executive support

NielsenIQ

<div>Company Description 
R26_0006595
We are seeking a dedicated and dynamic individual to join our corporate headquarters team as a Customer Service and Executive Support Specialist. This role is pivotal in ensuring exceptional customer service, engaging visitor experiences, and providing comprehensive support to our executive team. The ideal candidate will possess strong collaboration skills and a passion for delivering outstanding service.
This is a onsite position for anyone currently living in the Chicago, IL area.
Work schedule: 7:30 am to 4:00 pm. 30 minute lunch. Must have flexible hours if need changes, 40 hours per week, evenings as needed travel as needed but rare. 
Job Description 
<ul><li>
Customer Service Excellence: Provide top-tier customer service to clients, partners, and visitors, ensuring all interactions are handled professionally and efficiently.</li><li>
Visitor Engagement: Greet and assist visitors, ensuring a welcoming and informative experience. Manage visitor logs and coordinate with relevant departments for seamless visitor interactions.</li><li>
Executive Support: Assist executives with scheduling, travel arrangements, meeting coordination, and other administrative tasks. Ensure executives are well-prepared for meetings and events.</li><li>
Collaboration: Work closely with various departments to ensure smooth operations and effective communication. Foster a collaborative environment to achieve company goals.</li><li>
Problem Solving: Address and resolve customer inquiries and issues promptly. Escalate complex issues to appropriate departments when necessary.</li><li>
Administrative Duties: Manage office supplies, handle correspondence, and maintain organized records. Support office management tasks as needed.</li><li>
Financial Management: Assist with budgeting, expense tracking, PO filing and financial reporting. Ensure accurate and timely processing of invoices and reimbursements. Support financial planning and analysis activities.</li><li>
Tactical and Hands-On Work: Meeting set ups and break downs including chairs, tables, flip charts, food coordination, clean up, etc. Provide on-site facility support such as photographing office details, purchasing and neatly stocking office and pantry supplies, providing signage support, etc. Perform other hands-on tasks, inspections and filing work orders to ensure the office runs smoothly.</li></ul> 

Qualifications 
<ul><li>
Experience: Minimum of 3 years in a customer service, executive support, or administrative role, preferably in a corporate setting.</li><li>
Skills: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite and financial management software.</li><li>
Attributes: Professional demeanor, proactive attitude, and a team player. Ability to handle confidential information with discretion.</li><li>
Education: Bachelor&rsquo;s degree in Business Administration, Finance, Communications, or a related field preferred.</li></ul> 

Additional Information 
This role has a market-competitive salary with an anticipated base compensation of the following range: $40,000 - $50,000. Actual salaries will vary depending on a candidate&rsquo;s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.<ul><li>
Comprehensive healthcare plan (medical, Rx, dental, and vision).</li><li>
Flexible spending accounts and a Health Savings Account (including company contributions).</li><li>
Life and AD&amp;D insurance.</li><li>
401(k) retirement plan including company matching contributions.</li><li>
Disability insurance.</li><li>
Tuition Reimbursement.</li><li>
Discretionary paid time off program and 11 paid holidays.</li></ul>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul><div></div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Customer Service and Executive Support Specialist

Uber

<div>
 
 About The Role
 
 
 
 Uber Engineering is a high-performance culture marked by fearlessness and hyper productivity. We're looking for team players with natural product intuition who can work harder, faster, and smarter while taking technical excellence to a whole new level. You should be pumped about building a global transportation marketplace that spans a wide range of cities - varying from 100,000 to 10 million people in size - with unique regulatory, technical, and business requirements.
 
 
 As an Executive Support Analyst you will provide concierge support for our executive team no matter where they are or where they go. Travel the globe to ensure events happen without a hitch. Here's your chance to be a part of Uber history!
 
