event operations manager

Oscar Health

<div>Hi, we're Oscar. We're hiring a Senior Event Operations Manager to join our Marketing team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves&mdash;one that behaves like a doctor in the family.

About the role:

This role sits within the Event Marketing Center of Excellence and is principally accountable for supporting internal stakeholders in the organization and delivery of assigned event programs as well as the creation of enablement materials for self-service event delivery. This role works independently to provide project and program management services to cross-organizational marketing partners and agency vendors.

You will report into the Associate Director of Corporate Events.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $135,792 - $178,227 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Responsibilities:
<ul>
<li>Serve as a project manager for assigned event programs, ensuring timely and effective delivery, by tracking deliverables, managing stakeholders and communications, and providing event operational expertise throughout the process</li>
<li>Coordinate with internal stakeholders and external agencies in support of event delivery, managing functional areas including but not limited to: venues, hotels, contractors, audio/visual and production, food and beverage, temporary staffing, health and safety, accessibility, environmental design and transportation</li>
<li>Create scalable mechanisms and playbooks that enable stakeholders to successfully self-service the organization and execution of events in a matrixed organization, including through the development and delivery of written and visual training materials</li>
<li>Assist in developing budgets, prepare regular reporting, and oversee measurement of assigned programs</li>
<li>Act as strategic advisor to internal stakeholders, providing advice and support in all areas of event delivery</li>
<li>Compliance with all applicable laws and regulations</li>
<li>Other duties as assigned</li>
</ul>
Requirements:
<ul>
<li>8+ years of experience planning and executing event marketing programs</li>
<li>Bachelor's degree in a related field (event management, hospitality, technical theatre, marketing, communications, business, or similar).</li>
</ul>
Bonus points:
<ul>
<li>Strong expertise in managing the delivery of multiple event operations functional areas (e.g., sourcing, space planning, venue management, vendor management, food and beverage, budgeting, risk management and compliance, accessibility, health and safety, atmospheric design, etc.)</li>
<li>Experience planning events across a wide variety of formats (e.g., hospitality programs, ancillary events, tradeshows, and corporate meetings)</li>
<li>Extensive experience in project management, demonstrating the ability to multi-task, quickly shift priorities, and proactively resolve challenges while operating with minimal supervision</li>
<li>Experience delivering events in-house at a brand or corporation</li>
<li>Certified Meeting Professional (CMP) designation</li>
<li>Experience with field marketing and the design and operationalization of field or regionally-aligned marketing and event programs</li>
<li>Team player with strong interpersonal and communication skills; ability to work with various groups across the organization and adept at stakeholder management</li>
<li>Knowledge of various marketing and workplace productivity technologies and experience leveraging artificial intelligence to optimize the design and delivery of work product</li>
</ul><div>
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care - an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.</div></div>

Senior Event Operations Manager

FIFA World Cup 2026™ - Canada, Mexico and the United States

<div>
 
 Department:
 
 Tournament Time Role | EG
 
 
 
 Employment Type:
 
 Fixed Term Contract
 
 
 
 Location:
 
 All Locations
 
 
 
 Description
 
 
 
 At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26&trade; will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
 
 
 
 FIFA World Cup 26 Skills Framework
 
 
 
 
 ACCOUNTABILITY:
 
 Demonstrate commitment to responsibilities and objectively analyze one&rsquo;s behavior, while assuming consequences of one&rsquo;s own actions and/or decisions and learning from one&rsquo;s mistakes.
 
 
 
 DECISION MAKING:
 
 Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
 
 
 
 INCLUSIVITY:
 
 Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
 
 
 
 INITIATIVE:
 
 Capacity to do things on one&rsquo;s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
 
 
 
 INNOVATION:
 
 Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
 
 
 
 LEADERSHIP:
 
 Ability to lead one&rsquo;s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team&rsquo;s skills and talents.
 
