events manager

IDC Research Inc.

<div>Overview:
<div>
Join IDC's growing Events team as a Conference Project Manager and take the lead in delivering some of the region's most influential technology conferences and summits. We're looking for a passionate, client-focused B2B events professional with 5+ years of experience in managing conferences or exhibitions. Based in Riyadh, you'll collaborate with a talented regional team that brings IDC's vision to life across the Middle East, T&uuml;rkiye, and Africa (META). Be part of a global team delivering 200+ technology events annually - shaping conversations that influence the future of business and technology across the region.</div><div></div><div> 
To find out more about IDC's events: https://www.idc.com/mea/events/upcoming-events/</div><div></div><div> 
What You'll Do</div><ul><li>
Lead end-to-end planning and execution of conferences and summits across the META region.</li><li>
Work closely with internal teams, clients, and sponsors to develop compelling agendas and event experiences.</li><li>
Manage relationships with venues, vendors, and suppliers to ensure seamless delivery and adherence to budgets.</li><li>
Monitor profitability, track event KPIs, and ensure events meet both client expectations and IDC standards.</li><li>
Utilize social media and digital tools to support event marketing and drive audience engagement.</li><li>
Be a team player who contributes to a collaborative, high-energy environment and inspires junior colleagues.</li></ul><div></div><div> 
What You Bring</div><ul><li>
Minimum Education: Bachelor's degree in Event Management, Marketing, Communications, Business, or a related field.</li><li>
Minimum Experience: 5+ years of experience in managing B2B conferences, preferably within the technology, consulting, or media industries.</li><li>
Proven track record in client-facing roles, event budgeting, and multi-event project management.</li><li>
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>
Working knowledge of social media platforms for event marketing and engagement.</li><li>
Experience with virtual/hybrid event platforms (e.g., CVENT, Zoom, Hopin, On24) and live streaming technologies.</li></ul><div></div><div> 
Why This Role Stands Out</div><div>
At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions.</div><div></div><div> 
Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.</div><div></div><div> 
What We Offer</div> 
<div></div><ul><li>
A permanent, full-time position with a hybrid working model.</li><li>
A benefit package to complete your salary</li><li>
You will be a part of a vibrant team that excels in delivering customer demands for decades and continues to service customer requirements through tailor-made solutions locally, regionally and globally.</li><li>
Individualized Culture: An environment where you can explore new areas outside your specialty and stay engaged with work you enjoy.</li><li>
A position in a highly professional and globally respected market research and advisory firm, where initiative leading to results is rewarded.</li></ul><div>
Equal Opportunity Employer</div><div>
IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.</div>
#LI-SJ1</div><div></div>

