excellence manager

Zain Kuwait

<div>
 
 About The Role
 
 
 
 The Business Excellence Specialist will report to the Business Excellence Manager and play a key role in driving operational excellence across the organization. This role is responsible for enhancing business performance through process optimization, governance frameworks, and the implementation of international best practices. The ideal candidate will act as a change agent, partnering with cross-functional teams to embed a culture of continuous improvement, ensure compliance with global standards, and elevate organizational efficiency, quality, and customer experience.
 
 
 
 Responsibilities
 
 
 
 <ul>
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 Lead and support end-to-end process management initiatives, including process mapping, redesign, and optimization to enhance efficiency and effectiveness.
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 Drive continuous improvement programs using structured methodologies identifying gaps, root causes, and sustainable solutions.
 </li>
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 Manage and coordinate internal and external audits, ensuring timely closure of findings and alignment with regulatory and certification requirements.
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 Support the development, implementation, and maintenance of ISO and other international certifications, ensuring ongoing compliance and readiness.
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 Establish and monitor performance frameworks and KPIs, providing insights and recommendations to senior stakeholders.
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 Partner with business units to ensure standardization and governance of processes, policies, and procedures across the organization.
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 Lead or support cross-functional projects related to transformation, operational excellence, and digital/process innovation.
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 Conduct benchmarking and best practice analysis to identify opportunities for innovation, cost optimization, and service improvement.
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 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
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 Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities
 
 
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 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
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 Strong analytical mindset with the ability to translate data into actionable insights.
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 Demonstrated experience in process improvement, quality management, or business transformation roles.
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 Solid understanding of audit practices, compliance frameworks, and international standards (e.g., ISO).
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 Excellent stakeholder management and communication skills, with the ability to influence at different organizational levels.
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 Strong project management capabilities, with the ability to manage multiple initiatives simultaneously.
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 High level of attention to detail combined with strategic thinking.
 </li>
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 Proficiency in tools such as Microsoft Office (advanced Excel preferred) and process mapping or project management tools.
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 Certifications such as ISO Lead Auditor and/or PMP are highly desirable.
 
 
 </li>
 </ul>
 
 Education Level/ Major
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Industrial Engineering, Management, Information Systems, or a related field.
 
 
 
 Years Of Experience
 
 
 
 Minimum 5+ years of relevant experience in business excellence, process improvement, or operational strategy roles.
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
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 Resume/CV
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 Passport-size photograph
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 Highest Education Qualification
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 Copy of Civil ID/Passport
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 </ul>
</div>

ZAIN2243 - Business Excellence

Qiddiya Investment Company

<div>The Manager - Design Governance is senior member of the vertical sitting within the Design Excellence (DEx) department within CDU. Design Governance are responsible for implementing and maintaining design governance frameworks that ensure consistency, quality, and compliance across all Qiddiya (QIC) projects.
Design Governance vertical of DEx acts as a custodian of design principles, ensuring alignment of the designs with QIC objectives and unique identity. The manager will have to collaborate with cross-functional teams and their counterparts in various Business Units to monitor and ensure adherence to established governance processes.
By extension they will help to drive continuous improvement of the Department and established design practices by feeding back any encountered adoption issues to the other DEx verticals. 
Requirements 
<ul><li>Develop and implement QIC-wide processes for reviewing and monitoring projects&rsquo; adherence to Board-approved CGIs and imagery, including concept and interior designs.</li><li>
Create, update, and maintain a centralized repository of dated Board-approved CGIs for reference and compliance tracking.</li><li>
Conduct systematic audits and coordinate with Design Excellence (DEx) teams across business units to ensure compliance with approved designs and identify discrepancies.</li><li>
Collaborate with design, project management, and other governance teams to embed design standards and resolve compliance issues.</li><li>
Prepare reports on compliance status, audit findings, and recommendations for continuous improvement in design governance.</li><li>
Define clear workflows for design governance reviews, approvals, and escalation procedures.</li><li>
Coordinate with Design Excellence (DEx) teams across business units to identify discrepancies and enforce corrective actions.</li><li>
Develop compliance dashboards and reporting mechanisms for leadership visibility.</li><li>
Utilize advanced digital tools (e.g., Excel, Power BI) to analyze datasets and create visual dashboards that support informed, data-driven decision-making.</li><li>
Mentor and guide junior team members in project coordination, document preparation, and analytical tasks, contributing to the professional development of the team.</li></ul></div>