 
 
 VISION:
 
 Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
 
 
 Main Activities and Responsibilities
 
 
 The Event Logistics team supports the planning, coordination, and delivery of logistics operations for the FIFA World Cup 26&trade; across all Host Cities. These roles contribute to the safe and efficient movement of teams, personnel, equipment, and assets across venues, operational sites, and transport hubs, working in close coordination with multiple FIFA Functional Areas and external partners.
 
 
 
 This Job Posting Supports Multiple Event Logistics Roles, Including
 
 
 
 <ul>
 <li>
 PMA Logistics
 </li>
 <li>
 Deputy Manager, Venue Logistics
 
 
 </li>
 </ul>
 
 PMA Logistics &ndash; Key Responsibilities
 
 
 
 <ul>
 <li>
 Serve as the primary logistics representative for Participating Member Association (PMA) operations, liaising with FIFA Functional Areas and external stakeholders across assigned venues and Host Cities.
 </li>
 <li>
 Support the planning, implementation, and delivery of PMA logistics operations, including team movements between airports, team base camps, training sites, and match venues.
 </li>
 <li>
 Implement PMA-specific logistics plans, policies, procedures, and escalation protocols to ensure seamless and integrated service delivery across Canada, Mexico, and the United States.
 </li>
 <li>
 Coordinate closely with Team Services, Event Transport, Security, and Venue Logistics to align PMA movements, routing, and operational execution.
 </li>
 <li>
 Lead and manage the PMA Logistics and Roaming Teams, including staffing plans, task assignments, performance oversight, and staff wellbeing.
 </li>
 <li>
 Oversee PMA equipment movements and roaming logistics operations, ensuring agreed service levels, cost efficiency, and operational accuracy.
 </li>
 <li>
 Conduct quality assurance for temporary PMA staff and drivers, ensuring compliance with logistics procedures, health &amp; safety standards, and training requirements.
 </li>
 <li>
 Support sustainability initiatives and health &amp; safety compliance across all PMA logistics activities.
 </li>
 <li>
 Track PMA movements, maintain direct communication with PMA teams as required, and support issue resolution in real time.
 </li>
 <li>
 Contribute to logistics planning, reporting, and continuous improvement to minimize costs and operational inefficiencies.
 
 
 </li>
 </ul>
 
 Deputy Manager, Venue Logistics &ndash; Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide logistics support across the Host City, including competition and non-competition venues.
 </li>
 <li>
 Support the Manager, Venue Logistics, in planning and delivering daily venue logistics operations.
 </li>
 <li>
 Supervise on-site Event Logistics staff, contractors, and service providers to ensure FIFA operational standards are met.
 </li>
 <li>
 Coordinate workforce assignments, schedules, and welfare, and conduct daily staff briefings with a focus on health and safety.
 </li>
 <li>
 Oversee the receipt, storage, distribution, and replenishment of goods and equipment, maintaining accurate inventory records.
 </li>
 <li>
 Manage the setup, maintenance, and dismantling of functional areas, furniture, and logistical assets in line with approved layouts and quantities.
 </li>
 <li>
 Ensure compliance with logistics procedures, health and safety requirements, and venue security protocols.
 </li>
 <li>
 Support management of logistics compounds, storage facilities, and delivery operations.
 </li>
 <li>
 Assist PMA operations with team equipment movements during tournament periods.
 </li>
 <li>
 Prepare operational reports, support issue resolution, and promote sustainability initiatives through efficient resource and waste management.
 
 
 </li>
 </ul>
 
 Location
 
 
 
 This role supports stadium operations across multiple FIFA World Cup 26&trade; Host Cities. Not all roles will be required in every Host City.
 
