sales manager

asst dir-sales

front office manager

area manager

area sales manager

executive assistant to general manager

IHG Hotels & Resorts

<div>
 Crowne Plaza Muscat OCEC is looking for a highly organized, discreet, and proactive
 
 Executive Assistant to the General Manager
 
 . This key role provides comprehensive administrative support to the General Manager (GM) and ensures efficient operation of the Executive Office. The successful candidate will act as a liaison between the General Manager and internal/external stakeholders, manage confidential information with integrity, and contribute to the smooth coordination of executive-level functions.
 
 
 YOUR DAY-TO-DAY:
 
 
 <ul>
 <li>
 Provide high-level administrative support to the General Manager, including calendar management, meeting coordination, and travel arrangements.
 </li>
 <li>
 Draft, proofread, and manage correspondence, reports, presentations, and other documentation on behalf of the General Manager.
 </li>
 <li>
 Serve as the primary point of contact between the General Manager and Department Heads, Owning Company groups and its representatives, IHG representatives, and external partners.
 </li>
 <li>
 Organize and prepare agendas, minutes, and follow-ups for Leadership meetings.
 </li>
 <li>
 Handle confidential and sensitive information with discretion and professionalism.
 </li>
 <li>
 Assist in managing hotel projects, reporting deadlines, and internal communication initiatives.
 </li>
 <li>
 Coordinate VIP visits, media visits, and special events involving the General Manager&rsquo;s participation.
 </li>
 <li>
 Support the Executive Office in maintaining records, filing systems, and task tracking.
 </li>
 <li>
 Facilitate internal communications across departments as directed by the General Manager.
 </li>
 <li>
 Manage ad-hoc administrative tasks and special projects assigned by the Genral Manager.
 
 
 </li>
 </ul>
 WHAT WE NEED FROM YOU:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.
 </li>
 <li>
 Minimum of 3&ndash;5 years of executive-level administrative experience, preferably in a hotel or corporate environment.
 </li>
 <li>
 Exceptional organizational and time management skills.
 </li>
 <li>
 Strong communication and interpersonal abilities, with fluency in English; Arabic is an advantage.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); knowledge of hotel systems (e.g., Opera, IHG tools) is a plus.
 </li>
 <li>
 High degree of discretion, confidentiality, and professionalism.
 </li>
 <li>
 Ability to multitask and adapt in a fast-paced, multicultural environment.
 </li>
 <li>
 Strong attention to detail and proactive problem-solving skills.
 
 
 </li>
 </ul>
 WHAT YOU CAN EXPECT FROM US:
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
 
 
 Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
 
 
 So, join us and you&rsquo;ll become part of our ever-growing global family.
 
 
 Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
 
 
 Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>
 <div id='job-id'>Job Id: pKQAEbRfkP4SXleyl8jb/WsrHNoGSt4JbPAxOJHmOaf336tDPyB8uWoPbAyXM31wrmy7V+ms0h7oYo+sLuf13IdgrO7n9DcQLpQsh1p54AZBk/8wWZCP6zCcvsQL2U7d3RjUU4ixsA44yw8dO5HtgTBGotQSd9X7DQilnqbmlw==</div>