 
 
 What The Candidate Will Need / Bonus Points
 
 
 
 ---- What the Candidate Will Do ----
 
 
 <ul>
 <li>
 Provide personalized white glove service and support for our executive team in both office and home environments
 </li>
 <li>
 Respond to Executive technology support issues and be on-call as scheduled
 </li>
 <li>
 Constant monitoring of executive team desktop issues to ensure customer satisfaction and taking the extra step go above and beyond
 </li>
 <li>
 Provide prompt, confidential and reliable technical support for a wide range of IT equipment and software including Google Apps, Apple, PC, printers, wifi, etc.
 </li>
 <li>
 Communication &amp; Customer service skills must be impeccable
 </li>
 <li>
 Network and A/V system setup in residential and business environments
 </li>
 <li>
 Manage hardware and software upgrades
 </li>
 <li>
 Accurately manage crisis escalation and transfer calls to other support teams as appropriate
 </li>
 <li>
 Provide direct feedback on issues impacting the executive team to Tech Services leadership.
 </li>
 <li>
 Will require domestic and international travel
 </li>
 <li>
 Any other duties as assigned
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 4+ years of IT experience
 </li>
 <li>
 Minimum of 2-3 years' experience with executive level support
 </li>
 <li>
 Bachelor's Degree in Computer Science, or equivalent combination of education and experience
 </li>
 <li>
 Working knowledge with Microsoft, MAC, Desktop/Laptops, basic networking, and A/V equipment
 </li>
 <li>
 Ability to multi-task, manage time and follow through with assignments
 </li>
 <li>
 Strong problem solving, organization and project management skills
 </li>
 <li>
 A service-oriented attitude with the utmost discretion in handling sensitive/private technical issues and other matters
 </li>
 <li>
 Audio/Video knowledge
 </li>
 <li>
 Prior experience setting-up, installing, cabling, and maintaining executive home offices including all networking equipment (Apple, Cisco, VoIP)
 </li>
 <li>
 Ability to work in a fast-paced, highly technical environment
 </li>
 <li>
 Demonstrable strong Customer Service experience
 </li>
 <li>
 Ability to be on site and on call
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Experience supporting mobile devices
 </li>
 <li>
 Ability to communicate effectively with executive team as well as others in Tech Services
 </li>
 <li>
 Ability to take initiative and work independently, as well as part of a team
 </li>
 <li>
 Willing to work after hours and weekends as needed
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 High end restaurant experience
 </li>
 <li>
 High end hotel concierge experience
 </li>
 <li>
 5+ years in a help desk role supporting Apple and PC hardware and software
 </li>
 <li>
 Google/Apple Certification(s) i.e. ACMT
 
 
 </li>
 </ul>
 For New York, NY-based roles: The base hourly rate range for this role is USD$44.24 per hour - USD$49.05 per hour. You will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
</div>

Executive Tech Support

McAfee

<div><div><div>Role Overview:</div>
McAfee is seeking an experienced IT Client Success &amp; Executive Support Specialist to deliver high touch, white glove technology support for employees and executive leadership. This role is responsible for end-to-end desktop, site technology, and executive IT support, ensuring reliable, secure, and seamless technology experiences across corporate offices, conference spaces, and live events. 
 
The successful candidate will provide expert support across Windows, macOS, mobile devices, and cloud based desktops, while maintaining a strong focus on customer experience, operational excellence, and proactive service delivery. This position plays a key role in shaping and sustaining McAfee&rsquo;s support model and requires strong technical expertise, discretion, and the ability to manage multiple priorities in a fast paced environment. You will answer support calls or tickets, troubleshoot hardware and software problems, and guide users through step-by-step solutions to resolve technical issues at the IT Help Desk. You will perform system setups, install software, and assist with network connectivity issues to ensure smooth user experiences. You will also update ticket status, document solutions, and escalate unresolved problems to senior staff. You may also provide basic training to users and contribute to maintaining a knowledge base of common issues and fixes. 
 