 
 
 United States
 
 
 
 Current Host Cities include, but are not limited to:
 
 
 Atlanta, Georgia
 
 
 <ul>
 <li>
 Boston, Massachusetts
 </li>
 <li>
 Dallas, Texas
 </li>
 <li>
 Houston, Texas
 </li>
 <li>
 Kansas City, Missouri
 </li>
 <li>
 Los Angeles, California
 </li>
 <li>
 Miami, Florida
 </li>
 <li>
 New York / New Jersey Area
 </li>
 <li>
 Philadelphia, Pennsylvania
 </li>
 <li>
 San Francisco, California
 </li>
 <li>
 Seattle, Washington
 
 
 </li>
 </ul>
 
 Mexico
 
 
 
 Guadalajara, Jalisco
 
 
 <ul>
 <li>
 Mexico City
 </li>
 <li>
 Monterrey, Nuevo Le&oacute;n
 
 
 </li>
 </ul>
 
 Canada
 
 
 
 All positions have been filled.
 
 
 Your Profile
 
 
 
 Education &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Logistics, Supply Chain Management, Event Management, Sports Management, Business Administration, or a related field preferred.
 </li>
 <li>
 Experience working in logistics, supply chain, event operations, venue operations, or major sporting events.
 </li>
 <li>
 Experience coordinating with multiple stakeholders such as suppliers, service providers, airports, hotels, and venue teams.
 </li>
 <li>
 Experience supervising staff, volunteers, or contractors (required for Manager and Deputy Manager roles).
 </li>
 <li>
 Experience working in fast-paced, multicultural, and operationally complex environments is an advantage.
 </li>
 <li>
 Familiarity with team equipment movements, transport flows, and large-scale event logistics planning is preferred.
 </li>
 <li>
 Equivalent professional experience in logistics or major event operations may be accepted.
 </li>
 <li>
 Training in project management, health &amp; safety, or transport/logistics systems is an asset.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 Fluent in English.
 </li>
 <li>
 Spanish and/or French proficiency is a plus.
 
 
 </li>
 </ul>
 
 Language
 
 
 
 <ul>
 <li>
 Fluent in English. Spanish and/or French proficiency is a plus
 
 
 </li>
 </ul>
 
 Technology
 
 
 
 <ul>
 <li>
 Proficient in MS Office (Excel, Word, PowerPoint, Visio &amp; Project) and planning software and online collaboration tools
 </li>
 <li>
 Proficient in MS Office (Excel, Word, PowerPoint, Visio &amp; Project).
 </li>
 <li>
 Experience using logistics planning tools, dashboards, transport systems, rate card systems, and online collaboration platforms.
 </li>
 <li>
 Familiarity with event management systems, workforce tools, or operational databases is an advantage.
 
 
 </li>
 </ul>
 Equal Opportunities
 
 
 FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
 
 
 
 About FWC2026
 
 
 
 
 The FIFA World Cup 26&trade; will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.
 
 
 
