team and lead the organizational change management (OCM) workstream for large-scale ERP projects, digital transformation or Target operating models. The Change Manager will play a crucial role in developing and implementing robust change management, communication and training strategies, fostering user adoption, and proactively mitigating resistance across all organizational levels. The Change Manager will also coach and mentor junior team members in the organizational change management (OCM) workstream 
</div><div>Responsibilities
</div><div><ul><li>Change Management Strategy: Develop, implement, and continuously refine a structured change management strategy tailored to the ERP implementation, digital transformation or TOM structure, ensuring alignment with business goals and project timelines.
</li></ul></div><div><ul><li>Stakeholder Engagement &amp; Leadership: Identify key stakeholders and develop engagement strategies to build trust, secure buy-in, and maintain transparent communication.
</li></ul></div><div><ul><li>Change Impact Assessment: Conduct in-depth change impact and change readiness assessments, evaluate results, identify risks, and develop risk mitigation strategies
</li></ul></div><div><ul><li>Communication Strategy: Design, implement, and manage communication strategy and plan aligned with the program's overall objectives .
</li></ul></div><div><ul><li>Communication Design and Execution : Craft and rollout compelling content using various channels, including email, presentations, user guides, and online resources.
</li></ul></div><div><ul><li>Training &amp; Enablement: Collaborate with system implementation teams to design and deliver training programs, ensuring employees are equipped with the necessary skills and knowledge to utilize the new ERP system effectively
</li></ul></div><div><ul><li>Change adoption : Define, track, and report on success metrics to evaluate the effectiveness of change management efforts, gathering feedback for continuous improvement.
</li></ul></div><div>Required Skills and Qualifications 
</div><div>Experience:
</div><div><ul><li>Bachelor&rsquo;s degree in Change Management, Business Administration, Organizational Development, Human Resources, or a related field. A Master&rsquo;s degree is a plus
</li></ul></div><div><ul><li>8+ years of experience with 4+ years in Change management, with a strong track record in leading change management plan implementations.
</li></ul></div><div><ul><li>Prior experience as a change or communication manager or in a similar communication-focused role
</li></ul></div></div><div><div><ul><li>Techno-functional experience in the successful delivery of cloud-based ERP implementation (SAP S4 HANA, SAP SuccessFactors, Oracle Fusion etc.) or digital transformation programs is a plus
</li></ul></div><div>Skills:
</div><div><ul><li>Proven ability to develop and deliver compelling presentations.
</li></ul></div><div><ul><li>Excellent written and verbal communication skills with the ability to tailor messages to diverse audiences.
</li></ul></div><div><ul><li>Strong analytical and problem-solving skills.
</li></ul></div><div><ul><li>Experience managing and prioritizing multiple tasks simultaneously.
</li></ul></div><div><ul><li>Ability to navigate resistance, foster positive relationships, and maintain resilience in a dynamic and evolving environment.
</li></ul></div><div><ul><li>Experience in managing change initiatives within Agile, Waterfall, or hybrid project environments
</li></ul></div><div><ul><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint) and G-Suite (Sheets, Docs and Slides)
</li></ul></div><div><ul><li>Familiarity with collaboration tools (e.g., Google Chat, Microsoft Teams) and digital tools and platforms for change management, communication, and training
</li></ul></div><div><ul><li>Professional attributes:
</li></ul></div><div><ul><li>Highly organized and detail-oriented .
</li></ul></div><div><ul><li>Strong leadership and interpersonal skills.
</li></ul></div><div><ul><li>Adaptable and able to work effectively in a fast-paced, evolving environment.
</li></ul></div><div><ul><li>A passion for clear and effective communication.
 </li></ul></div><div>Desired Qualifications
</div><div><ul><li>PMP Certification: Project Management Professional (or equivalent) are an advantage.
</li></ul></div><div><ul><li>Expertise or certifications in change management principles and methods (e.g., PROSCI, ADKAR, APMG Change Management Practitioner, CCMP ) are preferred.
</li></ul></div><div><ul><li>SAP Activate and Oracle True Cloud Method is a plus.
</li></ul></div></div>Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Change Impact Analysis, Change Management, Communication, Communications Management, Communications Planning, Communications Strategy, Corporate Communications, Creativity, Embracing Change, Emotional Regulation, Empathy, Engagement Strategies, Human Capital Initiatives, Human Resources Management (HRM), Inclusion, Intellectual Curiosity, Issue Management, Learning Agility, Optimism, Organizational Behavior {+ 13 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date</div>

ETIC, Change Manager - Senior Associate

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