excellence manager

Atlas Copco Group

<div>
 Your role
 <br/>
 <br/>
 As the Customs Excellence Manager, you will spearhead the global Customs Excellence pillar within the CTBA Trade Compliance &amp; Customs Excellence function. This leadership role is crucial in ensuring our cross-border operations for Compressor Technique are compliant, duty-efficient, and strategically optimized to drive business success worldwide. You will report directly to the Head of Trade Compliance and will be a key figure in shaping customs strategy and governance.
 <br/>
 <br/>
 <strong>
  In This Position, You Will
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the global Customs Excellence program, covering valuation, FTAs, preferential origin, customs regimes, and duty‑impact analytics.
  </li>
  <li>
   Own and maintain the global customs valuation framework and preventive controls.
  </li>
  <li>
   Drive duty‑saving initiatives for CTBA and track measurable ROI.
  </li>
  <li>
   Oversee preferential origin enablement and support FTA qualification processes.
  </li>
  <li>
   Act as the central point for customs expertise and standardize customs processes in collaboration with regional Trade Compliance Leads.
  </li>
  <li>
   Own the HS Classification Governance Framework and supervise the Classification Lead to ensure consistent, accurate and audit‑ready classification globally.
  </li>
  <li>
   Ensure alignment between classification, valuation, origin and duty‑optimization strategies.
  </li>
  <li>
   Support customs‑related systems and tools, including SAP GTS Preferential Origin Module implementation.
  </li>
  <li>
   Provide guidance on customs regimes (IPR/OP/FTZ) and duty‑efficiency opportunities.
  </li>
  <li>
   Support internal audits, customs inquiries, and continuous compliance improvements.
  </li>
  <li>
   Coach and develop the Customs Duties Lead, Classification Lead and Analysts.
   <br/>
   <br/>
  </li>
 </ul>
 To succeed, you will need
 <br/>
 <br/>
 We welcome applications from candidates with diverse experiences and backgrounds, even if you do not meet every listed criterion. We believe varied perspectives fuel innovation and strength.
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor's or Master's degree in International Trade, Customs, Law, Supply Chain Management, or closely related fields is required to ensure a solid foundational knowledge.
  </li>
  <li>
   Minimum of 5 years' professional experience with a focus on customs valuation, Harmonized System (HS) Classification, Free Trade Agreements, rules of origin, and development or implementation of customs strategies.
  </li>
  <li>
   Strong and up-to-date understanding of World Customs Organization (WCO) rules, various customs regimes internationally, and how these impact global trade operations.
  </li>
  <li>
   Exceptional analytical and strategic thinking capabilities combined with excellent written and verbal communication skills; fluency in English is mandatory as it is the primary language for global operations.
   <br/>
   <br/>
  </li>
 </ul>
 Additional competencies such as proven project management skills, proficiency with customs-related IT systems (especially SAP GTS), and experience working within a multinational corporation will be considered advantages.
 <br/>
 <br/>
 In return, we offer
 <br/>
 <br/>
 <ul>
  <li>
   Join a culture that champions trust, collaboration, and accountability, fostering an inclusive environment where your contributions are recognized and valued.
  </li>
  <li>
   Access continuous professional development opportunities and lifelong learning programs designed to support your career growth and keep you at the forefront of customs and trade compliance expertise.
  </li>
  <li>
   Be part of an innovative organization where employees are empowered to drive positive change and deliver impactful solutions through cutting-edge technologies and collaborative teamwork.
  </li>
  <li>
   Enjoy a competitive and comprehensive compensation package along with a wide range of benefits that support financial security and work-life balance.
  </li>
  <li>
   Benefit from robust health and well-being programs aimed at ensuring you are supported physically, mentally, and socially, enabling you to perform at your best.
  </li>
  <li>
   Engage in a flexible working environment with options to work on-site, hybrid, or remotely depending on your preferences and role requirements, supporting personal productivity and lifestyle.
   <br/>
   <br/>
  </li>
 </ul>
 Job location
 <br/>
 <br/>
 This role is based in Cairo, Egypt, offering flexible working arrangements:
 <br/>
 <br/>
 <ul>
  <li>
   On-Site: Work exclusively from our dynamic Cairo office and collaborate closely with cross-functional teams in-person.
   <br/>
   <br/>
  </li>
 </ul>
 We emphasize results and collaboration regardless of where you work, ensuring you have all resources needed for success.
 <br/>
 <br/>
 <strong>
  Uniting curious minds
  <br/>
  <br/>
 </strong>
 Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
</div>


