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etic quality assurance senior associate

PwC Middle East

<div>
 
 Line of Service
 
 
 
 Internal Firm Services
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 IFS - Internal Firm Services - Other
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 At PwC, our people in data management focus on organising and maintaining data to enable accuracy and accessibility for effective decision-making. These individuals handle data governance, quality control, and data integration to support business operations.
 
 
 In data quality assurance at PwC, you will be responsible for the accuracy and reliability of data through testing and validation processes. You will play a crucial role in maintaining data integrity and identifying areas for improvement in data management systems.
 
 
 Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn&rsquo;t clear, you ask questions, and you use these moments as opportunities to grow.
 
 
 
 Skills
 
 
 
 Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
 
 
 <ul>
 <li>
 Respond effectively to the diverse perspectives, needs, and feelings of others.
 </li>
 <li>
 Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
 </li>
 <li>
 Use critical thinking to break down complex concepts.
 </li>
 <li>
 Understand the broader objectives of your project or role and how your work fits into the overall strategy.
 </li>
 <li>
 Develop a deeper understanding of the business context and how it is changing.
 </li>
 <li>
 Use reflection to develop self awareness, enhance strengths and address development areas.
 </li>
 <li>
 Interpret data to inform insights and recommendations.
 </li>
 <li>
 Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
 
 
 </li>
 </ul>
 
 Minimum Years Experience Required
 
 
 
 <ul>
 <li>
 Add here AND change text color to black or remove bullet and section title if not applicable
 
 
 </li>
 </ul>
 
 Additional Application Instructions
 
 
 
 <ul>
 <li>
 Add here AND change text color to black or remove bullet and section title if not applicable
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creativity, Database Administration, Database Management System (DBMS), Database Performance Management, Database Quality Assurance, Database Troubleshooting, Data Error Checking, Data Integrity, Data Management, Data Management Plan (DMP), Data Management Platform (DMP), Data Profiling, Data Quality, Data Quality Assessment, Data Quality Assurance Testing, Data Quality Automation, Data Quality Improvement Plans (DQIP), Data Science Troubleshooting, Data Warehousing Quality Assurance, Embracing Change {+ 15 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 Yes
 
 
 
 Job Posting End Date
 
</div>

ETIC, Quality Assurance - Senior Associate

<div>
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 At PwC, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimise their financial performance and make informed business decisions. These individuals handle financial analysis, budgeting, forecasting, and risk management.
 
 
 In cross border engagement operations at PwC, you will work with PwC member firms in all aspects of cross-border activities, including technology implementation and operational support. Your work will involve global cross-border engagement services (CBES) technology development and implementations, cultivating relationships with PwC member firm stakeholders, managing the vendor relationships, and providing oversight for operational support of CBES tools, travel data analysis, and the CBES budget.
 
 
 
 PwC Overview
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all
 
 
 we do. We&rsquo;re a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services
 
 
 
 About PwC ETIC - Egypt Technology And Innovation Centre
 
 
 
 PwC opened a new Technology &amp; Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP &amp; Oracle, to Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities.
 
 
 The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.
 
 
 
 Line Of Service And Overview
 
 
 
 Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC&rsquo;s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems
 
 
 
 Corporate Culture &amp; Working Environment
 
 
 
 Our culture is one of inclusivity and care, where we respect each other and our differences. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table.
 
 
 As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events.
 
 
 
 Job Summary
 
 
 
 The Finance Senior Associate is responsible for managing the day-to-day operations for their engagement teams within the Finance Service Tower, delivering Finance Managed Services to customers. This includes execution of processes, accountability for services level performance and continuous learning and improvement of the team.
 
 
 They also play a key role in helping to input into and execute the Finance Managed Services strategic plans and programs.
 