Executive Assistant to General Manager

Areej Hospitality Company

Job Position: SecretaryCompany: Al Sedrah Real Estate Investment and DevelopmentDepartment: Executive Office Reporting To: Group General ManagerJob SummaryThe Secretary to the General Manager plays a pivotal role in supporting the daily functions of the Executive Office. This position demands a highly organized, discreet, and proactive individual who can manage complex schedules, handle confidential correspondence, and act as a communication bridge between the General Manager and internal/external stakeholders. The ideal candidate will be familiar with the real estate development sector, ensuring precision and efficiency in a fast-paced environment.Key Responsibilities<ul><li>Manage and maintain the General Manager&rsquo;s calendar, appointments, meetings, and travel arrangements.</li><li>Prepare, proofread, and format internal and external correspondence, memos, and reports.</li><li>Coordinate communication between departments, clients, government entities, and external partners.</li><li>Organize and maintain physical and digital files relevant to development projects, agreements, and legal documentation.</li><li>Handle incoming calls, emails, and inquiries with professionalism and discretion.</li><li>Assist in the preparation of presentations, minutes of meetings, and executive summaries.</li><li>Monitor deadlines and follow up on action items related to the General Manager&rsquo;s directives.</li><li>Prepare requisitions, expense reports, and other administrative tasks as requested.</li><li>Maintain strict confidentiality of sensitive information related to business development and financial strategy.</li><li>Provide logistical support for internal events, investor meetings, or real estate site visits.</li><li>Liaise with the HR team for any approvals relating the staff .</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Office Management, or a related field.</li><li>Minimum of 5 years&rsquo; experience in executive-level support, preferably in real estate or property development.</li><li>Excellent command of English and Arabic, with strong written and verbal communication skills.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).</li><li>Strong time management, multitasking, and organizational skills.</li><li>High level of discretion and integrity with confidential information.</li><li>Professional demeanor with a proactive and adaptable mindset.</li></ul>Job Types: Full-time, Permanent <div id='job-id'>Job Id: 75YO7kpXOFH5gPy4aRlA2v2RevEC5AwtPrbt7wKN4iflE6BYVMyBqQjHo7ybMNqwuJIttAxtp6L0iUsrGnYKAXmSZMBhnbFnpLbjo1pdWQ==</div>

Secretary

VOCO

<div>We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat&rsquo;s most dynamic waterfront destinations. As part of the global IHG Hotels &amp; Resorts family, voco&trade; is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we&rsquo;re preparing to open our doors soon &mdash; and we&rsquo;re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel&rsquo;s culture and guest experience from day one. Whether you&rsquo;re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.
The Assistant Admin to the General Manager (GM) provides high-level administrative support to the GM and executive team to ensure the smooth operation of the executive office. This role involves handling confidential information, managing schedules, coordinating communications, preparing reports, and supporting day-to-day administrative tasks to maximize the effectiveness and efficiency of the General Manager&rsquo;s office.
YOUR DAY-TO-DAY:<ul><li>
Provide administrative support to the General Manager including calendar management, travel arrangements, meeting coordination, and correspondence</li><li>
Act as a liaison between the General Manager and department heads, guests, vendors, and other stakeholders</li><li>
Prepare agendas, take minutes, and follow up on action items from executive meetings</li><li>
Draft, proofread, and format letters, memos, reports, and presentations</li><li>
Organize and maintain confidential files, documents, and records</li><li>
Monitor and respond to emails and communication on behalf of the GM as required</li><li>
Assist in tracking deadlines, priorities, and key hotel projects</li><li>
Handle guest complaints or VIP requests escalated to the GM&rsquo;s office professionally and promptly</li><li>
Coordinate internal communication and circulate information or directives from the GM to relevant departments</li><li>
Support planning and execution of hotel events, meetings, and employee engagement activities</li><li>
Perform general office duties such as ordering supplies, filing, and managing office equipment</li><li>
Ensure discretion and confidentiality at all times</li></ul>
WHAT WE NEED FROM YOU:<ul><li>
Proven experience in an administrative or executive assistant role, preferably in hospitality or customer service environments</li><li>
Strong organizational, multitasking, and time-management skills</li><li>
Excellent verbal and written communication abilities</li><li>
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and common office software</li><li>
Ability to handle sensitive information with discretion</li><li>
Professional appearance and demeanor</li><li>
High attention to detail and proactive problem-solving approach</li><li>
Diploma or degree in Business Administration, Hospitality Management, or related field preferred</li><li>
Ability to work flexible hours when required, including occasional evenings or weekends</li></ul>
WHAT YOU CAN EXPECT FROM US:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div> <div id='job-id'>Job Id: WTFdbSn+1VqAvULJZ1Kgz5xTAXpQmzXzrmnHVeiqKZkqVuK8Ywz+GfnTImsIhDLPZAAMZE88MpwwT9nGJmNDDWCfkbua0h9QNnidK05UpP40+lgn8zcttT+z3l4iAnZvZUSRe8VzK3wj0N58s4iLXdV+xXPUn1CGvtodMA==</div>