Customs Excellence Manager

<p></p><div><div><h2 class="jobSectionHeader"><b>Your role
</b></h2><p>As the Customs Excellence Manager, you will spearhead the global Customs Excellence pillar within the CTBA Trade Compliance &amp; Customs Excellence function. This leadership role is crucial in ensuring our cross-border operations for Compressor Technique are compliant, duty-efficient, and strategically optimized to drive business success worldwide. You will report directly to the Head of Trade Compliance and will be a key figure in shaping customs strategy and governance.
</p><p>In this position, you will:
</p><ul><li>Lead the global Customs Excellence program, covering valuation, FTAs, preferential origin, customs regimes, and duty‑impact analytics.
</li><li>Own and maintain the global customs valuation framework and preventive controls.
</li><li>Drive duty‑saving initiatives for CTBA and track measurable ROI.
</li><li>Oversee preferential origin enablement and support FTA qualification processes.
</li><li>Act as the central point for customs expertise and standardize customs processes in collaboration with regional Trade Compliance Leads.
</li><li>Own the HS Classification Governance Framework and supervise the Classification Lead to ensure consistent, accurate and audit‑ready classification globally.
</li><li>Ensure alignment between classification, valuation, origin and duty‑optimization strategies.
</li><li>Support customs‑related systems and tools, including SAP GTS Preferential Origin Module implementation.
</li><li>Provide guidance on customs regimes (IPR/OP/FTZ) and duty‑efficiency opportunities.
</li><li>Support internal audits, customs inquiries, and continuous compliance improvements.
</li><li>Coach and develop the Customs Duties Lead, Classification Lead and Analysts.
</li></ul><h2 class="jobSectionHeader"><b>To succeed, you will need
</b></h2><p>We welcome applications from candidates with diverse experiences and backgrounds, even if you do not meet every listed criterion. We believe varied perspectives fuel innovation and strength.
</p><ul><li>Bachelor's or Master's degree in International Trade, Customs, Law, Supply Chain Management, or closely related fields is required to ensure a solid foundational knowledge.
</li><li>Minimum of 5 years' professional experience with a focus on customs valuation, Harmonized System (HS) Classification, Free Trade Agreements, rules of origin, and development or implementation of customs strategies.
</li><li>Strong and up-to-date understanding of World Customs Organization (WCO) rules, various customs regimes internationally, and how these impact global trade operations.
</li><li>Exceptional analytical and strategic thinking capabilities combined with excellent written and verbal communication skills; fluency in English is mandatory as it is the primary language for global operations.
</li></ul><p>Additional competencies such as proven project management skills, proficiency with customs-related IT systems (especially SAP GTS), and experience working within a multinational corporation will be considered advantages.
</p><h2 class="jobSectionHeader"><b>In return, we offer
</b></h2><ul><li>Join a culture that champions trust, collaboration, and accountability, fostering an inclusive environment where your contributions are recognized and valued.
</li><li>Access continuous professional development opportunities and lifelong learning programs designed to support your career growth and keep you at the forefront of customs and trade compliance expertise.
</li><li>Be part of an innovative organization where employees are empowered to drive positive change and deliver impactful solutions through cutting-edge technologies and collaborative teamwork.
</li><li>Enjoy a competitive and comprehensive compensation package along with a wide range of benefits that support financial security and work-life balance.
</li><li>Benefit from robust health and well-being programs aimed at ensuring you are supported physically, mentally, and socially, enabling you to perform at your best.
</li><li>Engage in a flexible working environment with options to work on-site, hybrid, or remotely depending on your preferences and role requirements, supporting personal productivity and lifestyle.
</li></ul><h2 class="jobSectionHeader"><b>Job location
</b></h2><p>This role is based in Cairo, Egypt, offering flexible working arrangements:
</p><ul><li><b>On-Site: </b>Work exclusively from our dynamic Cairo office and collaborate closely with cross-functional teams in-person.
</li></ul><p>We emphasize results and collaboration regardless of where you work, ensuring you have all resources needed for success.</p></div></div>
<br><div><div><div><div><div><div><div><div><div>Company: Atlas Copco Group
</div></div><br>
</div></div></div></div><div><div><div><div><div><div>Functional area: </div><div>Management
</div></div><br>
<div><div>Location: </div><div>Egypt
</div></div><br>
<div><div>City: </div><div>Cairo
</div></div><br>
<div><div>On-site/remote: </div><div>On-Site
</div></div><br>
<div><div>Brand: </div><div>Atlas Copco Group
</div></div><br>
<div><div>Company Name: </div><div>Atlas Copco Services Egypt
</div></div><br>
<div><div>Date of Posting: </div><div>March 24, 2026
</div></div><br>
<div><div>Last day to apply: </div><div>April 21, 2026
</div></div><br>
</div></div></div></div><div>Apply for this position</div></div></div></div>

Hill International, Inc.