 This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
</div>

Venue Logistics Operations – FIFA World Cup 26™ | All Host Cities

SEEC Institute

Role: Operations Manager Location: Must be based in Washington, DC (Full Time, Remote-First) Experience: 2-5 years of experience in operations, project management, nonprofit management, or a related field. Current undergraduate students are not eligible for this role. Salary: $55,000- 75,000 based on experienceAbout SEEC Institute: SEEC Institute is a Washington, D.C.-based nonprofit organization committed to bridging the gap between the private sector, Congress, environmental advocates, and other experts to advance large-scale climate and environmental solutions. With a startup-style environment, we thrive on creativity, adaptability, and collaboration to drive impactful initiatives.Position SummarySEEC Institute is seeking an Operations Manager to build and manage the operational infrastructure that powers our events, compliance processes, and internal systems. This role will serve as the operational backbone of the organization and will involve a mix of administrative, operations, and strategic responsibilities.This is a high-ownership role for someone who thrives on creating order from complexity, building repeatable systems, and proactively solving problems. The ideal candidate is detail-oriented, highly organized, and comfortable operating in a fast-paced, mission-driven environment.The position reports directly to the Executive Director.Core ResponsibilitiesEvent Management &amp; External Convenings<ul><li>Lead execution of conferences, stakeholder convenings, and external events, in conjunction with our Director of External Affairs</li><li>Develop and manage timelines, vendor relationships, contracts, and budgets (non-accounting)</li><li>Coordinate logistics with partners, and venues, including Congressional offices</li><li>Build repeatable event playbooks to streamline future execution</li></ul>Internal Operations &amp; Systems<ul><li>Assist in the design and improvement of internal workflows and operational systems</li><li>Implement and maintain SOPs and internal documentation</li><li>Identify inefficiencies and implement process improvements</li><li>Assist with management of operational tools and systems (e.g., CRM, event platforms, project management software)</li><li>Oversee vendor relationships and operational contracts</li><li>Prepare, submit, and track required ethics documentation for events and engagements, in conjunction with policy and external relations staff</li><li>Develop templates and internal processes to ensure consistent compliance execution</li></ul>QualificationsRequired:<ul><li>2-5 years of experience in operations, project management, nonprofit management, or a related field</li><li>Completed an undergraduate degree; current undergraduate students are not eligible for this role</li><li>Experience with complex events with multiple external stakeholders</li><li>Exceptional attention to detail and organizational skills</li><li>Strong written communication skills, particularly for formal documentation</li><li>Demonstrated ability to build or improve systems and processes</li><li>Ability to manage multiple high-stakes deadlines simultaneously</li></ul>Preferred:<ul><li>Experience working with or adjacent to congressional offices, federal agencies, or regulated environments</li><li>Familiarity with House and Senate ethics rules</li></ul>What We&rsquo;re Looking ForThe ideal candidate:<ul><li>Takes ownership and does not wait for detailed direction</li><li>Enjoys building structure where it doesn&rsquo;t yet exist</li><li>Balances precision with speed</li><li>Brings strong judgment and discretion</li><li>Is comfortable operating independently in a small, mission-driven team</li></ul>Scope of Role This full-time position focuses on operations, compliance, and execution. It does not include bookkeeping/accounting or fundraising/development responsibilities.Reports to: Executive DirectorBenefits:<ul><li>Competitive salary ($55,000- 75,000)</li><li>Health, dental, and vision insurance</li><li>Generous paid time off (PTO)</li><li>Professional development opportunities</li></ul>How to Apply: (applications not submitted in the following manner will not be considered)Please submit your resume and a cover letter in a single PDF, detailing your interest and qualifications for this role, to info@seecinstitute.org by March 20, 2026.Job Type: Full-timePay: $55,000.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Washington, DC 20003

Operations Manager

Museum of Jewish Heritage - A Living Memorial to the Holocaust

<div><div><div><div><div>The Operations Manager is responsible for overseeing and maintaining the Museum&rsquo;s audio-visual systems in the theater and exhibition spaces in collaboration with departments across the Museum. The position also manages the physical and logistical preparations for events, programs, rentals, and administration.
Responsibilities:
<ul><li>Maintain equipment in the theater spaces, A/V, lights, and sounds Protek systems; as well as assisting programs and rentals with A/V setup and production</li>
<li>Oversee A/V integration with exhibitions in collaboration with Collections &amp; Exhibitions Department, IT, and related consultants</li>
<li>Directly supervise the Operations Coordinator in matters regarding building systems and event support, including deliveries, physical preparation of the Museum spaces, cleanup, and timely updates of the Museum&rsquo;s Building Calendar</li>
<li>Lead the pre- and post-internal event set-up process with all relevant departments to review the logistical planning of programs and events</li>
<li>Oversee operations inventory and equipment for everyday operational use, and make recommendations on upgrades as needed</li>
<li>Assist with the setup and breakdown of tables, chairs, equipment, etc.</li>
<li>Serves as a point of contact for Museum partners</li>
<li>Work closely with the Director of Rentals Services</li>
<li>Record keeping and maintenance scheduling to ensure the Museum&rsquo;s premises is clean and operating efficiently</li>
<li>Other projects as needed</li>
</ul>
Requirements:
<ul><li>At least three years of experience in theatrical production or operation of public museum or performance spaces</li>
<li>Proven knowledge of a/v and technical systems including lighting, soundboards, etc.</li>
<li>Must be able to lift 50 pounds or more</li>
<li>Excellent interpersonal skills and management experience preferred</li>
<li>Computer proficiency (Microsoft Office, Word, Excel)</li>
<li>Must be available to work weekends and evenings and be open to working a flexible schedule to support public programs and special events.</li>
</ul>
Position Details:
<ul><li>Reports to Associate Director, Operations</li>
<li>Annual Salary: $66,300 with generous benefits</li>
<li>Full-time, 40 hours a week with Sunday &ndash; Thursday schedule</li>
</ul>
The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.
For consideration, qualified candidates should submit their resume and letter of interest to: humanresources@mjhnyc.org with &ldquo;Operations Manager&rdquo; in the subject line.</div></div></div></div></div>