Location Note: This role requires a minimum of four days per week (Monday&ndash;Thursday, 9:00 AM&ndash;5:00 PM), on-site at the Frisco, TX office with flexibility to support additional days based on business needs, executive presence, or live event requirements. We will only consider candidates within a commutable distance to our Frisco office and are not offering relocation assistance at this time.
About the Role:<ul><li>
Provide comprehensive hardware and software support, including installation, troubleshooting, break/fix, and end-user training for onsite and remote employees.</li></ul><ul><li>
Deliver white glove IT support for executive leaders and their executive assistants.</li></ul><ul><li>
Support Board level meetings, executive briefings, and other strategic meetings.</li></ul><ul><li>
Manage IT asset lifecycle activities, including inventory tracking, deployment, reclamation, and documentation.</li></ul><ul><li>
Support employee onboarding by preparing, configuring, and deploying devices and ensuring a seamless first day experience.</li></ul><ul><li>
Create, manage, and resolve IT support tickets in accordance with established service standards.</li></ul><ul><li>
Perform site support activities, including maintaining local network connectivity, print services, and office technology infrastructure.</li></ul><ul><li>
Set up, maintain, and support conference room technology, including Microsoft Teams Rooms and related AV solutions.</li></ul><ul><li>
Provide technical support for onsite and virtual live events, including planning, setup, execution, and post-event support.</li></ul><ul><li>
Design and implement proactive support measures, dashboards, and continuous improvement initiatives to enhance service quality.</li></ul><ul><li>
Maintain accurate technical documentation, knowledge articles, and standard operating procedures.</li></ul>
About You:
Minimum Requirements:<ul><li>
Minimum 7-10 years of desktop or IT support experience.</li></ul><ul><li>
Minimum 5 years of direct executive support experience.</li></ul><ul><li>
Ability to work independently with minimal supervision while maintaining a consistently professional presence.</li></ul><ul><li>
Highly collaborative with strong interpersonal and relationship building skills.</li></ul><ul><li>
Organized, detail oriented, and capable of delivering results in a high performance environment.</li></ul><ul><li>
Flexible and willing to support a wide range of business and executive needs.</li></ul><ul><li>
Polished professional presence with a welcoming, service oriented attitude.</li></ul><ul><li>
Strong written and verbal communication skills.</li></ul><ul><li>
Intellectual curiosity and a continuous learning mindset.</li></ul><ul><li>
Resilient, adaptable, and comfortable operating under pressure.</li></ul>
Technical Expertise:<ul><li>
Advanced experience supporting:</li></ul><ul><li>
Windows and macOS operating systems including expert level knowledge of Intune and Jamf.</li></ul><ul><li>
Mobile devices (iOS and Android).</li></ul><ul><li>
Network infrastructure and connectivity.</li></ul><ul><li>
Security controls, vulnerability management, and client patching.</li></ul><ul><li>
Microsoft 365 ecosystem (Outlook, Teams, Word, Excel, PowerPoint).</li></ul><ul><li>
Common enterprise collaboration and productivity tools.</li></ul>
Soft Skills:<ul><li>
Customer Service &amp; Communication: Demonstrated ability to deliver exceptional, white glove customer service to employees at all levels, including executive leadership.</li></ul><ul><li>
Strong verbal and written communication skills with a professional, courteous, and confident demeanor.</li></ul><ul><li>
Troubleshooting &amp; Problem Solving: Exceptional analytical and troubleshooting skills with the ability to quickly diagnose and resolve technical and nontechnical issues.</li></ul><ul><li>
Ability to operate calmly and effectively in high-pressure executive support environments.</li></ul><ul><li>
Time Management &amp; Prioritization: Proven ability to manage multiple requests and projects simultaneously, prioritize effectively, and meet deadlines.</li><li>
Confidentiality &amp; Discretion: Ability to handle sensitive and confidential information with the highest level of professionalism and discretion.</li></ul><ul><li>
Adaptability &amp; Proactivity: Comfortable learning and adopting new technologies quickly in response to evolving business needs.</li></ul><ul><li>
Proactive, self-motivated mindset with the ability to anticipate issues and identify opportunities for improvement.</li></ul>
#LI<div> 
Company Overview</div>
McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users&rsquo; needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.<div>
Company Benefits and Perks:</div>
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We&rsquo;re proud to be Great Place to Work&reg; Certified in 10 countries, a reflection of the supportive, empowering environment we&rsquo;ve built where people feel seen, valued, and energized to reach their full potential and thrive.
We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.<ul><li>
Bonus Program</li><li>
Pension and Retirement Plans</li><li>
Medical, Dental and Vision Coverage</li><li>
Paid Time Off</li><li>
Paid Parental Leave</li><li>
Support for Community Involvement</li></ul>
We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.</div></div>