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Operational Excellence (PMO) Department Manager is responsible for driving efficient project delivery and continuous improvement across the organization. This role oversees project management standards, ensures alignment with strategic objectives, and supports teams in achieving consistent, high-quality outcomes. It also involves monitoring performance, optimizing processes, and fostering a culture of operational excellence while ensuring compliance with company policies and best practices.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Review and update policies, processes, and procedures, quality assurance, continuous improvement, risk management, training, and project monitoring and reporting.
  </li>
  <li>
   Developing and getting ratified department operating structure and department operating processes and procedures based on the PMM processes and procedures.
  </li>
  <li>
   Assessing the capability of the existing PMO Department staff and recommending appropriate roles and responsibilities
  </li>
  <li>
   Preparing the department knowledge transfer program, which includes comprehensive on-the-job learning
  </li>
  <li>
   Motivating employees to improve performance by fostering a culture of continuous improvement and innovation
  </li>
  <li>
   Ensuring the Stage-Gate Process is applied consistently to projects.
  </li>
  <li>
   Establishing and maintaining a quality management system for the PMO that is aligned with the PMM.
  </li>
  <li>
   Ensuring that quality assurance management is implemented for each project
  </li>
  <li>
   Analyzing data to identify operational trends and opportunities for improvement
  </li>
  <li>
   Coordinating with other departments within the organization to ensure successful implementation of initiatives
  </li>
  <li>
   Reviewing bidder&rsquo;s quality submittals
  </li>
  <li>
   Implement a risk management procedure and system that aligns with the PMM template. This will include establishing a typical risk register to facilitate the identification of risks, likelihood of occurrence, mitigation measures, and assignment of responsibilities.
  </li>
  <li>
   Enforcing the establishment of Risk Registers for each project by the Construction Management contractor.
  </li>
  <li>
   Review the Risk Registers of all projects on a monthly basis.
  </li>
  <li>
   Analyze project performance data to identify risks and issues.
  </li>
  <li>
   Preparing reports on operational performance, including benchmarks against industry standards or best practices
  </li>
  <li>
   Reviewing, validating and consolidating project monthly dashboards and reports highlighting any concerns
  </li>
  <li>
   Developing a consolidated NWC dashboard in accordance with the available PMIS requirements
  </li>
  <li>
   Developing and issuing periodical project dashboards, presentations, and reports to concerned internal and external stakeholders.
  </li>
  <li>
   Provide support in completing all the requested tasks in PMIS.
  </li>
  <li>
   Develop a set of KPIs to measure the performance of the projects and clusters
  </li>
  <li>
   Ensure the timely and accuracy of project data input to the PMIS (i.e. Primavera P6, Oracle Project Module, Oracle Unifier, etc.).
  </li>
  <li>
   Coordinate performance evaluations of contractors and consultants by cluster management and classify them (on the basis of capability and performance).
  </li>
  <li>
   Informs themselves of the relevant quality, environmental, safety, and occupational health policies, as well as the manuals and procedures in place within Hill International and ensures continued compliance with these requirements while employed by Hill.
  </li>
  <li>
   Perform other duties as assigned by the line manager/supervisor.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in engineering from an accredited university.
  </li>
  <li>
   Minimum 20 years&rsquo; experience in project management environment on large projects, including overall responsibility for setting up and running a PMO.
  </li>
  <li>
   Thorough knowledge and demonstrated experience in professional project management processes and procedures.
  </li>
  <li>
   Working knowledge of engineering, procurement, contracts, construction, and start-up/set-up work processes.
  </li>
  <li>
   Involvement in continuous improvement and capacity building/talent development.
  </li>
  <li>
   Demonstrated skill in management, supervisory and personnel administrative functions.
  </li>
  <li>
   Excellent verbal and written communication skills.
  </li>
 </ul>
</div>