Rawhide

<div>Summary:
The FoodBeverage Manager is responsible for planning, coordinating, and executing a wide range of events at Rawhide Western TownEvent Center. This role requires a creative, organized, and detail-oriented individual who can manage multiple events simultaneously while ensuring the highest level of customer satisfaction. The FoodBeverage Manager will work closely with clients, vendors, and internal teams to deliver seamless and memorable events that align with Rawhide's unique Western theme.
Responsibilities:<div>
Event Planning and Coordination: 
<ul><li>Collaborate with clients to understand their event requirements, objectives, and budgets.</li><li>Develop detailed event plans, timelines, and schedules.</li><li>Coordinate with internal departments (e.g., catering, entertainment, operations) to ensure all event aspects are covered.</li><li>Source and manage relationships with external vendors and suppliers.</li></ul></div><div>
Event Execution: 
<ul><li>Oversee the setup, execution, and breakdown of events.</li><li>Ensure all event activities adhere to established plans and timelines.</li><li>Address any issues or challenges that arise during events promptly and effectively.</li><li>Ensure compliance with all safety and regulatory requirements.</li></ul></div><div>
Client Relations: 
<ul><li>Serve as the main point of contact for clients throughout the event planning and execution process.</li><li>Conduct site visits and walkthroughs with clients to finalize event details.</li><li>Provide exceptional customer service and ensure client satisfaction.</li></ul></div><div>
Budget Management: 
<ul><li>Develop and manage event budgets, ensuring all expenses are tracked and within approved limits.</li><li>Negotiate contracts and pricing with vendors to maximize cost-efficiency.</li><li>Prepare post-event financial reports and evaluations.</li></ul></div><div>
Marketing and Promotion: 
<ul><li>Collaborate with the marketing team to promote events and increase attendance.</li><li>Utilize social media, email marketing, and other channels to engage potential clients and attendees.</li><li>Develop promotional materials and content that highlight the unique aspects of Rawhide events.</li></ul> 
Team Leadership and Training: 
<ul><li>Lead, train, and motivate a team of event staff and volunteers.</li><li>Assign tasks and responsibilities to team members and ensure they are well-prepared for their roles.</li><li>Conduct performance evaluations and provide feedback to improve team performance.</li></ul></div><div>
Continuous Improvement: 
<ul><li>Gather feedback from clients and attendees to identify areas for improvement.</li><li>Stay updated on industry trends and best practices in event management.</li><li>Implement new ideas and strategies to enhance the overall event experience at Rawhide.</li></ul></div>
Supervisor Responsibility: 
Oversees the supervision of personnel, which includes hiring, work allocation, training, problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance; provides guidance and feedback for assigned staff.
Other Duties: 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.<div>
Working Conditions: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work will primarily be performed in an office environment. 
<ul><li>Work will be performed both inside and outside on a regular basis, in most weather conditions.</li><li>Noise level in the work environment is usually moderate.</li><li>Evening, weekend, and holiday shifts are required as a normal part of this position.</li><li>Occasional local day travel, Local travel to managed businesses.</li></ul></div>
Physical Demands: 
While performing the duties of this job, the employee is regularly required to sit, stand, and walk extended period. The employee occasionally is required to bend, climb, stoop, lift, carry, push, kneel, crouch, or crawl. The employee must regularly lift and/or move 25 pounds, and occasionally lift and/or move up to 75 pounds.<div> 
Required Qualifications: 
<ul><li>High School diploma or GED.</li><li>Food Handler's Card</li><li>Serv Safe Manager Certification within 90 days of hire.</li><li>Three (3) years of experience in event planning, management or related experience.</li><li>CPR and First Aid Certification within 90 days of hire.</li><li>Flexibility to work evenings and weekends as required for client meetings and events.</li><li>Valid AZ driver's license, provide a 39-month satisfactory MVR report.</li><li>Obtain a Tribal operator driving permit at the time of hire.</li><li>A satisfactory result obtained through a test for illegal drugs.</li><li>Acknowledge and agree to maintain a drug-free workplace.</li></ul> 
Preferred Qualifications: 
<ul><li>Strong organizational and multitasking skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Creative problem-solving skills and attention to detail.</li><li>Knowledge and experience working with Gila River Indian Community or other Native American Communities.</li><li>Proficient in MS office and other relevant workplace tools.</li></ul></div></div>