Manager - Design Governance - 20004876

Vivacity Beyond Private Ltd

We&rsquo;re Hiring: Manager / Senior Manager &ndash; People ExcellenceLocation: Near Brookes Roundabout, Korangi Industrial Area, Karachi Salary Range: PKR 200,000 &ndash; 250,000 (Negotiable) Job Type: Full-time | OnsiteAt Vivacity Beyond, we are looking for an experienced and dynamic Manager / Senior Manager &ndash; People Excellence to lead employee engagement, talent development, and HR strategic initiatives. This role will serve as a key bridge between employees and management, fostering a positive workplace culture, strengthening employee relations, and driving organizational excellence.What You&rsquo;ll Do:<ul><li>Act as the primary point of contact for employees regarding HR-related matters and support.</li><li>Build strong relationships with employees and key stakeholders across the organization.</li><li>Lead employee engagement initiatives and promote a positive work culture.</li><li>Develop and implement HR programs, policies, and engagement strategies.</li><li>Partner with departmental managers on hiring, onboarding, performance management, and employee development.</li><li>Investigate and resolve employee grievances, concerns, and workplace conflicts.</li><li>Drive cross-functional collaboration and teamwork across departments.</li><li>Analyze HR trends and recommend improvements to HR processes and practices.</li><li>Support Learning &amp; Development (L&amp;D), Talent Acquisition, HR Operations, and employee well-being initiatives.</li><li>Provide guidance on HR policies, procedures, and compliance matters.</li><li>Organize employee recognition, team-building, diversity, and inclusion programs.</li><li>Act as a trusted advisor to management on employee relations and workforce engagement.</li></ul>What We&rsquo;re Looking For:<ul><li>MBA in Human Resources from a reputable university.</li><li>Minimum 5 years of relevant HR experience.</li><li>Excellent communication, interpersonal, and stakeholder management skills.</li><li>Strong analytical, problem-solving, and report-writing abilities.</li><li>Experience in conflict resolution, employee relations, and grievance handling.</li><li>Ability to maintain confidentiality and exercise sound judgment.</li><li>Proficiency in Microsoft Office Suite and HR software applications.</li><li>Female candidates will be preferred.</li></ul>Benefits:✔ Health Insurance ✔ Life Insurance ✔ Gratuity ✔ Professional Growth Opportunities ✔ Collaborative and Employee-Centric Work EnvironmentIf you are passionate about creating an exceptional employee experience and driving organizational excellence, we would love to hear from you!Apply now by sending your resume to recruitment@vivacitybeyond.com Subject Line: Manager / Senior Manager &ndash; People Excellence#Hiring #HRJobs #PeopleExcellence #EmployeeEngagement #HumanResources #ManagerHR #SeniorManagerHR #KarachiJobs #Leadership #TalentManagement #EmployeeRelations #Careers #VivacityBeyondJob Type: Full-timePay: Rs200,000.00 - Rs250,000.00 per monthWork Location: In person

Manager / Senior Manager – People Excellence

Skretting

<div>
 
 Job Description
 
 
 
 <ul>
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 Performing site diagnostic/assessments to highlight opportunities for improvement- in line with budget setting cycle
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 Informing site leadership team &amp; BU OE lead of the opportunities - to allow opportunity-based target setting in the budget cycle
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 Tracking of benefits through leading the Benefits Tracker agenda- ensuring all activity is tracked
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 Leading of site improvement projects that are higher in complexity or require cross functional involvement
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 For site prioritised opportunities- Set up projects with site team members, ensuring charter in place and then coaching the teams to deliver projects
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 ensuring strong site governance is in place for improvement activities
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 Working together with the local Operations team facilitate the setting up and sustainability of the site SIM/ business performance management process to ensure robust performance management is in place at all levels to cover &ndash; handover, SIC, Daily, Weekly, Monthly intervals
 </li>
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 Deploy best practice operational excellence techniques within the Operations function through design, coaching and training of staff (eg SIM, 5S, PSG, TPM) to reduce waste and non value add activity/cost
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 Ensure central CI programmes are cascaded and aligned to local requirements
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 Perform Operational Excellence maturity assessments in line with central defined process and ensure site improvement plan is in place and progressing
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 Support the development of a CI culture- ensuring using leadership process confirmations across site- as part of the defined leaders standard work
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 Competency development- Establish competency requirements for identified roles across the business and performing training needs analysis to ensure a site competency (for operational excellence) plan is in place.
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 Develop, implement and maintain training matrices to assist managers in identifying training needs
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 Ensure that all employees are trained to the required standards and are effectively audited and signed off as competent
 </li>
 </ul>
</div>