Operational Excellence Manager

Hill International

<div><p>The Operational Excellence (PMO) Department Manager is responsible for driving efficient project delivery and continuous improvement across the organization. This role oversees project management standards, ensures alignment with strategic objectives, and supports teams in achieving consistent, high-quality outcomes. It also involves monitoring performance, optimizing processes, and fostering a culture of operational excellence while ensuring compliance with company policies and best practices.</p></div>
<br><div><ul><li>Review and update policies, processes, and procedures, quality assurance, continuous improvement, risk management, training, and project monitoring and reporting.
</li><li>Developing and getting ratified department operating structure and department operating processes and procedures based on the PMM processes and procedures.
</li><li>Assessing the capability of the existing PMO Department staff and recommending appropriate roles and responsibilities
</li><li>Preparing the department knowledge transfer program, which includes comprehensive on-the-job learning
</li><li>Motivating employees to improve performance by fostering a culture of continuous improvement and innovation
</li><li>Ensuring the Stage-Gate Process is applied consistently to projects.
</li><li>Establishing and maintaining a quality management system for the PMO that is aligned with the PMM.
</li><li>Ensuring that quality assurance management is implemented for each project
</li><li>Analyzing data to identify operational trends and opportunities for improvement
</li><li>Coordinating with other departments within the organization to ensure successful implementation of initiatives
</li><li>Reviewing bidder&rsquo;s quality submittals
</li><li>Implement a risk management procedure and system that aligns with the PMM template. This will include establishing a typical risk register to facilitate the identification of risks, likelihood of occurrence, mitigation measures, and assignment of responsibilities.
</li><li>Enforcing the establishment of Risk Registers for each project by the Construction Management contractor.
</li><li>Review the Risk Registers of all projects on a monthly basis.
</li><li>Analyze project performance data to identify risks and issues.
</li><li>Preparing reports on operational performance, including benchmarks against industry standards or best practices
</li><li>Reviewing, validating and consolidating project monthly dashboards and reports highlighting any concerns
</li><li>Developing a consolidated NWC dashboard in accordance with the available PMIS requirements
</li><li>Developing and issuing periodical project dashboards, presentations, and reports to concerned internal and external stakeholders.
</li><li>Provide support in completing all the requested tasks in PMIS.
</li><li>Develop a set of KPIs to measure the performance of the projects and clusters
</li><li>Ensure the timely and accuracy of project data input to the PMIS (i.e. Primavera P6, Oracle Project Module, Oracle Unifier, etc.).
</li><li>Coordinate performance evaluations of contractors and consultants by cluster management and classify them (on the basis of capability and performance).
</li><li>Informs themselves of the relevant quality, environmental, safety, and occupational health policies, as well as the manuals and procedures in place within Hill International and ensures continued compliance with these requirements while employed by Hill.
</li><li>Perform other duties as assigned by the line manager/supervisor.</li></ul></div>
<br><div><ul><li>Bachelor's degree in engineering from an accredited university.
</li><li>Minimum 20 years&rsquo; experience in project management environment on large projects, including overall responsibility for setting up and running a PMO.
</li><li>Thorough knowledge and demonstrated experience in professional project management processes and procedures.
</li><li>Working knowledge of engineering, procurement, contracts, construction, and start-up/set-up work processes.
</li><li>Involvement in continuous improvement and capacity building/talent development.
</li><li>Demonstrated skill in management, supervisory and personnel administrative functions.
</li><li>Excellent verbal and written communication skills.</li></ul></div>