Rawhide- Food and Beverage Manager

EOS Hospitality

<div>What will I be doing?
As Event Services Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:<ul><li>
Organize, plan and prioritize your duties by developing plans and goals.
</li><li>Timely communication to internal and external clients via telephone, email, written documents or in person.
</li><li>Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
</li><li>Demonstrate knowledge of job systems, products, systems, and processes.
</li><li>Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
</li><li>Selling and influencing both internal and external clients.
</li><li>Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
</li><li>Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
</li><li>Participate in customer site inspections and assist with the sales process as necessary.
</li><li>Other duties as necessary based on business needs.
</li><li>Regular attendance.
What are we looking for?
<ul>
<li>Minimum 1 Year of Hospitality Experience, related experience at manager level.
</li><li>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</li>
<li>Knowledge of the hotel property management systems (Delphi, Opera)</li>
<li>Excellent listening and problem solving skills</li>
<li>Ability to exceed expectations of guests and team members</li>
<li>Negotiating skills</li>
</ul>
Benefits

We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
<ul>
<li>Paid Parental Leave</li>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Vacation, Sick and Holiday Pay</li>
<li>Company Basic Life Insurance</li>
<li>Company paid Accidental Death &amp; Dismemberment</li>
<li>Company paid Short Term Disability</li>
<li>Company paid Long term Disability</li>
<li>401k Retirement Plan</li>
</ul>
EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

We are a drug free workplace. Pre-employment background assessment required.

Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</li></ul></div>
 
<div><h4 class="jobSectionHeader">Description</h4>
What will I be doing?
As Event Services Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:<ul><li>
Organize, plan and prioritize your duties by developing plans and goals.
</li><li>Timely communication to internal and external clients via telephone, email, written documents or in person.
</li><li>Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
</li><li>Demonstrate knowledge of job systems, products, systems, and processes.
</li><li>Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
</li><li>Selling and influencing both internal and external clients.
</li><li>Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
</li><li>Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
</li><li>Participate in customer site inspections and assist with the sales process as necessary.
</li><li>Other duties as necessary based on business needs.
</li><li>Regular attendance.
What are we looking for?
<ul>
<li>Minimum 1 Year of Hospitality Experience, related experience at manager level.
</li><li>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</li>
<li>Knowledge of the hotel property management systems (Delphi, Opera)</li>
<li>Excellent listening and problem solving skills</li>
<li>Ability to exceed expectations of guests and team members</li>
<li>Negotiating skills</li>
</ul>
Benefits

We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
<ul>
<li>Paid Parental Leave</li>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Vacation, Sick and Holiday Pay</li>
<li>Company Basic Life Insurance</li>
<li>Company paid Accidental Death &amp; Dismemberment</li>
<li>Company paid Short Term Disability</li>
<li>Company paid Long term Disability</li>
<li>401k Retirement Plan</li>
</ul>
EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

We are a drug free workplace. Pre-employment background assessment required.

Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</li></ul></div>

Event Services Manager

Hillsborough County, FL

<div>TAMPA SPORTS AUTHORITY
DEPARTMENT/SECTION: Sportsplex Operations
POSITION TITLE: Director &ndash; Sportsplex
 EJ &ndash; ($90,200 - $144,200 Annually)
STATUS: Full Time
GENERAL DESCRIPTION:
The Director &ndash; Hillsborough County Tournament Sports Complex (Sports Complex) will be responsible for the general administration, management, coordination and supervision of the day-to-day activities for the Sportsplex. A strong emphasis will be placed on booking, contract management, emergency planning, parking, event coordination, event production management, event management, facility maintenance and related contractual services.
The Director will be responsible for overall planning, organizing, controlling, monitoring, of the event operations and facility operations with an emphasis on service to, clients, booking events, coordinating activities, sponsorship sales, tournament organization, event related contract services, parking and event budgetary control at the Sportsplex.
In addition, the Director shall be responsible for assisting in the development and implementation of administrative policies and procedures designed to promote efficiency of operation and quality of service within the Sportsplex operational departments.
POSITION REPORTS DIRECTLY TO: Vice President Sportsplex
JOB RESPONSIBILITIES:
<div><ul><li>Develop and implement long-term and day-to-day operational policies and procedures for the facility operations department and provide overall administrative supervision, coordination, scheduling, assigning, planning, monitoring, analyzing and organizing work assignments of operations manager, event coordinator, grounds manager, guest services staff, staff parking personnel, food and beverage personnel, interns and all contractors.
</li></ul><ul><li>Oversee and participate in the interviewing, hiring, training, coaching and development of all department personnel in accordance with established guidelines and procedures. Ensure the development, ongoing improvement, and implementation of formalized training and education programs for the Sportsplex Operations and Maintenance departments.
</li></ul><ul><li>Assist in the planning and analysis of facility remodeling projects, facility maintenance, construction and/or expansion projects in conjunction with Vice President Sportsplex and Capital Project Manager. Assist in developing the annual capital improvement budget for the Sportsplex.
</li></ul><ul><li>Develop, maintain, coordinate and act as liaison with tenants, outside organizations, contractors, vendors, county/city departments, code officials and private firms to facilitate communication and coordination with operations related internal planning. Participate in tenant, client and contractor meetings as required to ensure operational concerns and needs are met. Work effectively with all Authority tenants ensuring compliance with applicable agreements while promoting positive tenant relations.
</li></ul><ul><li>Oversee department specific budget meetings and provide revenue and expense projections for the Sportsplex operations and maintenance department. Monitor specific event and departmental budgets including verification of proper coding of departmental purchases to ensure accurate accounting and provide sufficient data for planning. Oversee purchasing procedures within the department to ensure compliance with Authority Enabling Act and purchasing guidelines. Develop, review and submit timely and accurate bid specifications for equipment and services in the Sports Complex Operations department.
</li></ul><ul><li>Seek out, develop and maintain participation in industry related associations and trade shows to keep abreast of innovations and improvements in procedures and practices within the industry; apply this knowledge in improvements to the delivery of services and reductions in operating expenses.
</li></ul><ul><li>Provide leadership on continuous improvement and team building efforts. Participate in employee committees and staff meetings emphasizing team management, high morale and quality service to Authority customers. Conduct and maintain performance evaluation and professional development programs for subordinate personnel. Counsel subordinate personnel as required to manage personnel issues. Conduct internal investigations as required by any on-going disciplinary process and recommend and/or administer discipline as required.
</li></ul><ul><li>Provide a safe environment free of harassment for department employees and ensure compliance with all applicable OSHA standards and local, state and federal laws including the American with Disabilities Act.
</li></ul><ul><li>Schedule, plan and conduct regular staff meetings with department employees to share relevant information and promote feedback relating to methods to improve service to internal and external customers and to ensure smooth coordination of department activities. Participate in weekly executive staff and monthly Authority staff meetings.