IT Client Success and Executive Support Specialist - Frisco

City of Charlotte, NC

<div>Date Opened: Friday, April 10, 2026 12:00 AM<h2 class="jobSectionHeader">
</h2>Close Date: Friday, April 17, 2026 12:00 AM<h2 class="jobSectionHeader">
</h2>Department: Aviation Department<h2 class="jobSectionHeader">
</h2>Function Administrative Support<h2 class="jobSectionHeader">
</h2>Salary: $65,196.00 - $81,495.00 Commensurate with Experience<h1 class="jobSectionHeader">
</h1>Welcome to the City of Charlotte
Charlotte is America&rsquo;s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.
Our guiding principles include:<ul><li>
Attracting and retaining a skilled and diverse workforce</li><li>
Valuing teamwork, openness, accountability, productivity, and employee development</li><li>
Providing all customers with courteous, responsive, accessible, and seamless quality services</li><li>
Taking initiative to identify, analyze, and solve problems</li><li>
Collaborating with stakeholders to make informed decisions</li></ul>
SUMMARY
The Administrative Officer Senior provides executive-level support to the Chief Infrastructure Officer (CIO) at Charlotte Douglas International Airport while serving as the supervisor and operational leader of the administrative support function within the CIO&rsquo;s portfolio.
 
 
The role is responsible for leading, developing, and overseeing a team of administrative professionals, ensuring consistent delivery of high-quality, efficient, and customer-focused administrative services across the Department Divisions. This position directs and manages all administrative operations in the CIO&rsquo;s portfolio, aligning team performance, workflows, and priorities with division goals and initiatives.
 