 
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Manages the day-to-day delivery for Finance engagements including oversight of key customer deliverables / outputs.
 </li>
 <li>
 Ensures timely and accurate processing of financial transactions across end to end finance processes for their engagements which may include procure to pay, record to report, order to cash and general ledger functions etc.
 </li>
 <li>
 Demonstrate sound understanding of financial reporting processes, risk and controls.
 </li>
 <li>
 Completes quality reviews and audits to ensure that delivery on their engagements is inline with established policies, procedures, compliance standards and customer expectations.
 </li>
 <li>
 Holds overall accountability for SLA / OLA compliance within their engagement team across Finance processes undertaken
 </li>
 <li>
 Applies analytical and financial modeling skills with holistic financial thinking and ability to interpret financial data.
 </li>
 <li>
 Manages your own workload as well as that of the engagement team&rsquo;s, including reporting on progress and issues escalations
 </li>
 <li>
 Monitors the performance of team members on their engagements on an ongoing basis and implements appropriate coaching
 </li>
 <li>
 Manages, mentors, and motivates their engagement team members, fostering a culture of excellence, high performance, and continuous learning
 </li>
 <li>
 Work collaboratively to drive ideas/solutions with peers and managers which will improve Client and PwC&rsquo;s efficiency.
 </li>
 <li>
 Helps to implement and adapt to new or changing processes quickly.
 </li>
 <li>
 Proactively build relationships with all team members within PwC including engagement with client teams as well as customers of our clients.
 </li>
 <li>
 Implements corrective actions to address any deviations, and continuously improves service delivery based on feedback
 </li>
 <li>
 Leads quality improvement initiatives based on feedback and observations
 </li>
 <li>
 Supports in executing the Finance Managed Services plans and programs to ensure the improvement of team performance and achievement of its objectives.
 
 
 </li>
 </ul>
 
 Expected Skills
 
 
 
 <ul>
 <li>
 Qualified Accountant with a minimum of 4+ years experience in a role relevant to Accounting or Financial Reporting
 </li>
 <li>
 Strong, practical knowledge with accounting/ reporting systems and Profit &amp; Loss and Balance Sheet
 </li>
 <li>
 Strong understanding of financial reporting processes, with knowledge and experience managing risk and controls
 </li>
 <li>
 Knowledge of accounting for financial instruments
 </li>
 <li>
 Excellent MS office skills
 </li>
 <li>
 Experience in coaching and coordinating a team to ensure deadlines are adhered to
 </li>
 <li>
 Experience in defining and tracking key performance indicators (KPIs) to measure the effectiveness and efficiency of finance operations
 </li>
 <li>
 Experience of working collaboratively to drive ideas/solutions with diverse teams to improve efficiencies
 </li>
 <li>
 Strong leader who can communicate fluently in English and demonstrate an ability to drive personal and collective accountability from a diverse team
 </li>
 <li>
 Self motivated and independent, and can demonstrate strong relationships with internal and external parties
 </li>
 <li>
 Able to work under pressure and meet deadlines; demonstrates strong analytical skills
 </li>
 <li>
 Demonstrates commercial awareness in daily service provision within own area of responsibility
 
 
 </li>
 </ul>
 
 Years Of Experience
 
 
 
 Part Qualified Accountant with minimum 4 years experience or Qualified Chartered accountant with experience in a role relevant to Accounting or Financial Reporting
 
 
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Budgetary Management, Business Administration, Business Transformation, Communication, Cost Management, Creativity, Cross-Border Regulations, Data Analytics, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Engagement Management, Implementation Research, Inclusion, Intellectual Curiosity, Issue Identification, Learning Agility, Operations Management, Operations Support, Optimism {+ 16 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, Finance Senior Associate

<div>
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 
 About PwC ETIC - Egypt Technology and Innovation Centre
 
 
 
 PwC is opening a new Technology &amp; Innovation Center in Cairo that will deliver high quality technology solutions to consulting Clients across the globe. The Centre will provide a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP &amp; Oracle, to cyber security, data analytics, custom development and cloud services utilising AWS, Azure and Google, as well as expanding our existing managed services capabilities.
 
 
 The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.
 
 
 
 
 Forensic Technology
 
 
 
 
 Our Forensic Technology team helps clients manage vast amounts of electronic data and helps to locate the key emails, mobile phone evidence and electronic documents needed to investigate complex, fast-paced issues often in the public eye.
 