Events Manager

Del Paso Country Club

Summary: The Marketing &amp; Events Manager is responsible for developing and executing communication strategies that advance the organization&rsquo;s brand, visibility, and engagement. This role exercises independent judgment and discretion in planning messaging, managing digital platforms, and overseeing event strategy and execution.The position leads content development and manages the Club&rsquo;s social media presence and supports event planning initiatives with the Director of Catering.This role plays a key leadership function in planning Member and private events, managing the Club&rsquo;s digital platforms, and driving consistent, high-quality communication with Members. The position requires strong organizational skills, independent decision-making, and a hands-on presence during events.Duties &amp; Responsibilities:The following reflects management&rsquo;s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.Strategic Communications<ul><li>Develop and implement comprehensive communications strategies aligned with organizational objectives.</li><li>Draft and oversee high-level messaging including press releases, executive communications, marketing campaigns, and stakeholder updates.</li><li>Serve as brand steward, ensuring consistency across platforms and materials.</li><li>Advise leadership on public-facing communications and reputation management.</li><li>Manage media outreach and external communications relationships.</li></ul>Social Media &amp; Communications:<ul><li>Manage and coordinate internal communications and content development between the leadership team and the newsletter creator through a shared media platform and ongoing collaboration with leadership</li><li>Lead editor for Club newsletter</li><li>Create and send weekly email and standalone emails to Membership while maintaining the Club&rsquo;s brand and standards</li><li>Develop and execute a social media content plan that supports club events, dining, and amenities</li><li>Own content creation, scheduling, and posting across social media platformswhile maintaining the Club&rsquo;s brand and standards</li><li>Monitor engagement and respond to member inquiries in a professional and timely manner</li></ul>Website &amp; Event Registration:<ul><li>Own the management and regular updating of the Club website, including event listings, menus, calendars, and announcements</li><li>Oversee online event registration systems, ticketing platforms, and guest list management</li><li>Ensure accuracy, branding consistency, and timely communication across all digital and printed Club event materials</li><li>Track Club event performance, attendance, and engagement through surveys</li></ul>Event &amp; Catering Management:<ul><li>Manage the planning and execution of private and Club events in collaboration with the Catering Director</li><li>Oversee event logistics including contracts, BEOs, timelines, and event documentation</li><li>Act as a primary point of contact for clients and members throughout the event lifecycle</li><li>Coordinate event details with Food &amp; Beverage, Clubhouse operations, and service teams</li><li>Supervise event setup, execution, and breakdown to ensure service standards are met</li><li>Update catering menus and brochure packets</li><li>Create themed printed menus and signage for private and club events</li></ul>Leadership &amp; Administration<ul><li>Provide day-to-day leadership for event-related administrative functions</li><li>Establish systems and best practices for event documentation and communication</li><li>Support the Catering Director with planning and special projects</li><li>Collaborate with internal departments to align communications with strategic priorities.</li><li>Provide communications guidance to staff and leadership.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Hospitality Business, Communications, Marketing, or a related field.</li><li>Minimum of two years of experience in events, communications, marketing, social media management, or public relations, preferably in hospitality, clubs, or a similar industry.</li><li>Strong writing, editing, and proofreading skills, with knowledge of AP or Chicago style.</li><li>Proficiency in social media platforms.</li><li>Proficiency in design and marketing tools, such as Adobe InDesign, Illustrator, Photoshop, and Microsoft Office Suite.</li><li>Ability to work independently, multitask, and meet deadlines in a fast-paced environment.</li><li>Excellent interpersonal and communication skills to engage with members and staff.</li></ul>Job Type: Full-timePay: $72,000.00 - $78,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Day shift</li><li>Weekends as needed</li></ul>Work Location: In person

Marketing & Events Manager

Dubai Careers - A Smart Dubai Initiative

<div>
 
 Job Description
 
 
 
 Oversee the development and implementation of marketing plans for the organization&rsquo;s initiatives, projects, and programs.
 
 
 Supervise the design and execution of promotional campaigns across traditional and digital channels.
 
 
 Lead the effective planning and management of all events (conferences, forums, exhibitions, cultural and community activities).
 
 
 Oversee the coordination of all event logistics, including venue selection, equipment setup, and hospitality arrangements.
 
 
 Manage sponsorship agreements and sponsor relationships related to events in an optimal and professional manner.
 
 
 Ensure full compliance with the organization&rsquo;s visual identity across all marketing materials.
 
 
 Oversee collaboration with internal teams to ensure integrated marketing of projects, initiatives, and activities.
 
 
 Supervise the preparation of event evaluation reports, measure impact, and guide corrective actions where necessary.
 
 
 Set objectives and key performance indicators (KPIs) with department staff and ensure high levels of performance.
 
 
 Promote strong employee engagement and capability development by managing daily activities, organizing workflows, and providing continuous guidance and feedback to the team.
 
 
 Carry out any other duties assigned by the Department Director to support the achievement of organizational objectives.
 
 
 
 Qualifications
 
 
 
 
 Educational Qualifications:
 
 
 
 Bachelor&rsquo;s or Master&rsquo;s degree in Marketing.
 
 
 
 Years and Field of Experience Required:
 
 
 
 
 Minimum Of 11 Years Of Experience In Relevant Fields.
 