 
This role works closely with the Administration Division Manager and other Aviation Department leaders to execute key initiatives. This position requires strong leadership, sound judgement, and the ability to balance strategic priorities with day-to-day operational demands in a fast-paced environment. This role regularly interacts with all levels of the organization, airport tenants and stakeholders, partners, elected city officials and the general public.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES: 
1. Provides high-level executive support to the Chief Infrastructure Officer and serves as the key liaison between the CIO and members of the Directors&rsquo; Management Team. Prepares and reviews correspondence, presentations, reports, meeting agendas, and summaries on behalf of the CIO. 
2. Leads, manages and develops a team of four (4) administrative professionals that support Directors and Managers, ensuring efficient, consistent and customer-focused service delivery across the CIO&rsquo;s portfolio. The team is responsible for: 
a. Administrative, Customer Service &amp; Executive Support: 
Serving as the primary point of contact for visitors, employees, and stakeholders; managing office operations including calls, email, mail, and visitor coordination; supporting executive workflow through calendar management, meeting scheduling, and preparation of agendas and summaries; coordinating interviews, events, and logistics; tracking and responding to issues and correspondence; and providing general administrative and basic technology support. 
b. Employee and Operational Support Services: 
Coordinating travel, accommodations, and reimbursements; performing authorized signer duties in compliance with federal regulations; assisting with irregular operations; and managing office supplies and related logistics. 
c. Procurement and Financial Administration: 
Supporting procurement card (P-Card) processing and reconciliation; preparing pre-purchase requisitions; monitoring budgets; and assisting with division-specific projects as requested by leadership. 
3. Manages and prioritizes the CIO&rsquo;s complex calendar, appointments, and engagements. Coordinates logistics for executive meetings, conference calls, interviews, and special events, ensuring seamless execution. 
4. Oversees performance management and employee development by establishing performance expectations, delivering regular feedback, and conducting performance reviews. Ensures staff have proper training, tools, and resources to perform their job duties effectively. 
5. Manages, directs, and oversees the process and procedures of Aviation specific impact notices and correspondence to stakeholders, tenants and partners. Ensures communications maintain compliance with Director&rsquo;s Notice expectations. 
6. Provides budget oversight and administrative guidance on behalf of department leadership. Assists with procurement processes including Pre-Purchase requisitions, data collection, reconciliation, and budget analysis. 
7. Oversees and ensures compliance with Authorized Signers responsibilities and badging processes within the CIO&rsquo;s portfolio, including adherence to federal regulations, proper documentation, notifications, and required audits. 
8. Leads and coordinates administrative support for emergency response efforts and irregular operations for the Administrative Services Division. Coordinates staffing, caterers and hotels for employees during events. Serves on teams as needed. 
9. Completes special projects, leads and oversees large committees and special event initiatives on behalf of the CIO, and performs directed research. 
10. Other duties, as assigned.
SUPERVISORY RESPONSIBILITIES:<ul><li>Yes &ndash; Direct supervision of multiple employees, including responsibility for hiring input, training, performance management, coaching and development.</li></ul>
COMPENSATION:
The salary for this position ranges from $73,345 - $81,495. Commensurate with Experience. The position is hybrid eligible.<div>
MINIMUM QUALIFICATIONS: 
<ul><li>A master&rsquo;s degree and no experience, bachelor&rsquo;s degree with 1-year relevant experience, or an associate&rsquo;s degree with 3 years relevant experience, or a high school diploma (or equivalent) with 5 years relevant experience.</li></ul></div><div>
PREFERRED QUALIFICATIONS: 
<ul><li>Administrative experience supporting multiple executive-level (C-Suite) roles.</li><li>Mid-level management experience supervising administrative or operational support teams.</li><li>Course work in business, aviation management or public administration is helpful.</li><li>Demonstrated customer service skills coupled with strong interpersonal skills.</li><li>Demonstrated strong leadership skills with the ability to create, develop and lead a cohesive team.</li><li>Proficient in Microsoft Office Suite.</li><li>Familiarity with Workday is helpful.</li></ul></div> 
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES:<div>
Knowledge of: 
<ul><li>Must be able to professionally communicate ideas, recommendations, requests clearly and effectively on behalf of staff/the supporting team members.</li><li>Demonstrated skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) effectively.</li><li>Skills to compose, edit and print professional letters and memos in Word, enter data in Excel, and independently compose professional emails, enter and organize data, and schedule appointments in Outlook.</li><li>Principle and practices of supervision, team leadership, and performance management</li></ul></div><div>
Skill in: 
<ul><li>Leading, coaching and developing employees</li><li>Delegating work and managing team priorities in a fast-paced environment</li><li>Building strong working relationships across diverse teams</li><li>Providing excellent customer service to internal and external customers</li><li>Organization and time management</li><li>Collaboration and teamwork</li><li>Troubleshooting and problem-solving techniques</li></ul></div><div>
Ability to: 
<ul><li>Manage time well and keep work organized in an effective manner.</li><li>Handle complex, confidential, and sensitive executive level information.</li><li>Take initiative, investigate, detect and analyze problems, and identify possible solutions in support of established goals.</li><li>Proactively identify and effectively respond to issues, concerns, and needs.</li><li>Work independently and collaboratively across diverse workgroups.</li><li>Maintain effective working relationships and represent the Airport in a positive manner.</li></ul></div>
WORKING CONDITIONS AND PHYSICAL DEMANDS:<div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul><li>This position is relatively free from unpleasant environmental conditions or hazards and is generally sedentary. Incumbents may be required to exert up to 5 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.</li></ul></div>
ADA AND OTHER REQUIREMENTS: 
Positions in this class typically require grasping, stooping, squatting, kneeling, crouching, reaching, pushing, talking, hearing, seeing, and repetitive motions.<div>
Physical Requirements: 
<ul><li>Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time</li><li>Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks</li><li>Adequate vision, hearing, and speech required</li></ul></div><div>
Sensory Requirements: 
<ul><li>Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proof reading, data entry, tabulating data</li><li>Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain</li><li>Comprehension of written information in work related documents</li><li>Ability to hear, understand and distinguish speech</li></ul></div> 
ADDITIONAL INFORMATION:
This job description is not intended to be and should not be construed as an inclusive list of all the responsibilities, skills, or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties at any time. This job description does not constitute a written or implied contract of employment.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performance of their duties just as though they were written out in this job description. 
CONDITIONS OF EMPLOYMENT
The City&rsquo;s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate&rsquo;s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior. 
Our culture is to serve the community honorably.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.
For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.
The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation &amp; Technology ADA request form or call 704.336.4120.
BENEFITS
The City of Charlotte provides a comprehensive benefits package to eligible employees. 
The City of Charlotte is a drug and alcohol-free workplace.</div>

Administrative & Executive Support Supervisor -Aviation CIO

MrBeast

<div>
 
 About Us
 
 
 Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creation, Beast Industries encompasses a diverse portfolio of ventures that extend far beyond its origins on YouTube. With a mission to entertain, inspire, and create significant social impact, Beast Industries operates across various domains including digital media, philanthropy, consumer products, and innovative business initiatives. At Beast Industries, we believe in the transformative power of digital media and its potential to entertain, educate, and effect positive change. Our commitment to innovation, creativity, and philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations.
 