 
 Prevention is even better; knowing where vulnerabilities are and managing the risks involved. When disputes or regulatory investigations arise, a timely resolution relies on organisations being prepared. And this is what we help our clients with every day.
 
 
 
 
 eDiscovery
 
 
 
 
 Searching the personal computer and smartphone of an executive suspected of intellectual property theft, or identifying emails containing evidence of price fixing are the kinds of challenges we tackle every day as part of the team within one of the largest dedicated forensic technology practices in the world. In simple terms, we specialise in providing the technology skills required to respond to crisis events such as legal disputes or regulatory investigations.
 
 
 
 Example Of Responsibilities
 
 
 
 <ul>
 <li>
 Conduct research to develop new techniques and methodologies which support our Digital Forensic capabilities. This includes staying up-to-date with the latest trends and challengers in the field, and working to develop solutions to address them. This focuses on Mobile / Computer forensics and cloud based platforms, our main toolsets are Cellebrite, XRY, Magnet Forensics Axiom and Opentext EnCase Forensic.
 </li>
 <li>
 Improving the use of our existing Digital Forensic Tools. This involves thinking about how we can improve our use of the existing off-the-shelf that we licence. This might include software development of addons/plugins, testing new features and contributing to our strategy around addressing specific issues - for example improving how we extract and report mobile chat data.
 </li>
 <li>
 Automation and AI. Focus on how we can automate our Digital Forensic processes using AI and other technologies to enhance our offering to clients and make delivery of Digital Forensic engagements more efficient and commercially successful.
 </li>
 <li>
 Training. Help create comprehensive training material on new tools and methodologies, and deliver via the appropriate channel. Work with territory L&amp;D teams to provide a good learning experience for junior and senior team members.
 </li>
 <li>
 Collaboration. Work collaboratively with the PwC Digital Forensics, eDiscovery and Cyber communities to understand their challenges and needs. Create and maintain relationships with the wider digital forensics community including third party vendors to evaluate and test product offerings which may be beneficial to our clients. Work with procurement, tech risk and OGC to onboard new third party vendors.
 </li>
 <li>
 Quality Assurance and Compliance. Researching and distilling the requirements of legal and industry regulation which impact our Digital Forensic work in the UK. This includes ISO 27000 Series international standards and the Forensic Science Regulator&rsquo;s code of practice. Provide support to teams on developing and maintaining processes which implement the requirements of these regulations.
 </li>
 <li>
 Knowledge Sharing. Be aware of the latest industry developments from relevant conferences and workshops relating to Digital Forensics which may be relevant to our Digital Forensic engagements. Contribute to PwC published blogs and other knowledge sharing/marketing material.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Experience with mainstream digital forensic tools from Cellebrite, Magnet Forensics, MSAB, OpenText and others. Required.
 </li>
 <li>
 Has previous experience in performing digital forensic investigations as a practitioner working in a commercial or law enforcement setting. Required.
 </li>
 <li>
 Has previous experience in deployment and management of cloud platforms, including (some of) Azure, AWS, GCP, Microsoft 365 and Google Workspace. Required.
 </li>
 <li>
 Has or is able to build relationships with stakeholders and third party vendors. Required.
 </li>
 <li>
 Experience of creating technical documentation and written processes appropriate to both a technical (e.g. Other Technologists) and non-technical audience (e.g. Leadership). Required
 </li>
 <li>
 Software development and testing experience Desirable
 </li>
 <li>
 Experience of creating and/or delivering technical training. Desirable
 </li>
 <li>
 Experience of working in, and supporting the maintenance of, an ISO-accredited environment (either ISO17025 or ISO17020). Desirable.
 </li>
 <li>
 Experience of Relativity (Relativity One, Server, Collect, Legal Hold, Translate, Redact, Contracts) or similar Required
 </li>
 <li>
 Experience of Intelligent Voice or similar Desirable
 </li>
 <li>
 Experience of Brainspace or similar Desirable
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 
 Degrees/Field Of Study Required
 
 
 
 Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, eDiscovery and Digital Forensics Associate

<div>
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 
 About PwC:
 
 At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team.
 