Assistant Admin for General Manager

Hilton

<div>Assistant Human Resources Manager Omani Female Only
An Assistant Human Resources Manager is responsible for providing first-class employee relations services to the Human Resources Manager and management team to deliver an excellent staff experience while assisting with Human Resources strategy. 
 
 
What will I be doing? 
As an Assistant Human Resources Manager, you will be responsible for providing first-class employee relations services to the Human Resources Manager and management team to deliver an excellent staff experience. An Assistant Human Resources Manager will also be required to support employee relations and ensure compliance with staff training requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Provide and deliver first-class ER services to Human Resources Manager and management team</li>
<li>Assist Human Resources Manager with Human Resources strategy including succession planning processes in individual hotels</li>
<li>Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability</li>
<li>Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out</li>
<li>Help achieve departmental goals</li>
<li>Support the hotel with departmental training requirements</li>
<li>Control costs when possible and assist in meeting hotel/departmental financial targets</li>
<li>Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines</li>
<li>Ensure completion of training for hotel security, fire regulations and other health and safety legislation</li>
<li>Work with local organisations and schools to promote the hospitality industry</li>
<li>Assist and resolve team member and management queries</li></ul>
What are we looking for? 
An Assistant Human Resources Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in Human Resources</li>
<li>CIPD qualified</li>
<li>Positive attitude</li>
<li>Good communication and people skills</li>
<li>Committed to delivering a high level of customer service, both internally and externally</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure</li>
<li>Ability to work on their own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of hospitality</li>
<li>IT proficiency</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div> <div id='job-id'>Job Id: fXcYqUTrtgYAomPNwc9NQ0JBKzVB6gDgTstZLIqE8c+FVRdtJPnQ41XU41H0ttp5dyPNUKmgXhXpHFpjJn8toeqtWxi0NM6AQAt6I/fdkiFKTAimXag1udpn3Zc9dxyk82p95cz0MFhrZgBkIlQXJSnac6m5RHArqIY=</div>

Assistant Human Resources Manager Omani Female Only

Shangri-La Group

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 
 
 Muscat, Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 The Food and Beverage Coordinator will provide all secretarial services within the Food and Beverage Division office in accordance with standards, policies and guidelines as established by Shangri-La International and the Shangri-La Barr Al Jissah Muscat. The position will coordinate daily office related activities, provide accurate document processing, ensure efficient internal and external office communications and complete administrative duties as assigned by the Executive Assistant Manager of Food and Beverage and Executive Chef
 
 
 The coordinator will at all times conduct herself in a professional manner and demonstrate her commitment to our purpose statement.
 
 
 
 Responsibilities
 
 
 
 As F&amp;B Coordinator you will be responsible of:
 