 
 Executive IT Support Specialist
 
 
 We&rsquo;re looking for an
 
 Executive IT Support Specialist
 
 to deliver best-in-class, white-glove technical support to leadership and key stakeholders across the MrBeast organization. In this highly visible role, you&rsquo;ll be responsible for ensuring seamless IT experiences for our executive team while also helping to stand up and maintain critical IT infrastructure in our growing New York hub.
 
 This is a hands-on position for someone who thrives in a fast-paced, high-stakes environment. You'll manage everything from configuring devices to standing up executive workstations and meeting rooms, providing rapid troubleshooting, and proactively ensuring everything just works. If you're the type of person who lives for clean setups, smooth rollouts, and tech that quietly performs, this is the role for you.
 
 What You&rsquo;ll Be Doing
 
 <ul>
 <li>
 Deliver white-glove IT support to executives, ensuring frictionless performance across all devices, services, and locations
 </li>
 <li>
 Stand up IT infrastructure and executive office tech during new office buildouts and studio expansions
 </li>
 <li>
 Provide hands-on support for macOS and Windows laptops, desktops, mobile devices, and peripherals
 </li>
 <li>
 Manage executive conference room systems, A/V tech, digital signage, printers, and other collaboration tools
 </li>
 <li>
 Troubleshoot and resolve issues across core business platforms (Google Workspace, Slack, Zoom, Adobe, Monday.com, etc.)
 </li>
 <li>
 Support network deployments across offices, studios, and production spaces (Ubiquiti, Cisco, Starlink, MiFi, etc.)
 </li>
 <li>
 Maintain high uptime and performance standards through proactive device monitoring and issue resolution
 </li>
 <li>
 Coordinate hardware procurement, configuration, and lifecycle management for executive and team use
 </li>
 <li>
 Own and manage security and compliance standards for high-access endpoints, including MDM and password managers
 </li>
 <li>
 Build and maintain documentation to ensure continuity and consistency across IT support workflows
 
 </li>
 </ul>
 What You&rsquo;ll Bring
 
 <ul>
 <li>
 5+ years in IT support, with proven experience supporting C-level executives or senior stakeholders
 </li>
 <li>
 Strong troubleshooting abilities and a service-first mindset
 </li>
 <li>
 Excellent interpersonal and communication skills, with the ability to provide calm, confident support in high-pressure moments
 </li>
 <li>
 Experience supporting both macOS and Windows environments in hybrid teams
 </li>
 <li>
 Fluency in collaboration tools like Google Workspace, Zoom, Slack, and A/V platforms
 </li>
 <li>
 Hands-on experience deploying and maintaining MDM solutions (e.g. Jamf, Kandji, Intune, FleetDM)
 </li>
 <li>
 Deep understanding of network infrastructure (VLANs, DNS, DHCP, VPNs, etc.)
 </li>
 <li>
 Ability to work independently, manage multiple priorities, and execute with a high bar for quality
 </li>
 <li>
 Experience working in entertainment, production, or content creation environments is a plus
 </li>
 <li>
 Certifications such as CompTIA A+, Apple ACMT, Cisco CCNA, or equivalent are a bonus
 
 </li>
 </ul>
 
 Benefits
 
 
 
 The Perks, Why Work On the MrBeast Team
 
 
 We are redefining what entertainment and storytelling look like at global scale. Every piece of content we publish reaches millions and influences culture in real time. This is your opportunity to lead the team that decides how those moments come to life across every screen.
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Generous Medical (Blue Cross Blue Shield), Dental, Vision and company-paid Life Insurance
 </li>
 <li>
 Company contributions to employee Health Savings Accounts (HSA)
 </li>
 <li>
 401k Plan with Safe Harbor company-matching
 </li>
 <li>
 Flexible vacation policy and paid company holidays
 </li>
 <li>
 Company-provided technology package
 </li>
 <li>
 Relocation assistance where applicable, including travel and company-provided housing for the first 90 days
 </li>
 </ul>
</div>