 
 
 Role Description/ Purpose
 
 
 
 Technical Business analyst working in a team of analysts on digital asset delivery.
 
 
 
 Key Responsibilities/ Activities
 
 
 
 Details on the core tasks and activities that the person will perform
 
 
 Requirements gathering, backlog population, business case creation, workshops, business requirements documentation etc.
 
 
 
 Key Skills Required
 
 
 
 
 Management Requirements
 
 management is an activity that requires the identification, documentation, tracking, communication, and verification of the stakeholders&rsquo; requirements within a project. It also involves managing changes to the requirements to ensure that the proposed solution meets the stakeholders&rsquo; needs.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e. experience in requirements gathering for digital assets)
 
 
 
 Business Process Workflow
 
 Business process workflow is a method of managing and visualizing a business process from start to finish. It typically involves the visualization of tasks, tasks associated with specific individuals or teams, and the sequence of tasks which must be completed in order for the process to reach completion. It outlines the flow of activities, resources, and information.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in using tooling to capture and visualise business processes)
 
 
 
 Business Process Improvement
 
 Business process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of future state processes)
 
 
 
 Non-Functional Requirement (NFR)
 
 A non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviors. They are contrasted with functional requirements that define specific behavior or functions. The plan for implementing functional requirements is detailed in the system design.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in documenting non-functional requirements)
 
 
 
 Developing User Stories
 
 Developing user stories is developing ways to describe the why and the what behind the day-to-day work of development team members, often expressed as persona + need + purpose. Understanding their role as the source of truth for what your team is delivering, but also why, is key to a smooth process.Must HaveIntermediateGained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of user story documentation)
 
 
 
 Requirement Workshops
 
 Collaborative sessions or meetings involving stakeholders and subject matter experts to gather, analyze, and define requirements for a project, system, or solution.Nice To Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience of running requirements gathering workshops with technology and business stakeholders)
 
 
 
 Relevant Experience Areas
 
 
 
 Fluent German and English language proficiency
 
 
 8+ years of relevant work experience in Business Analysis
 
 
 Particular industries, domains or technologies that the person should be familiar with
 
 
 Experience working with project teams building software assets in a technical business analyst capacity, gathering requirements, populating backlogs with well formed information, a good understanding of creating business cases, using process mapping tools, and producing high quality documentation.
 
 
 
 Training/ Qualifications Required
 
 
 
 Any certifications, educational background or mandatory training
 
 
 Ideally BCS Diploma in Business Analysis, Workshop facilitation &amp; ideation, Benefits analysis &amp; definition, BCS or APMG Agile BA certification
 
 
 
 Preferred Communication Skills
 
 
 
 Expectations for internal or client engagement levels and of English proficiency
 
 
 Multiple, virtual meetings, written, high level of english proficience
 
 
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Opportunities, Business Process Consulting, Business Process Improvement, Business Strategy, Business Transformation, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Creativity, Customer Experience (CX) Strategy, Customer Insight, Customer Strategy, Data Analytics, Embracing Change, Emotional Regulation, Empathy, Go-to-Market Strategies, Inclusion {+ 14 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, Business Analyst - Manager (German Speaker Only)

<div>
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery.
 
 
 In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders.
 
 
 
 About PwC ETIC - Egypt Technology And Innovation Centre
 
 
 
 PwC opened a new Technology &amp; Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP &amp; Oracle, to Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities.
 
 
 The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture
 
 
 
 A Brief Summary Of The Role
 
 
 
 The Senior Associate Service Designer is responsible for crafting and enhancing the user experience across our services. This role involves working collaboratively with various teams to understand user requirements and design solutions that align with business objectives. The ideal candidate will combine strategic thinking, creativity, and technical expertise to deliver impactful service solutions
 
 
 
 Key Responsibilities/ Activities
 
 
 
 Details on the core tasks and activities that the person will perform
 
 
 <ul>
 <li>
 Service Design and Development:
 
 
 </li>
 </ul>
 Lead the design and development of service solutions from concept to implementation.
 