 
 
 
 Job Category
 
 
 
 Marketing, Promotion and Events
 
 
 
 Advertiser
 
 
 
 Dubai Women Establishment
 
 
 
 Educational-level
 
 
 
 Bachelor
 
 
 
 Required Nationality
 
 
 
 UAE Only
 
 
 
 Monthly Salary
 
 
 
 Unspecified
 
 
 
 Schedule-Time
 
 
 
 Full time
 
 
 
 Job Posting
 
 
 
 03/03/2026
 
 
 
 Unposting Date
 
 
 
 02/04/2026
</div>

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26030689
 
 
 
 Job Category
 
 Event Management
 
 
 
 Location
 
 The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia, 12912VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; experienced (1 &ndash; 2 years of experience) in the event management or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Event Logistics and Operations
 
 
 
 <ul>
 <li>
 Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
 </li>
 <li>
 Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
 </li>
 <li>
 Adheres to all standards, policies, and procedures.
 </li>
 <li>
 Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
 </li>
 <li>
 Manages group room blocks and meeting space for average to large-sized assigned groups.
 </li>
 <li>
 Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
 </li>
 <li>
 Uses his/her judgment to integrate current trends in event management and event design.
 </li>
 <li>
 Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
 </li>
 <li>
 Participates in customer site inspections and assists with the sales process as necessary.
 </li>
 <li>
 Performs other duties as assigned to meet business needs.
 </li>
 <li>
 Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner&rsquo;s experience.
 
 
 </li>
 </ul>
 
 Ensuring and Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Coordinates and communicates event details both verbally and in writing to the customer and property operations.
 </li>
 <li>
 Makes presence known to customer at all times during this process.
 </li>
 <li>
 Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
 </li>
 <li>
 Follows up with customer post-event.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Uses personal judgment and expertise to enhance the customer experience.
 </li>
 <li>
 Stays available to solve problems and/or suggest alternatives to previous arrangements.
 </li>
 <li>
 Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Ensures hourly employees understand expectations and parameters for event activities.
 
 
 </li>
 </ul>
 
 Leading Event Management Teams
 
 
 
 <ul>
 <li>
 Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
 </li>
 <li>
 Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
 </li>
 <li>
 Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
 
 
 </li>
 </ul>
 
 Supporting and Coordinating with the Sales and Marketing Function
 
 
 
 <ul>
 <li>
 Assists in the sales process and revenue forecasting for customer groups.
 </li>
 <li>
 Up-sells products and services throughout the event process.
 </li>
 <li>
 Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Reviews comment cards and guest satisfaction results with employees.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 </li>
 <li>
 Assists in the development and implementation of corrective action plans.
 </li>
 <li>
 Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
 </li>
 <li>
 Works with the property staff and customers to address operational challenges associated with his/her group.
 </li>
 <li>
 Performs other duties as assigned to meet business needs.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Events Manager (Saudi Only)

PSAV United Arab Emirates

<div><h3 class="jobSectionHeader">Key Job Responsibilities</h3>

Financial Management and Reporting
<ul>
<li>Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximisation and profitability using cost control measures in accordance with the company&rsquo;s standard operating procedures.</li>
<li>Achieve Encore&rsquo;s financial goals for the location(s) by effectively managing labour, equipment sub-rentals and other costs.</li>
<li>Understand and utilise operational and financial reports and completes standard and ad hoc reports accurately and on time.</li>
</ul><ul><li>Utilise the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.</li>
<li>See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.</li>
<li>Participate in business review presentations as needed, in collaboration with regional management.</li>
</ul><ul><li>Review and manage location P&amp;L and develops action plans to address deficiencies/grow the business</li>
<li>Confirms venue partners process all payments to Encore in a timely basis.</li></ul> 


Operations Management
<ul><li>Perform daily floor operations including scheduling and equipment setups, operation, and strikes. Assist on the floor as needed.</li>
<li>Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards.</li>
<li>Anticipate equipment challenges and changes in a timely and professional manner.</li>
<li>Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.</li>
<li>See the Big Picture by efficiently sharing labour and equipment within the local market.</li>
<li>Attend all operational venue meetings such as daily stand up meetings with venue operations staff.</li>
<li>In collaboration with the Health and Safety Manager and the Area Manager, ensure that all HSE guidelines are properly implemented.</li>
<li>Promote a healthy and safe working environment at all times, and provide feedback to the Health and Safety Manager on all HSE issues at the venue.</li></ul> 