Qatar Airways

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>225695
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing Date: 2026-04-14</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p><b>About the Role</b></p><p>
An exciting opportunity to join the Finance - Transformation team as Process Excellence Manager. This role will assist in the evolution of the Lean Academy and on the execution of projects, driving continuous improvement, optimizing processes, and implementing appropriate automation to elevate organizational maturity within their assigned portfolio. This role will work in collaboration with the Transformation and EPMO teams to ensure that process optimization initiatives are aligned with strategic transformation goals and governed effectively to deliver measurable impact. Ensuring compliancy with QR accounting policies and procedures.</p><p><b>
Your duties would include:</b></p><ul><li><p>
Support the development of a Process Excellence framework that drives efficiency, eliminates waste, and promotes a culture of continuous improvement</p></li><li><p>
Assist the Process Excellence team in partnering with assigned departments and divisions to implement process optimization within their business plans</p></li><li><p>
Ensure Process Excellence methodologies (Lean, Six Sigma, Process Mining etc.) are scalable and applicable across different Divisions and Departments.</p></li><li><p>
Implement a standardized framework for process optimization, ensuring that Process Excellence methodologies are applied dynamically across functions</p></li><li><p>
Identify and execute process re-engineering and automation opportunities in partnership with IT, data teams, and operations</p></li><li><p>
Enhance skill sets of agile delivery team members through training plans, coaching, and mentoring</p></li><li><p>
Serve as a point of contact for process re-engineering, coordinating initiatives with all impacted stakeholders</p></li><li><p>
Engage with internal digital units, technology partners, and data &amp; analytics experts to bring leading practices into the organization</p></li><li><p>
Develop strong relationships with operational management across multiple departments as required</p></li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p>We are looking for a passionate and experienced professional to join our Finance - Transformation team. The ideal candidate should possess the following:</p><ul><li><p>
Bachelor&rsquo;s Degree or Equivalent with Minimum 6 years of job-related experience</p></li><li><p>
3+ years of experience in process mining, digital twin technologies and Lean Six Sigma, as well as preferably operational improvement within large multinational organizations</p></li><li><p>
Demonstrated experience in supporting complex, multi-functional process optimization initiatives with measurable business impact</p></li><li><p>
Strong analytical skills, with experience in defining, tracking and benchmarking performance indicators, measuring process excellence success, and refining initiatives based on lessons learned</p></li><li><p>
Stakeholder management expertise matured in complex multi-cultural organizations.</p></li></ul><p><b>
About Qatar Airways Group:</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><div><b>
How to Apply</b></div><div>
If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.</div><br>
<div></div>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=225695</div></div></div></div></div></div></div></div><div></div>