 
 Utilize design thinking methodologies to facilitate workshops and co-design sessions with stakeholders and users.
 
 
 <ul>
 <li>
 Research and Analysis:
 
 
 </li>
 </ul>
 Conduct qualitative and quantitative research to understand user needs, behaviors, and pain points.
 
 
 Analyze research findings to develop insights and identify opportunities for service improvement.
 
 
 <ul>
 <li>
 Prototyping and Testing:
 
 
 </li>
 </ul>
 Create prototypes and service blueprints to visualize and test service concepts.
 
 
 Conduct usability tests and gather feedback to iterate and refine service designs.
 
 
 <ul>
 <li>
 Collaboration and Communication:
 
 
 </li>
 </ul>
 Work closely with product managers, UX designers, developers, and other stakeholders to ensure alignment and integration of service design.
 
 
 Communicate service design concepts and recommendations effectively to diverse audiences, including senior leadership.
 
 
 <ul>
 <li>
 Continuous Improvement:
 
 
 </li>
 </ul>
 Monitor service performance and user feedback to identify areas for ongoing improvement.
 
 
 Stay updated on industry trends and best practices to incorporate innovative approaches into service design.
 
 
 
 Key Skills Required
 
 
 
 Specific technical or soft skills the person needs to be effective
 
 
 
 Design Thinking
 
 A human-centered approach to innovation and problem-solving that emphasizes understanding the needs and experiences of users.Must HaveIntermediateAbility to apply design thinking principles to projects with some guidance.
 
 
 Ability to support the facilitatation of workshops and guide teams through the design thinking process, including empathy, define, ideate, prototype, and test phases.
 
 
 Ability to identify user needs and pain points and recommended actionable insights.
 
 
 Familiarity with design thinking tools and methods, such as user journey mapping and empathy mapping, and ability to use them effectively in projects.
 
 
 
 Ideation
 
 The ability to generate a wide range of ideas and potential solutions. Ideation encourages creativity and free-thinking, often through brainstorming sessions and collaborative workshops.Must HaveIntermediateAbility to generate a wide range of ideas and solutions independently and in a team setting and can lead brainstorming sessions and encourage participation with support.
 
 
 Proficient in using ideation tools and techniques such as mind mapping, sketching, and collaborative digital tools.
 
 
 
 Testing
 
 The skill of evaluating prototypes and solutions through user feedback and observation. Testing is crucial for understanding how users interact with a design and identifying areas for improvement.Must HaveIntermediateAbility to design and conduct usability tests and gather user feedback. Can analyze results to identify strengths and weaknesses in a design.
 
 
 Understands how to iterate on designs based on test results and user feedback, making informed decisions for improvements.
 
 
 Ability to work effectively with cross-functional teams to integrate testing results into design processes.
 
 
 
 Collaboration and Communication
 
 Ability to effectively communicate and collaborate with stakeholders at various levels of seniorityMust HaveIntermediateAbility to communicate design concepts and ideas clearly to diverse audiences, including non-designers and stakeholders.
 
 
 Ability to work collaboratively in team environments and is able to mediate and resolve conflicts with support.
 
 
 Ability to effectively engage with stakeholders to gather feedback and align design goals with business objectives.
 
 
 
 Prototyping
 
 Creating tangible representations of ideas to explore their feasibility and gather feedback. Prototyping allows designers to test concepts in real-world scenarios and refine them based on user interaMust HaveIntermediateProficient in using prototyping tools (e.g., Sketch, Figma, Adobe XD) to create mid-fidelity prototypes.
 
 
 Ability to design prototypes that are sufficiently detailed to test specific assumptions and gather user feedback.
 
 
 Ability to incorporate feedback into prototypes to refine and improve design solutions iteratively.
 