Operational Excellence Lead

Truist

<div>The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)<h3 class="jobSectionHeader">
Please review the following job description:</h3>
The Operational Excellence Leader is a senior member of the Enterprise Fraud Management team who plays an integral role in the department's ability to meet corporate objectives. This leader identifies and removes unnecessary steps to streamline processes enabling us to maximize operational speed and quality at an optimal cost while maintaining an excellent client experience. The role will be measured on his/her ability to collaborate with operational leaders and drive for results.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Responsible for leading and deploying new initiatives and executing on complex operational processes.
2. Recommends procedures, establishes, modifies documents, and coordinates implementation of proper control and compliance procedures.
3. Maintains procedure inventory.
4. Advise management on desirable operational adjustments due to regulatory, product/service, environmental and/or vendor management changes.
5. Special projects, research, analysis as assigned by the Fraud Deputy Director or the Head of EFM.
6. Development of key performance metrics.
7. Thoughtful, key contributor to operational strategy discussions.
8. Flexible and willing to respond to unanticipated issues and constantly reprioritize based on business demands.
9. Evaluate situations, identify gaps, recommend controls/products to achieve strategic objectives, and &quot;tell the story&quot; succinctly in order to gain support and champion change.
10. Lead operational changes through formal change management processes.
11. Leverage data to drive informed decision making.
12. Challenge stakeholders in a constructive manner.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. SME in respective area within EFM.
2. Autonomous self-starter who takes initiative and works independently while effectively escalating issues or concerns.
3. Minimum of eight (8) years' experience managing large operational functions; preferably in fraud.
4. Exceptional documentation and process management skills.
5. Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint, SharePoint)
6. Experience with front end reporting tools such as Tableau, Sisense, or equivalent
7. Ability to translate leadership vision into executable strategies.
8. Exceptional written and verbal communication skills.
9. Working knowledge of the Uniform Commercial Code (UCC), Reg E, Reg CC, Reg Z, and other rules and regulations as required.
10. Ability to deliver results working with cross functional teams.
11. Ability to influence others at all levels in the organization without direct authority.
12. Bachelor's degree in business-related field or equivalent education and related training.
13. Solid time management and organizational skills.
Preferred Qualifications:
1. Prior experience leading fraud operational functions.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work</div>

Enterprise Fraud Management Operational Excellence Leader

HR Hub

ROLE PURPOSEThe Operational Excellence Supervisor is responsible for driving continuous improvement initiatives, enhancing operational efficiency, and ensuring process optimization across departments. The role focuses on implementing best practices, improving performance metrics, and supporting the organization&rsquo;s operational strategy.Application Question(s):<ul><li>How many years of experience? </li><li>What is your expected salary? </li></ul>Work Location: In person

Operational Excellence

BMA Investment Advisors

Performance Excellence OfficerWe are seeking a proactive and analytical Performance Excellence Officer to support performance monitoring and business decision-making.Key Responsibilities:<ul><li>Track and monitor Sales KPIs and performance metrics.</li><li>Develop and maintain dashboards, reports, and scorecards.</li><li>Analyze performance data to identify trends, gaps, and opportunities.</li><li>Generate actionable insights and recommendations for management.</li><li>Support continuous improvement initiatives through data-driven analysis.</li><li>Ensure accuracy and integrity of reporting data.</li></ul>Requirements:<ul><li>Bachelor's degree in Business, Economics, Statistics, Finance, or a related field.</li><li>Strong analytical and reporting skills.</li><li>Proficiency in Excel and Power BI.</li><li>Ability to translate data into meaningful business insights.</li></ul>Fresh graduates with strong analytical aptitude are encouraged to apply.Work Location: In person

Performance Excellence Officer (Fresh Graduates Preferred)

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