</li></ul><ul><li>Develop accurate bid specifications for department purchases. Review and approve facility staff payroll and daily departmental purchases. Follow all Authority purchasing procedures. Implement and oversee pricing, social media communication and tournament sales and oversight to provide the best value to the citizens of Hillsborough County while maximizing revenues. Collect and maintain data to provide history, trending and forecasting for data analysis. Assist in the development and implementation of revenue development strategies and operating efficiency measures, programs and systems to maintain or improve customer satisfaction.
</li></ul><ul><li>Oversee day to day management of all fields, building structures and systems including but not limited to: turf, roofs, floors, grounds, life safety, HVAC equipment, electrical, plumbing, telecommunications, maintenance storage facilities, domestic water and sewer, irrigation and event related equipment. Conduct regular inspections to review all facilities, equipment, personnel, general activity and share findings and observations with department managers and staff to assist in maintaining a superior level of function, polish and efficiency.
</li></ul><ul><li>Oversee and monitor daily cash receipts and complete daily bank deposits with Authority guidelines and procedures. Oversee food, beverage and merchandise sales for the soccer complex and ensure proper inventory controls. Review and report any inconsistencies in cash or inventory to the Authority finance department in a timely manner.
</li></ul><ul><li>Ensure the safety of customers, staff, contractors and equipment by monitoring weather conditions daily. Close complex or evacuate fields when hazardous conditions exist.
</li></ul><ul><li>Use computer terminal to enter and retrieve information and prepare reports on departmental activity. Oversee the creation and maintenance of the Sports Complex Operations department filing system and records to ensure that required documentation, event details, licensing and accurate event billing have been reviewed and filed.
</li></ul><ul><li>Perform other duties, functions, special projects and responsibilities, as assigned. 
</li></ul></div>GENERAL REQUIREMENTS:
<div><ul><li>The Sports Complex Director shall be knowledgeable in all administrative, financial and operational rules, procedures and programs of the Authority. Knowledge of principles and techniques used in the successful event management of an amateur tournament sports complex. 
</li></ul><ul><li>Position requires irregular schedules, including evenings, weekends and holidays; the performance of work assignments may not be directly related to job specifications. Adjustments of shifts, overtime, breaks, etc. may be required upon short notice. 
</li></ul><ul><li>Monitor work activities of all contract vendor services required. Ensure accuracy of contract billings and tenant payments. 
</li></ul><ul><li>Develop and maintain accurate records, logs and reports for the department and the facility. 
</li></ul><ul><li>Exceptional organizational and interpersonal skills including the ability to motivate others. 
</li></ul><ul><li>Position requires ability to interact with tenants, fellow employees, clients, contractors, the public and outside vendors in a courteous, cooperative and professional manner. 
</li></ul><ul><li>Maintain a high public image, positive attitude and demeanor when performing a service for customers and the public in the facilities. 
</li></ul><ul><li>Ability to demonstrate excellent oral and written communication skills in the English language.
</li></ul><ul><li>Ability to stand or walk for long periods of time. 
</li></ul></div>MINIMUM QUALIFICATIONS:
<div><ul><li>Graduation from an accredited four (4) year college or university with a degree in sports management, recreation management, business administration or related field. Management experience in the facilities, sports marketing or sports recreation may be substituted at the rate of two (2) years&rsquo; experience for each year of college. 
</li></ul><ul><li>Five (5) years progressively responsible management experience of sports facility or recreational sports management.
</li></ul><ul><li>Ability to maintain a high public image, positive attitude and demeanor when performing a service for customers and the general public within a public assembly venue. 
</li></ul><ul><li>Must have a thorough knowledge of computer systems and demonstrated ability to use business application software.</li></ul></div></div>

TSA - Director Hillsborough County Sports Complex

Search 10000+ Event operations manager jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 event operations manager jobs Near Me

Senior Event Operations Manager

Venue Logistics Operations – FIFA World Cup 26™ | All Host Cities

Operations Manager

Operations Manager

Rawhide- Food and Beverage Manager

Event Services Manager

TSA - Director Hillsborough County Sports Complex