Sales Management
<ul><li>Work with regional sales teams to create effective sales strategies to maximise revenue per-event for assigned customers including upsell and cross-sell opportunities.</li>
</ul><ul><li>Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges.</li></ul>
<ul><li>Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through the website, venue booking system, or other sources as assigned.</li>
</ul><ul><li>Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.</li></ul>
<ul><li>Collaborate with vendors and other departments/divisions of the company to capture and service events.</li></ul>
<ul><li>Understand event cost structure and incorporate into solution designs according to established profitability guidelines.</li></ul>
<ul><li>Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges.</li>
<li>Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.</li>
</ul><ul><li>Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events</li></ul>
<ul><li>Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.</li></ul> 


Customer Service
<ul><li>Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.</li>
<li>Position will have oversight to personnel to assist with event execution.</li>
</ul><ul><li>Exceed the expectations and needs of internal and external customers.</li>
<li>Meet with guests on site to confirm that their needs are met and the equipment setup is accurate and working properly.</li>
<li>Monitor small to medium size events and check in on customers throughout the day.</li>
<li>Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image.</li></ul> 


Technical Ability
<ul><li>Understand and oversees the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to guide technicians in resolving equipment and software issues in a timely and professional manner.</li>
<li>Effectively utilises applicable company computer systems.</li>
<li>Act as on-site technical expert as needed for events.</li>
<li>Assist on the floor with operations as needed.</li></ul> 


People Development
<ul><li>Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.</li>
<li>Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.</li>
<li>Manage the HR activities including selection, performance management, and learning.</li>
<li>Provide focused and continued coaching to develop the skills of team members.</li>
<li>Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems.</li>
<li>Recommend team members for training opportunities, as needed.</li></ul> 


Disclaimer:

The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.</div>

Technical Events Manager

Encore Global

<div><h3 class="jobSectionHeader">Key Job Responsibilities</h3>
Financial Management and Reporting<ul><li>
Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximisation and profitability using cost control measures in accordance with the company&rsquo;s standard operating procedures.</li><li>
Achieve Encore&rsquo;s financial goals for the location(s) by effectively managing labour, equipment sub-rentals and other costs.</li><li>
Understand and utilise operational and financial reports and completes standard and ad hoc reports accurately and on time.</li></ul><ul><li>
Utilise the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.</li><li>
See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.</li><li>
Participate in business review presentations as needed, in collaboration with regional management.</li></ul><ul><li>
Review and manage location P&amp;L and develops action plans to address deficiencies/grow the business</li><li>
Confirms venue partners process all payments to Encore in a timely basis.</li></ul> 
Operations Management
<ul><li>Perform daily floor operations including scheduling and equipment setups, operation, and strikes. Assist on the floor as needed.</li><li>
Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards.</li><li>
Anticipate equipment challenges and changes in a timely and professional manner.</li><li>
Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.</li><li>
See the Big Picture by efficiently sharing labour and equipment within the local market.</li><li>
Attend all operational venue meetings such as daily stand up meetings with venue operations staff.</li><li>
In collaboration with the Health and Safety Manager and the Area Manager, ensure that all HSE guidelines are properly implemented.</li><li>
Promote a healthy and safe working environment at all times, and provide feedback to the Health and Safety Manager on all HSE issues at the venue.</li></ul> 
Sales Management
<ul><li>Work with regional sales teams to create effective sales strategies to maximise revenue per-event for assigned customers including upsell and cross-sell opportunities.</li><li>Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges.</li><li>
Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through the website, venue booking system, or other sources as assigned.</li></ul><ul><li>Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.</li><li>Collaborate with vendors and other departments/divisions of the company to capture and service events.</li><li>Understand event cost structure and incorporate into solution designs according to established profitability guidelines.</li></ul><ul><li>
Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges.</li><li>
Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.</li></ul><ul><li>Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events</li><li>Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.</li></ul> 
Customer Service
<ul><li>Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.</li><li>
Position will have oversight to personnel to assist with event execution.</li></ul><ul><li>
Exceed the expectations and needs of internal and external customers.</li><li>
Meet with guests on site to confirm that their needs are met and the equipment setup is accurate and working properly.</li><li>
Monitor small to medium size events and check in on customers throughout the day.</li><li>
Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image.</li></ul> 
Technical Ability
<ul><li>Understand and oversees the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to guide technicians in resolving equipment and software issues in a timely and professional manner.</li><li>
Effectively utilises applicable company computer systems.</li><li>
Act as on-site technical expert as needed for events.</li><li>
Assist on the floor with operations as needed.</li></ul> 
People Development
<ul><li>Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.</li><li>
Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.</li><li>
Manage the HR activities including selection, performance management, and learning.</li><li>
Provide focused and continued coaching to develop the skills of team members.</li><li>
Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems.</li><li>
Recommend team members for training opportunities, as needed.</li></ul> 
Disclaimer:
The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.</div>