 
 <ul>
 <li>
 Coordination of inter-office and intra-departmental communications including telephone, paging and facsimile systems.
 </li>
 <li>
 Completion of menus, letters, reports, forms and other documents for the food and beverage office.
 </li>
 <li>
 Ensure prompt completion and delivery of documents and correspondence.
 </li>
 <li>
 Maintains office-filing system to include alphabetical, chronological, trace and daily files.
 </li>
 <li>
 Maintains Director&rsquo;s files to include daily, trace and others.
 </li>
 <li>
 Maintains Director&rsquo;s appointments and schedule.
 </li>
 <li>
 Responsible to maintain overall office organization, presentation and cleanliness.
 </li>
 <li>
 Coordination of inter-office and intra-departmental communications including telephone, paging and facsimile systems.
 </li>
 <li>
 Completion of menus, letters, reports, forms and other documents for the food and beverage office.
 </li>
 <li>
 Ensure prompt completion and delivery of documents and correspondence.
 </li>
 <li>
 Maintains office-filing system to include alphabetical, chronological, trace and daily files.
 </li>
 <li>
 Maintains Director&rsquo;s files to include daily, trace and others.
 </li>
 <li>
 Maintains Director&rsquo;s appointments and schedule.
 </li>
 <li>
 Responsible to maintain overall office organization, presentation and cleanliness.
 </li>
 <li>
 Provides for accurate completion of menus, transcripts and meeting minutes.
 </li>
 <li>
 Handles information interaction with purveyors, peers and other business situations.
 </li>
 <li>
 Handles all guest, employee, management and owner interaction with complete courtesy and professionalism.
 </li>
 <li>
 Maintains a positive and result oriented outlook, constantly striving for improvement both personally and professionally.
 </li>
 <li>
 Handles sensitive matters in strict confidentiality with no exceptions.
 </li>
 <li>
 Understand, follow, implement, monitor and record environmental related policies, procedures and environmental good practices of his/her areas of work.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: US1bDTKZZ5QT2JmvOJ+6R2SLepyHYBzGzLTh3l5sC0rY6O8SBGh5o8ojS9gLFxnD5lsUO/6JotrA5R+xoC0BrDg5cd7SNtqPiSNKqXQXBBlHy/4boXdxr5MHura/pIH7qf4bytwmgJg28B8mJUSdRhsLmc9C7l9Y8p0/Nd3rUvsV1BHyMKgDnBAbRcGGx8z6UHPuaxH5HEqmk1hhqM5Rd8AloAokFlKabYv9oglv5hXr2lql</div>

F&B Coordinator

<div>
 An Assistant Human Resources Manager is responsible for providing first-class employee relations services to the Human Resources Manager and management team to deliver an excellent staff experience while assisting with Human Resources strategy.
 
 
 
 What will I be doing?
 
 
 
 As an Assistant Human Resources Manager, you will be responsible for providing first-class employee relations services to the Human Resources Manager and management team to deliver an excellent staff experience. An Assistant Human Resources Manager will also be required to support employee relations and ensure compliance with staff training requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Provide and deliver first-class ER services to Human Resources Manager and management team
 </li>
 <li>
 Assist Human Resources Manager with Human Resources strategy including succession planning processes in individual hotels
 </li>
 <li>
 Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
 </li>
 <li>
 Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
 </li>
 <li>
 Help achieve departmental goals
 </li>
 <li>
 Support the hotel with departmental training requirements
 </li>
 <li>
 Control costs when possible and assist in meeting hotel/departmental financial targets
 </li>
 <li>
 Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
 </li>
 <li>
 Ensure completion of training for hotel security, fire regulations and other health and safety legislation
 </li>
 <li>
 Work with local organisations and schools to promote the hospitality industry
 </li>
 <li>
 Assist and resolve team member and management queries
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Assistant Human Resources Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in Human Resources
 </li>
 <li>
 CIPD qualified
 </li>
 <li>
 Positive attitude
 </li>
 <li>
 Good communication and people skills
 </li>
 <li>
 Committed to delivering a high level of customer service, both internally and externally
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Ability to work on their own or in teams
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Knowledge of hospitality
 </li>
 <li>
 IT proficiency
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Salalah
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Human Resources
</div>
 <div id='job-id'>Job Id: esIwwleLHpy8be0o0L/C7pdxSgn3ykFAuYrR9/fElagsmFqBI1J8qauylOlEGc58nConBsXkuzOfK+2QUxO7c9TU/++20Y0ukNBds/3sHrj4qmR/nX5BDe+NIRn9fYumzxe614W1+uoyC1+nn0MkTlLMVTNanevGqSbKkK5Dj2dDhAvfrQbjrCUFi8KaQTwUKin8nwKCD1Wldtspm2i/B0izLcmm</div>

Mandarin Oriental

<div>
 
 Front Office Supervisor
 
 
 
 Mandarin Oriental Muscat is looking for a Front Office Supervisor to join our Front Office team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Scope of Position
 
 
 
 The Front Office Supervisor will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Front Office Supervisor will run the daily operations of the reception desk. The Front Office Supervisor will assist the Front Office Management team in running daily shifts when needed.
 