Process Excellence Manager

Daraz

<div>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own and drive end-to-end logistics performance across Pakistan, including SR, TTS to FA, G2N, FDs, and productivity KPIs.
  </li>
  <li>
   Establish and manage a robust performance governance framework (WBRs, MBRs, daily reviews) to track and improve performance.
  </li>
  <li>
   Conduct deep-dive analysis on performance deviations, identify root causes, and ensure timely closure of action plans with operations teams.
  </li>
  <li>
   Partner closely with venture operations teams to drive accountability and ensure corrective actions are executed on ground.
  </li>
  <li>
   Develop and refine KPI definitions, targets, and performance benchmarks aligned with business goals.
  </li>
  <li>
   Drive cross-functional alignment (Ops, Commercial, Product, BI) to resolve performance bottlenecks.
  </li>
  <li>
   Lead data-driven performance analysis to identify trends, gaps, and improvement opportunities.
  </li>
  <li>
   Build and maintain performance dashboards and reporting frameworks for real-time visibility.
  </li>
  <li>
   Translate data insights into clear, actionable recommendations for leadership and operations teams.
  </li>
  <li>
   Support strategic decision-making through scenario analysis and performance forecasting.
  </li>
  <li>
   Identify performance gaps and lead process improvement initiatives using Lean, Six Sigma, and Kaizen methodologies.
  </li>
  <li>
   Conduct value stream mapping (VSM) to optimize end-to-end logistics workflows.
  </li>
  <li>
   Drive standardization of processes to ensure consistency and scalability across operations.
  </li>
  <li>
   Ensure improvements are sustainable and embedded into daily operations.
  </li>
  <li>
   Identify opportunities to automate performance tracking, reporting, and operational workflows.
  </li>
  <li>
   Collaborate with BI and Product teams to develop scalable tools and dashboards.
  </li>
  <li>
   Reduce manual dependencies by implementing data-driven and system-led solutions.
  </li>
  <li>
   Ensure adherence to SOPs, operational standards, and compliance requirements.
  </li>
  <li>
   Conduct process audits and RCA (Root Cause Analysis) for recurring performance issues.
  </li>
  <li>
   Implement corrective and preventive actions to drive continuous performance improvement.
  </li>
  <li>
   Act as a bridge between central Ops Excellence and local operations teams to drive performance alignment.
  </li>
  <li>
   Work closely with Commercial, Customer Experience, and Product teams to improve end-to-end service delivery.
  </li>
  <li>
   Present performance insights and recommendations to senior leadership.
  </li>
  <li>
   Drive a performance-driven culture across operations teams.
  </li>
  <li>
   Train and coach teams on performance management, data interpretation, and problem-solving frameworks.
  </li>
  <li>
   Build internal capability in continuous improvement and operational excellence practices.
  </li>
  <li>
   Lead and mentor a team of Operations Excellence associates and analysts.
  </li>
  <li>
   Set clear goals, monitor performance, and support team development and growth.
  </li>
  <li>
   Identify and drive initiatives to optimize logistics cost per order without compromising performance.
  </li>
  <li>
   Ensure cost improvements are aligned with service level and customer experience goals.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s degree in Engineering, Supply Chain, Operations, Business Administration, or a related field from a reputable institution.
  </li>
  <li>
   Certifications in Lean / Six Sigma (Green Belt or above preferred).
  </li>
  <li>
   Additional exposure to data analytics, performance management frameworks, or operations strategy is highly advantageous.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5&ndash;8 years of relevant experience in logistics, supply chain, or e-commerce operations, with a strong focus on performance management and operational KPIs.
  </li>
  <li>
   Proven track record of driving measurable improvements in key metrics such as service level (SR), lead times (TTS/FA), productivity, or cost efficiency.
  </li>
  <li>
   Hands-on experience in performance governance (WBR/MBR), KPI tracking, and cross-functional execution.
  </li>
  <li>
   Demonstrated ability to translate data insights into actionable interventions and drive implementation with operations teams.
  </li>
  <li>
   Experience in fast-paced, high-volume environments (e-commerce/logistics preferred) with exposure to on-ground operational challenges.
  </li>
  <li>
   Prior experience in continuous improvement, process optimization, or automation initiatives is a plus, but should be linked to business impact and performance outcomes.
   <br/>
   <br/>
  </li>
 </ul>
 Skills &amp; Competencies
 <br/>
 <br/>
 Performance &amp; Business Acumen
 <br/>
 <br/>
 <ul>
  <li>
   Strong understanding of key logistics KPIs (SR, TTS, G2N, productivity, cost).
  </li>
  <li>
   Ability to drive end-to-end performance through target setting, tracking, and execution.
   <br/>
   <br/>
  </li>
 </ul>
 Analytical &amp; Problem Solving
 <br/>
 <br/>
 <ul>
  <li>
   Strong data analysis skills with proficiency in Excel; experience with Power BI/Tableau is a plus.
  </li>
  <li>
   Ability to translate data into actionable insights and perform structured root cause analysis.
   <br/>
   <br/>
  </li>
 </ul>
 Execution &amp; Governance
 <br/>
 <br/>
 <ul>
  <li>
   Experience in running performance cadences (WBR/MBR) and ensuring closure of action plans.
  </li>
  <li>
   Strong ownership with a focus on driving on-ground impact, not just analysis.
   <br/>
   <br/>
  </li>
 </ul>
 Process Excellence
 <br/>
 <br/>
 <ul>
  <li>
   Working knowledge of Lean, Six Sigma, and process improvement tools, with a focus on business impact.
   <br/>
   <br/>
  </li>
 </ul>
 Stakeholder Management &amp; Communication
 <br/>
 <br/>
 <ul>
  <li>
   Ability to influence cross-functional teams and communicate insights effectively to leadership.
   <br/>
   <br/>
  </li>
 </ul>
 Leadership
 <br/>
 <br/>
 <ul>
  <li>
   Strong ownership, accountability, and ability to lead teams in a fast-paced environment.
  </li>
 </ul>
</div>