Woodside Hotel Group

<div>The Monterey Plaza Hotel &amp; Spa is a luxury property within the Woodside Hotel Group collection. This 282-room property has four penthouse suites, over 30,000 square feet of meeting space, expansive exterior space known as the Plaza, the Promenade and the Terrace, and an award-winning food and beverage program. Banquets, Coastal Kitchen, Schooners, Lobby Lounge, Tidal Coffee, and Room Service provide guests, groups, and local visitors numerous dining options. Vista Blue Spa offers a wide array of services in an outstanding location on the penthouse suite level and hosts the Fitness Center in addition to retail and sundries. The Monterey Plaza is the only property in Monterey ranked No. 1 for both business and leisure by Trip Advisor. The Monterey Plaza&rsquo;s mission is to consistently operate as one team, to produce raving fans, loyal guests and associates while achieving annual financial expectations. Enthusiastically taking care of our guests defines hospitality at our property.
We are seeking a Meetings &amp; Events Manager to join our award-winning team.
The Meetings &amp; Events Manager is responsible for the management of group business after booking by the Sales department; generally, for groups with more than twenty-one (21) sleeping rooms. They will also respond to telephone and online requests for bookings and service of social events and weddings. These responsibilities include client development to ensure profitable events and functions, repeat and referred business. Accordingly, they upsell menus, suggest d&eacute;cor, floral, spa treatments, entertainment, and other enhancements to achieve their sales and guest satisfaction goals. They are a liaison between the hotel&rsquo;s business interests, hotel personnel, and the group client. The Meetings &amp; Events Manager represents the Monterey Plaza Hotel &amp; Spa in a manner that enhances the reputation of the hotel within their market segment, the local community, and within the industry.
ESSENTIAL FUNCTIONS<ul><li>
Executes their market segment&rsquo;s business plan utilizing hotel assets. Manages client relations, upsells, and represents the hotel and market segment according to luxury property and Monterey Plaza Hotel &amp; Spa standards.</li><li>
Ensures profitable contracts are implemented on behalf of the hotel by regularly reviewing banquet event order details, attending pre-conference and other planning meetings, addressing required food and beverage contribution. Strategizes to achieve or exceed their budgeted market segment goals quarterly. Regularly meets with the Director of Meetings &amp; Events to evaluate client development efforts and strategize how to maximize spend.</li><li>
Maximizes sales and service by guiding clients through the finer details of events planning; suggests appropriate room sets, d&eacute;cor, floral, linens, and audio-visual requirements, and menus, spa experience, and other hotel services. Upsells food and beverage.</li><li>
Responsible for guest relations as it pertains to their market segment, which includes development of both prospective and existing business. Conducts site inspections with a guided tour offering detailed descriptions of services offered for potential and definite business by either a pre-arrangement or walk-in basis.</li><li>
Contacts clients to complete the resume questionnaires, review hotel policies and procedures, and finalize their banquet event order including completing special arrangements such as golf tee times, spouse tours, spa treatments, and restaurant reservations. Ensures client&rsquo;s deposits are received. Confirms completed rooming lists, special arrangements, amenity requests, and menus and distributes all information as required.</li><li>
Creates, writes, proofs, and distributes banquet contracts, banquet event and change orders, room diagrams, and conference resumes. Processes accurate and timely information throughout the hotel as it pertains to their market accounts, performance results and future business. Ensures all on a need-to-know basis are appropriately informed in a timely manner. Completes all reports in a timely and conscientious manner as required or upon request.</li><li>
Ensures Banquets billing information is relayed to Accounts Receivable in a manner that is both accurate and timely. Gives direction to the Banquet Captains to ensure the efficiencies of their respective positions are met as it relates to meeting and exceeding service expectations.</li><li>
Responsible to check banquet room set-ups against banquet event order specifications. Acts as the client liaison with the banquets operational team to ensure functions run smoothly and according to the client&rsquo;s expectations. Introduces client to the Banquet Captains to ensure the efficiencies of their respective positions are met as it relates to meeting and exceeding the guest&rsquo;s expectations.</li><li>