Executive IT Support

Guidehouse

<div>Job Family:
Operational Effectiveness (ESA) 
Travel Required:
Up to 10% 
Clearance Required:
Active Top Secret SCI with Polygraph
What You Will Do: 
The Executive Officer Support (EXOS) plays a vital role in supporting the Chief of Staff (CoS) and the client&rsquo;s Front Office by aiding decision-making processes through strategic planning and executing government-approved administrative operations. This position contributes significantly to maintaining and enhancing the organization's day-to-day functions and operational effectiveness. The role serves as a force-multiplier for the CoS and broader Front Office and involves leading and completing projects at the direction of the Front Office. The EXOS is also responsible for analyzing situations for potential issues and risks, identifying potential solutions, making recommendations, and upon instruction of the Government, executing those solutions. The EXOS plays a critical role in ensuring the long-term health and success of our client leadership and programs. 
What You Will Need:<ul><li>
An active and MAINTAINED TS/SCI Federal or DoD security clearance with a polygraph.</li><li>
SIX (6) or more years of experience working in a Front Office or executive environment supporting senior leadership with both immediate operational needs and longer-term organizational priorities. Experience should include, but not be limited to:<ul><li>
Experience developing executive-level presentations, briefings, and decision materials with minimal guidance, tailored for senior audiences and time-sensitive decisions.</li><li>
Experience serving as a trusted advisor to Front Office Leadership, exercising discretion, judgment, and situational awareness in dynamic, high-visibility environments.</li><li>
Demonstrated ability to apply analytic, critical thinking, and problem-solving skills to evaluate complex, often ambiguous information from multiple sources and translate it into actionable insights for leadership.</li><li>
Proven effectiveness in building trusted relationships and networks across internal offices and external stakeholders to advance leadership priorities and ensure alignment.</li><li>
Experience directly supporting senior decision-makers in analyzing and resolving business or mission challenges, including weighing risks, tradeoffs, and potential impacts.</li><li>
Experience contributing to the development of office-wide strategies, translating strategic direction into executable plans, and managing related projects through completion.</li></ul></li></ul>
What Would Be Nice To Have:<ul><li>
Bachelor's Degree in a business or business-related field.</li><li>
TEN (10) or more years&rsquo; experience working in a Front Office environment supporting day-to-day and long-term tasks and priorities.</li><li>
Prior experience preparing briefings, technical descriptions, overviews, summaries, and associated materials for executive audiences.</li><li>
Projecting management certification, or equivalent training.</li><li>
Experience with modernization efforts that cross functional teams.</li><li>
Prior experience in a Chief of Staff or Action Officer role within the IC.</li><li>
Demonstrated ability to track, work on, and complete multiple taskings at the same time.</li><li>
Strong written and verbal communications skills.</li><li>
Strong attention to details.</li><li>
Intermediate to advanced proficiency working within Microsoft 365 and with standard Microsoft Office tools (Word, Excel, and PowerPoint).</li></ul>
The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. 
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:<ul><li>
Medical, Rx, Dental &amp; Vision Insurance</li><li>
Personal and Family Sick Time &amp; Company Paid Holidays</li><li>
Position may be eligible for a discretionary variable incentive bonus</li><li>
Parental Leave and Adoption Assistance</li><li>
401(k) Retirement Plan</li><li>
Basic Life &amp; Supplemental Life</li><li>
Health Savings Account, Dental/Vision &amp; Dependent Care Flexible Spending Accounts</li><li>
Short-Term &amp; Long-Term Disability</li><li>
Student Loan PayDown</li><li>
Tuition Reimbursement, Personal Development &amp; Learning Opportunities</li><li>
Skills Development &amp; Certifications</li><li>
Employee Referral Program</li><li>
Corporate Sponsored Events &amp; Community Outreach</li><li>
Emergency Back-Up Childcare Program</li><li>
Mobility Stipend</li></ul>
About Guidehouse
Guidehouse is an Equal Opportunity Employer&ndash;Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse&rsquo;s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant&rsquo;s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.</div>

Executive Officer Support

Gatik

<div><h3 class="jobSectionHeader">Who we are</h3>

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world's first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.