 
 <ul>
 <li>
 Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.
 </li>
 <li>
 Provide direction and support to all FO colleagues at any time, particularly during the operational hours.
 </li>
 <li>
 Support the Assistant FO Manager - Front Office Manager when required to train colleagues in accordance with the applicable standards and policies.
 </li>
 <li>
 Follow the duty schedule and assure all tasks are completed at all times in a timely manner.
 </li>
 <li>
 Assure the back and front of house areas of the Reception are clean and tidy at all times.
 </li>
 <li>
 Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant FO Manager - Front Office Manager
 </li>
 <li>
 Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.
 </li>
 <li>
 Ensure that Mandarin Oriental, Muscat's grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
 </li>
 <li>
 Identify departmental learning and development needs for all colleagues of the department and share those with the Assistant FO Manager - Front Office Manager.
 </li>
 <li>
 Checking in advance on manning levels and other parameters affecting shifts on a daily basis.
 </li>
 <li>
 Support the Assistant FO Manager - Front Office Manager to maintain a clear overview of PSMS by carrying out regular checks on accuracy of the system
 </li>
 <li>
 To report through the assigned system and follow up all maintenance defaults affecting delivery of service.
 </li>
 <li>
 To ensure cashiering is carried out properly by the team and daily cash and credit collections are in order and submitted to accounting after end of shift.
 </li>
 <li>
 To perform and check all duties related to shift opening and closing check list.
 </li>
 <li>
 Handle effectively any kind of customer complaints being verbal or written. More severe customer complains will be reported to managers without fail.
 </li>
 <li>
 Greet and escort guests promptly to their rooms.
 </li>
 <li>
 Handle guests&rsquo; complaints
 </li>
 <li>
 Help the Bell team when needed
 </li>
 <li>
 Handle cash drawer properly as outlined in the MODUB Controller&rsquo;s manual
 </li>
 <li>
 Ensure team product knowledge is maintained, updated and regularly tested.
 </li>
 <li>
 Attend and conduct meetings during absence or unavailability of management team.
 </li>
 <li>
 Perform any other reasonable duties as required by the Assistant FO Manager - Front Office Manager.
 </li>
 <li>
 Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues
 </li>
 <li>
 Communicate clearly with the Night Auditor and Accounting.
 </li>
 <li>
 Stay current with developments and procedures in the hotel by attending daily Front Office briefings and reviewing the Front Office communications board regularly
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: JWZxyiucWjyTaQc4ZVYqBtXFXdGk5JWbdWnbW+hvTHNcebJGjgbUqBa1yR9vmJXGD1zcxGZjk/aXsgZmI8DtddrR1b10sy0vs7ierW+RvbnwSsgDHDkt0idMN6ACkJqPXyeCbtSvAv5ZD4AQynQ1nJg4xubZOViFpGDzUbKfJLO36zKOhbuH3GYYZKgqDFu+N2s4QtOfvXi4BRxk5Zl5xGCRhb4ZZF61Ph4QklB+dA==</div>

Front Office Supervisor - Omani National

Explore 588+ Executive assistant to general manager in Oman this August. Find roles across top companies and apply now to boost your career.

588 executive assistant to general manager jobs IN Oman

Executive Assistant to General Manager

Secretary

Assistant Admin for General Manager

Assistant Human Resources Manager Omani Female Only

F&B Coordinator

Assistant Human Resources Manager Omani Female Only

Front Office Supervisor - Omani National