Initiates consistent relevant communication with the Banquet Captains, Banquet Sous Chef, the senior Food &amp; Beverage and Rooms management teams in addition to the senior Sales management team with respect to associate performance, client needs, sales efforts, and results.</li><li>
Attends weekly Meetings &amp; Events, Department Head, and Sales &amp; Marketing meetings. Represents the hotel at pre-cons, site visits, trade shows, and other meetings as necessary or as directed.</li><li>
Works cooperatively and in coordination with all other hotel departments and third-parties to deliver exceptional guest service to a luxury property standard.</li><li>
Observes all safety protocols and holds others accountable to hotel and departmental safety standards and procedures.</li><li>
Completes other duties and special projects as assigned.</li></ul><h1 class="jobSectionHeader">
ADDITIONAL RESPONSIBILTIIES</h1><ul><li>
Attends post-conference meetings when possible and records client preferences and send thank you notes to the client. Ensures a thank you is emailed along with an evaluation survey.</li><li>
Ensures key details have been arranged according to banquet event order specifications and will meet or exceed guest expectations.</li><li>
Introduces key guest contacts and meeting planners personally to the operational team responsible for their function. Acts as an on-site liaison for clients.</li><li>
Due to the nature of the hospitality industry, they will be required to work a flexible schedule that meets business demands. While the schedule will primarily be Monday through Friday, the schedule may include weekend or holiday shifts.</li></ul>
TRAVEL
This position may travel occasionally for sales blitzes; trade shows or for departmental meetings. Any required travel is primarily local during the business day. Some out-of-area travel may be required and must be pre-approved by the Director of Meetings &amp; Events.
QUALIFICATIONS<ul><li>
Must have previous or current sales experience and computer experience.</li><li>
Long hours sometimes required.</li><li>
Good time management skills, the ability to build rapport, upsell, negotiate and close business is critical.</li><li>
Working knowledge of Amadeus/Delphi (Salesforce) and MS Office programs, such as Excel, Word, and Outlook is also needed.</li><li>
Ability to type a minimum of 50 words per minute, proofreading skills.</li><li>
Must be able to communicate with all departments effectively and efficiently.</li><li>
Ability to work independently and have good time management skills.</li><li>
Ability to work a flexible schedule, including evenings, weekends and holidays, is required.</li><li>
Must have high degree of attention to detail, organizational skills, excellent communication skills (both oral and written).</li><li>
Strong leadership capabilities and the ability to build client relationships with internal and external customers.</li><li>
The position requires a high level of professionalism.</li></ul>
REQUIRED EDUCATION AND EXPERIENCE
High School diploma or GED needed.Two to four-year college undergraduate degree is preferred or the equivalent in work experience. Previous convention services, sales or catering experience is preferred. Hotel experience is strongly preferred.<h3 class="jobSectionHeader">
PHYSICAL DEMANDS</h3>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.<h2 class="jobSectionHeader">
WORK ENVIRONMENT</h2>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position operates in varied environments, which may include home office, client offices, various modes of transportation, hotel and conference trade shows, and site visits. They will routinely use standard office equipment such as computers, phones, photocopiers, and filing cabinets. The position requires traveling to and from businesses resulting in prolonged sitting in a car, airport or plane, or in an office.
While performing the duties of this job, the employee is frequently exposed to outside weather conditions and extreme cold. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.
GROOMING
All employees must maintain a neat, clean and well-groomed appearance (specific standards available.)
PAY SCALE
The pay scale for this position is $36.58 per hour and bonus eligible. This is the pay rate for this position that the Hotel reasonably expects to pay. 
Monterey Plaza Hotel and Spa is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American&rsquo;s With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.</div>

Meetings and Events Manager, Non-Exempt

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