The company's proprietary Level 4 autonomous technology, Gatik Carrier&trade;, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier&trade; serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations.
<h3 class="jobSectionHeader">
About the role</h3>
<div><div>We are looking for a reliable, highly organized, resourceful, and proactive professional to manage Office Operations &amp; Executive Support. This role is essential to keeping our office running smoothly day to day, with a strong focus on hands-on support; from stocking snacks and handling packages to troubleshooting facility issues and ensuring a clean, professional environment. 
You'll also support our executives with day-to-day administrative needs, including calendar management, meeting coordination, and travel planning. This position requires someone who's comfortable rolling up their sleeves, takes initiative, and is trusted to handle sensitive information with discretion. This is a Contract position. 
</div>
<div>This role is onsite 5 days a week at our Mountain View, CA office.</div>
<h3 class="jobSectionHeader">What you'll do</h3>
</div><h4 class="jobSectionHeader">Office &amp; Facilities Operations</h4>
<ul><li>Take full ownership of the office environment - ensure it stays clean, organized, and well-stocked.</li>
<li>Manage snack and supply inventory, receive and distribute packages, and spot minor issues (e.g., a stained carpet or a light that's out) before they become problems.</li>
<li>Be the primary point of contact for all visitors, vendors, and service personnel entering the building - ensure check-in processes are smooth and professional.</li>
<li>Troubleshoot and coordinate basic facility needs (e.g., coordinating repairs with electricians, plumbers, porters, cleaners, etc.).</li>
<li>Monitor facility budgets and manage vendor agreements.</li>
</ul><h4 class="jobSectionHeader">Executive Support</h4>
<ul><li>Provide high-level administrative support including calendar management, meeting prep, and inbox triage.</li>
<li>Ensure executives are prepared for meetings, travel, and deliverables.</li>
<li>Be available for urgent executive needs outside standard hours, including weekends, when necessary.</li>
</ul><h4 class="jobSectionHeader">Travel &amp; Logistics</h4>
<ul><li>Coordinate complex travel itineraries for executives, team members, and visitors - handle bookings, changes, and related documentation.</li>
<li>Assist with logistics for leadership off-sites and events.</li>
<li>Be available for urgent travel issues during weekends if needed (e.g., rebooking flights).</li>
</ul><h3 class="jobSectionHeader">What we're looking for</h3>
<ul><li>3+ years of experience in executive support, office/facilities management, or operations.</li>
<li>Comfortable with hands-on office work - keeping things tidy, handling basic maintenance issues, and ensuring the workspace runs smoothly.</li>
<li>Highly responsive and dependable, especially for time-sensitive issues.</li>
<li>Strong organizational skills and ability to manage multiple responsibilities.</li>
<li>High level of discretion and ability to handle confidential information with professionalism.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Tech-savvy with tools like Google Workspace, Slack, Concur, etc.</li>
<li>Self-starter with a &quot;see it, solve it&quot; mindset.</li>
</ul><h3 class="jobSectionHeader">Bonus Points</h3>
<ul><li>Prior experience supporting executives in a startup or fast-paced environment.</li>
<li>Experience coordinating with service vendors or managing building access.</li>
<li>Familiarity with front desk or facilities-related responsibilities.</li>
</ul>
Salary Range - $80,000- $120,000
<h3 class="jobSectionHeader">
More about Gatik</h3>

Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.

We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy. By choosing the middle mile &ndash; with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik's well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.

Visit us at Gatik for more company information and Careers at Gatik for more open roles.
<h3 class="jobSectionHeader">
Notable News</h3>
<ul><li>Bloomberg: Autonomous Trucking Firm Gatik Inks Contracts Worth $600 Million</li>
<li>Forbes: Hundreds' Of Gatik Robot Delivery Trucks Headed For U.S. Roads</li>
<li>Forbes:Gatik And Loblaw Announce Largest Commercial Deployment Of AV Trucks</li>
<li>Forbes: Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs</li>
<li>Tech Brew: Gatik AI exec unpacks the regulations that could shape the AV industry</li>
<li>Business Wire: Gatik Paves the Way for Safe Driverless Operations ('Freight-Only') at Scale with Industry-First Third-Party Safety Assessment Framework</li>
<li>Auto Futures: Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS</li>
<li>Automotive News: Gatik foresees hundreds of self-driving trucks on road soon, and that's just the beginning</li>
<li>Forbes: Isuzu And Gatik Go All In To Scale Up Driverless Freight Services</li>
<li>Bloomberg: Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes</li>
<li>Reuters: Driverless vehicles on limited routes bump along despite US robotaxi scrutiny</li>
</ul><h3 class="jobSectionHeader">Taking care of our team</h3>

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment's sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.</div>

Office Coordinator and Executive Support (Contract to Hire)

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