 
 
 Qualifications Required
 
 
 
 Foundational Service Design training or certification is a plus
 
 
 Excellent English language proficiency
 
 
 
 Product Management Experience With The Above Mentioned Skillset
 
 
 
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Process Improvement, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility, Optimism, Process Mapping, Process Standardization, Program Management, Project Budgeting, Project Coordination, Project Delivery, Project Documentation, Project Governance {+ 19 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, Service Designer - Senior Associate

Worley

<div>
 Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. Right now, we&rsquo;re bridging two worlds, moving towards more sustainable energy sources, while providing the energy, chemicals and resources needed now.
 
 
 
 Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. For more information, visit
 
 
 Worley.com
 
 
 
 As
 
 Senior Quality Assurance Expert
 
 you will be responsible for planning and executing the quality assurance functions on a nuclear project, providing direct interface with the Customer and assists in the training of the Customer&rsquo;s personnel.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Provides support to the Project Quality Manager and the Project management team.
 </li>
 <li>
 Represents Worley Quality team at internal &amp; external meetings on the project.
 </li>
 <li>
 Implements Worley Project procedures and processes.
 </li>
 <li>
 Supports Customer&rsquo;s Quality Organization in performing internal audits and audits of Project Contractors and Subcontractors.
 </li>
 <li>
 Supports Customer&rsquo;s Quality Organization in managing the nonconformances and corrective actions during project implementation.
 </li>
 <li>
 Coordinates effectively with Project personnel.
 </li>
 <li>
 Completes reports of work performed accurately and on time
 </li>
 <li>
 Reports on project performance against the baseline plan.
 </li>
 <li>
 Ensure participation in safety and hazard assessments.
 </li>
 <li>
 Reviews and reports on process compliance.
 </li>
 <li>
 Reviews and comments on QA programs and Quality plans, processes, and procedures prepared by the Contractors and their Subcontractors.
 </li>
 <li>
 Reviews, comments, and prepares drafts of client correspondence pertaining to QA systems and processes.
 </li>
 <li>
 Performs other duties as required or assigned.
 
 
 </li>
 </ul>
 
 Experience And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering.
 </li>
 <li>
 Strong technical skills; 8+ years of experience in quality assurance in nuclear power plant operation and nuclear construction projects, including experience in audits.
 </li>
 <li>
 Valid qualification as an auditor is a plus.
 </li>
 <li>
 Recognized as having a specialized depth or breadth of expertise.
 </li>
 <li>
 Excellent report writing skills.
 
 
 </li>
 </ul>
 
 Special Job Requirements
 
 
 
 <ul>
 <li>
 Ability to communicate, influence and persuade.
 </li>
 <li>
 Strong written and verbal communication skills in English essential, understanding of Russian is a plus.
 </li>
 <li>
 Sound engineering background.
 </li>
 <li>
 Prudent use of confidential information.
 </li>
 <li>
 Organized and disciplined, with a capability to plan and schedule tasks and events.
 </li>
 <li>
 Ability to work and interact with multi-cultural teams.
 
 
 </li>
 </ul>
 
 Moving forward together
 
 
 
 At Worley we want our people to be energised and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection, and innovation.
 
 
 We recognise the value of equal employment opportunity and are committed to promoting fairness, equity and diversity in its workplace hence we encourage applications from people with a variety of experience and backgrounds. We&rsquo;re building a diverse, inclusive, and respectful workplace where everyone feels they belong, can be themselves, and are heard.
 
 
 Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. Apply today.
 
 
 
 Company
 
 
 
 Worley
 
 
 
 Primary Location
 
 
 
 EGY-CAI-Cairo
 
 
 
 Job
 
 
 
 Quality
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Employment Type
 
 
 
 Employee
 
 
 
 Management Level
 
 
 
 Individual Contributor
 
 
 
 Job Posting
 
 
 
 Aug 29, 2025
 
 
 
 Unposting Date
 
 
 
 Nov 28, 2025
 
 
 
 Reporting Manager Title
 
 
 
 Senior Project Manager
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Senior Quality Assurance Expert

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