Operations Excellence Manager-Logistics

Alibaba

<div><div><p><b>Basic Infomation</b></p><div><div><div><p>
Department:</p><p>
Daraz</p></div><div><p>
Degree:</p><p>
Bachelor</p></div><div><p>
Work Experience:</p><p>
4 year</p></div></div></div></div><p></p><div><p><b>
Job Description</b></p><div>
Job Responsibilities:
&bull; Own and drive end-to-end logistics performance across Pakistan, including SR, TTS to FA, G2N, FDs, and productivity KPIs.
&bull; Establish and manage a robust performance governance framework (WBRs, MBRs, daily reviews) to track and improve performance.
&bull; Conduct deep-dive analysis on performance deviations, identify root causes, and ensure timely closure of action plans with operations teams.
&bull; Partner closely with venture operations teams to drive accountability and ensure corrective actions are executed on ground.
&bull; Develop and refine KPI definitions, targets, and performance benchmarks aligned with business goals.
&bull; Drive cross-functional alignment (Ops, Commercial, Product, BI) to resolve performance bottlenecks.
&bull; Lead data-driven performance analysis to identify trends, gaps, and improvement opportunities.
&bull; Build and maintain performance dashboards and reporting frameworks for real-time visibility.
&bull; Translate data insights into clear, actionable recommendations for leadership and operations teams.
&bull; Support strategic decision-making through scenario analysis and performance forecasting.
&bull; Identify performance gaps and lead process improvement initiatives using Lean, Six Sigma, and Kaizen methodologies.
&bull; Conduct value stream mapping (VSM) to optimize end-to-end logistics workflows.
&bull; Drive standardization of processes to ensure consistency and scalability across operations.
&bull; Ensure improvements are sustainable and embedded into daily operations.
&bull; Identify opportunities to automate performance tracking, reporting, and operational workflows.
&bull; Collaborate with BI and Product teams to develop scalable tools and dashboards.
&bull; Reduce manual dependencies by implementing data-driven and system-led solutions.
&bull; Ensure adherence to SOPs, operational standards, and compliance requirements.
&bull; Conduct process audits and RCA (Root Cause Analysis) for recurring performance issues.
&bull; Implement corrective and preventive actions to drive continuous performance improvement.
&bull; Act as a bridge between central Ops Excellence and local operations teams to drive performance alignment.
&bull; Work closely with Commercial, Customer Experience, and Product teams to improve end-to-end service delivery.
&bull; Present performance insights and recommendations to senior leadership.
&bull; Drive a performance-driven culture across operations teams.
&bull; Train and coach teams on performance management, data interpretation, and problem-solving frameworks.
&bull; Build internal capability in continuous improvement and operational excellence practices.
&bull; Lead and mentor a team of Operations Excellence associates and analysts.
&bull; Set clear goals, monitor performance, and support team development and growth.
&bull; Identify and drive initiatives to optimize logistics cost per order without compromising performance.
&bull; Ensure cost improvements are aligned with service level and customer experience goals.
</div></div><p></p><div><p><b>
Position Requirement</b></p><div>
Qualifications
&bull; Bachelor&rsquo;s or Master&rsquo;s degree in Engineering, Supply Chain, Operations, Business Administration, or a related field from a reputable institution.
&bull; Certifications in Lean / Six Sigma (Green Belt or above preferred).
&bull; Additional exposure to data analytics, performance management frameworks, or operations strategy is highly advantageous.
Experience
&bull; 5&ndash;8 years of relevant experience in logistics, supply chain, or e-commerce operations, with a strong focus on performance management and operational KPIs.
&bull; Proven track record of driving measurable improvements in key metrics such as service level (SR), lead times (TTS/FA), productivity, or cost efficiency.
&bull; Hands-on experience in performance governance (WBR/MBR), KPI tracking, and cross-functional execution.
&bull; Demonstrated ability to translate data insights into actionable interventions and drive implementation with operations teams.
&bull; Experience in fast-paced, high-volume environments (e-commerce/logistics preferred) with exposure to on-ground operational challenges.
&bull; Prior experience in continuous improvement, process optimization, or automation initiatives is a plus, but should be linked to business impact and performance outcomes.
Skills &amp; Competencies
Performance &amp; Business Acumen
&bull; Strong understanding of key logistics KPIs (SR, TTS, G2N, productivity, cost).
&bull; Ability to drive end-to-end performance through target setting, tracking, and execution.
Analytical &amp; Problem Solving
&bull; Strong data analysis skills with proficiency in Excel; experience with Power BI/Tableau is a plus.
&bull; Ability to translate data into actionable insights and perform structured root cause analysis.
Execution &amp; Governance
&bull; Experience in running performance cadences (WBR/MBR) and ensuring closure of action plans.
&bull; Strong ownership with a focus on driving on-ground impact, not just analysis.
Process Excellence
&bull; Working knowledge of Lean, Six Sigma, and process improvement tools, with a focus on business impact.
Stakeholder Management &amp; Communication
&bull; Ability to influence cross-functional teams and communicate insights effectively to leadership.
Leadership
&bull; Strong ownership, accountability, and ability to lead teams in a fast-paced environment.</div></div></div>

Daraz PK-Operations Excellence Manager-Logistics

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Daraz PK-Operations Excellence Manager-Logistics